Verizon T1114 User Manual
User Guide
4G LTE Broadband Router with Voice
©2013 Novatel Wireless, Inc. All rights reserved. The information contained in this document is subject to change
without notice and should not be construed as a commitment by Novatel Wireless, Inc.
Patents and Licenses
Visit www.novatelwireless.com/patents for a complete list of all Novatel Wireless patents.
Software License
Proprietary Rights Provisions:
The software drivers provided with this product are copyrighted by Novatel Wireless and/or Novatel Wireless’ suppliers.
Although copyrighted, the software drivers are unpublished and embody valuable trade secrets proprietary to Novatel
Wireless and/or Novatel Wireless’ suppliers. The disassembly, decompilation, and/or Reverse Engineering of the software
drivers for any purpose is strictly prohibited by international law. The copying of the software drivers, except for a reasonable
number of back-up copies is strictly prohibited by international law. It is forbidden by international law to provide access
to the software drivers to any person for any purpose other than processing the internal data for the intended use of the
software drivers.
U.S. Government Restricted Rights Clause:
The software drivers are classied as “Commercial Computing device Software” and the U.S. Government is acquiring only
“Restricted Rights” in the software drivers and their Documentation.
U.S. Government Export Administration Act Compliance Clause:
It is forbidden by US law to export, license or otherwise transfer the software drivers or Derivative Works to any country where
such transfer is prohibited by the United States Export Administration Act, or any successor legislation, or in violation of the
laws of any other country.
Trademarks and Service Marks
Novatel Wireless is a trademark of Novatel Wireless, Inc., and the other trademarks, logos, and service marks (collectively the
“Trademarks”) used in this user manual are the property of Novatel Wireless or their respective owners. Nothing contained in
this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Novatel
Wireless or any other Trademark displayed in this user manual without the written permission of Novatel Wireless or its
respective owners.
• Novatel Wireless, and the Novatel Wireless logo are all trademarks of Novatel Wireless, Inc.
• MiFi® and the MiFi logo are registered trademarks of Novatel Wireless, Inc.
• Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or
other countries.
• Apple®, Mac®, and Mac OS® are trademarks of Apple, Inc., registered in the U.S. and other countries.
• Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
The names of actual companies and products mentioned in this user manual may be the trademarks of their respective
owners.
Novatel Wireless Revision History
Part Number Revision Description Date
90026844 R1 Initial release 24 Sep 2013
FCC ID: PKRNVW
PN: 90026844_R1_UG_OvationT1114_VZW
Please visit
www.novatelwireless.com for the latest information about your device.
Contents
Getting Started ........................................................ 1
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Components and Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Status Indicators ......................................................................... 6
Power Management ......................................................................... 8
Caring for Your Router ....................................................................... 9
Using the 4G LTE Broadband Router with Voice .......................... 10
Accessing the Network .....................................................................11
Inserting and Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Removing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Backup Battery Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Installing the Optional Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Powering On and O ...................................................................17
Powering On .......................................................................17
Powering O .......................................................................17
Connecting Your Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Initial Activation ....................................................................18
Using Your Telephone After Initial Activation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Making Calls ........................................................................ 19
Receiving Calls .....................................................................19
Voice Mail ..........................................................................19
Call Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
10-Digit Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Home Security Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Other Incompatibilities .............................................................20
Connecting to Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Connecting Wi-Fi Devices ...............................................................21
Connecting Wired/Ethernet Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Using Your Router After Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using the 4G LTE Broadband Router with Voice Display .................................. 28
4G LTE Broadband Router with Voice Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Managing Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
On the 4G LTE Broadband Router with Voice Display .....................................30
On the 4G LTE Broadband Router with Voice Web User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . 31
Sign In .................................................................................32
Sign In .............................................................................32
Menu Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Home ......................................................................................34
On the 4G LTE Broadband Router with Voice Display .....................................34
On the 4G LTE Broadband Router with Voice Web User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . 35
Manage My Broadband Router with Voice ........................................... 36
My Account & Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Help & Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Data Usage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
On the 4G LTE Broadband Router with Voice Display .....................................40
On the 4G LTE Broadband Router with Voice Web User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . 41
Wi-Fi Name/Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
On the 4G LTE Broadband Router with Voice Display .....................................42
Connected Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
On the 4G LTE Broadband Router with Voice Display .....................................43
On the 4G LTE Broadband Router with Voice Web User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . 44
Connected Devices ................................................................. 45
Blocked Devices .................................................................... 48
Voice Signal ................................................................................50
On the 4G LTE Broadband Router with Voice Display .....................................50
On the 4G LTE Broadband Router with Voice Web User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . 50
Data Signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
On the 4G LTE Broadband Router with Voice Display .....................................51
On the 4G LTE Broadband Router with Voice Web User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . 51
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
On the 4G LTE Broadband Router with Voice Display .....................................52
On the 4G LTE Broadband Router with Voice Web User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . 52
Settings ....................................................................................53
On the 4G LTE Broadband Router with Voice Display .....................................53
Wi-Fi ...............................................................................56
Voice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Device .............................................................................62
Advanced ..........................................................................66
About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
On the 4G LTE Broadband Router with Voice Display .....................................76
On the 4G LTE Broadband Router with Voice Web User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . 77
Internet Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Device Info .........................................................................79
Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Logs ................................................................................84
Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Common Problems and Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Technical Support ..........................................................................93
Technical Support ...................................................................... 93
iii
Product Specications and Regulatory Information ...................... 94
Product Specications ......................................................................95
General ................................................................................95
Technology/Bands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Environmental. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Wireless Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Limited Warranty and Liability ..............................................................98
Safety Hazards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Proper Battery Use and Disposal ...........................................................101
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
iv
1
Getting Started
Overview
Components and Indicators
Power Management
Caring for Your RouterRouter
Overview
The 4G LTE Broadband Router with Voice is a wireless router that delivers Internet connectivity and
telephone service. You can make a phone call and simultaneously provide network and Internet
connectivity for up to 10 devices via Wi-Fi and up to 3 devices via Ethernet. Connect laptops,
tablets, e-readers, gaming consoles and more. **
System Requirements
• Compatible with all major operating systems.
• Works with the latest versions of browsers, including Android™, Google Chrome®, Firefox®,
Internet Explorer®, Safari® and Mobile Safari™.
To use Wi-Fi mode, your computer needs Wi-Fi capability. If your computer does not have Wi-Fi
capability you can use Ethernet.
Your 4G LTE Broadband Router with Voice must have a voice and/or data plan to function properly.
You must subscribe to an eligible Verizon Wireless Voice Only, Data Only or Voice and Data plan. (See
Getting Started on page 12.)
* When multiple users are connected to the 4G LTE Broadband Router with Voice, all of their data usage will be aggregated and
applied to the Verizon Wireless customer’s data allowance. A voice plan is not required to make E911 calls, but an external
telephone must be connected to the router.
2
Components and Indicators
➊
➋
➌
➍
➎
➏
➓
➒
➐
➑
➊ Power on/off button — powers the router on and o.
➋ Internet indicator — displays internet availability.
➌ Wi-Fi indicator — displays status of Wi-Fi connections to the router.
➍ LAN indicator — displays status of Ethernet connections to the router.
➎ WPS button — allows devices to connect to the router using WPS and displays WPS
connection status.
➏ OLED display — displays connected devices, messages, network connection information,
and menu options.
➐ Scroll left/right — use to scroll and select the desired menu option.
➑ Select button — use to select a menu option.
➒ Network indicators — displays data and voice signal strength, network activity and roaming
status.
➓ Status bar — displays number of devices connected to the router via Wi-Fi and number of
new voice mail messages.
3
➊
➋
➌
➍
➎
➏
➐
➑
➒
➓
➊ Optional antenna* port 1 — optional antenna connection port
➋ Optional antenna* port 2 — optional antenna connection port
➌ Phone port 1 — phone connector port
➍ Phone port 2 — phone connector port
➎ Home Security port** — Home Security connector port
WARNING ! Do not connect telephone, fax or any other devices to the yellow port labeled ALARM.
Doing so may cause the telephone to stop working.
➏ Ethernet port 1 — Local Area Network (LAN) connector port
➐ Ethernet port 2 — Local Area Network (LAN) connector port
➑ Ethernet port 3 — Local Area Network (LAN) connector port
➒ Power port — AC power connector port
➓ Battery cover — remove to access battery (not shown - on bottom of router)
* Sold separately ** Future feature
4
Indicator States
INDICATOR LED DESCRIPTION
All Unlit The 4G LTE Broadband Router with Voice is powered
o or not receiving power, or the screen is in powersaving mode
Power
button
Blue solid
Normal operation
Internet
indicator
Wi-Fi
indicator
LAN
indicator
Blue blinking
Red solid No AC power. Router operating on battery - only voice
Red solid
Unlit Indicates no Internet connectivity
Blue solid Wi-Fi user(s) connected but not sending or receiving
Blue blinking Wi-Fi user(s) connected and sending or receiving data
Unlit No user(s) connected via Wi-Fi
Blue solid User(s) connected via Ethernet but not sending or
Blue blinking User(s) connected via Ethernet and sending or
Battery is in Low Power Mode (LPM)
service is available
Indicates Internet connectivity
data
receiving data
receiving data
Unlit No user(s) connected via Ethernet
WPS button Amber blinking Searching for wireless devices to connect via WPS.
You have two minutes to start WPS on the wireless
device you want to connect to the router
Green solid WPS connection successful
Red blinking Router could not nd a wireless device. Try again to
establish a WPS connection
5
Status Indicators
DISPLAY ICON
No icons The 4G LTE Broadband Router with Voice is powered o, or
Status Bar
Connected devices
Messages
Network
DESCRIPTION
the screen is in power-saving mode
Indicates the number of devices connected to the router via
Wi-Fi
Indicates that a new voice mail message has been received
Data signal strength*
indicator
Network activity
indicator
Voice signal strength*
indicator
Network roaming
indicator
Menu
Connected devices Scroll and select this icon to display the number and IP
Displays signal strength for the data network - one to ve bars
Displays when data is being transferred between your 4G LTE
Broadband Router with Voice and the network
Displays the signal strength for the voice network - from one
to ve bars
Displays when the router is roaming and is connected to a
network other than the Verizon network
address of connected devices
6
Software update Scroll and select this icon to display the current software
version, date and time of last check for updates and to check
for current software updates
About
Home
Data Usage*
Battery
Wi-Fi Name/Password
Scroll and select this icon to display the mobile number,
model number, IMEI, URL and Admin Password for your
4G LTE Broadband Router with Voice
Scroll and select this icon to return to the 4G LTE Broadband
Router with Voice main display screen
Scroll and select this icon to view the amount of data used in
the current billing period
More white on the battery indicates more battery life
Scroll and select this icon to display the Wi-Fi name (SSID),
password and web interface URL
* Available to customers who subscribe to an eligible data plan.
7
Power Management
Your 4G LTE Broadband Router with Voice will provide both voice and data service when plugged
into an AC power source. When disconnected from AC power and operating on backup battery
power, only voice service will be available.*
• Backup Battery — Charge the backup battery by plugging the router into AC power. When
the battery is fully charged, the battery icon on the display carousel is solid. If only battery
power is being used, data service is not available.
• AC Wall charger — You can use the router when the battery is installed and the charger is
plugged into a wall outlet. Please ensure the wall outlet is located near the router and is
easily accessible. The backup 4G LTE Broadband Router with Voice battery charges while the
router power cord is plugged into an AC outlet.
Before using the 4G LTE Broadband Router with Voice, read the battery safety information in the
"Safety Hazards" section of this guide. (See Proper Battery Use and Disposal on page 101.)
* Voice and data availability dependent upon the selected Verizon service plan. A phone that does not require separate electric
power to operate is required to place or receive calls (including 911) during a power outage.
8
Caring for Your Router
Like any electronic product, the 4G LTE Broadband Router with Voice must be handled with care to
ensure reliable operation. The following guidelines are recommended:
• Protect the router from liquids, dust, and excessive temperatures.
• Do not apply adhesive labels to the router as they may cause the router to potentially
overheat or alter the performance of the antenna.
• Store the router in dry and secure location when not in use.
9
2
Using the 4G LTE
Broadband Router with Voice
Accessing the Network
Getting Started
Connecting to Your RouterRouter
Using Your Router After Setup
Accessing the Network
4G LTE
With 4G LTE bandwidth (700 MHz) you can get the broadband speed you require for Internet
connectivity for your home, small oce or even a vacation destination. You can connect to the
Internet, access your corporate intranet, check your email and download attachments at speeds
that are up to 10 times faster than 3G*.
4G Mobile Broadband with LTE*
• Download: typical download speeds of 5-12 Mbps.
• Upload: typical upload speeds of 2-5 Mbps.
Wi-Fi 802.11a/b/g/n
• 802.11a uses the 5.0 GHz peak data rate with a bandwidth of 54 Mbps.
• 802.11b uses the 2.4 GHz peak data rate with a bandwidth of 11 Mbps.
• 802.11g uses the 2.4 GHz peak data rate with a bandwidth of 54 Mbps.
• 802.11n uses the 2.4 GHz or 5.0 GHz peak data rate with a bandwidth of 150 Mbps.
* Speeds shown are those published by Verizon Wireless, Inc. Actual throughput speed and coverage may vary.
11
Getting Started
To set up and use your 4G LTE Broadband Router with Voice for the rst time:
➊ Conrm your computer meets the minimum system requirements. (See System
Requirements on page 2.)
➋ Insert and charge the battery. (See Inserting and Charging the Battery on page 13.)
➌ Install the optional antenna, if desired. (See Installing the Optional Antenna on page 15.)
➍ Plug in the power adapter. (See Powering On and O on page 17.)
➎ Connect your telephone(s). (See Connecting Your Telephone on page 17.)
➏ Make a test voice call. (See Making Calls on page 19.)*
➐ Set up your voice mail account. (See Voice Mail on page 19.)*
➑ Connect your computer or other Wi-Fi enabled devices to the router using Wi-Fi. (See
Connecting to Your Router on page 21.)**
➒ Connect up to three devices via Ethernet. (See Connecting Wired/Ethernet Devices on
page23.)**
* Not applicable to Data plan only subscribers.
** Not applicable to Voice only subscribers.
12
Inserting and Charging the Battery
➊ Press your nger against the battery cover removal tab on the underside of the router, then
lift and remove the cover.
➋ Plug in and insert the battery, keeping the red cable to the center of the router and the
metal contacts facing up.
➌ Replace the battery cover by setting it on the router where the notches align, then press on
the cover until it clicks into place and is at across the entire bottom surface.
➍ Plug the AC power cord into the router power port on the back of the router.
➎ Plug the other end of the power cord into an appropriate electrical outlet.
CAUTION! Use only batteries and chargers with your 4G LTE Broadband Router with Voice that
have been approved by Verizon Wireless. Failure to use approved batteries and chargers may
increase the risk that your router will overheat, catch fire, or explode, resulting in serious bodily
injury, death, or property damage.
Removing the Battery
➊ Power o and unplug the router if applicable.
➋ Press your nger against the battery cover removal tab on the underside of the router, then
lift and remove the cover.
➌ Lift the battery to remove from the battery compartment.
➍ Carefully disconnect the battery cable from the battery plug.
IMPORTANT Whenever you remove or insert the battery, ensure your 4G LTE Broadband
Router with Voice is not connected to any device or power source. Never use tools, knives, keys,
pens or any type of object to force the battery cover open or to remove the battery. Using any of
these types of objects could result in puncturing the battery.
13
Backup Battery Tips
WARNING ! Always use approved batteries and chargers with your 4G LTE Broadband Router
with Voice. The warranty does not cover damage caused by non-approved batteries and/or
chargers.
• It normally takes 2.5 to 3 hours to fully charge the backup battery with the power cord.
• Do not use sharp objects or excessive force or remove the battery, as this may damage the
router and the battery.
• Battery life depends on the network, signal strength, temperature, features, and accessories
you use.
• New batteries or batteries stored for a long time may take more time to charge.
• When charging your battery, keep it near room temperature.
• When storing your battery, keep it uncharged in a cool, dark, dry place.
• Never expose batteries to temperatures below -20°C (4°F) or above 60°C (140°F).
• Never leave the router in an unattended vehicle due to uncontrollable temperatures that
may be outside the desired temperature range for this router.
• Some batteries perform best after several full charge/discharge cycles.
• It is normal for batteries to gradually wear down and require longer charging times. If you
notice a change in your battery life, it is probably time to purchase a new battery.
14
Installing the Optional Antenna
To purchase the optional ProBrand 4G LTE Signal Booster Antenna (PROB4GANT) for the 4G LTE
Broadband Router with Voice, please visit
www.verizonwireless.com or go to a Verizon Wireless store.
IMPORTANT INSTRUCTIONS Read before installation.
If using the optional antenna, align the antenna with the antenna port on the 4G LTE Broadband
Router with Voice and attach securely into place.
Use the following installation instructions to comply with FCC rules on RF exposure. Failure to follow
these guidelines can result in operations that exceed RF exposure limits.
• Maintain a minimum distance of at least 20 cm (8 in) from all persons regardless of how the
antenna is mounted (stand assembly or wall mount).
• Connect the antenna to the router using the supplied cable only – do not use a dierent
cable. Use the full length of the cable to position the antenna as far from the router and
generally populated areas as possible.
• For wall mount installations, position the antenna as far o the ground as possible ensuring
at least 20 cm (8 in) from people.
15
• For stand assembly installations, maintain a minimum distance of 20 cm (8 in) between the
antenna and people at all times.
• Do not operate the 4G LTE Broadband Router with Voice and the antenna within 5 cm (2 in)
of each other.
• Use only the approved ProBrand 4G LTE Signal Booster Antenna (PROB4GANT) available
through Verizon Wireless. Never use an antenna from another vendor or another source.
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Powering On and O
Powering On
➊ Plug the power cord into the router power port.
➋ Plug the power adapter into an AC wall outlet. The router will power on automatically, and
guide you through a welcome process for connecting via Wi-Fi. When complete, ensure at
least one bar of the voice signal strength indicator ( ) is lit. If not, move the router to an
alternative location that provides a stronger signal.
WARNING! Be sure to use the power cord that came with your router to avoid damage that
may void the warranty.
NOTE If the router is disconnected from AC power and running on the battery alone, only voice calls are
supported. A phone that does not require separate electric power to operate is required to place or
receive calls (including 911) during a power outage.
Powering Off
➊ Press and hold the Power button until the display shows Verizon Powering Off. If the battery
is not fully charged, the router will begin operating in Charging Mode, and the screen will
display the battery charging indicator ( ). When the battery is fully charged, the router
will power o completely.
➋ To restart normal operation, press and hold the Power button until the display shows
MiFi® Powered.
Connecting Your Telephone
The 4G LTE Broadband Router with Voice provides ports for up to two telephones. Both ports use
the same telephone number.
➊ Unplug your telephone’s cord from your wall’s telephone jack.
WARNING! Do NOT plug the 4G LTE Broadband Router with Voice into your telephone wall
jack.
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➋ Plug the end of the telephone cord that was just removed from the wall jack into one of the
two phone ports on the back of the router. The other end of the cord must remain plugged
into the back of your telephone’s base unit.
NOTE If the router is disconnected from AC power and running on the battery alone, only voice calls are
supported. A phone that does not require separate electric power to operate is required to place or
receive calls (including 911) during a power outage.
Initial Activation
Transferring Your Existing Number
IMPORTANT
4G LTE Broadband Wireless Router with Voice until the transfer process is complete. This process
can take 2–10 business days and you will receive an email to the email address you provided
when your transfer is complete.
Once the transfer is complete, disconnect the phones attached to your home wall jacks. Connect
your phone(s) to the 4G LTE Broadband Router with Voice and power on. You will now be able to
make and receive calls through the phones connected to the router.
To check the status of your transfer, visit www.verizonwireless.com/lnp or call the Port Center at
(877) 567-4899.
Customers transferring a phone number will not be able to receive calls on the
Activating a New Number
Your router automatically activates the new number after the router is powered on, as long as
network coverage is available. Make a call to test service.
To display your new phone number:
• Select Menu and open the About option. The initial About screen displays your new mobile
phone number, the 4G LTE Broadband Router with Voice model, and the IMEI number.
NOTE A voice plan is required to make and receive calls. Your 4G LTE Broadband Router with Voice will
require 10-digit dialing in most areas. Customers will typically need to use the three-digit Area Code
when dialing local and long distance numbers. If you are not subscribed to a plan with voice service
and would like to add this feature, dial *611 to sign up for service.
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Using Your Telephone After Initial Activation
Making Calls
Before making a call, make sure at least one of the voice signal strength indicators is lit.
➊ Place a call by entering the desired telephone number, including area code.
➋ When your call is complete, hang up or return the phone to the receiver to ensure that you
can receive calls.
Receiving Calls
• For customers with a new telephone number, simply share your new number with friends
and family. When they call, answer the phone connected to your 4G LTE Broadband Router
with Voice.
• For customers that are transferring their current home number to the 4G LTE Broadband
Router with Voice, do not disconnect your existing home phone from the wall jack during the
transfer process.
• Incoming calls will continue to ring on your existing home phone until the transfer is
complete.
Voice Mail
Setting up Voice Mail
To set up and manage your voice mail, dial *86 and follow the system prompts. For more details
about your voice mail service, visit www.verizonwireless.com/voicemail.
Using Voice Mail
➊ The voice mail indicator ( ) and number of voice messages not yet listened to will
appear on the status bar of the 4G LTE Broadband Router with Voice display.
➋ Dial *86 to access your voice mail.
➌ Follow the system prompts to listen to and manage your voice mails.
NOTE Refer to the Troubleshooting section for additional instruction on accessing voice mail or using a
home telephone answering machine as your preferred method to manage your voice messages.
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Call Forwarding
Verizon 4G LTE Broadband Router with Voice allows customers to forward calls to another phone
number, including your mobile phone or oce number. Your home phone will not ring until
you turn o the service. Airtime applies to forwarded calls even if you send the call to landline
telephones.
To Turn on Call Forwarding
➊ Dial *72.
➋ Immediately enter the phone number where you want calls forwarded
(for example, *72-212-123-4567).
➌ You will hear a conrmation tone.
➍ Hang up your home phone or return the phone receiver to its base.
To Turn off Call Forwarding
➊ Dial *73.
➋ You will hear a conrmation tone.
➌ Hang up your home phone or return the phone receiver to its base.
10-Digit Dialing
Your Verizon 4G LTE Broadband Router with Voice will require 10-digit dialing in most areas,
requiring Customers to use the three-digit Area Code when dialing local and long distance
numbers.
Home Security Systems
Your Verizon 4G LTE Broadband Router with Voice does not support Home Security systems at
this time. Please check with your Home Security system provider to conrm the compatibility
requirements of your Home Security system.
Other Incompatibilities
• Making or receiving collect, 500, 700, 900, 976, operator-assisted or dial-around
(e.g., 1010-XXXX) calls
• DSL or dial up Internet service
• DVR, Dish Network, and DirecTV
• Mobile merchant machines (credit card machines)
• Any type of PBX or Centrex system
• Medical or Life Alert dependencies
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Connecting to Your Router
Connecting Wi-Fi Devices
You can connect to your 4G LTE Broadband Router with Voice with your computer, tablet or other
Wireless devices that have Wi-Fi and Internet browser software. Your 4G LTE Broadband Router with
Voice is compatible with all major operating systems, and works with the latest version of browsers,
including Android, Google, Chrome, Firefox, Internet Explorer, Safari and Mobile Safari. Your default
Wi-Fi Name (SSID) and Password can be found on the router display upon initial power up.
To access your Wi-Fi Name (SSID) and Password after the initial power up or a router reset:
➊ Power on your 4G LTE Broadband Router with Voice.
➋ Select Menu and open the Wi-Fi Name and Password option.
➌ Select Open to display the Wi-Fi Name/Password.
To connect to your router:
➊ Turn on your Wi-Fi capable device and connect your 4G LTE Broadband Router with Voice to
AC power. The router display will light up and broadcast its own wireless network and name.
➋ Open the Wi-Fi application or controls on the computer or Wi-Fi capable device that you
want to connect to your router and nd the Wi-Fi name (SSID).
Tip! The steps to connect to a Wi-Fi network vary depending on your operating system and whether
you use the native application or third-party software. Generally, with a PC you click an icon in the
Windows notification area where you can select View Available Wireless Networks, or click the
Airport icon in the menu bar on a Mac® computer. If you are unfamiliar with wireless networking on
your computer, consult the computer’s help system.
➌ When prompted, enter your Password, which can be found on the router display by pressing
the Select button (Menu) on the Home screen to display the Wi-Fi icon, then pressing the
Select button (Open) to display the Wi-Fi Name/Password screen. The router display should
now show an additional connected device. Your Wi-Fi capable device is now connected to
the Internet.
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You can view or change 4G LTE Broadband Router with Voice settings by connecting to the router’s
web user interface at http://VerizonBRV or http://192.168.1.1.
To nd the Web User Interface URL and Admin Password on the 4G LTE Broadband Router with
Voice’s display:
➊ From the Home screen, select Menu to display the Menu options.
➋ Scroll to About and select Open > More to display the web interface URL and Admin
Password.
IMPORTANT Charge the battery completely before you connect your computer to your 4G
LTE Broadband Router with Voice. (See Inserting and Charging the Battery on page 13.)
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Connecting Wired/Ethernet Devices
You can connect up to three wired devices such as laptops, printers and gaming consoles via
Ethernet.
➊ Plug the end of an Ethernet cable into one of the three Ethernet ports.
➋ The other end of the cable must remain plugged into the Ethernet port of the device you
wish to connect.
NOTE The Ethernet cables are sold separately.
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Using Your Router After Setup
You can use the 4G LTE Broadband Router with Voice to connect up to a total of 10 Wi-Fi capable
devices and three devices connected via Ethernet simultaneously to the mobile broadband
network. The router is powered on as soon as you plug it into AC power.
The 4G LTE Broadband Router with Voice comes from the factory with security settings turned on.
You can change the security settings using the Web User Interface.
To change your security settings:
➊ Open the web browser of a device connected to the 4G LTE Broadband Router with Voice
and enter http://VerizonBRV or http://192.168.1.1.
➋ Sign In with the Admin Password which can be found on the router display by selecting
Menu > Wi-Fi Name/Password > Open > More > More.
➌ To change your Wi-Fi Name/Password, from the Web Interface Home page, select Manage
My 4G LTE Broadband Router with Voice > Customize my Wi-Fi Settings. By default, your Wi-Fi
and Admin Passwords are the same.
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➍ Enter the new Wi-Fi Name in the Wi-Fi name eld and the new Wi-Fi Password in the Wi-Fi
password eld.
➎ Click Save Changes.
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