Tyco Safety Sensormatic AMS9050 Users manual

AMS-9050 Controller

Installation and Service Guide

Contents

To the Installer....................................................... 1
About the Product.................................................. 2
Device Connections ........................................... 3
Installation Features........................................... 7
Service Features ................................................ 8
Installation Requirements...................................... 9
Controller Installation........................................... 11
Troubleshooting................................................... 13
Fuse Replacement .............................................. 15
Specifications ...................................................... 15
Declarations ........................................................ 16

To the Installer

This installation and service guide explains how to install, setup, and service the AMS-9050 controller.
Parts required to install this system are:
- AMS-9050 controller
- AMS-1100/1101 exit antenna(s) or AMS-1080 aisle antenna(s)
Other documents that may be required for installation are:
- AMS-9050 Planning Guide, 8200-0537-01.
Note: There may be installation
restrictions on antennas in certain countries. See antenna installation guides for restrictions, if any.
Regulatory Restriction: This device is
only intended to be installed as described in the installation guide.
- Because customer requirements dictate the placement of system components, your Sensormatic representative will supply this information separately.
- If this product was installed in a European Union or European Free Trade Association member state, please give the Declaration of Conformity included with this product to the manager or user. By law, this information must be provided to the user.
- Because of the number of antennas and accessories that can connect to this controller, methodically install this system to avoid problems. See “System Setup” in this guide for guidance on how to setup antennas.
© 2006 Sensormatic Electronics Corp.
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About the Product

- Connection for hardwired sync and transmit inhibit function.
The AMS-9050 controller is part of an EAS system that:
- Includes pedestal type antennas.
- Deters theft by activating an alarm when it detects the unique response of an active Ultra•Max hard plastic tag or disposable label when its signal is picked up by an antenna.

Installation Features

- Built-in mounting flange enables the controller to mount to a wall or inside a checkout counter. The controller can also rest on a shelf or attach to a ceiling.
- Six knockouts receive exposed cables or cables in conduit. Knockouts are available for Class 2 wiring from antennas and low voltage devices.

Setup Features

- Supports various pedestal antennas used to detect tags/labels at exits or in food store checkout aisles.
- Supports up to four AMS-1100/-1101 unicoil
transceiver exit pedestals, or up to four AMS­1080 aisle pedestals, each with separate transmit and receive coils.
- Antennas can be set up as four transceivers,
or four transmit/receive pairs, or combina­tions of both using a laptop computer and ADS 4 service configurator software. Two receivers can be noise canceling coils. Automatic configuration is available for the commonly used system configurations.
- Antenna coils can be set for phase flipping
(default), aiding, or figure-8 operation.
Note: Phase flipping is unavailable when
noise canceling coils are used.
- Supports auto synchronization
- Supports the following alarm devices:
- Built-in alarm in the antenna (if used)
- Up to two externally-powered remote alarms
- Externally-powered Sensormatic alarm
management or traffic flow device
- Up to two relays for devices such as security
cameras.
- Supports RS-232 (local diagnostics) and RS­485 (remote diagnostics).
- Supports RS-485 network communication to antennas (if supported by antenna).

Service Features

- The controller detaches from its cable access panel to facilitate servicing.
- System status LED on controller displays error codes used for troubleshooting.

Basic Operation and Setup

To detect a tag:
- Antenna(s) connected to the controller emit a 58kHz magnetic field close to the tag/label’s natural frequency causing it to vibrate or “ring” at the frequency of the field. When the field is removed, energy in the tag/label dissipates causing an exponential ring down.
- The controller processes signal inputs picked up by the antennas to determine if they are indicative of a tag/label signal.
- If the controller detects a tag/label signal, it activates audio-visual indicators on each antenna that picked up the signal and/or activates remote alarm devices, if used.
ADS 4 service configurator software enables the field technician to:
- Adjust the system
- Synchronize the controller to other EAS systems using the ac line, or wired synchronization
- Monitor and adjust for noise interference and use of a 58kHz jammer device
- Download software application updates
- Monitor internal temperature of the controller
- Perform diagnostic tests and read error codes.
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Device Connections Device Connections

AC IN (120Vac/ 240Vac)
RELAYS (P54) Pin 1 - Common 1
Pin 2 - NC 1 Pin 3 - NO 1 Pin 4 - ‘X’ (shield) Pin 5 - Common 2 Pin 6 - NC 2 Pin 7 - NO 2 Pin 8 - ‘X’ (shield)
RS-485 NETWORK (P8) Pin 1 - Black
Pin 2 - Red Pin 3 - X (Shield)
RMT ALARM 1 (P64) Pin 1 - Orange
Pin 2 - Violet Pin 3 - X (Shield)
RMT ALARM 2 (P63) Pin 1 - Orange
Pin 2 - Violet Pin 3 - X (Shield)
System Status LED
WIRED Tx SYNC (P2) Pin 1 - Black (Tx Burst High)
Pin 2 - Red (Tx Burst Low) Pin 3 - Green (Arm High) Pin 4 - White (Arm Low) Pin 5 - 'X' (Shield)
RS-232 SERVICE (J2) Pin 1 - Rx
Pin 2 - Tx Pin 3 - Ground Pin 4 - Ground
Tx A TRANSMIT ANTENNA (P58) Pin 1 - Black (Figure-8 return) Pin 2 - Red (Antenna A2) Pin 3 - Silver (Shield) Pin 4 - Green (Aiding return) Pin 5 - White (Antenna A1)
Tx C TRANSMIT ANTENNA (P88) Pin 1 - Black (Figure-8 return) Pin 2 - Red (Antenna C2) Pin 3 - Silver (Shield) Pin 4 - Green (Aiding return) Pin 5 - White (Antenna C1)
PEDESTAL ALARM C (P93) Pin 1 - White with an 'X' (Shield) Pin 2 - Yellow (Audio 3) Pin 3 - Orange (Alarm 3) Pin 4 - Blue (N/A) Pin 5 - Brown (12V) Pin 6 - Black (PED485_LO) Pin 7 - Red (PED485_HI) Pin 8 - Green (TX_INHIBIT 1)
Rx C RECEIVE ANT (P99) Pin 1 - Black (Ant C1) Pin 2 - Red (Ant C1 return) Pin 3 - Green (Ant C2) Pin 4 - Gray or White (Ant C2 return) Pin 5 - Violet / 'X' (Shield)
PEDESTAL ALARM A (P92) Pin 1 - White with an 'X' (Shield) Pin 2 - Yellow (Audio 1) Pin 3 - Orange (Alarm 1B) Pin 4 - Blue (Alarm 1A) Pin 5 - Brown (12V) Pin 6 - Black (PED485_LO) Pin 7 - Red (PED485_HI) Pin 8 - Green (TX_INHIBIT 1)
Rx A RECEIVE ANTENNA (P98) Pin 1 - Black (Ant A1) Pin 2 - Red (Ant A1 return) Pin 3 - Green (Ant A2) Pin 4 - Gray or White (Ant A2 return) Pin 5 - Violet / 'X' (Shield)
Tx B TRANSMIT ANTENNA (P59) Pin 1 - Black (Figure-8 return) Pin 2 - Red (Antenna B2) Pin 3 - Silver (Shield) Pin 4 - Green (Aiding return) Pin 5 - White (Antenna B1)
Tx D TRANSMIT ANTENNA (P91) Pin 1 - Black (Figure-8 return) Pin 2 - Red (Antenna D2) Pin 3 - Silver (Shield) Pin 4 - Green (Aiding return) Pin 5 - White (Antenna D1)
PEDESTAL ALARM D (P100) Pin 1 - White with an 'X' (Shield) Pin 2 - Yellow (Audio 4) Pin 3 - Orange (Alarm 4) Pin 4 - Blue (N/A) Pin 5 - Brown (12V) Pin 6 - Black (PED485_LO) Pin 7 - Red (PED485_HI) Pin 8 - Green (TX_INHIBIT 1)
Rx D RECEIVE ANT (P103) Pin 1 - Black (Ant D1) Pin 2 - Red (Ant D1 return) Pin 3 - Green (Ant D2) Pin 4 - Gray or White (Ant D2 return) Pin 5 - Violet / 'X' (Shield)
PEDESTAL ALARM B (P97) Pin 1 - White with an 'X' (Shield) Pin 2 - Yellow (Audio 2) Pin 3 - Orange (Alarm 2B) Pin 4 - Blue (Alarm 2A) Pin 5 - Brown (12V) Pin 6 - Black (PED485_LO) Pin 7 - Red (PED485_HI) Pin 8 - Green (TX_INHIBIT 1)
Rx B RECEIVE ANTENNA (P101) Pin 1 - Black (Ant B1) Pin 2 - Red (Ant B1 return) Pin 3 - Green (Ant B2) Pin 4 - Gray or White (Ant B2 return) Pin 5 - Violet / 'X' (Shield)
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Device connections consist of:
- Transceiver connectors
- Antenna alarm/Communication connectors
- Receiver connectors
- Relay connectors
- Remote alarm connectors
- RS-485 network connector
- Wired Tx sync connector
- Wireless AC sync connector
- RS-232 service connector.
Transceiver connectors (P58, P59, P88, P91). These four connectors support Tx/Rx antennas designated A,
B, C, and D. The tables below show connections for various antenna configurations. If “auto configuration” is enabled, the system automatically attempts to configure itself based on the number of antennas detected. Only the most commonly used configurations are auto configured.
Note: DIP switches S1 and S2 in controller need to be set for antenna operation. See explanation on next
page.
Table 1. Aisle System AISLE SYSTEM
MODE RX A TX A RX C RX B TX B RX D RX C TX C RX D TX D
None Disabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled YES
Transceiver Ped Rx Ped Tx N/A Ped Rx Ped Tx N/A Ped Rx Ped Tx Ped Rx Ped Tx YES
Transceiver – Ferrite* Ped Rx Ped Tx Ferrite Ped Rx Ped Tx Ferrite N/A N/A N/A N/A NO
Backfield Ferrite Ped Tx N/A Ferrite Ped Tx N/A Ferrite Ped Tx Ferrite Ped Tx NO
Zone Detect* Ferrite Ped Tx Ferrite Ferrite Ped Tx Ferrite N/A N/A N/A N/A NO
* If Aisle A is in this mode, Aisle C is disabled. If Aisle B is in this mode, Aisle D is disabled.
Aisle A Aisle B Aisle C Aisle D
Auto
Configuration
Table 2. Exit System Note: Numbers 1, 2, 3, and 4 under mode column indicate the pedestals used. 1-2_3-4 indicates that 1 and 2
pedestals are in one exit, and 3 and 4 pedestals are in another. 1-2-3-4 indicates all pedestals are in one exit.
Note: Disregard receiver settings when using antennas as transceivers.
EXIT SYSTEM
MODE PED 1 Connections PED 2 Connections PED 3 Connections PED 4 Connections
None Disabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled NO
1-2_3-4 Dual RX A / Alrm A TX A RX C / Alrm C TX C RX B / Alrm B TX B RX D / Alrm D TX D NO
1-2_3-4 Alternating RX A / Alrm A TX A RX C / Alrm C TX C RX B / Alrm B TX B RX D / Alrm D TX D NO
1-2-3 Split RX A / Alrm A TX A RX C / Alrm C TX C RX B / Alrm B TX B NA NA YES
1-2-3-4 Quad RX A / Alrm A TX A RX C / Alrm C TX C RX B / Alrm B TX B RX D / Alrm D TX D YES
1-2_3-4 Backfield RX A / Alrm A TX A RX C / Alrm C TX C RX B / Alrm B TX B RX D / Alrm D TX D NO
Single Transceiver RX A / Alrm A TX A NA NA NA NA NA NA YES
1_2_3_4 Single** RX A / Alrm A TX A RX C / Alrm C TX C RX B / Alrm B TX B RX D / Alrm D TX D NO
1-2 Dual RX A / Alrm A TX A RX C / Alrm C TX C NA NA NA NA YES
1-2 Dual 3-4 Bfield RX A / Alrm A TX A RX C / Alrm C TX C RX B / Alrm B TX B RX D / Alrm D TX D NO
1-2 Dual 3 Single RX A / Alrm A TX A RX C / Alrm C TX C RX B / Alrm B TX B NA NA NO
1-2 Bfield 3 Single RX A / Alrm A TX A RX C / Alrm C TX C RX B / Alrm B TX B NA NA NO
1-2 Backfield RX A / Alrm A TX A RX C / Alrm C TX C NA NA NA NA NO
1-2 Alternating RX A / Alrm A TX A RX C / Alrm C TX C NA NA NA NA NO
* Only applies to AMS-1100 and AMS-1101 antennas. ** In 1_2_ 3_ 4 Single Mode (where each antenna protects an exit), each antenna alarms independently.
Exit 1 Exit 2
Auto
Config.*
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Preliminary
IMPORTANT! DIP S1 and DIP S2 are located on
the circuit board of the controller. When connecting antennas, set switches 1–8 of each DIP according to the number and type of antennas used.
Table 1. Rules for using DIP switches
Antenna
AMS­1100/1101 Transceiver
TXB 5–8 On,
TXC Don’t Care 1–4 On,
TXD Don’t Care 5–8 On,
AMS-1080 Tx/Rx
Rx Only RXA 1–4 Off,
RXB 5–8 Off,
RXC Don’t Care 1–4 Off,
RXD Don’t Care 5–8 Off,
Noise Coil 1 RXC
Noise Coil 2 RXD
Controller Input
TXA 1–4 On,
TXA–D 1–8 Off 1–8 Off
(top coil)
(top coil)
DIP S1
rest don’t care
rest don’t care
rest don’t care
rest don’t care
Don’t Care 1–2 Off,
Don’t Care 5–6 Off,
DIP S2
Don’t Care
Don’t Care
rest don’t care
rest don’t care
Don’t Care
Don’t Care
rest don’t care
rest don’t care
rest don’t care
rest don’t care
For example, if using a:
- 1-2 dual pedestal exit system using two AMS-1101 alarm antennas as transceivers:
- Set S1 switches 1–4 and S2 switches 1–4 to
“on” (switches 5–8 of S1 and S2 can be left either on or off).
- Also ensure no receive antennas such as
noise coils are connected to the controller when using transceivers.
- 1-2_3-4 dual pedestal exit system or 1-2-3-4
quad system using four AMS-1101 alarm antennas as transceivers:
- Set S1 switches 1–8 and S2 switches 1–8 to
“on”.
- Also ensure no receive antennas such as
noise coils are connected to the controller when using transceivers.
Antenna alarm/Communication connectors (P92, P93, P97, P100): Four connectors support
the antennas audio/visual alarms, transmitter/ alarms inhibit function, and peripheral RS-485 network communication.
Note: Transmitter/Alarms inhibit function and
peripheral RS-485 network communications are only available in AMS-1101 antennas.
Receiver Connectors (P98, P99, P101, P103):
Four connectors accept up to four receive antennas. Top coils use the Coil 1 connections;
bottom coils use the Coil 2 connections.
Noise canceling coils can also share two of these connectors (P99, P103), with each coil using the top coil (Coil 1) connection. If connecting a noise canceling coil and a receive antenna into the same connector, the top and bottom coils of the receive antenna must share the Coil 2 connection (done in the field by the technician switching the antenna wire connections). Thus phase flipping is unavailable when noise canceling coils are used.
Antennas/coils connected to receiver inputs are designated A, B, C, and D. These connectors default to receive function with no auto detection.
ABOUT NOISE CANCELING COILS: Noise
canceling coils, such as a Ranger antenna or the top coil of a pedestal antenna, are used to cancel noise that interferes with detector operation.
- Noise canceling coils only connect to the Coil 1 input.
- To accept a noise canceling coil, the auxiliary input must be in noise canceling mode (set using service configurator software). Save adjustments to default settings if they are to be used on the next power cycle or system reset.
- Move the noise canceling coil around while monitoring power levels on a laptop computer to find where noise cancellation is best. This is where the coil should be installed.
- The location for the noise canceling coil must be practical as well as yield satisfactory results.
- Dual pedestal aisle system using two AMS-
1080 aisle antennas, one a transmitter, the other a receiver: Set S1 switches 1–8 and S2
switches 1–8 to “off”.
- Noise coils: If using noise coils, turn off S1
switches 1–2 for RxC and/or S2 switches 5–6 for RxD.
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Relay connectors (P54): The controller has two
double-pole, double-throw (DPDT) relays, each configurable using service configurator software. Each relay:
- Triggers devices such as externally powered remote alarms, time-lapse VCRs, and security cameras; one device per detection zone.
- Accepts three wires and a shield. Cable shields share one pin on the connector.
Remote alarm connectors (P63, P64): This
connector can control up to two externally­powered digital remote alarms, such as an AMS-1060.
RS-485 network connector (P8): This connector
supports RS-485 communication for remote diagnostics.
Wired Tx sync connector (P2): This connector is
used to wire two or more AMS-9050 controllers together to synchronize them to avoid cross interference.
Preliminary
RS-232 service connection: Protected by a cover
plate on the controller, the RJ-22 connector receives the cable from a laptop computer that is used to locally setup and diagnose the detection system.
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Preliminary

Installation Features

The AMS-9050 controller provides the following installation features:
- Auto Synchronization
- Wired Synchronization
- Transmitter Current Control
- Controller Mounting.
Auto Synchronization
Auto synchronization occurs during power up or system reset. Auto sync can have different outcomes depending on whether or not nearby EAS transmitters are detected, they are properly aligned to the ac-derived timing of the controller, or too much ambient noise exists.
No transmitters detected. During initialization, the
controller determines if EAS transmitters are nearby. If none are found, transmitter delay is set to zero if this is the initial power on, or set to the value stored in the controller if not the initial power on.
Transmitters detected:
- Transmitters detected and aligned. If
transmitters are correctly aligned, the transmitter delay is calculated and stored in the controller for reference.
- Transmitters detected and not
transmitters are not aligned, the transmitter delay is set to zero if this is the first power on of the controller, or set according to the value stored the controller if not the initial power on.
aligned. If
Wired Synchronization
If a wired Tx sync device is connected to the controller, the controller automatically uses its signal as the timing reference instead of the ac line. The service configurator indicates that wired sync is active.
Transmitter Current Control
This function enables you to inhibit the transmitter and/or alarms of the desired pedestal using the Tx/Alarms inhibit switch located in the top of antennas that support this function.
Controller Mounting
The controller has a built-in flange used to attach the controller to a wall or ceiling using suitable hardware.
- Ceiling attachment requires plywood be first attached to the ceiling and then the controller attached to the plywood.
- Structure and mounting hardware must support
25.6kg (56.5 lbs) or four times the weight of the controller assembly.
Too much ambient noise. During initialization, the
controller locates other nearby EAS transmitters.
- If ambient noise prevents the controller from locating nearby EAS controllers and if this is the first power on of the controller, transmitter delay is set to zero.
- If this is not the first power on of the controller, the zero crossing delay stored in the controller is used.
Note: The controller stores the zero crossing delay
for when the controller could not determine a reliable lock during subsequent power cycles. Instead of using zero for the delay, the controller uses the stored zero crossing delay.
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Preliminary

Service Features

The AMS-9050 controller provides the following service features:
- “Tag Too Close” function
- Service configurator software
- Internal diagnostics
- LED system status indicator
- Remote diagnostics via an Ethernet or RS-485 network
- Transmit/Alarm Inhibit function
- Detachable cable access panel.
“Tag Too Close” function: Using the service
configurator, you can select the “tag-too-close” function to help prevent false alarms. With this function selected, the red lamp on top of the antenna blinks twice every four seconds for one minute when the system detects one or more stationary tags or labels are too close to it. The lamp goes out when these tags/labels are moved away from the system.
Tagged items must be kept at least 1.5m (5ft) away from all sides of the antenna.
Service configurator software: Operating software required: Windows
XP.
Service configurator software downloaded to a laptop computer is required to setup and troubleshoot the controller. The service configurator enables you to:
- Set antenna configurations
- Customize detection for each antenna
- Monitor transmit and noise levels from each antenna
- Monitor transmit current from each antenna
- Customize alarm setup
- Turn off transmitters
- Monitor temperature inside the controller
- Download new software features/updates to flash memory
- Provide a system error report.
Note: Special tools are not required when installing
the controller as long as the antennas are installed in a reasonable noise environment and local transmitters are properly adjusted.
Note: If default settings are changed, you do not
need to turn the controller off and on to store them.
®
95, 98, NT, 2000, or
Internal diagnostics:
- The service configurator displays the operating current for each antenna. Operating current is 15A peak for all countries.
- The service configurator displays ambient temperature within the controller.
- The hardware supports software with a remote command to reset the system.
- Hardware within the controller protects it from runaway software.
LED system status indicator: An LED system
status indicator on the controller indicates the following:
- Green flashing (system on and okay)
- Yellow flashing (performance downgraded; service recommended)
- Red flashing in a particular sequence (fault detected, call for service)
The number of red flashes identifies a digit in a two-digit alert code (for example, four flashes is the number four). The start of an alert code is indicated by a long LED interval. Then the first digit of the code occurs, followed by a short delay, followed by the second digit.
Alert codes are listed on page 13.
Remote diagnostics via an Ethernet or RS-485 network: Using a service laptop, service personnel
can dial-up and connect to a network of controllers to troubleshoot problems and change controller parameters (see page 14).
Transmit/Alarm Inhibit function: This function
enables you to inhibit the transmitter and/or alarms of the desired pedestal using the Tx/Alarms inhibit switch located in the top of antennas supporting this function.
Detachable cable access panel: By removing six
screws from the perimeter of the cable access panel and disconnecting cables, the electronics can be removed for easy servicing or replacement without disturbing cabling.
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Preliminary

Installation Requirements

Verifying Equipment and Unpacking

- Verify that all equipment has arrived. Ensure the system configuration is correct for the site.
- Unpack major components in a back room. At the install site, lay out parts in the order used. Do not clutter the aisle or cause a trip hazard.

Installer/Contractor

- Have electrical work comply with the latest national electrical code, national fire code, and all applicable local codes and ordinances.
- Coordinate work with other trades to avoid interference.
- Verify existing site conditions and coordinate with the owner’s representative and appropriate utilities as required.
- Obtain copies of all related plans, specifications, shop drawings and addenda to schedule and coordinate related work.
- Thoroughly review the project to ensure that all work meets or exceeds the above requirements. Bring alleged discrepancies to the attention of Sensormatic Electronics.

Mounting Requirements

- The controller has a built-in flange used to attach the controller to a wall or ceiling using suitable hardware. Structure and hardware must support 25.6kg (56.4 lbs) or four times the weight of the controller assembly.
- Do not mount controller with its fan facing up.

AC Requirements

WARNING—RISK OF ELECTRIC SHOCK! During installation, if the
antenna must be left unattended, turn off power or cover high voltage components to prevent unauthorized access to hazardous voltages.
WARNING—RISK OF ELECTRIC SHOCK! The ac power cord could be
carrying 120Vac or 240Vac.
WARNING! Do not install this device
!
!
where highly combustible or explosive products are stored or used.
WARNING! The ac source must be a 2-
wire type with ground. It also must be a 24-hour, unswitched outlet with less than
0.5Vac between neutral and ground.
WARNING! This device is not suitable
for an IT power distribution system where impedance exists between neutral and protective earth contacts.
CAUTION: When using a power cord,
install a socket-outlet near the controller in an easily accessible location. The appliance coupler or plug on the power supply cord are the specified disconnect devices.
CAUTION: DO NOT share the ac source
with neon signs, motors, computers, cash registers, terminals, or data communications equipment.
CAUTION: DO NOT use orange-colored
outlets dedicated for computer equipment.
CAUTION: Select the appropriate power
cord based on the country of use.
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Mounting the Controller

WARNING! Do not mount controller with
its fan or cable tray face up.
!
!
The controller can be mounted as follows:
- On a shelf.
- On a wall. DO NOT mount the controller with its fan facing up!
- To a ceiling. Plywood with a surface larger than the controller is secured to the ceiling studs that hold the drywall. The controller then attaches with suitable hardware to the plywood.

Equipment Required

Basic setup requires the following equipment:
AMS-9050 controller
Pedestal antennas
Hard tag (non-deactivateable Ultra•Max tag)
Ultra•Max low energy labels.
Preliminary
Advanced setup requires the following additional equipment:
®
Laptop with Windows operating software
RS-232 Ultra•Max programming cable
ADS 4 service configurator software.
95, 98, NT, 2000, or XP

People with Implanted Medical Devices

Although this anti-theft system meets standards for interaction with implanted medical devices, place the system in such a way that customers:
- do not linger near or lean on its antenna(s) while making their purchase
- are only directly in front of the antenna(s) while exiting the checkout area.
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