Verifone OMNI3600 User Manual

Omni 3600 Installation Guide

NOTE It is recommended that the power pack be plugged into a

power surge protector to protect against possible
damage caused by lightning strikes and electrical
surges.

To connect the Omni 3600 base to power (Figure 3):

1 Insert the round barrel connector into the power

port (icon at right) on the far right of the Omni 3600
base.

2 Insert the power cable into the power pack.
3 Plug the power cable into a wall outlet or surge

protector. When the Omni 3600 base is powered, the
far-right LED (icon at right) lights steady green.

Omni 3600 Terminal Docking

Place the Omni 3600 terminal in the docking cradle
(Figure 21) to recharge the terminal smart battery, establish
communications connections for data transfers, and
communicate with peripheral devices.

NOTE

The Omni 3600 terminal will not turn off or enter sleep
mode while docked on the Omni 3600 base. This
ensures that the unit is not placed into sleep mode
during data transfers. The unit must be turne d off
manually when docked on the Omni 3600 base. See

Turn On/Off the Omni 3600 Terminal.

Spare Smart Battery Pack

Spare smart battery packs for the Omni 3600 terminal can be
ordered from VeriFone. See Accessories and Documentation
for ordering information. To charge a smart battery, place the

39

Omni 3600 Installation Guide

smart battery into the Omni 3600 base spare smart battery
dock as shown in Figure 24. The smart battery dock is keyed
so that the smart battery can only be inserted in one way.

Figure 24 Spare Smart Battery Docking

Keep a spare smart battery charging in the Omni 3600 base
battery dock to ensure that a fully charged battery is always
available.

NOTE

Before use, allow a smart battery to remain
connected to the power pack for a minimum
of 2 hours, maximum of 4 hours to ensure the
smart battery receives a full charge.

Omni 3600 Base Communications Ports

The communications por ts are located on the back of the
Omni 36 00 bas e (see Figure 25). When the Omni 3600
terminal is docked in the Omni 3600 base, a communication
port in the terminal is opened, and data can transfer from the

40

Omni 3600 Installation Guide

Omni 3600 terminal back and forth through the Omni 3600
base over the modem or ISDN connection to and from your
service provider or merchant contact.

NOTE

The Omni 3600 base must be plugged into power to
establish communications connections.

TELCO

MODEL

ISDN

MODEL

POWER

RS-232

TELCO

TELSET

PORT

PORT

RS-232

RS-232

PORT

PORT

PORT

PORT

ISDN

PORT

PORT

PORT

POWER

RS-232

Figure 25 Omni 3600 Base Connection Ports

WARNING

Do not remove the Omni 3600 terminal from the
Omni 3600 base during data transfers. This terminates
the connection and data loss may result.

41

Omni 3600 Installation Guide

Telephone Line Ports

There are two RJ11-type modular phone jacks (Figure 25) to
connect the Omni 3600 base to a telephone line:

• The first port is identified by a telephone-shaped
Telset icon (shown at right). Use this port to
connect a telephone to the terminal
(pass-through connection)

• The second port is identified by the Telco icon
shown at right. Use this port to directly connect
the Omni 3600 series terminal to a telephone
wall jack

Telephone Line Connections

To make a direct connection, connect a telephone cord from
the Telset port on the Omni 3600 base directly to a telephone
wall jack (Figure 26). Do not string the telephone cord across a
walkway or place it so as to interfere in high-traffic areas. With
a direct connection, the phone line is dedicated to the terminal.

Figure 26 Direct Connection

42

Omni 3600 Installation Guide

Pass-through connection — Run a telephone cord from the
Telco port on the Omni 3600 base to the RJ11 jack on a
standard telephone (Figure 27). Do not string the telephone
cord across a walkway or place it so as to interfere in high­traffic areas. With a pass-through connection, the phone line is
busy during downloads.

Figure 27 Pass-through Connection

ISDN Connections

The ISDN port is identified by the Telco icon shown
at right. Use the ISDN port (Figure 25) to establish a
64-Kbps digital connection to your service provider.
Omni 3600 bases equipped with ISDN ports do not
have a telset port and cannot provide a pass-through
connection.

43

Omni 3600 Installation Guide

Peripheral Devices

The Omni 3600 base supports a line of VeriFone peripheral
devices designed to use with point-of-sale terminals. Use the
RS-232 port on the back panel of the Omni 3600 base to
connect these optional devices.

The following sections discuss the optional devices supported
by the Omni 3600. Other optional devices may be supported.
For more information, please contact your VeriFone distributor.

Optional Peripheral Device Port

Right of the RJ11 ports is a RJ45-type modular jack (serial
port), labeled RS232:

• The RS232 serial port (icon shown at right)
connects a VeriFone CR 600 check reader or
other peripheral device to the Omni 3600 base

The Omni 3600 base does not support external PIN pad
devices.

Check Readers Supported

The Omni 3600 base supports two VeriFone check readers:
CR 600 and CR 1000i. Contact your VeriFone representative
or visit the online store at www.verifone.com for information on
these devices. Figure 28 provides an example of a peripheral
connection.

44

Omni 3600 Installation Guide

Figure 28 Example Peripheral Connections

External Printers Supported

Although the Omni 3600 has an internal thermal printer (see

Paper Installation), it may be convenient to print larger print

runs (for example, daily or weekly reports) to an external
printer. The Omni 3600 base supports three VeriFone external
printers: P250, P350, and P900. Contact your VeriFone
representative or visit the online store at www.verifone.com for
information on these devices. External printer connections are
through the same port as check readers (see Figure 28).

45

Omni 3600 Installation Guide

Maintenance

This section discusses keeping the Omni 3600 terminal and
Omni 36 00 bas e clean.

For normal dirt, use a clean cloth slightly dampened with water
and a drop or two mild soap. For stubborn stains, use alcohol
or an alcohol-based cleaner.

CAUTION

Never use thinner, acetone, trichloroethylene,
or ketone-based solvents — these chemicals
can deteriorate plastic or rubber parts.

Do not spray cleaners or other solutions
directly onto the keypad or di splay.

Base Contacts

It is important that the exposed contacts in the docking cradle
of the base stay clean and unbent. Gently swab the contacts
with alcohol or contact cleaner to remove dirt.

CAUTION

Avoid touching the contacts in the raised area in the
center of the base. Finger oils tarnish contacts, causing
bad connections. If the battery charge state or terminal
power LEDs do not light when the terminal is docked or
there is a high occurrence of bad or incomplete data
transfers, clean the contacts.

Smart Card Reader

CAUTION

Do not attempt to clean the smart card reader. Doing so
may void your warranty. For smart card reader service,
contact your VeriFone distributor or service provider.

46