Uniden TRU9565-2, TRU9565 Series User Manual

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Table of Contents

Welcome ....................................................................... 4

Accessibility ..............................................................4

Installing the Phone ....................................................5

Choosing the Best Location

......................................5

Installing the Battery

.................................................6

Connecting the AC adapter

....................................... 7

To the base

........................................................... 7

To the charging cradle

(for multi-handset packs only)

......................7

Charging the Handset

...............................................8

Connecting to the Phone Line

...................................9

Testing the Connection

...........................................10

Changing the dial mode

..................................... 11

Installing the Belt Clip

............................................. 11

Expanding Your Phone

...........................................12

Adding accessory handsets

...............................12

Registering accessory handsets

........................12

Wall Mounting the Base

.......................................... 13

Getting to Know Your New Phone ........................... 15

Features .................................................................. 15

Terminology Used in this Manual

............................16

Manual Conventions

............................................... 16

Parts of the Handset

............................................... 17

Parts of the Base

....................................................18

Using the Interface .................................................... 19

Reading the Handset Display

.................................19

Using the Four-way Function Key

........................... 20

Using the Handset Menu

........................................20

Entering Text from Your Handset

............................ 21

Basic Setup ................................................................ 22

Selecting a Language

............................................. 22

Activating Personal Ring

......................................... 23

Activating the Key Touch Tone

................................ 23

Setting Up the Phonebook and Speed Dial ............. 24

Creating Phonebook Entries

...................................24

Finding a Phonebook Entry

.....................................25

Editing an Existing Phonebook Entry

...................... 25

Storing Caller ID or Redial Numbers in the

Phonebook .................................................26

Deleting a Single Phonebook Entry

........................ 26

Deleting all Phonebook Entries

............................... 26

Copying Phonebook Entries to Another Handset

....27

Programming Base One-touch Dial Numbers or

Speed Dial Numbers

..................................28

Customizing Your Handsets ..................................... 29

Changing the Handset Banner

................................29

Selecting a Ring Tone

.............................................29

Activating AutoTalk

.................................................. 30

Activating Any Key Answer

.....................................30

Using Your Phone ...................................................... 31

Making a Call from the Handset Phonebook

..........32

Chain dialing from the phonebook

......................32

Making a Call from the Base

................................... 33

With the one-touch dial keys

.............................. 33

With the base speed-dial keys

...........................33

Switching to the Handset Speakerphone

During a Call

............................................... 33

Using Caller ID, Call Waiting, and Redial Lists ....... 34

Using the Caller ID List

.......................................... 34

Making a Call from a Caller ID Record

...................34

Seven-digit dialing

..............................................35

Deleting Caller ID Numbers

.................................... 35

Using Call Waiting

................................................... 36

Redialing a Number

................................................ 36

Deleting a Redial Record

........................................36

Adjusting the Ringer, Earpiece and

Speaker Volume ............................................. 37

Adjusting the Ringer Volume

...................................37

Muting the Ringer (One call only)

...........................37

Adjusting the Earpiece Volume

...............................37

Adjusting the Speaker Volume

................................ 38

Adjusting the Audio Tone

........................................38

Finding a Lost Handset ............................................. 39

Using Hold, Conference and Transfer ..................... 39

Placing a Call on Hold

.............................................39

Conferencing ...........................................................39

Transferring a Call

................................................... 40

Answering a transferred call

............................... 40

Using Special Features ............................................. 41

Privacy Mode (Handset only)

.................................. 41

Using the Intercom

.................................................. 41

Making an intercom page

...................................41

Answering an intercom page

.............................. 42

Muting the Microphone

...........................................42

Using a Voice Mail Service

.....................................43

Setting the voice mail signaling tone

..................43

Programming one-touch voice mail access

........44

Resetting the voice message waiting indicator

..45

Tone Dialing Switch Over

........................................ 45

Installing the Optional Headset

...............................45

Precautions! .............................................................. 53

Rechargeable Nickel-Metal-Hydride

Battery Warning

......................................... 53

Important Safety Instructions

................................. 53

The FCC Wants You To Know

................................54

Radio interference

.............................................55

Cordless telephone privacy

................................55

I.C. Notice

............................................................... 55

Terminal equipment

............................................55

Radio equipment

................................................ 55

One Year Limited Warranty ....................................... 56

Index ......................................................................... 57

Maintenance ............................................................... 46

Specications .......................................................... 46

Battery Information

..................................................46

Battery life

..........................................................46

Low battery alert

................................................ 47

Cleaning the charging contacts

..........................47

Battery replacement and handling

.....................47

Power Failures

........................................................47

Troubleshooting ........................................................ 48

Common Issues

......................................................48

Resetting the Handset

............................................50

Resetting the Handset Without the Base

................50

Changing the Handset to Base Code

.....................51

Changing the Line Mode for Multiple Extensions

....51

Traveling Out of Range

........................................... 51

Liquid Damage

........................................................ 52

Welcome

Thank you for purchasing a Uniden Multi-Handset phone. Note: Illustrations in this manual are used for explanation purposes. Some illustrations in this manual may differ

from the actual unit.

As an Energy Star

Partner, Uniden has determined that this product or product models meets

the Energy Star

guidelines for energy efciency. Energy Star® is a U.S. registered mark.

Uniden is a registered trademark of Uniden America Corporation.

Accessibility

Uniden provides a customer service hotline for accessibility questions. If you have a disability and need customer service assistance or if you have any questions about how Uniden’s products can accommodate persons with disabilities, please call the accessibility voice/TTY line: 1-800-874-9314.

Our customer care hours as well as accessibility information can be found on our website, www.uniden.com, under the “Accessibility” link. If your call is received outside of our business hours, you can leave us a message and we will call you back.

May be covered under one or more of the following U.S. patents:

4,797,916

5,426,690 5,491,745 5,493,605 5,533,010 5,574,727 5,581,598 5,650,790 5,660,269 5,663,981 5,671,248 5,717,312 5,732,355 5,754,407 5,758,289 5,768,345 5,787,356 5,794,152 5,801,466 5,825,161 5,864,619 5,893,034 5,912,968 5,915,227 5,929,598 5,930,720 5,960,358 5,987,330 6,044,281 6,070,082 6,076,052 6,125,277 6,253,088 6,314,278 6,321,068 6,418,209 6,618,015 6,671,315 6,714,630 6,782,098 6,788,920 6,788,953 6,839,550 6,889,184 6,901,271 6,907,094 6,914,940 6,940,867 6,953,118 7,023,176 7,030,819 7,146,160

7,203,307 7,206,403

Other patents pending.

Installing the Phone

Choosing the Best Location

When choosing a location for your new phone, here are some important guidelines you should consider:

Note: For maximum range:

Keep both the base and handset antennas free of obstruction. When the handset is not in use, place the handset in an upright position. Metal and reinforced concrete may affect cordless telephone performance.

•

PLACE YOUR BASE

Near an AC outlet and

a telephone wall jack.

• Microwave ovens

• Refrigerators

• TVs

• Other electronics

• Direct sunlight

• Extreme temperatures

• Fluorescent lighting

• Personal computers

• Wireless LAN equipment

• Dust

• Excessive moisture

• Other cordless telephones

• Areas with a lot of background noise

• Shock

• Vibration

In a centrally-located

open area.

TRY TO AVOID

• TVs

• Other electronics

• Direct sunlight

• Extreme temperatures

• Personal computers

• Wireless LAN equipment

• Dust

• Excessive moisture

• Areas with a lot of background noise

• Shock

• Vibration

Installing the Phone

Installing the Battery

Use only the Uniden BT-446 rechargeable battery pack supplied with your cordless telephone.

Locate the battery pack, battery cover and the handset.

Push the battery pack connector in firmly. (You should hear it click into place.) Gently tug on the battery wires to make sure the connection is secure.

Place the cover over the battery compartment and slide it up into place.

Line up the red and black wires on the battery pack connector with the sticker in the handset’s battery compartment.

Battery pack

Battery cover

Handset

Locate the battery pack, battery cover and the handset.

Push the battery pack connector in firmly. (You should hear it click into place.) Gently tug on the battery wires to make sure the connection is secure.

Place the cover over the battery compartment and slide it up into place.

Line up the red and black wires on the battery pack connector with the sticker in the handset’s battery compartment.

Battery pack

Battery cover

Handset

Installing the Phone

Connecting the AC adapter

To the base

To avoid risk of re and shock, only use the Uniden PS-0009 AC adapter with the base.

To the charging cradle (for multi-handset packs only)

Use only the Uniden PS-0007 AC adapter with the charging cradle.

Connect the AC adapter to the DC IN 9V jack on the bottom of the base.

Connect the AC adapter to a standard 120V AC wall outlet.

Route the cord through the molded wiring channel.

Don’t put any power cord where it people might trip over it or step on it. If a power cord becomes chafed or worn out, it can create a fire or electrical hazard.

Connect the AC adapter to the DC IN 9V jack on the bottom of the base.

Connect the AC adapter to a standard 120V AC wall outlet.

Route the cord through the molded wiring channel.

Don’t put any power cord where it people might trip over it or step on it. If a power cord becomes chafed or worn out, it can create a fire or electrical hazard.

Place the cord through the molded wiring channel.

Connect the AC adapter to a standard 120V AC wall outlet.

Place the cord through the molded wiring channel.

Connect the AC adapter to a standard 120V AC wall outlet.

Installing the Phone

Charging the Handset

Place the handset in the base cradle with the display facing forward.

If you have an accessory handset, place it in the charging cradle with the display facing forward.

Make sure that the charge/in use LED illuminates when the handset is seated.

What if the charge/in use LED or charge LED doesn’t light up?

Reseat the handset; make sure the contacts on the bottom of the handset are lined up with the contacts in the cradle. Check the AC adapter connection. Make sure you are not using an outlet that’s controlled by a wall switch.

Make sure that the charge LED illuminates when the handset is seated.

Charge your handset at least 15 to 20 hours before plugging into the phone line.

Place the handset in the base cradle with the display facing forward.

If you have an accessory handset, place it in the charging cradle with the display facing forward.

Make sure that the charge/in use LED illuminates when the handset is seated.

What if the charge/in use LED or charge LED doesn’t light up?

Make sure that the charge LED illuminates when the handset is seated.

Charge your handset at least 15 to 20 hours before plugging into the phone line.

Installing the Phone

Connecting to the Phone Line

Make sure that the battery pack is fully charged.

Connect the telephone cord to the TEL LINE jack.

Connect the telephone cord to a telephone wall jack.

What if CHECK TEL LINE appears on the handset display?

The telephone cord may not be connected correctly. Check the telephone cord connection.

Do you have DSL or any high-speed Internet service delivered through your phone line?

Try putting a DSL lter between the base and the wall jack. Without a lter, telephone-line-based Internet

services can interfere with standard phones.

Telephone cord

Telephone wall jack

DSL filter

Installing the Phone

Testing the Connection

Pick up the handset from the base and press [ /ash]. You should hear a dial tone, and the display should show TALK.

What if I can’t hear a dial tone?

Check the telephone cord connection on the base.

What if the display doesn’t show TALK?

Check the battery pack connection in the handset. Make sure the battery pack is fully charged. Make sure the AC adapter cord is securely connected to the DC IN 9V jack and a standard power outlet. Try resetting the handset (see page 50).

Make a quick test call, and then press

[ ] to hang up.

What if there is a lot of static?

Check the sources of interference described in Choosing the Best Location (see page 5): is the base near any of those?

What if the call doesn’t go through?

Try changing the dialing mode (see the next section).

Note: Make sure you can get a dial tone on any accessory handsets that were packaged with your phone.

•

Installing the Phone

Changing the dial mode

Your phone can communicate with the telephone network in two different ways: tone dialing or pulse dialing. These days, most base networks use a method called tone dialing, so your phone comes programmed for tone dialing. If your phone company uses pulse dialing, you will need to change your phone’s dial mode. If you don’t get a dial tone or can’t connect to the telephone network, please follow the steps below to modify your phone’s settings:

Press

[menu/select].

Select the GLOBAL SETUP menu, and then the DIAL MODE submenu.

Scroll

[ ] to highlight PULSE.

Press

[menu/select]. You will hear a conrmation tone.

If you ever need to change the dial mode back to tone dialing, follow the same procedure, but select TONE in step 2.

NOW YOU ARE READY TO USE YOUR PHONE!

Installing the Belt Clip

Insert the tabs on the sides of the belt clip into the holes on either side of the handset. Press the belt clip down until it clicks into place. (Tug on the clip to make sure it’s secure.)

To remove the belt clip, gently pull the tabs out of the holes, then slide the belt clip off of the handset.

Installing the Phone

Expanding Your Phone

Adding accessory handsets

Your phone supports a total of ten cordless handsets, including any that were supplied with your phone. You can now place a fully-featured cordless handset anywhere AC power is available to connect the charging cradle.

Your phone is compatible with the TCX950 accessory handset. For instructions on connecting the charging cradle, see page 7. If you purchase any accessory handsets separately, you must register the handsets to the base before you can use them. (Accessory handsets that come packaged with a base are already registered to that base.)

Registering accessory handsets

When charged, registered handsets display a handset ID number. Handsets that have not been registered display:

↔

To register a TCX950 accessory handset:

Charge the handset for 15-20 hours. Place the handset in the base cradle for about thirty seconds. HANDSET REGISTERING will appear in the LCD. When the handset has registered to the base, the LCD will display REGISTRATION COMPLETE then show the

handset ID number.

If REGISTRATION FAILED appears in the LCD, please try these steps again. Note: If a handset has ever been registered to a base, you must reset the handset before you can register it to a

new base. See Resetting the Handset on

page 50.

•

Installing the Phone

Wall Mounting the Base

This phone can be mounted on any standard telephone wall plate.

Route the AC adapter and the telephone cord through the hole of the wall mount bracket.

Line up the four tabs on the wall mount bracket (two at the top and two at the bottom) with the four notches on the bottom of the base. Slide the bracket into place.

Plug the telephone cord into the wall jack. Hook both sides of the telephone cord into the larger notch OR tuck the excess cord into the open space in the bracket.

Connect the AC adapter and the telephone cords as shown on pages 7 and

9. Remember to route the AC adapter cord through the channel.

Hook the AC adapter cord into the smaller notch at the bottom of the bracket, and let the cord hang below the bracket.

(Bottom of the base)

(To AC outlet)

Installing the Phone

Place the mounting slots over the pins on the wall plate.

Slide the base down to lock it into place.

Wall plate

At the bottom of the base, lift up on the release latch between the two bottom tabs and push the bracket up.

Removing the wall-mount bracket

(To AC outlet)

Release latch

Note: Mounting the phone directly on the wall

Be sure the wall is capable of supporting the weight of the phone, and use the proper type of anchoring device for the wall material. Insert two #10 screws (minimum length of 1

inches, not supplied) into the wall, 3

/16 inches apart. Leave the screw heads

/8 inch away from the wall to allow room for mounting the phone. Align the mounting slots over the screws and slide the base down into place as shown above.

•

Getting to Know Your New Phone

Features

5.8GHz FHSS expandable system Expands up to 10 handsets Voice Message Waiting Indicator Caller ID/Call Waiting Store 30 Caller ID numbers on each handset Advanced phonebook features on handset:

Store 70 phonebook entries Alphabetical search Personalized ring by party (on handset)

Transfer single listing or entire phonebook Store 10 speed-dial numbers on the base Three one-touch dial keys on the base

•

Base keypad Speakerphone on base & handset 7 ringer options on handset (3 tones/4 melodies) Last 5 Number Redial on Handset;

Last Number Redial on Base Bilingual menu displays

(for US models: English and Spanish, for Canadian models: English and French)

Call transfer Conferencing Intercom

•

Getting to Know Your New Phone

Terminology Used in this Manual

Accessory Handsets

Additional handsets that can register to the base, allowing you to add handsets without connecting another phone line. This base supports a total of ten cordless handsets; see page 12 for compatible handsets.

Base The main part of the phone that connects to your phone line and lets you make and receive calls.

Charging cradle

A cradle that comes with an accessory handset and charges the handset battery pack. It connects to power but does not connect to a phone line.

CID

Caller ID is available from your telephone provider and is offered to users on a subscription basis. With this service, you will be able to see the incoming caller information such as name and phone number.

CID/CW or CIDCW

Caller ID with Call Waiting is available by subscription from your telephone provider. With this service, you will be able to view incoming caller information while on a call with another user.

Global Settings

Any settings that apply to all registered handsets and the base. These features are available by selecting “GLOBAL SETUP” in the handset menu. Only one handset can

change global settings at a time, and you have to make sure the phone is not currently being used.

Standby

The handset and the base are not in use. (It doesn’t matter whether the handset is in the cradle: the

[ /ash]

or [ ] on the handset or [ ] on the base hasn’t been pressed, and there is no dial tone.)

Station Any registered handset or the base. Talk A dial tone has been enabled, so you can dial and carry on a conversation with an outside party.

Manual Conventions

This manual uses several different type styles to help you distinguish between different parts of the phone:

Bold text with “[ ]” indicates a key or button on the phone

ALL CAPITALS indicates text on the display, such as menu options, prompts, and conrmation messages

lower case bold text indicates a status light on the phone ALL CAPITALS BOLD indicates a connection jack on the base or charging cradle

•

Getting to Know Your New Phone

Twelve-key dial pad

[ ] key (down)

[ ] key (caller ID/right)

[menu/select] key

[ /mute] key

(messages/mute)

[ ] key (end call)

[#] key

[ ] key (speaker)

Microphone

Charging contacts

[ /tone] key

[ ] key (up)

new message LED

Earpiece

Display (LCD)

[clear/int’com] key (clear/intercom)

[ ] key (phonebook/left)

[redial/pause] key

[ /flash] key (talk/flash)

Headset jack cover

Belt clip hole

Speakerphone speaker and ringer

Battery compartment

Parts of the Handset

+ 42 hidden pages

Uniden TRU9565-2, TRU9565 Series User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual