Verbatim Pro 2-Disk RAID USB and eSATA User Manual

Pro 2-Disk RAID USB and eSATA
External Hard Drive
User Guide
Pro RAID 2 disques USB et eSATA
Disque dur externe
Guide de l’utilisateur
USB y eSATA Pro RAID de 2 discos
Disco duro externo
Disco rígido externo USB e eSATA com sistema RAID de 2 discos
Disco rígido externo
Manual do usuário
Contents
Introduction ...................................................................................2
Controls, Connectors and Indicators ....................................................2
Front Panel Area .................................................................................. 2
Rear Panel Area ...................................................................................3
About the Hard Drive ...........................................................................4
Locating the Drive on Your Desk ..........................................................4
Configuring the RAID Mode
................................................4
Nero BACKITUP 2 Software
.................................................6
Connecting To Your Computer
...........................................7
Disconnecting Your Hard Drive
..........................................8
For Windows Users ..............................................................................8
For Mac OS Users ................................................................................9
Getting Help
.................................................................................. 9
Limited Warranty Terms
.......................................................... 9
Rights
..............................................................................................11
FCC Compliance
.......................................................................12
Contenu
Introduction ................................................................................14
Contrôles, connecteurs et indicateurs................................................14
Zone du panneau avant ....................................................................14
Zone du panneau arrière ..................................................................15
À propos des disques durs ...............................................................16
Mise en place du disque sur votre bureau.........................................16
Configuration du mode RAID
...........................................16
Logiciel Nero BACKITUP 2
................................................. 18
Connexion à votre ordinateur
..........................................19
Déconnexion de votre disque dur
................................20
Pour les utilisateurs Windows............................................................20
Pour les utilisateurs Mac OS .............................................................. 21
Aide
..................................................................................................21
Conditions de garantie limitée
.......................................21
Droits
...............................................................................................23
Conformité FCC
........................................................................24
Contenido
Introducción ................................................................................26
Controles, conectores e indicadores .................................................26
Área del panel delantero ..................................................................26
Área del panel trasero ...................................................................... 27
Acerca del disco duro .......................................................................28
Ubicación de la unidad en su escritorio
.....................28
Configuración del modo RAID
........................................28
Software Nero BACKITUP 2
..............................................30
Conexión a la computadora
.............................................. 31
Desconexión del disco duro
............................................. 32
Para usuarios de Windows ................................................................ 32
Para usuarios de Mac OS .................................................................. 33
Ayuda
..............................................................................................33
Términos de la garantía limitada
....................................33
Derechos
.......................................................................................35
Cumplimiento de FCC
...........................................................36
Conteúdo
Introdução ....................................................................................38
Controles, conectores e indicadores .................................................38
Área do painel frontal ....................................................................... 38
Área do painel traseiro ..................................................................... 39
Sobre o disco rígido .........................................................................40
Localização do drive em seu local de trabalho
.....40
Configuração do modo RAID
.......................................... 40
Software Nero BACKITUP 2
..............................................42
Conexão do disco rígido ao seu computador
.................43
Desconexão do seu disco rígido
....................................44
Para usuários de Windows ................................................................ 44
Para usuários de Mac OS .................................................................. 45
Ajuda
...............................................................................................45
Termos da garantia limitada
............................................. 45
Direitos
...........................................................................................47
Conformidade com a FCC
..................................................48
Introduction
Your Verbatim external 2-disk RAID product comes with two separate hard drives inside. “RAID” is short for “Redundant Array of Independent Disks” and is a standard method of combining two or more hard disk drives to achieve higher levels of performance, reliability, and capacity.
Before you begin to use the drive there are a few important things to learn about your new product.
Controls, Connectors and Indicators
First familiarize yourself with the features of the unit.
Front Panel Area
The front panel contains two multi-colored LEDs that show through a single lens, as illustrated below. During the power-on sequence both LEDs will flash BLUE. When the power-sequence completes normally both LEDs will remain BLUE and stay fully ON. Both LEDs will flash BLUE quickly during data access.
Rear Panel Area
Along the rear panel you will find the ON/OFF button, the interface connectors and the RAID Mode Switch. Refer to the figure below.
1. ON/OFF button. Once the AC Adapter has been properly connected to the drive and an AC outlet, you can press the ON/OFF button to power on the drive. To turn off the drive, press the ON/OFF button again.
2. DC Input Connector. Connect the DC cable of your included AC Adapter to the DC Input Connector.
3. USB Connector. Use this connector to attach the drive to your computer via USB.
4. eSATA Connector. Use this connector to attach the drive to your computer via eSATA.
5. RAID Mode Switch. Refer to the Configuring the RAID Mode section below.
WARNING: Changing RAID mode will delete all data on the drive. Do not
change the setting of the RAID Mode Switch unless you have first saved all of the data from the drive to another storage location.
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About the Hard Drive
The product comes pre-formatted in FAT32 format. This format allows for operation with either Windows or Mac OS.
Note: Capacity dependent on model. 1 MB = 1,000,000 bytes/1 GB = 1,000,000,000 bytes/1 TB = 1,000,000,000,000 bytes. Some capacity used for pre-loaded software, formatting and other functions, and thus is not available for data storage. As a result, and due to differing calculation methods, your operating systems may report as fewer megabytes/gigabytes/terabytes.
Locating the Drive on Your Desk
Place the drive on a sturdy desk or table that is free from clutter that could block airflow around the unit. Take care not to block any air vents.
Configuring the RAID Mode
This Verbatim external 2-disk RAID product can be set to one of three operating modes. The factory default setting is Concatenation (also called Spanning). The switch setting for Concatenation mode is labeled “BIG”. If Concatenation is your desired mode, then you can jump to the next section of the manual since no further configuration is required.
WARNING: Changing RAID mode will delete all data on the drive. Do not change the setting of the RAID Mode Switch unless you have first saved all of the data from the drive to another storage location.
RAID 0 (also called Striping) distributes data across both disks in a way which can improve throughput, while retaining full capacity. However, in case of possible failure of either disk, all data will be lost and the array will no longer mount to your computer.
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Available capacity is the combined capacity of both drives.
If either disk fails in RAID 0 then the LED of the failed drive will change to RED.
RAID 1 (also called Mirroring) stores a duplicate set of data onto both disks, so that if one disk fails all data can be recovered from the other disk. Available capacity is equal to that of only one of the two included drives.
If either disk fails in RAID 1, then the LED corresponding to the failed disk will change to RED. The remaining operational disk can continue to be used until the failed disk has been replaced. However, in this instance there is no longer any data protection provided by the second, failed drive.
If you have been using RAID 1 mode and there is a subsequent failure of either of the two drives, you can disassemble the enclosure and replace the failed drive with a new drive. After reassembling the enclosure, leave it disconnected from your computer and power it up. When the new drive is detected during the power-on sequence, the full data of the original drive will be rebuilt onto the new drive. This rebuilding procedure can take many hours (more than 5!) to complete. During the rebuilding procedure, the LED of the original good drive will flash BLUE, while the LED of the new replacement drive will flash RED. After the array has rebuilt successfully both LEDs will change to BLUE.
Concatenation (RAID Mode Switch Setting = “BIG”) combines both physical disk drives into a single virtual disk. Available capacity is the combined capacity of both drives.
This mode provides no data redundancy. If either disk fails in Concatenation mode, then the array will no longer mount to your computer.
If either disk fails in Concatenation mode, then the LED corresponding to the failed disk will change to RED.
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To change RAID mode, follow these steps:
WARNING: Changing RAID mode will delete all data on the drive. Do not change the setting of the RAID Mode Switch unless you have first saved all of the data from the drive, including the bundled Nero software, to another storage location.
1) If you have any important data stored on the drive, first save the data to another storage location. Then safely remove the drive and turn off the power to the drive.
2) While power is OFF, use a pen or other instrument to slide the RAID Mode Switch to the desired position.
3) Power up the drive. The LEDs will flash BLUE while the internal firmware is reconfiguring the RAID mode. When flashing turns to solid BLUE the drive has successfully reconfigured, though remains uninitialized, unpartitioned and unformatted.
4) Attach the drive to your host computer using either USB or eSATA. Your computer may show it as an unknown device, which confirms that the drive remains uninitialized, unpartitioned, and unformatted.
5) Format the drive. For NTFS or HFS+ use the computer’s operating system to reformat. If you prefer to use FAT32, then you can use the FAT32 formatting utility that was supplied to you as a file saved on your hard drive (Verbatim_FAT32_tool.exe). You can find more information on formatting from the support web site listed under Getting Help.
Nero BACKITUP 2 Software
Nero BACKITUP 2 back up software is included on the hard drive. Double click the Nero folder on the drive and then double click the setupx file to start installation. The Nero Installation window will appear. Follow the set up wizard to install the software.
Connecting To Your Computer
This Verbatim external hard drive provides both USB 2.0 and eSATA connections. You can connect your drive to a computer with either USB or eSATA, but not both at the same time.
Connecting your drive to a computer is extremely simple. Follow the steps below.
1. Connect the included AC Adapter to the drive, and then to a wall outlet.
2. Next press the ON/OFF button on the back of the drive.
3. Finally, connect the data cable. Connect the included USB cable from the USB port on the drive to an available USB port on your computer. For eSATA, connect the included eSATA cable from the eSATA port on the drive to an available eSATA port on your computer.
4. The hard drive will mount automatically, and a new icon will appear in My Computer (Windows) or a new icon will appear on the desktop (Mac).
Depending on your computer’s operating system and the interface type you are using, the following special notes may apply:
Note 1: USB under Windows. If you are using a USB 1.1 port on your Windows computer, the following cautionary note may appear on your display: Hi-Speed USB Device plugged into non-Hi-Speed USB hub. This does not indicate a problem because the drive is compatible with both USB 1.1 and USB 2.0 ports. Simply close the message and proceed. However, in this case the drive will operate only at USB 1.1 speeds.
Note 2: USB under Mac OS 9.2.x. Mac OS versions 9.2.x do not support USB 2.0 Hi-Speed mode. For these Mac OS versions the drive will operate only at USB 1.1 speeds.
Note 3: USB or eSATA under Mac OS X 10.2. Mac OS X version 10.2 will not mount any single FAT32-formatted (MS-DOS) partition greater than 128GB. To work around this OS limitation, you may partition the drive into smaller FAT32 partitions, or you may reformat the drive to HFS+ format.
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Note 4: eSATA. Though the eSATA interface standard provides for “hot-plugging” of the drive, some computers may not follow the standard precisely. If you find that your drive does not mount after attaching to a computer that is powered on, then shut down the computer, attach and power on the drive, and then boot up your computer.
Disconnecting Your Hard Drive
Your external hard drive is hot-swappable. It can be connected and disconnected without restarting your computer. To disconnect your drive at any time, perform the following steps. You can also disconnect your hard drive at any time while your computer is powered off.
Note: Please be careful to follow the correct procedure when disconnecting your unit. Simply unplugging the unit without first following the instructions below may result in damage to your unit and/or loss of data.
For Windows Users:
1. If you have files located on your drive open in any applications, close them.
2. Click the Unplug or Eject Hardware button in the System Tray.
3. Select your drive from the menu that appears.
4. After a moment, Windows will display a message that your hardware can be safely removed.
For Mac OS Users:
1. If you have files located on your drive open in any applications, close them.
2. Locate the icon for your drive on the desktop, and drag it to the trash.
Getting Help
If you are experiencing difficulty installing or using your Verbatim product, please visit the main Technical Support website at www.verbatim.com/support.
Limited Warranty Terms
The Verbatim Americas, LLC warranty obligations for this hardware product are limited to the terms set forth below:
Verbatim warrants its products to be free of defects in material and workmanship under normal use and service for a period of 3 years from the date of purchase. Verbatim’s sole obligation with respect to claims of non-conformance made within the warranty period described above shall be, at its option, to repair or replace any item of Equipment that Verbatim, in its sole discretion, determines to be defective, subject to the procedure set forth below.
Verbatim’s warranty obligations hereunder are expressly conditioned upon (i.) the Products being properly installed, used and maintained at all times by Customer; (ii.) the Products not being subject to unusual mechanical stress or unusual electrical or environmental conditions or other acts of God; (iii.) the Products not being subjected to misuse, accident or any unauthorized installation/deinstallation by Customer or other third party; (iv.) the Products not being altered or modified in an unauthorized manner, unless approved in writing or otherwise performed by Verbatim and (v.) Customer promptly installing all Product revisions that have been released for such Products by Verbatim throughout the warranty term. Verbatim does not warrant that the Products will operate in any specific combination that may be selected for
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use by Customer or that the operation of the Products will be uninterrupted or error free, or that all non-conformance or defects will be remedied. Additionally, Verbatim shall have no warranty obligations for any failure of the Products to conform to the applicable product specifications resulting from the combination of any Product(s) with hardware and/or software not supplied by Verbatim. If it is determined that any Product(s) reported as defective or non-conforming by Customer during the warranty period is not defective or non-conforming, Verbatim may, at its option, charge Customer for any labor provided and expenses incurred by Verbatim in connection with such determination, at Verbatim’s then current rates.
Verbatim is not liable for any damage to or loss of any programs, data, or other information stored on any media contained within the Verbatim hardware product, or any non-Verbatim product or part not covered by this warranty. Recovery or reinstallation of programs, data or other information is not covered under this Limited Warranty.
Verbatim shall not be responsible for unauthorized sale or misrepresentation by unauthorized third party resellers. Verbatim warranties are not transferable with ownership. Products purchased by auction, yard sale, flea market or purchased as demo units may not be covered under Verbatim’s warranty.
THE WARRANTIES OF VERBATIM AND REMEDIES OF CUSTOMER SET FORTH IN THIS SECTION ARE EXCLUSIVE AND ARE GIVEN BY VERBATIM AND ACCEPTED BY CUSTOMER IN LIEU OF ANY AND ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, ALL WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ALL SUCH OTHER WARRANTIES BEING HEREBY EXPRESSLY AND UNEQUIVOCALLY DISCLAIMED BY VERBATIM AND WAIVED BY CUSTOMER TO THE EXTENT ALLOWED BY LAW (AND TO THE EXTENT NOT WAIVABLE BY LAW, ARE LIMITED TO THE TERM OF THE EXPRESS WARRANTY SET FORTH HEREIN).
VERBATIM IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, INCLUDING ANY
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COSTS OF RECOVERING OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH THE VERBATIM PRODUCT. VERBATIM SPECIFICALLY DOES NOT REPRESENT THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS LIMITED WARRANTY OR MAKE A PRODUCT EXCHANGE WITHOUT RISK TO OR LOSS OF PROGRAMS OR DATA. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. FOR EXAMPLE, SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THESE RESTRICTIONS MAY NOT APPLY TO YOU.
Return Procedure: The Customer shall obtain a Return Merchandise Authorization (RMA) number from Verbatim prior to returning any Equipment to Verbatim under this warranty by contacting Technical Support (see www.verbatim.com/support). The Customer shall prepay shipping charges for Equipment returned to Verbatim for warranty service, and Verbatim shall pay freight charges for the return of the Equipment to the Customer, excluding customs duties or taxes, if any. All returns require a dated original proof of purchase and a letter explaining the problem. Before you deliver your product for warranty service it is your responsibility to backup all data, including all software programs. You will be responsible for reinstalling all data. Data recovery is not included in the warranty service and Verbatim is not responsible for data that may be lost or damaged during transit or a repair. Verbatim will not be responsible for items returned without an RMA or improperly packaged. Replacement Equipment shall be new or like new in performance and shall be warranted for the remaining duration of the warranty term of the non-conforming Equipment. All replaced Equipment shall become the property of Verbatim. Any claims of defects not made within the warranty period shall be deemed waived by Customer.
Rights
Copyright ©2008 Verbatim Americas, LLC. All rights reserved. All other brands and product names referenced herein are property of their respective owners.
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