Read the following simple guidelines. Not following them may be
dangerous or illegal.
When using the features in this device, ob
customs, privacy and legitimate rights of others, including copyrights.
SWITCH ON SAFELY
Do not switch the phone on when wireless phone use is prohibited or
when it may cause interference or danger.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hand s free to operate the vehicle
while driving. Your first consideration while driving should be road safety.
INTERFERENCE
All wireless phones may be susceptible to interference which could affect
performance.
SWITCH OFF IN HOSPITALS
Follow any restrictions. Switch phone off near medical equipment.
SWITCH OFF IN AIRCRAFT
Follow any restrictions. Wireless devices can cause interference in
aircraft.
SWITCH OFF WHEN REFUELLING
Do not use the phone at a refuelling point. Do not use near fuel or chemicals.
SWITCH OFF NEAR BLASTING
Follow any restrictions. Do not use the phone where blasting is in progress.
USE SENSIBLY
Use only in normal position. Do not touch the antenna unnecessarily.
QUALIFIED SERVICE
Only qualified personnel may repair this phone.
ACCESSORIES AND BATTERIES
Use only approved accessories and batteries. Do not connect
incompatible products.
ey all laws and respect local
WATER RESISTANCE
Your Vertu phone is not water resistant. Keep it dry.
BACK-UP COPIES
Remember to make back-up copies or keep a written record of any
important information stored in your phone.
CONNECTING TO OTHER DEVICES
When connecting to any other device, read its user guide for detailed
safety instructions. Do not connect incompatible devices.
EMERGENCY CALLS
Ensure the phone is switched on and in service. Press the END key as
many times as needed to clear the display and return to the stand-by
display. Enter the emergency number, then press the SEND key. Give
your location. Do not end the call until given permission to do so.
Traffic safety
Do not use a hand-held telephone while driving a vehicle. If using a hand-
held phone, park the vehicle before using the phone in any way. Do not
place the phone on the passenger seat or where it can break loose in a
collision or sudden stop.
Operating environment
In certain countries and regions, services may not be available with certain
handset models. Please contact any Vertu store, authorised Vertu dealer
or Vertu Customer Service at 03-6738-3955 (or +81-3-6738-3955 from
countries outside Japan) for further information.
Remember to follow any special regulations in force in
switch off your phone whenever it is forbidden to use it, or when it may
cause interference or danger. As with other mobile radio transmitting
equipment, users are advised that for the satisfactory operation of the
equipment and for the safety of personnel, it is recommended that the
equipment should only be used in the normal operating position.
This phone meets RF exposure guidelines when used either in the normal
use position
against the ear or when positioned at least 2.2 cm (7/8 inch)
any area and always
Safety3
away from the body. When a carry case, belt clip or holder is used for body-
worn operation, it should not contain metal and should position the phone
the above-stated distance away from your body.
Use only the supplied or approved pa
rts. Unauthorised antennas,
modifications or attachments could damage the phone and may violate
regulations governing radio devices.
Electronic devices
Most modern electronic equipment is shielded from radio frequency (RF)
signals. However, certain electronic equipment may not be shielded
against the RF signals from your wireless phone.
> Hold the wireless device to the ear opposite the medical device to minimise the
potential for interference;
> Turn the wireless device off immediately if there is any reason to suspect that
interference is taking place;
> Read and follow the directions from the manufacturer of their implanted medical
device.
If you have any questions about using your wireless device with an
implanted medical device, consult your health care provider.
Hearing aids
Some wireless phones may interfere with some hearing aids. In the event
of such interference, consult your service provider.
Medical devices
Operation of any radio transmitting equipment, including wireless phones,
may interfere with the functionality of inadequately protected medical
devices. Consult a physician or the manufacturer of the medical device to
determine if they are adequately shielded from external RF energy or if you
have any questions. Switch off your device in health care facilities when
any regulations posted in these areas instruct you to do so. Hospitals or
health care facilities may be using equipment that could be sensitive to
external RF energy.
Implanted medical devices
Manufacturers of medical devices recommend that a minimum separation
of 15.3 centimetres (6 inches) should be maintained between a wireless
device and an implanted medical device, such as a pacemaker or
implanted cardioverter defibrillator, to avoid potential interference with the
medical device.
Persons who have such devices should:
> Always keep the wireless device more than 15.3 centimetres (6 inches) from the
medical device when the wireless device is turned on;
> Not carry the wireless device in a breast pocket;
4Safety
Other medical devices
Operation of any radio transmitting equipment, including wireless phones,
may interfere with the functionality of inadequately protected medical
devices.
Switch off your phone in health care facilities when any
regulations posted
in these areas instruct you to do so.
Vehicles
RF signals may affect improperly installed or inadequately shielded
electronic systems in motor vehicles (e.g. electronic fuel injection systems,
electronic anti-skid (anti-lock) braking systems, electronic speed control
systems, air bag systems).
Check with the manufacturer or its repr
You should also consult the manufacturer of any equipment that has been
added to your vehicle.
Only qualified personnel should service the
vehicle. Faulty installation or service may be dangerous and may invalidate
any warranty that may apply to the device. Check regularly that all wireless
device equipment in your vehicle is mounted and operating properly.
esentative regarding your vehicle.
device or install the device in a
Do not store or carry flammable liquids, gases or explosive materials in the
same compartment as the phone, its parts or accessories.
For vehicles equipped with an air bag, rememb
with great force. Do not place objects, including both installed or portable
wireless equipment in the area over the air bag or in the air bag deployment
area.
er that an air bag inflates
Aircraft
Using your device while flying in aircraft is prohibited. Switch off your phone
before boarding an aircraft. The use of wireless telephones in an aircraft
may be dangerous to the operation of the aircraft, disrupt the wireless
telephone network and may be illegal. In the United States, FCC
regulations currently prohibit using your Vertu phone while in the air.
Failure to observe these instructions may
telephone services to the offender, or legal action or both.
lead to suspension or denial of
Potentially explosive atmospheres
Switch off your phone when in any area with a potentially explosive
atmosphere and obey all signs and instructions. Sparks in such areas could
cause an explosion or fire resulting in bodily injury or even death.
You are advised to switch off the phone when at a refuelling point or service
station. Observe re
(fuel storage and distribution areas), chemical plants or where blasting
operations are in progress.
Areas with a potentially explosive atmospher
clearly marked. They include below deck on boats; chemical transfer or
storage facilities; vehicles using liquified petroleum gas (such as propane
or butane); areas where the air contains chemicals or particles, such as
grain, dust or metal powders; and any other area where you would normally
be advised to turn off your vehicle engine.
strictions on the use of radio equipment in fuel depots
e are often but not always
Water resistance
Your Vertu phone is not water resistant. Keep it dry.
If your Vertu phone is accidentally splashed
completely before removing the back cover. Remove the battery and leave
all parts to dry naturally. Do not apply heat.
Never charge your Vertu phone when the connector is damp or wet.
Chargers must only be used in dry cond
when damp or wet.
Make sure the interior of your Vertu phone and the back cover seals are dry,
clea
n, and free of any foreign objects before you replace the back cover.
with water, ensure you dry it
itions. They should never be used
Don’t touch the antenna area
Avoid touching the antenna area (refer to page 39) of your Vertu phone
unnecessarily when the phone is switched on. Contact with the antenna area
affects call qualit
level than otherwise needed and reduce the talk time of your Vertu phone.
y and may cause the phone to operate at a higher power
Obey laws
When using your Vertu phone, obey all laws and respect local customs,
privacy and legitimate rights of others, including copyrights.
Care and maintenance
Your Vertu phone has been crafted from some of the finest materials.
Please see page 38 for full care and maintenance instructions. Damage
caused to your Vertu phone by failing to obser
not covered by the warranty.
ve these care instructions is
Charm attachment
The charm attachment point is designed for Vertu charms which should be
fitted by your authorised Vertu dealer. The charm attachment point is not a
lanyard loop fixing.
Safety5
SAR Notice – RM-267V
YOUR VERTU PHONE (MODEL: Ascent Ti, TYPE: RM-267V, FCC ID:
P7QRM-267V) MEETS GUIDELINES FOR EXPOSURE TO RADIO WAVES
Your Vertu phone is a radio transmitter and receiver. It is designed not to
exceed the limits for
international guidelines. These guidelines were developed by the
independent scientific organization ICNIRP and include safety margins
designed to assure the protection of all persons, regardless of age and
health.
The exposure guidelines for mobile devices employ a unit
known as the Specific Absorption Rate or SAR. The SAR limit stated in the
ICNIRP guidelines is 2.0 watts/kilogram (W/kg) averaged over ten grams of
tissue. Tests for SAR are conducted using standard operating positions
with the device transmitting at its highest certified power level in all tested
frequency bands. The actual SAR level of an operating device can be
below the maximum value because the device is designed to use only the
power required to reach the network. That amount changes depending on
a number of factors such as how close you are to a network base station.
The highest SAR value under the ICNIRP guidelines for use of the device
at the ear is 0.57 W/kg.
This phone meets RF exposure guidelines wh
use position against the ear or when positioned at least 2.2cm (7/8 inch)
away from the body. When a carry case, belt clip or holder is used for body-
worn operation, it should not contain metal and should position the phone
the above-stated distance away from your body. In order to transmit data
files or messages, this device requires a good quality connection to the
network. In some cases, transmission of data files or messages may be
delayed until such a connection is available. Ensure the above separation
distance instructions are followed until the transmission is completed.
Use of device accessories and enhancements m
values. SAR values may vary depending on national reporting and testing
requirements and the network band. Additional SAR information may be
exposure to radio waves recommended by
of measurement
en used either in the normal
ay result in different SAR
provided under product information on the Vertu official web site.
USA and Canada:
requirements for exposure to radio waves established by the Federal
Communications Commission (USA) and Industry Canada. These
requirements set a SAR limit of 1.6 W/kg averaged over one gram of tissue.
The highest SAR value reported under this standard during product
certification for use at the ear is 0.54 W/kg and when properly worn on the
body is 0.86 W/kg.
Your mobile device is also designed to meet the
Declaration of conformity
We, Vertu declare under our sole responsibility that the product, Model
Ascent Ti, type RM-267V is in conformity with the provision of the following
in this document in any form without the prior written permission of Vertu is
prohibited. Vertu operates a policy of continuous development. Vertu
reserves the right to make changes and improvements to any of the
products described in this document without prior notice.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW,
ER NO CIRCUMSTANCES SHALL VERTU OR ANY OF ITS
UND
LICENSORS BE RESPONSIBLE FOR ANY LOSS OF DATA OR INCOME
OR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT
DAMAGES HOWSOEVER CAUSED.
THE CONTENTS OF THIS DOCUMENT ARE PROVIDED “AS IS”.
EXCEPT AS REQUIRE
ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT
D BY APPLICABLE LAW, NO WARRANTIES OF
found on the Vertu official
of part or all of the contents
6Safety
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
Ascent Ti
RM-267V
FITNESS FOR A PARTICULAR PURPOSE, ARE MADE IN RELATION
TO THE ACCURACY, RELIABILITY OR CONTENTS OF THIS
DOCUMENT. VERTU RESERVES THE RIGHT TO REVISE THIS
DOCUMENT OR WITHDRAW IT AT ANY TIME WITHOUT PRIOR
NOTICE.
Vertu and the V logo are registered trademarks or trademarks. Other
roduct and company names mentioned herein may be trademarks or
p
registered trademarks of their respective owners.
Includes RSA BSAFE cryptographic or security protocol software
from RSA Security.
Bluetooth is a registered trademark of Bluetooth SIG, Inc.
Java and all Java-based marks are trademarks or registered
tra
demarks of Sun Microsystems, Inc.
The third-party applications provided with your device may have been
created and may be owned by persons or entities not affiliated with or
related to Vertu. Vertu does not own the copyrights or intellectual property
rights to the third-party applications. As such, Vertu does not take any
responsibility for end-user support, functionality of the applications, or the
information in the applications or these materials. Vertu does not provide
any warranty for the third-party applications.
THAT THE APPLICATIONS WILL NOT INFRINGE ANY THIRD-PARTY
PATENTS, COPYRIGHTS, TRADEMARKS, OR OTHER RIGHTS.
Export controls
Your Vertu phone may contain commodities, technology, or software
exported from the United States in accordance with the Export
Administration regulations. Diversion contrary to U.S. law is prohibited.
FCC/Industry Canada notice
Your Vertu phone may cause TV or radio interference (for example, when
using a telephone in close proximity to receiving equipment). The FCC or
Industry Canada can require you to stop using your phone if such
interference cannot be eliminated. If you require assistance, contact Vertu
Customer Service at 03-6738-3955 (or +81-3-6738-3955 from countries
outside Japan). This device complies with Part 15 of the FCC rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
Any changes or modifications not expressly approved by Vertu could void
the user’s authority to operate this equipment.
BY USING THE APPLICATIONS YOU ACKNOWLEDGE THAT THE
APPLICATIONS ARE PROVIDED AS IS WITHOUT WARRANTY OF ANY
KIND, EXPRESS OR IMPLIED, TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW. YOU FURTHER ACKNOWLEDGE
THAT NEITHER VERTU NOR ITS AFFILIATES MAKE ANY
REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR
Safety7
EU recycling notice
The crossed-out wheeled-bin symbol on your product, literature, or
packaging reminds you that all electrical and electronic products, batteries,
and accumulators must be taken to separate collection at the end of their
working life. This requirement applies to the European Union and other
locations where separate collection systems are available. Do not dispose
of these products as unsorted municipal waste.
By returning the products to collection you help prevent uncontrolled waste
disposal and
information is available from the product retailer, local waste authorities,
national producer responsibility organizations, or your local Vertu
representative. For the product Eco-Declaration or instructions for returning
your obsolete product, go to country-specific information on the Vertu
official web site.
promote the reuse of material resources. More detailed
Bluetooth
Industrial, scientific and medical devices such as microwave ovens,
licensed premises radio stations for moving object identification system in
factory production lines, specified low power radio stations which do not
require licenses, and amateur radio stations (hereafter referred to as “other
radio stations”) also use the frequency bandwidth used by this product.
1. Make sure that there are no “other radio stations” nearby before using this
product.
2. If radio wave interferences between this product and “other radio stations” occur,
cha
nge your location or stop transmitting radio waves to avoid radio wave
interferences.
3. If you have any questions or encounter any
Japan, contact the number below.
Vertu Customer Service:
03-6738-3955 (or +81-3-6738-3955 from countries outside Japan)
Operations hours: 9:00 a.m.–8:00 p.m. (Mon–Sun, including holidays)
problems in using this product in
The symbol indicates that the product was put onto the market after the
egislation was implemented and that the consumer should not
WEEE l
dispose of the item in normal household waste, but that it should be
appropriately recycled.
Should you wish Vertu to recycle your
product at the end of its life, please
either return it to the point from which you purchased your product (if
known) or return it to Vertu’s headquarters.
Alternatively, should you purchase a replacement
product from another
supplier, the new supplier is obligated to take back the product that is being
replaced and recycle it appropriately.
Background information on the European WEEE directive is ava
ilable from
www.europa.eu.int/
8Safety
2.4FH1
This product uses 2.4 GHz and utilizes the FH-SS
modulation system.The estimated interference distance is
10 m or less.
Warranties
Vertu two-year limited international warranty
for cellular phone
THIS LIMITED WARRANTY SHALL NEITHER EXCLUDE NOR LIMIT (I) ANY
MANDATORY STATUTORY RIGHTS OF THE CLIENT OR (II) ANY OF THE
CLIENT’S RIGHTS AGAINST THE SELLER/DEALER OF THE PRODUCT.
VERTU warrants that this cellular phone (“Product”) is free from defects in material
and workmanshi
1. The Limited Warranty for the Product extends for TWO (2) years beginning on the
dat
of a change of owner/user, such warranty period shall continue for the remaining
part of the twenty-four (24) month period and otherwise remain unaffected.
2. During the period of the Limited Warranty, Vertu will repair, modify or replace, at
Ver
for their intended use with new or refurbished replacement items if such repair or
replacement is needed because of product malfunction or failure during normal
usage. No charge will be made to the Client for the repair or replacement of any
such parts. Vertu will also pay for the labour charges incurred by Vertu in repairing
or replacing the defective parts. The repaired Product will be warranted for the
balance of the original warranty period or for ninety (90) days from the date of
repair, whichever is longer. This Limited Warranty does not cover damage to or
defects in (other than manufacturing defects) appearance, cosmetic, decorative
or structural items and any non-operative parts. Vertu’s limit of liability under the
Limited Warranty shall be the price paid by the Client for the Product less a
reasonable amount for usage. These remedies are the Client’s exclusive
remedies for breach of this Limited Warranty.
3. Upon request from Vertu, the Client must prove the date of the original purchase
or deliver
certificate of authenticity which clearly indicates the name and address of an
authorised retailer, the date and place of purchase/delivery, the product type and
the IMEI or serial number of the Product, a bill of sale or a dated receipt which
contains the same information.
4. Vertu shall bear the cost of shipping the Product to the location from which the
Clien
completion of service under this Limited Warranty.
5. The Client shall have no coverage or benefits under this Limited Warranty if any of
he following conditions are applicable:
t
a) The Product has been subject to abnormal use, abnormal conditions, improper storage,
p according to the following terms and conditions:
e of original purchase or delivery of the Product, whichever is the later. In case
tu’s sole option, any defective parts, or any parts that will not properly operate
y of the Product by producing a legible and non-modified original
t handed over the Product to Vertu (or its representatives) after the
exposure to moisture or dampness, spillage of food or liquid, exposure to chemical agents,
unauthorised modifications, unauthorised connections, unauthorised repair, rough
handling, misuse, neglect, abuse, accident, alteration, improper installation, or other acts
which are not the fault of Vertu, including without limitation damage caused by shipping,
dropping the Product, deterioration of consumable parts, such as batteries which by their
nature have a limited lifecycle, and breakage or damage to antennas.
b) The Product has been damaged from external causes such as collision with an object, or
from fire, flooding, sand, dirt, windstorm, lightning, earthquake or damage from exposure to
thermal, environmental or weather conditions, an Act of God, or battery leakage, theft,
blown fuse, or improper use of any electrical source, damage caused by computer or
internet viruses, bugs, worms, Trojan Horses, cancel bots or damage caused by the
connection to other products not recommended for interconnection by Vertu.
c) The Customer Service at Vertu was not advised by the Client in writing of the alleged defect
or malfunction of the Product withi n thirty (30) days after the expiration of the applicable
warranty period.
d) The Product was not returned to Vertu or its authorised retailer within thirty (30) days after
the appearance of the defect within the warranty period.
e) The Product serial number plate or the accessory data code has been removed, defaced,
altered or is illegible.
f) The defect or damage was caused by the defective function of the cellular network system
or by inadequate signal reception by the external antenna.
g) The defect was caused by the Product being used with or connected to an accessory not
manufactured and supplied by Vertu or used other than for its intended use.
h) The battery was short-circuited or the seals of the battery enclosure or cells are broken or
show evidence of tampering or the battery was used in equipment other than that for which
it has been specified.
i) The Product software needs to be updated due to changes in cellular network parameters.
j) The defect or damage was as a result of general wear and tear incurred in normal usage of
the Product.
6. If a problem develops during the period of the Limited Warranty, the following
procedure will apply:
a) The Client shall return the Product to the place of purchase for repair or replacement
processing or if this is not convenient because of distance (more than 50 miles/80 km) or for
other good cause, the Client may contact Vertu Customer Service at 03-6738-3955 (or +813-6738-3955 from countries outside Japan).
b) The Client shall bear the costs of transporting the Product to the relevant Vertu service
location, with transport and insura nce charges prepaid.
c) Subject to Clause 6(e), the Client will be billed for any parts or labour charges not covered
by this Limited Warranty.
d) Vertu will repair or authorise the repair of the Product under the Limited Warranty within 30
days after receipt of the Product by Vertu or a Vertu authorised service centre, or within an
extended period as may be notified by Vertu to Client due to the nature of the repair
(“Timeframe”). If Vertu cannot repair within the Timeframe, or after a reasonable number of
attempts to repair the same defect, Vertu at its sole option, will provide a replacement
Product or refund the purchase price of the Product less a reasonable amount for usage.
e) If the Product is returned to the Customer Service at Vertu during the period of the Limited
Warranty, but the problem with the Product is not covered under the terms and conditions of
this Limited Warranty, the Client will be notified and given an estimate of the charges the
Client must pay to have the Product repaired, with all shipping charges billed to the Client. If
the estimate is refused, the Product will be returned freight collect. If the Product is returned
to the Customer Service at Vertu after the expiration of the warranty period, Vertuís normal
service policies shall apply and the Client will be responsible for all shipping charges.
7. TO THE FULLEST EXTENT PERMITTED BY LAW, THE WARRANTIES AND
CONDITIONS STATED IN THIS LIMITED WARRANTY ARE IN LIEU OF ALL
OTHER CONDITIONS, WARRANTIES OR OTHER TERMS CONCERNING
THE SUPPLY OR PURPORTED SUPPLY OF, OR FAILURE TO SUPPLY OR
DELAY IN SUPPLYING THE PRODUCT WHICH MIGHT, BUT FOR THE
AFFECT OF THIS CLAUSE 7, HAVE EFFECT BETWEEN VERTU AND THE
Safety9
CLIENT OR WOULD OTHERWISE BE IMPLIED OR INCORPORATED INTO
THIS LIMITED WARRANTY OR ANY COLLATERAL CONTRACT, WHETHER
BY STATUTE, COMMON LAW OR OTHERWISE, ALL OF WHICH ARE
HEREBY EXCLUDED (INCLUDING WITHOUT LIMITATION, THE IMPLIED
CONDITIONS, WARRANTIES OR OTHER TERMS AS TO SATISFACTORY
QUALITY OR FITNESS FOR PURPOSE).
8. VERTU SHALL NOT BE LIABLE FOR LOSS OR DAMAGE, WHETHER
SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL, INCLUDING BUT
NOT LIMITED TO ANY OF THE FOLLOWING LOSSES OR DAMAGE
(WHETHER SUCH LOSSES OR DAMAGE WERE FORESEEN,
FORESEEABLE, KNOWN OR OTHERWISE):
a) LOSS OF ANTICIPATED BENEFITS OR PROFITS.
b) LOSS OF ACTUAL OR ANTICIPATED SAVINGS.
c) PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES.
d) THIRD PARTY CLAIMS.
e) LOSS OF USE OF THE PRODUCT OR ANY ASSOCIATED EQUIPMENT OR
FACILITIES.
f) DOWNTIME OR LOSS OF BUSINESS.
g) LOSS OF OPPORTUNITY.
h) LOSS OF GOODWILL.
i) LOSS OF REPUTATION.
j) LOSS OF OR DAMAGE TO OR CORRUPTION OF DATA.
9. Vertu does not warrant uninterrupted or error free internet or data connections.
10. Vertu shall not be liable for any delay in r
endering service under the Limited
Warranty, or loss of use during the period that the Product is being repaired.
11. Vertu’s total liability in contract, tort (including negligence or breach of statutory
ty), misrepresentation or otherwise, arising in connection with the sale of the
du
Product shall be the price paid by the Client for the Product less a reasonable
amount for usage.
12. The invalidity or unenforceability of any term or any part of any term of, or any right
ar
ising pursuant to, this Limited Warranty shall not affect the validity or
enforceability of any other terms or rights or the remainder of any such term or
right, which shall continue in full force and effect except for any such invalid or
unenforceable provision or part thereof.
13. Vertu neither assumes nor authorises any authorised service centre or any other
pe
rson or entity to assume for it any other obligation or liability beyond that which
is expressly provided for in this Limited Warranty, including the provider or seller
of any extended warranty or service agreement. Any change or amendment to
this Limited Warranty requires Vertu’s prior written consent.
14. This Limited Warranty represents the whole agreement between the parties
r
elating to the subject matter hereof.
15. This Limited Warranty allocates the risk of failure of the Product between the
Clie
nt and Vertu. The allocation is recognised by the Client and is reflected in the
purchase price of the Product.
16. Any action or lawsuit for breach of warranty must be commenced within thirty (30)
ths following delivery of the Product.
mon
17. All warranty information, product features and
specifications are subject to
change without notice.
Vertu operates a policy of continuous developmen
t. Vertu reserves the right to make
changes and improvements to any of the products described in this document without
prior notice. Questions concerning this Limited Warranty may be directed to the
Customer Service at the following addresses.
If calling us from Japan:
Vertu Customer Service
03 6738 3955 (or +81 3 6738 3955 from countries outside Japan)
If contacting us from Europe, Middle East and Africa:
Vertu
Beacon Hill Road
Church Crookham
Hampshire
GU52 8DY
United Kingdom
If calling us from the Americas:
+1 914 368 0432
If contacting us from Asia Pacific:
Vertu
391B Orchard Road
#24-02/05, Ngee Ann City, Tower B
Singapore 23887
Vertu one-year limited international warranty
for accessories
THIS LIMITED WARRANTY SHALL NEITHER EXCLUDE NOR LIMIT (I) ANY
MANDATORY STATUTORY RIGHTS OF THE OWNER OR (II) ANY OF THE
OWNER’S RIGHTS AGAINST THE SELLER/DEALER OF THE PRODUCT.
Vertu (“Vertu”) warrants that this accessory product (“Product”) is free from defects in
erial and workmanship, according to the following terms and conditions:
mat
1. The Limited Warranty for the Product extends for ONE (1) year beginning on the
ate of original purchase or delivery of the Product whichever is the later. In case
d
of a change of owner/user (“Owner”), such warranty period shall continue for the
remaining part of the one (1) year period.
2. During the period of the Limited Warranty, V
Vertu’s sole option, any defective parts, or any parts that will not properly operate
for their intended use with new or refurbished replacement items if such repair or
ertu will repair, modify or replace, at
10Safety
replacement is needed because of product malfunction or failure during normal
usage. No charge will be made to the Owner for the repair or replacement of any
such parts. Vertu will also pay for the labour charges incurred by Vertu in repairing
or replacing the defective parts. The repaired Product will be warranted for the
balance of the original warranty period. This Limited Warranty does not cover
damage to or defects in (other than manufacturing defects) appearance,
cosmetic, decorative or structural items and any non-operative parts. Vertu’s limit
of liability under the Limited Warranty shall be the price paid by the Owner for the
Product when the Owner purchased the Product as a stand alone product or, in
the event that the Owner received the Product when purchasing a Vertu cellular
phone, the then current sale price for the Product, in both cases less a reasonable
amount for usage. These remedies are the Owner’s exclusive remedies for
breach of this Limited Warranty.
3. Upon request from Vertu, the Owner must prove the date of the original purchase
or deliver
y of the Product by producing a legible and non-modified original
warranty card which clearly indicates the name and address of an authorised
retailer, the date and place of purchase/delivery, the product type and the IMEI or
serial number of the Product, a bill of sale or a dated receipt which contains the
same information.
4. Vertu shall bear the cost of shipping the Product to the location from which the
Owne
r handed over the Product to Vertu (or its representatives) after the
completion of service under this Limited Warranty.
5. The Owner shall have no coverage or benefit
s under this Limited Warranty if any
of the following conditions are applicable:
a) The Product has been subject to abnormal use, abnormal conditions, improper storage,
spillage of liquid, misuse, neglect, exposure to cleaning agents not recommended, or other
acts which are not the fault of Vertu, unauthorised repair, accident, alteration or other acts
which are not the fault of Vertu.
b) Vertu was not advised by the Owner in writing of the alleged defect or malfunction of the
Product within thirty (30) days after the expiration of the applicable warranty period; or
c) The Product was not returned to Vertu or its authorised retailer within thirty (30) days after
the appearance of the defect withi n the warranty period.
d) The defect or damage was as a result of general wear and tear incurred in normal usage of
the Product.
e) The Product is used with a product different to the one with which the Product was supplied
with by Vertu, or the Product is used with any product whose use with the Product has not
been expressly authorised by Vertu.
6. If a problem develops during the period of the Limited Warranty, the following
procedure will apply:
a) The Owner shall return the Product to the place of purchase for repair or replacement
processing or if this is not convenient because of distance (more than 50 miles/80 km) or for
other good cause, the Owner may contact Vertu Customer Service 03-6738-3955 (or +813-6738-3955 from countries outside Japan).
b) The Owner shall bear the costs of transporting the Product to the relevant Vertu service
location, with transport and insurance charges prepaid.
c) Subject to clause 6(e), the Owner will be billed for any parts or labour charges not covered
by this Limited Warranty.
d) Vertu will repair or authorise the repair of the Product under the Limited Warranty within 30
days of receipt of the Product by Vertu or a Vertu authorised service centre, or within an
extended period as may be notified by Vertu to Owner due to the nature of the repair
("Timeframe"). If Vertu cannot r epair within the Timeframe, or after a reasonable number of
attempts to repair the same defect, Vertu at its sole option, will provide a replacement
Product or refund the purchase price of the Product less a reasonable amount for usage.
e) If the Product is returned to the Vertu during the period of the Limited Warranty, but the
problem with the Product is not covered under the terms and conditions of this Limited
Warranty, the Owner will be notified and given an estimate of the charges the Owner must
pay to have the Product repaired, with all shipping charges billed to the Owner. If the
estimate is refused, the Product will be returned freight collect. If the Product is returned to
Vertu after the expiration of the warranty period, Vertu’s normal service policies shall apply
and the Owner will be responsible for all shipping charges.
7. TO THE FULLEST EXTENT PERMITTED BY LAW, THE WARRANTIES AND
CONDITIONS STATED IN THIS LIMITED WARRANTY ARE IN LIEU OF ALL
OTHER CONDITIONS, WARRANTIES OR OTHER TERMS CONCERNING
THE SUPPLY OR PURPORTED SUPPLY OF, OR FAILURE TO SUPPLY OR
DELAY IN SUPPLYING THE PRODUCT WHICH MIGHT, BUT FOR THE
AFFECT OF THIS CLAUSE 7, HAVE EFFECT BETWEEN VERTU AND THE
OWNER OR WOULD OTHERWISE BE IMPLIED OR INCORPORATED INTO
THIS LIMITED WARRANTY OR ANY COLLATERAL CONTRACT, WHETHER
BY STATUTE, COMMON LAW OR OTHERWISE, ALL OF WHICH ARE
HEREBY EXCLUDED (INCLUDING WITHOUT LIMITATION, THE IMPLIED
CONDITIONS, WARRANTIES OR OTHER TERMS AS TO SATISFACTORY
QUALITY OR FITNESS FOR PURPOSE).
8. VERTU SHALL NOT BE LIABLE FOR LOSS OR DAMAGE, WHETHER
SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL, INCLUDING BUT
NOT LIMITED TO ANY OF THE FOLLOWING LOSSES OR DAMAGE
(WHETHER SUCH LOSSES OR DAMAGE WERE FORESEEN,
FORESEEABLE, KNOWN OR OTHERWISE):
a) LOSS OF ACTUAL OR ANTICIPATED BENEFITS OR PROFITS
b) LOSS OF ACTUAL OR ANTICIPATED SAVINGS
c) PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES.
d) THIRD PARTY CLAIMS
e) LOSS OF USE OF THE PRODUCT OR ANY ASSOCIATED EQUIPMENT OR
FACILITIES
f) DOWNTIME OR LOSS OF BUSINESS
g) LOSS OF OPPORTUNITY
h) LOSS OF GOODWILL
i) LOSS OF REPUTATION
j) LOSS OF OR DAMAGE TO OR CORRUPTION OF DATA.
9. Vertu shall not be liable for any delay in rendering service under the Limited
Warranty, or loss of use during the period that the Product is being repaired.
10. Vertu’s total liability in contract, tort (including negligence or breach of statutory
ty), misrepresentation or otherwise, arising in connection with the sale of the
du
Product shall be the price paid by the Owner for the Product less a reasonable
amount for usage.
11. The invalidity or unenforceability of any term or any
part of any term of, or any right
arising pursuant to, this Limited Warranty shall not affect the validity or
enforceability of any other terms or rights or the remainder of any such term or
Safety11
right, which shall continue in full force and effect except for any such invalid or
unenforceable provision or part thereof.
12. Vertu neither assumes nor authorises any authorised service centre or any other
rson or entity to assume for it any other obligation or liability beyond that which
pe
is expressly provided for in this Limited Warranty including the provider or seller of
any extended warranty or service agreement. Any change or amendment to this
Limited Warranty requires Vertu’s prior written consent.
13. This Limited Warranty represents the whole agreement between the parties
r
elating to the subject matter hereof.
14. This Limited Warranty allocates the risk of failure of the Product between the
wner and Vertu. The allocation is recognised by the Owner and is reflected in
O
the purchase price of the Product.
15. Any action or lawsuit for breach of warranty must be commenced within eighteen
8) months following delivery of the Product.
(1
16. All warranty information, product features and specifications are subject to
chan
ge without notice.
Vertu operates a policy of continuous development
changes and improvements to any of the products described in this document without
prior notice.Questions concerning this Limited Warranty may be directed to the
Customer Service at the following addresses.
If calling us from Japan:
Vertu Customer Service
03 6738 3955 (or +81 3 6738 3955 from countries outside Japan)
If contacting us from Europe, Middle East and Africa:
Vertu
Beacon Hill Road
Church Crookham
Hampshire
GU52 8DY
United Kingdom
If calling us from the Americas:
+1 914 368 0432
If contacting us from Asia Pacific:
Vertu
391B Orchard Road
#24-02/05, Ngee Ann City, Tower B
Singapore 23887
. Vertu reserves the right to make
12Safety
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