P400/P400 PLUS
Installation Guide
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Verifone Part Number DOCXXX-00X-EN-A, Revision A.3
P400/P400 PLUS Installation Guide
© 2015 V erifone, Inc.
All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written
permission of Verifone, Inc.
The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the
accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are
for illustration only and may not be suited for your purpose. You should verify the applicability of any example or sample p rogram
before placing the software into productive use. This document, including without limitation the examples and software programs, is
supplied “As-Is.”
Verifone and the Verifone logo, are registered trademarks of Verifone. Other brand names or trademarks associated with Verifone’s
products and services are trademarks of Verifone, Inc.
All other brand names and trademarks appearing in this manual are the property of their respective holders.
Comments? Please e-mail all comments on this document to your local Verifone Support Team.
Verifone Inc.
1-800-Verifone
www.verifone.com
Verifone Part Number DOCXXX-00X-EN-A, Revision A.3
CONTENTS
PREFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Organization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Guide Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Acronym Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
CHAPTER 1
Overview P400. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
CHAPTER 2
Setup Selecting Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
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Front Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Back Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
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Environmental Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
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Electrical Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
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Contactless Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
PIN Protection Measures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
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Unpacking Shipping Carton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
MSAM/MicroSD Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Cable Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Smart Card Reader Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Magnetic Card Reader Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Contactless Transactions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
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Ensuring User Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Changing or Installing MSAMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Changing or Installing a MicroSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Attaching a Cable Connector to the
P400 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Connection to Another Verifone Terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . 15
RS-232 Connection Using an External Power Brick. . . . . . . . . . . . . . . . . . . 15
Direct USB Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
USB–Download Support using an External Power Brick . . . . . . . . . . . . . . . 16
Ethernet Connection with External Power Brick . . . . . . . . . . . . . . . . . . . . . . 16
Privacy Shield. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Stylus and Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Mounting Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Mounting P400 to a Flat Surface (Without a Mounting Adapter) . . . . . . . . . 19
Mounting P400 with Mounting Adapter to a Vertical Bracket . . . . . . . . . . . . 19
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CHAPTER 3
Specifications Unit Power Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Temperature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
P400/P400 PLUS INSTALLATION GUIDE 3
Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
External Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Magnetic Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Primary Smart Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
SAM Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
CHAPTER 4
Troubleshooting
Guidelines
Display Panel Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Keypad Does Not Respond . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Transactions Fail To Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
CHAPTER 5
Service and Support Maintenance and Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Service Returns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Accessories and Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Privacy Shield. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
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Wall Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
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Cleaning Kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
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APPENDIX A P400 Caution and Warning Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
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4 P400/P400 PLUS INSTALLATION GUIDE
PREFACE
This guide is the primary source of information for setting up and inst alling a P400
device.
Audience
Organization
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Related
Documentation
This guide provides simple descriptions of the P400 features, as well as basic
information for installing and configuring the P400.
This guide is organized as follows:
Chapter 1, Overview. Provides an overview of a P400 device.
Chapter 2, Setup. Explains how to set up and install the P400, as well as to
establish connections with other devices.
Chapter 3, Specifications. Discusses the power requirements and dimensions of
P400.
Chapter 4, Troubleshooting Guidelines. Provides troubleshooting tips.
Chapter 5, Service and Support. Provides information on cont
service provider, ordering accessories or
maintaining the P400 unit.
Appendix A, P400 Caution and Warning Messages. Shows the UL/cUL
certification-compliant translations of all W
installation guide.
To learn more about the P400 device, please refer to the following documents and
their associated Verifone Part Numbers (VPN):
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documentation from Verifone, and
arning and Caution messages in this
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acting your Verifone
P400 Certifications and Regulations VPN DOC435-001-EN
P400 Quick Installation Guide VPN DOC435-002-EN
P400/P400 PLUS INSTALLATION GUIDE 5
PREFACE
NOTE
CAUTION
WARNING
Guide Conventions
Guide
Conventions
Please refer to the following document conventions for quickly identifying special
formatting.
Table 1 describes these conventions and provid
Table 1 Document Conventions
Convention Meaning Example
Blue Text in blue indicates terms that
are cross-references.
Italics Italic typeface indicates book
titles or emphasis.
The pencil icon is used to
highlight important information.
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The caution symbol indicates
hardware or software failure, or
loss of data.
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The lightning symbol is used as a
warning when bodily injury might
occur.
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es examples of their use.
See Guide Conventions.
You must no t use this unit
underwater.
RS-232-type devices do not work
on the P400 communication port.
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The unit is not waterproof or
dustproof, and is intended for
indoor use only.
Due to risk of shock do not use
the unit near water.
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Acronym Definitions
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Please refer to Table 2 for the acronyms used in this manual.
Table 2 Acronym Definitions
Acronym Definitions
3DES Triple Data Encryption Algorithm
AC Alternating Current
ANSI American National Standards Institute
cUL Underwriters' Laboratories of Canada
DC Direct Current
DUKPT Derived Unique Key Per Transaction Method as defined in the
VISA’s POS Equipment Requirement: PIN processing and Data
Authentication, International Ver sion 1.0, August 1988
ECR Electronic Cash Register
EMV Europay, MasterCard, and Visa
ISO International Organization for Standardization
MRA Merchandise Return Authorization
MSAM Multiple Secure Access Module
LAN Local Area Network
LCD Liquid Crystal Display
LED Light-Emitting Diode
PED PIN Entry Device
6 P400/P400 PLUS INSTALLATION GUIDE
Table 2 Acronym Definitions (continued)
Acronym Definitions
PIN Personal Identification Number
POS Point-of-Sale
RS-232 Recommend Standard number 232
SAM Secure Access Module
UL Underwriters Laboratories
USB Universal Serial Bus
VPN Verifone Part Number
PREFACE
Guide Conventions
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P400/P400 PLUS I
NSTALLATION GUIDE 7
PREFACE
Guide Conventions
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8 P400/P400 PLUS INSTALLATION GUIDE
Overview
CHAPTER 1
This chapter provides the description and enumeration of features for the P400.
P400
Front Functions
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Back Functions
The P400 is Verifone’s next generation integrated retail PINpad device. Its
touchscreen functionality and sophisticated design is perfect for high-end retail
establishments.
Although the P400 is a consumer facing handheld device, it can also be fix
mounted in some integrated retail scenarios. Given this, the product’s design is
equally appealing as a handheld PINpad and robust enough to look and function
appropriate in a fixed mount setting.
The P400 includes the following features:
• Capacitive touch LCD display
• Secure keypad supporting 3x5 matrix containing 0-9, *, #, Cancel, Backspace/
The rear of the P400 device shows the following:
• Cable connector compartment.
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Clear, and Enter keys.
• Supports telco-style format
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• Dual-function Backspace/Clear key.
• Customer-entry for Cancel and Enter keys.
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Features and
Benefits
• Threaded grommets for attaching the wall mount adapter.
• A uSD and a dual-stack MSAM connectors built into the back of the unit to
support stored-value card programs or other merchant card requirements.
Exceptional Ease of Use and Ergonomics
• Sleek and stylish shape occupies minimal counter space.
• Bold, ergonomic design fits comfortably in the palm of a hand.
• Large, hard-rubber keys provide improved tactile feedback, minimizing errors
and maximizing ease-of-use for consumers of all ages.
• Intuitive telco-style interface and colored control keys simplify training and
reduce support requests.
• 320 (RGB) x 480 TFT (HVGA) display with a capacitive touch panel.
• Rugged and reliable design.
P400/P400 PLUS INSTALLATION GUIDE 9
OVERVIEW
Features and Benefits
• Connects with most POS payment terminals.
• Supports payment transactions in a variety of payment environments.
Critical Security Protection
• Offers a choice of Master/Session or DUKPT key-management methods to
protect PIN-based transactions.
• Offers secure, reliable PIN input for expanding range of PIN-based
transactions.
• PCI-compliant for secure solutions, meeting the PED standard.
• Meets ISO and ANSI standards for PIN encryption, key management, and
MAC.
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• Key injection simplified and secured with Verifone’s SecureKit key loading
software.
• Rugged and reliable design absorbs hard knocks found at point-of-sale
counters.
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• Removable privacy shield offers option of supplemental physical security.
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• Connects with most POS payment terminals, PCs, and ECRs.
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• USB Connectivity that gives another option to connect with payment terminals,
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personal computers, and electronic cash registers (ECRs).
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Setup
WARNING
CAUTION
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Selecting
Location
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CHAPTER 2
This chapter describes the setup procedure for the P400, in the following sections:
• Selecting Location
• PIN Protection Measures
• Unpacking Shipping Carton
• MSAM/MicroSD Cards
• Power Supply
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• Cable Connections
• Smart Card Reader Use
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• Magnetic Card Reader Use
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• Contactless Transactions
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• Optional Accessories
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Use the following guidelines to select the best location for the P400 device.
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To Select a Location
Choose a location convenient for both merchant and client:
Environmental
Factors
• Far from heavy metal objects,
• A flat support surface---such as a countertop or table,
• Near a power outlet and the terminal or computer that connects to the P400.
For safety, do not string cables or cords across a walkway.
• Do not use the unit where there is high heat, dust, humidity, moisture, or
caustic chemicals or oils.
• Keep the unit away from direct sunlight and anything that radiates heat, such
as a stove or a motor.
• Do not use the P400 outdoors.
The P400 is not waterproof or dustproof, and is intended for indoor use only. Any
damage to the unit from exposure to rain or dust can void any warranty.
P400/P400 PLUS INSTALLATION GUIDE 11
SETUP
WARNING
CAUTION
PIN Protection Measures
Electrical
Considerations
Contactless
Considerations
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• Avoid using this product during electrical storms.
• Avoid locations near electrical appliances or other devices that cause
excessive voltage fluctuations or emit electrical noise (for example, air
conditioners, electric motors, neon signs, high-frequency or magnetic security
devices, or computer equipment).
• Do not use the P400 unit in water or in moist conditions.
• Disconnect the device from its POS terminal before cleaning.
Due to risk of electrical shock or terminal damage, do not use the terminal near
water, including a bathtub, wash bowl, kitchen sink or laundry tub, in a wet
basement, or near a swimming pool. Also, avoid using this product during
electrical storms. Avoid locations near electrical appliances or other devices that
cause excessive voltage fluctuations or emit electrical noise (for example, air
conditioners, neon signs, highfrequency or magnetic security devices, or electric
motors).
Avoid having metallic objects in proximity of the contactless antenna. If you need
to mount the terminal to vertical or inclined surfaces, use a flat, non-metallic
mounting plate.
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Using an enclosed metal frame or mount may negatively affect contactless
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performance
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PIN Protection
Measures
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Use the following techniques to provide effective screening of PIN-entry devices
(PEDs) during the PIN entry process. You can use these methods in combination,
although in some cases a single method might suffice.
• Position the terminal on the check-in stand in such a way as to block visual
observation of the PIN-entry process. Examples include:
• Visual shields designed into the check-in st and. The shields may be solely
for shielding purposes, or may be part of the general check stand design.
• Position the PED so that it is angled in such a way that PIN spying is
difficult.
• Install the PED on an adjustable stand that allows consumers to swivel the
terminal sideways and/or tilt it forwards/backwards to a position that makes
visual observation of the PIN-entry process difficult.
• Position in-store security cameras so that the PIN-entry keypad is not visible.
12 P400/P400 PLUS INSTALLATION GUIDE
Unpacking Shipping Carton
CAUTION
The following table describes the two preferred mounting methods and the
recommended measures to protect from PIN capture in four observation corridors:
Table 3 Mounting Methods and Protection Measures
SETUP
Ensuring User
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Privacy
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Method Cashier
PINpad
without stand
PINpad with
stand
Verifone also recommends in struction of th e cardholder re gardin g safe PIN-ent ry.
This can be done with a combination of:
• Signage on the PED
Use signage
behind the
PED
No action
needed
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• Prompts on the display, possibly with a click-through screen
• Literature at the point of sale
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Customer in
Queue
Install so that
customer is
between PED and
next in queue
Install so that
customer is
between PED and
next in queue
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Customers
Elsewhere
No action
needed
No action
needed
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On-site
Cameras
Do not install
within view of
cameras
Do not install
within view of
cameras
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• A logo for safe PIN-entry process.
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Use the following guidelines to protect the user’s privacy when he enters his
personal identification number (PIN):
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• The area of visibility should be no larger than a cone taken from the number 5
• You can secure PIN entry by installing a Privacy Shield.
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key at an angle of 45° and covering an area of 270° directly in front of the user.
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Unpacking
Shipping Carton
Carefully inspect the shipping carton and its contents for possible tampering or
damage.
This device is a secure product and any tampering can cause it to cease to
function or operate in an unsecured manner.
1 Remove the P400 unit from the shipping carton. The standard package
contains the PIN pad only and does not include any other cables or
accessories. Refer to Accessories and Documentation for more information
about P400 related accessories.
2 Remove any protective plastic wrap and place the unit on a table or
countertop.
3 Remove the clear protective film from the display.
P400/P400 PLUS I
NSTALLATION GUIDE 13
SETUP
WARNING
CAUTION
NOTE
NOTE
CAUTION
MS AM / M ic ro S D C a rd s
4 Replace all the packing materials, close the lid, and save the carton for
repacking or moving the P400 unit in the future.
Do not use a unit that has been tampered with or otherwise damaged. This unit
comes equipped with tamper-evident label. If a label or component appears
damaged, immediately notify the shipping company and your Verifone
representative or service provider.
MSAM/MicroSD
Cards
Changing or
Installing MSAMs
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You may need to install one or more multiple security access module (MSAM)
cards or replace the old cards.
Observe standard precautions in handling electrostatically sensitive devices.
Electrostatic discharges can damage the equipment. Verifone recommends using
a grounded anti-static wrist strap.
To change or install MSAM:
1 Place the terminal face down on a soft and clean surface to protect the lens
from scratches.
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2 Slide out and lift the compartment cover. The MSAM cardholders are now
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accessible.
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The P400 supports two MSAM cards in a stacked configuration.
3 Install the MSAM card by carefully sliding it into the slot until fully inserted.
Changing or
Installing a MicroSD
Card
Power Supply
14 P400/P400 PLUS INSTALLATION GUIDE
Align in the same direction as the MSAM symbol shown on the compartment case .
Insert the MSAM card with the card’s gold contacts facing away from you, toward
the unit.
To change or install MicroSD card:
1 Follow steps 1-2 in the Changing or Installing MSAMs section to open the
terminal compartment door.
2 Insert the MicroSD card directly into the slot across the MSAM card holders.
Not all P400 configurations and device contexts require the use of a power supply
– Verifone ships power supply with the terminal as required.
Contact your V erifone representative If you
terminal is used or have questions about which power supply should be used.
Using an incorrectly rated power supply can damage the unit or cause it not to
work properly. Use only a power pack with VPN PWR435-001-XX-X (see
Specifications for detailed power supply specifications).
have changed the context in which the
Cable
WARNING
NOTE
WARNING
NOTE
Connections
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Cable Connections
Disconnect the power pack cord from the power outlet before connecting a power
supply. Connect and route all cables between the terminal, ECR, and PC before
plugging the power pack cord into a wall outlet or surge protector.
Do not plug the power pack into an outdoor outlet or operate the terminal
outdoors. Disconnecting power during a transaction can cause transaction data
files not yet stored in memory to be lost.
Verifone recommends installing a power surge protector to protect against
possible damage caused by lightning strikes and electrical surges.
When the terminal has power and an application is loaded, the application starts
after the initial Verifone copyright screen and displays a unique copyright screen.
If no application is loaded, DOWNLOAD NEEDED appears on the display after
the initial Verifone copyright screen.
The P400 has seven general cabling scenarios, depending on what it connects to:
1 Connection to Another Verifone Terminal
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2 RS-232 Connection Using an External Power Brick
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3 Direct USB Connection
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4 USB–Download Support using an External Power Brick
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5 USB Connection via PoweredUSB Connection Cable
SETUP
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Attaching a Cable
Connector to the
P400
Connection to
Another Verifone
Terminal
6 Ethernet Connection with External Power Brick
Turn off or unplug the terminal when connecting or disconnecting the device to
avoid device memory corruption and data loss.
Refer to the controlling device instructions for any terminal-specific warnings.
Before going into each cabling scenario, the cables first have to be attached to the
P400. To attach a cable to the terminal, follow steps 1-2 in the Changing or
Installing MSAMs section to open the compartment door then attach the 28 pin
connector of the cable to the terminal.
The P400 connects to a Verifone terminal via a coiled cable
(VPN - CBL282-036-01-A). There is a minimum power requirement for the
termina
In cases where the terminal is only able to provide 5 V DC output to power the
P400, the terminal must be able to source at least 940 mA of current. Otherwise,
the device may not function properly.
l, currently specified at 4.7 W.
P400/P400 PLUS I
NSTALLATION GUIDE 15
SETUP
NOTE
WARNING
Cable Connections
RS-232 Connection
Using an External
Power Brick
Direct USB
Connection
USB–Download
Support using an
External Power
Brick
V
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A special dongle cable is used, where one end of the cable plugs into the P400
while the other end terminates in a DB-9 connector housing. On the housing, a
DC jack is provided to connect to an external power brick. This is a generic cable
for all RS-232-based hosts (VPN - CBL282-031-XX-A).
Similarly, a USB cable (VPN - CBL282-038-XX-A) is required in standard USB
environments. For this cable option, the host end has a molded housing which
exposes the standard USB plug.
The P400 can connect to other devices via USB while still being connected to an
external power brick through the following cable configurations:
USB Connection via Junction Box Cable
This cable option (VPN provides a mini-style Type B USB socket for connecting to the USB-based host
and a DC jack for external power connection. In addition, a Type A USB socket is
provided on the junction box to support application download via a USB thumb
drive.
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IF
USB Connection via PoweredUSB Connection Cable
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A PoweredUSB cable allows for devices to obtain power through their USB host
in
stead of requiring an independent power supply or external AC adapter.
FI
Connect the cable (VPN - CBL282-033-01-A) to the P400 and plug the male USB
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connector into the corresponding USB port of the connecting device.
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CBL282-044-01-B) comes with a junction box that
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Ethernet
Connection with
External Power
Brick
There are two variants of PoweredUSB, one with 12 V DC output and another with
24 V DC. P400 only supports 12 V DC option.
Power Sequence in USB Connection
When the unit connected is a USB Host, ensure that it is powered on prior to
connecting
Incorrect power sequence may degrade the SoC Host port.
To connect the terminal to other devices via ethernet, use the cable with a junction
box that provides a standard RJ-45 LAN socket, a mini USB port, and a standard
DC jack for an external power connection.
the USB Device.
16 P400/P400 PLUS INSTALLATION GUIDE
Smart Card Reader Use
CAUTION
The junction box comes in these configurations:
Cable Configuration Part Number
SETUP
Smart Card
Reader Use
Conducting a Smart
Card T
ransaction
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Ethernet with RS232 Junction box with RJ-45 socket (for
connecting PINPad to LAN
infrastructure), Mod-10 socket &
DC-in jack
Ethernet with RS232
and Mini USB option
Ethernet with RS232
and Mini USB option
The smart card transaction procedure can vary depending on the application.
Verify the proper procedure with your application provider before performing a
smart card transaction.
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To conduct a smart card transaction:
1 Position the smart card with the gold contacts facing upward.
2 Insert the card into the smart card reader slot in a smooth, continuous motion
3 Remove the card when the display indicates the transaction is completed.
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until it seats firmly.
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Junction box with RJ-45 socket (for
connecting PINPad to LAN
infrastructure), Type B socket, Mini
USB & DC-in jack
Junction box with RJ-45 socket (for
connecting PINPad to LAN
infrastructure), Type B socket, Mini
USB, type A USB & DC-in jack
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CBL282-006-01-B
CBL282-005-01-B
CBL282-044-01-B
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Magnetic Card
Reader Use
Conducting a Credit/
Debit Card
T
ransaction
Contactless
Transactions
Leave the smart card in the card reader until the transaction is completed.
Premature removal can void the transaction.
The P400 has a magnetic card reader that uses a triple track stripe reader. This
gives the unit greater reliability over a wide range of swipe speeds and operating
environments.
To conduct a credit or debit card transaction:
1 Position a magnetic card with the stripe facing the keypad.
2 Swipe it through the magnetic card reader.
The P400 supports contactless transactions through an integrated contactless
module. The terminal only becomes active for contactless smart card transactions
when initialized by an application.
P400/P400 PLUS I
NSTALLATION GUIDE 17
SETUP
Optional Accessories
Performing
Contactless
Transactions
Optional
Accessories
Privacy Shield
Installing the Privacy
Shield
Stylus and Holder
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Attaching the Stylus
Holder
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To perform a contactless smart card transaction:
1 Gently tap the card onto or hold the card (within 4 cm) against the surface of
the display.
2 An activated LED visual on the display accompanied by a short beeping sound
indicates a successful transaction.
These accessories can be used to further enhance the device’s functionality. See
Accessories and Documentation for additional information.
The privacy shield is used to hide the keys when entering user password in a
transaction.
To install a privacy shield:
1 Align the hooks on the privacy shield with the corresponding slots beside the
keypad on the terminal.
2 Once the hooks are in place, gently push down on the privacy shield until it
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snaps into place.
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A stylus with holder can be attached to P400 and used as an alternative device
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input method.
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To attach the stylus:
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1 Align the stylus holder’s screw holes with those found on the back of
the terminal.
2 Screw the holder onto the back of the terminal as shown in the illustration
below:
Mounting Adapter
Attaching a Mounting
Adapter to P400
Mounting P400 with
Mounting Adapter to
a Wall or Flat Surface
18 P400/P400 PLUS INSTALLATION GUIDE
This accessory is used to mount P400 to vertical or inclined surfaces.
To attach a mounting adapter to P400:
1 Align the screw holes at the back of the terminal with the corresponding
screws on the mounting adapter (this can be done with or without the stylus
holder attached).
2 Screw the mounting adapter in place while keeping the terminal aligned with
the mounting adapter.
To mount the terminal to a wall or flat surface:
1 Ensure the mounting adapter is attached to the terminal.
2 Attach three M3 screws (not included in P400 package) to the desired surface.
Make sure that they are aligned with the slots on top and at the bottom of the
mounting adapter.
Optional Accessories
NOTE
CAUTION
3 Secure the terminal with the mounting adapter in place by aligning the holes to
the M3 screws then sliding the entire assembly into place.
4 Slide the terminal down to secure it to the mounting plate. To remove the
terminal, slide the terminal up and pull away from the mounting plate.
SETUP
Mounting P400 to a
Flat Surface
(Without a Mounting
Adapter)
Mounting P400 with
Mounting Adapter to
a Vertical Bracket
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To mount the terminal to a flat surface:
1 Align the terminal's footers to the holes on the mounting plate.
2 Fit the footers of the terminal into the footer holes.
3 Screw the mounting plate in place.
Customized plates must have four recessed areas big enough to fit the footers of
the terminal. This ensures that there is no gap between the terminal and
mounting plate.
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To mount the terminal with a mounting adapter to a vertical bracket:
1 Ensure the mounting adapter is attached to the terminal.
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2 Align the three screw holes of the mounting adapter with the vertical bracket
3 Screw the vertical bracket in place.
holes.
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Mounting Considerations
Avoid having metallic objects in proximity to the contactless antenna. If you need
mount the terminal to vertical or inclined surfaces, use a flat mounting plate.
to
An enclosed metal frame or mount may negatively affect CTLS performance.
P400/P400 PLUS I
NSTALLATION GUIDE 19
SETUP
Optional Accessories
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20 P400/P400 PLUS INSTALLATION GUIDE
Specifications
CHAPTER 3
This chapter discusses power requirements, dimensions, and other specifications
of the P400 device.
Unit Power
Requirements
Temperature
Humidity
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External
Dimensions
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Weight
P400
• 5-12 V DC, 500 mA
P400 PLUS
• 5-12 V DC, 1 A
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• Operating temperature:
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• Storage temperature:
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• Relative humidity:
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• Length:
• Width:
• Depth:
• Unit weight:
166.70 mm (6.56 in)
79.60 mm (3.13 in)
42.30 mm (1.67 in)
274 g (9.66 oz)
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0° to 50° C (32° to 122° F)
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-20° to 60° C (-4° to 140° F)
5% to 90% (RH non-condensing)
Processor
Display
Magnetic Card
Reader
Primary Smart
Card
• ARM Cortex A9 32-bit processor
• 3.5” portrait mode transmissive TFT
320 (RGB) x 480 (HVGA)
• Triple track (tracks 1, 2, 3), high coercivity, bi-directional
• ISO 7816-3, 1.8 V, 3 V, 5 V
• Synchronous and Asynchronous cards
• EMV Approved
P400/P400 PLUS INSTALLATION GUIDE 21
SPECIFICATIONS
SAM Card Reader
SAM Card
Reader
Security
• Two Security Access Modules (SAMs)
• 3DES encryption, Master/Session and DUKPT key management
• VeriShield file authentication
• PCI PED 4.0 approved
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22 P400/P400 PLUS INSTALLATION GUIDE
CHAPTER 4
NOTE
Troubleshooting
Display Panel
Does Not Work
Guidelines
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This chapter lists typical malfunctions that may occur while operating a P400
device and the appropriate corrective action. If the problem persists – even after
performing the outlined guidelines, or if the problem is not described, contact your
local Verifone representative for assistance.
The P400 device uses a tamper-evident case and contains no user-serviceable
parts. Do not, under any circumstance, attempt to disassemble the unit. Perform
only those adjustments or repairs specified in this guide. For all other services,
contact your local Verifone service provider. Service conducted by parties other
than authorized Verifone representatives may void any warranty.
Use the following steps to check the display panel:
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1 Check all the cable connections.
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2 Check the controlling device's AC outlet to be sure the outlet is supplying
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sufficient power. Substitute the controlling device's power pack with another
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power pack.
3 The controlling device's application program might not be loaded correctly.
Download the application program and try again.
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Keypad Does
Not Respond
Transactions
Fail To Process
4 If the problem persists, contact your local Verifone representative.
Use the following steps to check the keypad:
1 Check the display panel. If there are no characters, or the wrong characters
are displayed, refer to Display Panel Does Not Work.
2 If the problem persists, contact your local Verifone representative.
There are several possible reasons why the unit may not be processing
transactions. Use the following steps to troubleshoot failures.
Check Magnetic Card Reader
• Perform a test transaction using one or more different magnetic stripe cards to
ensure the problem is not a defective card.
• Ensure that you are swiping cards properly (see Magnetic Card Reader Use).
• Process a transaction manually using the keypad instead of the card reader. If
the manual transaction works, the problem may be a defective card reader.
• If the problem persists, contact your local Verifone representative.
P400/P400 PLUS INSTALLATION GUIDE 23
TROUBLESHOOTING GUIDELINES
Transactions Fail To Process
Check Smart Card Reader
• Perform a test transaction using several different smart cards to ensure the
problem is not a defective card.
• Ensure that the card is inserted correctly (see Magnetic Card Reader Use).
• Ensure the MSAM cards are properly inserted in the slots and are properly
secured (see
• If the problem persists, contact your local Verifone representative.
MSAM/MicroSD Cards).
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24 P400/P400 PLUS INSTALLATION GUIDE
Service and Support
CAUTION
NOTE
CHAPTER 5
Maintenance
and Cleaning
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Service Returns
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The P400 device has no user-serviceable parts. Unless otherwise instructed, do
not, under any circumstances, attempt any service, adjustments, or repairs on t he
unit. Disconnect the device before cleaning.
To clean the unit, periodically use a clean cloth, slightly dampened with water and
drop or two of mild soap. For stubborn stains, use alcohol or an alcohol-based
a
cleaner. For best results, use a Verifone Cleaning Kit (refer to Accessories and
Documentation).
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Never use thinner, trichloroethylene, or ketone-based solvents – they can
deteriorate plastic or rubber parts.
Because the P400 can be damaged by liquid, do not spray cleaners or other
solutions directly onto the keypad or display. Always apply the cleaner to a cloth
before cleaning the device.
For P400 equipment failures that cannot be resolved by your help desk or service
department, contact one of the following hotlines for product service and repair
information:
• USA – Verifone Service and Support Group, 1-800-834-9133,
• International – Contact your Verifone representative
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Monday - Friday, 8 A.M. - 7 P.M., EST
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Before returning P400 unit to Verifone, you must obtain a Merchandise Return
Auth
orization (MRA) number. The following procedure describes how to return
one or more P400 for repair or replacement (U.S. customers only).
International customers, please contact your local Verifone representative for
assistance with your service, return, or replacement.
1 Gather the following information from the printed labels on the bottom of each
P400 device to be returned:
• Product ID, including the model and part number. For example,
“M180-08x-xx-xxx-x”
• Serial number (S/N xxx-xxx-xxx)
2 Within the United States, call Verifone toll-free at 1-800-834-9133.
P400/P400 PLUS INSTALLATION GUIDE 25
SERVICE AND SUPPORT
NOTE
Accessories and Documentation
3 Select the MRA option from the automated message. The MRA department is
open Monday–Friday, 8 A.M.–7 P.M., EST.
4 Give the MRA representative the information gathered in Step 1.
If the list of serial numbers is long, you can fax the list, along with the
in
formation gathered in Step 1, to the MRA department at 1-727-953-4172
(U.S.)
• Please address the fax clearly to the attention of the
“Verifone MRA Dept.”
• Include a telephone number where you can be reached, as well as your
fax number.
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Accessories and
Documentation
• You will be issued MRA number(s) and the fax will be returned to you.
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One MRA number must be issued for each P400 unit you return to Verifone, even
if you are returning several of the same model.
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5 Describe the problem(s).
6 Provide the shipping address where the repaired or replacement unit must be
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7 Keep a record of the following items:
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Verifone produces accessories and documentation for the P400. When ordering,
please refer to the part number in the left column.
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returned.
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• Assigned MRA number(s).
• The serial number assigned to the P400 device (located at the bottom of
the unit.
• Shipping documentation, such as air bill numbers, used to trace the
shipment.
• Model(s) returned (model numbers are located on the bottom of the unit).
• Verifone Online Store at www.store.verifone.com
• USA – Verifone Customer Development Center, 1-800-Verifone (837-4366)
Monday - Friday, 7 A.M. - 5 P.M., MST
• International – Contact your Verifone representative
26 P400/P400 PLUS INSTALLATION GUIDE
SERVICE AND SUPPORT
Accessories and Documentation
Cables
Power Supply
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Privacy Shield
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Contact your local Verifone distributor to determine which cable fits your needs.
CBL282-045-XX-A USB cable (as Device). Powered from +9 V/1 A DC adaptor
CBL282-038-XX-A USB cable (as Device). Powered
CBL282-033-XXA PoweredUSB cable (as Device). Powered from +12 V
Host
CBL282-031-XX-A RS-232 cable (DB9). Powered from +12 V DC adaptor.
CBL282-036-XX-A RS-232 cable (RJ45). Powered from Countertop (+12 V).
CBL282-006-01-B Ethernet with RS232
CBL282-005-01-B Ethernet with RS232 and Mini USB
CBL282-044-01-B Ethernet with RS232 and Mini USB
PWR435-001-01-A DC power pack (US)
PWR435-001-02-A DC power pack (UK)
PWR435-001-03-A DC power pack (EU)
PWR435-001-04-A DC power pack (China)
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PWR435-001-05-A DC power pack (Brazil)
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PWR435-001-06-A DC power pack (Australia)
PWR435-001-07-A DC power pack (South Africa)
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from +5 V USB Host.
PUSB
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PPLxxx-xxx-xx-x Optional privacy shield
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Wall Mount
Cleaning Kit
Documentation
PPLxxx-xxx-xx-x Optional wall mount adapter
02746-01 Verifone Cle aning Kit
DOCxxx-xxx-EN P400 Certifications and Regulations
DOCxxx-xxx-EN
P400 Quick Installation Guide
P400/P400 PLUS I
NSTALLATION GUIDE 27
SERVICE AND SUPPORT
Accessories and Documentation
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28 P400/P400 PLUS INSTALLATION GUIDE
APPENDIX A
P400 Caution
and Warning
Messages
Table 4 Caution and Warning Messages
Notice Chapter Page English Text French Text
Warning Setup page 11For safety, do not string cables or
Caution Setup page 11This unit is not waterproof or
Caution Setup page
Warning Setup page 12Due to risk of electrical shock or
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Caution Setup page 13This device is a secure product
Products with UL/cUL certification should include French translations of Caution
and Warning notices. The following table lists all notices found in the document,
their location, and the equivalent French translations.
Par mesure de sécurité, ne pas les câbles de
12,
page
V
19
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cords across a walkway.
dustproof, and is intended for
indoor use only. Any damage to
the unit from exposure to rain or
dust can void any warranty.
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Using an enclosed metal frame or
mount may negatively affect
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contactless performance.
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terminal damage, do not use the
terminal near water, including a
bathtub, wash bowl, kitchen sink
or laundry tub, in a wet basement,
or near a swimming pool. Also,
avoid using this product during
electrical storms. Avoid locations
near electrical appliances or other
devices that cause excessive
voltage fluctuations or emit
electrical noise (for example, air
conditioners, neon signs,
highfrequency or magnetic
security devices, or electric
motors).
and any tampering can cause it to
cease to function or operate in an
unsecured manner.
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chaîne ou de cordons à travers une
passerelle.
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Cet appareil n'est pas étanche ou à la
A
poussière, et est destiné à une utilisation en
I
intérieur. Tout dommage à l'unité de
T
l'exposition à la pluie ou à la poussière peut
annuler la garantie.
L'utilisation d'un cadre métallique fermé ou de
montage peut affecter négativement contact
performance.
Du fait d'un risque d'électrocution ou d'une
détérioration du terminal, ne pas utiliser cet
équipement près d'une source d'eau, par
exemple près d'une baignoire, d'un lavabo,
d'un évier de cuisine ou d'un bac de lavage,
dans un sous-sol humide ou à proximité d'une
piscine. De même, éviter d’utiliser ce produit
lors des orages provoquant des coupur e s
électriques.Éviter de placer le terminal à
proximité d’appareils électriques ou autres
unités pouvant entraîner des fluctuations de
tension importantes ou des interférences
électriques, tels que les climatiseurs,
enseignes au néon, dispositifs de sécurité à
haute fréquence ou équipements électriques.
Cet appareil est un produit sûr et toute
manipulation peut l'amener à cesser de
fonctionner ou fonctionner de manière non
sécurisée.
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P400/P400 PLUS INSTALLATION GUIDE 29
P400 Caution and Warning Messages
Table 4 Caution and Warning Messages (continued)
Notice Chapter Page English Text French Text
Warning Setup page 14Do not use a unit that has been
tampered with or otherwise
damaged. This unit comes
equipped with tamper-evident
label. If a label or component
appears damaged, immediately
notify the shipping company and
your Verifone representative or
service provider.
Caution Setup page 14Observe standard precautions in
handling electrostatically sensitive
devices. Electrostatic discharges
can damage the equipment.
Verifone recommends using a
grounded anti-static wrist strap.
Caution Setup Using an incorrectly rated power
supply can damage the unit or
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cause it not to work properly. Use
only a power pack with VPN
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Caution Setup Do not plug the power pack into
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Warning Setup page 15Turn off or unplug the terminal
Caution Setup Leave the smart card in the card
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PWRXXX-xxx-xx-x.
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an outdoor outlet or operate the
F
terminal outdoors. Disconnecting
power during a transaction can
cause transaction data files not
yet stored in memory to be lost.
when connecting or disconnecting
the device to avoid device
memory corruption and data loss.
Refer to the controlling device
instructions for any terminalspecific warnings.
reader until the transaction is
completed. Premature removal
can void the transaction.
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Ne pas utiliser un appareil qui a été altéré ou
endommagé. Cet appareil est équipé
d'étiquette d'inviolabilité. Si une étiquette ou
d'un composant semble être endommagé, en
aviser immédiatement la compagnie maritime
et votre représentant Verifone ou prestataire
de services.
Respecter les précautions standard dans la
manipulation d'appareils sensibles aux
décharges électrostatiques. Les déchar ges
électrostatiques peuvent endommager le
matériel. Verifone recommande d'utiliser un
bracelet anti-statique à la terre.
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Éteignez ou débranchez le terminal pour
connecter ou déconnecter le dispositif pour
éviter la corruption de la mémoire de
l'appareil et la perte de données. Reportezvous aux instructions de l'appareil de contrôle
pour tous les avertissements spécifiques au
terminal.
30 P400/P400 PLUS INSTALLATION GUIDE
Table 4 Caution and Warning Messages (continued)
Notice Chapter Page English Text French Text
Warning Setup page 16Incorrect power sequence may
degrade the SoC Host port.
Caution Service
and
Support
page 25Never use thinner,
trichloroethylene, or ketonebased solvents – they can
deteriorate plastic or rubber part s.
Because this device can be
damaged by liquid, do not spray
cleaners or other solutions
directly onto the keypad or
display. Always apply the cleaner
to a cloth before cleaning the
device.
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N'utilisez jamais de diluant, le trichloréthylène
ou des solvants cétoniques - ils peuvent
détériorer les pièces en plastique ou en
caoutchouc. Parce que cet appareil peut être
endommagé par un liquide, ne pas vaporiser
de nettoyage ou d'autres solution s
directement sur le clavier ou l'écran. Toujours
appliquer le nettoyant sur un chiffon avant de
nettoyer l'appareil.
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P400/P400 PLUS I
NSTALLATION GUIDE 31
P400 Caution and Warning Messages
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32 P400/P400 PLUS INSTALLATION GUIDE
Verifone, Inc.
1-800-Verifone
Tel: (800) Verifone (837-4366)
www.verifone.com
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P400/P400 PLUS
Installation Guide
Verifone Part Number DOCXXX-00X-EN-A, Revision A.3
FCC ID: B32P400
FCC ID: B32P400PLUS
Federal Communication Commission Interference Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
FCC Caution:
Any changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
for FCC ID: B32P400PLUS only
Radiation Exposure Statement:
This device meets the government’s requirements for exposure to radio waves.
This device is designed and manufactured not to exceed the emission limits for exposure to radio
frequency (RF) energy set by the Federal Communications Commission of the U.S. Government.
The exposure standard for wireless device employs a unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg. *Tests for SAR are conducted
using standard operating positions accepted by the FCC with the device transmitting at its highest
certified power level in all tested frequency bands.
IC: 787C-P400
IC: 787C-P400PLUS
Industry Canada statement
This device complies with Industry Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired
operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio
exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le fonctionnement."
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
This device and its antenna(s) must not be co-located or operating in conjunction with any
other antenna or transmitter, except tested built-in radios. The County Code Selection feature
is disabled for products marketed in the US/ Canada.
Cet appareil et son antenne ne doivent pas être situés ou fonctionner en conjonction avec une
autre antenne ou un autre émetteur, exception faites des radios intégrées qui ont été testées. La
fonction de sélection de l'indicatif du pays est désactivée pour les produits commercialisés aux
États-Unis et au Canada.
for IC: 787C-P400PLUS only
Radiation Exposure Statement:
The product comply with the Canada portable RF exposure limit set forth for an uncontrolled
environment and are safe for intended operation as described in this manual. The further RF
exposure reduction can be achieved if the product can be kept as far as possible from the user body
or set the device to lower output power if such function is available.
Déclaration d'exposition aux radiations:
Le produit est conforme aux limites d'exposition pour les appareils portables RF pour les Etats-Unis
et le Canada établies pour un environnement non contrôlé.
Le produit est sûr pour un fonctionnement tel que décrit dans ce manuel. La réduction aux
expositions RF peut être augmentée si l'appareil peut être conservé aussi loin que possible du corps
de l'utilisateur ou que le dispositif est réglé sur la puissance de sortie la plus faible si une telle
fonction est disponible.
Caution :
(i) the device for operation in the band 5150-5250 MHz is only for indoor use to reduce the
potential for harmful interference to co-channel mobile satellite systems;
(ii) the maximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725
MHz shall comply with the e.i.r.p. limit; and
(iii) the maximum antenna gain permitted for devices in the band 5725-5825 MHz shall comply
with the e.i.r.p. limits specified for point-to-point and non point-to-point operation as appropriate.
(iv) the worst-case tilt angle(s) necessary to remain compliant with the e.i.r.p. elevation mask
requirement set forth in Section 6.2.2(3) shall be clearly indicated.
(v) Users should also be advised that high-power radars are allocated as primary users (i.e. priority
users) of the bands 5250-5350 MHz and 5650-5850 MHz and that these radars could cause
interference and/or damage to LE-LAN devices.
Avertissement:
(i) les dispositifs fonctionnant dans la bande 5 150-5 250 MHz sont réservés uniquement pour une
utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de
satellites mobiles utilisant les mêmes canaux;
(ii) le gain maximal d’antenne permis pour les dispositifs utilisant les bandes 5 250-5 350 MHz et 5
470-5 725 MHz doit se conformer à la limite de p.i.r.e.;
(iii) le gain maximal d’antenne permis (pour les dispositifs utilisant la bande 5 725-5 825 MHz) doit
se conformer à la limite de p.i.r.e. spécifiée pour l’exploitation point à point et non point à point,
selon le cas.
(iv) les pires angles d’inclinaison nécessaires pour rester conforme à l’exigence de la p.i.r.e.
applicable au masque d’élévation, et énoncée à la section 6.2.2 3), doivent être clairement indiqués.
(v) De plus, les utilisateurs devraient aussi être avisés que les utilisateurs de radars de haute
puissance sont désignés utilisateurs principaux (c.-à-d., qu’ils ont la priorité) pour les bandes 5
250-5 350 MHz et 5 650-5 850 MHz et que ces radars pourraient causer du brouillage et/ou des
dommages aux dispositifs LAN-EL.
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