Tyco 3000 User Manual

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Touchmonitor User Guide

1939L 19¨ LCD Rear-mount Touchmonitor

3000 Series

Revision A

User Guide

19" LCD REAR-MOUNT TOUCHMONITOR

1939L Family 3000 Series

Revision A

P/N E851250

Copyright © 2006 Tyco Electronics Corporation. All Rights Reserved.

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems.

Disclaimer

The information in this document is subject to change without notice. Elo TouchSystems makes no representations or warranties with respect to the contents hereof, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.

Trademark Acknowledgments

IntelliTouch is a trademark of Tyco Electronics Corporation.Other product names mentioned herein may be trademarks or registered trademarks of their respective companies.

iii

Table of Contents

Chapter 1

 

Introduction

7

Product Description ...................................................

7

Precautions ................................................................

7

About the Product ......................................................

8

Chapter 2

 

Installation and Setup

9

Unpacking Your Touchmonitor ...................................

9

Touch Interface Connection .......................................

10

Product Overview ......................................................

11

Main Unit ..............................................................

11

Rear View ............................................................

11

Installing the Driver Software .....................................

12

Installing the Serial Touch Driver .........................

13

Installing the Serial Touch Driver for Windows

 

XP, Windows 2000, Me, 95/98 and NT 4.0 .....

13

Installing the Serial Touch Driver for MS-DOS

 

and Windows 3.1 ..................................................

14

Installing the USB Touch Driver ...........................

15

Installing the USB Touch Driver for Windows

 

XP, Windows 2000, Me, 95/98 and NT 4.0 .....

15

Regulatory Information

33

Warranty

37

Index

39

Chapter 3

 

Operation

17

About Touchmonitor Adjustments ..............................

17

Rear Panel Controls .............................................

18

Controls and Adjustment ............................................

19

On Screen Display (OSD) Menu Functions .........

19

On Screen Display (OSD) Control Options .........

20

Preset Modes .......................................................

21

Power Management System ................................

22

Chapter 4

 

Troubleshooting

23

Solutions to Common Problems .................................

23

Appendix A

 

Native Resolution .......................................................

25

Appendix B

 

Touchmonitor Safety ..................................................

27

Care and Handling of Your Touchmonitor ..................

28

Appendix C

 

Touchmonitor Specifications ......................................

30

19" LCD Touchmonitor (ET1939L-XCWA-X-G)

 

Dimensions ..........................................................

31

v

C H A P T E R

1

INTRODUCTION

Product Description

Your new touchmonitor combines the reliable performance of touch technology with the latest advances in (LCD) display design. This combination of features creates a natural flow of information between a user and your touchmonitor.

This LCD monitor incorporates a 19” color active matrix thin-film-transistor (TFT) to provide superior display performance. A maximum resolution of SXGA 1280x1024 is ideal for displaying graphics and images. Other outstanding features that enhance this LCD monitor’s performance are Plug & Play compatibility, and On Screen Display (OSD) controls.

Precautions

Follow all warnings, precautions and maintenance as recommended in this user’s manual to maximize the life of your unit. See Appendix B for more information on touchmonitor safety.

1-7

About the Product

Your LCD rear-mount touchmonitor is a 19” SXGA TFT color display with the following features:

The internal microprocessor digitally controls auto-scanning for horizontal scan frequencies between 31.5 KHz and 80 KHz, and vertical scan frequencies between 56.3 Hz and 75.0 Hz. In each frequency mode, the microprocessor-based circuitry allows the monitor to function at the precision-of a fixed frequency.

High contrast color TFT LCD display supports resolutions up to SXGA 1280x1024. Compatible with VGA, SVGA, XGA, SXGA(non-interlaced) and most Macintosh compatible color video cards.

Power management system conforms to VESA DPMS standard.

Supports DDC1/2B for Plug & Play compatibility.

Advanced On Screen Display (OSD) control for picture quality adjustment.

For full Product Specifications refer to Appendix C.

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C H A P T E R

2

INSTALLATION AND SETUP

This chapter discusses how to install your LCD touchmonitor and how to install the driver software.

Unpacking Your Touchmonitor

Check that the following 9 items are present and in good condition:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

LCD monitor

Video cable

USB cable

Serial cable

European power cable

Power cable US/Canada

 

 

 

 

 

 

 

 

Touch Tools CD + Quick Install Guide

Brick power supply

2-9

Touch Interface Connection

Note: Before connecting the cables to your touchmonitor and PC, be sure that the computer and touchmonitor are turned off.

1

3

2

2

Adapter

Video Cable

Serial Cable

USB Cable

1.Connect one end of the power adapter to the monitor and the other end to the connector of the power cord.

2.Connect one end of either the touchscreen serial (RS232) cable or the touchscreen USB cable (but not both) to the rear side of the computer and the other end to the LCD monitor. Tighten by turning the two thumb screws clockwise to ensure proper grounding (USB cable does not have thumb screws).

3.Connect one end of the video cable to the rear side of computer and the other to the LCDmonitor. Tighten by turning the two thumb screws clockwise to ensure proper grounding.

4.Press the power button on the rear panel to turn the monitor power on.

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Product Overview

Main Unit

Rear View

2-11

Installing the Driver Software

Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer. Drivers are located on the enclosed CD-ROM for the following operating systems:

Windows XP

Windows 2000

Windows Me

Windows 98

Windows 95

Windows NT 4.0

The latest versions of drivers and driver information for other operating systems are available on the Elo TouchSystems web site at www.elotouch.com.

Your Elo touchmonitor is Plug-and-Play compliant. Information on the video capabilities of your touchmonitor is sent to your video display adapter when Windows starts. If Windows detects your touchmonitor, follow the instructions on the screen to install a generic Plug-and-Play monitor.

Refer to the appropriate section for driver installation instructions.

Depending upon whether you connected the serial communication cable or the USB communication cable, you should install only the serial driver or the USB driver.

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Installing the Serial Touch Driver

Installing the Serial Touch Driver for Windows XP,

Windows 2000, Me, 95/98 and NT 4.0

NOTE: For Windows 2000 and NT 4.0 you must have administrator access rights to install the driver.

1Insert the Elo CD-ROM in your computer's CD-ROM drive.

2If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the CD and starts the setup program.

3Follow the directions on the screen to complete the driver setup for your version of Windows.

4If the AutoStart feature is not active:

5Click Start > Run.

6Click the Browse button to locate the EloCd.exe program on the CD-ROM.

7Click Open, then OK to run EloCd.exe.

8Follow the directions on the screen to complete the driver setup for your version of Windows.

To install Windows 2000 and Windows XP, you must use the "update driver" method; you will not find a setup.exe file within the download.

2-13

Installing the Serial Touch Driver for MS-DOS and Windows 3.1

You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to continue using your mouse along with your touchmonitor in DOS.

To install Windows 3.x and MS-DOS from Windows 95/98, follow the directions below:

1Insert the CD-ROM in your computer’s CD-ROM drive.

2From DOS, type d:\EloDos_W31 to change to the correct directory on the CD-ROM (your CDROM drive may be mapped to a different drive letter).

3Type install and press Enter to start the installation.

4Align the touchscreen.

You must have already completed Steps 1 and 2 before proceeding.

To run the INSTALL program:

1Type INSTALL at the DOS prompt in the directory containing the driver install files.

2INSTALL asks you to select the software to install. Then choose d:\EloDos_W31 from the displayed list.

3INSTALL also asks you for the paths to use during installation, or you may use its defaults. INSTALL creates directories as necessary, and warns you if they exist.

If you are updating your software, you may wish to specify the paths containing the earlier versions, and overwrite the obsolete files. All executable programs are upward compatible. For a list of differences from each previous version of the drivers, be sure to select "Differences from Previous Versions" during the installation process.

INSTALL updates yourAUTOEXEC.BAT file with the drivers you select. INSTALL makes a copy of your originalAUTOEXEC.BAT file, called AUTOEXEC.OLD. If you already have Elo driver commands in your AUTOEXEC.BAT file, they will be commented out.

When INSTALL is finished, it leaves a file called GO.BAT in the subdirectory you specified. GO loads the touchscreen driver, runs the calibration program ELOCALIB, and gives you some final instructions.

If you are using Windows 3.1, you will also calibrate the touchscreen within Windows 3.1 with the Touchscreen Control Panel.

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