Verizon USB720 User Manual

BROADBANDACCESS REV A / NATIONALACCESS™

USB720 MODEM

HARDWARE USER MANUAL

Contents

Welcome....................................................................................................................................1

Wireless communications .................................................................................................................................... 1

Safety hazards ..................................................................................................................................................... 1

Limitation of liability.............................................................................................................................................. 2

Copyright.............................................................................................................................................................. 2

Patents and licenses............................................................................................................................................ 2

USB720 Modem Hardware: Overview .....................................................................................3

Customer Service ................................................................................................................................................ 3

USB720 Modem System Requirements..............................................................................................................3

Your Verizon Wireless USB720 Modem.............................................................................................................. 4

Key Features........................................................................................................................................................ 5

Care of Your USB720 Modem ............................................................................................................................. 5

The USB720 Modem Package ............................................................................................................................5

Supported Services..............................................................................................................................................5

Installation and Configuration.................................................................................................6

Basics ..................................................................................................................................................................6

Inserting and Removing the USB720 Modem .....................................................................................................7

Using the USB Modem Extension Cable.............................................................................................................8

Using the External Antenna Connector ...............................................................................................................9

Technical Support ..................................................................................................................10

Data Technical Support ..................................................................................................................................... 10

Troubleshooting .....................................................................................................................11

USB720 Modem.................................................................................................................................................11

Product Specification.............................................................................................................12

Regulatory Notices.................................................................................................................13

Federal Communications Commission Notice (FCC -- United States).............................................................. 13

RF Exposure/Specific Absorption Rate (SAR) Information ...............................................................................13

Limited Warranty and Liability ..............................................................................................15

Glossary ..................................................................................................................................16

Trademarks and Service Marks.............................................................................................18

Welcome

Congratulations on purchasing the Verizon Wireless USB720 Modem for BroadbandAccess Rev A and
NationalAccess service!

Before installing the USB720 Modem VZAccess Manager software and drivers, review this manual which outlines the
features of the USB720 Modem hardware.

Important: Do not plug the USB720 Modem into the Type A USB port until you have installed VZAccess
Manager and have activated BroadbandAccess- Rev A and NationalAccess service for your USB720 Modem.
(See the VZAccess Manager User Guide for detailed instructions on installation and software features, located on
the Installation CD.)

This dual-band USB Modem operates over the high-speed BroadbandAccess Rev A and NationalAccess networks
in the 800/1900 bands enabling you to connect at high speeds to the Internet, your corporate Intranet, and your
email while you're away from the office.

Wireless communications

Important Notice

Due to the transmission and reception properties of wireless communications, data can occasionally be lost or
delayed. This can be due to the variation in radio signal strength that results from changes in the characteristics of
the radio transmission path. Although data loss is rare, the environment where you operate the modem may
adversely affect communications.

Variations in radio signal strength are referred to as fading. Fading is caused by several different factors including
signal reflection, the ionosphere, and interference from other radio channels.

Verizon Wireless or its partners will not be held responsible for damages of any kind resulting from the delays or
errors in data transmitted or received with the USB720 Modem, or failure of the USB720 Modem to transmit or
receive such data.

Safety hazards

Do not operate the USB720 Modem in an environment that may be susceptible to radio interference resulting in
danger specifically;

Areas where prohibited by the law

o Follow any special rules and regulations and obey all signs and notices. Always turn off the host device

and remove the modem from the USB port when instructed to do so, or when you suspect that it may
cause interference or danger.

Where explosive atmospheres may be present

o Do not operate your modem in any area where a potentially explosive atmosphere may exist. Sparks in

such areas could cause an explosion or fire resulting in bodily injury or even death. Be aware and
comply with all signs and instructions.

o Users are advised not to operate the modem while at a refueling point or service station. Users are

reminded to observe restrictions on the use of radio equipment in fuel depots (fuel storage and
distribution areas), chemical plants or where blasting operations are in progress.

o Areas with a potentially explosive atmosphere are often but not always clearly marked. Potential

locations can include gas stations, below deck on boats, chemical transfer or storage facilities, vehicles
using liquefied petroleum gas (such as propane or butane), areas where the air contains chemicals or
particles, such as grain, dust or metal powders, and any other area where you would normally be
advised to turn off your vehicle engine.

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Near Medical and life support equipment

o Do not operate your modem in any area where medical equipment, life support equipment, or near any

equipment that may be susceptible to any form of radio interference. In such areas, the host
communications device must be turned off. The modem may transmit signals that could interfere with
this equipment.

On an aircraft, either on the ground or airborne

o In addition to FAA requirements, many airline regulations state that you must suspend wireless

operations before boarding an airplane. Please ensure that the host device is turned off and your modem
is removed from the USB port prior to boarding aircraft in order to comply with these regulations. The
modem can transmit signals that could interfere with various onboard systems and controls.

While operating a vehicle

o The driver or operator of any vehicle should not operate a wireless data device while in control of a

vehicle. Doing so will detract from the driver or operator's control and operation of that vehicle. In some
countries, operating such communications devices while in control of a vehicle is an offence.

Limitation of liability

The information contained in this document is subject to change without notice and should not be construed as a
commitment by Verizon Wireless Inc.

Copyright

©2007 Verizon Wireless, Inc.

Patents and licenses

Licensed by QUALCOMM Incorporated under one or more of the following Patents:

4,901,307 5,490,165 5,056,109 5,504,773 5,101,501
5,506,865 5,109,390 5,511,073 5,228,054 5,535,239
5,267,261 5,544,196 5,267,262 5,568,483 5,337,338
5,600,754 5,414,796 5,657,420 5,416,797 5,659,569
5,710,784 5,778,338

Software Drivers License

Proprietary Rights Provisions:

The software drivers provided with this product are copyrighted by Verizon Wireless and/or Verizon Wireless’
suppliers. And although copyrighted, the software drivers are unpublished and embody valuable trade secrets
proprietary to Verizon Wireless and/or Verizon Wireless’ suppliers. The disassembly, decompilation, and/or Reverse
Engineering of the software drivers for any purpose is strictly prohibited by international law. The copying of the
software drivers, except for a reasonable number of back-up copies is strictly prohibited by international law. It is
forbidden by international law to provide access to the software drivers to any person for any purpose other than
processing the internal data for the intended use of the software drivers.

U.S. Government Restricted Rights Clause:

The software drivers are classified as "Commercial Computing device Software" and the U.S. Government is
acquiring only "Restricted Rights" in the software drivers and their Documentation.

U.S. Government Export Administration Act Compliance Clause:

It is forbidden by US law to export, license or otherwise transfer the software drivers or Derivative Works to any
country where such transfer is prohibited by the United States Export Administration Act, or any successor
legislation, or in violation of the laws of any other country.

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USB720 Modem Hardware: Overview

The USB720 Modem is designed for high speed wireless Internet access, leveraging the Verizon Wireless
BroadbandAccess – Rev A and NationalAccess network. This is a USB device and works with computing devices
equipped with Type A USB ports, including notebooks, desktops, tablet PCs, and personal digital assistants.

The USB720 Modem requires an activated account with Verizon Wireless in order to function. The modem can be
activated three ways:

• in a Verizon Wireless store

• by contacting Verizon Wireless Telesales

• self-activated through the Verizon Wireless activation website.

Important: Prior to using the USB720 Modem:

• Install VZAccess Manager as provided with your VZAccess Manager Installation CD (refer to the

comprehensive VZAccess Manager User Guide for instruction, located on the VZAccess Manager
Installation CD).

Customer Service

For Customer Service while in the U.S. or Canada, dial 1-800-922-0204.

USB720 Modem System Requirements

To install and use the USB720 Modem, your host computer must meet these requirements:

Operating System

Windows

Mac

® 2000 , XP (SP2 or higher), Vista

NOTE: Windows XP SP1, Windows 2000 SP3 and
SP4 require specific OS patches. For details please
go to www.vzam.net

- OR -

® OS X 10.3.9 or higher

.

Software Internet browser software (i.e. Internet Explorer, Netscape,

Modem Software VZAccess Manager Included on the VZAccess Manager

CPU 166 MHz or higher

Interface Type A USB port (at least one, two if using the USB

Disk Drive CD-ROM

Memory (RAM) 32 MB

Hard Disk Space 14 MB

USB720 Modem USER GUIDE

Safari, Firefox, AOL)

Installation CD

extension cable)

3

Your Verizon Wireless USB720 Modem

The USB720 Modem has been developed for mobile computing and supports the Universal Serial Bus (USB)
interface. Almost every notebook, desktop, and handheld computing device has a Type A USB port which opens
up the option for you to easily move your Verizon Wireless USB720 Modem from platform to platform (for example,
from your personal digital assistant to your notebook) and even use on different operating systems,(for example
from Windows to Mac).

Note: VZAccess Manager software is required to be installed on each device to support the modem.

Service Status

Indicator

USB Connector

Flip-up Antenna

External Antenna

Connector

USB Connector: Connects to your computing device via the Type A USB port

Flip-up Antenna: The advanced dual band diversity antenna system design incorporates a flip-up antenna,

maximizing data speed performance and allowing for stronger network signal reception.

External Antenna Connector: Connect an optional external antenna to the USB720 Modem for improved
performance in fringe areas.

Protective Cap: Protects USB Connector from debris/damage when not in use.

Simple Service Status Indicator: Visual LED indicator that shows you service and data modes

Protective Cap

LED not lit No Power to Modem

LED GREEN Modem is powered but not

LED GREEN – slow blinking Modem searching for a CDMA

LED GREEN – intermittent

blinking

USB720 Modem USER GUIDE

transmitting or receiving

network

Modem transmitting/receiving data;

blinking rate proportional to data
speed

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