U.S. Robotics Corporation
935 National Parkway
Schaumburg, Illinois
60173-5157
USA
No part of this documentation may be reproduced in any form or by any
means or used to make any derivative work (such as a translation, transformation, or adaptation) without written permission from U.S. Robotics Corporation. U.S. Robotics Corporation reserves the right to revise this
documentation ad to make changes in the products and/or content of this
document from time to time without obligation to provide notification of
such revision or change. U.S. Robotics Corporation provides this documentation without warranty of any kind, either implied or expressed, including,
but not limited to, implied warranties of merchantability and fitness for a
particular purpose. If there is any software on removable media described
in this documentation, it is furnished under a license agreement included
with the product as a separate document, in the hard copy documentation,
or on the removable media in a directory named LICENSE. If you are unable
to locate a copy, please contact USRobotics and a copy will be provided to
you.
UNITED STATES GOVERNMENT LEGEND If you are a United States government agency, then this documentation and the software described herein
are provided to you subject to the following:
All technical data and computer software are commercial in nature and
developed solely at private expense. Software is delivered as “Commercial
Computer Software” as defined in DFARS 252.227-7014 (June 1995) or as a
“commercial item” as defined in FAR 2.101(a) and as such is provided with
only such rights as are provided in USRobotics standard commercial license
for the Software. Technical data is provided with limited rights only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987) whichever is applicable. You agree not to remove or deface any portion of any
legend provided on any licensed program or documentation contained in,
or delivered to you in conjunction with, this Administrator Guide.
* The volume buttons control the Windows audio playback default device.
7
Installation Instructions
1. Clear your screen.
Balloons such as the one shown below may interfere
with those that show the progress of your speakerphone
installation.
Close any balloon in your system tray.
8
2. Use the supplied USB cable to connect
the speakerphone to your computer.
Wait for an indication that installation is complete:
9
3. Insert the USRobotics Installation CDROM.
The CD didn’t start automatically?
From the Start menu, select My Computer and doubleclick the CD drive.
10
4. Install Skype.
If Skype is already installed on your computer, go to
step 5.
A. If prompted, select your language and accept the
End User License Agreement.
B. Select Install Skype.
C. Follow the instructions to install Skype.
11
5. Set Skype to use the USB Internet
Speakerphone.
A. From your Windows Start menu, select Programs,
then select Skype and start the Skype program.
12
B. Select Too l s , Options. Then select Sound Devices.
13
C. Select the speakerphone for all three settings:
Audio In, Audio Out, and Ringing.
Windows XP: select C-Media USB Headphone Set.
Windows 2000: select USB Audio Device.
D. Then click Save.
14
6. Set the microphone properties.
A. Double-click the Volume icon in the System Tray.
B. From the Options menu, select Properties.
C. Select the playback microphone:
1. Windows XP: Ensure that C-Media USB Headphone Set is selected.
Windows 2000: Ensure that USB Audio Device is
selected.
2. Select Playback.
15
3. Select Microphone and click OK.
D. Select Mute in the Microphone Volume Control.
E. From the Options menu, select Properties again.
16
F. Select the recording microphone:
1. Select Recording.
2. Select Microphone and click OK.
17
Windows 2000 users: increase the microphone
volume until the indicator light on the speakerphone turns blue.
G. From the Options menu, select Advanced Controls;
then click the Advanced button.
18
H. Ensure that AGC (or MIC Boost)is off and click Close.
19
7. Verify the installation by making a test
call.
In the Skype program, click Make a test call to Skype
answering machine and follow the on-screen instruc-
tions.
20
Congratulations!
You have installed the USRobotics USB Internet Speakerphone. Please open your Web browser and register your
speakerphone at www.usr.com/productreg/
Note: After installation, all sounds will play through your
speakerphone. If you want Windows to use your speakerphone for Skype only, see page 26 in the “Troubleshooting”
section of this guide.
.
Changing Speakerphone Settings
To change speaker and microphone settings, use the buttons on the speakerphone as described on page 7 or follow
the instructions below to make changes through your operating system:
1. Open the Windows Volume Control panel.
2. If you don’t know how to find this panel, see “Where is
the Windows Volume Control Panel?” on page 27.
3. From the Options menu, select Properties.
4. In the Mixer device list, select the speakerphone as follows:
21
Windows XP: select C-Media USB Headphone Set.
Windows 2000: select USB Audio Device.
5. Depending on the controls that you want to change,
select either Playback or Recording and click OK.
The control panel is now set to adjust your speakerphone.
22
For detailed instruction in using these media controls, use
the Help menu.
Troubleshooting
My computer is not detecting the speakerphone.
Possible Solution:
Make sure that the USB cable is securely connected on both
ends.
During a call, the sound is played through the speakers
of my computer.
Possible Solution:
You may not have Skype set to use the speakerphone. Go
back to step 5 in the Installation Instructions above and verify your sound device settings.
If you experience a problem with your Skype software, go to
http://support.skype.com/
I cannot hear sound through the speakerphone.
Possible Solution 1:
.
Press and hold the volume increase button until you can
hear sound.
23
Possible Solution 2:
Skype may not be set to use the speakerphone’s speakers.
1. Refer to installation step 5 and verify that Audio Out is
set to the speakerphone.
2. If you still cannot hear sound, quit and restart the Skype
program:
A. Right-click the Skype icon in your system tray and
select Quit.
B. From your Windows Start menu, select Programs,
Skype, and start the Skype program as illustrated on
page 12.
3. If you still cannot hear sound, restart your computer.
I hear the Skype greeting but not my recorded message
(microphone cannot be heard).
Possible Solution 1:
Ensure that the indicator light is blue, not red. If the light is
red, press the microphone mute button.
Possible Solution 2:
1. Refer to installation step 5 and verify that Audio In is set
to the speakerphone.
2. If you still cannot hear sound, quit and restart the Skype
program:
A. Right-click the Skype icon in your system tray and
select Quit.
24
B. From your Windows Start menu, select Programs,
Skype, and start the Skype program as illustrated on
page 12.
3. If you still cannot hear sound, restart your computer.
Possible Solution 3:
You may need to increase the microphone volume:
1. Open the Windows Volume Control panel.
If you don’t know how to find this panel, see “Where is
the Windows Volume Control Panel?” on page 27.
2. From the Options menu, select Properties.
3. In the Mixer device list, select the speakerphone:
4. Windows XP: select C-Media USB Headphone Set.
5. Windows 2000: select USB Audio Device.
6. Select Recording, verify that Microphone is selected,
and click OK.
7. On the microphone volume control panel,
drag the slide up to increase the microphone
volume.
If the volume is still too low, verify that AGC is
enabled:
1. On the microphone volume control panel,
click Advanced.
25
Note: If you do not see an Advanced button, click the
Options menu and select Advanced Controls.
2. Ensure that AGC is selected and click Close.
All sounds are coming through the speakerphone, but I
want to play music through my computer speakers.
Possible Solution:
Your computer may be using the speakerphone as your
default sound playback device.
1. Windows XP: From
your Windows start
menu, select Control
Panel, then select
Sounds and Audio
devices.
Windows 2000: From
your Windows Start
menu, select Settings
and Control Panel;
then select Sounds and Multimedia.
2. On the Audio tab,
select your preferred
sound playback device
and click OK.
26
Note: Now the volume buttons on your speakerphone will
adjust the volume of the default device that you just
selected. To adjust the volume of your speakerphone, use
your operating system controls as described in “Changing
Speakerphone Settings” on page 21.
Where is the Windows Volume Control Panel?
Possible Solution 1:
Double-click the Volume icon in your system tray.
Possible Solution 2:
If you do not have a Volume icon in your system tray, use the
following instructions to find your Volume Control panel:
Windows XP
1. From your Windows start menu, select Control
Panel, then select Sounds and Audio devices.
2. On the Volume tab, click the Device volume
Advanced button.
Windows 2000
1. From your Windows Start menu, select Settings and
Control Panel; then select Sounds and Multimedia.
2. Click any Vo lume button.
27
Note: When you open the Volume Control panel, the controls
affect the selected sound device. To control the speakerphone, select it as follows:
1. From the Options menu, select Properties.
2. In the Mixer device list, select the speakerphone:
Windows XP: select C-Media USB Headphone Set.
Windows 2000: select USB Audio Device.
The person on the other end of the call hears loud background noise.
OR
My microphone sometimes mutes itself during a call.
OR
I hear my own voice through the speakerphone.
OR
The person on the other end of the call says that my voice
is breaking up.
Possible Solution:
Follow the microphone setup instructions in step 6, “Set the
microphone properties.” on page 15.
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