Vertu Ascent X User Manual

VERTU ASCENT X

User Guide

Contents

Preface 4

About your phone 4 Conventions used in this guide 4

Health and safety 5

General 5 Operating environment 5 Electronic devices 5 Battery safety 6 Wall charger safety 6 SAR Notice – RM-589V 6 FCC/Industry Canada notice 7 Declaration of conformity 7

Care and maintenance 8

General 8 Battery 8 Ceramics and sapphire 8 Leather 8 Metal 9 Rubber 9

Getting started 10

Vertu package contents 10 Your Vertu phone - front 10 Your Vertu phone - back 11 Your Vertu phone - left, right & base 11 Inserting the SIM card and battery 12 Using your Vertu phone 13 Home screen 14 Icons and indicators 16 Menus 18 CD-ROM 21

Security 24

PIN code 24 PIN2 code 24 Call barring 25 Fixed dialling 26 Closed user group 27 Security code 27 Browser security 28

Call functions 30

Making a call 30 Speed dialling 31 Receiving a call 32 Ending a call 33 In-call options 33 Multiparty calls 34 Call settings 35 Call history 37

Text input 39

Input modes 39 Traditional text input mode 39 Predictive text input mode 39 Numeric input mode 40 Mode indicators 40 Changing input modes 40 Changing writing language 41 Key-character mapping 41

Contents

Contacts 43

Saving a new contact 43 Business cards 45 Contacts memory 46 Other Contacts settings 47 Contact groups 48 My numbers 49 Service numbers 49 Copying and moving contacts 50

Messages 52

Text messages 52 Multimedia messages 57 Audio messages 60 E-mail messages 61 Delivery reports 65 Flash messages 65 Smart messages 65 Voice messages 65 Info messages 66 Instant messages (IMs) 66 Service commands 66 Deleting messages via the Messages menu 66 General message settings 67 Service messages 68

Settings 69

Date and time 69 Profiles 70 Themes 71 Tones 71 Display 72 Lights 73 My shortcuts 73 Connectivity 74 Phone 77 Accessories 80 Configuration 80 Workshop reset 82 Sync and backup 82

Additions 84

Collection 84 Games 84 Torch 85 Calculator 85 Media player 86 Equaliser 88 Stopwatch 88 Timer 90 Voice recorder 91 Notes 92

Calendar 93

Calendar notes 93 Calendar views 95 Calendar settings 95 To-do list 96

Contents

Alarm clock 98 Web 99

Accessing web pages 99 Web settings 100 Clearing the cache 101

Vertu Services 102

Vertu Feeds 102 Travel 105 Vertu Concierge 106 Vertu Fortress 107 Access to Vertu services while roaming 107

Navigate 108

GPS and A-GPS 108 Maps 108 Navigation settings 110

Camera 111

Taking a photo 111 Recording a video clip 113 General camera settings 114

Troubleshooting 121 Specifications 123 Menu tree 124 Warranty and legal information 126

Manufacturer’s limited warranty 126 Export controls 127 Licenses 128 General Public Licence for the software known as MSNTP 128 EU recycling notice 129 Vertu Concierge Terms and Conditions 130 Passive Near Field Communication Device 132

Index 133

Gallery 115

Gallery folders 115 Gallery files 117 Folder and file options 118 Memory card options 118

Accessories 119

Battery 119 Wall charger 120 Data cable 120

Preface

About your phone

This wireless device is approved for use on EGSM 900 MHz, GSM 850/1800/ 1900 MHz, and WCDMA Band I, II, V and VI. Contact your service provider for more information about networks.

To use a device, you must have service from a wireless service provider. Some features are not available on all networks; other features may require that you make specific arrangements with your service provider to use them. Network services involve transmission of data. Check with your service provider for details about fees in your home network and when roaming on other networks. Your service provider can explain what charges will apply.

Your service provider may have requested that certain features be disabled or not activated in your device. If so, these features will not appear on your device menu. Your device may also have customised items such as menu names, menu order and icons.

To use any features in this device other than the alarm clock, the device must be switched on.

When using the features in this device, obey all laws, and respect all local customs, privacy and legitimate rights of others, including copyrights.

Content owners may use different types of digital rights management (DRM) technologies to protect their intellectual property, including copyrights. This device uses various types of DRM software to access DRM-protected content. With this device you can access content protected with WMDRM 10 and OMA DRM 2.0. If certain DRM software fails to protect the content, content owners may ask that such DRM software's ability to access new DRM-protected content be revoked. Revocation may also prevent renewal of such DRM-protected content already in your device. Revocation of such DRM software does not affect the use of content protected with other types of DRM or the use of non-DRM-protected content.

Remember to make back-up copies or keep a written record of all important information stored in your device.

Conventions used in this guide

WARNING: Indicates important information relating to safety.

IMPORTANT: Indicates important information not relating to safety.

NOTE: Indicates a point to be aware of when using your Vertu phone.

TIP: Represents useful information, such as a quick way to access a

feature.

Menu Represents text that appears on your Vertu phone’s display, for

example, “From the Home screen, select Menu”.

document in any form without the prior written permission of Vertu is prohibited. Vertu operates a policy of continuous development. Vertu reserves the right to make changes and improvements to any of the products described in this document without prior notice.

Under no circumstances shall Vertu be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.

The contents of this document are provided “as is”. Except as required by applicable law, no warranties of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Vertu reserves the right to revise this document or withdraw it at any time without prior notice. The availability of particular products may vary by region. Please check with Vertu Concierge.

Vertu and the V logo are registered trademarks or trademarks. Other product and company names mentioned herein may be trademarks or registered trademarks of their respective owners.

Health and safety

WARNING: Read the following simple guidelines. Not following them may be dangerous or illegal.

General

• Do not attempt to dismantle the phone or any of its accessories. Only qualified service personnel should repair your Vertu phone and its accessories.

• Do not touch the phone, battery or wall charger with wet hands.

• Keep your Vertu phone, and all parts and accessories, out of the reach of small children and pets. The SIM card and other small parts could present a choking hazard.

• Use only batteries and accessories approved by Vertu for use with this particular model. The use of any other types may invalidate any approval or warranty, and may be dangerous. In particular, use of unapproved chargers or batteries may present a risk of fire, explosion, leakage or other hazard. For availability of approved accessories, please check with your dealer.

• The bundled battery and wall charger are only for use with your Vertu phone. Do not use this battery or charger with any other device.

• Before connecting your Vertu phone to another device, read the supporting documentation to confirm that the other device is compatible.

Operating environment

• Observe all local safety regulations regarding the use of mobile phones while driving.

• Pull off the road and park before making or answering a call.

• Do not stop on the hard shoulder of a motorway to answer or make a call, except in an emergency.

• If using an integrated handsfree device, make sure the phone is securely placed in its holder.

• Do not place the phone on the passenger seat or where it can break loose during a collision or sudden stop.

• Only qualified personnel should install the device in a vehicle. Faulty installation or service may be dangerous. For more information, consult your vehicle manufacturer or representative.

• Vehicle air bags inflate with great force. Do not place objects, including either installed or portable wireless equipment, in the area over the airbag or in the airbag deployment area.

• Switch off your Vertu phone when refuelling.

• Do not handle your Vertu phone when operating machinery.

• Switch your Vertu phone off if you are entering a hospital or health care facility. Medical equipment may be affected by phone usage.

• Switch your Vertu phone off when travelling on an aircraft. The phone signal may interfere with systems in the aircraft. You are legally bound to comply with this recommendation.

• Switch your Vertu phone off in any facility where posted notices prohibit phone usage. Always follow building regulations governing phone usage.

• Switch your Vertu phone off when blasting is in progress, and observe all provided guidelines and regulations.

• Switch your Vertu phone off in areas with potentially explosive atmospheres, such as fuel storage areas and spray paint facilities.

• Keep your Vertu phone away from fuel and chemicals.

Electronic devices

• If you wear a pacemaker, or are in the company of someone who does, you should be aware that there is a small risk of mobile phone usage interfering with the operation of the pacemaker. You should contact your doctor, or the manufacturer of the pacemaker, for more information. If you have any reason to suspect that interference is taking place, switch off your phone immediately.

• Persons with pacemakers should keep the phone more than 15 cm (6 inches) from their pacemaker when the phone is switched on.

• Persons with pacemakers should not carry the phone in a breast pocket.

• Persons with pacemakers should use the ear opposite the pacemaker to minimise the potential for interference.

• Mobile phone usage may interfere with some hearing aids. If this happens, you should contact your service provider or doctor for further information.

• Mobile phone usage may interfere with the functionality of inadequately shielded medical devices. Consult a physician or the manufacturer of the device to ensure safe procedures are used.

• Mobile phone usage may interfere with the functionality of any inadequately shielded electronic system in a motor vehicle. Examples include airbags and fuel injection systems. You should contact the manufacturer of the vehicle or system to ensure that the system is properly shielded.

Health and safety

Battery safety

• Stop using the battery if you detect any abnormalities, such as odour, discolouration or heat during use, charging or storage.

• Do not use your Vertu phone with a damaged battery.

• Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic object causes a direct connection between the + and - terminals of the battery.

• Do not touch the battery terminals.

• Do not leave the battery in areas of extreme cold or heat.

• Do not store your Vertu phone in, or near, direct heat sources such as radiators. This could cause the battery to overheat and explode.

• Never soak the battery in water or any other liquid.

• Never attempt to open the battery. The battery contains substances that may be harmful if swallowed or allowed to come into contact with unprotected skin.

• In the unlikely event of a battery leak, take care to keep the battery discharge away from your eyes and skin. If the leakage does come into contact with eyes or skin, flush thoroughly with clean water and consult a doctor.

• Do not dispose of the battery in a fire.

• Do not dispose of the battery in a regular waste container. The battery contains toxic chemicals and must be disposed of appropriately. Contact your local authorities for more information.

Wall charger safety

• Do not use a damaged or worn charger. The use of a damaged or worn charger could result in electric shock, burns or fire.

• Do not bend or twist the cable of the charger.

• Do not pull on the connected data cable in order to remove the charger plug from a socket. Grasp the plug directly when unplugging the charger to avoid causing any damage to the cable.

• Do not touch the pins of the plug when connecting or disconnecting it from a power source.

• Never charge your Vertu phone when the connection point is damp or wet.

• Chargers must only be used in dry conditions. They should never be used when damp or wet.

• Do not place heavy objects on the charger.

• When the charger is not in use, disconnect it from the power source.

SAR Notice – RM-589V

YOUR VERTU PHONE (MODEL: ASCENT X, TYPE: RM-589V, FCC ID: P7QRM589V) MEETS GUIDELINES FOR EXPOSURE TO RADIO WAVES.

Your Vertu phone is a radio transmitter and receiver. It is designed to not exceed the limits for exposure to radio waves recommended by international guidelines. These guidelines were developed by the independent scientific organization ICNIRP, and include safety margins designed to assure the protection of all persons, regardless of age and health.

The exposure guidelines for mobile devices employ a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit stated in the ICNIRP guidelines is 2.0 Watts/kilogram (W/kg), averaged over ten grams of tissue. Tests for SAR are conducted using standard operating positions, with the device transmitting at its highest certified power level in all tested frequency bands. The actual SAR level of an operating device can be below the maximum value because the device is designed to use only the power required to reach the network. That amount changes depending on a number of factors, such as how close you are to a network base station. The highest SAR value under the ICNIRP guidelines for use of the device at the ear is 0.47 W/kg.

This phone meets RF exposure guidelines when used either in the normal use position against the ear or when positioned at least 22 mm (7/8 inch) away from the body. When a carry case, belt clip or holder is used for body-worn operation, it should not contain metal, and should position the phone at the above-stated distance away from your body.

In order to transmit data files or messages, this device requires a good quality connection to the network. In some cases, transmission of data files or messages may be delayed until such a connection is available. Ensure that the above separation distance instructions are followed until the transmission is completed.

Use of device accessories and enhancements may result in different SAR values. SAR values may vary depending on national reporting and testing requirements and the network band. Additional SAR information may be provided under product information at www.vertu.com.

USA and Canada: Your mobile device is also designed to meet the requirements for exposure to radio waves established by the Federal Communications Commission (USA) and Industry Canada. These requirements set a SAR limit of 1.6 W/kg, averaged over one gram of tissue. The highest SAR value reported under this standard during product certification for use at the ear is 0.52 W/kg, and when properly worn on the body is 0.64 W/kg.

FCC/Industry Canada notice

Your Vertu phone may cause TV or radio interference (for example, when using a phone in close proximity to receiving equipment). The FCC or Industry Canada can require you to stop using your phone if such interference cannot be eliminated. If you require assistance, contact Vertu Concierge.

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

NOTE: Vertu is not responsible for any radio or TV interference caused by unauthorised modifications to this equipment. Such modifications could void your authority to operate the equipment.

Declaration of conformity

We, Vertu, declare under our sole responsibility that the product, Model Ascent X, type RM-589V is in conformity with the provision of the following Council Directive: 1999/5/EC.

A copy of the Declaration of Conformity can be found at http://www.vertu.com.

Health and safety

Care and maintenance

Your Vertu products have been crafted from some of the finest materials and care should be taken to keep them in good condition. Damage caused to your Vertu phone by failing to observe these care instructions is not covered by the warranty.

• Only use a soft, clean cloth to clean your Vertu phone. Do not use chemicals, detergents, abrasive substances, or any liquids. Use a cotton swab to clean the camera lens.

General

• Always use your Vertu phone in the intended manner. Incorrect usage may affect performance.

• To avoid permanent damage to your Vertu phone, use only Vertu approved batteries and accessories.

• The bundled battery and wall charger are only for use with your Vertu phone. Do not use this battery or charger with any other device. This could cause permanent damage to the device, battery or charger.

• Use only batteries and accessories approved by Vertu for use with this particular model.

• Before connecting your Vertu phone to another device, read the supporting documentation to confirm that the other device is compatible.

• Keep your Vertu phone, and all parts and accessories, out of the reach of small children and pets.

• Do not allow your Vertu phone, battery or accessories to come into contact with liquids or moisture. If your Vertu handset accidentally gets wet, dry it completely with a soft, absorbent cloth before removing the back cover. Remove the battery and leave all parts to dry naturally. Do not apply heat.

• Do not use or store your Vertu phone in dusty or dirty locations.

• Do not use or store your Vertu phone in hot or cold areas.

• Do not open your Vertu phone unless absolutely necessary. Before replacing the back cover, ensure that the interior of the phone and the back cover seals are dry, clean, and free of any foreign objects.

• Do not mishandle or abuse your Vertu phone.

• Do not apply paint or other such substances to your Vertu phone.

• Interference may affect the performance of your Vertu phone. This is normal and the phone should operate as normal once you move away from the source of the interference.

• If your Vertu phone, or any of the accessories, are not working as they should, please consult your dealer. They can provide you with the expert assistance you require.

• Do not attempt to disassemble your Vertu phone. Only Vertu authorised personnel should service the phone.

Battery

• Do not leave the battery connected to the charger and power source for longer than necessary. This will result in repeated short charging, which will reduce battery performance and lifespan. Please disconnect the charger when the battery is full.

• Do not leave the battery in areas of extreme cold or heat. This could affect the performance and lifetime of the battery. A device with a hot or cold battery may not work temporarily. The battery has optimum performance in an ambient temperature of between +15 °C (+59 °F) and +25 °C (+77 °F)

• Only remove the battery with the phone switched off.

Ceramics and sapphire

Ceramics and sapphire are very hard materials, but are also brittle and can be scratched by harder materials or objects. They can also be damaged if dropped.

• Avoid contact between your Vertu phone and hard materials such as diamond jewellery, nail files, abrasives, and mineral crystals.

• Do not drop or knock your Vertu phone on hard surfaces.

• Avoid repeated rubbing of your Vertu phone against hard surfaces.

Leather

All Vertu leather products are made by expert craftsmen. Each leather hide is unique and has natural markings which should be considered part of the individuality of fine leather. All leather can be damaged and should be treated with care.

• Avoid exposing your Vertu phone to water and high humidity.

• Avoid dropping, knocking or rubbing your Vertu phone on hard surfaces.

• Do not expose your Vertu phone to extreme temperatures.

• Avoid contact between your Vertu phone and oily substances, make-up and solvents.

Metal

Vertu metals are finished to a high standard and care needs to be taken to maintain their appearance.

• Avoid contact between your Vertu phone and chemicals such as solvents, alkaline and acid solutions, cola-based drinks and salt water. If contact occurs, wipe with a clean, soft cloth as soon as possible.

• Avoid contact between your Vertu phone and sharp objects.

• Avoid dropping or knocking your Vertu phone on hard surfaces.

• Do not use metal polishes on your Vertu phone.

Rubber

• Avoid direct exposure to strong light, heat and humidity

• Avoid contact with dark coloured or heavily dyed materials (such as PVC, polyester and denim) as the colour may transfer to the rubber.

• Should you find that the rubber has attracted surface dirt, this can, in some instances, be removed by gently rubbing with a soft, light coloured damp cloth.

Care and maintenance

Getting started

Vertu package contents

Your Vertu phone - front

1 Vertu ASCENT X phone RM-589V 1 Battery 1 Wall charger (comprising wall charger plug and data cable) with international

adaptors 1 Additional data cable 1 Back cover release key 1 Microfibre polishing cloth 1 Holographic authenticity card 1 Ascent guide 1 Warranty book 1 CD-ROM 1 Call to action card - describes how to register your handset for Vertu Services

The package contents may vary slightly in accordance with regional regulations.

Light sensor Earpiece

Chronograph key

Display screen

Left selection key Right selection key

Send key

Power key

Concierge key

Joystick

End key

Keypad

Pulsing indicator

Your Vertu phone - back Your Vertu phone - left, right & base

Antenna area

Speakers

Chronograph key

Concierge key

Getting started

Camera flash and torch

Back cover locking screw

Camera lens

Back cover

Micro-USB connector (for charging and data transfer)

Microphone

Getting started

Inserting the SIM card and battery

WARNING: Always switch the phone off and disconnect the charger before touching the battery.

WARNING: Keep SIM cards and the back cover release key out of the reach of small children.

IMPORTANT: The SIM card and its contacts are easily damaged. Be careful when handling, inserting or removing the SIM card.

Removing the back cover

With the back of your Vertu phone facing you, position the back cover release key (01) into the slot of the locking screw (02).

Turn the locking screw (02) a quarter of a turn anticlockwise, and gently lift off the

Inserting the SIM card

back cover as shown.

Inserting the battery

Slide the locking mechanism (04) over the SIM card to hold it in place.

Position the battery so that the contacts align with the contacts in the battery compartment (05).

Ensure that the battery and SIM card are seated correctly before replacing the back cover.

IMPORTANT: Always switch the phone off before inserting or removing the USIM/SIM card.

Insert the SIM card into the SIM card compartment, ensuring that the bevelled corner (03) is located bottom right and the gold contact area is facing downwards.

Replacing the back cover

To replace the back cover, locate the internal clip (06) first.

Lower the back cover into position until it clicks into place. The cover should close tightly using only light pressure.

Getting started

Using your Vertu phone

Switching your Vertu phone on and off

Press and hold the Power key to switch your Vertu phone on or off.

The battery may not be fully charged when you first receive your Vertu phone. For information on charging your Vertu phone, see Charging the battery in Accessories.

Setup Wizard

When you switch on your Vertu phone for the first time, you will be guided through certain setup options by the Vertu Setup Wizard. This enables you to quickly and easily set up the following functions:

• Accurate date and time.

• Home location.

• Joystick shortcuts.

• Font size.

• Bluetooth name.

• Phone registration.

NOTE: While running the Setup Wizard, you will be asked to give permission for automatic network connections, and agree to accept the related data charges. If you do agree, your Vertu phone will automatically adjust to regional time variations and will also receive Vertu Feeds relevant to your current location, where these are available.

To run the Setup Wizard again at any time: From the Home screen, select Menu > Settings > Setup wizard.

Joystick

The Joystick enables you to move the cursor around the display screen in any direction.

Selection keys

The selection keys enable you to select the options shown at the bottom of the display screen, directly above the keys.

Pulsing indicator

The pulsing indicator flashes at different rates to indicate the status of your Vertu phone:

• When the phone is on, but the backlight is off (power save mode), the LED flashes slowly.

• If you miss a call or receive a message, the LED flashes with a double pulse. This indication takes priority over those for other situations.

• When you charge your Vertu phone, the LED stays lit. If the battery is completely discharged when you begin charging, the LED flashes.

Locking the keypad

You can lock the keypad on your Vertu phone to prevent accidental dialling. From the Home screen, select Menu, then press the -key within two seconds. A confirmation message is displayed. When the keypad is locked, a key icon ( ) is displayed below the signal strength

indicator.

NOTE: You can still make calls to the some emergency numbers when the keypad is locked.

When you receive an incoming call the keypad lock is automatically suspended. When the call is ended, the keypad returns to the locked state.

Getting started

Unlocking the keypad

Select Unlock, then press the -key within two seconds. A confirmation message is displayed.

Automatic keyguard

You can set the keyguard to automatically lock the keypad when the phone has not been used for a set time period.

To set up automatic keyguard:

1. From the Home screen, select Menu > Settings > Phone > Automatic keyguard.

2. Select On.

3. Enter the period of inactivity after which the keypad will be locked, then select OK.

For information on the security keyguard, see Security keyguard in Security.

Home screen

The Home screen displays a configurable clock, along with icons and indicators that show the current status of your Vertu phone.

Clock

The clock displays the time and date in the Home screen. You can change the clock display between Analogue, Digital and Miniature, or have

no clock displayed. Home screen with Analogue clock:

The analogue clock includes a chronograph stopwatch feature, For details of the stopwatch feature, see Stopwatch in Additions.

Home screen with Digital clock:

Getting started

Home screen with Miniature clock:

Home screen with Hidden clock:

Home screen with Analogue clock and Accurate Time active while travelling:

Home screen with Digital clock and Accurate Time while travelling:

For information on changing the clock display, see Date and time format in Settings.

The clock includes Accurate Time functionality. This functionality enables you to view the times at your current and home locations when you travel to another time zone or a different country. Also, if you have set an alarm, it will adjust to the local time.

Getting started

Home screen with Miniature clock and Accurate Time while travelling:

For information on activating Accurate Time, see Time management in Settings.

Icons and indicators

Signal strength

Strong signal.

Weak signal. To get a stronger signal, move to an area clear of obstructions that may block the signal.

No signal.

Battery charge

Battery full.

Battery charge low. You need to recharge your Vertu phone soon.

No charge.

Battery charging. The bars change to white as the battery is charged.

Battery fully charged.

Profiles

Silent.

Meeting.

Outdoor.

My Style 1.

Getting started

My Style 2.

Flight.

For more information on profiles, see Profiles in Settings.

Connectivity

Bluetooth on.

Connected to Bluetooth device.

Connected to Bluetooth headset.

Connected via USB cable.

Calls

Dialling, incoming call, call in progress.

Call in progress (on-screen note).

Data call in progress.

Call on hold (on-screen note).

Notifications

Missed call.

New message(s) received (includes voice mail messages.

Other icons

Synchronising data. For information on synchronising data, see Sync and backup in Settings.

Alarm set. For information on alarms, see the Alarm clock section.

Accurate Time may not be available.

City Brief update received. For information on City Brief, see City Brief in Vertu Services.

Audible indicators

Your Vertu phone can play tones to indicate the current signal strength and battery charge level. These features can be accessed using voice commands.

This feature is useful if you are using a headset and cannot view the status indicators on your Vertu phone.

To check the current signal strength:

1. From the Home screen, press and hold the Right selection key until you hear a tone.

TIP: If you have a headset connected, press and hold the headset button until you hear a tone.

Loudspeaker on.

Calls forwarded.

2. Speak the voice command for the audible signal bar. A tone or series of beeps is played to inform you of the signal strength. The meanings of the tones or beeps are as follows:

• one beep - signal is weak.

• two beeps - signal is moderately weak.

• three beeps - signal is moderately strong.

• four beeps - signal is strong.

Getting started

• longer tone - no signal.

To check the current battery charge level:

1. From the Home screen, press and hold the Right selection key until you hear a tone.

2. Speak the voice command for the audible battery bar. A series of beeps is played to inform you of the battery charge level. The meanings of the beeps are as follows:

• one beep - battery charge is low.

• two beeps - battery is half full.

• three beeps - battery is almost full.

• four beeps - battery is full.

For information on setting up voice recognition, see Voice recognition in Settings.

Menus

Main menu

The main menu displays all the top level menu categories, from which you can access all the functions of your Vertu phone.

Messages The Messages menu enables you to write, send, receive

and read messages. See Messages section for details.

Contacts The Contacts menu enables you to add and delete

contact numbers, select whether to store them on the phone or SIM memory, and set up speed dialling.

See Contacts section for details.

Call history The Call history menu enables you to view information

about voice and data calls that you have made, received and missed.

You can also view information about messages received and sent, and the amount of data received and sent while web browsing.

See Call history in the Call functions section for details.

Settings The Settings menu enables you to change the way your

Vertu phone is configured. This covers a wide range of features from changing the

stand-by display background to setting up access points for network connectivity.

We recommend that you protect your Vertu phone and SIM card from unauthorised use by protecting them with passwords using the Security option.

See Settings section for details.

Getting started

Additions The Additions menu contains extra items including

games and a torch, calculator and media player. See Additions section for details.

Calendar The Calendar menu enables you to view your calendar,

set reminders for forthcoming events or dates, add notes, and create a to-do list.

See Calendar section for details.

Alarm clock See Alarm clock section for details.

Web The Web menu enables you to access various Web

services on your Vertu phone. See Web section for details.

Vertu Services The Vertu Services menu contains software and

services available only to Vertu owners. See Vertu Services section for details.

Navigate The Navigate feature enables you to access maps for

different cities and countries. You can also use your Vertu phone for satellite navigation.

See Navigate section for details.

Camera See Camera section for details.

Gallery The gallery contains all your image, video and audio files,

both preloaded and downloaded. Photos that you take with your Vertu phone are stored in the gallery.

See Gallery section for details.

SIM services The SIM services menu enables you to view

confirmation messages sent between your Vertu phone and the network. You can access this menu only if it is supported by your SIM card.

For availability and information on using SIM card services, contact your service provider.

Accessing this service may involve sending messages or making a phone call for which you may be charged.

For information on the menu structure of your Vertu phone, see the Menu tree section.

Opening menus

From the Home screen, press the Joystick to open the main menu. Use the Joystick to scroll through the menus. Press the Joystick to open a menu.

Getting started

Navigating through menus

When navigating through menus, select Back to return to the previous menu. Select Exit to return to the Home screen from the main menu.

Press the End key to return to the Home screen from any menu. You can also use voice commands to activate menu functions on your Vertu phone.

See Making a call using voice dialling in Call functions for more information.

Changing main menu view

To change the main menu view:

1. From the Home screen, select Menu > Options > Main menu view.

2. Select one of the following options:

• List to display the main menu icons one at a time.

• Grid to display all the main menu icons on one screen. You can move the icons

around the grid to have the options you use the most in your favourite positions.

Go to menu

You can use the Go to menu shortcuts to bypass the main menu and give you quick access to the features that you use most often.

You can set up the Go to menu automatically or manually. If you set up the menu automatically, the Go to menu will be dynamically updated with

the four most frequently used features, a link to the Tones folder, and the two most recently used features, in this order.

To set up the Go to menu automatically:

1. From the Home screen, select Go to.

2. Select Options > Auto sorting on.

To set up the Go to menu manually:

1. From the Home screen, select Go to.

2. If automatic sorting is on, select Options > Auto sorting off.

3. Select Options > Select options.

4. Select each required item.

5. Select Done when you finished.

6. Select Yes to save the changes.

You can organise the Go to menu manually by moving items in the list. To organise the Go to menu manually:

1. From the Home screen, select Go to.

2. If automatic sorting is on, select Options > Auto sorting off.

3. Select Options > Organise.

4. Scroll to a required item, then select Move.

5. Move the item to the required place in the list by moving the Joystick up or down,

then select OK.

6. Repeat steps 4 and 5 as required.

7. Select Done when you finished.

8. Select Yes to save the changes.

Joystick shortcuts

The Joystick has shortcuts pre-programmed with some popular features. When your Vertu phone leaves our workshop, the shortcuts are:

Up - Vertu Feeds Down - Camera Left - Create message Right - Calendar You can change three of these shortcuts to your favourite items using one of the

following methods:

• From the Home screen, select Menu > Settings > My shortcuts > Navigation

key, then change the required shortcut(s). For further information, see Setting up Joystick shortcuts in Settings.

• From the Home screen, press and hold the Joystick in the direction of the shortcut to change, then select the required item for the shortcut.

NOTE: The shortcut to Vertu Feeds cannot be changed.

Getting started

Accessing a phone feature using a voice command

Using voice recognition, your Vertu phone can dial contacts and access phone features using voice commands. For information on voice dialling, see Making a call using voice dialling in Call functions.

You can access the following features on your Vertu phone by speaking them as voice commands:

• General, Silent, Meeting, Outdoor, My style 1, My style 2, Flight - to activate

the spoken profile. For information on profiles, see Profiles.

• Record - to access the voice recorder. For information on the voice recorder, see

Voice recorder in Additions.

• Missed calls, Received calls - to access the required list in the call history. For

information on the call history, see Call history in Call functions.

• Audible battery bar, Audible signal bar - to listen to the audible indicators. For

information on audible indicators, see Audible indicators.

• Homepage - to access your Web homepage.

• Call voice mailbox, Call video mailbox - to call your voice or video mailbox,

respectively. You can only call these mailboxes if they are supported by your service provider.

To access a phone feature using a voice command:

1. From the Home screen, press and hold the Right selection key until you hear a tone.

TIP: If you have a headset connected, press and hold the headset button until you hear a tone.

2. Speak the voice command for the required feature.

For information on setting up voice recognition and using it to access menu items, see Voice recognition in Settings.

CD-ROM

The Vertu CD-ROM works on a PC with a CD-ROM drive, with Microsoft® Windows® 2000, Microsoft® Windows® XP or Microsoft® Vista® installed. You need at least 250 MB of free disk space and administrator rights to the PC.

The Vertu CD-ROM also works on a Macintosh computer with Mac OS X 10.4.6 (or later) and iSync 2.2 (or later) installed.

The Vertu CD-ROM contains the following items:

• An option to register your Vertu phone.

• Electronic versions of this User Guide.

• A link to order settings for multimedia messaging (MMS), e-mail and Internet browsing.

• Vertu PC Suite (for PC only).

• iSync Plug-in (for Mac only).

• A link to download the Map Loader application.

Registering your Vertu phone

Vertu aims to provide you with the very best service possible. To enable us to do this, please register your Vertu phone.

You can register your Vertu phone in any of the following ways:

• calling Vertu Concierge using the dedicated key on your phone.

• using the option on the Vertu CD-ROM.

• selecting Register from the Vertu Services menu.

• visiting www.verturegistration.com.

NOTE: If registering your Vertu phone using a computer, the computer needs to be connected to the Internet.

NOTE: If registering your Vertu phone using a computer, you will need to know the serial number and International Mobile Equipment Identity (IMEI) of your Vertu phone.

The serial number is engraved on the back of your Vertu phone. The IMEI can be viewed by entering *#06# from the Home screen.

Getting started

To register your Vertu phone via the Vertu CD-ROM:

1. Insert the CD-ROM into your computer’s CD-ROM drive.

2. Select your preferred language.

3. Click the Register Phone button. The Vertu registration web page will

automatically open.

4. Fill in the required information on the web page.

To register your Vertu phone via the phone menu:

1. From the Home screen, select Menu > Vertu Services > Register.

2. The Vertu registration web page will automatically open.

3. Fill in the required information on the web page.

Viewing the User Guide

To view an electronic version of the User Guide:

1. Insert the CD-ROM into your computer’s CD-ROM drive.

2. Select your preferred language.

3. Click the Launch PDF button.

Setting up MMS, e-mail and internet browsing

1. Check that your PC has a connection to the internet.

2. Insert the CD-ROM into your computer’s CD-ROM drive.

3. Select your preferred language.

4. Click the Order Settings button.

5. A link to the Vertu web site is opened.

• Contacts - enables your to create contacts on your PC and save them to your Vertu phone.

• Messages - enables you to create and send text messages using your PC.

• Transfer music - enables you to rip CDs, create music files and transfer music to your Vertu phone.

• Store images - enables you to store images and videos from your Vertu phone on your PC.

• View multimedia - enables you to play and convert multimedia files.

• Install applications - enables you to install Java applications on your Vertu phone.

Installing Vertu PC Suite

To install Vertu PC Suite:

1. Insert the CD-ROM into your computer’s CD-ROM drive.

2. Select your preferred language.

3. In the Vertu PC Suite section, click the Install Now button.

4. Follow the on-screen instructions to install Vertu PC Suite on your computer.

Installing iSync plug-in

To install iSync plug-in:

1. Insert the CD-ROM into your computer’s CD-ROM drive.

2. Select your preferred language.

3. In the iSync plug-in section, click the Install Now button.

4. Follow the on-screen instructions to complete the installation.

Vertu PC Suite

Vertu PC Suite includes the following features to extend the functionality of your Vertu phone:

• Backup/Restore - enables you to create a backup from your Vertu phone on a

PC. You can also move data between different phones.

• Synchronise - enables you to synchronise contacts, calendar items, notes and e-

mails between your Vertu phone and PC applications.

• Connect to the Internet - enables you to connect your PC to the internet using

your Vertu phone. For details, see Using your Vertu phone as a modem in Settings.

• File manager - enables you to browse files on your Vertu phone, and transfer files

between your phone and PC.

Map Loader application

To install the Map Loader application:

1. Insert the CD-ROM into your computer’s CD-ROM drive.

2. Select your preferred language.

3. In the Map Loader section, click the Install Now button.

4. A link to the Map Loader web page is opened.

5. Follow the on-screen instructions to complete the installation.

Connecting to a computer

You can connect your Vertu phone to a computer using either your Vertu data cable (CA-101V) or Bluetooth.

For information on connecting your Vertu phone to a computer using the data cable, see Data cable in Accessories.

For information on using Bluetooth, see Bluetooth in Settings.

Getting started

Security

Your Vertu phone has a number of security features that help to prevent:

• Unauthorised use of your Vertu phone when your SIM card is inserted.

• Unauthorised use of your Vertu phone if a different SIM card is inserted.

• Unauthorised use of your SIM card in another phone.

PIN code

The (4 to 8 digit) PIN (Personal Identification Number) code helps protect your SIM card against unauthorised use. When the PIN code security feature is active, you need to enter the PIN code each time you switch on your Vertu phone. If you previously used your SIM card in another phone, the code will be the same.

IMPORTANT: The SIM card will be blocked if you enter an incorrect PIN code three times in succession.

If this happens, you will need to contact your service provider to obtain the PUK (PIN Unblocking Key), and enter this on your phone.

The PUK cannot be changed. If you enter an incorrect PUK 10 times in succession, your SIM card will be permanently blocked.

5. Enter the new PIN code again for verification, then select OK. A confirmation

message is displayed.

PIN2 code

The PIN2 code is used to protect the advanced user functions of your SIM card, for example, fixed dialling. The PIN2 code must not be the same as the PIN code.

NOTE: The PIN2 code is supplied with some SIM cards. For more information, contact your service provider.

To change the PIN2 code:

1. From the Home screen, select Menu > Settings > Security.

2. Select Access codes > Change PIN2 code.

3. When prompted, enter the current PIN2 code, then select OK.

4. When prompted, enter the new PIN2 code, then select OK.

5. Enter the new PIN2 code again for verification, then select OK. A confirmation

message is displayed.

IMPORTANT: The PIN2 protected features of your SIM card will be blocked if you incorrectly enter your PIN2 code a number of times, normally after three consecutive attempts.

If this happens, you will need to contact your service provider to obtain the PUK2 (PIN2 Unblocking Key). Enter this on your phone to unblock the PIN2 code and restore your SIM card’s full functionality.

NOTE: The default setting for the PIN code security feature is defined by your service provider. Some service providers do not allow you to disable the PIN code request.

To activate or deactivate the PIN code security feature:

1. From the Home screen, select Menu > Settings > Security.

2. Select PIN code request.

3. Select On to enable the PIN code request, or Off to disable it.

4. Enter the PIN code, then select OK. A confirmation message is displayed.

To change the PIN code:

1. From the Home screen, select Menu > Settings > Security.

2. Select Access codes > Change PIN code.

3. When prompted, enter the current PIN code, then select OK.

4. When prompted, enter the new PIN code, then select OK.

Security

Call barring

NOTE: Call barring is only available if it is supported by your service provider.

Call barring is a network service that allows you to restrict the incoming and outgoing calls that you receive and make. Contact your service provider for more information about using this feature.

When outgoing calls are barred, calls may still be possible to the emergency number(s) programmed into your Vertu phone.

You need to enter the barring password to set up call barring. To obtain this password, contact your service provider.

To activate or deactivate call barring:

1. From the Home screen, select Menu > Settings > Security.

2. Select Call barring service.

3. Select an option from the following:

• Outgoing calls - to bar all outgoing calls.

• International calls - to bar all international calls.

• Intl. except to home - to bar all international calls with the exception of calls

made to your home country (defined by your service provider) if abroad.

• Incoming calls - to bar all incoming calls.

• Incoming if abroad - to bar all incoming calls when you are abroad.

4. Select Activate to activate the barring, or Cancel to deactivate it.

TIP: To view the current status of the selected barring, select Check status.

4. When prompted, enter the new barring password, then select OK.

5. Enter the new barring password again for verification, then select OK. A

confirmation message is displayed.

5. Enter the barring password, then select OK. A confirmation message is

displayed.

To deactivate all call barrings at the same time:

1. From the Home screen, select Menu > Settings > Security.

2. Select Call barring service.

3. Select Cancel all barrings.

4. Enter the barring password, then select OK.

To change the barring password:

1. From the Home screen, select Menu > Settings > Security.

2. Select Access codes > Change barring pass.

3. When prompted, enter the current barring password, then select OK.

Security

Fixed dialling

NOTE: Fixed dialling is only available if it is supported by your service provider.

Fixed dialling is a network service that allows you to restrict outgoing calls to only the numbers you specify in a fixed dialling list. Contact your service provider for more information about using this feature.

When fixed dialling is active, it may still be possible to call emergency numbers programmed in your Vertu phone, for example 112 and 911, or other official emergency numbers.

NOTE: You will need to enter the PIN2 code to save and edit numbers in the fixed dialling list, or to call numbers not in the list.

NOTE: When fixed dialling is on, GPRS connections are not possible except while sending text messages over a GPRS connection. In this case, the recipient’s phone number and the message centre number must be included in the fixed dialling list.

NOTE: You cannot access the SIM memory manually (view or copy numbers on the SIM card) while fixed dialling is active.

To activate or deactivate fixed dialling:

1. From the Home screen, select Menu > Settings > Security.

2. Select Fixed dialling.

3. Select the required option from the following:

• On - to restrict calls to the fixed dialling list.

• Off - to deactivate fixed dialling.

4. Enter the PIN2 code, then select OK.

To add numbers to the fixed dialling list:

TIP: You will need to activate fixed dialling before you can view or modify the fixed dialling list.

5. Add a number using one of the following methods:

• Enter a number manually, then select OK. Enter a name for the number, then select OK.

• Select Search, then select a name from your list of contacts.

6. To add additional numbers to the list, select Options > Add, enter the PIN2

code, then add numbers as before.

7. Select Back when you have completed the list.

To modify the fixed dialling list:

1. From the Home screen, select Menu > Settings > Security.

2. Select Fixed dialling.

3. Select Number list.

4. Select Options, then select an option from the following:

• Add - to add a number to the list.

• Edit - to edit the highlighted entry.

• Delete - to delete the highlighted entry.

• Delete all - to delete all entries in the list.

5. Enter the PIN2 code.

6. Confirm deletions if prompted.

7. Select Back when you have finished modifying the list.

TIP: You can copy an entry from the fixed dialling list to Contacts by selecting Options > Copy number.

TIP: You can call a number from the fixed dialling list by selecting Options > Voice call.

1. From the Home screen, select Menu > Settings > Security.

2. Select Fixed dialling.

3. Select Number list.

4. Enter the PIN2 code, then select OK.

Security

Closed user group

NOTE: Closed user groups are only available if they are supported by your service provider.

A closed user group is a network service that allows you to specify a group of people you can call and who can call you. Contact your service provider for more information about using this feature.

NOTE: When outgoing calls are limited to closed user groups, calls may be possible to the emergency numbers programmed in your Vertu phone, for example 000, 08, 110, 112, 118, 119, 911 and 999, or other official emergency numbers.

To enable or disable a closed user group:

1. From the Home screen, select Menu > Settings > Security > Closed user group.

2. Select an option from the following:

• On - to enable the closed user group.

• Off - to disable the closed user group.

• Default - to specify that the people included in the group, which you have

agreed with the service provider, can call you and you can call them.

3. If you are enabling a closed user group, enter the group number when prompted, then select OK. A confirmation message is displayed.

Security code

The security code helps protect your Vertu phone from unauthorised use. You will need to enter this security code before you can do the following:

• Switch on the phone when a new SIM card is inserted (if you have set up security).

• Delete all contacts.

• Clear the call timers.

• Restore the workshop settings.

• Change the security level.

• Change the security code.

The first time you access a feature that requires the security code, you will be prompted to create the security code.

To create the security code:

1. From the Home screen, select Menu > Settings > Security > Access codes > Create security code.

2. When prompted, enter the required security code (between 5 - 10 digits long), then select OK.

3. Enter the security code again for verification, then select OK. A confirmation message is displayed.

NOTE: Make a note of the security code, and ensure you keep it secret and in a safe place.

NOTE: If you enter an incorrect security code five times in succession, your Vertu phone will not accept the correct security code for the next five minutes. Within that five minutes, your Vertu phone will show an error when you attempt to enter the security code, even if it is correct.

Security level

The security level feature allows you to specify when you are required to enter the security code.

To change the security level:

1. From the Home screen, select Menu > Settings > Security > Security level.

2. Select an option from the following:

• None - to disable the security code and allow any SIM card to be used in the

phone.

• Memory - to allow any SIM card to be used in the phone, but require entry of

the security code to access your Vertu phone’s directory after a different SIM card has been inserted.

Security

• Phone - to require entry of the security code when you switch on the phone

after inserting a different SIM card.

3. When prompted, enter the security code, then select OK.

NOTE: If you change the security level, the numbers in the Call history will be deleted.

Security keyguard

To set your Vertu phone to request the security code when you unlock the keyguard:

1. From the Home screen, select Menu > Settings > Phone > Security keyguard.

2. Select On.

3. Enter the security code, then select OK.

Browser security

Security features may be required for some services, for example online banking or shopping. For such connections you need security certificates and possibly a security module, which may be available on your SIM card. For more information, contact your service provider.

This icon is displayed during a secure browsing session.

This icon is displayed during an unsecured browsing session.

Certificates

Certificates can be used for making secure connections through a browser or for authenticating a downloaded application.

There are three kinds of certificates:

• authority certificates - these can be used for authenticating downloaded

applications, authenticating other authority certificates and for authenticating servers. They may be pre-installed, or can be downloaded while browsing.

• user certificates - these are used for client authentication and/or making a digital

signature. This means that user certificates can be used to prove the identity of a given user over a wireless connection. User certificates can also be used for encrypting and digitally signing information, thus ensuring the confidentiality and integrity of mobile transactions. They may be pre-installed in the security module (see Security module), or can be downloaded while browsing.

• server certificates - these may be sent by the server to the phone in case of server

authenticated (in contrast to anonymous) secure connection establishment. When received, the validity of the certificates is checked using the local time and authority certificates stored locally.

To view the lists of authority certificates and user certificates stored in your Vertu phone:

1. From the Home screen, select Menu > Settings > Security > Authority certificates/User certificates.

2. Select View.

To select the purpose of authority certificates stored in your Vertu phone:

IMPORTANT: Before changing any certificate settings, you must make sure that you trust the owner of the certificate and that the certificate belongs to the listed owner.

1. From the Home screen, select Menu > Settings > Security > Authority certificates.

2. Select Options > Select use > Apps. signing/Cross-certification/Server

authentic. as required.

Security module

When available on your SIM card, the security module improves security services for applications requiring a browser connection, and allows you to use a digital signature. The security module may contain certificates as well as private and public keys.

NOTE: The certificates are saved in the security module by your service provider. The security module is not supplied by Vertu.

To view or change the security module settings: From the Home screen, select Menu > Settings > Security > Security module sett.

Digital signatures

You can make digital signatures with your Vertu phone if your SIM card has a security module. Using a digital signature is similar to signing your name to a paper bill, contract, or other document.

NOTE: You need to know your signing PIN to make digital signatures. If this is not provided with your SIM card, contact your service provider for further information.

To make a digital signature:

1. Select a link on a page, for example, the title of the book you want to buy and its price. The text to sign, which may include the amount and date, is shown.

2. Check that the header text is Read, and that the digital signature icon ( ) is displayed. If the digital signature icon does not appear, there is a security breach and you should not enter any personal data, including your signing PIN.

3. Read all of the text. The text may not fit within a single screen so you may need to scroll through it.

4. Select Sign.

5. Select the user certificate to sign with.

Security

6. Enter and confirm the signing PIN. The digital signature icon disappears, and the service may display a confirmation.

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Vertu Ascent X User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual