Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form without the prior written permission
of Vertu is prohibited. Vertu operates a policy of continuous development. Vertu reserves the right to make changes and improvements to
any of the products described in this document without prior notice.
Under no circumstances shall Vertu be responsible for any loss of data or income or any special, incidental, consequential or indirect
damages howsoever caused.
The contents of this document are provided “as is”. Except as required by applicable law, no warranties of any kind, either expressed or
implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to
the accuracy, reliability or contents of this document. Vertu reserves the right to revise this document or withdraw it at any time without prior
notice.The availability of particular products may vary by region. Please check with Vertu Concierge.
Vertu and the V logo are registered trademarks or trademarks. Other product and company names mentioned herein may be trademarks or
registered trademarks of their respective owners.
Includes RSA B SAFE cryptographic or security protocol software from RSA Security.
EXPORT CONTROLS
Your Vertu phone may contain commodities, technology, or software exported from the United States in accordance with the Export
Administration regulations. Diversion contrary to U.S. law is prohibited.
FCC/INDUSTRY CANADA NOTICE
Your Vertu phone may cause TV or radio interference (for example, when using a telephone in close proximity to receiving equipment). The
FCC or Industry Canada can require you to stop using your phone if such interference cannot be eliminated. If you require assistance,
contact Vertu Concierge. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation.
Note: Vertu is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications
could void your authority to operate the equipment.
DECLARATION OF CONFORMITY
We, Vertu declare under our sole responsibility that the products, Model Ascent, types RHV-3 and RHV-5 are in conformity with the
provision of the following Council Directive: 1999/5/EC.
A copy of the Declaration of Conformity can be found at http://www.vertu.com
168
ii
WELCOME
It begins with a vision.
A bold new design delivering superior craftsmanship and meticulous detail. Vertu represents the crafting of an
enduring object to be worn alongside a fine watch or beautiful necklace.
Representing a fusion of engineering, design and technology, nothing of this kind has been achieved before.
iii
ABOUT THIS MANUAL
CONVENTIONS
To ensure that you are reading the most recent
version of this manual, we suggest that you visit the
Vertu.com website and download the latest
version. Alternatively you can contact Vertu
Concierge to obtain the most recent CD-ROM or
request a printed copy.
GLOSSARY OF TERMS
The following terms are used in this Reference
Manual:
NUMBER keys
The keys that are used to
enter (key in) text or numbers.
Default
Initial product setting as
supplied by Vertu when it
leaves our manufacturing
facility.
SIM card
Subscriber Identity Module.
This is a small card supplied
by your service provider to
insert into your Vertu phone
for a network connection.
The following conventions are used in this
Reference Manual:
Menu
Represents text that appears
on your Vertu phone’s display,
for example, “From the
stand-by display,
press
Menu.”
SEND Represents a Vertu phone
key, for example, “Press the
SEND key to make the call.”
Caution. Important information
relating to safety.
Represents a tip. Useful
information or a quick way to
access or operate a feature.
Represents a note. Points to be
aware of when using your Vertu
phone.
Service
provider
Network
service
Stand-by
display
The provider of your SIM card
and all associated network
services.
A feature which is made
available at the discretion of
your service provider.
The display that appears
when your Vertu phone
is switched on, with
Menu and Go to at
the bottom.
iv
IMPORTANT INFORMATION
The wireless phone described in this guide is
approved for use on GSM 900/1800/1900
networks for models purchased in Europe and
Asia, and GSM 850/1800/1900 networks for
models purchased in the USA. Contact your
service provider for more information about
networks.
When using your Vertu phone, obey all laws and
respect the privacy and legitimate rights of others.
Warning. All of your Vertu phone’s features, other
than the alarm clock, require the phone to be
switched on to use the features. Do not switch
your Vertu phone on when wireless phone use
may cause interference or danger.
NETWORK SERVICES
To use the phone you must have service from a
wireless service provider. Many of the features in
your Vertu phone depend on features in the
wireless network to function. These network
services may not be available on all networks or
you may have to make specific arrangements with
your service provider before you can utilise
network services. Your service provider may need
to give you additional instructions for their use and
explain what charges will apply. Some networks
may have limitations that affect how you can use
network services. For instance, some networks
may not support all language-dependent
characters and services.
Your service provider may also have requested that
certain features be disabled or not activated in your
Vertu phone. If so, they will not appear on your
menus. Contact your service provider for more
information.
SAFETY POINTS
Caution. Do not switch on the phone when
wireless phone use is prohibited or when it may
cause interference or danger. Please read these
simple guidelines. Disregarding these rules may
be dangerous or illegal.
Your Vertu phone has an internal antenna. As with
any other radio transmitting device, do not touch
the antenna unnecessarily when the phone is
switched on.
Contact with the antenna affects call quality and
may cause the phone to operate at a higher power
level than otherwise needed. Avoiding contact with
the antenna during a call optimises the antenna
performance and the talk time of your Vertu phone.
Your Vertu phone and its accessories may contain
small parts. Keep them out of reach of small
children.
SHARED MEMORY
Some of the data features in your Vertu phone
share memory. Using one or more of these features
may reduce the memory available for the remaining
features sharing memory. For example, saving
many multimedia messages and voice recordings
may use all of the available memory. Your phone
may display a message that the memory is full
when you try to use a shared memory feature. In
this case, delete some of the information or entries
stored in the shared memory features before
continuing. Some of the features, such as the
contacts list, have a certain amount of memory
specially allotted to them in addition to the amount
of memory shared with other features.
v
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands
free to operate the vehicle while driving. Your
first consideration while driving should be road
safety.
INTERFERENCE
SWITCH OFF IN HOSPITALS
SWITCH OFF IN AIRCRAFT
SWITCH OFF WHEN REFUELLING
SWITCH OFF NEAR BLASTING
USE SENSIBLY
QUALIFIED SERVICE
ACCESSORIES AND BATTERIES
All wireless phones may be susceptible to
interference which could affect performance.
Follow any regulations or rules. Switch phone
off near medical equipment.
Follow any regulations or rules. Wireless
devices can cause interference in aircraft.
Do not use the phone at a refuelling point. Do
not use near fuel or chemicals.
Do not use the phone where blasting is in
progress. Observe restrictions and follow any
regulations.
Use only in normal position (shown on page 8)
and do not touch the antenna unnecessarily.
Only qualified service personnel must install or
repair phone equipment.
Use only approved accessories and batteries.
Do not connect incompatible products.
WATER RESISTANCE
BACK-UP COPIES
CONNECTING TO OTHER DEVICES
EMERGENCY CALLS
Your Vertu phone is not water-resistant. Keep it
dry.
Remember to make back-up copies or keep a
written record of any important information
stored in your phone.
When connecting to any other device, read its
user guide for detailed safety instructions. Do
not connect incompatible devices.
Ensure your Vertu phone is switched on and in
service. Press the END key as many times as
needed to clear the display and return to the
main screen. Enter the emergency number,
then press the SEND key. Give your location.
Do not end the call until told to do so.
vi
TABLE OF CONTENTS
01 GETTING STARTED
1 > VERTU PHONE LAYOUT
2 > THE BATTERY AND SIM CARD
3>VERTU PHONE KEYPAD
3 > SWITCHING ON YOUR VERTU PHO NE
4 >ENTERING YOUR PIN CODE
4 > SETTING THE TIME AND DATE
5>MENU NAVIGATION
5>USING THE MENUS
5 >USING THE SHORTCUTS
6 > DISPLAY ICONS AND INDICATORS
6>STATUS ICONS
7 >CONTACTS ICONS
8 >PROGRESS INDICATOR
8 > MAKING CALLS
8 >YOUR FIRST CALL
8 >ANSWERING CALLS
8 >ADJUSTING VOLUME
8 >ENDING OR REJECTING CALLS
9 >LAST NUMBER REDIAL
9 >IN CALL FUNCTIONS
9 >SPEAKER PHONE
9 >CONFERENCE CALLS
10 >CALLING YOUR VOICE MAILBOX
10 > EMERGENCY CALLS
10 >MAKING AN EMERGENCY CALL
11 > KEYPAD LOCK
11 >LOCKING THE KEYPAD
11 >RECEIVING A CALL
11 >UNLOCKING THE KEYPAD
11 > VERTU CONCIERGE
11 >CALLING VERTU CONCIERGE
12 > TEXT ENTRY
12 >NUMERIC INPUT
12 >BASIC TEXT INPUT
13 >PREDICTIVE TEXT INPUT
14 >SPECIAL CHARACTER INPUT
14 > SCREEN SAVER
15 >THE SCREEN SAVER DISPLAY
02 SECURITY
16 > SECURITY FEATURES
16 > PIN CODE REQUEST
17 > CALL BARRING
17 > FIXED DIALLING
18 > CLOSED USER GROUP
18 > SECURITY LEVEL
18 > ACCESS CODES
19 >CHANGING THE SECURITY CODE
19 >CHANGING THE PIN CODE
20 >CHANGING THE PIN2 CODE
20 >CHANGING THE BARRING PASSWORD
03 MESSAGES
21 >FONT SIZE
21 > TEXT MESSAGES
21 >LINKED MESSAGES
22 >WRITING AND SENDING TEXT
MESSAGES
22 >READING MESSAGES
23 >TEXT MESSAGE FOLDERS
23 >DISTRIBUTION LISTS
24 >ERASING MULTIPLE TEXT MESSAGES
24 >MESSAGE SETTINGS
25 >SMS E-MAIL
25 > MULTIMEDIA MESSAGES (MMS)
26 >MMS SETTINGS
27 >WRITING AND SENDING MULTIMEDIA
MESSAGES
28 >READING MULTIMEDIA MESSAGES
28 >MMS FOLDERS
29 >ERASING MULTIPLE MULTIMEDIA
MESSAGES
29 > E-MAIL
29 >E-MAIL SETTINGS
30 >WRITING AND SENDING E-MAIL
MESSAGES
31 >DOWNLOADING AND READING E-MAIL
31 >E-MAIL FOLDERS
31 >ERASING MULTIPLE E-MAIL
MESSAGES
32 > VOICE MESSAGES
32 >STORING YOUR VOICE MAILBOX
NUMBER
32 >LISTENING TO YOUR VOICE MESSAGES
32 > INFO MESSAGE SERVICE
32 > SERVICE COMMANDS
04 CALL REGISTER
33 > CALLS
33 >VIEWING RECENT CALL INFORMATION
33 >CLEARING THE CALL LISTS
33 >VIEWING CALL DURATION
INFORMATION
34 > DATA AND MESSAGES
34 >DATA COUNTER
34 >DATA CONNECTION DURATION
34 >MESSAGE COUNTER
vii
05 PROFILES AND SETTINGS
35 > PROFILES
35 >ACTIVATING A PROFILE
35 >PERSONALISING A PROFILE
36 >RENAMING A PROFILE
36 > SETTINGS
36 >TIME AND DATE SETTINGS
37 >PERSONAL SHORTCUTS
37 >CONNECTIVITY
38 >CALL SETTINGS
39 >PHONE SETTINGS
41 >SECURITY SETTINGS
41 >RESTORE FACTORY SETTINGS
07 ADDITIONS
51 > GALLERY
51 >FOLDERS
52 >FOLDER FILES
52 > MEDIA
52 >MEDIA PLAYER
53 >VOICE RECORDER
53 >MEDIA EQUALISER
54 > APPLICATIONS
54 >COLLECTION APPLICATIONS
55 >EXTRAS
55 > WEB
06 CONTACTS
42 > CONTACTS MEMORY
42 >PHONE MEMORY
42 >SIM CARD MEMORY
42 >SELECTING THE MEMORY TYPE
42 >COPYING BETWEEN MEMORIES
43 >COPYING OPTIONS
43 >COPYING INDIVIDUAL NUMBERS
43 >CHECK MEMORY STATUS
43 > ADDING CONTACTS
44 > ACCESS ING CONTACTS
44 > DELETING CONTACTS
44 > CONTACT NUMBER AND TEXT TYPES
44 > ADDING INFORMATION TO A CONTACT
45 > CHANGING THE DEFAULT NUMBER
45 > SETTING THE CONTACTS VIEW
45 > THE CONTACTS MENU
45 >S EARCHING AND CALLING
45 >TEXT MESSAGES
46 >BUSINESS CARDS
46 >SPEED DIALLING
47 >VOICE TAGS
48 > CALLER GROUPS
48 >VIEWING CALLER GROUPS
48 >EDITING CALLER GROUP NAMES
49 >ADDING CONTACTS TO AN EMPTY
CALLER GROUP
49 >ADDING CONTACTS TO A CALLER
GROUP
49 >DELETING CONTACTS FROM A CALLER
GROUP
49 >ADDING CALLER GROUP DETA ILS TO A
CONTACT
49 >DELETING CALLER GROUP DETAILS
FROM A CONTACT
49 >SETTING GROUP RINGING TONES
50 > EDITING CONTACTS
08 ACCESSORIES
56 > HEADSET
57 > CHARGER
57 >CHARGING YOUR BATTERY
57 > BATTERY
59 >BATTERY INFORMATION
59 > VEHICLE CHARGER
60 > CONNECTIVITY
60 >DATA CABLE
60 >BLUETOOTH
61 > CD-ROM
61 >PC SUITE APPLICATIONS
62 >INSTALLING VERTU PC SUITE
09 ORGANISER
63 > ALARM CLOCK
63 >SETTING THE ALARM
63 >CANCELLING THE ALARM
63 >T URNING OFF THE ALARM
63 >ACTIVATING THE SNOOZE FUNCTION
63 >SELECTING A RINGING TONE
63 >REPEATING THE ALARM
64 >CANCELLING THE ALARM REPETITION
64 > CALENDAR
64 >O PENING THE CALENDAR
64 >MAKING NOTES
64 >VIE WING NOTES
65 >DELETING NOTES
65 >EDITING NOTES
65 >MOVING NOTES
65 >REPEATING NOTES
65 >SENDING NOTES
66 >C OPYING NOTES
66 >COPYING A TEXT MESSAGE TO A
CALENDAR NOTE
66 >NOTE SETTINGS
68 > TO-DO LIST
68 >OPENING THE TO-DO LIST
viii
68 >CREATING A TO-DO LIST
68 >DELETING A TO-DO LIST
68 > NOTES
68 >CREATING NOTES
68 >VIEWING NOTES
69 >EDITING NOTES
69 >DELETING NOTES
69 >SENDING NOTES
69 > SYNCHRONISATION
69 >SYNCHRONISING FROM YOUR PHONE
70 >SYNCHRONISATION SETTINGS
010 ADDITIONAL INFORMATION
71 > SAFETY INFORMATION
71 >TRAFFIC SAFETY
71 >OPERATING ENVIRONMENT
71 >ELECTRONIC DEVICES
71 >PACEMAKERS
71 >HEARING AIDS
71 >OTHER MEDICAL DEVICES
71 >VEHICLES
72 >AIRCRAFT
72 >POSTED FACILITIES
72 >POTENTIALLY EXPLOSIVE
72 >WATER RESISTANCE
ATMOSPHERES
72 > SPECIFICATIONS
72 >POWER MANAGEMENT
73 > CARE AND MAINTENANCE
73 >CERAMICS AND SAPPHIRE
73 >LEATHER
73 >METAL
73 >THE MICROFIBRE POLISHING CLOTH
73 >GENERAL CARE TIPS
ix
01 GETTING STARTED
> 01POWER key – press and hold for a
few seconds to switch on and
switch off.
> 02Earpiece.
VERTU PHONE LAYOUT
02
03
0505
0708
09
1010
06
01
04
> 03CONCIERGE key – press and hold
until
Concierge is displayed.
Press
SEND to call.
> 04VOLUME key – press the top of
the key to increase the volume.
Press the bottom of the key to
decrease the volume.
> 05SELECTION keys – press to
perform the action or access the
feature shown on the display
above the key.
> 06SCROLL keys – press to move, for
example through a list of names
or features.
> 07SEND key – press to make or
answer a call.
> 08END key – press to end a call.
> 09VOICEMAIL key – press and hold
to call your voice mailbox (a
Network service).
> 10 and keys – special function
keys.
12
11
> 11Microphone.
> 12Accessories connector.
1
THE BATTERY AND SIM CARD
If your Vertu phone was purchased at a Vertu store,
the battery and SIM card should have been
installed already. Otherwise, follow the procedure
below to install your SIM card and battery.
The SIM card and its contacts are easily damaged.
Be careful when handling, inserting or removing
the card.
Caution. Keep SIM cards and the back cover
release key out of the reach of small children.
Always switch the phone off and disconnect the
charger before removing the battery.
01
02
04
> Remove the plastic placeholder (04) from your
Vertu phone before inserting the battery.
Retain the plastic placeholder for future use. If
you need to remove the battery, insert the
plastic placeholder before replacing the back
cover to make it easier to remove the back
cover
> With the back of your Vertu phone facing you,
position the back cover release key (01) very
carefully into the slot of the locking screw (02).
Ensure the key does not slip out of the slot.
03
> Turn the locking screw (02) a quarter of a turn
anticlockwise, gently pivot (by no more than 45
degrees) and lift off the back cover (03) towards
you as shown. If you accidentally remove the back
cover while the phone is switched on, the phone
will automatically switch off.
Attach the back cover release key to your
keyring for convenience.
05
06
> Slide the SIM retainer (05) towards the bottom of
your Vertu phone and then pivot outwards.
> Insert the SIM card into the retainer, ensuring that
the bevelled corner (06) is located bottom left and
the gold contact area is facing towards the gold
contact points inside the phone.
> Return the retainer to its original position and slide
it towards the top of the phone. The retainer
should firmly lock into place.
For availability and information on using SIM
card services, contact your SIM card vendor.
This may be the service provider, network
operator, or other vendor.
2
VERTU PHONE KEYPAD
08
07
> Insert the battery (07) top end first. Ensure that the
contacts on the top end of the battery align with
the contact points (08) inside the battery
compartment.
Alphanumeric keys, referred to as NUMBER keys in
this guide, are used to key in numbers or
characters, for example when making calls, storing
names in the directory or writing text messages.
Below the display are two SELECTION keys. The
function of these keys depends on the text
displayed above them.
> Ensure that the battery and SIM card are seated
correctly before replacing the back cover.
> Pivot and slide the back cover into position until it
clicks into place. The cover should close tightly
using only light pressure – do not force it closed! If
the cover does not close easily, remove it and
check the battery and SIM are correctly inserted,
and the retainer (09) is correctly positioned and
locked.
09
For information about removing the battery, refer to
“Removing the Battery” on page 57.
For example, press the SELECTION key below
Menu to access the menu or press the SELECTION
key below
Go to to access the shortcuts menu.
When pressing keys, press them briefly and firmly,
without holding them down unless otherwise
instructed.
SWITCHING ON YOUR VERTU PHONE
> Press and hold the
01
POWERkey (01) for a
few seconds until the
display activates to
switch on your Vertu
phone.
3
If your battery requires charging, a Battery low
message is displayed when you first switch on your
Vertu phone. Refer to “Charging your battery” on
page 57 for more information.
> Your Vertu phone has
an internal antenna
located inside the toprear panel (02). Do not
touch the antenna
02
unnecessarily when
phone is switched on.
Contact with the antenna affects call quality and
may cause the phone to operate at a higher power
level than otherwise needed. Avoiding contact with
the antenna area when operating the phone
optimises the antenna performance and battery
life.
ENTERING YOUR PIN CODE
Depending on your SIM card settings, you may be
prompted to enter a PIN (Personal Identification
Number) code when you switch on your Vertu
phone. This code is used to protect access to your
SIM card and is independent of your Vertu phone.
If you used your SIM card in another phone
previously, the code will be the same.
> Use the NUMBER keys
to key in your PIN code.
> Press OK.
It is recommended that you activate both the
PIN code and security code to help prevent
unauthorised use of your SIM card and your
Vertu phone. Refer to the "Chapter Security"
chapter for more information.
SETTING THE TIME AND DATE
If the time and date are not set, you will be
prompted to enter your time settings when you first
switch on your Vertu phone.
If your Vertu phone was purchased at a Vertu store,
the time and date should already be set for you.
We recommend setting the time and date
immediately to ensure that features which
use the time and date (for example, the
Organiser) operate correctly.
To set the time when you switch on your Vertu
phone for the first time:
> Use the NUMBER
keys to key in the
correct time.
> Use the SCROLL keys
to toggle between
hours and minutes.
You can enter the time in either 12-hour (am/pm)
format or 24-hour format.
For example, to set the time to 08:30:
> Key in “8”.
> Scroll to minutes. The leading zero is added to the
hour figure.
> Key in “30”.
> Press OK.
Or, to set the time to 12:30:
> Key in “12”. The cursor automatically jumps to the
minutes.
> Key in “30”.
> Press OK.
If the hour you entered was not in 24-hour format,
you are prompted to confirm if the time entered is
am or pm:
> Scroll to am or pm.
> Press Select. The
time zone screen is
displayed.
To select your local time zone:
> Scroll to the
appropriate time
zone.
> Press Select. The
date screen is
displayed.
4
To set the date:
> Use the NUMBER
keys to key in
the date.
> Use the SCROLL keys
to move between the
figures.
> Press OK. A
confirmation
message is
displayed.
If the battery is removed from your Vertu
phone for longer than two hours, you may
need to set the time and date again.
You can enable your Vertu phone to automatically
adjust your date and time settings.
MENU NAVIGATION
Your Vertu phone offers an extensive range of
functions that are accesed through a series of
menus. The most commonly used features are
assinged to the shortcuts menu to enable rapid
access to the function.
USING THE MENUS
> From the stand-by
display, press
Menu
to navigate to a
function using the
menus.
> Use the SCROLL keys
to scroll to the
desired menu.
> Press Select to
enter the menu and
view the submenus.
The menus are grouped into categories relating to
a set of functions:
Messages Allows you to write, send,
receive and read messages.
Your Vertu phone supports
multiple message formats
such as text, multimedia, voice
and e-mail.
Call
Allows you to view information
register
about voice and data calls that
you have missed, received and
made.
Profiles Allows you to manage the
settings for audible and
vibration alerts. Six different
profiles are available on your
Vertu phone.
Settings Allows you to set up your
Vertu phone to your
preference. In addition to
basic phone settings, you can
change the display, time,
shortcuts, connectivity
(Bluetooth and GPRS), calls,
and security settings.
Contacts Allows you to manage your
personal phone book
including options such as
assigning speed dials and
voice tags to your entries.
Additions Enables you to access your
multimedia files, use the media
player, voice recorder, custom
applications and WAP
browser.
Organiser
Allows you to view your
calendar, set reminders for
forthcoming events or dates,
add notes, review your to-do
list and set the alarm clock.
SIM
May offer additional features
services
or facilities such as online
banking or sports information.
The name displayed may differ
and the feature's availability is
at the discretion of your
service provider. Many
providers disable this feature.
When navigating through the menus and submenus,
press Back or Exit to return to the previous menu or
submenu without saving changes. At any time, press
END key to return to the stand-by display without
the
saving changes.
USING THE SHORTCUTS
> From the stand-by
display, press
Go to
to access a function
from the shortcut list.
> Use the SCROLL keys
to scroll to the
desired function.
> Press Select to
enter the function
directly.
5
The shortcut list can be customised to suit your
particular requirements.
DISPLAY ICONS AND INDICATORS
The display shows the current status of your Vertu
phone.
The battery charge and
signal strength
indicators appear at
the top of the display.
Indicates the signal
strength of the network
at your current
location.
Indicates the battery
charge level.
Indicates that both
battery and signal
levels are at full
strength.
Indicates that both
battery and signal
levels are below full
strength.
Indicates that the
signal strength at your
current location is too
weak to make calls.
Call status indicators
While you are in a call some of the following icons
may appear beside the caller name or number on
the display.
The call is active.
The call is on hold.
The caller has disconnected the call.
Voice privacy encryption is active.
(Network service)
Voice privacy encryption is inactive.
(Network service)
The call is active.
The data call has disconnected.
Active line icons
Active line icons only appear if your SIM card has
two lines enabled. For more information contact
your service provider.
Line 1 is active.*
Line 2 is active.*
Active profile icons
STATUS ICONS
One or more of the following icons may appear on
the stand-by display below the battery charge and
signal strength indicators.
Some icons only appear if your SIM card has two
lines enabled. For more information contact your
service provider.
In call icon
The in call icon appears on the right of the display
when you are in a call.
You are currently in a call.
One of the following active profile icons appears
on the top-left of the display to indicate the
currently active profile.
General
Silent
Meeting
Outdoor
Pager
Headset - Only available after the Vertu
headset has been connected.
The current profile applies for a limited time .
6
Active function icons
Connectivity icons
Active function icons appear on the top of the
display and indicate the functions that are
currently enabled.
The keypad is locked.
No audible alerts will sound for incoming calls
or messages.
The speaker phone is active.
The microphone is muted.
The alarm clock is set.
The countdown timer is running.
The stopwatch is running.
Message icons
Message icons appear on the top-left of the display
and indicate that you have received a text,
multimedia or voicemail message.
You have received a text message.
(Network service)
You have received a voicemail message.
(Network service)
You have received a multimedia message.
An animated icon indicates that the
multimedia message is being transfered.
(Network service)
Call divert icons
A call divert icon appears if you have diverted all
voice calls to another number, such as your
voicemail number.
You have diverted all voice calls.
You have diverted all voice calls on line 1.*
You have diverted all voice calls on line 2.*
Connectivity icons appear on the top-left of the
display and indicate the functions that are currently
enabled.
The Bluetooth technology is enabled.
GPRS is activated and service is available.
A GPRS connection is established.
The GPRS connection is unavailable or is
suspended.
Text i np u t ic o ns
One or more of the following icons may appear
when you are keying in text, for example when
writing a text message or adding a directory entry.
You are currently using basic text input.
You are currently using predictive text input.
You are currently using sentence case.
You are currently using upper case.
You are currently using lower case.
You are currently using numeric input.
You are currently using special characters.
CONTACTS ICONS
Type icons indicate the type of number or text item
associated with a directory entry.
Where more than one type is associated with a
contact, the default number icon is underlined.
When there is an incoming call from a caller whose
number is stored in your directory, the icon
associated with the number type appears on the
display beside the caller’s name.
You have diverted all voice calls on both lines
1 and 2.*
General - The default number type.
When using the SIM memory, this is the only
icon shown beside directory entries.
Mobile
Home
7
Office
Fax
Where more than one type is associated with a
contact, the default number is highlighted in the
list.
Additional detail icons are used for the other
information attached to a contact.
E-mail address
Web address
Postal address
Note
PROGR ESS I NDIC ATOR
The following progress indicator may appear when
your Vertu phone is processing information or
waiting for a response from the network, for
example when sending a text message.
The progress indicator animates to show
that your Vertu phone is communicating
with the network. You should wait before
pressing any of the phone’s keys.
When keying in international numbers, press
key twice instead of keying in the
the
international access code. A plus (+) sign
appears on the display to represent the
international access code.
> Press the SEND key to
begin your call. It may
take several seconds to
establish your call.
> Hold your Vertu phone
in the normal speaking
position during your
conversation. Avoid
unnecessary contact
with the antenna as this
may degrade call
quality.
ANSWERING CALLS
When you receive an incoming call, by default, a
ringing tune is played and a call message is
displayed. If enabled, your Vertu phone
also vibrates.
> Press the SEND key to
answer an incoming
call.
MAKING CALLS
YO U R F I RS T C A L L
> Check the signal
strength indicator. If the
display indicates poor
signal, adjust your
physical location to be
clear of obstructions
that may block the
signal.
> From the stand-by
display, use the
NUMBER keys to key in
the number you want to
call.
ADJUSTING VOLUME
Use the VOLUME key (01)
on the right side of your
Vertu phone to obtain a
comfortable listening
level. The key has a
rocker action.
> Press the top of the key
01
to increase the volume.
> Press the bottom of the
key to decrease the
volume.
ENDING OR REJECTING CALLS
> Press the END key to
end a call or reject an
incoming call.
8
LAST NUMBER REDIAL
> From the stand-by
display, press the
SEND
key to access a list of
the most recently
dialled numbers.
> Use the SCROLL keys to
scroll to the desired
number.
> Press theSEND key to
call the selected
number.
IN CALL FUNCTIONS
While you are in a call, several functions are
available from the
Options submenu:
Hold or UnholdPut a call on hold or unholds
a held call. When you hold a
call you cannot hear the
person you are in a call with
and the person cannot hear
you.
Mute or UnmuteMute or unmute your Vertu
phone’s microphone. When
you mute a call you can hear
the other person you are in a
call with, but the person
cannot hear you.
Handset Return to normal use.
HeadsetTransfers the audio to a
compatible hands-free or a
headset connected to the
phone.
ContactsAccess the directory.
New callMake a new call while you
have a call in progress.
MenuAccess your Vertu phone’s
menus. For more information
refer to “Menu navigation” on
page 5.
Lock keypadLock the keypad to prevent
an accidental key press.
RecordRecord the call.
SwapSwitch between the active
call and the held call.
Tran sf e rConnect the active call
directly to the held call and
disconnect yourself from
both calls.
ConferenceJoin several calls together
into one conversation.
Private callHave a private conversation
with one participant in a
conference call.
End callDisconnect the active call
and make any held
call active.
End all callsDisconnect all calls and
return to stand-by.
LoudspeakerUse the phone in
speakerphone mode. Do not
hold the phone to your ear
when the loudspeaker is
active.
SPEAKER PHONE
The speaker phone uses the internal speaker in
your Vertu phone to allow you to have a hands-free
phone call or allow people around you to
participate in conversation.
To use the speaker phone while in a call:
> Press Loudsp. to
activate the speaker
phone. A confirmation
message appears.
You no longer need to hold
your Vertu phone in the
normal speaking position.
> Continue your
conversation.
To deactivate the speaker
phone:
> Press Normal. A
confirmation message
appears.
> Return your Vertu phone
to the normal speaking
position.
> Continue your
conversation.
The call options remain available when using
the speaker phone.
CONFERENCE CALLS
The conference call function is a Network Service
that can connect up to six calls, allowing each
person to participate in a single conversation.
9
To set up a conference call:
> Call the first participant.
> Press Options.
> Scroll to New call and
press
Select.
> Call the next participant.
> Press Options.
> Scroll to Conference
and press
Select. A
confirmation message
appears and the
conference call is
activated.
> Repeat the the process to
add another new
participant to the
conference call.
To have a private conversation with one of the
participants:
> Press Options.
> Scroll to Private call
and press
> Scroll to the desired
participant and press
Select.
OK.
A confirmation message
is displayed. The other
participants cannot hear
your conversation with
the selected person.
To end the private
conversation and return to
the conference call:
> Press Options.
> Scroll to Conference
and press
Select. A
confirmation message is
displayed.
To end the conference call and disconnect all
participants:
> Press the END key.
For more information on conference calling,
contact your service provider.
CALLING YOUR VOICE MAILBOX
Voicemail is a network service for receiving voice
messages that may be offered by your service
provider.
To use the VOICEMAIL key to listen to your voice
messages, the voice mailbox number must be
stored in your Vertu phone.
> Press and hold the 1
key. This is the
VOICEMAIL key.
> If you are prompted, key
in the voice mailbox
number and press
OK.
For more information on voicemail contact your
service provider.
EMERGENCY CALLS
IMPORTANT! Your Vertu phone, like any wireless
phone, operates using radio signals, wireless and
landline networks as well as user-programmed
functions. Because of this, connections in all
conditions cannot be guaranteed. Therefore, you
should never rely solely upon any wireless phone
for essential communications, for example medical
emergencies.
Emergency calls may not be possible on all
wireless phone networks or when certain network
services and/or phone features are in use. Check
with local service providers.
MAKING AN EMERGENCY CALL
> If the phone is not on, switch it on. Some networks
may require that a valid SIM card is properly
inserted in the phone.
> Press theEND key as many times as needed to
return to the stand-by display.
> Key in the emergency number for your present
location, for example 112, 911 or other official
emergency number. Emergency numbers vary by
location.
> Press the SEND key.
If certain features are in use, you may first need to
turn those features off before you can make an
emergency call. For more information consult your
local service provider.
When making an emergency call, remember to
give all the necessary information as accurately as
possible.
Remember that your phone may be the only means
of communication at the scene of an accident – do
not cut off the call until given permission to do so.
10
KEYPAD LOCK
UNLOCKING THE KEYPAD
You can lock the keypad on your Vertu phone to
prevent the keys being operated accidentally, for
example when it is in your pocket or bag.
LOCKING THE KEYPAD
> From the stand-by
display, press
followed by the
Menu
key
within two seconds. A
confirmation message is
displayed.
When the keypad is
locked, a key icon
appears below the signal
strength indicator.
When the keypad is locked, calls may still be
possible to the emergency number
programmed into your Vertu phone, for
example 112, 911 or other official emergency
number.
> Key in the emergency number.
> Press SEND.
The emergency number is displayed only after
you have keyed in its last digit
RECEIVING A CALL
Your Vertu phone keypad lock is automatically
suspended when you receive an incoming call.
> Press the SEND key to
answer a call when the
keypad is locked.
> During the call your
Vertu phone can be
operated as normal.
> Press the END key to
end a call or reject an
incoming call.
The keypad reverts to locked when you end the
call.
> Press Unlock followed
by the
key within two
seconds. A confirmation
message is displayed.
VERTU CONCIERGE
Vertu Concierge is an exclusive service for people
who believe that quality matters. Our aim is to bring
you only the very best, whether it be music, art,
travel or food.
Vertu Concierge provides you with a highly
personalised range of services:
> Lifestyle support
> Product assistance
> Travel assistance
When you connect to Vertu Concierge, you can
speak directly to a team of multilingual specialists,
available 24 hours a day, 7 days a week, to offer
personalised assistance.
CALLING VERTU CONCIERGE
The CONCIERGE key is
located on the left side of
your Vertu phone
as shown.
> From the standby
display, press and hold
the
CONCIERGE key for
approximately two
seconds, until
Concierge appears.
> Press Call or the SEND
key to call Vertu
Concierge.
> Press the END key
when you have finished
the call.
11
TEXT ENTRY
In addition to standard numeric entry, your Vertu
phone supports two methods for entring text and
numbers.
> Basic Text Input (Dictionary off) – This
method is used to enter text based on multipl
key presses to generating a corresponding
letter. For some features, such as entering a
contact name, this may be the only way to
enter text.
BASIC TEXT INPUT
To key in a character, press a NUMBER key once or
several times, depending on which character you
require. The table below lists the characters
available on each
appear when you press the
NUMBER key and the order they
NUMBER key multiple
times.
.,'?!"1-()@/:_
1
2abc2джеабвгз
> Predictive Text Input (Dictionary on) – This
method uses a dictionary to match the key
presses to an input word. In most cases this
will enable you to input words faster than the
basic input method and use fewer key
presses.
The current text input method icon is displayed
under the signal strength indicator.
You are currently using numeric input.
You are currently using basic text input.
You are currently using predictive text
input.
You are currently using sentence case.
You are currently using upper case.
You are currently using lower case.
You are currently using special
characters.
NUMERIC INPUT
Numeric input is the standard method used
whenever number entry is required, for example,
when dialing a phone number. Press the key with
the corresponding number to enter it. When using
a text input feature, such as sending a text
message, you can switch to numeric input to input
numbers using a single key press.
To use numeric input:
> Press and hold the the key until the icon is
displayed.
> Enter your numbers as required then press and
hold the the
key to return to your previous text
entry mode.
3def3ийклр
4ghi4ìíîï
5jkl5£
6mno6цштуфхс
7pqrs7ß$
8tuv8ùúûü
9wxyz9ýþ
You can input using lower case, upper case or
sentance case where the first letter of a sentance
is automatically capitalised. Press the
key to
change the input mode.
To use basic text input:
> Press the key until the icon is displayed
with the appropriate text input mode for case.
> Press a NUMBER key once to insert the first letter
on the key, twice for the second letter, etc. If you
pause briefly, the last letter in the display is
accepted and your phone awaits the next entry.
> Press Clear to erase the character before the
cursor. Hold Clear pressed to delete multiple
characters.
> Press the 0(ZERO) key once to insert a space
and accept a completed word.
> Press the 1 key to enter a period (.) or other
punction marks.
> Press the key to access special characters
such as dollar sign, euro symbol or pound sign.
Refer to “Special Character Input” on page 14.
12
Basic Text Input Example
To use predictive text input:
To write the word ‘Vertu’ using basic text input in a
text message:
> Press the key until the
icon is displayed.
> Press the 8 three times
for “V”.
> Press the 3 key twice
for “e”.
> Press the 7 key three
times for “r”.
> Press the 8 once for “t”.
> Wait for the cursor to
reappear then press the
8 key twice “u”.
Use the SCROLL keys to
move the cursor through
the text message.
Press Clear at any time to
erase the character before
the cursor.
PREDICTIVE TEXT INPUT
Predictive text reduces the number of key presses
required to key in a word. As you key in characters,
predictive text attempts to match the characters to
a word in the built-in dictionary.
Before you can use predictive text input, you must
select the language for predictive text.
> Press the key until the icon is displayed
with the appropriate text input mode for case.
> For each letter of the word that you want to spell,
press the corresponding
NUMBER key on your
keypad only once, even if the letter you want is not
the first letter on the key. The phone guesses the
word you are trying to spell.
> If the displayed word is not correct, press the
key to see other letter combinations/matches. To
move forward through the list of matches, press
the
key repeatedly. To return to the previous
word in the list, press
> Press the 1 key to insert a period or other
Prev..
punctuation into your text. The punctuation forms
part of the word.
> Press the 0 key to accept the word, enter a
space, and begin writing the next word.
> If question mark appears after a word and you can
enter no more letters, press
Spell to add the
word to the dictionary. Refer to “Adding a Word to
the Dictionary” on page 13.
> To insert a number in your text, press and hold the
corresponding
> Press and hold the key to access special
NUMBER key.
characters such as dollar sign, euro symbol or
pound sign. Refer to “Special Character Input”
on page 14.
Adding a Word to the Dictionary
> From the text input
display, press
> Scroll to Dictionary and
press
> Scroll to the desired
Options.
Select.
language or select
Dictionary off to
disable predictive text
input then press
Select.
A confirmation message
is displayed.
Predictive text is only available for languages
listed.
The selection of a writing language does not
affect the language used in the phone menus
and displays.
Once enabled, simply press the key to switch
between predictive text input (shown by the
icon) and basic text input (shown by the
icon) at
any time when keying in your text.
If a word is not recognised, a question mark
appears at the end of the text you have just keyed
in. An audible alert also sounds if your Vertu phone
is set up for audible alerts.
To add the word to the dictionary:
> Press Spell.
> Key in the desired word. The basic text input
input method is automatically used when adding
a new word to the dictionary.
> Press Save. The new word appears in your text.
The next time you use predictive text input, the new
word will be recognised.
New words are automatically added to the
dictionary if you delete the space between two
known words.
Depending on the language and the length of the
words, you may be able to add hundreds of words
to the dictionary. When the dictionary is full, the
most recent addition replaces the first.
13
Predictive Text Input Example
The example below describes how to key in
“Vertu”.
When keying in a word, the characters on the
display may not be part of the desired word.
As you continue keying in characters, the
word displayed becomes more accurate.
> Press the key until the predictive text
input icon is displayed.
> Press the 8 key for “V”.
> Press the 3 key for “e”.
> Press the 7 key for “r”.
> Press the 8 key for “t”.
> Press the 8 key for “u”.
Press Clear at any time to erase the
character before the cursor.
SPECIAL CHARACTER INPUT
Though most common special characters such as
punctuation sysmbols can be inserted by pressing
the 1 key, other special characters can be inserted
in your text at any time using the special characters
input.
To use special character input:
> Press the the key (or press and hold the key
if using predictive text) to access the special
characters list.
> Use the central NUMBER keys to highlight the
charater you want.
Press the 2 key to move the cursor up.
Press the 8 key to move the cursor down.
Press the 4 key to move the cursor left.
Press the 6 key to move the cursor right.
> Press the the key to swap between the pages
of symbols.
> Press Use or the 5 key to insert the symbol into
your text.
become ‘ghosted’ on the display when they are
supposed to be inactive or appear duller when they
are active.
The screen saver is automatically activated after a
delay since the last key was pressed. You can set
this delay to suit your preferences. This delay can
be set from 25 seconds to 1 hour. To exit the
screen saver, press either of the
SELECTION keys.
You cannot disable the screen saver function
of your Vertu phone.
When the screen saver is activated, the current
display contents are hidden and the screen saver
display is shown. If a key is pressed while the
screen saver is active, the display contents are
automatically restored and no information is lost.
The vertical position of the screen saver in the
display is shifted every minute to ensure that the
screen saver itself does not remain static.
In addition to a key press, some events may trigger
the suspension of the screen saver. For example, if
you connect the charger, the screen saver is
suspended to display the charging confirmation
message. After the event, the screen saver waits
for the delay time and becomes active again.
To change the screen saver delay:
> From the stand-by display, press Menu.
> Scroll to Settings and press Select.
> Scroll to Display settings and press Select.
> Scroll to Screen saver and press Select.
> Scroll to one of the time-out options, or highlight
Other to enter your own time-out value, then
press
Select.
> Enter the delay time in minutes and seconds. Use
the scroll keys to toggle between minutes and
seconds. The minimum delay is 25 seconds and
the maximum is 60 minutes.
> Press OK. A confirmation message is displayed.
SCREEN SAVER
The screen saver is designed to maintain the
quality of your Vertu phone's display throughout its
lifetime. It ensures that the contents of your display
are regularly updated and avoids leaving any pixels
(such as those that form the charge or signal
strength icons) in a constantly active state. If pixels
are held contantly active for a long time, they can
14
THE SCREEN SAVER DISPLAY
01
02
03
05
> 01Clock – shows the current time.
04
For this component to display
properly, the correct local time
must be set.
> 02Signal strength gauge – shows
the signal strength at your current
location. The coloured fill level
shows the percentage of
maximum signal. A solid blue fill
indicates a strong signal is being
received. A red icon with no fill
level indicates that no signal is
being received.
> 03Moon phase cycle – shows an
approximation to the current
moon phase. A solid white
display represents a full moon
and an empty display indicates a
new moon (no moon). For this
component to display properly,
the correct date must be set.
> 04Battery charge gauge – shows
the remaining charge in your
battery. The coloured fill level
shows the percentage of
maximum charge. A solid blue fill
indicates that the battery is fully
charged. A red icon and fill level
indicates that the battery charge
level is below 20% of maximum.
> 05Alert bar – shows if a message
has been received or a call
missed. The alert bar changes
from inactive (grey/clear) to
active (red) if an event has
occurred since the last key press.
15
02 SECURITY
The security features on your Vertu phone help
prevent unauthorised use of your phone and SIM
card.
SECURITY FEATURES
You can activate and change some security
features yourself – these are “User codes”. A user
code is a pre-defined number you have to key in at
specified times, for example after switching on your
Vertu phone.
Other security features require the assistance of
your service provider to be activated – these are
“Network services”. Network service security
features allow you to restrict certain actions that
you have specified, for example international calls.
We recommend you activate both the security
code and PIN code to help prevent the
following:
> Unauthorised use of your Vertu phone
when your SIM card is inserted.
> Unauthorised use of your Vertu phone if a
different SIM card is inserted.
> Unauthorised use of your SIM card in
another phone.
PIN CODE REQUEST
The PIN (Personal Identification Number) code is a
user code that helps protect your SIM card against
unauthorised use. When the PIN code function is
active, you need to key in the PIN code each time
you switch on your Vertu phone. The PIN code is
supplied with your SIM card or is available from
your service provider. If you used your SIM card in
another phone previously, the code will be the
same.
The default setting for the PIN code function is
defined by your service provider. Some service
providers do not allow you to disable the PIN code
request.
The SIM card becomes blocked if you key in
an incorrect PIN code three times in
succession.
Key in the PUK code if you have blocked your
SIM card.
PUK codes cannot be changed. If you key in
an incorrect PUK code 10 times in succession
your SIM card becomes permanently blocked.
To obtain a PUK code contact your service
provider.
To change the PIN code request setting:
> From the stand-by display, press Menu.
> Scroll to Settings and press Select.
> Scroll to Security settingsand press Select.
> PIN code request is shown, press Select to
change the setting.
> Key in your PIN code and press OK.
> Scroll to On to enable the PIN code request or
Off to disable it, then press Select. A
confirmation message is displayed.
Refer to “Access Codes” on page 18 for more
information about changing your PIN code.
16
CALL BARRING
FIXED DIALLING
Call barring is a network service that allows you to
restrict the incoming and outgoing calls that you
make and receive. Contact your service provider
for more information about using this function.
When outgoing calls are barred, calls may be
possible to the emergency number programmed
into your Vertu phone, for example 112, 911 or
other official emergency number.
You need to key in the barring password to set
up the call barring service. To obtain the barring
password, contact your service provider.
To enable or disable call barring:
> From the stand-by display, press Menu.
> Scroll to Settings and press Select.
> Scroll to Security settingsand press Select.
> Scroll to Call barring service and press
Select.
> Scroll to one of the following six options then
press
Select:
Outgoing calls to bar all outgoing calls.
International calls to bar all international
calls.
Int. calls except to home country to bar
all international calls with the exception of calls
made to your home country (defined by your
service provider) when abroad.
Incoming calls to bar all incoming calls.
Incoming calls when abroad to bar all
incoming calls when you are abroad.
Cancel all barrings to cancel all call bars.
Simply enter your barring password when
prompted and press
> Scroll to Activate to enable the bar, Cancel to
disable it, or
Check status to view the status of
the current bar, then press
> If you are enabling or disabling a bar, you must
OK.
Select.
enter your barring password when prompted then
press
OK. A confirmation message is displayed.
Refer to “Access Codes” on page 18 for more
information about changing your barring password.
Fixed dialling is a network service that allows you to
restrict outgoing calls to only the numbers you
specify in a fixed dialing list. Contact your service
provider for more information about using this
function.
When fixed dialing is enabled, calls may be
possible to the emergency number programmed
into your Vertu phone, for example 112, 911 or
other official emergency number.
You will need to key in the PIN2 code to save
and edit numbers in the fixed dialling list or to
call numbers not in the list. The PIN2 code is
supplied with some SIM cards. For more
information contact your service provider.
To enable or disable fixed dialling:
> From the stand-by display, press Menu.
> Scroll to Settings and press Select.
> Scroll to Security settingsand press Select.
> Scroll to Fixed dialling and press Select.
> Scroll to On to restrict calls to the fixed dialing list,
Off to disable fixed dialing, or Number list to
view the numbers in your fixed dialing list, then
press
Select.
If you are using fixed dialing for the first time, it
is recommended that your select
Number list
to add numbers to your list before enabling fixed
dialing. You will receive two warning messages.
> When prompted, enter your PIN2 code and press
OK.
> Either enter your number manually then press OK,
or press
contacts list and then press
Search to select a name from your
Select.
If you entered a number manually, enter a name
for the number and press
> A confirmation message is displayed and you are
OK.
returned to the fixed dialling list. Add addtional
numbers to your list in the same way. Press
Back
when you have completed your list.
> Scroll to On to enable fixed dialing.
When fixed dialing is on, GPRS connections
are not possible except while sending text
messages over a GPRS connection. In this
case, the recipient’s phone number and the
message center number must be included in
the fixed dialing list.
You cannot access SIM memory manually
(view or copy numbers on the SIM card) while
fixed dialing is active.
17
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