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Company Confidential-Preliminary
eeMaxMax™™ EAS Detector EAS Detector
Installation and Installation and
Troubleshooting GuideTroubleshooting Guide
• ZAEMAX2ZAEMAX2 -- 22 Dual Pedestals Dual Pedestals
• ZAEMAX2ZAEMAX2 -- 1F11F1 Pedestal with 2 Ranger Pedestal with 2 Ranger
AntennasAntennas
About this GuideAbout this Guide
This guide explains how to install and test the
eMax detector. Other related documents are:
• Quick Install Guide, 8000-2853-02
• Quick Install Guide, 8000-2853-03
If you need assistance...If you need assistance...
Call Sensormatic Customer Support at:
1-800-543-9740 (NAR CRC or Tech. Support)
???
© Sensormatic 2001
E-MAX EAS DETECTOR INSTALLATION AND TROUBLESHOOTING GUIDE (8 000-2853-01, REV. 01)
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InstallationInstallation
This section contains procedures for installing dual
pedestals or installing one pedestal with dual
ranger antennas.
Installing DualInstalling Dual e eMax PedestalsMax Pedestals
The eMax detector consists of a transmit pedestal
and a receive pedestal. Two ranger antennas can
be used instead of the receive pedestal, see
“Installing Ranger Antennas”, page __.
Company Confidential-Preliminary
3. Ensuring the end of the interconnect cable
exits the top of each base and extends .3m (1
ft) above it, secure each base using anchors
supplied.
4. For transmit (Tx) and receive (Rx) pedestals,
ensuring the cover screws are facing the exit,
connect the cable exiting the pedestal to the
interconnect cable exiting the base. Also for
the Tx pedestal, position the power cord in the
outside groove of the base as shown.
With cover screws facing the exit, slip each
pedestal over its base. Press down for a tight
fit.
ParParts Requiredts Required
Install Kit, ___________
Pedestal, Transmit 1
Pedestal, Receive 1
Anchors 8
Interconnect cable 1
Wiremold Kit 1
To install the transmit pedestal with the
interconnect cable routed through the floor, see
page __. To install the transmit pedes tal with the
interconnect cable routed over the doorway, do the
following:
Dual Pedestal Installation with Dual Pedestal Installation with
Cables Over DoorwayCables Over Doorway
This procedure shows how to install a transmit
pedestal (the one with the power cord) and a
receive pedestal with their intercon nect cable
routed over the exit between them.
IMPORTANT! The transmit pedestal can be
installed either on the right or left side of the exit. In
this example, the pedestal is mounted on the right
side of the exit and the receive pedestal on the left.
Note: If the transmit pedestal is to be connected to
240Vac, see page __.
5. Plug the pedestal -side of the extension cord
supplied int o the power cord exiting the base
and the other end of the extension cord into an
AC outlet (a green lamp at the top of the
transmit pedestal will light).
Note: A red lamp will blink once every 4
seconds to indicate that the system is looking
to avoid noise from nearby electronic
equipment or to sync to the quietest ac line
phase (auto phasing). Auto phasing can take
from 1 to 20 minutes depending on noise
encountered.
Note: Once auto phasing completes, the
pedestal emits an audio/visual alarm for 2
seconds to indicate it is ready for routine
operation. If the red lamp starts to blink twice
every 4 seconds for one minute, then tagged
displays may be too close to the system. See
“False Alarms” on page __.
6. To check system performance, hold a known
good security tag perpendicular to the
antennas and walk it through each boxed area
shown, stepping out from between the
antennas each time. The transmit pedestal
should alarm each time the tag approaches the
area between the pedestals.
1. Place pedestal bases 1.2m (4 ft) apart, centerto-center, ensuring they are equidistant from
the door frame. Using a pencil, mark the
outline of each base and mounting hole
locations. Move the bases out of the way and
drill mounting holes 9cm (3 -1/2 in.) deep using
a 1.25cm (1/2 in.) drill bit.
2. Run 7.6m (25 ft) interconnect cable supplied
through Wiremold supplied from base to base.
E-MAX EAS DETECTOR INSTALLATION AND TROUBLESHOOTING GUIDE (8 000-2853-01, REV. 01)
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Company Confidential-Preliminary
Dual Pedestal Installation Dual Pedestal Installation
with Cables in Floorwith Cables in Floor
This procedure shows how to install a transmit
pedestal (the one with the power cord) and a
receive pedestal with their interconnect cable
routed through the floor between them.
IMPORTANT! The transmit pedestal can be
installed either on the right or left side of the exit. In
this example, the pedestal is mounted on the right
side of the exit and the receive pedestal on the left.
Note: If the transmit pedestal is to be connected to
240Vac, see page __.
1. Place pedestal bases 1.2m (4 ft) apart, centerto-center, ensuring they are equidistant from
the door frame. Using a pencil, mark the
outline of each base and mounting hole
locations. Move the bases out of the way and
drill mounting holes 9cm (3 -1/2 in.) deep using
a 1.25cm (1/2 in.) drill bit.
2. Cut a 2cm (3/4 in.) deep by .6cm (1/4 in.) wide
trench in the floor between the bases.
Ensuring ends of the 3m (10 ft) interconnect
cable supplied will exit the top of each base
and extend .3m (1 ft) above it, lay the cable in
the trench and cover it with appropriate floor
material (see instructions supplied with
material for application and drying time).
5. Plug the pedestal -side of the extension cord
supplied into the power cord exiting the base
and the other end of the extension cord into an
AC outlet (a green lamp at the top of the
transmit pedestal will light).
Note: A red lamp will blink once every 4
seconds to indicate that the system is looking
to avoid noise from nearby electronic
equipment or to sync to the quietest ac line
phase (auto phasing). Auto phasing can take
from 1 to 20 minutes depending on noise
encountered.
Note: Once auto phasing completes, the
pedestal emits an audio/visual alarm for 2
seconds to indicate it is ready for routine
operation. If the red lamp starts to blink twice
every 4 seconds for one mi nute, then tagged
displays may be too close to the system. See
“False Alarms” on page __.
6. To check system performance, hold a known
good security tag perpendicular to the
antennas and walk it through each boxed area
shown, stepping out from between the
antennas each time. The transmit pedestal
should alarm each time the tag approaches the
area between the pedestals.
3. Route the end of the interconnect cable
through each base and secure each base to
the floor using anchors supplied.
4. For transmit (Tx) and receive (Rx) pedestals,
ensuring the cover screws are facing the exit,
connect the cable exiting the pedestal to the
interconnect cable exiting the base. Also for
the Tx pedestal, position the AC power cord in
the outside groove of the base as shown.
With cover screws facing the exit, slip each
pedestal over its base. Press down for a tight
fit.
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Company Confidential-Preliminary
Installing an Installing an ee Max Transmit Max Transmit
Pedestal/Dual Ranger Receive Pedestal/Dual Ranger Receive
Antenna SystemAntenna System
This procedure shows how to install an eMax
transmit pedestal and two Ranger receive
antennas with their interconnect cable routed over
the exit between them. Ranger antennas can
mounted using screws or double-sided tape. When
mounting to a door frame, double-sided tape can
be used.
Note: If the transmit pedestal is to be connected to
240Vac, see page __.
IMPORTANT!
• Antennas must be directly opposite the
pedestal and no more than .91m (3') from the
center of each coil in the pedestal. See if you
can mount the antennas to a structure nearest
the pedestal, such as the door fram e.
• Antennas must be mounted vertically with their
arrows pointing in the same way; both face up
or both face down.
• The top antenna must be 95cm (37.5 in.) from
the floor; the bottom antenna must be 38cm
(15 in.) from the floor.
• DO NOT install the cover unt il after verifying
system operation. If you accidentally install the
cover, you can disengage it by pressing a
straightened paper clip into the small hole in
each end of the cover.
Parts RequiredParts Required
Install Kit, ___________
Pedestal, Transmit 1
Anchors 8
Interconnect cable 1
AC extension cord 1
Wiremold Kit 1
Install Kit, ZKRANGER-1
Ranger Antenna 2 0300-1787-01
Cover Ranger 2 0300-2015-01
Prep Pad, Alcohol, Sterile, Small 1 1600-0033
Anchor, Plastic, w/o screw, 8-10 8 2880-0083-01
Screw, Typ AB, PHP, Cad, #8x1 8 2816-7634-44
Mount, Adhesive Back 1 6009-0004
Cable, Short 1 0650-1984-01
Cable Tie, Nylon 1 6009-0002
In kit but not used:
Cable, Long 2ft 6002-0023-01
Filter, EMI, Ferrite, Clamp 1 2700-0023-01
ProcedureProcedure
This procedure shows how to install an eMax
transmit pedestal and two Ranger receive
antennas.
IMPORTANT! The transmit pedestal can be
installed either on the right or left side of the exit. In
this example, the pedestal is mounted on the right
side of the exit and ranger antennas on the left. In
this case, arrows molded into the Ranger antennas
must face down. If the installation is to be reversed
(Rangers on the left), arrows in the Ranger
antennas must face up.
1. Ensure eMax pedestal and Ranger antennas
are .9m (3 ft) apart, center-to-center, then
using a pencil, mark the outline of the pedestal
base and its mounting hole locations. Move the
base out of the way and drill mounting holes
9cm (3-1/2 in.) deep using a 1.25cm (1/2 in.)
drill bit.
Outline mounting locations on the side of the
exit for Ranger antennas. The top antenna
must be 95cm (37.5 in.) from the floor; the
bottom antenna must be 38cm (15 in.) from the
floor.
2. Run the 7.6m (25 ft) interconnect cable
supplied through Wiremold supplied from the
base location to the top antenna. Position
Wiremold between top and bottom Ranger
antennas.
3. Position the base ensuring the end of the cable
(with the connector) exits the center of the
base and extends .3m (1 ft) above it. Secure
the base using anchors supplied.
4. Wipe the surface inside the out line clean with
the alcohol pad and let dry. Then, ensuring its
arrows are facing the appropriate way (up for
the right side of the exit, down for the left side),
secure each Ranger antenna by peeling the
lining off the adhesive and affixing the antenna
in place.
5. Cut the un-terminated end of the interconnect
cable to length, strip the cable jacket back
about an inch, and strip the black, red, green,
and white wires. Connect wires to the fourposition terminal block J1 in the top Ranger
antenna as shown.
Cut the short cable to length, allowing slack to
crimp drain wire. On both ends of the short
cable, strip the cable jacket and the white and
green wires. On each Ranger antenna,
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Company Confidential-Preliminary
connect the white wire to terminal 1 and the
green wire to terminal 2.
IMPORTANT! DO NOT install antenna covers
until you have verified system operation. If you
accidentally install a cover, you can disengage
it by pressing a straightened paper clip into the
small hole in each end of the cover.
6. With the cover screws of the pedestal facing
the exit, connect the cable exiting the pedestal
to the interconnect cable exiting the base.
Also, position its power cord in the outside
groove of the base as shown.
With cover screws facing the exit, slip the
pedestal over its base. Press down for a tight
fit.
7. Using pliers, bend and remove cable access
knockouts from the top and bottom of the cover
intended for the Ranger top antenna. Also
remove the knockout from the top of the cover
intended for the Ranger bottom antenna.
Route cables through channels in the antenna
assembly and snap covers in place as shown.
8. Plug the pedestal -side of the extension cord
supplied into the power cord exiting the base
and the other end of the extension cord into an
AC outlet (a green lamp at the top of the
transmit pedestal will light).
Note: A red lamp will blink once every 4
seconds to indicate that the system is looking
to avoid noise from nearby electronic
equipment or to sync to the quietest ac line
phase (auto phasing). Auto phasing can take
from 1 to 20 minutes depending on noise
encountered.
Note: Once auto phasing completes, the
pedestal emits an audio/visual alarm for 2
seconds to indicate it is ready for routine
operation. If the red lamp starts to blink twice
every 4 seconds for one minute, then tagged
displays may be too close to the system. See
“False Alarms” on page __.
9. To check system performance, hold a known
good security tag perpendicular to the
antennas and walk it through each boxed area
shown, stepping out from between the
antennas each time. The transmit pedestal
should alarm each time the tag approaches the
area between the pedestals.
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Company Confidential-Preliminary
Setting the Transmit Setting the Transmit
Pedestal for 240VacPedestal for 240Vac
WARNING:WARNING: RISK OF ELECTRIC SHOCK!
Disconnect the transmit pedestal from the
AC source BEFORE making this
adjustment.
A jumper adjustment inside the transmit pedestal
allows it to be connected to a 240Vac power
source. To prepare the pedestal, do the following:
1. Pull up on the lens cover to detach it.
2. Loosen the two captive screws securing the
pedestal cover.
3. Slip a slotted screwdriver between the covers
where shown to “pop” them apart.
4. Remove plug to access the jumpers JW1 and
JW12.
5. Remove jumper JW1 and move jumper JW12
to the 240Vac setting.
6. Reinstall the cover by performing Steps 1–3 in
reverse order.
Lens
JW1
JW12
120V 240V
TroubleshootingTroubleshooting
DeaDea d Systemd System
Note: If the transmit pedestal emits a degrading
sound (dying gasp), this sound is an indication that
power was just removed from the pedestal.
If the green lamp at the top of the transmit pedestal
is not on, the pedestal may be without power.
Ensure the detector is connected to the power
source.
If the pedestal is connected to the AC outlet, check
that the circuit breaker in your store’s breaker box
is not tripped. If it is, reset it and recheck detector
performance.
If the breaker will not stay on, call maintenance. If
breaker is OK, the detector needs service. Call for
assistance.
False AlarmsFalse Alarms
Nearby electronic devices or hidden tags can
cause the transmit pedestal to alarm.
1. To help you diagnose the problem, observe the
red alarm light. What is it doing?
• Flashing once every 4 seconds (auto
phasing mode). Detector is attempting to
adjust to nearby electronic equipment.
Turn off nearby signs and motors in the
area one-at-a-time and see if the light goes
out.
• Flashing twice every 4 seconds. Tagged
products are too close to the pedestals. Go
to step 2.
2. Move all tagged products at least 3m (10 ft)
from pedestals. Do alarms stop?
• Yes. You are done.
• No. Look for one or more hidden tags
within 3m (10') of pedestals.
Screws
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Company Confidential-Preliminary
Adjustments Using the LaptopAdjustments Using the Laptop
Using a laptop computer and Ultra•Post
Configurator software, Version 5.0 or higher, you
can bring a window up on the screen that allows
you to:
• Turn the transmitter on and off.
• Observe current and voltage in each coil of the
transmit pedestal.
• Adjust the gain of the receiver pedestal. Auto
phasing must be disabled or off to do this.
• Observe noise averages and tag amplitudes.
• Observe the tag frequency (Proper Range?).
• Adjust the line sync delay.
• Turn auto phasing on and off.
SpecificationsSpecifications
ElectricalElectrical
Primary input..............................110-120 Vac or 220-240
Vac @ 50-60Hz
Primary power fuse...................1 A, 250 V, slo-blow
Current draw...............................0.7 A rms max.
Input power .................................Less than 7 W
Transmitter
Outputs........................................1 port for 1 antenna
Operating frequency.................58 kHz (±200 Hz)
Transmit burst duration.............1.6 ms
Transmit current.........................12A peak
Burst repetition rate (50 Hz).....37.5 Hz (normal),
75 Hz (validation)
Burst repetition rate (60 Hz).....45 Hz (normal),
90 Hz (validation)
Transmit coil resistance ............1.9 ohms (±5%)
Pedestal alarm:
Lamp duration (?)..................4 sec.
Audio duration (?)..................2 sec.
Audio repetition rate (?)........5Hz
Receiver (eMax, Ranger)
Inputs...........................................1 port for 1 antenna
Center frequency.......................58 kHz
Receive coil resistance,
eMax............................................3.16 ohms (±5%)
Receive coil resistance,
Ranger.........................................__ ohms (±5%)
EnvironmentalEnvironmental
Operating temperature:............0 to 50°C (32° –122°F)
Relative humidity: ......................0 to 90% non-condensing
MechanicalMechanical
eMax Pedestal Antenna
Height..........................................135 cm (53")
Width ...........................................35 cm (13.753")
Depth...........................................12.3 cm (4.75")
Ranger Antenna
Height..........................................24.1 cm (9.5")
Width ...........................................3.5 cm (1.38")
Depth...........................................8.6 cm (3.38")
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Company Confidential-Preliminary
DeclarationsDeclarations
Regulatory CompliRegulatory Complianceance
Emissions ...................................47 CFR, Part 15
Safety..........................................UL60950
CSA C22.2 No 60950
FCC COMPLIANCE: This equipment complies with Part 15
of the FCC rules for intentional radiators and Class A digital
devices when installed and used in accordance with the
instruction manual. Following these rules provides reasonable
protection against harmful interference from equipment
operated in a commercial area. This equipment should not be
installed in a residential area as it can radiate radio frequency
energy that could interfere with radio communications, a
situation the user would have to fix at their own expense.
EQUIPMENT MODIFICATION CAUTION: Equipment
changes or modifications not expressly approved by
Sensormatic Electronics Corporation, the party responsible for
FCC compliance, could void the user's authority to operate the
equipment and could create a hazardous condition.
Other DeclarationsOther Declarations
WARRANTY DISCLAIMER: Sensormatic Electronics
Corporation makes no representation or warranty with respect
to the contents hereof and speci fically disclaims any implied
warranties of merchantability or fitness for any particular
purpose. Further, Sensormatic Electronics Corporation
reserves the right to revise this publication and make changes
from time to time in the content hereof without obligation of
Sensormatic Electronics Corporation to notify any person of
such revision or changes.
LIMITED RIGHTS NOTICE: For units of the Department
of Defense, all documentation and manuals were developed at
private expense and no part of it was develope d using
Government Funds. The restrictions governing the use and
disclosure of technical data marked with this legend are set
forth in the definition of “limited rights” in paragraph (a) (15)
of the clause of DFARS 252.227.7013. Unpublished - rights
reserved under the Copyright Laws of the United States.
TRADEMARK NOTICE: _________, Sensormatic, and the
Sensormatic logo are trademarks or registered trademarks of
Sensormatic Electronics Corporation. ______ is a registered
trademark of ______. Other product names mentioned herein
may be trademarks or registered trademarks of other
companies.
No part of this guide may be reproduced in any form without
written permission from Sensormatic Electronics Corporation.
MDR __/00
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