Tyco 3200L, 4200L, 4600L, 4200L, 4600L, 4200L, 3200L User Manual

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User Manual

3200L 32” Interactive Digital Signage TouchMonitor

4200L 42” Interactive Digital Signage TouchMonitor

4600L 46” Interactive Digital Signage TouchMonitor

Interactive Digital Signage Computer Module

User Manual – Interactive Digital Signage

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Copyright © 2010 Tyco Electronics. All Rights Reserved.

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Tyco Electronics.

Disclaimer

The information in this document is subject to change without notice. Tyco Electronics makes no representations or warranties with respect to the contents herein, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Tyco Electronics reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Tyco Electronics to notify any person of such revisions or changes.

Trademark Acknowledgments

AccuTouch, CarrollTouch, Elo TouchSystems, IntelliTouch, Tyco Electronics and TE (logo) are trademarks of the Tyco Electronics group of companies and its licensors. Windows is a trademark of the Microsoft group of companies. Other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Tyco Electronics claims no interest in trademarks other than its own.

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Table of Contents

 

Chapter 1 - Introduction ...........................................................................

4

Chapter 2 – Unpacking..............................................................................

5

Chapter 3 – Touchmonitor Installation ................................................

7

Chapter 4 – Computer Module Installation ........................................

11

Chapter 5 – Mounting ................................................................................

20

Chapter 6 – Operation ...............................................................................

22

Chapter 7 – Technical Support...............................................................

28

Appendix A – Native Resolution............................................................

29

Appendix B – Safety & Maintenance....................................................

30

Appendix C – Technical Specifications...............................................

32

Appendix D – Regulatory Information ...............................................

42

Appendix E – Warranty ...........................................................................

44

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Chapter 1 - Introduction

Product Description

Your new Interactive Digital Signage TouchMonitor combines Elo TouchSystems’ reliable performance with the latest developments in touch technology and display design. This combination of features creates a natural flow of information between a user and the touchmonitor.

This touchmonitor incorporates a 24-bit color, active matrix thin-film-transistor, digital signage LCD panel to provide superior display performance. Its Full HD resolution of 1920x1080 is suitable for displaying graphics and images (the 32” model’s resolution is 1366x768). Other features that enhance this LCD monitor’s performance are Plug & Play compatibility, built-in speakers and headphone output capability, on screen display (OSD) controls, and a family of

Digital Signage Computer Modules.

The Computer Modules are designed to slide into a bay on the rear of the monitor, without any affect on the monitor’s form factor or requiring any extra cabling, instantly turning your

Interactive Digital Signage TouchMonitor into an Interactive Digital Signage All-In-One TouchComputer.

Precautions

Follow all warnings, precautions and maintenance as recommended in this user’s manual to maximize the life of your unit and prevent risks to user safety. See Appendix B for more information on touchmonitor safety.

This manual contains information that is important for the proper setup and maintenance of the Interactive Digital Signage TouchMonitor and optional Computer Module. Before setting up and powering on your new touchmonitor and computer module, read through this manual, especially the Installation, Mounting, and Operation chapters.

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Chapter 2 – Unpacking

Unpacking the Touchmonitor

To unpack the touchmonitor, follow these steps:

1.The carton should be oriented in the manner according to its labeling. The hinged plastic locks should be at the ‘bottom’.

2.Open and remove all 4 hinged plastic locks.

3. Once the locks are removed, lift the carton’s top lid off the bottom frame.

4. With the top lid removed, you now have access to the touchmonitor and the included accessories.

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Note: For your health and safety, it is strongly recommended that at least two people handle, lift, or move these touchmonitors. Two handles are provided on the unit’s back for easier handling.

Check that the following items are present and in good condition:

Touchmonitor with protective sheet for its face

•APR TouchTools CD

•USB Drive containing the touchmonitor’s unique APR Calibration file

Quick Install Guide

Japanese language regulatory information pamphlet

•HDMI cable

•VGA cable

•USB cable

Null modem serial cable

•Audio cable

•North America, Europe/Korea, United Kingdom, Argentina, Taiwan, China, Korea, & Japan power cables

3-pin to 2-pin adapter for Japan power cable

Unpacking The Digital Signage Computer Module

Open the box.

Check that the following items are present and in good condition:

•Digital Signage Computer Module

Quick Install Guide

(If Applicable) Windows Recovery Discs

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Chapter 3 - Touchmonitor Installation

Connector Panel & Interfaces

Remove the cable cover on the bottom rear (when viewed in landscape orientation) to access the touchmonitor’s connector panel.

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3200L

4200L / 4600L

Touchmonitor Connections

1.Connect the HDMI and/or VGA video cables between the monitor’s HDMI/VGA input connectors and your HDMI/VGA video source, respectively. Tighten the VGA cable’s screws for best EMI performance and strain relief.

2.Connect the USB touch cable between the monitor’s USB connector and the PC’s USB port.

3.Connect the audio cable between the monitor’s Audio In jack and your audio source.

4.Select the correct power cable for your region. Connect it between the AC power source and the touchmonitor’s POWER IN connector.

5.Replace the cable cover, if desired.

6.The touchmonitor ships in an OFF state. Press the power button to turn it on.

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Installing the APR Touch Technology Software

(for Windows 7, Vista, XP, WEPOS, and 32-bit Server 2003)

Some software installation is required for your APR touchmonitor to work on your computer.

Visit the Elo TouchSystems website www.elotouch.com for:

The latest touch driver versions

Additional touch driver information

Detailed touch driver installation guides

Touch drivers for other operating systems

1.Disconnect the USB cable between the monitor’s USB connector and your PC’s USB port.

2.Install the APR driver onto your computer

Insert the APR TouchTools CD into your computer. The CD should automatically start the Elo installation program. (Alternatively, download and run the latest drivers available from the Elo website)

Follow the steps given by the Elo installation program.

3.Install the APR Calibration file onto your computer.

Make sure the APR driver has been installed first.

Insert the touchmonitor’s unique APR Calibration USB Drive into your computer’s USB port.

The APR Calibration USB Drive contains only one file. Copy this file into the folder

“C:\Program Files\EloTouchSystems\APRdata”

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Rename the file in the APRdata directory to “AprCF.bin”

4. Connect the USB cable between the monitor’s USB connector and your PC’s USB port. Your touchmonitor’s touch functionality will be working now.

Note:

Do not lose the touchmonitor’s APR Calibration USB Drive or APR Calibration file! It is unique to your touchmonitor, and required for that touchmonitor to function.

If you connect this touchmonitor to a different computer, or if you update the touch driver on your computer, you will need to use the APR Calibration USB Drive again.

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Chapter 4

Computer Module Installation

Installation

Note:

Disconnect AC power from the touchmonitor before installing the Computer Module. Installing the Computer Module while AC power is connected to the touchmonitor will damage the Computer Module.

1.Disconnect AC power from the touchmonitor.

2.Remove the cable cover on the side of the touchmonitor (when viewed in landscape orientation) to access the Computer Module bay.

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3. Use a Philips head screwdriver to remove the Computer Module bay’s protective plate.

4.Clear the Computer Module’s docking connector of any debris that may have accumulated during shipment, if necessary.

5.Slide the Computer Module all the way into the bay until it snaps into place

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Connector Panel & Interfaces

TouchMonitor & Computer Module Connections

1.Once the Computer Module has been installed, connect the AC power cable between the touchmonitor’s POWER IN connector and the AC power source.

2.Make any desired connections to the Computer Module connector panel.

3.Press and hold the touchmonitor’s power button for 4 seconds to turn on the Computer

Module.

Note:

Once the Elo Computer Module is installed in the touchmonitor, the touchmonitor’s VGA & HDMI video and USB touch functions are disabled. All of the touchmonitor’s video and touch functionality is handled through the Computer Module docking connection.

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Operating System Setup

Windows® 7, Windows® XP Operating Systems

The initial setup of the operating system takes approximately 5 minutes. Additional time might be needed for different touchcomputer hardware & operating system configurations. You will need to plug in an external mouse and/or keyboard into the Computer Module connector panel to execute these steps.

To set up the Windows 7 or XP OS for the Computer Module, turn on the touchcomputer and follow the instructions on the screen.

Selecting the Language

Windows uses English as the default language in menus and dialog boxes. You can change this language to suit your preference.

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+ 31 hidden pages