Verizon T1114 User Manual

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User Guide

4G LTE Broadband Router with Voice

Patents and Licenses

Visit www.novatelwireless.com/patents for a complete list of all Novatel Wireless patents.

Software License

Proprietary Rights Provisions:

The software drivers provided with this product are copyrighted by Novatel Wireless and/or Novatel Wireless’ suppliers. Although copyrighted, the software drivers are unpublished and embody valuable trade secrets proprietary to Novatel Wireless and/or Novatel Wireless’ suppliers. The disassembly, decompilation, and/or Reverse Engineering of the software drivers for any purpose is strictly prohibited by international law. The copying of the software drivers, except for a reasonable number of back-up copies is strictly prohibited by international law. It is forbidden by international law to provide access to the software drivers to any person for any purpose other than processing the internal data for the intended use of the software drivers.

U.S. Government Restricted Rights Clause:

The software drivers are classied as “Commercial Computing device Software” and the U.S. Government is acquiring only “Restricted Rights” in the software drivers and their Documentation.

U.S. Government Export Administration Act Compliance Clause:

It is forbidden by US law to export, license or otherwise transfer the software drivers or Derivative Works to any country where such transfer is prohibited by the United States Export Administration Act, or any successor legislation, or in violation of the laws of any other country.

Trademarks and Service Marks

Novatel Wireless is a trademark of Novatel Wireless, Inc., and the other trademarks, logos, and service marks (collectively the “Trademarks”) used in this user manual are the property of Novatel Wireless or their respective owners. Nothing contained in this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Novatel Wireless or any other Trademark displayed in this user manual without the written permission of Novatel Wireless or its respective owners.

• Novatel Wireless, and the Novatel Wireless logo are all trademarks of Novatel Wireless, Inc.

• MiFi® and the MiFi logo are registered trademarks of Novatel Wireless, Inc.

• Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or

other countries.

• Apple®, Mac®, and Mac OS® are trademarks of Apple, Inc., registered in the U.S. and other countries.

• Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.

The names of actual companies and products mentioned in this user manual may be the trademarks of their respective owners.

Novatel Wireless Revision History

Part Number Revision Description Date

90026844 R1 Initial release 24 Sep 2013

FCC ID: PKRNVW PN: 90026844_R1_UG_OvationT1114_VZW

Please visit

www.novatelwireless.com for the latest information about your device.

Contents

Getting Started ........................................................ 1

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Components and Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Status Indicators ......................................................................... 6

Power Management ......................................................................... 8

Caring for Your Router ....................................................................... 9

Using the 4G LTE Broadband Router with Voice .......................... 10

Accessing the Network .....................................................................11

Inserting and Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Removing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Backup Battery Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Installing the Optional Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Powering On and O ...................................................................17

Powering On .......................................................................17

Powering O .......................................................................17

Connecting Your Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Initial Activation ....................................................................18

Using Your Telephone After Initial Activation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Making Calls ........................................................................ 19

Receiving Calls .....................................................................19

Voice Mail ..........................................................................19

Call Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

10-Digit Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Home Security Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Other Incompatibilities .............................................................20

Connecting to Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Connecting Wi-Fi Devices ...............................................................21

Connecting Wired/Ethernet Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Using Your Router After Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Using the 4G LTE Broadband Router with Voice Display .................................. 28

4G LTE Broadband Router with Voice Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Managing Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

On the 4G LTE Broadband Router with Voice Display .....................................30

On the 4G LTE Broadband Router with Voice Web User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . 31

Menu Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Home ......................................................................................34

On the 4G LTE Broadband Router with Voice Display .....................................34

On the 4G LTE Broadband Router with Voice Web User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . 35

Manage My Broadband Router with Voice ........................................... 36

My Account & Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Help & Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Data Usage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

On the 4G LTE Broadband Router with Voice Display .....................................40

On the 4G LTE Broadband Router with Voice Web User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . 41

Wi-Fi Name/Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

On the 4G LTE Broadband Router with Voice Display .....................................42

Connected Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

On the 4G LTE Broadband Router with Voice Display .....................................43

On the 4G LTE Broadband Router with Voice Web User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . 44

Connected Devices ................................................................. 45

Blocked Devices .................................................................... 48

Voice Signal ................................................................................50

On the 4G LTE Broadband Router with Voice Display .....................................50

On the 4G LTE Broadband Router with Voice Web User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . 50

Data Signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

On the 4G LTE Broadband Router with Voice Display .....................................51

On the 4G LTE Broadband Router with Voice Web User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . 51

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

On the 4G LTE Broadband Router with Voice Display .....................................52

On the 4G LTE Broadband Router with Voice Web User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . 52

Settings ....................................................................................53

On the 4G LTE Broadband Router with Voice Display .....................................53

Wi-Fi ...............................................................................56

Voice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Device .............................................................................62

Advanced ..........................................................................66

About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

On the 4G LTE Broadband Router with Voice Display .....................................76

On the 4G LTE Broadband Router with Voice Web User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . 77

Internet Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Device Info .........................................................................79

Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Logs ................................................................................84

Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Common Problems and Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Technical Support ..........................................................................93

Technical Support ...................................................................... 93

iii

Product Specications and Regulatory Information ...................... 94

Product Specications ......................................................................95

General ................................................................................95

Technology/Bands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Environmental. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Wireless Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Limited Warranty and Liability ..............................................................98

Safety Hazards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Proper Battery Use and Disposal ...........................................................101

Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Getting Started

Overview

Components and Indicators

Power Management

Caring for Your RouterRouter

Overview

The 4G LTE Broadband Router with Voice is a wireless router that delivers Internet connectivity and telephone service. You can make a phone call and simultaneously provide network and Internet connectivity for up to 10 devices via Wi-Fi and up to 3 devices via Ethernet. Connect laptops, tablets, e-readers, gaming consoles and more. **

System Requirements

• Compatible with all major operating systems.

• Works with the latest versions of browsers, including Android™, Google Chrome®, Firefox®, Internet Explorer®, Safari® and Mobile Safari™.

To use Wi-Fi mode, your computer needs Wi-Fi capability. If your computer does not have Wi-Fi capability you can use Ethernet.

Your 4G LTE Broadband Router with Voice must have a voice and/or data plan to function properly. You must subscribe to an eligible Verizon Wireless Voice Only, Data Only or Voice and Data plan. (See

Getting Started on page 12.)

* When multiple users are connected to the 4G LTE Broadband Router with Voice, all of their data usage will be aggregated and

applied to the Verizon Wireless customer’s data allowance. A voice plan is not required to make E911 calls, but an external telephone must be connected to the router.

Components and Indicators

➊

➋ ➌

➍ ➎

➏

➓

➒

➐

➑

➊ Power on/oﬀ button — powers the router on and o.

➋ Internet indicator — displays internet availability.

➌ Wi-Fi indicator — displays status of Wi-Fi connections to the router. ➍ LAN indicator — displays status of Ethernet connections to the router.

➎ WPS button — allows devices to connect to the router using WPS and displays WPS

connection status.

➏ OLED display — displays connected devices, messages, network connection information,

and menu options.

➐ Scroll left/right — use to scroll and select the desired menu option.

➑ Select button — use to select a menu option.

➒ Network indicators — displays data and voice signal strength, network activity and roaming

status.

➓ Status bar — displays number of devices connected to the router via Wi-Fi and number of

new voice mail messages.

➊

➋

➌

➍

➎

➏

➐

➑

➒

➓

➊ Optional antenna* port 1 — optional antenna connection port

➋ Optional antenna* port 2 — optional antenna connection port ➌ Phone port 1 — phone connector port ➍ Phone port 2 — phone connector port

➎ Home Security port** — Home Security connector port

WARNING ! Do not connect telephone, fax or any other devices to the yellow port labeled ALARM.

Doing so may cause the telephone to stop working.

➏ Ethernet port 1 — Local Area Network (LAN) connector port ➐ Ethernet port 2 — Local Area Network (LAN) connector port

➑ Ethernet port 3 — Local Area Network (LAN) connector port

➒ Power port — AC power connector port

➓ Battery cover — remove to access battery (not shown - on bottom of router)

* Sold separately ** Future feature

Indicator States

INDICATOR LED DESCRIPTION

All Unlit The 4G LTE Broadband Router with Voice is powered

o or not receiving power, or the screen is in powersaving mode

Power button

Blue solid

Normal operation

Internet indicator

Wi-Fi indicator

LAN indicator

Blue blinking

Red solid No AC power. Router operating on battery - only voice

Red solid

Unlit Indicates no Internet connectivity

Blue solid Wi-Fi user(s) connected but not sending or receiving

Blue blinking Wi-Fi user(s) connected and sending or receiving data

Unlit No user(s) connected via Wi-Fi

Blue solid User(s) connected via Ethernet but not sending or

Blue blinking User(s) connected via Ethernet and sending or

Battery is in Low Power Mode (LPM)

service is available

Indicates Internet connectivity

data

receiving data

Unlit No user(s) connected via Ethernet

WPS button Amber blinking Searching for wireless devices to connect via WPS.

You have two minutes to start WPS on the wireless device you want to connect to the router

Green solid WPS connection successful

Red blinking Router could not nd a wireless device. Try again to

establish a WPS connection

Status Indicators

DISPLAY ICON

No icons The 4G LTE Broadband Router with Voice is powered o, or

Status Bar

Connected devices

Messages

Network

DESCRIPTION

the screen is in power-saving mode

Indicates the number of devices connected to the router via Wi-Fi

Indicates that a new voice mail message has been received

Data signal strength* indicator

Network activity indicator

Voice signal strength* indicator

Network roaming indicator

Connected devices Scroll and select this icon to display the number and IP

Displays signal strength for the data network - one to ve bars

Displays when data is being transferred between your 4G LTE Broadband Router with Voice and the network

Displays the signal strength for the voice network - from one to ve bars

Displays when the router is roaming and is connected to a network other than the Verizon network

address of connected devices

Software update Scroll and select this icon to display the current software

version, date and time of last check for updates and to check for current software updates

About

Home

Data Usage*

Battery

Wi-Fi Name/Password

Scroll and select this icon to display the mobile number, model number, IMEI, URL and Admin Password for your 4G LTE Broadband Router with Voice

Scroll and select this icon to return to the 4G LTE Broadband Router with Voice main display screen

Scroll and select this icon to view the amount of data used in the current billing period

More white on the battery indicates more battery life

Scroll and select this icon to display the Wi-Fi name (SSID), password and web interface URL

* Available to customers who subscribe to an eligible data plan.

Power Management

Your 4G LTE Broadband Router with Voice will provide both voice and data service when plugged into an AC power source. When disconnected from AC power and operating on backup battery power, only voice service will be available.*

• Backup Battery — Charge the backup battery by plugging the router into AC power. When the battery is fully charged, the battery icon on the display carousel is solid. If only battery power is being used, data service is not available.

• AC Wall charger — You can use the router when the battery is installed and the charger is plugged into a wall outlet. Please ensure the wall outlet is located near the router and is easily accessible. The backup 4G LTE Broadband Router with Voice battery charges while the router power cord is plugged into an AC outlet.

Before using the 4G LTE Broadband Router with Voice, read the battery safety information in the "Safety Hazards" section of this guide. (See Proper Battery Use and Disposal on page 101.)

* Voice and data availability dependent upon the selected Verizon service plan. A phone that does not require separate electric

power to operate is required to place or receive calls (including 911) during a power outage.

Caring for Your Router

Like any electronic product, the 4G LTE Broadband Router with Voice must be handled with care to ensure reliable operation. The following guidelines are recommended:

• Protect the router from liquids, dust, and excessive temperatures.

• Do not apply adhesive labels to the router as they may cause the router to potentially overheat or alter the performance of the antenna.

• Store the router in dry and secure location when not in use.

Using the 4G LTE

Broadband Router with Voice

Accessing the Network

Getting Started

Connecting to Your RouterRouter

Using Your Router After Setup

Accessing the Network

4G LTE

With 4G LTE bandwidth (700 MHz) you can get the broadband speed you require for Internet connectivity for your home, small oce or even a vacation destination. You can connect to the Internet, access your corporate intranet, check your email and download attachments at speeds that are up to 10 times faster than 3G*.

4G Mobile Broadband with LTE*

• Download: typical download speeds of 5-12 Mbps.

• Upload: typical upload speeds of 2-5 Mbps.

Wi-Fi 802.11a/b/g/n

• 802.11a uses the 5.0 GHz peak data rate with a bandwidth of 54 Mbps.

• 802.11b uses the 2.4 GHz peak data rate with a bandwidth of 11 Mbps.

• 802.11g uses the 2.4 GHz peak data rate with a bandwidth of 54 Mbps.

• 802.11n uses the 2.4 GHz or 5.0 GHz peak data rate with a bandwidth of 150 Mbps.

* Speeds shown are those published by Verizon Wireless, Inc. Actual throughput speed and coverage may vary.

Getting Started

To set up and use your 4G LTE Broadband Router with Voice for the rst time:

➊ Conrm your computer meets the minimum system requirements. (See System

Requirements on page 2.)

➋ Insert and charge the battery. (See Inserting and Charging the Battery on page 13.)

➌ Install the optional antenna, if desired. (See Installing the Optional Antenna on page 15.)

➍ Plug in the power adapter. (See Powering On and O on page 17.)

➎ Connect your telephone(s). (See Connecting Your Telephone on page 17.)

➏ Make a test voice call. (See Making Calls on page 19.)*

➐ Set up your voice mail account. (See Voice Mail on page 19.)*

➑ Connect your computer or other Wi-Fi enabled devices to the router using Wi-Fi. (See

Connecting to Your Router on page 21.)**

➒ Connect up to three devices via Ethernet. (See Connecting Wired/Ethernet Devices on

page23.)**

* Not applicable to Data plan only subscribers.

** Not applicable to Voice only subscribers.

Inserting and Charging the Battery

➊ Press your nger against the battery cover removal tab on the underside of the router, then

lift and remove the cover.

➋ Plug in and insert the battery, keeping the red cable to the center of the router and the

metal contacts facing up.

➌ Replace the battery cover by setting it on the router where the notches align, then press on

the cover until it clicks into place and is at across the entire bottom surface.

➍ Plug the AC power cord into the router power port on the back of the router.

➎ Plug the other end of the power cord into an appropriate electrical outlet.

CAUTION! Use only batteries and chargers with your 4G LTE Broadband Router with Voice that

have been approved by Verizon Wireless. Failure to use approved batteries and chargers may increase the risk that your router will overheat, catch ﬁre, or explode, resulting in serious bodily injury, death, or property damage.

Removing the Battery

➊ Power o and unplug the router if applicable.

➋ Press your nger against the battery cover removal tab on the underside of the router, then

lift and remove the cover.

➌ Lift the battery to remove from the battery compartment.

➍ Carefully disconnect the battery cable from the battery plug.

IMPORTANT Whenever you remove or insert the battery, ensure your 4G LTE Broadband

Router with Voice is not connected to any device or power source. Never use tools, knives, keys, pens or any type of object to force the battery cover open or to remove the battery. Using any of these types of objects could result in puncturing the battery.

Backup Battery Tips

WARNING ! Always use approved batteries and chargers with your 4G LTE Broadband Router

with Voice. The warranty does not cover damage caused by non-approved batteries and/or chargers.

• It normally takes 2.5 to 3 hours to fully charge the backup battery with the power cord.

• Do not use sharp objects or excessive force or remove the battery, as this may damage the router and the battery.

• Battery life depends on the network, signal strength, temperature, features, and accessories you use.

• New batteries or batteries stored for a long time may take more time to charge.

• When charging your battery, keep it near room temperature.

• When storing your battery, keep it uncharged in a cool, dark, dry place.

• Never expose batteries to temperatures below -20°C (4°F) or above 60°C (140°F).

• Never leave the router in an unattended vehicle due to uncontrollable temperatures that may be outside the desired temperature range for this router.

• Some batteries perform best after several full charge/discharge cycles.

• It is normal for batteries to gradually wear down and require longer charging times. If you notice a change in your battery life, it is probably time to purchase a new battery.

Installing the Optional Antenna

To purchase the optional ProBrand 4G LTE Signal Booster Antenna (PROB4GANT) for the 4G LTE Broadband Router with Voice, please visit

www.verizonwireless.com or go to a Verizon Wireless store.

IMPORTANT INSTRUCTIONS Read before installation.

If using the optional antenna, align the antenna with the antenna port on the 4G LTE Broadband Router with Voice and attach securely into place.

Use the following installation instructions to comply with FCC rules on RF exposure. Failure to follow these guidelines can result in operations that exceed RF exposure limits.

• Maintain a minimum distance of at least 20 cm (8 in) from all persons regardless of how the antenna is mounted (stand assembly or wall mount).

• Connect the antenna to the router using the supplied cable only – do not use a dierent cable. Use the full length of the cable to position the antenna as far from the router and generally populated areas as possible.

• For wall mount installations, position the antenna as far o the ground as possible ensuring at least 20 cm (8 in) from people.

• For stand assembly installations, maintain a minimum distance of 20 cm (8 in) between the antenna and people at all times.

• Do not operate the 4G LTE Broadband Router with Voice and the antenna within 5 cm (2 in) of each other.

• Use only the approved ProBrand 4G LTE Signal Booster Antenna (PROB4GANT) available through Verizon Wireless. Never use an antenna from another vendor or another source.

Powering On and O

Powering On

➊ Plug the power cord into the router power port.

➋ Plug the power adapter into an AC wall outlet. The router will power on automatically, and

guide you through a welcome process for connecting via Wi-Fi. When complete, ensure at least one bar of the voice signal strength indicator ( ) is lit. If not, move the router to an alternative location that provides a stronger signal.

WARNING! Be sure to use the power cord that came with your router to avoid damage that

may void the warranty.

NOTE If the router is disconnected from AC power and running on the battery alone, only voice calls are

supported. A phone that does not require separate electric power to operate is required to place or receive calls (including 911) during a power outage.

Powering Oﬀ

➊ Press and hold the Power button until the display shows Verizon Powering Oﬀ. If the battery

is not fully charged, the router will begin operating in Charging Mode, and the screen will display the battery charging indicator ( ). When the battery is fully charged, the router will power o completely.

➋ To restart normal operation, press and hold the Power button until the display shows

MiFi® Powered.

Connecting Your Telephone

The 4G LTE Broadband Router with Voice provides ports for up to two telephones. Both ports use the same telephone number.

➊ Unplug your telephone’s cord from your wall’s telephone jack.

WARNING! Do NOT plug the 4G LTE Broadband Router with Voice into your telephone wall

jack.

➋ Plug the end of the telephone cord that was just removed from the wall jack into one of the

two phone ports on the back of the router. The other end of the cord must remain plugged into the back of your telephone’s base unit.

NOTE If the router is disconnected from AC power and running on the battery alone, only voice calls are

supported. A phone that does not require separate electric power to operate is required to place or receive calls (including 911) during a power outage.

Initial Activation

Transferring Your Existing Number

IMPORTANT

4G LTE Broadband Wireless Router with Voice until the transfer process is complete. This process can take 2–10 business days and you will receive an email to the email address you provided when your transfer is complete.

Once the transfer is complete, disconnect the phones attached to your home wall jacks. Connect your phone(s) to the 4G LTE Broadband Router with Voice and power on. You will now be able to make and receive calls through the phones connected to the router.

To check the status of your transfer, visit www.verizonwireless.com/lnp or call the Port Center at (877) 567-4899.

Customers transferring a phone number will not be able to receive calls on the

Activating a New Number

Your router automatically activates the new number after the router is powered on, as long as network coverage is available. Make a call to test service.

To display your new phone number:

• Select Menu and open the About option. The initial About screen displays your new mobile phone number, the 4G LTE Broadband Router with Voice model, and the IMEI number.

NOTE A voice plan is required to make and receive calls. Your 4G LTE Broadband Router with Voice will

require 10-digit dialing in most areas. Customers will typically need to use the three-digit Area Code when dialing local and long distance numbers. If you are not subscribed to a plan with voice service and would like to add this feature, dial *611 to sign up for service.

Using Your Telephone After Initial Activation

Making Calls

Before making a call, make sure at least one of the voice signal strength indicators is lit.

➊ Place a call by entering the desired telephone number, including area code.

➋ When your call is complete, hang up or return the phone to the receiver to ensure that you

can receive calls.

Receiving Calls

• For customers with a new telephone number, simply share your new number with friends and family. When they call, answer the phone connected to your 4G LTE Broadband Router with Voice.

• For customers that are transferring their current home number to the 4G LTE Broadband Router with Voice, do not disconnect your existing home phone from the wall jack during the transfer process.

• Incoming calls will continue to ring on your existing home phone until the transfer is complete.

Voice Mail

Setting up Voice Mail

To set up and manage your voice mail, dial *86 and follow the system prompts. For more details about your voice mail service, visit www.verizonwireless.com/voicemail.

Using Voice Mail

➊ The voice mail indicator ( ) and number of voice messages not yet listened to will

appear on the status bar of the 4G LTE Broadband Router with Voice display.

➋ Dial *86 to access your voice mail.

➌ Follow the system prompts to listen to and manage your voice mails.

NOTE Refer to the Troubleshooting section for additional instruction on accessing voice mail or using a

home telephone answering machine as your preferred method to manage your voice messages.

Call Forwarding

Verizon 4G LTE Broadband Router with Voice allows customers to forward calls to another phone number, including your mobile phone or oce number. Your home phone will not ring until you turn o the service. Airtime applies to forwarded calls even if you send the call to landline telephones.

To Turn on Call Forwarding

➊ Dial *72.

➋ Immediately enter the phone number where you want calls forwarded

(for example, *72-212-123-4567).

➌ You will hear a conrmation tone.

➍ Hang up your home phone or return the phone receiver to its base.

To Turn oﬀ Call Forwarding

➊ Dial *73.

➋ You will hear a conrmation tone.

➌ Hang up your home phone or return the phone receiver to its base.

10-Digit Dialing

Your Verizon 4G LTE Broadband Router with Voice will require 10-digit dialing in most areas, requiring Customers to use the three-digit Area Code when dialing local and long distance numbers.

Home Security Systems

Your Verizon 4G LTE Broadband Router with Voice does not support Home Security systems at this time. Please check with your Home Security system provider to conrm the compatibility requirements of your Home Security system.

Other Incompatibilities

• Making or receiving collect, 500, 700, 900, 976, operator-assisted or dial-around (e.g., 1010-XXXX) calls

• DSL or dial up Internet service

• DVR, Dish Network, and DirecTV

• Mobile merchant machines (credit card machines)

• Any type of PBX or Centrex system

• Medical or Life Alert dependencies

Connecting to Your Router

Connecting Wi-Fi Devices

You can connect to your 4G LTE Broadband Router with Voice with your computer, tablet or other Wireless devices that have Wi-Fi and Internet browser software. Your 4G LTE Broadband Router with Voice is compatible with all major operating systems, and works with the latest version of browsers, including Android, Google, Chrome, Firefox, Internet Explorer, Safari and Mobile Safari. Your default Wi-Fi Name (SSID) and Password can be found on the router display upon initial power up.

To access your Wi-Fi Name (SSID) and Password after the initial power up or a router reset:

➊ Power on your 4G LTE Broadband Router with Voice.

➋ Select Menu and open the Wi-Fi Name and Password option.

➌ Select Open to display the Wi-Fi Name/Password.

To connect to your router:

➊ Turn on your Wi-Fi capable device and connect your 4G LTE Broadband Router with Voice to

AC power. The router display will light up and broadcast its own wireless network and name.

➋ Open the Wi-Fi application or controls on the computer or Wi-Fi capable device that you

want to connect to your router and nd the Wi-Fi name (SSID).

Tip! The steps to connect to a Wi-Fi network vary depending on your operating system and whether

you use the native application or third-party software. Generally, with a PC you click an icon in the Windows notiﬁcation area where you can select View Available Wireless Networks, or click the Airport icon in the menu bar on a Mac® computer. If you are unfamiliar with wireless networking on your computer, consult the computer’s help system.

➌ When prompted, enter your Password, which can be found on the router display by pressing

the Select button (Menu) on the Home screen to display the Wi-Fi icon, then pressing the Select button (Open) to display the Wi-Fi Name/Password screen. The router display should

now show an additional connected device. Your Wi-Fi capable device is now connected to the Internet.

You can view or change 4G LTE Broadband Router with Voice settings by connecting to the router’s web user interface at http://VerizonBRV or http://192.168.1.1.

To nd the Web User Interface URL and Admin Password on the 4G LTE Broadband Router with Voice’s display:

➊ From the Home screen, select Menu to display the Menu options.

➋ Scroll to About and select Open > More to display the web interface URL and Admin

Password.

IMPORTANT Charge the battery completely before you connect your computer to your 4G

LTE Broadband Router with Voice. (See Inserting and Charging the Battery on page 13.)

Connecting Wired/Ethernet Devices

You can connect up to three wired devices such as laptops, printers and gaming consoles via Ethernet.

➊ Plug the end of an Ethernet cable into one of the three Ethernet ports.

➋ The other end of the cable must remain plugged into the Ethernet port of the device you

wish to connect.

NOTE The Ethernet cables are sold separately.

Using Your Router After Setup

You can use the 4G LTE Broadband Router with Voice to connect up to a total of 10 Wi-Fi capable devices and three devices connected via Ethernet simultaneously to the mobile broadband network. The router is powered on as soon as you plug it into AC power.

The 4G LTE Broadband Router with Voice comes from the factory with security settings turned on. You can change the security settings using the Web User Interface.

To change your security settings:

➊ Open the web browser of a device connected to the 4G LTE Broadband Router with Voice

and enter http://VerizonBRV or http://192.168.1.1.

➋ Sign In with the Admin Password which can be found on the router display by selecting

Menu > Wi-Fi Name/Password > Open > More > More.

➌ To change your Wi-Fi Name/Password, from the Web Interface Home page, select Manage

My 4G LTE Broadband Router with Voice > Customize my Wi-Fi Settings. By default, your Wi-Fi

and Admin Passwords are the same.

➍ Enter the new Wi-Fi Name in the Wi-Fi name eld and the new Wi-Fi Password in the Wi-Fi

password eld.

➎ Click Save Changes.

➏ To change your Admin Password from the Web User Interface Home page, select Manage My

Broadband Router with Voice > Change my Admin Password.

➐ Enter your current Admin Password in the Enter current password eld.

➑ Enter your new Admin Password in the Enter new password eld, and re-enter to conrm in

the Conrm new Admin password eld.

➒ Click Save Changes.

Using the 4G LTE Broadband Router with Voice Display

From the 4G LTE Broadband Router with Voice user display, you can check your device status, view your current data usage, and access icon-based menu options if you subscribe to an eligible data only or voice and data plan by using the Scroll and Select buttons. (See Components and Indicators on page 3).

To view the current status of your device:

➊ Press the power button to display the Home Screen. The status bar is at the top of the screen.

➋ Check the status indicators for unread voice messages , number of connected devices

, network data signal strength , connected network , and network voice

signal strength .

To view your current data usage:

➊ Press the left scroll button to highlight View Usage.

➋ Press the select button. Current data usage in GB and billing cycle schedule displays on the

4G LTE Broadband Router with Voice screen.

➌ Press the left scroll button to refresh, and press the select button to close and return to the

Home screen.

To access the icon-based menu options:

➊ Press the select button to display the menu icons.

➋ Use the scroll buttons to move left or right to highlight the desired menu option, then press

the select button to open the highlighted option. Continue to press the select button to move through any additional screens.

NOTE Display turns oﬀ after a period of non-use, which can be set to 30 sec, 1 min, 2 min, 5 min or Never

using Settings > Device > Preferences on the Web User Interface.

4G LTE Broadband Router

with Voice Settings

Managing Your Router

Home

Data Usage

Wi-Fi Name/Password

Connected Devices

Voice Signal

Data Signal

Battery

Software Update

Messages

About

Managing Your Router

Manage, monitor, and customize your 4G LTE Broadband Router with Voice settings directly on the router, or by using the Web User Interface.

On the 4G LTE Broadband Router with Voice Display

➊ Power on your 4G LTE Broadband Router with Voice by plugging the power cord into the

router power port, then plugging the power adapter into an AC wall outlet.

➋ Use the status display to monitor messages, connected devices, network activity, network

data and voice strength, and roaming status.

➌ From the Home screen, press the left scroll button to highlight View Usage, then press the

select button to display the Data Usage screen with your current data usage and billing cycle schedule.

➍ Press the select button to close the Data Usage screen and return to the Home screen.

➎ Press the select button to display the Menu icons.

➏ Use the scroll buttons to scroll to the desired Menu option.

➐ Press the select button to open the selected Menu screen.

On the 4G LTE Broadband Router with Voice Web User Interface

To connect to the 4G LTE Broadband Router with Voice web interface and customize your router settings:

➊ Connect your computer or Wi-Fi capable device to your 4G LTE Broadband Router with Voice

to access the Internet. (See Connecting to Your Router on page 21.)

IMPORTANT You can only access the 4G LTE Broadband Router with Voice Web User Interface

when you are connected to the router.

➋ Open your connected device’s web browser and type http://VerizonBRV/ or

http://192.168.1.1 into the address bar. Press Enter. The 4G LTE Broadband Router with Voice

Home page opens. (See Sign In on page 32.)

➌ Click Sign In in the upper right corner of the window and type your Admin Password in the

Admin password eld and click Sign In to display the Home page. (See Sign In on page32.)

You are now able to customize your router settings conguration.

The Sign In page is the rst page you see after connecting and prior to signing in. You can access more information after you Sign In.

Type the Admin Password (the default password is found on the router by scrolling to the About icon and selecting Open > More > More to display the Admin Password) in the Sign In eld at the top right corner of the window. Click Sign In.

If you forget your Admin Password, click I Forgot the Admin Password and a reminder will appear telling you where to nd your password. Click OK.

Menu Panel

The Menu Panel is the primary navigation for 4G LTE Broadband Router with Voice Settings. You can access each feature under the appropriate menu.

Home

The 4G LTE Broadband Router with Voice Home page is your gateway to conguring and managing your router.

On the 4G LTE Broadband Router with Voice Display

➊ Power on your 4G LTE Broadband Router with Voice by plugging the power cord into the

router power port, then plugging the power adapter into an AC wall outlet.

➋ Press the select button to display the Menu icons.

➌ Use the scroll buttons to scroll to the desired Menu option.

➍ Press the select button to open the selected Menu option.

➎ To return to the Home screen, press the select button to close the selected Menu option,

then scroll to the Home icon and press the select button to Go Home.

On the 4G LTE Broadband Router with Voice Web User Interface

The Home page allows you to quickly access commonly used links and all available menu options for your router. The Home page contains the following quick link menu options:

• Manage My Broadband Router with Voice (See Manage My Broadband Router with Voice on page 36.)

• My Account & Tools (See My Account & Tools on page 38.)

• Help & Support (See Help & Support on page 39.)

Manage My Broadband Router with Voice

The Manage My Broadband Router with Voice menu contains the following options:

• Customize my Wi-Fi Settings (See Customize my Wi-Fi Settings on page 36.)

• Change my Admin Password (See Change my Admin Password on page 37.)

Customize my Wi-Fi Settings

Clicking on Customize my Wi-Fi Settings will take you to the Settings page Wi-Fi menu, where you can customize Wi-Fi proles for your 4G LTE Broadband Router with Voice. (See Wi-Fi on page 62.)

Change my Admin Password

Clicking on Change my Admin Password will take you to the Admin Password section of the Device menu on the Settings page. (See Admin Password on page59.) The Admin Password page enables you to change the Admin Password. This is the password you use to Sign In to the 4G LTE Broadband Router with Voice web interface.

To change the Admin Password used to Sign In to your router:

➊ Enter your current password in the Enter current password box.

➋ Enter your new password in the Enter new password box.

➌ Re-enter your new password in the Conﬁrm new password box.

➍ Click Save Changes.

➎ A message displays conrming that your Admin Password has been changed.

Next time you Sign In to your 4G LTE Broadband Router with Voice, you need to use the new Admin Password.

NOTE To recover a forgotten password, scroll to About > More > More on the router to display the URL and

Admin Password. If you have conﬁgured the router not to display the Admin Password on the router display, you will need to reset the router.

My Account & Tools

The My Account & Tools menu contains the following options:

• My Verizon Wireless

• Coverage Map

• Data Calculator

My Verizon Wireless*

My Verizon Wireless allows you to manage your account, pay your bill, purchase accessories and more. Register at verizonwireless.com/myverizon.

Coverage Map*

Click on Coverage Map to access the Verizon Wireless coverage map.

Data Calculator*

Click on Data Calculator to calculate your data usage and select the best plan to meet your data requirements.

* Using these links may count against your data usage

Help & Support

The Help & Support menu contains the following options:

• Attend a Wireless Workshop

• Community Forums

• Device Support Page

• User Guide

Attend a Wireless Workshop*

Click on Attend a Wireless Workshop to attend a free Wireless Workshop online or in a store to learn everything you need to know about your 4G LTE Broadband Router with Voice.

Community Forums*

Click on Community Forums to follow, share and participate in the Broadband & Netbook Community. In addition, you can search Broadband & Netbook Community discussions for specic topics.

Device Support Page*

Click on Device Support Page to join and discuss the latest news in Verizon Wireless products, services, and more.

User Guide*

Click on User Guide to access an online version of this 4G LTE Broadband Router with Voice User Guide.

* Using these links may count against your data usage

Data Usage

If you subscribe to an eligible data only or voice and data plan, you can quickly and easily check your data usage and billing cycle directly on the 4G LTE Broadband Router with Voice, or on the router Web User Interface.

On the 4G LTE Broadband Router with Voice Display

➊ To display your data usage and billing cycle schedule, press the select button on the Home

screen to display the Menu options.

➋ Using the scroll button, scroll to the Data Usage icon and press the select button to open the

Data Usage screen and display your current data usage and billing cycle schedule.

➌ To refresh the Data Usage screen, use the scroll button to highlight Refresh, then press the

select button to update and display your current data usage and billing cycle schedule.

➍ Press the select button to close the Data Usage screen and return to the Menu options.

On the 4G LTE Broadband Router with Voice Web User Interface

The Data Usage page allows you to obtain data usage and billing cycle information for your mobile broadband plan. Click Data Usage on the Menu panel to display the Data Usage page and access information specic to your particular plan. You can also access and manage your account by clicking on My Verizon.

Wi-Fi Name/Password

You can quickly and easily nd your current Wi-Fi Name/Password and the URL and Admin Password directly on the 4G LTE Broadband Router with Voice, or on the 4G LTE Broadband Router with Voice Web User Interface.

On the 4G LTE Broadband Router with Voice Display

➊ To display your Wi-Fi Name and Password, press the select button on the Home screen to

display the Menu options.

➋ Using the scroll button, scroll to the Wi-Fi Name/Password icon and press the select button

to open the Wi-Fi Name/Password screen and display your current Wi-Fi Name (SSID) and Password.

➌ Select More > More to open the Admin screen and display the current URL and Admin

Password.

➍ Select Close to return to the Menu options.

On the 4G LTE Broadband Router with Voice Web User Interface

You can nd your current Wi-Fi Name and Password, and the current URL and Admin Password on the 4G LTE Broadband Router with Voice Web User Interface. You can also change your Wi-Fi Name and Password, and your Admin Password. (See Manage My Broadband Router with Voice on page

36.)

Connected Devices

You can view and edit Wi-Fi capable devices currently connected to your 4G LTE Broadband Router with Voice, as well as any currently blocked devices.

On the 4G LTE Broadband Router with Voice Display

➊ To display Wi-Fi capable devices currently connected to your 4G LTE Broadband Router with

Voice, press the select button on the Home screen to display the Menu options.

➋ Using the scroll button, scroll to the Connected Devices icon and press the select button to

open the Connected Devices screen and display devices currently connected to or blocked from connecting to your router.

➌ Use the scroll buttons to display device name and IP information for each connected device.

➍ Press the select button to close the Connected Devices screen and return to the Menu

options.

On the 4G LTE Broadband Router with Voice Web User Interface

The Connected Devices page allows you to view and edit devices that are currently connected to your 4G LTE Broadband Router with Voice. You can also view and unblock any blocked devices. The Connected Devices page contains the following:

• Connected Devices — displays the IP Address, MAC Address and Link Local IPv6 Address of up to ten connected wireless devices and up to three devices connected via ethernet.

• Blocked Devices — displays any blocked devices.

Connected Devices

The Connected Devices menu contains the following options:

• Type — indicates the type of connected device. You can use the Edit option to set or change the type. If the type has not been set, no icon is displayed. Once you set the device type, an appropriate icon is displayed.

• Name — displays the hostname of the connected device, as set on the connected device. If you have used this interface to assign a name to a connected device, the assigned name displays in place of the hostname. In rare cases, the hostname may be unavailable. You can use the Edit option to change the name of any connected device.

• IP Address — displays the IP address of the connected device.

• MAC Address — displays the MAC Address which is a unique network identier for this connected device.

• Link-Local Address— displays the Link-Local IPv6 address if the connected device supports IPv6.

• Edit — allows you to edit a connected device type or name.

Edit a Connected Device

To select the device type, or to edit the name of a connected device:

➊ Click the pencil tool. A page opens allowing you to select the device type, or to edit the

name of a connected device.

➋ Select the appropriate device type from the Connected Devices dropdown menu. Choose

from Unknown, Computer, Handheld, or Other.

➌ To change or revise the existing connected device name, type the desired name in the

device name eld.

➍ Click the checkmark to nish editing the device and save your changes.

Change the Maximum Number of Connected Devices

To change the maximum number of connected devices:

➊ Click Settings on the Menu panel to display the Wi-Fi Settings page.

➋ Select the number of devices from the Maximum Wi-Fi connected devices dropdown menu.

➌ Click Save Changes.

Blocked Devices

The Blocked Devices menu contains the following menu options:

• Block Button — click Block to disconnect a connected device and prevent it from reconnecting. The blocked device then appears in the Blocked List. This option is available for use with each connected device, except for your own device, and any devices connected via Ethernet.

• Blocked List — lists any devices you have blocked. Note that since these devices are not currently connected, and are blocked from connecting, they do not have an IP address. Instead, they are identied by their name and MAC address.

• Unblock Button — click Unblock to unblock a previously blocked device, freeing it to connect again. The unblocked device is deleted from the Blocked List, and will reappear in the Connected Devices list when it connects.

Voice Signal

Voice Signal displays the network Voice Signal strength on the Voice Signal indicator using one to ve bars, and provides Voice Strength details including the Voice network operator, dBm Voice Signal measurement, and Ec/Io measurement.

On the 4G LTE Broadband Router with Voice Display

To display Voice Signal strength details:

➊ Press the select button on the Home screen to display the Menu options.

➋ Using the scroll button, scroll to the Voice Signal icon and press the select button to open

the Voice Signal screen and display the current Voice Signal details.

➌ Select Close to return to the Menu options.

On the 4G LTE Broadband Router with Voice Web User Interface

To display the Voice Signal strength indicator on the 4G LTE Broadband Router with Voice Web User Interface, connect with the router and go to http://VerizonBRV. The Voice Signal strength indicator displays in the status bar at the top of the web interface.

Data Signal

Data Signal displays the network Data Signal strength on the Data Signal indicator using one to ve bars, and provides Data Strength details including the network type, dBm RSRP measurement, and dB RSRQ measurement.

On the 4G LTE Broadband Router with Voice Display

To display Data Signal strength details:

➊ Press the select button on the Home screen to display the Menu options.

➋ Using the scroll button, scroll to the Data Signal icon and press the select button to open the

Data Signal screen and display the current Data Signal details.

➌ Select Close to return to the Menu options.

On the 4G LTE Broadband Router with Voice Web User Interface

To display the Data Signal strength indicator on the 4G LTE Broadband Router with Voice Web User Interface, connect with the router and go to http://VerizonBRV. The Data Signal strength indicator displays in the status bar at the top of the web interface.

Battery

Battery displays the 4G LTE Broadband Router with Voice battery strength on the Battery indicator. A fully charged battery displays solid white.

On the 4G LTE Broadband Router with Voice Display

To display Battery strength:

➊ Press the select button on the Home screen to display the Menu options.

➋ Using the scroll button, scroll to display the Battery indicator.

On the 4G LTE Broadband Router with Voice Web User Interface

To display the Battery strength indicator on the 4G LTE Broadband Router with Voice Web User Interface, connect with the router and go to http://VerizonBRV. The Battery strength indicator displays in the status bar at the top of the web interface.

Settings

Settings allows you to make device changes, update software, and backup and restore les to your 4G LTE Broadband Router with Voice.

On the 4G LTE Broadband Router with Voice Display

The Settings options on the 4G LTE Broadband Router with Voice allow you to view your Wi-Fi Name and Password, your Admin Password, and to check for an available Software update.

To display your Wi-Fi Name/Password and the Web User Interface URL/Admin Password:

➊ Press the select button on the Home screen to display the Menu options.

➋ Using the scroll button, scroll to the Wi-Fi Name/Password icon and press the select button

to open the Wi-Fi Name/Password screen and display your current Wi-Fi Name (SSID) and Password.

➌ Select More > More to open the Admin screen and display the web interface URL and Admin

Password.

➍ Select Close to return to the Menu options.

To check for available Software updates:

➊ Press the select button on the Home screen to display the Menu options.

➋ Using the scroll button, scroll to the Software Update icon and press the select button to

open the Software Update screen and display the current Software version and the date of the last check for an update.

➌ To check for an available update, select Check Now.

➍ Select Close to return to the Menu options.

On the 4G LTE Broadband Router with Voice Web User Interface

The Settings page allows you to make Wi-Fi Name and Password, Admin Password and preference changes; change voice settings; obtain software update information; and backup and restore les to your router. The Settings page contains the following menu options:

• Wi-Fi (See Wi-Fi on page 56.)

• Voice (See Voice on page 59.)

• Device (See Device on page 62.)

• Advanced (See Advanced on page 66.)

Wi-Fi

The Wi-Fi page contains the following sections:

• Basic Settings (See Basic Settings on page 56.)

• Show Advanced Settings (See Show Advanced Settings on page 57.)

Basic Settings

The Basic Settings section of the Wi-Fi page displays the current Wi-Fi Name and Password, and the maximum number of connected devices allowed.

To change these settings:

➊ Enter the desired Wi-Fi Name (SSID) in the Wi-Fi name eld.

➋ Enter the desired Password in the Wi-Fi password eld.

➌ Select the maximum number of connected Wi-Fi devices desired from the Maximum Wi-Fi

connected devices dropdown menu.

➍ Click Save Changes.

Show Advanced Settings

The Advanced Settings section of the Wi-Fi page displays current advanced setting options, including:

• Band — allows selection of the desired Band option. The 2.4 GHz is widely supported. Do not select the 5 GHz option unless you know it is supported by your Wi-Fi devices.

• Bandwidth — only available if the Band setting is set to 5 GHz. The wideband (40 MHz) option provides potentially greater throughput, but may cause interference with other wireless devices.

• Channel — should be left on Automatic unless you need to choose a particular channel for your environment.

• 802.11 mode — changes the Wi-Fi mode, if required. If all of your connected devices support

802.11n, selecting the option “802.11n only” will provide the best performance. In other cases, it is recommended that you leave this setting at its default value.

• Security — allows selection of the desired Wi-Fi security option. WPA2 is the latest and most secure method, and should be used if possible. None allows other people to monitor your Wi-Fi trac and use your data plan to access the Internet. If at all possible, using None should be avoided. Using WPA2 is strongly recommended, as this is the most secure method supported.

• Display Wi-Fi name — turn on to display the Wi-Fi name on the device display.

• Display Wi-Fi password — turn on to display the password on the device display.

• Broadcast Wi-Fi name — turn on to display this Wi-Fi network in the list of available Wi-Fi

networks on your connected devices. Turn o to make this network invisible.

• Wi-Fi privacy separation — turn on to isolate each connected device from all other connected devices. This provides additional security if some connected devices are unknown or not completely trusted. For normal operation, this should be turned o.

• Wi-Fi Multimedia (WMM) — when on, assists in throughput. If using 802.11n, it must be turned on.

• WPS — allows Wi-Fi devices to connect to a Wi-Fi network without having to manually enter the network key. If turned on in the Web User Interface, compatible Wi-Fi devices can be connected to the 4G LTE Broadband Router with Voice using the WPS option on the router display.

To display and customize Advanced Settings options:

➊ Click Show Advanced Settings to display the Advanced Settings options.

➋ Select the desired setting from the selected option dropdown menu.

➌ To turn on or o a selected setting, use the option check box.

Voice

The Voice page contains the following options:

• TTY — allows those who are hearing impaired to use their telephone to type messages back and forth with another TTY supporting device. A TTY capable device is required at both ends of the connection in order to work properly.

• Start dial timeout — sets the period of time the dial tone will be available when the phone receiver is o the hook. Options are 1 ~ 20 seconds.

• Inter-digit timeout — sets the period of silence following remote hangup. Options are 1 ~ 10 seconds.

• Remote party hangup timeout — sets the period of silence following remote hangup. Options are 1 ~ 20 seconds.

NOTE Changing the Voice settings may impair operation of your Verizon 4G LTE Broadband Router with

Voice.

To change the default Voice Settings:

➊ Click Settings > Voice > Continue to display the Voice Settings options.

➋ If a TTY device is connected to the 4G LTE Broadband Router with Voice, select the

appropriate TTY setting from the TTY dropdown menu. The default setting is Disabled.

➌ To change the period of time the dial tone is available after the phone is o-hook, select

the desired time interval from the Start dial timeout dropdown menu. Choose from 1 - 20 seconds.

➍ To change the maximum period of time between digits when dialing, select the desired time

interval from the Inter-digit timeout dropdown menu. Choose from 1 - 10 seconds.

➎ To change the period of silence following remote hangup, select the desired time interval

from the Remote party hangup timeout dropdown menu. Choose from 1 - 20 seconds.

➏ Click Save Changes.

Device

The Device page includes the following options:

• Admin Password — used to Sign In to the Web User Interface. The Admin Password page allows you to change the Admin Password, and to set a security option relating to the display of the Admin Password on the device.

• Preferences — allows you to set the time interval when the device display turns o after a period of inactivity.

• Software Update — allows you to monitor software updates automatically delivered over the mobile network.

• Backup and Restore — allows you to download a copy of the conguration settings from the 4G LTE Broadband Router with Voice to a le on your computer, or upload a previouslysaved conguration le. This conguration le contains all settings for the device, router and system functions. It does not contain any settings or data for the 4G modem.

NOTE You can only restore a ﬁle to the same device it came from.

Admin Password

To hide or display the Admin Password:

• Slide the ON/OFF button to ON to display the Admin Password on the device display or to OFF to hide the Admin Password on the router display.

To change the Admin Password:

➊ Type your current Admin Password in the Enter current password eld.

➋ Type your new Admin Password in the Enter new password eld.

➌ Type your new Admin Password a second time in the Conﬁrm new password eld.

➍ Click Save Changes to save any changes made to your password.

NOTE Your. new Admin Password must now be used to Sign In to this Web User Interface.

Preferences

The set the Turn oﬀ display time interval:

➊ Select the desired time interval from the Turn oﬀ display dropdown menu. Choose from

After 30 seconds, After 1 minute, After 2 minutes, After 5 minutes, or Never.

➋ Click Save Changes.

Software Update

The Software Update page contains the following sections:

• Current software version — displays the current software version installed on the 4G LTE Broadband Router with Voice.

• Checked for update — displays the date that the 4G LTE Broadband Router with Voice automatically checked for a software update.

• Update available — indicates if an update is available. If available, the update is automatically downloaded and installed.

Backup and Restore

The Backup and Restore page contains the following sections:

• Backup — Allows you to save your 4G LTE Broadband Router with Voice settings as a congmi le to your computer. You must enter your Admin Password in the Admin Password eld and click Download to save settings to your computer.

• Restore — Allows you to upload a previously saved backup le from your computer to your 4G LTE Broadband Router with Voice. Click Browse and select a le, then enter the Admin Password in eect when the backup le was saved in the Admin Password eld and click Restore Now.

• Restore to Factory Defaults — Allows you to restore all settings on your 4G LTE Broadband Router with Voice to the factory default values. Click Restore Factory Defaults to restore all such settings. If prompted for a password, use the Admin Password which can be found on the 4G LTE Broadband Router with Voice by selecting Menu > Wi-Fi Name/Password > More >

More.

Advanced

The Advanced page allows you to change the 4G LTE Broadband Router with Voice advanced settings. The Advanced page provides manual DNS, rewall and LAN settings; and options for conguring port ltering and port forwarding applications.

WARNING! Changing the Advanced settings may be harmful to the stability, performance,

and security of the 4G LTE Broadband Router with Voice.

The Advanced page includes the following options:

• Manual DNS — allows you to manually specify a Domain Name Server (DNS) if required.

• Firewall — allows you to select settings to protect your connected devices against malicious

incoming trac from the Internet and cannot be turned o.

• LAN — allows you to specify settings for your Local Area Network (LAN), which includes the 4G LTE Broadband Router with Voice and all connected devices.

• Port Filtering — allows you to block outgoing Internet trac, identied by port numbers.

• Port Forwarding — allows you to permit incoming trac from the Internet to be forwarded

to a particular computer or device on your Wi-Fi network. Use to allow Internet users to access any server you are running on your computer, such as a web, FTP, or email server.

NOTE Port Forwarding must be used for some online games to function correctly. The use of Port

Forwarding creates a security risk and should be turned oﬀ when not required.

Manual DNS

The 4G LTE Broadband Router with Voice automatically selects a Domain Name Server (DNS). The Manual DNS menu allows you to manually select up to two DNS IP addresses.

To manually select a Domain Name Server, follow these steps:

➊ Click the box next to Manual DNS.

➋ Enter the IP address for the rst DNS in the DNS 1 IP address eld.

➌ Enter the IP address for the second DNS in the DNS 2 IP address eld, if applicable.

➍ Click Save Changes.

Firewall

The 4G LTE Broadband Router with Voice rewall determines which Internet trac is allowed. The Firewall menu contains the following sections:

• VPN Passthrough — turns on or o the VPN feature and allows or disallows connected devices to establish a VPN tunnel.

• If this is ON (turned on), this feature allows VPN clients to connect through the 4G LTE Broadband Router with Voice to remote VPN Servers. Normally, this option should be turned on.

• If this is OFF (turned o), VPN clients are not allowed to connect.

• IPv6 Transparent Mode — allows connected devices to be accessible from the Internet.

• DMZ (IPv4) — If turned on, the connected device specied as the DMZ IP address (DMZ destination) will receive all trac which would otherwise be blocked by the rewall. This may assist some troublesome network applications to function properly, but the DMZ device should have its own rewall to protect itself against malicious trac.

LAN

The LAN page provides settings and information about the 4G LTE Broadband Router with Voice's network. The LAN menu contains the following sections:

• IPv4

• IP address — displays the IP address for the 4G LTE Broadband Router with Voice.

• Subnet mask — displays the subnet mask network setting for the 4G LTE Broadband Router with Voice. The default value 255.255.255.0 is standard for small (class "C") networks. If you change the LAN IP Address, ensure you use the correct Subnet Mask for the IP address range containing the LAN IP address.

• MAC address — displays the Media Access Controller (MAC) or physical address for the 4G LTE Broadband Router with Voice.

• DHCP server — DHCP Server checkbox allows you to turn on or o the DHCP Server feature.

• Start DHCP address range at — displays the start range of IP addresses reserved for use by the 4G LTE Broadband Router with Voice's DHCP server table.

• DHCP address range — displays the current range of IP addresses reserved for use by the 4G LTE Broadband Router with Voice's DHCP server table. If a device with a static IP address wants to connect to the 4G LTE Broadband Router with Voice's network, the static IP should be outside of the DHCP address range. Most devices do not have a static IP.

• DHCP lease time — determines how often connected devices must renew the IP address assigned to them by the DHCP server. Normally, this can be left at the default value, but if you have special requirements you can change this value.

• IPv6

• IPv6 — IPv6 checkbox allows you to turn on or o the IPv6 feature.

• Link-Local address — displays the local address when IPv6 is turned on.

Port Filtering

Port Filtering allows you to block outgoing Internet connections and permit only allowed applications to access the Internet. You can also customize a list of allowed applications which permits only certain programs to connect to the Internet.

Click ON to turn on Port Filtering. When the feature is turned on, you must select a port ltering application in the Applications list to allow that application to connect to the Internet. For example, if you select VPN in the Applications list but do not select HTTP, you can connect to a VPN server but you cannot connect to a web page using your Internet browser.

Click OFF to turn o Port Filtering. When the feature is turned o, any application can connect to the Internet.

The Port Filtering menu contains the following sections:

• Applications — Turn on each port ltering application that needs to be able to access the Internet by checking the box next to one or more applications. When port ltering is turned on, all other applications are blocked.

• Custom Applications — You can dene your own applications, and then turn them on or o as needed. To dene an application, you need to know the outgoing ports used by the application.

Add a Custom Application

To add a custom application:

➊ Click Add Custom Application to add a new custom application to the list of allowed

applications. You can dene and turn on custom Port Filtering applications. You need to know details of the trac used and generated by the applications you wish to dene.

NOTE The Add Custom Application option is only available when the port ﬁltering is turned on. You

can add up to ten custom applications.

The Custom Port Filtering page uses check boxes to turn on port ltering for custom applications. Similar to the Applications list, you must turn on custom applications so they can connect to the Internet.

➋ Enter the beginning of the range of port numbers used by outgoing trac for the custom

application being added in the Start Port eld.

➌ Enter the end of the range of port numbers in the End Port eld. If the port is a single port

instead of a range, type the same value for both the Start Port and the End Port.

➍ Select the protocol used by each port range from the Protocol dropdown menu. Choose

from Transmission Control Protocol (TCP), User Datagram Protocol (UDP), or both. Click Save Changes to save any changes made to the custom applications.

➎ Select the Delete checkbox next to any custom application you wish to remove and click

Save Changes.

NOTE Click on the Port Filtering menu tab again to remove deleted custom applications from view on the

screen.

Port Forwarding

Port Forwarding allows incoming trac from the Internet to be forwarded to a particular computer or device on your Wi-Fi network. Normally, the built-in rewall blocks incoming trac from the Internet. You use Port Forwarding to allow Internet users to access any server you are running on your computer, such as a Web, FTP, or E-mail server.

For some online games, Port Forwarding must be used in order for the games to function correctly. The use of Port Forwarding creates a security risk and should be turned o when not required.

NOTE Some Mobile Wireless Networks provide you with an IP address on their own network rather than

an Internet IP address. In this case, Port Forwarding cannot be used because Internet users cannot reach your IP address.

The Port Forwarding menu contains the following sections:

• Default Applications — Turn on each Port Forwarding application that needs to be able to access the Internet by checking the box next to one or more applications.

• Custom Applications — You can dene your own Port Forwarding applications, and then turn them on or o as needed. To dene an application, you need to know the outgoing ports used by the application.

Default Applications

To turn on Port Forwarding Default Applications:

➊ Slide the Port Forwarding ON/OFF button to ON.

➋ Install the application on a computer connected to the 4G LTE Broadband Router with

Voice’s Wi-Fi network.

➌ On the computer, check its IP address for the Wi-Fi network. Alternatively, you can check the

computer’s IP address on the Connected Devices screen.

➍ Enter the computer’s IP Address in the Connected Device IP Address eld beside the

application.

➎ Turn on this application by selecting its checkbox.

➏ Click Save Changes.

➐ On the Current Status screen, make a note of the Internet IP address of this device.

➑ Ask users on the Internet to connect to the Internet IP address of this device. These

connection requests will be forwarded to the IP address specied in step 3.

Custom Applications

Port Forwarding Custom Applications allow you to dene your own applications. Once dened, these applications can be turned on and o in the same way as pre-dened applications. To dene an application, you need to know the ports and protocol (TCP, UDP) used by the application for incoming trac.

To add/delete Port Forwarding Custom Applications:

➊ Click Add a Custom Application.

➋ Enter a suitable name for the application you are adding.

➌ Enter the beginning and end of the port range for each application. Each application has its

own port range.

• For a single port, enter the port number in both the Start Port and End Port elds.

• For a port range, enter the beginning of the range in the Start Port eld and the end of the range in the End Port eld.

➍ For each port range, select the protocol (TCP or UDP) used by that port range from the

Protocol dropdown menu.

➎ Enter the IP address of the connected device which will receive this trac.

➏ To remove a Port Filterting Custom Application, check the Delete checkbox for that

application.

➐ Click Save Changes.

About

About allows you to view information about your 4G LTE Broadband Router with Voice, including the mobile number, model, IMEI, web interface URL, Admin Password, internet status, device details, diagnostics and logs.

On the 4G LTE Broadband Router with Voice Display

➊ To view detailed information about your router, press the select button on the Home screen

to display the Menu options.

➋ Use the scroll button to scroll to the About icon and press the select button to open the

About screen and display your mobile phone, model, and IMEI numbers.

➌ Select More > More to display the Admin screen showing the web interface URL address and

Admin Password.

➍ Select Close to return to the Menu options.

➎ Use the scroll button to scroll to the Home icon, and press Go Home to display the Home

page.

On the 4G LTE Broadband Router with Voice Web User Interface

The About page allows you to view detailed information about Internet status, device specic information, diagnostics, troubleshooting and support. The About page contains the following menu options:

• Internet Status (See Internet Status on page 77.)

• Device Info (See Device Info on page 79.)

• Diagnostics (See Diagnostics on page 80.)

• Logs (See Logs on page 84.)

• Customer Support (See Customer Support on page 86.)

Internet Status

The Internet Status page shows 4G LTE Broadband Router with Voice settings and status and contains the following sections:

• Internet Status (See Internet Status on page 78.)

• IPv4 (See IPv4 on page 78.)

• IPv6 (See IPv6 on page 78.)

Internet Status

The Internet Status section has the following options:

• Status — displays the status of the Internet connection, usually Connected or Disconnected or Dormant if no internet activity is occurring.

• Network name — displays the name of the network to which this 4G LTE Broadband Router with Voice is currently connected.

• Technology — displays the type of technology used to connect to the Internet.

• Time connected — displays the time interval that the 4G LTE Broadband Router with Voice has been connected to the network.

• Transmitted — displays the amount of data sent to the network.

• Received — displays the amount of data received from the network.

IPv4

The IPv4 section has the following options:

• IP Address — displays the IP address for the 4G LTE Broadband Router with Voice.

• Mask — displays the subnet mask network setting for the 4G LTE Broadband Router with Voice. The default value 255.255.255.0 is standard for small (class "C") networks. If you change the LAN IP Address, ensure you use the correct Subnet Mask for the IP address range containing the LAN IP address.

• Gateway — displays the address of the server used to access the Internet.

• DNS — displays the address of the Domain Name Server (DNS).

IPv6

The IPv6 section has the following option:

• IP address — displays the IP address for the 4G LTE Broadband Router with Voice.

Device Info

The Device Info page contains detailed information about the 4G LTE Broadband Router with Voice and contains the following sections:

• Manufacturer — the manufacturer of the 4G LTE Broadband Router with Voice.

• Model — the model number or name of the 4G LTE Broadband Router with Voice.

• Radio technologies supported — lists the radio technologies supported for the 4G LTE Broadband Router with Voice

• IMEI — International Mobile Equipment Identity for this device.

• MDN — Mobile Directory Number (phone number) for this device.

• Hardware version — displays the hardware revision number.

• Software version — displays the version number of the currently installed software.

• OS version — the Operating System (OS), including its components, version.

• Modem FW version — modem rmware version.

• Wi-Fi FW version — Wi-Fi rmware version.

• Web UI version — web user interface version.

• Display UI version — displays the current user interface version.

• PRI version — displays the conguration version currently applied to the 4G LTE Broadband Router with Voice.

Diagnostics

The Diagnostics page shows information about the 4G LTE Broadband Router with Voice rmware and other system-level information. You can also view the system log. This page is used mostly for troubleshooting and is not required for normal operation. The Diagnostics page contains the following sections:

• Modem (See Modem on page 81.)

• 4G LTE Network (See 4G LTE Network on page 82.)

• 1xRTT Network (See 1xRTT Network on page 82.)

• Field Test (See Field Test on page 83.)

Modem

The Modem section has the following options:

• Phone number (MDN) — displays the Phone Number or Mobile Directory Number (MDN) is used by the mobile data network to identify this particular data service.

• MEID — displays the Mobile Equipment Identier (MEID) is used by the mobile data network to identify this particular modem.

• IMEI — displays the International Mobile Equipment Identity (IMEI) number for the 4G LTE Broadband Router with Voice.

• IMEISV — displays the International Mobile Equipment Identity (IMEI) combined with an approval number for the 4G LTE Broadband Router with Voice.

• FW version — displays the modem rmware version.

• SIM status — displays the status of the SIM card. If the SIM card is missing, or this eld indicates some form of SIM error, the 4G LTE Broadband Router with Voice will not be able to connect to the mobile network.

• ICCID — displays the ID number assigned to the SIM Card.

• MIN (MSID) — displays the Mobile Identication Number (MIN) or Mobile Station ID (MSID) is the number associated with the home service provider and the wireless phone number.

• ESN — displays the Electronic Serial Number, which is either blank or a pseudo-ESN which is not guaranteed to be unique for devices that use an MEID.

• Home SID — displays the system identier for the home network.

• ERI version — displays the Enhanced Roaming Indicator version that is currently installed.

• PRL version — displays the current version of the Preferred Roaming List (PRL), which tells the modem which non-home carrier towers should provide roaming coverage.

4G LTE Network

The 4G LTE Network section has the following options:

• Status — displays status of the network (Disabled, Not available, or Available).

• Network operator — displays the vendor that currently provides wireless access.

• Signal strength — displays the current signal strength for LTE.

• SNR — displays the signal quality; the higher the number the better the signal.

1xRTT Network

The 3G Network (eHRPD/EVDO/1xRTT) section has the following options:

• Status — displays the status of the network (Disabled, Not available, or Available).

• RSSI (1x) — displays the RSSI for the 1xRTT signal.

• Ec/Io — A measure of how clean the signal is, and is a type of signal-to-noise ratio.

• SID — System identier for the network.

Field Test

Click on Field Test to provide a list of low-level network parameters which can be helpful for technical support sta when they troubleshoot network connectivity issues.

Logs

The Logs page allows you to turn logging on or o, and to delete system logs.

NOTE Logs record various operations and are used for troubleshooting and are not needed for normal 4G

LTE Broadband Router with Voice operation.

Enable System Logs

To turn on system logs, follow these steps:

➊ Select the checkbox next to Enable logs.

➋ Click Save Changes.

Disable System Logs

To turn o system logs, follow these steps:

➊ Deselect the checkbox next to Enable logs.

➋ Click Save Changes.

Delete System Log

To delete a system log, follow these steps:

➊ Select the checkbox next to Enable logs.

➋ Select the appropriate time period for the removal of system logs from the dropdown menu

next to Delete system log.

➌ Click Save Changes.

Customer Support

The Customer Support page contains the following sections:

• Quick Links (See Quick Links on page 86.)

• Self-Serve Support (See Self-Serve Support on page 87.)

• Customer Care (See Customer Care on page 87.)

Quick Links

The Quick Links section has the following options:

• My Verizon Wireless — My Verizon Wireless allows you to manage your account, pay your bill, purchase accessories and more. Click on My Verizon Wireless to register or go to

www.verizonwireless.com/myverizon.

• Coverage Map — displays the Verizon Wireless coverage area. Also available using Home > My Account & Tools on the 4G LTE Broadband Router with Voice Web User Interface.

• Data Calculator — calculate your data usage and select the best plan to meet your data requirements. Also available using Home > My Account & Tools on the 4G LTE Broadband Router with Voice Web User Interface.

Self-Serve Support

The Self-Serve Support section has the following options:

• Attend a Wireless Workshop— click on Attend a Wireless Workshop to attend a free Wireless Workshop online or in a store to learn everything you need to know about your 4G LTE Broadband Router with Voice. (You can also open your browser and type https://

vzwworkshops.verizonwireless.com/vzwworkshops/.)

• Community Forums — click on Community Forums to follow, share and participate in the Broadband & Netbook Community. In addition, you can search Broadband & Netbook Community discussions for specic topics. (You can also open your browser and type https://

community.verizonwireless.com/community/broadband.)

• Device Support Page — click on Device Support Page to join and discuss the latest news in Verizon Wireless products, services, and more. (You can also open your browser and type

https://community.verizonwireless.com/welcome.)

• User Guide — click on User Guide to access an online version of the 4G LTE Broadband Router with Voice User Guide. (You can also open your browser and type http://VerizonBRV/

Customer Care.)

Customer Care

Verizon Customer Care: 1.800.922.0204

Troubleshooting

Overview

Common Problems and Solutions

Technical Support

Overview

When properly installed, the 4G LTE Broadband Router with Voice is a highly reliable product. Most problems are caused by one of these issues:

• Phones or ethernet devices connected to incorrect ports. Please refer to the labels next to the ports for proper connections.

• Network coverage is unavailable due to coverage area, an account problem, or a network problem. To display a Verizon Wireless coverage map, see Verizon Wireless Coverage map.

The following tips can help solve many common problems encountered while using the 4G LTE Broadband Router with Voice.

First Steps

• Make sure you are using the 4G LTE Broadband Router with Voice in the correct geographic region.

• Ensure that your wireless coverage extends to your current location.

• If you do not receive a strong voice or data signal, move the device to a dierent location.

• Ensure you have an active subscription plan.

• Restarting your computer and your 4G LTE Broadband Router with Voice can resolve many issues.

IMPORTANT Before contacting support, be sure to restart both your computer and your

4G LTE Broadband Router with Voice.

Common Problems and Solutions

The following are some common problems and solutions.

Why am I not getting a dial tone on my handset?

• Ensure that the power adaptor is properly connected and that the power indicator is illuminated.

• Check to make sure the telephone cable is securely plugged in.

• Check to make sure you are not roaming outside of the Verizon Wireless network.

Can I create a shortcut to access my voice mail?

The availability of a shortcut feature to access voice mail messages depends solely on the capabilities of the corded or cordless phone that you use with the 4G LTE Broadband Router with Voice. Please refer to the user material that came with your phone.

If your home phone does not support a shortcut feature to access voice messages, you may have the option to save your voice mail number into the address book on the handset and assign that number to the #1 speed dial position on your phone’s keypad. Remember, you can always dial *86 to accessyour voice mail.

Can I use my telephone answering device instead of voice mail?

Yes. Set the answering device to fewer rings in order to pick up the call before Verizon Wireless voice mail. Alternatively, turn o your home answering machine or increase the number of rings if you would like to use the Verizon Wireless voice mail service. Please refer to the user material provided by the home answering machine manufacturer for instructions.

Does 911 work on this device?

Yes, but since the 4G LTE Broadband Router with Voice is designed for an indoor environment, please be prepared to provide your location inside the premises to public service personnel. The GPS chipset embedded in this device will work best if the device is located near a window or other opening.

Does the 4G LTE Broadband Router with Voice work during a power outage?

While the 4G LTE Broadband Router with Voice has a backup battery, if the landline device requires external power to operate, service (including the ability to make and receive E911 calls) will not be available during a power outage. Service will only be available during a power outage if the home telephone connected to the device does not rely on external power to operate (as is the case with many corded phones).

Only voice service will be available during a power outage. Data service will not be available.

How long is the backup battery life of the 4G LTE Broadband Router with Voice?

Talk usage time on backup battery is approximately 4 hours and standby time is approximately 33 hours. Internet connectivity is disabled to preserve talk time when in backup battery mode. Actual values can vary with environmental conditions.*

How does Caller ID (CID) work?

CID allows you to see the caller’s name and/or phone number before you take the call. Monthly subscription charges may apply. Please consult your carrier for further information.

Can I adjust the volume on my telephone?

You can adjust the volume using your telephone connected to the 4G LTE Broadband Router with Voice. Four volume levels are available, with level 1 being the softest and level 4 the loudest. The default setting is level 4.

➊ Take the phone o the hook so you can hear the dial tone and verify that telephone service

is available.

➋ Press ## to adjust the volume.

➌ Press keys 1 to 4 to select the desired volume.

➍ After selecting the desired volume, press the * key to save it. If you hear a single

conrmation tone, you have successfully set the volume level.

NOTE If you hear a double tone you have pressed an incorrect key. The system will return to the oﬀ-hook

state, and you can try adjusting the volume again when you hear the dial tone.

Why do I get the recording, "Call cannot be completed as dialed?"

Check the number to ensure you’re dialing correctly, without pauses longer than two seconds between dialed digits. If you require more than two seconds between dialed digits, you can change the time interval setting using the Web User Interface at http://verizonbrv/

How do I reset the Wi-Fi and Router settings back to factory settings?

To reset the Wi-Fi and router settings:

➊ Connect to 4G LTE Broadband Router with Voice. Open a web browser on the connected

device and enter http://VerizonBRV/ or http://192.168.1.1 in your browser.

➋ Open the 4G LTE Broadband Router with Voice Backup and Restore page after Signing In to

the Web User Interface. (See Backup and Restore on page <?>.) The Backup and Restore page has a Restore to Factory Defaults button. This button resets all Wi-Fi and Router settings to their factory default values. All existing settings are lost.

* If the router is disconnected from AC power and running on the battery alone, only voice calls are supported. A phone that does not require separate electric power is required to place or receive calls (including 911) during a power outage.

How do I reset the 4G LTE Broadband Router with Voice back to factory settings?

The master reset button is in a small hole located on the bottom of the 4G LTE Broadband Router with Voice battery cover. This button returns the device to factory settings, including resetting the Wi-Fi Name (SSID) and Password and Admin Password.

To reset the 4G LTE Broadband Router with Voice:

➊ Place one end of an unfolded paper clip into the master reset button hole.

➋ Press the paper clip on the button until the display shows "Verizon Powering O" (about ve

to six seconds), then your 4G LTE Broadband Router with Voice will restart.

Master Reset Button Hole

WARNING! The "Reset to Factory Defaults" operation overwrites ALL existing settings. If

the Wi-Fi settings change, you will lose this connection, and need to reconnect using the new settings.

Technical Support

IMPORTANT Before contacting support, be sure to re-start both your computer and the 4G

LTE Broadband Router with Voice and perform the trouble shooting steps in this guide.

Technical Support

For additional information and technical support, visit any Verizon Wireless store, the online support page at http://Verizonwireless,com/support, or contact Customer Service at 1-800-922-0204 if additional help is required.

Product Specications and

Regulatory Information

Product Specications

Regulatory Information

Wireless Communications

Limited Warranty and Liability

Safety Hazards

Proper Battery Use and Disposal

Product Specications

General

Name: Verizon 4G LTE Broadband Router with Voice Model: T1114 Standards/Approvals/Certications: FCC (North America)/RoHS Weight: 420 g / 14.8 oz Dimensions: 138.2 mm x 80.2 mm x 173.3 mm,

5.44 in x 3.16 in x 6.8 in Wireless Network LTE, CDMA 1xRTT Wireless Network – Wi-Fi Mode 802.11 a/b/g/n Default SSID Verizon-4GLTE-BRV-XXXX Battery

• Size

• Time required for full charge

Chip Set: QUALCOMM® MDM9615 Interface Types: Ethernet (3)/Phone (RJ-11 (2)/Optional external

LED: Power, Wi-Fi, LAN, WPS, WWAN GPS: A-GPS for E911 only

2150 mAh

2.5 - 3 hours (when not in use)

antenna (2)

Technology/Bands

Technology: 4G LTE, CDMA Band Designation: 4G LTE: B4 (700 MHz)/B13 (1700/2100 MHz)

CDMA 1xRTT: 800/1900 MHz LTE Transmit Band: 746-763 MHz/1720-1755 MHz LTE Receive Band: 776-793 MHz/2110-2155 MHz CDMA Transmit Band: 824.7-848.31 MHz/1851.25-1908.75 MHz CDMA Receive Band: 869.7-893.31 MHz/1931.25-1988.75 MHz

Environmental

Operating Temperature: -10 ° C to +55° C (14°F to 131° F) Storage Temperature: -40 ° C to +85° C (-40°F to 185° F) Drop: 1 meter (3.28 feet) drop, no damage – fully

operational Vibration Stability:

5 Hz to 500 Hz, 0.1 octave/second

Verizon T1114 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual