Tyco 19R User Manual

Touchcomputer User Guide

19R SERIES 19-inch LCD Multifunction Touchcomputer

Elo TouchSystems Touchcomputer

User Guide

19" LCD Multifunction T ouchcomputer

19R series

Revision A

P/N E065202

Elo T ouchSystems

1-800-ELOTOUCH (1-800-356-8682)

www.elotouch.com

Copyright © 2009 T yco Electr onics. All Rights Reserved.

No part of this publication may be reproduced, transmitted, transcribed, stored in a
retrieval system, or translated into any language or computer language, in any form or
by any means, including, but not limited to, electronic, magnetic, optical, chemical,
manual, or otherwise without prior written permission of Elo T ouchSystems.

Disclaimer

The information in this document is subject to change without notice. Elo T ouchSystems
makes no representations or warranties with respect to the contents hereof, and spe­cifically disclaims any implied warranties of merchantability or fitness for a particular
purpose. References in this publication to Elo TouchSystems products or services do
not imply that Elo TouchSystems intends to make them available in all countries in
which Elo TouchSystems operates. Elo TouchSystems reserves the right to revise this
publication and to make changes from time to time in the content hereof without obliga­tion of Elo TouchSystems to notify any person of such revisions or changes.

T rademark Acknowledgments

IntelliTouch, SecureTouch, AccuTouch, and MonitorMouse are trademarks of Elo
TouchSystems. Other product names mentioned herein may be trademarks or regis­tered trademarks of their respective companies. Elo T ouchSystems claims no interest in
trademarks other than its own.

Elo TouchSystems 19R series User Guide 3

Table of Contents

Setup 5
Unpacking Y our T ouchcomputer 5
Product Overview 6
Front View 6
Rear View 6
Side View 7
Base Bottom View 7
Display Orientation 8
Initial Connections 9
Standard Unit: 9
Advanced Unit: 9
Initial Power-On 10
Language Selection 10
T est Devices 11
T esting the Touchscreen 11
Time-zone selection 11
Operation 13
Side Panel Controls 14
OSD Control 14
OSD Menu 14
Headphone Jack 16
Power Control 17
Power Button 17
Using the I/O panel 18
Standard Unit: Intel® Desktop Board

D945GCLF2 18

Advanced Unit: Intel® Desktop Board

MS-9820 19
Short Base Mounting 21
Securing the T ouchcomputer Base21
Mounting T o A Wall 21
Display Angle 22
Wall Mounted 22

Desktop 22
Maintenance 23
Care and Handling 23
Warning 24
Waste Electrical and Electronic
Equipment (WEEE) Directive 24
T echnical S pecifications 25
T ouchcomputer S pecifications 25
Dimensional Diagrams 25
Front 25
VESA 26
Rear 26
Base Mounting 27
General Information 28
Standard Unit: Intel® Desktop Board

D945GCLF2 28

Advanced Unit: Intel® Desktop Board

MS-9820 29
Display Specifications 33
Power Supply Specifications 33
T ouchscreen S pecifications 34
Environmental Specifications 34
Hard Disk Recovery 35
Materials required 35
General overview: 36
Begin: 36
T echnical Support 45
T echnical Assistance 45
Using the T ouchcomputer 45
Using the Web 45
Using the Phone 45
Regulatory Information 46
Warranty 49

Elo TouchSystems 19R series User Guide 4

C H A P T E R

1

Setup

This chapter discusses how to set up and test your Touchcomputer and any included
peripheral options.

Unpacking Y our T ouchcomputer

Check that the following items are present and in good condition:

Touchcomputer Power cable US/Canadian European power cable

Quick Install Guide & CD/DVD Power Adapter

OR

Elo TouchSystems 19R series User Guide 5

Product Overview

Front View

Rear View

Elo TouchSystems 19R series User Guide 6

Side View

Base Bottom View

Elo TouchSystems 19R series User Guide 7

Display Orientation

Elo TouchSystems 19R series User Guide 8

Initial Connections

Prior to turning on your T ouchcomputer you must take the power adapter and appropri­ate power cable from the accessories box. Plug the small round plug with four pins into
the 12Vdc power input on the Touchcomputer. Plug the power cable into the power
adapter and the other end into a suitable power outlet (mains). Make sure the audio
jumper cable and video jumper cable are in place as shown below.

Standard Unit:

Intel: Integrated Dual-core Intel® Atom™ 1.6 GHz processor & 533 MHz system bus

Advanced Unit:

Intel Core 2 Duo E5300 2.6 GHz, 800 MHz FSB, 2 MB L2 Cache

Elo TouchSystems 19R series User Guide 9

Initial Power-On

The initial setup of the operating system takes approximately 5-10 minutes. Additional
time may be needed depending on touchcomputer hardware configuration and con­nected devices. T o setup the Windows Operating System (OS) for the touchcomputer ,
turn on the touchcomputer and follow the instructions on the screen.

Language Selection

When the following window appears, you have the option of changing the language
used in menus and dialogs.
Click Customize. The Regional and Language window shown below will appear .
Select the Language tab. The window shown below will appear .
Select the desired language in the drop-down list labeled Language used in menus and
dialogs.

Elo TouchSystems 19R series User Guide 10

Time-zone selection

When the following window appears, you may change the time-zone, date, and/or time
of the touchcomputer.

After making any changes, click Next to finish. W indows Setup will complete the
initialization of the touchcomputer.

Test Devices

T esting the Touchscreen

The touchscreen is pre-calibrated for accurate touch response.

Elo TouchSystems 19R series User Guide 11

Calibration*

If for any reason the touchscreen needs to be re-calibrated, go to the control panel and
double-click the Elo T ouchscreen icon. The window shown below will open.

Click on the Align button. This launches the align/calibration program. A window
similar to the one shown below will open. Follow the instructions to align/calibrate the
touchscreen.

*The alignment/calibration procedure may vary between touch technologies.

Elo TouchSystems 19R series User Guide 12

C H A P T E R

2

Operation

This chapter shows the user how to: control the On-Screen Display (OSD) and Power
buttons, use the I/O panel, securely mount the Touchcomputer and adjust the display
head.

MENU

UP / INCREASE

DOWN / DECREASE

SELECT

POWER

Elo TouchSystems 19R series User Guide 13

Side Panel Controls

All adjustments made to the display via OSD and Power controls are automatically
saved. User settings will remain unchanged after powering off/on or in the case of a
power failure.

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OSD Control

OSD Menu

To display the OSD Menu, press the Menu button.

To adjust the value of the function:

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1. Press the UP button or DOWN button to toggle and the SELECT button to
select among the different OSD sub-menus and functions.

2. When the function you want to change is shown, press the SELECT button.

1. Pressing the UP button increases the value of the selected OSD control option.

2. Pressing the DOWN button decreases the value of the selected OSD control

option.

Elo TouchSystems 19R series User Guide 14

The OSD shall control the following audio and screen characteristics:

P ARAMETER ADJUSTMENT

Auto Adjust Automatically adjusts the system clock to the input video signal.

Luminance

Brightness Adjusts the Brightness signal from 0 (minimum brightness) to 100

(maximum brightness). Default: 100 (maximum brightness)

Contrast Adjusts the contrast of the video signal from 0 (minimum) to 100

(maximum). Default: 50.

Image setting

H-position Moves the image horizontally in single-pixel increments on a scale from

0 to 100 using at least 100 discrete steps. Default: 50 (centered in the
panel).

V-position Moves the image vertically in single-pixel increments on a scale from 0

to 100 using at least 50 discrete steps. Default: 50 (centered in the
panel).

Clock Adjusts the ratio of dividing frequency of the dot clock on a scale from 0

to 100 using at least 100 discrete steps. Default:50

Phase Adjust the phase of the panel dot clock with respect to panel data

frequency from 0 to 100 using at least 25 discrete steps. Default:62

Color Adjusts color temperature. Color temperature options shall be 9300K,

7500K, 6500K, 5500K, and User Color.Default: User Preset

Audio

Mute Turn on or off the mute function. Default value: Not muted.
Volume Adjusts the level of the audio signals to the Audio Output and Phone

Output signals from 0 (minimum volume) to 100 (maximum volume) in
100 discrete steps. Default value: 50.

OSD

OSD V-Position Moves the OSD display vertically from the bottom edge to the top edge of

the panel from 0 to 100. Default: 50 (centered in the panel).

OSD H-Position Moves the OSD display horizontally from the left edge to the right edge of

the panel from 0 to 100. Default: 50 (centered in the panel).

OSD Timeout Adjust s the OSD timeout time. OSD setting changes made prior to the

OSD timeout are kept and used. At a minimum, the user shall be able to
select options between 5 to 60 seconds. Default: 15 seconds.

OSD Language Selects which language the OSD information is displayed in. Options

shall be: English, French, Italian, German, Sp anish, Simplified Chinese,
Traditional Chinese and Japanese. Default: English.

Recall

Color Recall Selecting “Color Recall” shall restore all factory default settings for the

color temperature .

Recall Defaults Selecting “Recall Defaults” shall restore all factory default settings for

the OSD .

Elo TouchSystems 19R series User Guide 15

Miscellaneous

Aspect Ratio Select between “Fill Screen” (input image is scaled to fill the LCD

vertically and horizontally with no over- or under-scan) and “Fill to Aspect
Ratio” (for input images with aspect ratio lower than the LCD panel’s
aspect ratio of 16:10, input image is scaled to preserve input aspect ratio
with no over-scan, & the unused portions of the panel will be black).
Default: Fill Screen.

Sharpness Adjusts sharpness of video signals on a scale from 1 to 5 using steps.

Default: 3 (no sharpness correction).

DDCCI Function Enable or Disable DDCCI Function.Default: Enable

Exit Exits the OSD display.

Shortcut keys

There are three shortcut buttons allowing the user to make quick adjustments. These
shortcuts are available only when the OSD menu is NOT displayed.

• T o adjust luminance, press the UP button.

• T o adjust audio, press the DOWN button.

• T o select video source, press the SELECT button.

OSD Lockout

The On Screen Display (OSD) feature can be locked out (disabled) if desired. T o enable
this feature, when the OSD is not present, simultaneously press the MENU and UP
buttons until OSD LOCK appears on the screen (approximately 2 seconds). To re­enable the OSD function again, simultaneously press the MENU and UP buttons until
OSD UNLOCK appears on the screen (approximately 2 seconds).

Headphone Jack

Elo TouchSystems 19R series User Guide 16