Verizon TCL-790S User Manual

For more information on how to use the phone, please go to https://www.
tcl.com/us and download the complete user manual.

User guide.

Note:
This is a user manual for TCL- 790S.

Table of Contents

Safety and use ..............................................................5

Radio waves .................................................................13

Licenses........................................................................19

General information ................................................. 23

1 Your mobile .........................................................26

1.1 Keys and connectors .....................................26

1.2 Setting up your phone ...................................29

1.3 Home screen ......................................................33

2 Text input ............................................................. 45

2.1 Using the on screen keyboard ...................45

2.2 Text editing ..........................................................47

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Call, Call log and Contacts

3.1 Call ..........................................................................48

3.2 Call log ................................................................... 54

3.3 Contacts ............................................................... 55

4 Messaging ........................................................... 62

4.1 Write a new message ....................................62

................................ 48

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4.2 Manage messages ..........................................63

5 Calendar and Clock .......................................... 65

5.1 Calendar ...............................................................65

5.2 Clock ...................................................................... 67

6 Getting connected ............................................ 70

6.1 Connecting to the internet .......................... 70

6.2 Connecting to a Bluetooth device .......... 72

6.3 Connecting to a computer via USB ........74

6.4 Sharing a mobile data connection ........... 75

6.5 Connecting to virtual private networks . 76

7 Multimedia applications .................................. 78

7.1 Camera .................................................................. 78

7.2 Viewing Photos or Videos ............................ 83

8 Others ................................................................... 85

8.1 Other applications ..........................................85

9 Google applications .......................................... 86

9.1 Chrome .................................................................86

9.2 Gmail ......................................................................86

9.3 Maps ....................................................................... 87

9.4 YouTube ................................................................ 87

9.5 Drive .......................................................................87

9.6 Play Store ............................................................88

9.7 YouTube Music ..................................................88

9.8 Play Movies & TV .............................................89

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9.9 Duo ..........................................................................89

10 Settings ................................................................90

10.1 Network & internet ..........................................90

10.2 Bluetooth & device connection .................92

10.3 Display ...................................................................94

10.4 NXTVISION .........................................................95

10.5 Home screen & wallpapers .........................96

10.6 Sound .....................................................................97

10.7 Advanced features ..........................................98

10.8 Smart Manager ................................................. 98

10.9 Security ................................................................99

10.10 Location ............................................................. 100

10.11 Privacy ............................................................... 100

10.12 Apps .................................................................... 100

10.13 Storage ................................................................101

10.14 Account ................................................................101

10.15 Digital Wellbeing & parental controls ....101

10.16 Google .................................................................102

10.17 Accessibility ......................................................102

10.18 System updates ..............................................102

10.19 System ................................................................102

11 Making the most of your phone ................... 105

11.1 FOTA Upgrade ................................................. 105

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12 Accessories ......................................................106

13 1 YEAR LIMITED WARRANTY ...................... 107

14 Troubleshooting ..............................................108

15 Specifications ................................................... 117

This product meets applicable na­tional SAR limits of 1.6 W/kg. The
specific maximum SAR values can
be found in the Radio waves sec­tion.

www.sar-tick.com

When carrying the product or using
it while worn on your body, either
use an approved accessory such
as a holster or otherwise maintain a
distance of 15 mm from the body to
ensure compliance with RF expo­sure requirements. Note that the
product may be transmitting even if
you are not making a phone call.

PROTECT YOUR HEARING

To prevent possible hearing damage,
do not listen at high volume levels
for long periods. Exercise caution
when holding your phone near your
ear while the loudspeaker is in use.

4

This phone has been tested and rated for use with
hearing aids for some of the wireless technologies
that it uses. However, there may be some newer
wireless technologies used in this phone that have
not been tested yet for use with hearing aids. It is
important to try the dierent features of this phone
thoroughly and in dierent locations, using your
hearing aid or cochlear implant, to determine if
you hear any interfering noise. Consult your ser­vice provider or the manufacturer of this phone for
information on hearing aid compatibility. If you have
questions about return or exchange policies, con­sult your service provider or phone retailer.

Safety and use ..........................

We recommend that you read this chapter carefully
before using your phone. The manufacturer dis­claims any liability for damage, which may result as
a consequence of improper use or use contrary to
the instructions contained herein.

5

TRAFFIC SAFETY

Given that studies show that using a phone while
driving a vehicle constitutes a real risk, even when
the hands-free kit is used (car kit, headset...), driv­ers are requested to refrain from using their phone
when the vehicle is not parked. Check the laws and
regulations on the use of wireless phones and their
accessories in the areas where you drive. Always
obey them. The use of these devices may be pro­hibited or restricted in certain areas.

CONDITIONS OF USE

• You are advised to switch o the phone from time
to time to optimize its performance.

• Remember to abide by local authority rules of
mobile phone use on aircrafts.

• This phone is a unibody device, where the back
cover and battery are not removable. Disassem­bly of the phone will void your warranty. Disas­sembling the phone can cause bodily injury if the
battery is punctured.

• Always handle your phone with care and keep it in a
clean and dust-free place.

• Do not allow your phone to be exposed to ad­verse weather or environmental conditions, such
as moisture, humidity, rain, infiltration of liquids,

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dust, sea air, etc. The manufacturer’s recom­mended operating temperature range is 0C (32°F)
to +40°C (104°F). At over 40°C (104°F), the leg­ibility of the phone’s display may be temporarily
impaired.

• Do not open, dismantle, or attempt to repair your
phone yourself.

• Do not drop, throw, or bend your phone.

• Use only batteries, battery chargers, and acces-

sories which are recommended by TCL Commu­nication Ltd. and its aliates and are compatible
with your phone model. TCL Communication Ltd.
and its aliates disclaim any liability for damage
caused by the use of other chargers or batteries.

• Your phone should not be disposed of in munic­ipal waste. Please check local regulations for
disposal of or search for a recycling solution in
your area: https://search.earth911.com/.

• Remember to make backup copies or keep a writ­ten record of all important information stored on
your phone.

• Some people may suer epileptic seizures or
blackouts when exposed to flashing lights, or
when playing video games. These seizures or
blackouts may occur even if a person never had
a previous seizure or blackout. If you have experi­enced seizures or blackouts, or if you have a family

7

history of such occurrences, please consult your
doctor before playing video games on your phone
or enabling a flashing-lights feature on your phone.

• Parents should monitor their children’s use of
video games or other features that incorporate
flashing lights on the phones. All persons should
discontinue use and consult a doctor if any of
the following symptoms occur: convulsion, eye or
muscle twitching, loss of awareness, orientation,
or movements.

8

PRIVACY

Please note that you must respect the laws and
regulations in force in your jurisdiction or other juris­diction(s) where you will use your phone regarding
taking photographs and recording sounds with your
phone. Pursuant to such laws and regulations, it
may be strictly forbidden to take photographs and/
or to record the voices of other people or any of
their personal attributes, and reproduce or distrib­ute them, as this may be considered to be an inva­sion of privacy. It is the user’s sole responsibility to
ensure that prior authorization has been obtained, if
necessary, in order to record private or confidential
conversations or take a photograph of another per­son; the manufacturer, the seller or vendor of your
phone (including the carrier) disclaim any liability
which may result from improper use of the phone.

BATTERY

Observe the following precautions:

• Do not attempt to open the back cover.

• Do not attempt to eject, replace, or open the bat-

tery.

• Do not puncture the back cover of your phone.

• Do not burn or dispose of your phone in house-

hold rubbish or store it at temperature above

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60°C (140°F).

Phone and battery as a unibody device must be
disposed of in accordance with locally applicable
environmental regulations.

This symbol on your phone, the battery, and
the accessories means that these products
must be taken to collection points at the end
of their life:

- Municipal waste disposal centers with spe­cific bins for these types of equipment;

- Collection bins at points of sale.

They will then be recycled, preventing substances
being disposed of in the environment, so that their
components can be reused.

In European Union countries:

These collection points are accessible free of
charge.

All products with this sign must be brought to these
collection points.

In non-European Union jurisdictions:

Items of equipment with this symbol are not to
be thrown into ordinary bins if your jurisdiction or
your region has suitable recycling and collection
facilities. Instead they are to be taken to collection
points for them to be recycled.

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Battery Recycling

TCL partners with Call2Recycle® to oer a safe and
convenient battery recycling program. For more in­formation on our Battery Recycling Program, please
visit the USA at https://www.tclusa.com/mobile/
accessibility-compliance/tcl-mobile-battery-recy­cling-program/.

In the United States you may learn more about
CTIA’s Recycling Program at http://www.gowireless­gogreen.org/

CAUTION: RISK OF EXPLOSION IF BATTERY IS
REPLACED BY AN INCORRECT TYPE. DISPOSE
OF USED BATTERIES ACCORDING TO THE IN­STRUCTIONS.

11

CHARGERS:

Home A.C./ Travel chargers will operate within the
temperature range of: 0°C (32°F) to 40°C (104°F).

The chargers designed for your phone meet the
standard for safety of information technology
equipment and oce equipment use. Due to dier­ent applicable electrical specifications, a charger
you purchased in one jurisdiction may not work in
another jurisdiction. They should be used for this
purpose only.

Characteristics of power supply (depending on the
country):

Travel charger: 9V2A QC3.0
Input: 100-240V, 50/60Hz, 500mA
Output: 5V,3A/9V,2A/12V,1.5A
Battery: 4500 mAh

12

Radio waves ...............................

THIS PHONE MEETS THE GOVERNMENT’S RE­QUIREMENTS FOR EXPOSURE TO RADIO WAVES.

Your phone is a radio transmitter and receiver. It is
designed and manufactured not to exceed the emis­sion limits for exposure to radio-frequency (RF) en­ergy. These limits are part of comprehensive guide­lines and establish permitted levels of RF energy for
the general population. The guidelines are based on
standards that were developed by independent sci­entific organizations through periodic and thorough
evaluation of scientific studies. These guidelines
include a substantial safety margin designed to en­sure the safety of all persons, regardless of age and
health.

The exposure standard for phones employs a unit
of measurement known as the Specific Absorption
Rate, or SAR. The SAR limit set by public authorities
such as the Federal Communications Commission
of the US Government (FCC), or by Innovation, Sci­ence and Economic Development Canada (ISEDC),
is 1.6 W/kg averaged over 1 gram of body tissue.
Tests for SAR are conducted using standard op­erating positions with the phone transmitting at its
highest certified power level in all tested frequency
bands.

13

This device is complied with SAR for general
population / uncontrolled exposure limits in ANSI/
IEEE C95.1-1992 and had been tested in accordance
with the measurement methods and procedures
specified in IEEE1528.

The FCC has granted an Equipment Authorization
for this model phone with all reported SAR levels
evaluated as in compliance with the FCC RF ex­posure guidelines. SAR information on this model
phone is on file with the FCC and can be found
under the Display Grant section of www.fcc.gov/oet/
ea/fccid after searching on FCC ID:2ACCJN042

Although the SAR is determined at the highest certi­fied power level, the actual SAR level of the phone
while operating can be well below the maximum
value. This is because the phone is designed to
operate at multiple power levels so as to use only
the power required to reach the network. In general,
the closer you are to a wireless base station anten­na, the lower the power output of the phone. Before
a phone model is available for sale to the public,
compliance with national regulations and standards
must be shown.

The highest SAR value for this model phone when
tested is 1.0 W/Kg for use at the ear and 1.0 W/Kg
for use close to the body.

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While there may be dierences between the SAR
levels of various phones and at various positions,
they all meet the government requirement for RF
exposure.

For body-worn operation, the phone meets FCC RF
exposure guidelines provided that it is used with a
non-metallic accessory with the handset at least 15 mm
from the body.

Use of other accessories may not ensure compli­ance with FCC RF exposure guidelines.

Additional information on SAR can be found on the
Cellular Telecommunications & Internet Association
(CTIA) Web site: http://www.ctia.org/

The World Health Organization (WHO) considers
that present scientific information does not indi­cate the need for any special precautions for use
of phones. If individuals are concerned, they may
choose to limit their own or their children’s RF expo­sure by limiting the length of calls, or using “hands­free” devices to keep phones away from the head
and body. Additional WHO information about elec­tromagnetic fields and public health are available on
the following website: http://www.who.int/peh-emf.

Note: This equipment has been tested and found
to comply with the limits for a Class B digital device
pursuant to part 15 of the FCC Rules. These lim­its are designed to provide reasonable protection

15

against harmful interference in a residential instal­lation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may
cause harmful interference to radio communica­tions. However, there is no guarantee that interfer­ence to radio or television reception, which can be
determined by turning the equipment o and on, the
user is encouraged to try to correct the interference
by one or more of the following measures:

• Reorient or relocate the receiving antenna;

• Increase the separation between the equipment

and receiver;

• Connect the equipment into an outlet on a circuit
dierent from that to which the receiver is con­nected;

• Consult the dealer or an experienced radio/ TV
technician for help.

Changes or modifications not expressly approved
by the party responsible for compliance could void
the user’s authority to operate the equipment.

For the receiver devices associated with the opera­tion of a licensed radio service, they bear the follow­ing statement:

This phone complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:

16

• This device may not cause harmful interference;

• This device must accept any interference re-

ceived, including interference that may cause
undesired operation.

Your phone is equipped with a built-in antenna. For
optimal operation, you should avoid touching it or
degrading it.

As mobile devices oer a range of functions, they
can be used in positions other than against your ear.
In such circumstances the device will be compliant
with the guidelines when used with a headset or usb
data cable.

If you are using another accessory ensure that
whatever product is used is free of any metal and
that it positions the phone at least 15 mm away from
the body.

Please note by using the device some of your
personal data may be shared with the main device.
It is under your own responsibility to protect your
own personal data, not to share with it with any
unauthorized devices or third party devices con­nected to yours. For products with Wi-Fi features,
only connect to trusted Wi-Fi networks. Also when
using your product as a hotspot (where available),
use network security. These precautions will help
prevent unauthorized access to your device. Your
product can store personal information in various

17

locations including a SIM card, memory card, and
built-in memory. Be sure to remove or clear all per­sonal information before you recycle, return, or give
away your product. Choose your apps and updates
carefully, and install from trusted sources only.
Some apps can impact your product’s performance
and/or have access to private information including
account details, call data, location details and net­work resources.

Note that any data shared with TCL Communica­tion Ltd. is stored in accordance with applicable
data protection legislation. For these purposes TCL
Communication Ltd. implements and maintains
appropriate technical and organizational measures
to protect all personal data, for example against
unauthorized or unlawful processing and accidental
loss or destruction of or damage to such personal
data whereby the measures shall provide a level of
security that is appropriate having regard to

• The technical possibilities available;

• The costs for implementing the measures;

• The risks involved with the processing of the per-

sonal data, and;

• The sensitivity of the personal data processed.

You can access, review, and edit your personal
information at any time by logging into your user ac­count, visiting your user profile or by contacting us

18

directly. Should you require us to edit or delete your
personal data, we may ask you to provide us with
evidence of your identity before we can act on your
request.

Licenses .....................................

microSD Logo is a trademark.

The Bluetooth word mark and logos are
owned by the Bluetooth SIG, Inc. and any
use of such marks by TCL Communica­tion Technology Holdings Limited. and its
aliates is under licence. Other trade­marks and trade names are those of their
respective owners.

T790S Bluetooth Declaration ID D050487

The Wi-Fi Logo is a certification mark of
the Wi-Fi Alliance.

Google, the Google logo, Android, the
Android logo, Google SearchTM, Google
MapsTM, GmailTM, YouTube, Google Play
Store, and Hangouts
Google Inc.

TM

are trademarks of

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The Android robot is reproduced or modified from
work created and shared by Google and used ac­cording to terms described in the Creative Com­mons 3.0 Attribution License (the text will show
when you touch Google legal in Settings > System
> About phone > Legal information).

You have purchased a product which uses the open
source (http://opensource.org/) programs mtd,
msdosfs, netfilter/iptables and initrd in object code
and other open source programs licensed under the
GNU General Public Licence and Apache Licence.

You may download the source codes from https://
sourceforge.net/projects/tcl-mobile/files/. The pro­vision of the source code is free of charge from the
internet.

US Information Concerning the Federal Commu­nications Commission (“FCC”) Requirements for
Hearing Aid Compatibility with Wireless Devices

When wireless devices are used near hearing de­vices (such as hearing aids and cochlear implants),
users may detect a buzzing, humming, or whining
noise. Some hearing devices are more immune than
others to this interference, and wireless devices
also vary in the amount of interference that they
generate.

20

The wireless telephone industry has developed
ratings to assist hearing device users in finding
wireless devices that may be compatible with their
hearing devices. Not all wireless devices have been
rated. Wireless devices that are rated will have the
rating displayed on the box together with other rele­vant approval markings.

The ratings are not guarantees. Results will vary
depending on the user’s hearing device and hearing
loss. If your hearing device is vulnerable to interfer­ence, you may not be able to use a rated wireless
device successfully. Consulting with your hearing
health professional and testing the wireless device
with your hearing device is the best way to evaluate
it for your personal needs.

This smartphone has been tested and rated for use
with hearing aids for some of the wireless technolo­gies that the smartphone uses. However, other wire­less technologies may be used in this smartphone
that have not been tested for use with hearing
aids. It is important to try the dierent features of
your smartphone thoroughly and in dierent loca­tions to determine if you hear any interfering noise
when using this smartphone with your hearing aid
or cochlear implant. Consult your wireless service
provider about its return and exchange policies, and
for information about hearing aid compatibility.

21

Hearing aid compatibility rating for this smartphone:
M4/T4.

How the ratings work

M-Ratings: Wireless devices rated M3 or M4 meet
FCC requirements and are likely to generate less
interference to hearing devices than wireless devic­es that are not labeled. M4 is the better or higher of
the two ratings.

T-Ratings: Wireless devices rated T3 or T4 meet
FCC requirements and are likely to be more usable
with a hearing device’s telecoil (“T Switch” or “Tele­phone Switch”) than unrated wireless devices. T4
is the better or higher of the two ratings. (Note that
not all hearing devices have telecoils in them.)

Hearing devices may also be measured for immuni­ty to this type of interference. Your hearing device
manufacturer or hearing health professional may
help you find results for your hearing device. The
more immune your hearing aid is, the less likely you
are to experience interference noise from wireless
devices.

For more information about the actions that the
FCC has taken with regard to hearing aid compati­bility with wireless devices and other steps that the
FCC has taken to ensure that individuals with disa­bilities have access to telecommunications services,
visit www.fcc.gov/cgb/dro.

FCC ID: 2ACCJN042

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General information ................

• Internet address: tclusa.com

• Manufacturer: TCL Communication Ltd.

• Address: 5/F, Building 22E, 22 Science Park East

Avenue, Hong Kong Science Park, Shatin, NT,
Hong Kong

• Electronic labeling path: Touch Settings > Sys-
tem > Regulatory & safety or press *#07# to find

more information about labeling
ID.

On our website, you will find our FAQ (Frequently
Asked Questions) section. You can also contact us
by email to ask any questions you may have.

Your phone is a transceiver that operates on GSM:
B2/3/5/8 (1900/1800/850/900), UMTS: B2/4/5/8
(1900/1700/850/900), LTE: B66/4/5/13/2/12/46/48,
and B3/7/20/28 and 5G: n5/n2/n66. mmWave: n261,
n260.

(1)

, such as FCC

(1)

This may vary depending on country.

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Protection against theft

(1)

Your phone is identified by an IMEI (phone serial
number) shown on the packaging label and in the
phone’s memory. We recommend that you note
the number the first time you use your phone by
entering *#06# and keep it in a safe place. It may
be requested by the police or your carrier if your
phone is stolen. This number allows your phone to
be blocked preventing a third person from using it,
even with a dierent SIM card.

Disclaimer

There may be certain dierences between the user
manual description and the phone’s operation, de­pending on the software release of your phone or
specific carrier services.

TCL Communication Ltd. shall not be held legally
responsible for such dierences, if any, nor for their
potential consequences, which responsibility shall
be borne by the carrier exclusively.

(1)

Contact your service provider to check service availa-

bility.

24

Frequency Stability

The product meets Section 15.407(g) requirements
from KDB 789033 D02v02r01. The emissions are
maintained within the band of operation under all
conditions of normal operation.

25

1

Your mobile ........................

1.1 Keys and connectors

Front Camera

Microphone

Microphone

USB Type-C Charger Port

Audio Connector

26

Speaker

SIM & microSDTM Tra y

Volume Key

Power /Lock Key

LED Flash

Rear Cameras

Fingerprint

sensor

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Back

• Tap once to return to the previous
screen, or to close a dialog box,
options menu, or notification panel.

Home

• From any application or screen,
tap to return to the Home screen.
Touch and hold to turn on Google
Assistant, a program that provides
detailed information based on the
content detected on the screen.

Recent Apps

• Tap to view the applications you
have open.

Power/Lock key

• Press: Lock the screen/Light up the
screen.

• Press and hold: Show the pop-up
menu to select from Power o,
Restart, or Airplane mode.

• Press and hold the Power key and
Volume down key at the same time

to capture a screenshot.

• Press and hold the Power key for at
least 9 seconds to force reboot.

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