Tyco 1939L User Manual
Touchmonitor User Guide
1939L 19” LCD Rear-mount Touchmonitor
3000 Series
Revision C
User Guide
19" LCD REAR-MOUNT TOUCHMONITOR
1939L Family 3000 Series
Revision C
P/N E851250
Copyright © 2007 Tyco Electronics Corporation. All Rights Reserved.
No part of this publication may be reproduced, tra nsmitted, transcribed, stored in a retrieval system,
or tra nslated into a ny language or computer language, in a ny f orm or by a ny mea ns, including, but not
limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems.
Disclaimer
The information in this document is subject to change without notice. Elo T ouchSyste ms makes no
representations or warranties with respect to the contents hereof, and specifically disclaims any
implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content
hereof without obligation of Elo T ouchSyste ms to notify any person of such revisions or changes.
Trademark Acknowledgments
IntelliT ouch is a tra demark of T yco Electronics Corporation.Other product na mes mentioned here in
may be trade marks or registered trademarks of their respective companies.
iii
Table of Contents
Chapter 1
Introduction 7
Product Description 7
Precautions ................................................................7
About the Product ......................................................8
Chapter 2
Installation and Setup 9
Unpacking Your Touchmonitor...................................9
Touch Interface Connection .......................................10
Product Overview ......................................................11
Main Unit ..............................................................11
Rear View ............................................................11
Installing the Driver Software .....................................12
Installing the Serial Touch Driver .........................13
Installing the Serial Touch Driver for Windows
XP, Windows 2000, Me, 95/98 and NT 4.0 ...13
Installing the Serial Touch Driver for MS-DOS
and Windows 3.1..................................................14
Installing the USB Touch Driver...........................15
Installing the USB Touch Driver for Windows
XP, Windows 2000, Me, 95/98 and NT 4.0 ...15
Appendix C
Touchmonitor Specifications ......................................30
IntelliTouch Touchscreen Specification................31
CarrollTouch Infrared Touchscreen Specification 32
Surface Capacitive Touchscreen Specification ...33
SecureTouch Touchscreen Specification ............34
AccuTouch Touchscreen Specification ...............35
19" LCD Touchmonitor (ET1939L-XCWA-X-G)
Dimensions ..........................................................36
Regulatory Information 37
Warranty 41
Index 43
Chapter 3
Operation 17
About Touchmonitor Adjustments ..............................17
Rear Panel Controls.............................................18
Remote OSD Buttons(option) ..............................18
Controls and Adjustment ............................................19
On Screen Display (OSD) Menu Functions.........19
On Screen Display (OSD) Control Options .........20
Preset Modes.......................................................21
Power Management System ................................22
Chapter 4
Troubleshooting 23
Solutions to Common Problems .................................23
Appendix A
Native Resolution .......................................................25
Appendix B
Touchmonitor Safety ..................................................27
Care and Handling of Your Touchmonitor ..................28
v
Product Description
C H A P T E R
1
INTRODUCTION
Precautions
Your new touchmonitor combines the relia ble perf ormance of touch technology with the latest
advances in (LCD) display design. This combination of features creates a natural flow of information between a user a nd your touchmonitor .
This LCD monitor incorporate s a 19” color a ctive matrix thin-film-transistor (TFT) to provide
superior display performa nce. A maximum resolution of SXGA 1280 x 1024 is ideal f or displaying
graphics and images. Other outstanding features that enhance this LCD monitor’s performance are
Plug & Play compatibility, and On Screen Display (OSD) controls.
Follow all warnings, precautions a nd maintena nce a s recommended in this user’s manual to
maximize the life of your unit. See Appendix B for more information on touchmonitor safety .
1-7
About the Product
Your LCD rear-mount touchmonitor is a 19” SXGA TFT color display with the f ollowing f eatures:
• The internal microprocessor digitally controls auto-sca nning f or horizontal scan frequencies
between 31.5 KHz a nd 80 KHz, and vertical scan frequencies between 56.3 Hz a nd 75.0 Hz. In
each frequency mode, the microprocessor -based circuitry allows the monitor to function at the
precision-of a fixed frequency.
• High contrast color TFT LCD display supports resolutions up to SXGA 1280 x 1024. Compatible
with V GA, SVGA, XGA, SXGA (non-interlaced) a nd most Macintosh compatible color video cards.
• Power ma nagement system conf orms to VESA DPMS sta ndard.
• Supports DDC1/2B f or Plug & Play compatibility.
• Adva nced On Screen Display (OSD) control for picture quality adjustment.
For full Product Specifications refer to Appendix C.
1-8 User Guide
C H A P T E R
2
INSTALLATION AND SETUP
This chapter discusses how to install your LCD touchmonitor and how to install the driver software.
Unpacking Your Touchmonitor
Check that the following 9 items are present and in good condition:
LCD monitor Video cable USB cable
Serial cable European power cable Power cable US/Canada
Elo QuickStart
CD
Software
T ouch Tools CD + Quick Install Guide Brick power supply
2-9
Touch Interface Connection
Note: Before connecting the cables to your touchmonitor and PC, be sure that the computer and
touchmonitor are turned off.
1
Adapter Video Cable Serial Cable USB Cable
3
2
2
5
OSD Remote Control Key
(option)
1. Connect one end of the power adapter to the monitor and the other end to the connector of the
power cord.
2. Connect one end of either the touchscreen serial (RS232) cable or the touchscreen USB ca ble
(but not both) to the rear side of the computer a nd the other end to the LCD monitor. T ighten by
turning the two thumb screws clockwise to ensure proper grounding (USB cable doe s not have
thumb screws).
3. Connect one end of the video ca ble to the rear side of computer a nd the other to the LCD monitor.
Tighten by turning the two thumb screws clockwise to ensure proper grounding.
4. Press the power button on the rear panel to turn the monitor power on.
5. Connect one end of OSD remote control key(option) to the monitor.
2-10 User Guide
Product Overview
Main Unit
Rear View
2-11
Installing the Driver Software
Elo TouchSystems provides driver software that allows your touchmonitor to work with your
computer. Drivers are located on the enclosed CD-ROM for the following operating systems:
• Windows XP
• Windows 2000
• Windows Me
• Windows 98
• Windows 95
• Windows NT 4.0
The latest versions of drivers a nd driver inf ormation for other operating systems are availa ble on the
Elo T ouchSyste ms web site at www .elotouch.com.
Your Elo touchmonitor is Plug-and-Play compliant. Information on the video capa bilities of your
touchmonitor is sent to your video display ad a pter when Windows starts. If Windows detects your
touchmonitor, f ollow the instructions on the screen to install a generic Plug-and-Play monitor.
Refer to the appropriate section for driver installation instructions.
Depending upon whether you connected the serial communication cable or the USB
communication cable, you should install only the serial driver or the USB driver.
2-12 User Guide
Installing the Serial Touch Driver
Installing the Serial Touch Driver for Windows XP,
Windows 2000, Me, 95/98 and NT 4.0
NOTE: For Windows 2000 and NT 4.0 you must have administrator access rights to install
the driver.
1 Insert the Elo CD-ROM in your computer's CD-ROM drive.
2 If the AutoStart feature f or your CD-ROM drive is a ctive, the syste m automatically detects the
CD and starts the setup program.
3 Follow the directions on the screen to complete the driver setup for your version of Windows.
4 If the AutoStart feature is not a ctive:
5 Click Start > Run.
6 Click the Browse button to locate the EloCd.exe program on the CD-ROM.
7 Click Open, then OK to run EloCd.exe.
8 Follow the directions on the screen to complete the driver setup for your version of Windows.
To install Windows 2000 a nd W indows XP, you must use the "update driver" method; you will not
find a setup.exe file within the download.
2-13
Installing the Serial Touch Driver for MS-DOS and Windows 3.1
You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to
continue using your mouse along with your touchmonitor in DOS.
T o install Windows 3.x a nd MS-DOS from Windows 95/98, follow the directions below:
1 Insert the CD-ROM in your computer’s CD-ROM drive.
2 From DOS, type d:\EloDos_W31 to change to the correct directory on the CD-ROM (your
CD-ROM drive may be mapped to a different drive letter).
3 T ype install and press Enter to start the installation.
4 Align the touchscreen.
You must have already completed Steps 1 a nd 2 before proceeding.
T o run the INST ALL progra m:
1 T ype INSTALL at the DOS prompt in the directory containing the driver install files.
2 INST ALL asks you to select the software to install. Then choose d:\EloDos_W31 from the
displayed list.
3 INST ALL also a sks you for the paths to use during installation, or you may use its defaults.
INST ALL create s directories a s necessary, and warns you if they exist.
If you are updating your software, you may wish to specify the paths containing the earlier versions,
a nd overwrite the obsolete files. All executable progra ms are upward compatible. For a list of
differences from ea ch previous version of the drivers, be sure to select "Diff erence s from Previous
Versions" during the installation process.
INST ALL update s your AUT OEXEC.BA T file with the drivers you select. INST ALL makes a copy
of your original AUTOEXEC.BAT file, called AUTOEXEC.OLD. If you alrea dy have Elo driver
comma nds in your AUTOEXEC.BAT file, they will be commented out.
When INSTALL is finished, it leaves a file called GO.BAT in the subdirectory you specified. GO
loa ds the touchscreen driver, runs the calibration program ELOCALIB, and gives you some final
instructions.
If you are using W indows 3.1, you will also calibrate the touchscreen within Windows 3.1 with the
T ouchscreen Control Panel.
2-14 User Guide
Installing the USB Touch Driver
Installing the USB Touch Driver for Windows XP,
Windows 2000, Me, 95/98 and NT 4.0
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If W indows 98, W indows Me or W indows 2000 starts the Add New Hardware W izard.
2 Choose Next. Select “Search for the best driver for your device (Recommended)” and choose
Next.
3 When a list of search locations is displayed, place a checkmark on “Specify a location” and use
Browse to select the \EloUSB directory on the Elo CD-ROM.
4 Choose Next. Once the Elo USB touchscreen driver has been detected, choose Next again.
5 You will see several files being copied. Insert your W indows 98 CD if prompted. Choose Finish.
If Windows 98, W indows Me or Windows 2000 does not start the Add New Hardware Wizard.
NOTE: For Windows 2000 you must have administrator access rights to install the driver.
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If the AutoStart f eature for your
CD-ROM drive is active, the system automatically detects the CD and starts the setup program.
2 Follow the directions on the screen to complete the driver setup for your
version of Windows.
If the AutoStart f eature is not a ctive:
1 Click Start > Run.
2 Click the Browse button to locate the EloCd.exe program on the CD-ROM.
3 Click Open, then OK to run EloCd.exe.
4 Follow the directions on the screen to complete the driver setup for your version of Windows.
To install Windows 2000 a nd W indows XP, you must use the "update driver" method; you will not
find a setup.exe file within the download.
2-15
2-16 User Guide
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