Tyco 17A2 User Manual

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Touchcomputer User Guide

17A2 17" LCD Multifunction Touchcomputer

Elo TouchSystems Touchcomputer

User Guide

17" LCD Multifunction Touchcomputer

ESY17A2

Revision D

P/N E926979

Elo TouchSystems

1-800-557-1458 www.elotouch.com

Trademark Acknowledgments

Copyright c 2008 Tyco Electronics. All Rights Reserved.

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual,

or otherwise without prior written permission of Elo TouchSystems.

Disclaimer

The information in this document is subject to change without notice. Elo TouchSystems makes no representations or warranties with respect to the contents hereof, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. References in this publication to Elo TouchSystems products or services do not imply that Elo TouchSystems intends to make them available in all countries in which Elo TouchSystems operates. Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.

IntelliTouch, SecureTouch, AccuTouch, and MonitorMouse are trademarks of Elo TouchSystems. Other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Elo TouchSystems claims no interest in trademarks other than its own.

Elo TouchSystems 17A2 User Guide 3

Table of Contents

Chapter 1

 

Setup

6

Unpacking Your Touchcomputer .........................

6

Product Overview ................................................

7

Front View .....................................................

7

RearView.......................................................

7

Side View .......................................................

8

Base Bottom View .........................................

8

Display Orientation .......................................

9

Display Orientation with Peripherals.............

10

Initial Turn-on ......................................................

11

Language selection .......................................

11

Time Zone .....................................................

13

Test Devices ........................................................

14

Touchscreen .................................................

14

Calibration .................................................

14

Magnetic Stripe Reader (MSR) .....................

15

Testing in USB MSR Keyboard

 

Emulation Mode ........................................

15

Testing in USB-HID Class MSR HID

 

Mode .....................................................

15

Convert Keyboard Emulation/HID Mode . 16

Customer Display ..........................................

17

Fingerprint Reader ........................................

18

Barcode Scanner ...........................................

19

Enabling 2-D Scanning..................................

21

Speaker Bar ...................................................

22

DVD Drive .....................................................

22

DVD region setting ...................................

22

Wireless Card ................................................

23

TV Tuner .......................................................

23

Cash Drawer Port ..........................................

24

Chapter 2

 

Operation

25

OSD Control .........................................................

26

OSD Menu ....................................................

26

Shortcut keys ............................................

27

OSD Lockout.................................................

27

Power Control ......................................................

28

Power Button ................................................

28

Power Lockout ..............................................

28

Using the I/O panel .....................................

29

USB and Powered USB ........................

29

Cash Drawer .........................................

29

Ethernet ................................................

29

Serial ....................................................

29

Microphone Input ................................

29

Audio Output .......................................

29

VGA .....................................................

30

PS/2 Universal ......................................

30

TV Tuner ..............................................

30

Kensington Lock..................................

30

Securing the Touchcomputer Base .............

31

Display Angle .............................................

33

Chapter 3

 

Upgrades

34

Adding Peripherals .....................................

34

Chapter 4

 

Maintenance

35

Care and Handling ......................................

36

Warning ...............................................

36

WEEE Directive ....................................

36

Servicing the Hard Disk Drive and

 

Compact Flash card .....................................

37

To Install the Hard Disk Drive ..............

37

To Install the Compact Flash card ........

38

Recovering the Operating System ..............

38

Chapter 5

 

Technical Specifications

39

Touchcomputer Specifications ...................

40

COM1/2 Pin Definition .........................

42

Power Input Pin Definition ...................

43

Cash Drawer Port Signal Definition

 

and Control ......................................

44

Display Specifications ................................

47

Power Supply Specifications ......................

48

Touchscreen Specifications ........................

49

Peripheral Specifications .............................

50

Magnetic Stripe Reader (MSR) ............

50

Customer Display .................................

50

Elo TouchSystems 17A2 User Guide 4

Fingerprint Reader ...................................

51

Barcode Scanner ......................................

52

Speaker Bar ..............................................

53

DVD Drive ................................................

54

Wireless Card ...........................................

55

TV Tuner ..................................................

55

Environmental Specifications ..........................

56

Temperature Ranges ................................

56

Humidity ..................................................

56

Altitude ....................................................

56

Chapter 6

 

Technical Support

57

Technical Assistance ......................................

57

Using the Touchcomputer .......................

57

Using the Web .........................................

57

Using the Phone ......................................

57

Regulatory Information 58

 

Warranty 61

 

Elo TouchSystems 17A2 User Guide 5

C H A P T E R

1

Setup

This chapter discusses how to set up and test your touchcomputer and any included peripheral options.

Unpacking Your Touchcomputer

Check that the following items are present and in good condition:

 

 

 

 

OR

 

Touchcomputer

Power cable US/Canadian

European power cable

PS/2 Y-cable

DB9 adapter cable

CD and Quick Install Guide

Power Adapter

Elo TouchSystems 17A2 User Guide 6

Product Overview

Front View

Rear View

Note: Shown with optional peripherals

Elo TouchSystems 17A2 User Guide 7

Side View

Note: Shown with optional peripherals

Base Bottom View

Elo TouchSystems 17A2 User Guide 8

Display Orientation

Elo TouchSystems 17A2 User Guide 9

Display Orientation with Peripherals

Elo TouchSystems 17A2 User Guide 10

Initial Turn-On

The initial setup of the operating system takes approximately 5-10 minutes. Additional time may be needed depending on touchcomputer hardware configuration and connected devices. To setup the Windows OS for the touchcomputer, turn on the touchcomputer and follow the instructions on the screen.

Language Selection

When the following window appears, you have the option of changing the language used in menus and dialogs.

Click Customize. The Regional and Language window shown below will appear.

Elo TouchSystems 17A2 User Guide 11

Select the Language tab. The window shown below will appear.

Select the desired language in the drop-down list labeled Language used in menus and dialogs.

Elo TouchSystems 17A2 User Guide 12

Time-zone selection

When the following window appears, you may change the time-zone, date, and/or time of the touchcomputer.

After making any changes, click Next to finish. Windows Setup will complete the initialization of the touchcomputer.

Elo TouchSystems 17A2 User Guide 13

Test Devices

The touchcomputer can be pre-installed with several different hardware options. To test an optional device that is installed on the touchcomputer, follow the instructions below.

NOTE: Testing icons are located on the desktop. Testing of a particular device can only be done after the device is properly installed.

Testing the Touchscreen

The touchscreen is pre-calibrated for accurate touch response.

Calibration*

If for any reason the touchscreen needs to be re-calibrated, double-click the TouchscreenTest icon. The window shown below will open.

Click on the Align button. This launches the calibration program. The window shown below will open. Follow the instructions to calibrate the touchscreen.

*Calibration may not be applicable for all touch technologies.

Elo TouchSystems 17A2 User Guide 14

Testing the Magnetic Stripe Reader (MSR) (optional)

Testing in USB MSR Keyboard (KB) Emulation Mode

1.Double-click the KB MSR Test icon to open the Notepad application

2.Slide the card through the MSR and verify that the data is displayed in the application window.

Testing in USB MSR Human Interface Device (HID) Mode

1.Double-click the HID MSR Test icon to start the test application.

2.Click the Read Cards button.

3.Slide the card through the MSR and verify that the data is displayed in the application window.

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Converting MSR from Keyboard Emulation to HID and vice versa

1.Double-click the MSR Change Mode icon to start the switch application.

2.Click on HID Mode to switch to HID mode OR click on Keyboard Mode to switch to Keyboard mode. The dimmed box will indicate the current setting.

3.Click Quit to close the window.

Elo TouchSystems 17A2 User Guide 16

Testing the Customer Display (optional)

1.Double-click the CustDisplay Test icon.

2.Verify that the device shows "EloTouch Systems Customer Display" on the display.

Elo TouchSystems 17A2 User Guide 17

Testing the Finger Print Reader (optional)

1.Double-click the Fingerprint Reader Test icon to start the test application.

2.Place your finger on the fingerprint reader sensor and verify that the image of your fingerprint is displayed on the application window.

Elo TouchSystems 17A2 User Guide 18

Testing the Barcode Scanner (optional)

1.Determine which port the barcode scanner is using:

a.In Windows Control Panel, start the Computer Management application

b.In Computer Management, select Device Manager. In the Right pane, look under the Ports section, and note the COM value of the USB -Serial Port object.

2. Double-click on the Barcode Scanner Test icon to start the following application:

Elo TouchSystems 17A2 User Guide 19

1.Change the port value to match the value you retrieved from the Device Manager.

2.Click Connect. You should see the text Connected in the Messages field.

3.In the box labeled Param Number, enter the value 238.

4.In the box labeled “New Value” enter the value 1.

5.Check the box labeled Permanent Param Change.

6.Scan a barcode. The result should look similar to the following image:

Elo TouchSystems 17A2 User Guide 20

Enabling 2-D Scanning:

The scanner default settings do not enable 2-D barcode reading ability. In order to enable this option, follow these steps:

Scan the barcodes below to enable PDF417 and MicroPDF417. These are both types of 2-D barcodes.

Now scan the barcode below to change the scanning pattern. Using this scanning pattern will allow you to read 2-D barcodes (you can still read 1-D barcodes also).

Elo TouchSystems 17A2 User Guide 21

Testing the Speaker Bar (optional)

To test the speaker bar, play any audio file on the touchcomputer and verify the sound emitting from the speakers.

NOTE: If the speaker bar is connected to the touchcomputer, the internal speakers will be disabled. If there is an audio cable plugged into the audio output port on the I/ O panel, both internal and speaker bar speakers will be disabled.

Testing the DVD Drive (optional)

To test the DVD drive, first ensure that the DVD software application accompanying the drive has been installed on the touchcomputer.

To test DVD playback, insert a compliant DVD video disk into the drive and run the software player application. Verify that video is displayed in the application window and that sound is playing from the speakers.

To test DVD recording, insert a compliant blank DVD disk into the drive and run the software recording application. Verify that DVD recording is successful by following the steps to complete a recording task.

Changing DVD region

1.From the desktop, click Start and then My Computer to open the my computer folder.

2.Right click the drive letter (i.e., (D:) DVD/CD-RW Drive) and select Properties.

3.Select the Hardware tab.

4.Select the correct DVD drive and click properties.

5.Select the DVD Region tab.

6.Select your country from the scroll down list and select OK to set the Region Code.

Note: Region Codes may be changed up to 5 times.

Elo TouchSystems 17A2 User Guide 22

Testing the Wireless Card (optional)

To test the wireless card:

1.From the desktop, click Start->Control Panel->Network Connections

2.Double-click the Wireless Network Connections icon to display available networks and verify that the wireless network is detected.

Note: If a wireless network needs to be initialized, please see your system administrator.

Testing the TV tuner (optional)

To test the TV tuner, first ensure that the TV Tuner driver and software application accompanying the card has been installed on the touchcomputer. Also, ensure that a TV source is properly connected to the TV input connector on the I/O panel.

• To test the TV tuner, run the TV Tuner software application and verify that the video source is displayed in the application window and audio is emitting from the speakers.

Note: Concurrent use of wireless and TV Tuner is not feasible.

Elo TouchSystems 17A2 User Guide 23

Testing the Cash Drawer Port

To test the cash drawer port, first ensure that a cash drawer port is attached to the touchcomputer using a cable with the correct wiring definition. For additional information, see Cash Drawer Port Signal Definition and Control section on page 44.

1.Double-click the Cash Drawer Test icon to start the test application.

2.Click the Drawer 1 or Drawer 2 box to open the cash drawer. The status line indicates whether the drawer is open or closed.

Elo TouchSystems 17A2 User Guide 24

C H A P T E R

2

Operation

This chapter shows the user how to control the On-Screen Display (OSD) and Power buttons, use the I/O panel, securely mount the touchcomputer and adjust the display head.

All adjustments made to the OSD and Power controls are automatically saved. User settings will remain unchanged after powering off/on or in the case of a power failure.

Elo TouchSystems 17A2 User Guide 25

OSD Control

OSD Menu

To display the OSD Menu, press the Menu button.

1.Press the UP button or DOWN button to toggle and the SELECT button to select among the different OSD sub-menus and functions.

2.When the function you want to change is shown, press the SELECT button. To adjust the value of the function:

1.Pressing the UP button increases the value of the selected OSD control option.

2.Pressing the DOWN button decreases the value of the selected OSD control option.

The OSD provides the following adjustments:

Brightness

Adjusts the background luminance of the LCD panel.

Contrast

Adjusts the contrast or the values of color gain (RED, GREEN or BLUE).

Color Temperature

sRGGB mode can be selected

Sets color temperature values of 4200K, 5000K, 6500K, 7500K, 12000K, 150000K, and user defined.

OSD time-out

Adjusts the time the OSD remains on the screen after no activity.

OSD Vertical Position

Adjusts the OSD position up or down.

OSD Horizontal Position

Adjusts the OSD position left or right.

OSD Orientation

Adjusts the rotational orientation of the OSD

OSD Language

Adjusts the language selection of the OSD among English, French, Italian, German, or Spanish

Elo TouchSystems 17A2 User Guide 26

Factory Reset

Changes all OSD settings to factory default.

Color Reset

Changes all OSD color settings to factory default.

Position Reset

Changes all OSD position settings to factory default.

Sharpness

Adjusts the sharpness of the display.

Volume

Adjusts the audio signal level of the internal speakers, speaker bar and audio output.

Information

The current OSD version is displayed in the exit tab of the main menu.

The current resolution and refresh rates are displayed at the bottom of every OSD menu.

Shortcut keys

There are two shortcut buttons allowing the user to make quick adjustments. These shortcuts are available only when the OSD menu is NOT displayed.

To adjust brightness, press the UP button

To adjust volume, press the DOWN button

OSD Lockout

You are able to lock and unlock the four OSD buttons. The touchcomputer is defaulted

in the unlocked position.

To lock the OSD:

While the OSD is not displayed, press the Menu button and UP simultaneously for 2 seconds. A window will appear displaying "OSD Unlocked". Continue to hold the buttons down for another 2 seconds and when the window toggles to "OSD Locked",

release both buttons to lock the OSD.

To unlock the OSD:

Press the Menu button and UP simultaneously for 2 seconds. A window will appear displaying "OSD locked". Continue to hold the buttons down for another 2 seconds and when the window toggles to "OSD Unlocked", release both buttons to unlock the OSD.

Elo TouchSystems 17A2 User Guide 27

Power Control

Power Button

The power button function can be set by the operating system under:

Control Panel->Display Properties->Screen Saver->Power->Advanced->Power

Buttons

To override all Operating System settings and shut down the touchcomputer, press and hold the power button for 7 seconds.

Note: This function will not work if the power button is locked as described in the section below.

Power Lockout

You are able to lock and unlock the Power button. The touchcomputer is defaulted in the

unlocked position.

To lock the Power:

While the OSD is not displayed, press the Menu button and DOWN simultaneously for 2 seconds. A window will appear displaying "Power Unlocked". Continue to hold the buttons down for another 2 seconds. When the window toggles to "Power Locked"

release both buttons to lock the Power button.

To unlock the Power:

Press the Menu button and DOWN simultaneously for 2 seconds. A window will appear displaying "Power locked". Continue to hold the buttons down for another 2 seconds. When the window toggles to "Power Unlocked" release both buttons to unlock the Power button.

Elo TouchSystems 17A2 User Guide 28

Using the I/O panel

The touchcomputer provides the following I/O interfaces for connecting a wide variety of compliant devices.

USB and Powered USB

There are four USB 2.0 type A ports, including one 12V powered USB 2.0 port.

Cash Drawer

There is one 12V cash drawer port with a six position register jack connector interface. For additional information, see the Cash Drawer Port Signal Definition and Control section on page 44.

Ethernet

There is one RJ45 ethernet port providing LAN capabilities

Serial

There are two serial ports with an 8 position registered jack connector interface. COM1 is set to RS232 mode. COM2 is selectable in the BIOS to RS232, RS422 or RS485 modes. Use the supplied DB9 adapter cable to change the interface to DB9.

Microphone Input

There is one 3.5mm microphone input jack for connecting an external microphone

Audio Output

There is one 3.5mm stereo audio output jack for connecting headphones or external powered speakers.

Elo TouchSystems 17A2 User Guide 29

VGA

There is one D-SUB VGA output port for connecting a secondary display.

PS/2 Universal

There is one PS/2 Universal port for connecting a keyboard and mouse simultaneously with the supplied Y-cable. A PS/2 keyboard is functional when connected directly to the PS/2 universal port. A PS/2 mouse should NOT be connected directly to the PS/2 universal port without the Y-cable.

TV Tuner (optional)

There is one TV Tuner input for use when the TV Tuner option is selected.

KensingtonTM Lock

The KensingtonTM lock is a security device that prevents theft. To find out more about this security device, go to http://www.kensington.com.

Elo TouchSystems 17A2 User Guide 30

Securing the Touchcomputer Base

Mounting Option 1

1 Snap off stand cover

TOP VIEW

2 Mount as shown

Note: Dimensions are in millimeters

Elo TouchSystems 17A2 User Guide 31

Mounting Option 2

Mount as shown

Note: Dimensions are in millimeters

Elo TouchSystems 17A2 User Guide 32

Display Angle

For viewing clarity, you can tilt the LCD forward up 67 to 90 degrees.

CAUTION In order to protect the LCD, be sure to hold the base when adjusting the LCD, and take care not to touch the screen.

Elo TouchSystems 17A2 User Guide 33

C H A P T E R

3

Upgrades

Adding Peripherals

When adding a peripheral, complete installation and setup instructions are provided with the user-installable kits. The following components are available in user-installable kits.

MSR

Customer Display

Fingerprint reader

Barcode scanner

Speaker Bar

DVD slim drive

Wireless MiniPCI card

TV Tuner MiniPCI card (ATSC and DVB-T versions available)

RAM upgrade module

Elo TouchSystems 17A2 User Guide 34

C H A P T E R

4

Maintenance

Elo TouchSystems 17A2 User Guide 35

Care and Handling of Your Touchcomputer

The following tips will help keep your Elo touchcomputer functioning at the optimal level.

To avoid risk of electric shock, do not disassemble the power adapter or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning.

Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Do not use thinner or benzene, abrasive cleaners or compressed air.

To clean the display unit cabinet, use a cloth lightly dampened with a mild detergent.

Avoid getting liquids inside your touchcomputer. If liquid does get inside, have a qualified service technician check it before you power it on again.

Do not wipe the screen with a cloth or sponge that could scratch the surface.

To clean the touchscreen, use window or glass cleaner. Put the cleaner on the rag and wipe the touchscreen. Never apply the cleaner directly on the touchscreen.

Warning

This product consists of devices that may contain mercury, which must be recycled or disposed of in accordance with local, state, or federal laws. (Within this system, the backlight lamps in the monitor display contain mercury.)

Waste Electrical and Electronic Equipment (WEEE) Directive

In the European Union, this label indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facility to enable recovery and recycling.

Elo TouchSystems 17A2 User Guide 36

Servicing the Hard Disk Drive and Compact Flash Card

When removing or installing a hard disk drive and/or a compact flash card, first turn the touchcomputer off and remove the power supply connection.

To Install the Hard Disk Drive

1.Remove the screws closing the DVD drive flap, then remove the flap on the left side of the touchcomputer which covers the DVD drive. If you have an existing hard drive, please pull on the metal handle. After pulling on this handle, the hard drive will easily slide out.

2.Grasp the handle of the new hard drive and push the hard drive into the slot with the manufacturer’s label facing up. Push the hard drive into the slot until it locks into the connector.

3.Secure the Hard Drive to the touchcomputer using the screw.

4.Close the flap, replace the screws, and replace the back cover insert.

Elo TouchSystems 17A2 User Guide 37

To Install the Compact Flash Card

1.Remove the screw closing the DVD drive flap, then remove flap on the left side of the touchcomputer which covers the DVD drive.

2.If you have an existing CF card, press the black eject button and then remove the existing CF card.

3.Insert the CF card into the slot. When the card is inserted properly, the black eject button will extend out.

4.Close the flap, replace the screw, and replace the back cover insert.

Recovering the Operating System

If for any reason the touchcomputer’s operating system and software needs to be recovered, insert the included recovery disk into an external DVD-ROM drive or internal DVD drive (if available) and reboot the touchcomputer. Follow the on-screen instructions to complete recovery.

NOTE: All data will be deleted during the recovery process. User must back up files when necessary. Elo TouchSystems does not accept liability for lost data or software.

Elo TouchSystems 17A2 User Guide 38

C H A P T E R

5

Technical Specifications

Elo TouchSystems 17A2 User Guide 39

Touchcomputer Specifications

Note: Not all operating systems or options are supported in all regions.

Please contact your local Elo TouchSystems representative for details.

Processor

Intel Celeron M 1.0GHz CPU w/400MHz Front-Side Bus

RAM

1GB DDR2 RAM standard. Up to 2GB max.

Northbridge

Intel 915GME

Southbridge

Intel ICH6

Video

Intel GMA 900 Up to 128MB shared w/ DVMT

Operating systems

Microsoft Windows XP Professional

 

Microsoft Windows XP Embedded

 

Microsoft Windows Embedded for Point of Service (WEPOS)

 

Microsoft Windows Vista Business

Ports

4 x USB 2.0 ports

 

1 x 12V powered USB 2.0 port

 

1 x 12V cash drawer port

 

1 x 10/100 Base-T ethernet port

 

2 x Serial ports (RJ connector)

 

COM1, RS232, COM2 selectable RS232/RS422/RS485

 

1 x Microphone input 3.5mm

 

1 x Audio Output 3.5mm

 

1 x VGA output

 

1 x PS/2 Universal

Expansion

1 x MiniPCI for type IIIA/B MiniPCI cards

Compact Flash

One socket, internal user accessible

Wireless networking

Wireless ready w/ antennas pre-installed for miniPCI wireless

 

card.

BIOS

ACPI 2.0, APM 1.2, SMBIOS 2.4, PXE, WOL

Real Time clock

Replaceable lithium-ion battery for clock

Storage

XP/WEPOS/VISTA: 40 GB HDD(minimum)

 

XP Embedded 1 GB Compact Flash

Power supply

Type: External brick

 

Input (line) voltage: 100-240 VAC, 50-60 Hz

 

Output voltage/current: 12 V at 10 amps max.

 

120 watts minimum

Power dissipation

100 W Typical

Temperature

Operating: 0oC to 35oC

 

Storage: -20oC to 60oC

Humidity

Operating: 20%-80%

 

Storage: 5%-95%

 

noncondensing

 

 

Elo TouchSystems 17A2 User Guide 40

Weight

Actual: 24 lb (10.9kg)

 

Shipping: 32 lb(14.5kg)

 

Shipping box dimensions (550mmx520mmx245mm)

Backlight lamp life

Min 40,000 hours to half brightness

Agency approvals

UL/cUL (*recognized component), FCC, CE, VCCI,

 

C-Tick,EN60950

Speakers (internal)

Two-watt/channel speakers in display head

User controls

Side: Power and user controls with lockout function for public

 

 

 

use

Mounting options

100 mm VESA mount

 

 

Removable base

Other features

Adjustable Base

 

Fanless

 

User accessible hard drive

 

Energy save mode (less than 2 watts)

 

Touchscreen sealed to bezel and LCD

 

Security lock receptacle

 

Peripheral Options

Magnetic Stripe Reader 3 tracks

and Upgrades

Customer Display 2 x 20

 

Fingerprint reader biometric

 

External speaker bar 3 watt

 

Barcode scanner (Omnidirectional or 1 Dimensional)

 

DVD drive

 

Wireless Card MiniPCI

 

TV Tuner MiniPCI (ATSC or DVB-T)

Elo TouchSystems 17A2 User Guide 41

COM1, COM2 Connector(RS232 Mode)

Pin #

Signal Name

1Ground

2Receive Data (RD)

3Clear to send (CTS)

4Signal ground

5Transmit Data (TD)

6Request to Send (RTS)

7+5 vdc

8+5 vdc return

RS422 Mode Pin Definition(for COM2 only)

Pin #

Signal Name

1Ground

2TX+

3TX-

4Signal ground

5RX+

6RX-

7+5 vdc

8+5 vdc return

RS485 Mode Pin Definition(for COM2 only)

Pin #

Signal Name

1Ground

2DATA+

3DATA-

4Signal ground

7+5 vdc

8+5 vdc return

Elo TouchSystems 17A2 User Guide 42

RJ45 connector Pin Definition

Pin #

Signal Name

1

 

2Receive Data (RD)

3Clear to Send (CTS)

4Signal Ground

5Transmit Data (TD)

6Request to send

7

8

DB9 connector Pin Definition

Pin #

Signal Name

1

 

2Receive Data (RD)

3Transmit Data (TD)

5

Signal Ground

6

 

7Request to send

8Clear to Send (CTS)

Power Input Pin Definition

Pin #

Signal Name

1+12V

2Ground

3Ground

4+12V

Elo TouchSystems 17A2 User Guide 43

Cash Drawer Port Signal Definition and Control

Pin #

Signal Name

1Frame Ground

2CD 1 Drawer kick-out drive signal 1

3SW ( + ) connected on the side of the open/closed detection switch on the drawer

4L ( + ) +12V DC for drawer kick-out supplied

5CD 2 Drawer kick-out drive signal 2

6( - ) Ground

Control

Below is the source code of the test application showing how the cash drawer port is implemented. The cash drawer is controlled by two GPIOS to open the drawer and one GPIO to read back status.

*/

#include <stdio.h> #include <conio.h> #include <time.h>

#define GPIO_BASE

0x480

 

#define

PMBASE

0x800

#define GPE0_STS3

PMBASE + 0x2B

#define

GP_LVL3

GPIO_BASE + 0x0F

#define

GPIO_2

 

0x08

#define

GPIO_3

 

0x10

#define CASH_STS_MSK

0x20

#define DRAWER1

 

0x01

#define DRAWER2

 

0x02

void Sleep(clock_t t);

 

 

int open_drawer(int drawer); /*

=============================================================================

Function:

Parameters:

Return:

Exit:

Description:

=============================================================================

Elo TouchSystems 17A2 User Guide 44

*/

int main(int argc, char *argv[])

{

printf("\nELO SBC6 Cash Drawer Demo.\n"); if( is_open() )

printf("\nCash register is open.\n"); else

printf("\nCash register is closed.\n"); printf("\nOpening Cash Drawer 1.\n");

open_drawer(DRAWER1); printf("\nOpening Cash Drawer 2.\n"); open_drawer(DRAWER2);

if( is_open() )

printf("\nCash register is open.\n"); else

printf("\nCash register is closed.\n"); return(0);

}

/*

=============================================================================

Function:

Parameters:

Return:

Exit:

Description:

=============================================================================

*/

int is_open(void)

{

int data = 0;/* Chipset register data */ /* Clear status register. */

_outp(GPE0_STS3,CASH_STS_MSK); Sleep(10);

/* Read status register. */ _inp(GPE0_STS3);

data &= CASH_STS_MSK; data >>= 5;

return(data);

}

Elo TouchSystems 17A2 User Guide 45

/*

=============================================================================

Function:

Parameters:

Return:

Exit:

Description:

=============================================================================

*/

int open_drawer(int drawer)

{

int data = 0;

/* Chipset register data */

int status = 0;

/* Cash drawer status signal */

/* Get current cash drawer status. */ status = is_open();

if( status ) {

printf("\nCash Register is already open.\n"); return(1);

}

/* Toggle cash drawer signals - low pulse. */ data = _inp(GP_LVL3);

if( drawer == DRAWER1 ) data &= ~GPIO_2;

if( drawer == DRAWER2 ) data &= ~GPIO_3;

_outp(GP_LVL3,data); Sleep(50);

if( drawer == DRAWER1 ) data |= GPIO_2;

if( drawer == DRAWER2 ) data |= GPIO_3;

_outp(GP_LVL3,data); return(1);

}

void Sleep(clock_t t)

{

clock_t t2;

t2 = t + clock(); while( t2 > clock() );

}

Elo TouchSystems 17A2 User Guide 46

Display Specifications

 

 

 

Model

17A2

LCD Display

17.0” TFTActive Matrix Panel

Display Size

337.92(H) x 270.336(V) mm

Pixel Pitch

0.264(H) x 0.2647(V) mm

Display Mode

VGA 640 x 350 (70 Hz)

 

VGA 720 x 400 (70 Hz)

 

VGA 640 x 480 (60 / 72 / 75 Hz)

 

SVGA 800 x 600 (56 / 60 / 72 / 75Hz)

 

XGA 1024 x 768 (60 / 70 / 75Hz)

 

SXGA 1280 x 1024 (60 / 70 / 75Hz)

Native

SXGA1280x1024

Contrast Ratio

800 : 1 (typical)

Brightness

 

 

LCD

300 cd/m2 (Typical)

AccuTouch

240 cd/m2 (Typical)

IntelliTouch

270 cd/m2 (Typical)

Acoustic Pulse Recognition

270 cd/m2 (Typical)

Response Time

Tr= 3.5 ms, Tf= 3.7 ms typical

Display Color

16.7 million color

Viewing Angle

(L/R)= -80o/+80o (typical), (U/D) -80o/+80o (typical)

Plug & Play

DDC1 / 2B

Touch Panel (optional)

AccuTouch, IntelliTouch, Acoustic Pulse Recognition

Elo TouchSystems 17A2 User Guide 47

Power Supply Specifications

The touchcomputer shall be powered by 12VDC from a universal type power supply brick with the following characteristics:

Inputvoltage

100 to 240 V~

Input frequency

50/60 Hz

Output voltage

12V

Output line and load regulation

+/- 5%

Output current

10Amps minimum

Elo TouchSystems 17A2 User Guide 48

Touchscreen Specifications

Available with Accutouch five-wire resistive (AT), Acoustic Pulse Recognition (APR), and IntelliTouch surface-wave technology. For detailed specifications, please visit our website at www.elotouch.com. Note: Touch options may vary depending on region.

Elo TouchSystems 17A2 User Guide 49

Peripherals Specifications

Magnetic Stripe Reader (MSR)

The MSR is a USB 1.1 device which reads all three data stripes on standard credit cards or driver’s licenses conforming to ISO/ANSI standards. The MSR will have foreign language capability. The credit card is read by sliding the credit card through the MSR, stripe side toward the display, forward or backward. The MSR is powered from the USB port; no external power is needed. Here are its specifications:

Power source: from USB port

Message format: ASCII

Card speed: 3 to 50 IPS

Electronics MTBF: 125,000 hours

Mechanical MTBF: 1,000,000 passes

Operating current: 30 mA maximum

Non-operating current: 300u maximum

Customer Display

The Customer Display is a twenty character two line vacuum fluorescent display (VFD). It consists of a VFD and VFD controller.

USB Version

Optional Parameters

 

Characters per row

20

Number of rows

2

Character configuration

5x7 dot matrix

Character Height

9.5mm

Character width

6.2mm

Character configuration

ASCII

Character color

Blue green

MTBF

300,000 hours

Elo TouchSystems 17A2 User Guide 50

Fingerprint Reader

The fingerprint reader will be ELO part number E728123 (DigitalPersona U.are.U 4000B). The fingerprint reader is powered by the USB bus. The reader optically scans the fingerprint when the user touches the glowing window. Optical technology gives the highest quality fingerprint scans and reliability.

Table of Partial Fingerprint Reader Specifications:

 

 

Fingerprint Reader

DigitalPersona U.are.U 4000B

Power Supply

5.0Vdc +/- 0.25V

 

 

Current Draw - scanning mode

190 mA (typical)

Current Draw - idle mode

140 mA (typical)

 

 

Current Draw - suspend mode

1.5 mA (typical)

Image Resolution

512 dpi

Image Color

8-bit gray level

Scan capture size

14.6mm (nominal width) x 18.1mm

 

(nominal length)

 

 

Image capture speed

100 ms

USB type

1.0, 1.1, or 2.0

Operating Temperature

0oC to 40oC

ESD (Electrostatic Discharge)

up to 15kV mounted in case

 

 

Elo TouchSystems 17A2 User Guide 51

Barcode Scanner

There are two optional USB barcode scanners (1-D or omni-directional). The barcode scanner is only an option if the speaker bar is present.

When a scanner is chosen, a USB-SSI (Simple Serial Interface) converter board is included. Both barcode scanners are powered with the USB interface.

1.One-Dimensional scanner specifications:

Ability to generate 1-D scanning pattern

Low cost solution

USB powered

Easy communication between host and scanner

Visible laser diode operating at 650nm

100+ scans/sec

RoHS-compliant

2.Omni-Directional scanner (Elo P/N E787026) specifications.

Ability to generate omni-directional scanning pattern

Maximum performance

2-D scanning ability (PDF417, MicroPDF)

USB powered

Easy communication between host and scanner

Visible laser diode operating at 650nm

600+ scans/sec

RoHS-compliant

3.USB-SSI converter board (Elo P/N E580321) specifications

Ability to convert from serial interface to USB interface and vice versa.

Compact size

Input Voltage: 5V

Buzzer

Elo TouchSystems 17A2 User Guide 52

Speaker Bar

The speaker bar contains two speakers and an audio amplifier. The speakers in the speaker bar provide improved sound quality and higher volumes over the internal speakers. The circuitry is designed such that when the speaker bar is connected to

the touchcomputer, the 2 internal speakers will be disabled.

Front facing speaker for on-axis sound

Aluminum cone

35mm diameter

4w max power handling

120-20KHz Frequency Response (-10db)

80db -/+3db SPL

Elo TouchSystems 17A2 User Guide 53

DVD Drive

There are two options for the internal slim DVD drive (a combo drive and a burner drive). The DVD drive will be provided with the proper software for CD/DVD playback and CD/DVD recording.

1.The DVD/CD Combo Drive can read and write CDs. It can only read DVDs. The minimum specifications are as follows for the DVD combo drive:

12.7mm height, Internal-Type CD-RW/DVD-ROM DRIVE

Minimum 8X DVD read, 24X CD read/write

DVD-ROM, DVD-RAM, DVD-/+RW, DVD-/+RW DL, CD-DA, CD-ROM, VCD, CD-R, CD-RW compliant

Support 12cm and 8cm Disc

IDE/ATAPI Interface

Manual eject pin hole

Horizontal and Vertical Mount

RoHS compliant

2.The DVD/CD Burner Drive can read and write to CDs and DVDs.The minimum specifications are as follows for the DVD burner drive:

12.7mm height, Internal-Type CD-RW/DVD-RW DRIVE

Minimum 8X DVD read/write, 24X CD read/write

DVD-ROM, DVD-RAM, DVD-/+RW, DVD-/+RW DL, CD-DA, CD-ROM, VCD, CD-R, CD-RW compliant

Support 12cm and 8cm Disc

IDE/ATAPI Interface

Manual eject pin hole

Horizontal and Vertical Mount

Support for Windows 2000, Windows XP and Windows Vista

RoHS compliant

Elo TouchSystems 17A2 User Guide 54

Wireless Card

The wireless card can be selected to provide wireless capabilities. All touchcomputers are "Wireless Ready" and are pre-wired with wireless antennas inside the chassis Typical specifications are as follows for the wireless card:

MiniPCI interface

Compliant to MiniPCI industry standard sizing

802.11b/g compliant

Two (2) UFL connectors

Support for Windows 2000, Windows XP and Windows Vista 32

RoHS Compliant

TV Tuner Card

A TV tuner card may be selected to be installed in the touchcomputer to provide digital TV tuner capabilities. All touchcomputers are "TV Ready" and are pre-wired with coaxial connectors inside the chassis. The minimum specifications are as follows for the TV tuner card:

MiniPCI interface

Compliant to MiniPCI industry standard sizing

ATSC version supports ATSC/NTSC/PAL/SECAM with F connector input

DVB-T version supports DVT-B/NTSC/PAL/SECAM with TV aerial connector input

RF input

Support for Windows 2000, Windows XP and Windows Vista

RoHS compliant

Note: Only one MiniPCI interface is available. Concurrent use of wireless and TVTuner is not feasible.

Elo TouchSystems 17A2 User Guide 55

Environmental Specifications

Temperature Ranges

 

Operating Temperature (Independent of altitude)

0oC to 35oC

Non-Operating Temperature (Independent of altitude)

-30oC to 60oC

Humidity

 

Operating (non-condensing)

20% to 80%

Non-Operating (38.7 oC maximum wet bulb temperature)

5% to 95%

Altitude

 

Operating

0 to + 12,000 feet [3,658m].

 

Equivalent to 14.7 to 10.1 psia.

Non-Operating

0 to + 40,000 feet [12,192m].

 

Equivalent to 14.7 to 4.4 psia.

Elo TouchSystems 17A2 User Guide 56

C H A P T E R

6

Technical Support

Technical Assistance

There are three methods to obtain contact information for technical assistance on the touchcomputer:

The touchcomputer

The web

The phone

Using the Touchcomputer

You can access the support information by going to the System Properties and clicking on the Support Information button. You can get to System Properties by either of the following methods:

Right click "My Computer" and choose "Properties"

or

Click on the "Start Button" and select "control panel" and Double click on the "System" icon .

Using the Web

www.elotouch.com/go/contactsupport

Using the Phone

Call toll-free 1-800-557-1458

Elo TouchSystems 17A2 User Guide 57

Regulatory Information

I. Electrical Safety Information:

A)Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.

B)There are no operator serviceable parts inside this equipment. There are hazardous voltages generated by this equipment which constitute a safety hazard. Service should be provided only by a qualified service technician.

C)This equipment is provided with a detachable power cord which has an integral safety ground wire intended for connection to a grounded safety outlet.

1)Do not substitute the cord with other than the provided approved type. Under no circumstances use an adapter plug to connect to a 2-wire outlet as this will

defeat the continuity of the grounding wire.

2)The equipment requires the use of the ground wire as a part of the safety certification, modification or misuse can provide a shock hazard that can result in serious injury or death.

3)Contact a qualified electrician or the manufacturer if there are questions about

the installation prior to connecting the equipment to mains power.

II. Emissions and Immunity Information

A)Notice to Users in the United States: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

B)Notice to Users in Canada: This equipment complies with the Class A limits for radio noise emissions from digital apparatus as established by the Radio Interference Regulations of Industry Canada.

C)Notice to Users in the European Union: Use only the provided power cords and interconnecting cabling provided with the equipment. Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as required by the following standards:

Elo TouchSystems 17A2 User Guide 58

This Information Technology Equipment (ITE) is required to have a CE Mark on the manufacturer’s label which means that the equipment has been tested to the following Directives and Standards:

This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89/336/EEC indicated in European Standard EN 55 022 Class A and the Low Voltage Directive 73/23/EEC as indicated in European Standard EN 60 950.

D) General Information to all Users: This equipment generates, uses and can radiate radio frequency energy. If not installed and used according to this manual the equipment may cause interference with radio and television communications. There is, however, no guarantee that interference will not occur in any particular installation due to site-spe- cific factors.

1) In order to meet emission and immunity requirements, the user must observe the following:

a)Use only the provided I/O cables to connect this digital device with any computer.

b)To ensure compliance, use only the provided manufacturer’s approved line cord.

c)The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

2)If this equipment appears to cause interference with radio or television reception, or any other device:

a)Verify as an emission source by turning the equipment off and on.

b)If you determine that this equipment is causing the interference, try to

correct the interference by using one or more of the following measures:

i)Move the digital device away from the affected receiver.

ii)Reposition (turn) the digital device with respect to the affected receiver.

iii)Reorient the affected receiver’s antenna.

iv)Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits.

v)Disconnect and remove any I/O cables that the digital device does not use. (Unterminated I/O cables are a potential source of high RF emission levels.)

vi)Plug the digital device into only a grounded outlet receptacle. Do not use AC adapter plugs. (Removing or cutting the line cord ground may increase RF emission levels and may also present a lethal shock hazard to the user.)

vii)If you need additional help, consult your dealer, manufacturer, or an experienced radio or television technician.

Elo TouchSystems 17A2 User Guide 59

III. Safety Label

The following marks have been issued for the unit and appear on the safety label as shown in the illustration below:

Elo TouchSystems 17A2 User Guide 60

Warranty

Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchcomputer and components of the product is regional; please contact your regional office. For contact information, see page 64 or go to www.elotouch.com.

Seller makes no warranty regarding the model life of components. Seller suppliers may at any time and from time to time make changes in the components delivered as Products or components.

Buyer shall notify Seller in writing promptly (and in no case later than thirty (30) days after discovery) of the failure of any Product to conform to the warranty set forth above; shall describe in commercially reasonable detail in such notice the symptoms associated with such failure; and shall provide to Seller the opportunity to inspect such Products as installed, if possible. The notice must be received by Seller during the Warranty Period for such product, unless otherwise directed in writing by the Seller. Within thirty (30) days after submitting such notice, Buyer shall package the allegedly defective Product in its original shipping carton(s) or a functional equivalent and shall ship to Seller at Buyer’s expense and risk.

Within a reasonable time after receipt of the allegedly defective Product and verification by Seller that the Product fails to meet the warranty set forth above, Seller shall correct such failure by, at Seller’s options, either (i) modifying or repairing the Product or (ii) replacing the Product. Such modification, repair, or replacement and the return shipment of the Product with minimum insurance to Buyer shall be at Sellers expense. Buyer shall bear the risk of loss or damage in transit, and may insure the Product. Buyer shall reimburse Seller for transportation cost incurred for Product returned but not found by Seller to be defective. Modification or repair, of Products may, at Sellers option, take place either at Sellers facilities or at Buyers premises. If Seller is unable to modify, repair, or replace a Product to conform to the warranty set forth above, then Seller shall, at Sellers option, either refund to Buyer or credit to Buyers account the purchase price of the Product less depreciation calculated on a straight-line basis over Sellers stated Warranty Period.

Elo TouchSystems 17A2 User Guide 61

THESEREMEDIESSHALLBETHEBUYERSEXCLUSIVEREMEDIESFORBREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTHABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BYSTATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FORANY PURPOSE,THEIR QUALITY,THEIR MERCHANTABILITY,THEIR NONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF SELLER ORANYOTHER PARTYISAUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTYSETFORTHHEREIN.SELLERSLIABILITYUNDERTHEWARRANTYSHALL BE LIMITED TOAREFUND OF THE PURCHASE PRICE OF THE PRODUCT. IN NO EVENTSHALLSELLERBELIABLEFORTHECOSTOFPROCUREMENTORINSTALLATIONOFSUBSTITUTEGOODSBYBUYERORFORANYSPECIAL,CONSEQUENTIAL, INDIRECT, OR INCIDENTALDAMAGES.

Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating to (i) assessing the suitability for Buyers intended use of the Products and of any system design or drawing and (ii) determining the compliance of Buyers use of the Products with applicable laws, regulations, codes, and standards. Buyer retains and accepts full responsibility for all warranty and other claims relating to or arising from Buyers products, which include or incorporate Products or components manufactured or supplied by Seller. Buyer is solely responsible for any and all representations and warranties regarding the Products made or authorized by Buyer. Buyer will indemnify Seller and hold Seller harmless from any liability, claims, loss, cost, or expenses (including reasonable attorneys fees) attributable to Buyers products or representations or warranties concerning same.

Elo TouchSystems 17A2 User Guide 62

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Getting in Touch with Elo

To find out more about Elo’s extensive range of touch solutions, visit our Website at www.elotouch.com or simply call the office nearest you:

North America

Elo TouchSystems

301 Constitution Drive

Menlo Park, CA 94025

USA

(800) ELO-TOUCH

(800) 356-8682 Tel 650-361-4800 Fax 650-361-4722

eloinfo@elotouch.com

Germany

Belgium

Asia-Pacific

Tyco Electronics Raychem GmbH

Tyco Electronics Raychem N.V. Sun Hamada Bldg. 2F

(Elo TouchSystems Division)

(Elo TouchSystems Division)

1-19-20 ShinYokohama

Finsinger Feld 1

Diestsesteenweg 692

Kanagawa 222-0033

D-85521 Ottobrunn

B-3010 Kessel-Lo

Japan

Germany

Belgium

 

Tel +49 (0)(89) 60822-0

Tel +32(0)(16)35 21 00

Tel +81(45)478-2161

Fax +49(0)(89) 60822-180

Fax +32(0)(16)35 21 01

Fax +81(45)478-2180

elosales@elotouch.com

elosales@elotouch.com

www.tps.co.jp

c2007

TycoElectronics in Printed

USA

Elo TouchSystems 17A2 User Guide 63