Uniden TRU9380-3 User Manual

Table of Contents
Welcome ....................................................................... 4
Accessibility ............................................................. 4
Terminology Used in this Manual Manual Conventions
Product Overview ........................................................ 6
Features: ..................................................................6
Using the Interface ...................................................... 9
Reading the Display Using the Four-way Function Key Using the Handset Menus Entering Text from Your Handset
Installing the Phone ..................................................12
Choosing the Best Location Wall Mounting the Base Direct Wall Mounting Installing the Battery Connecting the Base and Charging the Handset Installing the Belt Clip Connecting to the Phone Line Testing the Connection Changing the Dial Mode
................................................5
...................................................7
.................................................9
......................................... 13
.............................................. 14
.............................................. 15
............................................ 16
.......................................... 17
........................................ 18
............................. 5
................................... 6
..........................10
.....................................10
........................... 11
................................... 12
..16
...............................17
Basic Setup ................................................................ 19
Selecting a Language Activating Personal Ring Activating the Key Touch Tone
Adding Accessory Handsets .................................... 21
Compatible Handsets Charging Accessory Handsets Registering TCX930 Accessory Handsets Resetting Handsets
Setting Up the Phonebook ........................................24
Creating Phonebook Entries Finding a Phonebook Entry Editing an Existing Phonebook Entry Storing Caller ID or Redial Numbers in the
Phonebook .............................................................26
Deleting Phonebook Entries Copying Phonebook Entries to Another Handset
Customizing Your Phone .......................................... 28
Selecting a Ring Tone (Handset only) Activating AutoTalk (Handset only) Activating Any Key Answer (Handset only)
............................................19
........................................19
............................... 20
............................................21
...............................21
............. 22
...............................................23
.................................. 24
...................................25
.....................25
.................................. 26
..27
.................... 28
........................ 29
............ 29
1
Using Your Phone ...................................................... 30
Making a Call from the Phonebook Chain Dialing from the Phonebook Switching to the Handset Speakerphone
During a Call
Using Caller ID, Call Waiting, and Redial Lists ....... 32
Using the Caller ID List Making a Call from a Caller ID Record Deleting Caller ID Numbers Using Call Waiting Redialing a Number Deleting a Redial Record
Adjusting the Ringer, Earpiece and Speaker Volume
Adjusting the Ringer Volume Adjusting the Earpiece Volume Adjusting the Speaker Volume Adjusting the Audio Tone Using the Clarity Boost Feature
Finding a Lost Handset ............................................. 36
Using Conference and Transfer ............................... 37
Conferencing .........................................................37
Transferring a Call Answering a Transferred Call
..........................................................31
.........................................32
..................................................33
...............................................34
....................................... 34
.......................................36
.................................................37
........................31
........................31
.................. 32
...................................33
..35
.................................35
.............................. 35
...............................35
............................. 36
................................37
Using Special Features ............................................. 38
Muting the Ringer (One call only) Muting the Microphone Privacy Mode Seven-Digit Dialing Using the Intercom Tone Dialing Switch Over Installing the Optional Headset
Setting Up the Answering System ........................... 41
Features .................................................................41
Using the Answering System Interface Selecting the Language Setting the Number of Rings Setting the Day & Time Recording a Personal Greeting Selecting a Greeting Deleting Your Personal Greeting Setting the Record Time (or Announce only) Activating the Message Alert Activating Call Screening
Setting a Security Code or Personal Identication
Number (PIN)
.........................................................38
.........................................................46
.......................................... 38
................................................ 39
.................................................39
.......................................40
.........................................42
..........................................43
.............................................. 44
....................................... 46
.......................... 38
.............................. 40
..................42
..................................43
.............................44
...........................45
.........45
.................................46
2
Using the Answering System ................................... 47
Turning Your Answering System On and Off Reviewing Messages Screening Calls Turning Off the Message Alert Tone Operating the Answering System
While You Are Away from Home
Maintenance ............................................................... 52
Specications .........................................................52
Battery Replacement and Handling Cleaning the Battery Contacts Low Battery Alert Talk and Standby Times
Troubleshooting ........................................................ 55
Resetting the Handset Resetting the Handset Without the Base Changing the Digital Security Code Traveling Out of Range Common Issues Liquid Damage
Precautions! .............................................................. 61
Rechargeable Nickel-Metal-Hydride Battery Warning The FCC Wants You To Know I.C. Notice
..............................................................63
............................................. 48
......................................................49
....................... 49
............................ 50
......................53
...............................53
...................................................54
.........................................54
........................................... 55
....................... 56
.......................................... 56
..................................................... 57
.......................................................60
..............................62
.........47
............... 56
... 61
One Year Limited Warranty ....................................... 64
Index ........................................................................... 65
Remote Operation Card ............................................ 68
At Uniden, we’ll take care of you! ............................ 70
3

Welcome

Thank you for purchasing a Uniden Multi-Handset phone. Note: Illustrations in this manual are used for explanation purposes. Some illustrations in this manual may differ
from the actual unit.
Uniden is a registered trademark of Uniden America Corporation. AutoStandby, DirectLink, IntegriSound and Random Code are trademarks of Uniden America.

Accessibility

Uniden provides a customer service hotline for accessibility questions. If you have a disability and need customer service assistance or if you have any questions about how Uniden’s products can accommodate persons with disabilities, please call the accessibility voice/TTY line: 1-800-874-9314
Our customer care hours as well as accessibility information can be found on our website, www.uniden.com, under the “Accessibility” link. If your call is received outside of our business hours, you can leave us a message and we will call you back.
4

Terminology Used in this Manual

Standby
CID
CID/CW or CIDCW
Base The main part of the phone that connects to your phone line and lets you make and receive calls.
Charger
Accessory Handsets
Global settings
Talk A telephone line has been activated on the handset or base, enabling a dial tone.
The handset is not in use. If the handset is on the cradle or line has been activated. No dial tone is present.
Caller ID is available from your Telephone provider and is offered to users on a subscription basis. With this service and a display on your cordless phone, you will be able to see the incoming caller information such as name and phone number.
Caller ID with Call Waiting is available by subscription from your Telephone provider. With this service, you will be able to view incoming caller information while on a call with another user. This will allow you the ability to select to talk to this user and put your existing party on hold or make the decision to ring them back.
A cradle that comes with an accessory handset and charges the handset battery. It connects to power but does not connect to a phone line.
This phone system is expandable and will support a total of ten (10) handsets to one base. The TCX930 accessory handset is compatible with this model.
Global Settings apply to all registered handsets. If you change something under the global menu, you change it for all handsets. Only one handset can change global settings at a time, and you have to make sure the phone is not currently being used.
[ /ash] or [ ] on the handset is not pressed, no
Manual Conventions
This manual uses several different type styles to help you distinguish between different parts of the phone:
lower case bold text with “[ ]” indicates a key or button on the phone
ALL CAPITALS indicates text on the display, such as menu options, prompts, and conrmation messages
lower case bold text indicates a status light on the phone base
5

Product Overview

Features:

5.8GHz FHSS Expandable System
• Expands up to 10 Handsets
• Integrated Digital Answering Machine
• Caller ID/Call Waiting
• Store 30 Caller ID Numbers
• Advanced Phonebook Features:
Store 70 Phonebook Entries
Alphabetical Search
Personalized Ring by Party
Transfer Single Listing or Entire Phonebook

Answering System Features:

Digital Tapeless Recording
• Up to 14 Minutes of Recording Time
• Call Screening
• Personal or Pre-recorded Outgoing Messages
• Bilingual Voice Prompts
• (for USA models: English and Spanish, for Canadian models: English and French)
Speakerphone on Handset
• 7 Ringer Options on Handset (3 Tones/4 Melodies)
• Last 5 Number Redial
• Bilingual Menu Displays
• (for USA models: English and Spanish, for Canadian models: English and French)
Call Transfer
• Conferencing
• Intercom
Day and Time Announcement
Remote Message Retrieval
Toll Saver
Message Alert Records Up to 59 messages
6

Parts of the Phone

1
5
6
7
8 15
17
19 20 21
22
10
12 13
14
2
3
4
11
16
9
18
The following illustrations show you all of the different parts of your phone.
Handset
Headset Jack Cover
1. Beltclip Hole
2. Speakerphone Speaker and Ringer
3. Handset Battery Compartment
4. New Message LED
5. Handset Earpiece
6. LCD Display
7. [menu/clear] key
8. [ ] key (up)
9.
[ /ash] key (talk/ash)
10. [ ] key (phonebook/left)
11. [*/tone] key
12. [hold/int’com/xfer] key
13. [redial/pause] key
14. [select/ ] key (select/messages)
15. [ ] key (caller ID/right)
16. [ ] key (end call)
17. [ ] key (down)
18. [#] key
19. [ ] key (speaker)
20. Handset Microphone
21. Handset Charging Contacts
22.
7
2423 25
35
27 28 29 30
36 37
38 39
26
31
32
33
34
Base
Base speaker
23. Base charging contacts
24. Base microphone
25. Message counter LED
26. [vol -] key
27. [vol +] key
28.
[greet] key (record/greeting)
29.
[nd hs] key (nd handset)
30. [on/off] key
31. (answering system on/off)
[ ] key (repeat)
32. [ ] key (delete)
33.
[ ] key (skip)
34. in use LED
35. [ ] key (play/stop)
36. charge LED
37. TEL LINE Jack
38. DC IN 9V Jack
39.
8

Using the Interface

:OFF

Reading the Display

The handset display uses icons to tell you the status of your phone. The table below lists the icons and what they mean.
Icon Status Description
The
Standby/Talk
Standby
Talk
Talk
Talk
Talk
battery icon indicates the handset battery status:
full, medium, low, and empty.
The
ringer off icon indicates that the ringer is turned off.
mute icon appears while the handset microphone is
The muted.
boost icon appears when the Clarity Boost feature is
The activated.
The
speaker icon appears when the handset speaker
phone is in use.
The
privacy icon appears when the Privacy Mode is
turned on.
9
The Standby Screen
Ha nd s et # 1 Ne w C ID : 5
:OFF
View the phonebook
Four-way Function Key
Up
View the Caller ID
Down
View the phonebook
Four-way Function Key
Up
View the Caller ID
Down
When the phone is in standby, the handset display shows the following items:
Ringer off icon (when the ringer is off) / battery icon Handset ID
Number of new Caller ID calls received
Using the Four-way Function Key
Your handset has a four-way function key that allows you to move the cursor or pointer on the display and access the most commonly used features at the touch of a button. By moving this key to the left, you open the phonebook. Move the key to the right to access Caller ID information. To use this four-way key, place your thumb over the key on the handset and move to the four positions to get the feel of how it moves and operates.

Using the Handset Menus

To open the menu, press [menu/clear]. Select the option you want by pressing the four-way function key. This will move the cursor; the option currently selected has a triangle beside it. Activate the selected option by pressing [select/ ]. To exit the menu and return to standby, press [ ].
If you do not press a key within 30 seconds, the phone will time out and exit the menu. When setting the day and time, the time-out period is extended to two minutes.
Note: For ANSW. SETUP and GLOBAL SETUP menu options, make sure the line is not in use and the handsets
are within range of the base.
10

Entering Text from Your Handset

You can use the number keypad on your handset to enter text by referring to the letters printed on each number
key. When you press the number key in a text entry eld, the phone displays the rst letter printed on the number
key. Press the number key twice to display the second letter and three times to display the third. Capital letters are
displayed rst, then lower case letters, then the number on the key. If two letters in a row use the same number key, enter the rst letter, then use [right] or [left] on the four-way
function key to move the cursor to the next position to enter the second letter. For example, to enter the word “Movies”:
Press
1)
2)
3)
4)
5)
6)
7)
8)
[6] once to enter M.
Use
[right] on the four-way function
key to move the cursor to the right. Press
[6] six times to enter o.
Press
[8] six times to enter v.
Press
[4] six times to enter i. Press [3] ve times to enter e. Press
[7] eight times to enter s. Press
[select/ ] to end your text entry.
If you make a mistake while entering a name, use the incorrect character. Press delete all characters, press and hold
[menu/clear] to erase the wrong character, and then enter the correct character. To
[menu/clear].
[right] or [left] on the four-way function key to move the cursor to
11

Installing the Phone

Correct
Incorrect
Correct
Incorrect

Choosing the Best Location

When choosing a location for your new phone, here are some important guidelines you should consider:
The location should be close to both a phone jack and a continuous power outlet (one which is not connected to a
• switch). The base and handset should be kept away from sources of electrical noise such as motors, microwave ovens,
and uorescent lighting.
For better reception, place the base as high as possible.
• The base should be placed in an open area for optimum range and reception.
• If your home has wired alarm equipment connected to a phone line, be sure that installing the system does
• not disable your alarm equipment. If you have questions about what will disable alarm equipment, contact your
telephone company or a qualied installer.
Note: For maximum range:
Keep the antenna free of obstruction.
• When the handset is not in use, place the handset in an upright position.
• Do not hold the handset where you would block the signal.
• Metal and reinforced concrete may affect cordless telephone performance.
12

Wall Mounting the Base

AC outlet
Wall plate
AC adapterAC outlet
Wall plate
AC adapter
This phone can be mounted on any standard wall plate.
Snap the wall mount adapter into the notches on the base top.
1)
Plug the AC adapter into the DC IN 9V jack.
2)
Wrap the AC adapter cord inside the molded wiring channel as
3)
shown. Plug the AC adapter into a standard 120V AC wall outlet.
4)
Plug the telephone line cord into the TEL LINE jack.
5)
Plug the telephone line cord into the telephone outlet.
6)
Align the mounting slots on the base with the mounting posts on
7)
the wall. Then push in and down until the phone is rmly seated.
Note: DO NOT use an AC outlet controlled by a wall switch.
13

Direct Wall Mounting

3-15/16 in.
1/8 in.
TOP
1-3/8 in.
3-15/16 in.
1/8 in.
TOP
1-3/8 in.
If you don’t have a standard wall plate, you can mount your phone directly to the wall. Before doing this, consider the following:
Avoid electrical cables, pipes, or other items behind the mounting location that could cause a hazard when
• inserting screws into the wall. Try to mount your phone within 5-feet of a working phone jack to avoid excessive wire lengths.
• Make sure the wall material is capable of supporting the weight of the base and handset.
• Use #10 screws with a minimum length of 1-3/8 inches, with anchoring devices suitable for the wall material
• where the base unit will be placed.
Insert two mounting screws into the wall, using the appropriate
1)
anchoring device, 3-15/16 inches apart. Allow about 1/8 inch between the wall and screw heads for mounting the phone.
Refer to the steps on page 1
2)
3 to complete the mounting process.
14

Installing the Battery

Use only the Uniden BT-909 rechargeable battery pack supplied with your cordless telephone. Follow the steps below to install the handset battery.
Press in on the handset battery case cover (use the nger indention for a better grip) and slide the cover
1)
downward to remove. Plug the battery cable into the battery jack. Be sure to match the red and black wires to the label near the jack.
2)
The cable should snap into place. Gently pull on the battery cable. If the battery connector comes lose, try connecting again until the battery snaps into place.
Place the battery case cover back on the handset and slide it upwards until it clicks into place.
3)
15
Connecting the Base and Charging the Handset
To AC outlet
To DC IN 9V
AC adapter (supplied)
To AC outlet
To DC IN 9V
AC adapter (supplied)
Connect the AC adapter to the DC IN 9V jack.
1)
CAUTION: To avoid risk of re and shock, only use the Uniden
AD-800 AC adapter.
Connect the AC adapter to a standard 120V AC wall outlet.
2)
DO NOT use an AC outlet controlled by a wall switch. Place the handset in the base with the LCD screen facing forward.
3)
Make sure that the charge LED illuminates. If the LED does not
4)
illuminate, check to see that the AC adapter is plugged in and the handset makes good contact with the charging contacts.
Charge your handset at least 15 to 20 hours before plugging into
5)
the phone line.
Installing the Belt Clip
Line up the holes on each side of the handset. To attach the belt clip, insert into the holes on each side of the handset. Press down until it clicks.
To remove the belt clip, pull either side of the belt clip to release the tabs from the holes.
16
Connecting to the Phone Line
To telephone outlet
To TEL LINE
Telephone line cord (supplied)
To telephone outlet
To TEL LINE
Telephone line cord (supplied)
Once the battery pack is fully charged, connect the telephone cord to the TEL LINE jack and to a telephone jack.

Testing the Connection

Try making a call. If your call does not connect or you cannot get a dial tone, try the following steps:
Make sure the AC adapter cord is securely connected to the DC IN 9V jack and a standard power outlet.
1)
Check to make sure the battery is fully charged. (If you don’t see the “battery full” icon, check to make sure the
2)
battery is properly connected). Change the dial mode (instructions on page 1
3)
8).
17

Changing the Dial Mode

D ia l M od e Ton e Pul se
D ia l M od e Ton e Pul se
Your phone can communicate with the telephone network in two different ways: tone dialing or pulse dialing. These days, most phone networks use a method called tone dialing, so your phone comes programmed for tone dialing. If your phone company uses pulse dialing, you will need to change your phone’s dial mode. If you don’t get a dial tone or can’t connect to the telephone network, please follow the steps below to modify your phone’s settings:
Press
1)
2)
3)
If you ever need to change the dial mode back to tone dialing, follow the same procedure, but select TONE in step 2.
[menu/clear]. Select the GLOBAL SETUP menu, and then the
DIAL MODE submenu. Scroll
[ ] to select PULSE.
Press
[select/ ]. You will hear a conrmation tone.
18

Basic Setup

Han ds et La ng uag e En gl is h Es pa ツo l
Han ds et La ng uag e En gl is h Es pa ツo l
Han ds et La ng uag e En gl is h Fr an ユa i s
Han ds et La ng uag e En gl is h Fr an ユa i s
Pe rs on a l Ri ng On Of f
Pe rs on a l Ri ng On Of f

Selecting a Language

Your phone supports two languages: English and Spanish for USA models or English and French for Canadian models. Once you select a language, the menus on the phone will display in that language. The default language is English.
Press
1)
2)
3)

Activating Personal Ring

You can assign special ringer tones to anyone in your phonebook. When your phone gets a call, it looks up the Caller ID information in your phonebook. If you’ve assigned a personal ringer to that number, the phone uses it so you know who is calling. To turn on personal ringing, follow these steps:
1)
2)
3)
[menu/clear]. Select the HANDSET SETUP menu, and then
the HANDSET LANGUAGE submenu. Move the cursor to choose a language. for USA models: Choose ENGLISH or ESPAÑOL (Spanish)
.
for Canadian models: Choose ENGLISH or FRANÇAIS (French). Press
[select/ ]. You will hear a conrmation tone.
Press
[menu/clear]. Select the HANDSET SETUP menu, and then
the PERSONAL RING submenu. Move the cursor to select ON or OFF. Press
[select/ ]. You will hear a conrmation tone.
for USA models
for Canadian models
19

Activating the Key Touch Tone

Ke y To u ch T one On Of f
Ke y To u ch T one On Of f
Key Touch Tone is the tone your keypad makes when keys are pressed. You can turn this tone on or off.
Press
1)
2)
3)
[menu/clear]. Select the HANDSET SETUP menu, and then
the KEY TOUCH TONE submenu. Move the cursor to select ON or OFF. Press
[select/ ]. You will hear a conrmation tone.
20

Adding Accessory Handsets

Route the cord.
To AC outlet To DC IN 9V
AC adapter (supplied)
Route the cord.
To AC outlet To DC IN 9V
AC adapter (supplied)
Your phone supports up to ten (10) handsets, including any handsets supplied with your phone. Accessory handsets do not need to be connected to a phone jack. You can now place a fully-featured cordless handset anywhere AC power is available to connect the handset charger. All the handsets ring when a call is received.

Compatible Handsets

Your phone is compatible with the TCX930. If you purchase an accessory handset, you must register the handset to the base before use. Accessory handsets will not operate until they are registered.

Charging Accessory Handsets

The handset is powered by a rechargeable battery pack. The battery recharges automatically when the handset is placed in the charger.
Connect the AC adapter to the DC IN 9V jack and to a 120V
1)
AC outlet that is not controlled by a wall switch. Caution: Use only the Uniden AD-0005 adapter.
Set the charger on a desk or tabletop, and place the handset
2)
in the charger with the keypad facing forward. Make sure that the charge LED illuminates. If the LED does
3)
not illuminate, check to see that the AC adapter is plugged in and the handset makes good contact with the base charging contacts.
Charge the handset battery pack for at least 15-20 hours
4)
before using your new cordless telephone for the rst time.
21
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