About this guide ..................................................................................................................................... 3
Additional documentati on .................................................................................................................... 3
Technical Support ............................................................................................................................... 3
Training ................................................................................................................................................ 3
About the product ....................................................................................................................................... 4
Features .............................................................................................................................................. 4
Other declarations ..................................................................................................................................... 28
This installation guide explains how to install the Wireless Device Manager (BIM1000) with the Wireless Device
Module (BIX1000), to synchronize and aggregate data from all Sensormatic-connected devices.
Additional documentation
The following is a list of additional documents related to this installation:
For product bulletins, and the most recent updates to this guide, visit https://sensormaticsecurelogin.com.
Training
WARNING: Do not install a Wireless Device Manager (BIM1000) unless you have completed the following Wireless Device Manager (BIM/BIX) Training Curriculum modules:
The Wireless Device Manager (BIM1000) is a wireless access point that uses an IEEE 802.15.4 wireless
standard to connect to the Wireless Device Module (BIX1000).
The Wireless Device Module (BIX1000) uses the IEEE 802.15.4 wireless protocol to connect to the Wireless
Device Manager (BIM1000) to synchronize all in-s tore Sens ormatic-connected deactivation and detection
controllers to collect data, and to provide a health status for all the connected devices. For an example, see
Figure 1 on page 5, and Figure 3 on page 7.
The synchronization between the deactivation and the detection controllers minimizes failed deactivation at the
Point-of-Sale (POS) and nuisance alarms at the store exit area. The data collected includes alarms, events,
and people-counting statistics. It also collects alarm input responses through an Android tablet device.
Customers can use a desktop browser to log into a TrueVUE reporting platform, or a Shrink Management as a
Service (SMaaS) platform, to access historical daily data reports from all the connected devices. The customer
can also use an Android tablet device for alarm input responses.
Features
The Wireless Device Manager (BIM1000) has the following features:
• An embedded web configurator.
• A wired EAS Network (RS-485).
• A wireless EAS Network, 802.15.4
• A wireless 802.11.B/G/N (Client and Soft AP).
• It can support 32 devices on each port, supporting 64 devices in total.
• MicroSD flash storage.
• Micro USB Type B access.
• Bluetooth radio for wireless setup and service.
Compatibility
The Wireless Device Manager (BIM1000) is compatible with the following devices with the Wireless Device
Module (BIX1000):
• The Ultra Post® IV AM S-1012 Pedestal.
• The Ultra Post® VI AM S-1014 Pedestal.
• The Ultra 1.8 Meter ABS Pedestal.
• The AMS-9060 Controller.
• The AMS-9050 Controller.
• The AMS-9040 Controller.
• The AMS-1080 Controller.
• The AMS-1170-2C/4C Controller.
• The ZBAMB9010 EAS Label Deactivator Controller.
• The AMB9010-IPS EAS Label Deactivator Controller.
• The ZBSMPROE ScanMax® Pro Label Deac t ivator Co ntr ol ler.
• The AMB-1200C EAS Label Deactivator Contro ll er.
• The AMK-1000 and the AMK-1010 SuperTag® Detacher.
• The IDKM-1000 and the IDKM-1010 SuperT ag® Detacher.
• The AMB-2011 Value Pad II Countertop EAS Label Deactivator.
• The AMB-1101 VersaPass II Countertop EAS Label Deactivator.
Figure 1. Wireless Device Manager (BIM1000) and BIM1000 mounting bracket
A
BIM1000, 0304-0170-01
B
Speaker
C
RGB visual display
D
Micro USB port
E
Locking tab
F
Radio antenna (802.15.4)
yellow connector
G
Wif-Fi antenna
connector
H
BIM1000 mounting bracket, 0404-1247-01
A
Reset button
B
Power port
C
Ethernet port
D
RS485 port
E
Locking tab
F
Tamper switch
A B C
EF G
D A B
C
D
D
E
F
H
PRELIMINARY
Note: You can identify the radio antenna by its
Note: You can identify the Wi-Fi antenna by its silver
Note: You can mount the Wireless Device Manager to a hollow cavity wall, to a ceiling, or to a surface-mounted
electrical box using the BIM1000 mounting bracket. Ensure you commission the BIM1000 and verify its operation
before you attach the BIM1000 module to the mounting bracket.
Figure 2. Back view of Wireless Device Manager, 0304-0170-01
Before you install a Wireless Device Manager (BIM1000), ensure that you adhere to the criteria in the following
sections.
Survey and planning requirements
This section outlines the site survey and planning requirements, and the systems requirements that are critical
to the correct installation of a Wireless Device Manager (BIM1000).
Figure 3. Overview of the Wireless Device Manager (BIM1000) solution
Survey requirements
You must access the following information before you proceed with the installation of a BIM1000:
• The layout and design of the installation site.
• The location of each BIM1000 module. You can obtain this information from the Network Typology Map.
• Identify each BIX1000 you need to program to each BIM1000 module.
You require the following information for each device you place on the network for the Wireless Device
Manager (BIM1000) to work with a Wireless Device Module (BIX1000). This information is in the Network
Topology Map that the project manager or the coordinator for the account supplies, or in the IP Request form
document that the customer’s IT department supplies.
• The location of each BIM1000 module.
• The switch location, name, and port number.
• Any Wi-Fi restrictions, if setting up the BIM1000 to operate in Access Point (AP) mode.
• The Wi-Fi channel.
Note: The Wi-Fi channel is dependent on the region of installation.
• The Wi-Fi access point location and the Service Set Identif ier (SSID).
• A static or a dynamic IP address.
• The subnet mask.
• The gateway
• The Network Time Protocol (NTP) Server.
• The Ethernet MAC address.
• The Wi-Fi Subnet Mask.
• The Wi-Fi Default Gateway.
• The SIP server address.
Application a nd firmware requirements
To support the installation of a Wireless Device Manager (BIM1000), you must download the latest firmware
bundle, 1.00 or later, and the BIM Web Launch Tool from https://sensormaticsecurelogin.com/
To download the BIM Web Launch Tool, complete the following steps:
1. Open a web browser and launch https://sensormaticsecurelogin.com/
2. Enter your valid log on information and click Login.
3. From the Tech Support menu, click EAS.
4. Click Software Download.
5. Click BIM Web Launch Tool.
6. To download the software bundle, click the link, and save the file to a local folder on your laptop.
7. Log out of www.sensormaticsecurelogin.com/
8. On your laptop, rename the file you saved to an .exe file. Click the executable file, and click Run.
9. Follow the setup wizard instructions to save the software on your laptop.
Note: Files save to the following location: C:\Program Files\Sensormatic\BIM Software Bundle
To support TrueVUE reports for a Wireless Device Manager (BIM1000) installation, you require the following:
• TrueVUE version 7.4 or later.
• The SIP URL as specified in the Network Topology Map.
• Valid service credentials, if authenticati on is neces sary.
• The store name, the store number, and the division number.
• The heartbeat interval.
• Ensure that the appropriate port is open, typically port 8080 or 8081.
Laptop requirements
You require the following items for your laptop:
• Microsoft
browser installed.
Note: Ensure that JavaScript blockers are disabled on the web browser.
• A USB port.
• An Ethernet adapter.
®
Internet Explorer® version 11, or Mozilla® Firefox® version 56, or Google® Chrome® version 64,
Component installation requirements
This section outlines the component installation requirements to install a Wireless Device Manager (BIM1000).
Electrical power requirements
Confirm the following electrical power requirements are in place to install a Wireless Device Manager
(BIM1000):
• The AC power cord could be carrying 120Vac or 240Vac. The AC source must be a 2-wire type with
ground. It also must be a 24-hour, unswitched outlet with less than 0.5Vac between neutral and ground.
Note: The BIM1000 takes its Sync signal from this AC power source.
• The BIM1000 can operate from generator supplied AC power if it meets the AC power requirements.
Important: You must select Generator Mode when configuring the BIM1000 for use in multiple generator
environments.
Wiring requirements
Confirm the following wiring requirements are in place for each piece of hardware before you install a Wireless
Device Manager (BIM1000):
• RS-485 cabling, including the termination of cabling, the pinouts, and a diagram with RS485-High,
RS485-Low, and Sync connections outlined.
• All Ethernet patch cables must be CAT5e, CAT6, or CAT6e.