Verizon T49G User Manual
One Talk T49G IP
desk phone user guide
www.onetalk.com
T49G IP desk phone user guide
Contents
Welcome ................................................................................................................................................................................................................................... 5
Initial setup ............................................................................................................................................................................................................................ 5
Connect to broadband and power. ..................................................................................................................................................................... 5
View E911 address. .......................................................................................................................................................................................................... 5
Getting to know your desk phone ................................................................................................................................................................ 6
Hardware components ................................................................................................................................................................................................ 6
Navigating the touch screen .....................................................................................................................................................................................7
Gestures .................................................................................................................................................................................................................................. 8
Control center/notification center .......................................................................................................................................................................8
LED light status .................................................................................................................................................................................................................. 8
Indicators and notifications on touch screen .............................................................................................................................................8
Customize your desk phone. .............................................................................................................................................................................9
Basic settings ...................................................................................................................................................................................................................... 9
Language preferences ................................................................................................................................................................................................. 9
Time and date.................................................................................................................................................................................................................... 10
Display settings ................................................................................................................................................................................................................10
Backlight ................................................................................................................................................................................................................................. 11
Wallpaper ............................................................................................................................................................................................................................... 11
Screen saver mode ....................................................................................................................................................................................................... 12
Sound settings .................................................................................................................................................................................................................. 12
Call volume .......................................................................................................................................................................................................................... 13
Ringer volume ................................................................................................................................................................................................................... 13
Bluetooth headset setup ........................................................................................................................................................................................... 13
Wi-Fi connectivity .......................................................................................................................................................................................................... 13
Camera settings .............................................................................................................................................................................................................. 14
Video settings ................................................................................................................................................................................................................... 14
HDMI connection ............................................................................................................................................................................................................ 15
Line keys ............................................................................................................................................................................................................................... 15
Voice Mail setup .............................................................................................................................................................................................................. 16
Basic call features ....................................................................................................................................................................................................... 16
Make and receive calls...............................................................................................................................................................................................16
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Contents
Control video during a call. ..................................................................................................................................................................................... 16
Manage multiple lines. ................................................................................................................................................................................................ 16
Ignore a call. .......................................................................................................................................................................................................................16
End a call. ............................................................................................................................................................................................................................. 16
Hold a call. ............................................................................................................................................................................................................................ 16
Mute/unmute. .................................................................................................................................................................................................................... 16
Redial. ...................................................................................................................................................................................................................................... 16
Advanced call features ........................................................................................................................................................................................... 16
One Talk feature access codes .......................................................................................................................................................................... 16
Block a call. ..........................................................................................................................................................................................................................17
Bridge Line ...........................................................................................................................................................................................................................17
Call Barge ............................................................................................................................................................................................................................. 18
Call Forwarding ................................................................................................................................................................................................................ 18
Call Move .............................................................................................................................................................................................................................. 18
Caller Line ID Block ...................................................................................................................................................................................................... 19
Conference Calling ....................................................................................................................................................................................................... 19
Do Not Disturb .................................................................................................................................................................................................................. 19
Remote Group Pickup ................................................................................................................................................................................................ 20
Transferring calls ........................................................................................................................................................................................................... 20
Call History .......................................................................................................................................................................................................................... 20
Contact management .............................................................................................................................................................................................. 21
Local Directory ................................................................................................................................................................................................................. 21
Groups ................................................................................................................................................................................................................................... 23
Group settings ................................................................................................................................................................................................................. 23
Voice Mail ...............................................................................................................................................................................................................................24
System status, troubleshooting and other settings ..............................................................................................................25
Check phone status. ....................................................................................................................................................................................................25
Reboot phone or reset it to factory settings. ............................................................................................................................................25
Specifications ...................................................................................................................................................................................................................27
Features ..................................................................................................................................................................................................................................27
Accessibility features ..................................................................................................................................................................................................27
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Contents
Compatible accessories ...................................................................................................................................................................................... 28
Important customer information ............................................................................................................................................................... 29
WEEE warning ................................................................................................................................................................................................................. 29
Customer feedback ..................................................................................................................................................................................................... 29
GNU GPL information ................................................................................................................................................................................................ 29
Copyright ............................................................................................................................................................................................................................. 29
Warranty ............................................................................................................................................................................................................................... 29
Important 911 emergency response information ...................................................................................................................................29
Declaration of conformity .......................................................................................................................................................................................30
Important safety precautions ...............................................................................................................................................................................30
Danger–electric shock and fire ..........................................................................................................................................................................30
T49 desk phone navigation guide .............................................................................................................................................................. 31
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Welcome
The T49G IP desk phone is an elegant solution for
managers and teleworkers who need all the business
features of Verizon One TalkSM combined with integrated
HD video and audio communications. Its intuitive design
enables video calling at the touch of a button, while the
large, high-resolution touch screen and advanced data
transmission capabilities will make you feel like you’re
meeting face to face.
The T49G features integrated 802.11 a/b/g/n Wi-Fi
and Bluetooth® 4.0 connectivity, 24 programmable
line keys, a centralized notification hub, and an
advanced control center for fast access to your most
popular features.
Most importantly, the T49G with One Talk seamlessly
complements your mobile devices. So, wherever you
are—at your desk or on the move—you never have to
miss a call.
Initial setup
If your T49G desk phone is not already connected and
set up for using the Verizon One Talk service, please
verify the following with your system administrator
before proceeding:
1. You have a One Talk number.
2. Your user information has been updated in the
One Talk Admin Portal with your 911 address and
email address.
3. Your phone number has been included in any
business group features.
4. What the preferred options are for broadband and
power connections.
Connect to broadband and power.
Connect the AC power as shown below.
Note: Your T49G desk phone should be used with the
original Yealink power adapter (12V/sA) only. The use
of a third-party power adapter may cause damage to
the phone.
Wired Ethernet connection:
Attach Ethernet cable to the internet port on the back
of the phone (see photo above).
Wireless Ethernet connection:
As an alternative, you may connect to the network using
your local Wi-Fi broadband connection. For setup
instructions, please refer to Wi-Fi connectivity in the
“Basic settings” section of this user guide.
View E911 address.
Emergency 911 (E911) is a location technology that
enables emergency responders to know the
geographical location of a caller when dialing 911.
To view 911 address, tap the 911 Address line key on the
right side of your touch screen.
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5
Getting to know your desk phone
Hardware components
Item
1 Camera
2 Power indicator LED
3 Touch screen
4 Message key
5 Headset key
6 Mute key
7 Video key
8 Transfer key
9 Volume key
10 Speakerphone key
11 Redial key
12 Hold key
13 Keypad
14 Speaker
15 Shutter switch
16 Camera indicator LED
17 Camera lens
19 HDMI port
20 USB 2.0 port
13
14
17
15
16
1
2
3
4
5
6
7
8
9
10
11
12
19
20
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Navigating the touch screen
The Idle screen is the primary screen for accessing all
other menus and features of the T49G touch screen.
The phone will automatically return to this screen after
60 seconds of inactivity.
To navigate and interact with the touch screen,
you can:
• Tap menu items, icons, key labels and fields on
the screen.
• Press keys on the phone keypad.
Main window
Status Bar
Line key labels
Feature settings
• Call Forward
• Anonymous Call
Rejection
• Forward to Voicemail
• Device logs
Call History
• All calls
• Missed calls
• Placed calls
• Received calls
• Forwarded calls
Local Directory
• All contacts
• Groups
• Blacklist
Do Not Disturb
Line key labels
911 address
Toggle to additional
line keys
Main menu
• Basic settings
• Advanced settings
• Status
• Directory
• History
• Message
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Gestures
Use the following additional gestures for navigating
the touch screen:
Gesture Action
Tap
Swipe or
scroll
To select, touch the item on the
screen and lift your finger.
To scroll up or down, touch the
screen and drag your finger up
or down, then lift your finger.
Control center/notification center
The control and notification center provides quick
access to common features and important notifications.
To access the control center, swipe down from the top
of the screen:
2
1
3
Name Description
Displays icons to indicate
Status bar
1
Control center
2
Notification center
3
Tap or swipe from the bottom to hide this screen.
the status of certain
features, such as call
forward is enabled.
Tap icons to enable or
disable commonly used
features, or scroll to adjust
screen brightness.
View missed or forwarded
calls, and access Voice Mail.
LED light status
Power indicator LED
LED status What it means
Solid red The phone is initializing.
Fast flashing
red
Slow flashing
red
Off The phone is not in use or powered off.
The phone is ringing
or downloading configuration files.
You have received a new Voice Mail
message.
Line key LED (configured as a phone line)
LED status What it means
Solid green The line is busy.
Fast flashing
green
Slow flashing
green
Slow flashing red
Solid red Line in use on another device
Off The line is inactive.
Receiving incoming call on that line
Line placed on hold from this device
Line placed on hold from another
device
Indicators and notifications on touch screen
Icon What it means
Call Forwarding enabled
Do Not Disturb (DND) is enabled
Missed call
Wi-Fi enabled
New Voice Mail message
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Customize your desk phone.
Basic settings
Setup and preference options for the following can be
found in the Basic settings screen:
• Language preferences
• Time and date
• Display settings
• Ringtone and key tone sound settings
• Bluetooth headset setup
• Wi-Fi connectivity
• Camera settings
• HDMI connection to external monitor
Drag and scroll to view all.
To access Basic settings:
1. Tap
2. Ta p Basic to open the Basic settings screen.
Menu to open the Menu screen.
Language preferences
The default language of the phone’s user interface
is English.
To change language of phone interface:
1. From Basic settings, tap Language and select your
desired language.
2. Ta p Save.
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Time and date
Time and date are displayed in the middle of the status
bar. You can configure your time zone to synchronize
with the address that your system administrator used
when setting up One Talk for your location. You can
also set your preferred format for displaying time and
date in the Time & Date settings screen.
Configure time zone to synchronize with 911 address:
1. From Basic settings, tap Time & Date.
2. Ta p General.
3. Tap Type.
4. Tap SNTP as your preferred option, then tap Save.
Set time and date format preferences:
1. From Basic settings, tap Time & Date, then tap Time
& Date Format.
2. Tap the Date Format field and select your preferred
format in the pop-up dialog box.
3. Tap the Time Format field and select 12- or 24-hour
format and tap Save.
Display settings
There are three options for personalizing the
display settings of your T49G IP desk phone. Tap
Menu > Basic > Display to navigate to the Display
settings screen.
Backlight
Set the brightness of your touch screen display.
Wallpaper
Personalize the background color of your touch screen.
Screen saver mode
Configure your screen to automatically dim or display
time and date after the phone has been inactive for a
predetermined amount of time. You can stop the screen
saver and return to the idle screen at any time by
touching the screen or pressing any key on the phone.
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