Verifone QX100 Users Manual

QX100

DRAFT

Contactless Reader

Installation Manual

Copyright

DRAFT

© 2007 VeriFone, Inc.
All rights reserved. No part of the contents of this document
may be reproduced or transmitted in any form without the
written permission of VeriFone, Inc.
The information contained in this document is subject to
change without notice. Although VeriFone has attempted to
ensure the accuracy of the contents of this document, this
document may include errors or omissions. The examples are
for illustration only and may not be suited for your purpose.
This document, including without limitation, the examples is
supplied “As-Is.”

Trademark Information

VeriFone, the VeriFone logo, QX, and QX100 are registered
trademarks of VeriFone. Other brand names or trademarks
associated with VeriFone’s products and services are
trademarks of VeriFone, Inc. All other brand names and
trademarks appearing in this manual are the property of their
respective holders.

Catalog Number

DOC114EN01-C

Print Date

June 2007

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Forward

Thank you for purchasing the QX100 Contactless Reader. This
manual includes basic installation instructions in addition to
safety, care, and maintenance instructions.

It is recommended that you store this manual in a safe place for
future reference.

All graphic images in this manual are for illustrative
purposes only.
Different models of the contactless reader may vary in
appearance according to country of use or particular
customer requirements.
The basic installation procedure is the same for most
units.
The operation of the reader is application-dependent.

Document Conventions

Warning

Caution

Note

Failure to follow specific procedures and practices
may result in personal injury.

Failure to follow specific procedures and practices
may result in damage to the reader or other
equipment.

Helpful hints and other important information abo ut
the use of the reader.

Note

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Table of Contents

Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . iii

1. Product Regulatory Information. . . . . . . . . . . . . . . .1

2. General Safety Instructions . . . . . . . . . . . . . . . . . .3

3. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . .4

4. Initial Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Contents Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Selecting a Point-of-Sale Location. . . . . . . . . . . . . . . . . 6

5. Optional Accessories. . . . . . . . . . . . . . . . . . . . . . .7

6. General Features . . . . . . . . . . . . . . . . . . . . . . . . .8

7. Connecting to a POS Terminal or ECR . . . . . . . . . . .10

8. Mounting the Contactless Reader. . . . . . . . . . . . . .15

9. General Care and Maintenance . . . . . . . . . . . . . . .17

Technical Assistance. . . . . . . . . . . . . . . . . . . . . . . . . .17

Cleaning the Contactless Reader. . . . . . . . . . . . . . . . . .17

Shipping the Contactless Reader. . . . . . . . . . . . . . . . . .18

10. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . .19

Appendix A: Using the Contactless Reader . . . . . . . 21

Positioning the Contactless Reader . . . . . . . . . . . . . . . .21

Startup of the QX100 . . . . . . . . . . . . . . . . . . . . . . . . .22

LED Indicator Status. . . . . . . . . . . . . . . . . . . . . . . . . .22

LED Indication Status One . . . . . . . . . . . . . . . . . . . . . .23

LED Indication Status Two . . . . . . . . . . . . . . . . . . . . . .23

Audio Indication Status. . . . . . . . . . . . . . . . . . . . . . . .23

Contact Information . . . . . . . . . . . . . . . . . . . . . .24

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List of Figures

Figure 4-1 Box Contents. . . . . . . . . . . . . . . . . . . . . . . . . . 5

Figure 5-1 RS-232 Socket—9-Pin D-Type Con nector with Power

Figure 6-1 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Figure 6-2 Back View. . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Figure 7-1 Typical connection to a POS Terminal When Serial Port

Figure 7-2 Typical connection to an ECR When Serial Port has a

Figure 7-3 USB Connection to a PC-POS. . . . . . . . . . . . . . . .12

Figure 7-4 Typical D-Type Connection to an ECR or PC-POS with

Figure 8-1 Mounting the Contactless Reader . . . . . . . . . . . .16

Figure A-1 Pressing the Positioning Buttons . . . . . . . . . . . . .21

Figure A-2 Positioning the Reader . . . . . . . . . . . . . . . . . . .22

Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

has a Power Pin . . . . . . . . . . . . . . . . . . . . . . . .11

Power Pin. . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

External Power Source . . . . . . . . . . . . . . . . . . .14

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1. Product Regulatory Information

FCC Compliance Statement

Manufacturer: VeriFone, Inc.
Model: QX100

FCC Part 15 Requirements

This equipment has been tested and found to comply with the
limits for Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is
installed and operated in a commercial environment.
This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation.
Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be
required to correct the interference at his/her own expense.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the
receiver.

• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.

• Consult your representative or an experienced technician
for help.

Connection of peripherals to this unit requires the use of
grounded, shielded cables to ensure compliance with the
Class B limits.
This device complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received,

including interference that may cause undesired operation.

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Changes or modifications to this equipment, not
expressly approved by VeriFone, could void the user's
authority to operate this equipment.

In Canada

This digital apparatus does not exceed the Class B limits for
radio noise emissions from digital apparatuses set forth in the
Radio Interference Regulations of the Canadian Department of
Communications.
Cet appareil digital n'émet pas de bruits radioélectriques
dépassant les limites applicab les aux appareils de la Classe B,
déterminée par la Réglementation d'Interférence Radio du
Ministère Canadien des Communications.

EU Directives Compliance Statement

This product complies with the requirements of applicable EU
Council Directives.

Disposal of this product or any of its components must
be performed in full compliance with all EU and/or
local directives and regulations.
For more information, contact your local VeriFone
representatives or service provider.

Note

Note

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