Tyco 1937L User Manual
Touchmonitor User Guide
1937L 19” LCD Rear-Mount Touchmonitor
Elo TouchSystems
19” LCD REAR-MOUNT Touchmonitor
User Guide
Revision B
P/N E508220
Elo TouchSystems
1-800-ELOTOUCH
www.elotouch.com
Copyright © 2009 Tyco Electronics. All Rights Reserved.
No part of this publication may be reproduced, tra nsmitted, transcribed, stored in a retrieval system,
or tra nslated into any language or computer language, in any form or by any means, including, but
not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written
permission of Tyco Electronics.
Disclai mer
The information in this document is subject to change without notice. Tyco Electronics makes no
representations or warranties with respect to the contents hereof, and specifically disclaims any
implied warranties of merchantability or fitness f or a particular purpose. Tyco Electronics reserves
the right to revise this publication and to make changes from time to time in the content hereof
without obligation of Tyco Electronics to notify any person of such revisions or changes.
Trademark Acknowledgments
AccuT ouch, CarrollTouch, Elo TouchSystems, IntelliTouch, Tyco Electronics and TE (logo) are
trade marks of the Tyco Electronics group of companies and its licensors. Windows is a trademark
of the Microsoft group of companies. Other product nam es mentioned herein may be trademarks or
registered trademarks of their respective companies.Tyco Electronics claims no interest in trademarks other tha n its own.
Table of Contents
Cha pter 1
Introduction 1
Product Description 1
Precautions .................................................................1
Chapter 2
Installation and Setup 2
Unpa cking Your T ouchmonitor ......................................2
Interface Connection ...................................................3
Power Requirements ...................................................3
Product Overview .......................................................4
Main Unit................................................................4
Rear View ............................................................4
Installing the Driver Software.......................................5
Installing the Serial Touch Driver (not a pplicable
to Acoustic Pulse Recognition monitor) ..................6
Installing the Serial Touch Driver for Windows 7,
Windows Vista, Windows XP, Windows 2000, ME,
Windows 95/98 and NT 4.0 ..............................6
Installing the Serial Touch Driver f or MS-DOS
and Windows 3.1 ..................................................7
Installing the USB T ouch Driver ..............................8
Installing the USB T ouch Driver f or Windows 7,
Windows Vista, Windows XP, Windows 2000, ME,
and Windows 98 .............................................8
Installing APR USB T ouch Driver for
Windows XP ....................................................8
Appendix C
T ouchmonitor Specifications ........................................21
19" LCD T ouchmonitor (1937L) Dimension s ............22
Regulatory Information 23
Warranty 26
Chapter 3
Operation 9
About T ouchmonitor Adjustments.................................9
Rear Panel Controls...............................................10
Remote OSD Buttons(option) .................................10
Controls and Adjustment..............................................11
On Screen Display (OSD) Menu Functions.............11
On Screen Display (OSD) Control Options..............12
Preset Modes ........................................................13
Power ...................................................................14
Chapter 4
Troubleshooting 15
Solutions to Common Problems ....................................15
Appendix A
Native Resolution.........................................................16
Appendix B
T ouchmonitor Safety ...................................................18
Care and Handling of Y our Touchmonitor .....................19
Product Descri ption
C H A P T E R
1
INTRODUCTION
Precautions
Your new touchmonitor combines the relia ble perf ormance of touch technology with the latest
advances in (LCD) display design. This combination of features creates a natural flow of
information between a user and your touchmonitor.
This LCD monitor incorporates a 19” color active matrix thin-film-tra nsistor (TFT) to provide
superior display performa nce. A maxi mum resolution of SXGA 1280 x 1024 is ideal for displaying
graphics and images. Other outstanding features that enhance this LCD monitor’s performance are
Plug & Play compatibility, and On Screen Display (OSD) controls.
Follow all warnings, precautions a nd maintena nce a s recommended in this user’s manual to
maximize the life of your unit. See Appendix B for more information on touchmonitor safety.
1-1
C H A P T E R
2
INSTALLATION AND SETUP
This chapter discusses how to install your LCD touchmonitor and how to install the driver software.
Unpacking Your Touchmonitor
Check that the following 7 items are present and in good condition:
LCD monitor Video cable USB cable
Serial cable Brackets Touch Tools CD + Quick Install Guide
(exclude APR model)
*Optional external DC (power brick)
Power brick a nd cables: 12V, 4.16A, 50W-R, available at additional cost.
Elo QuickStart
CD
Software
2-2
Interfa ce Conne ction
NOTE: Before connecting the cable s to your touchmonitor and PC, be sure that the computer and touchmonitor are
turned off.
3
1
Adapter Video Cable Serial Cable USB Cable
2
2
5
OSD Remote Control Key
(option)
1. Connect one end of the power adapter to the monitor and the other end to the connector of the
power cord.
2. Connect one end of either the touchscreen serial (RS232) cable or the touchscreen USB ca ble
(but not both) to the rear side of the computer a nd the other end to the LCD monitor . Tighten by
turning the two thumb screws clockwise to ensure proper grounding (USB cable doe s not have
thumb screws).
3. Connect one end of the video cable to the rear side of computer and the other to the LCD monitor.
Tighten by turning the two thumb screws clockwise to ensure proper grounding.
4. Press the power button on the rear panel to turn the monitor power on.
5. Connect one end of OSD remote control key(option) to the monitor.
Power Requirements
NOTE: This monitor operates at 12V 4A
DC Input:
Plug shape: Tuning Fork Type
Plug polarity: (+) ) (-)
Outside dimension: Ø 5.5 ± Ø.1
Inside dimension: Ø 2.1 ± Ø.1
2-3
Product Overview
Main Unit
Rear V iew
2-4
Installing the Driver Software
Elo TouchSystems provides driver software that allows your touchmonitor to work with your
computer. Drivers are located on the enclosed CD-ROM for the following operating syste ms:
• Windows 7
• Windows Vista
• Windows XP
• Windows 2000
• Windows Me
• Windows 98
• Windows 95
• Windows NT 4.0
• Windows 3.1
• MS-DOS
Additional drivers and driver information for other operating systems are available on the Elo
T ouchSystems web site at www.elotouch.com.
The Elo touchmonitor is plug-and-play compliant. Information on the video capabilities of your
touchmonitor is sent to your video display adapter when Windows starts. If Windows detects
your touchmonitor, follow the instructions on the screen to install a generic plug-and-play monitor.
Refer to the following appropriate section for driver installation instructions.
Depending upon whether you connected the serial communication cable or the USB
communication cable, only the serial driver or the USB driver should be installed.
2-5
Installing the Serial Touch Driver (not a pplica ble to Acoustic
Pulse Recognition monitor)
Installing the Seri al Touch Driver for Windows 7, Windows V ista,
Windows XP, Windows 2000, ME, 95/98 and NT4.0.
NOTE: For Windows 2000 and NT4.0 you must have administrator access rights to install the driver.
Make sure the serial connector (RS232) is plugged into the monitor and an open com port on the PC.
1 Insert the Elo CD-ROM in your computer's CD-ROM drive.
2 If the AutoStart f eature for your CD-ROM drive is active, the system automatically detects the
CD and starts the setup program.
3 Follow the directions on the screen to complete the driver setup for your version of Windows.
4 If the AutoStart f eature is not active:
5 Click Start > Run.
6 Click the Browse button to locate the EloCd.exe program on the CD-ROM.
7 Click Open, then OK to run EloCd.exe.
8 Follow the directions on the screen to complete the driver setup for your version of Windows.
2-6
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