Tyco 17A2 User Manual

Touchcomputer User Guide

17A2 17" LCD Multifunction Touchcomputer

Elo TouchSystems Touchcomputer

User Guide

17" LCD Multifunction T ouchcomputer

ESY17A2

Revision D

P/N E926979

Elo T ouchSystems

1-800-557-1458

www.elotouch.com

Copyright c 2008 T yco Electr onics. All Rights Reserved.

No part of this publication may be reproduced, transmitted, transcribed, stored in a
retrieval system, or translated into any language or computer language, in any form or by
any means, including, but not limited to, electronic, magnetic, optical, chemical, manual,
or otherwise without prior written permission of Elo T ouchSystems.

Disclaimer

The information in this document is subject to change without notice. Elo T ouchSystems
makes no representations or warranties with respect to the contents hereof, and
specifically disclaims any implied warranties of merchantability or fitness for a
particular purpose. References in this publication to Elo TouchSystems products or
services do not imply that Elo TouchSystems intends to make them available in all
countries in which Elo T ouchSystems operates. Elo TouchSystems reserves the right to
revise this publication and to make changes from time to time in the content hereof
without obligation of Elo TouchSystems to notify any person of such revisions or
changes.

Trademark Acknowledgments

IntelliTouch, SecureTouch, AccuTouch, and MonitorMouse are trademarks of Elo
T ouchSystems. Other product names mentioned herein may be trademarks or registered
trademarks of their respective companies. Elo T ouchSystems claims no interest in trade­marks other than its own.

Elo TouchSystems 17A2 User Guide 3

Table of Contents

Chapter 1

Setup 6

Unpacking Your Touchcomputer ......................... 6

Product Overview ................................................ 7

Front View ..................................................... 7

Rear View....................................................... 7

Side View....................................................... 8

Base Bottom V iew ......................................... 8

Display Orientation ....................................... 9

Display Orientation with Peripherals............. 10

Initial Turn-on ...................................................... 11

Language selection ....................................... 11

Time Zone ..................................................... 13

Test Devices ........................................................ 14

Touchscreen ................................................. 14

Calibration ................................................. 14

Magnetic Stripe Reader (MSR) ..................... 15

T esting in USB MSR Keyboard

Emulation Mode ........................................ 15

T esting in USB-HID Class MSR HID

Mode ..................................................... 15

Convert Keyboard Emulation/HID Mode . 16

Customer Display.......................................... 17

Fingerprint Reader ........................................ 18

Barcode Scanner ........................................... 19

Enabling 2-D Scanning.................................. 21

Speaker Bar ................................................... 22

DVD Drive ..................................................... 22

DVD region setting ................................... 22

Wireless Card................................................ 23

TV Tuner ....................................................... 23

Cash Drawer Port .......................................... 24

Chapter 2

Operation 25

OSD Control......................................................... 26

OSD Menu .................................................... 26

Shortcut keys ............................................ 27

OSD Lockout................................................. 27

Power Control ...................................................... 28

Power Button ................................................ 2 8

Power Lockout .............................................. 28

Using the I/O panel ..................................... 29

USB and Powered USB ........................ 29

Cash Drawer......................................... 29

Ethernet................................................ 29

Serial .................................................... 29

Microphone Input ................................ 29

Audio Output ....................................... 29

VGA ..................................................... 30

PS/2 Universal...................................... 30

TV Tuner .............................................. 30

Kensington Lock.................................. 30

Securing the Touchcomputer Base ............. 31

Display Angle ............................................. 3 3

Chapter 3

Upgrades 34

Adding Peripherals ..................................... 34

Chapter 4

Maintenance 35

Care and Handling ...................................... 3 6

Warning ............................................... 36

WEEE Directive.................................... 36

Servicing the Hard Disk Drive and

Compact Flash card..................................... 3 7

T o Install the Hard Disk Drive.............. 37

T o Install the Compact Flash card........ 38

Recovering the Operating System .............. 3 8

Chapter 5

T echnical Specifications 39

T ouchcomputer Specifications ................... 40

COM1/2 Pin Definition ......................... 42

Power Input Pin Definition ................... 43

Cash Drawer Port Signal Definition

and Control ...................................... 4 4

Display Specifications ................................ 47

Power Supply Specifications ...................... 4 8

Touchscreen Specifications ........................ 49

Peripheral Specifications ............................. 50

Magnetic Stripe Reader (MSR) ............ 50

Customer Display................................. 50

Elo TouchSystems 17A2 User Guide 4

Fingerprint Reader................................... 5 1

Barcode Scanner ......................................52

Speaker Bar .............................................. 53

DVD Drive ................................................ 54

Wireless Card........................................... 55

TV Tuner .................................................. 55

Environmental Specifications.......................... 56

T emperature Ranges ................................ 5 6

Humidity .................................................. 56

Altitude .................................................... 56

Chapter 6

T echnical Support 57

Technical Assistance ...................................... 57

Using the Touchcomputer ....................... 57

Using the Web .........................................57

Using the Phone ......................................57

Regulatory Information 58

Warranty 61

Elo TouchSystems 17A2 User Guide 5

C H A P T E R

1

Setup

This chapter discusses how to set up and test your touchcomputer and any included
peripheral options.

Unpacking Your T ouchcomputer

Check that the following items are present and in good condition:

Touchcomputer Power cable US/Canadian European power cable

PS/2 Y-cable DB9 adapter cable CD and Quick Install Guide Power Adapter

OR

Elo TouchSystems 17A2 User Guide 6

Product Overview

Front View

Rear View

Note: Shown with optional peripherals

Elo TouchSystems 17A2 User Guide 7

Side View

Note: Shown with optional peripherals

Base Bottom View

Elo TouchSystems 17A2 User Guide 8

Display Orientation

Elo TouchSystems 17A2 User Guide 9

Display Orientation with Peripherals

Elo TouchSystems 17A2 User Guide 10

Initial Turn-On

The initial setup of the operating system takes approximately 5-10 minutes. Additional
time may be needed depending on touchcomputer hardware configuration and connected
devices. To setup the Windows OS for the touchcomputer, turn on the touchcomputer
and follow the instructions on the screen.

Language Selection

When the following window appears, you have the option of changing the language
used in menus and dialogs.

Click Customize. The Regional and Language window shown below will appear.

Elo TouchSystems 17A2 User Guide 11

Select the Language tab. The window shown below will appear .

Select the desired language in the drop-down list labeled Language used in menus
and dialogs.

Elo TouchSystems 17A2 User Guide 12

Time-zone selection

When the following window appears, you may change the time-zone, date, and/or time
of the touchcomputer.

After making any changes, click Next to finish. Windows Setup will complete the
initialization of the touchcomputer.

Elo TouchSystems 17A2 User Guide 13

Test Devices

The touchcomputer can be pre-installed with several different hardware options. T o test
an optional device that is installed on the touchcomputer, follow the instructions below .

NOTE: T esting icons are located on the desktop. T esting of a particular device can
only be done after the device is properly installed.

T esting the T ouchscreen

The touchscreen is pre-calibrated for accurate touch response.

Calibration*

If for any reason the touchscreen needs to be re-calibrated, double-click the Touchscreen­Test icon. The window shown below will open.

Click on the Align button. This launches the calibration program. The window shown
below will open. Follow the instructions to calibrate the touchscreen.

*Calibration may not be applicable for all touch technologies.

Elo TouchSystems 17A2 User Guide 14

T esting the Magnetic Stripe Reader (MSR) (optional)

T esting in USB MSR Keyboard (KB) Emulation Mode

1. Double-click the KB MSR T est icon to open the Notepad application

2. Slide the card through the MSR and verify that the data is displayed in the application
window .

Testing in USB MSR Human Interface Device (HID) Mode

1. Double-click the HID MSR T est icon to start the test application.

2. Click the Read Cards button.

3. Slide the card through the MSR and verify that the data is displayed in the application
window .

Elo TouchSystems 17A2 User Guide 15

Converting MSR from Keyboard Emulation to HID and vice versa

1. Double-click the MSR Change Mode icon to start the switch application.

2. Click on HID Mode to switch to HID mode OR click on Keyboard Mode to switch
to Keyboard mode. The dimmed box will indicate the current setting.

3. Click Quit to close the window.

Elo TouchSystems 17A2 User Guide 16

T esting the Customer Display (optional)

1 . Double-click the CustDisplay T est icon.

2. V erify that the device shows "EloTouch Systems Customer Display" on the
display.

Elo TouchSystems 17A2 User Guide 17

T esting the Finger Print Reader (optional)

1. Double-click the Fingerprint Reader Test icon to start the test application.

2. Place your finger on the fingerprint reader sensor and verify that the image of your
fingerprint is displayed on the application window.

Elo TouchSystems 17A2 User Guide 18

T esting the Barcode Scanner (optional)

1. Determine which port the barcode scanner is using:
a. In W indows Control Panel, start the Computer Management application
b. In Computer Management, select Device Manager. In the Right pane, look

under the Ports section, and note the COM value of the USB -Serial Port object.

2. Double-click on the Barcode Scanner Test icon to start the following application:

Elo TouchSystems 17A2 User Guide 19

1. Change the port value to match the value you retrieved from the Device Manager.

2. Click Connect. You should see the text Connected in the Messages field.

3. In the box labeled Param Number, enter the value 238.

4. In the box labeled “New Value” enter the value 1.

5. Check the box labeled Permanent Param Change.

6. Scan a barcode. The result should look similar to the following image:

Elo TouchSystems 17A2 User Guide 20

Enabling 2-D Scanning:

The scanner default settings do not enable 2-D barcode reading ability. In order to
enable this option, follow these steps:

• Scan the barcodes below to enable PDF417 and MicroPDF417. These are both
types of 2-D barcodes.

• Now scan the barcode below to change the scanning pattern. Using this
scanning pattern will allow you to read 2-D barcodes (you can still read 1-D
barcodes also).

Elo TouchSystems 17A2 User Guide 21

T esting the Speaker Bar (optional)

To test the speaker bar, play any audio file on the touchcomputer and verify the sound
emitting from the speakers.

NOTE: If the speaker bar is connected to the touchcomputer , the internal speakers
will be disabled. If there is an audio cable plugged into the audio output port on the I/
O panel, both internal and speaker bar speakers will be disabled.

T esting the DVD Drive (optional)

T o test the DVD drive, first ensure that the DVD software application accompanying the
drive has been installed on the touchcomputer.

• T o test DVD playback, insert a compliant DVD video disk into the drive and run
the software player application. Verify that video is displayed in the application
window and that sound is playing from the speakers.

• T o test DVD recording, insert a compliant blank DVD disk into the drive and run
the software recording application. Verify that DVD recording is successful by
following the steps to complete a recording task.

Changing DVD region

1. From the desktop, click Start and then My Computer to open the my computer
folder.

2 . Right click the drive letter (i.e., (D:) DVD/CD-RW Drive) and select Properties.

3. Select the Hardware tab.

4. Select the correct DVD drive and click properties.

5. Select the DVD Region tab.

6. Select your country from the scroll down list and select OK to set the Region
Code.

Note: Region Codes may be changed up to 5 times.

Elo TouchSystems 17A2 User Guide 22

T esting the Wireless Card (optional)

T o test the wireless card:

1. From the desktop, click Start->Control Panel->Network Connections

2. Double-click the Wireless Network Connections icon to display available networks
and verify that the wireless network is detected.

Note: If a wireless network needs to be initialized, please see your system adminis­trator .

T esting the TV tuner (optional)

To test the TV tuner, first ensure that the TV Tuner driver and software application
accompanying the card has been installed on the touchcomputer. Also, ensure that a TV
source is properly connected to the TV input connector on the I/O panel.

• T o test the TV tuner, run the TV T uner software application and verify that the video

source is displayed in the application window and audio is emitting from the speakers.

Note: Concurrent use of wireless and T V Tuner is not feasible.

Elo TouchSystems 17A2 User Guide 23

T esting the Cash Drawer Port

To test the cash drawer port, first ensure that a cash drawer port is attached to the
touchcomputer using a cable with the correct wiring definition. For additional
information, see Cash Drawer Port Signal Definition and Control section on page 44.

1. Double-click the Cash Drawer Test icon to start the test application.

2. Click the Drawer 1 or Drawer 2 box to open the cash drawer . The status line indicates

whether the drawer is open or closed.

Elo TouchSystems 17A2 User Guide 24

C H A P T E R

2

Operation

This chapter shows the user how to control the On-Screen Display (OSD) and Power
buttons, use the I/O panel, securely mount the touchcomputer and adjust the display
head.

All adjustments made to the OSD and Power controls are automatically saved. User
settings will remain unchanged after powering off/on or in the case of a power failure.

Elo TouchSystems 17A2 User Guide 25

OSD Control

OSD Menu

T o display the OSD Menu, press the Menu button.

1. Press the UP button or DOWN button to toggle and the SELECT button to

2. When the function you want to change is shown, press the SELECT button.

T o adjust the value of the function:

1. Pressing the UP button increases the value of the selected OSD control option.

2. Pressing the DOWN button decreases the value of the selected OSD control

The OSD provides the following adjustments:

Brightness

Contrast

Color Temperature

OSD time-out

OSD V ertical Position

OSD Horizontal Position

OSD Orientation

OSD Language

select among the different OSD sub-menus and functions.

option.

Adjusts the background luminance of the LCD panel.

Adjusts the contrast or the values of color gain (RED, GREEN or BLUE).

• sRGGB mode can be selected

• Sets color temperature values of 4200K, 5000K, 6500K, 7500K, 12000K,
150000K, and user defined.

Adjusts the time the OSD remains on the screen after no activity.

Adjusts the OSD position up or down.

Adjusts the OSD position left or right.

Adjusts the rotational orientation of the OSD

Adjusts the language selection of the OSD among English, French, Italian, German,
or Spanish

Elo TouchSystems 17A2 User Guide 26

Factory Reset

Changes all OSD settings to factory default.

Color Reset

Changes all OSD color settings to factory default.

Position Reset

Changes all OSD position settings to factory default.

Sharpness

Adjusts the sharpness of the display.

V olume

Adjusts the audio signal level of the internal speakers, speaker bar and audio
output.

Information

The current OSD version is displayed in the exit tab of the main menu.
The current resolution and refresh rates are displayed at the bottom of every OSD
menu.

Shortcut keys

There are two shortcut buttons allowing the user to make quick adjustments. These
shortcuts are available only when the OSD menu is NOT displayed.

• To adjust brightness, press the UP button

• To adjust volume, press the DOWN button

OSD Lockout

You are able to lock and unlock the four OSD buttons. The touchcomputer is defaulted
in the unlocked position.

To lock the OSD:

While the OSD is not displayed, press the Menu button and UP simultaneously for 2
seconds. A window will appear displaying "OSD Unlocked". Continue to hold the
buttons down for another 2 seconds and when the window toggles to "OSD Locked",
release both buttons to lock the OSD.

T o unlock the OSD:

Press the Menu button and UP simultaneously for 2 seconds. A window will appear
displaying "OSD locked". Continue to hold the buttons down for another 2 seconds and
when the window toggles to "OSD Unlocked", release both buttons to unlock the OSD.

Elo TouchSystems 17A2 User Guide 27

Power Control

Power Button

The power button function can be set by the operating system under:
Control Panel->Display Properties->Screen Saver->Power->Advanced->Power
Buttons

T o override all Operating System settings and shut down the touchcomputer , press and
hold the power button for 7 seconds.

Note: This function will not work if the power button is locked as described in the
section below .

Power Lockout

Y ou are able to lock and unlock the Power button. The touchcomputer is defaulted in the
unlocked position.

To lock the Power:

While the OSD is not displayed, press the Menu button and DOWN simultaneously for 2
seconds. A window will appear displaying "Power Unlocked". Continue to hold the
buttons down for another 2 seconds. When the window toggles to "Power Locked"
release both buttons to lock the Power button.

To unlock the Power:

Press the Menu button and DOWN simultaneously for 2 seconds. A window will
appear displaying "Power locked". Continue to hold the buttons down for another 2
seconds. When the window toggles to "Power Unlocked" release both buttons to
unlock the Power button.

Elo TouchSystems 17A2 User Guide 28

Using the I/O panel

The touchcomputer provides the following I/O interfaces for connecting a wide variety
of compliant devices.

USB and Powered USB

There are four USB 2.0 type A ports, including one 12V powered USB 2.0 port.

Cash Drawer

There is one 12V cash drawer port with a six position register jack connector interface.
For additional information, see the Cash Drawer Port Signal Definition and Control
section on page 44.

Ethernet

There is one RJ45 ethernet port providing LAN capabilities

Serial

There are two serial ports with an 8 position registered jack connector interface. COM1
is set to RS232 mode. COM2 is selectable in the BIOS to RS232, RS422 or RS485
modes. Use the supplied DB9 adapter cable to change the interface to DB9.

Microphone Input

There is one 3.5mm microphone input jack for connecting an external microphone

Audio Output

There is one 3.5mm stereo audio output jack for connecting headphones or external
powered speakers.

Elo TouchSystems 17A2 User Guide 29

VGA

There is one D-SUB VGA output port for connecting a secondary display.

PS/2 Universal

There is one PS/2 Universal port for connecting a keyboard and mouse simultaneously
with the supplied Y-cable. A PS/2 keyboard is functional when connected directly to the
PS/2 universal port. A PS/2 mouse should NOT be connected directly to the PS/2
universal port without the Y-cable.

TV T uner (optional)

There is one TV Tuner input for use when the TV Tuner option is selected.

KensingtonTM Lock

The KensingtonTM lock is a security device that prevents theft. To find out more about
this security device, go to http://www.kensington.com.

Elo TouchSystems 17A2 User Guide 30

Securing the Touchcomputer Base

Mounting Option 1

1 Snap off stand cover

TOP VIEW

2 Mount as shown

Note: Dimensions are in millimeters

Elo TouchSystems 17A2 User Guide 31

Mounting Option 2

Mount as shown

Note: Dimensions are in millimeters

Elo TouchSystems 17A2 User Guide 32

Display Angle

For viewing clarity, you can tilt the LCD forward up 67 to 90 degrees.

CAUTION In order to protect the LCD, be sure to hold the base when adjusting the

LCD, and take care not to touch the screen.

Elo TouchSystems 17A2 User Guide 33

Adding Peripherals

C H A P T E R

3

Upgrades

When adding a peripheral, complete installation and setup instructions are provided
with the user-installable kits. The following components are available in user-installable
kits.

• MSR

• Customer Display

• Fingerprint reader

• Barcode scanner

• Speaker Bar

• DVD slim drive

• Wireless MiniPCI card

• TV T uner MiniPCI card (ATSC and DVB-T versions available)

• RAM upgrade module

Elo TouchSystems 17A2 User Guide 34

C H A P T E R

4

Maintenance

Elo TouchSystems 17A2 User Guide 35

Care and Handling of Your T ouchcomputer

The following tips will help keep your Elo touchcomputer functioning at the optimal
level.

• T o avoid risk of electric shock, do not disassemble the power adapter or display
unit cabinet. The unit is not user serviceable. Remember to unplug the display unit
from the power outlet before cleaning.

• Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Do not
use thinner or benzene, abrasive cleaners or compressed air.

• T o clean the display unit cabinet, use a cloth lightly dampened with a mild deter­gent.

• A void getting liquids inside your touchcomputer. If liquid does get inside, have a
qualified service technician check it before you power it on again.

• Do not wipe the screen with a cloth or sponge that could scratch the surface.

• T o clean the touchscreen, use window or glass cleaner . Put the cleaner on the rag
and wipe the touchscreen. Never apply the cleaner directly on the touchscreen.

Warning

This product consists of devices that may contain mercury, which must be recycled or
disposed of in accordance with local, state, or federal laws. (Within this system, the
backlight lamps in the monitor display contain mercury.)

Waste Electrical and Electronic Equipment (WEEE)
Directive

In the European Union, this label indicates that this product should not be disposed of
with household waste. It should be deposited at an appropriate facility to enable recov­ery and recycling.

Elo TouchSystems 17A2 User Guide 36

Servicing the Hard Disk Drive and Compact Flash Card

When removing or installing a hard disk drive and/or a compact flash card, first turn the
touchcomputer off and remove the power supply connection.

T o Install the Hard Disk Drive

1. Remove the screws closing the DVD drive flap, then remove the flap on the left side of
the touchcomputer which covers the DVD drive. If you have an existing hard drive,
please pull on the metal handle. After pulling on this handle, the hard drive will
easily slide out.

2 . Grasp the handle of the new hard drive and push the hard drive into the slot with the

manufacturer’s label facing up. Push the hard drive into the slot until it locks into
the connector.

3. Secure the Hard Drive to the touchcomputer using the screw.

4 . Close the flap, replace the screws, and replace the back cover insert.

Elo TouchSystems 17A2 User Guide 37

T o Install the Compact Flash Card

1. Remove the screw closing the DVD drive flap, then remove flap on the left side of the
touchcomputer which covers the DVD drive.

2. If you have an existing CF card, press the black eject button and then remove the

existing CF card.

3. Insert the CF card into the slot. When the card is inserted properly, the black eject

button will extend out.

4. Close the flap, replace the screw , and replace the back cover insert.

Recovering the Operating System

If for any reason the touchcomputer’s operating system and software needs to be
recovered, insert the included recovery disk into an external DVD-ROM drive or
internal DVD drive (if available) and reboot the touchcomputer. Follow the on-screen
instructions to complete recovery.

NOTE: All data will be deleted during the recovery process. User must back up files
when necessary. Elo TouchSystems does not accept liability for lost data or software.

Elo TouchSystems 17A2 User Guide 38

C H A P T E R

5

Technical Specifications

Elo TouchSystems 17A2 User Guide 39

T ouchcomputer Specifications

Note: Not all operating systems or options are supported in all regions.
Please contact your local Elo TouchSystems representative for details.

Processor Intel Celeron M 1.0GHz CPU w/400MHz Front-Side Bus
RAM 1GB DDR2 RAM standard. Up to 2GB max.
Northbridge Intel 915GME
Southbridge Intel ICH6
Video Intel GMA 900 Up to 128MB shared w/ DVMT
Operating systems Microsoft Windows XP Professional

Microsoft Windows XP Embedded
Microsoft Windows Embedded for Point of Service (WEPOS)
Microsoft Windows Vista Business

Ports 4 x USB 2.0 ports

1 x 12V powered USB 2.0 port
1 x 12V cash drawer port
1 x 10/100 Base-T ethernet port
2 x Serial ports (RJ connector)
COM1, RS232, COM2 selectable RS232/RS422/RS485
1 x Microphone input 3.5mm
1 x Audio Output 3.5mm
1 x VGA output

1 x PS/2 Universal
Expansion 1 x MiniPCI for type IIIA/B MiniPCI cards
Compact Flash One socket, internal user accessible
Wireless networking Wireless ready w/ antennas pre-installed for miniPCI wireless

card.
BIOS ACPI 2.0, APM 1.2, SMBIOS 2.4, PXE, WOL
Real Time clock Replaceable lithium-ion battery for clock
Storage XP/WEPOS/VIST A: 40 GB HDD(minimum)

XP Embedded 1 GB Compact Flash
Power supply T ype: External brick

Input (line) voltage: 100-240 VAC, 50-60 Hz

Output voltage/current: 12 V at 10 amps max.

Power dissipation 100 W Typical
Temperature Operating: 0

Storage: -20oC to 60oC
Humidity Operating: 20%-80%

Storage: 5%-95%

noncondensing

120 watts minimum

o

C to 35oC

Elo TouchSystems 17A2 User Guide 40

Weight Actual: 24 lb (10.9kg)

Shipping: 32 lb(14.5kg)

Shipping box dimensions (550mmx520mmx245mm)
Backlight lamp life Min 40,000 hours to half brightness
Agency approvals UL/cUL (*recognized component), FCC, CE, VCCI,

C-Tick, EN60950
Speakers (internal) Two-watt/channel speakers in display head
User controls Side: Power and user controls with lockout function for public

use
Mounting options 100 mm VESA mount

Removable base
Other features Adjustable Base

Fanless

User accessible hard drive

Energy save mode (less than 2 watts)

T ouchscreen sealed to bezel and LCD

Security lock receptacle
Peripheral Options Magnetic Stripe Reader 3 tracks
and Upgrades Customer Display 2 x 20

Fingerprint reader biometric

External speaker bar 3 watt

Barcode scanner (Omnidirectional or 1 Dimensional)

DVD drive

Wireless Card MiniPCI

TV T uner MiniPCI (ATSC or DVB-T)

Elo TouchSystems 17A2 User Guide 41

COM1, COM2 Connector(RS232 Mode)

Pin # Signal Name
1 Ground
2 Receive Data (RD)
3 Clear to send (CTS)
4 Signal ground
5 Transmit Data (TD)
6 Request to Send (RTS)
7 +5 vdc
8 +5 vdc return

RS422 Mode Pin Definition(for COM2 only)

Pin # Signal Name
1 Ground
2 TX+
3 TX­ 4 Signal ground
5 RX+
6 RX­ 7 +5 vdc
8 +5 vdc return

RS485 Mode Pin Definition(for COM2 only)

Pin # Signal Name
1 Ground
2DATA+
3DATA­ 4 Signal ground
5
6
7 +5 vdc
8 +5 vdc return

Elo TouchSystems 17A2 User Guide 42

RJ45 connector Pin Definition

Pin # Signal Name
1
2 Receive Data (RD)
3 Clear to Send (CTS)
4 Signal Ground
5 Transmit Data (TD)
6 Request to send
7
8

DB9 connector Pin Definition

Pin # Signal Name
1
2 Receive Data (RD)
3 Transmit Data (TD)
4
5 Signal Ground
6
7 Request to send
8 Clear to Send (CTS)
9

Power Input Pin Definition

Pin # Signal Name
1 +12V
2 Ground
3 Ground
4 +12V

Elo TouchSystems 17A2 User Guide 43

Cash Drawer Port Signal Definition and Control

Pin # Signal Name
1 Frame Ground
2 CD 1 Drawer kick-out drive signal 1
3 SW ( + ) connected on the side of the open/closed detection

switch on the drawer
4 L ( + ) +12V DC for drawer kick-out supplied
5 CD 2 Drawer kick-out drive signal 2
6 ( - ) Ground

Control

Below is the source code of the test application showing how the cash drawer port is
implemented. The cash drawer is controlled by two GPIOS to open the drawer and one
GPIO to read back status.

*/
#include <stdio.h>
#include <conio.h>
#include <time.h>

#define GPIO_BASE 0x480
#define PMBASE 0x800
#define GPE0_STS3 PMBASE + 0x2B
#define GP_LVL3 GPIO_BASE + 0x0F
#define GPIO_2 0x08
#define GPIO_3 0x10
#define CASH_STS_MSK 0x20
#define DRA WER1 0x01
#define DRA WER2 0x02
void Sleep(clock_t t);
int open_drawer(int drawer);
/*
=============================================================================
Function:
Parameters:
Return:
Exit:
Description:
=============================================================================

Elo TouchSystems 17A2 User Guide 44

*/

int main(int argc, char *argv[])
{

printf("\nELO SBC6 Cash Drawer Demo.\n");

if( is_open() )
printf("\nCash register is open.\n");

else

printf("\nCash register is closed.\n");

printf("\nOpening Cash Drawer 1.\n");
open_drawer(DRAWER1);
printf("\nOpening Cash Drawer 2.\n");
open_drawer(DRAWER2);
if( is_open() )

printf("\nCash register is open.\n");
else

printf("\nCash register is closed.\n");
return(0);

}
/*
=============================================================================
Function:
Parameters:
Return:
Exit:
Description:
=============================================================================
*/
int is_open(void)
{

int data = 0;/* Chipset register data */
/* Clear status register. */

_outp(GPE0_STS3,CASH_STS_MSK);
Sleep(10);
/* Read status register. */

_inp(GPE0_STS3);
data &= CASH_STS_MSK;
data >>= 5;
return(data);

}

Elo TouchSystems 17A2 User Guide 45

/*
=============================================================================
Function:
Parameters:
Return:
Exit:
Description:

=============================================================================
*/
int open_drawer(int drawer)
{

int data = 0; /* Chipset register data */
int status = 0; /* Cash drawer status signal */

/* Get current cash drawer status. */

status = is_open();
if( status ) {

printf("\nCash Register is already open.\n");

return(1);
}

/* Toggle cash drawer signals - low pulse. */

data = _inp(GP_L VL3);
if( drawer == DRA WER1 )

data &= ~GPIO_2;

if( drawer == DRA WER2 )

data &= ~GPIO_3;
_outp(GP_LVL3,data);

Sleep(50);
if( drawer == DRA WER1 )

data |= GPIO_2;
if( drawer == DRA WER2 )

data |= GPIO_3;
_outp(GP_LVL3,data);
return(1);

}
void Sleep(clock_t t)
{

clock_t t2;
t2 = t + clock();

while( t2 > clock() );

}

Elo TouchSystems 17A2 User Guide 46

Display Specifications

Model 17A2
LCD Display 17.0” TFT Active Matrix Panel
Display Size 337.92(H) x 270.336(V) mm
Pixel Pitch 0.264(H) x 0.2647(V) mm
Display Mode VGA 640 x 350 (70 Hz)

Native SXGA 1280 x 1024
Contrast Ratio 800 : 1 (typical)
Brightness

L C D 300 cd/m
AccuTouch 240 cd/m2 (T ypical)
IntelliTouch 270 cd/m2 (T ypical)
Acoustic Pulse Recognition 270 cd/m2 (T ypical)

Response Time Tr= 3.5 ms, Tf= 3.7 ms typical
Display Color 16.7 million color
Viewing Angle (L/R)= -80o/+80o (typical), (U/D) -80o/+80o (typical)
Plug & Play DDC1 / 2B
T ouch Panel (optional) AccuT ouch, IntelliT ouch, Acoustic Pulse Recognition

VGA 720 x 400 (70 Hz)
VGA 640 x 480 (60 / 72 / 75 Hz)
SVGA 800 x 600 (56 / 60 / 72 / 75Hz)
XGA 1024 x 768 (60 / 70 / 75Hz)
SXGA 1280 x 1024 (60 / 70 / 75Hz)

2

(T ypical)

Elo TouchSystems 17A2 User Guide 47

Power Supply Specifications

The touchcomputer shall be powered by 12VDC from a universal type power supply
brick with the following characteristics:

Input voltage 100 to 240 V~
Input frequency 50/60 Hz
Output voltage 12 V
Output line and load regulation +/- 5%
Output current 10 Amps minimum

Elo TouchSystems 17A2 User Guide 48

T ouchscreen Specifications

A vailable with Accutouch five-wire resistive (AT), Acoustic Pulse Recognition (APR),
and IntelliT ouch surface-wave technology. For detailed specifications, please visit our
website at www.elotouch.com. Note: Touch options may vary depending on region.

Elo TouchSystems 17A2 User Guide 49

Peripherals Specifications

Magnetic Stripe Reader (MSR)

The MSR is a USB 1.1 device which reads all three data stripes on standard credit cards
or driver’s licenses conforming to ISO/ANSI standards. The MSR will have foreign
language capability. The credit card is read by sliding the credit card through the MSR,
stripe side toward the display, forward or backward. The MSR is powered from the
USB port; no external power is needed. Here are its specifications:

• Power source: from USB port

• Message format: ASCII

• Card speed: 3 to 50 IPS

• Electronics MTBF: 125,000 hours

• Mechanical MTBF: 1,000,000 passes

• Operating current: 30 mA maximum

• Non-operating current: 300u maximum

Customer Display

The Customer Display is a twenty character two line vacuum fluorescent display (VFD).
It consists of a VFD and VFD controller .

USB Version

Optional Parameters

Characters per row 20
Number of rows 2
Character configuration 5x7 dot matrix
Character Height 9.5mm
Character width 6.2mm
Character configuration ASCII
Character color Blue green
MTBF 300,000 hours

Elo TouchSystems 17A2 User Guide 50

Fingerprint Reader

The fingerprint reader will be ELO part number E728123 (DigitalPersona U.are.U
4000B). The fingerprint reader is powered by the USB bus. The reader optically scans
the fingerprint when the user touches the glowing window. Optical technology gives the
highest quality fingerprint scans and reliability .

Table of Partial Fingerprint Reader Specifications:
Fingerprint Reader DigitalPersona U.are.U 4000B
Power Supply 5.0Vdc +/- 0.25V
Current Draw - scanning mode 190 mA (typical)
Current Draw - idle mode 140 mA (typical)
Current Draw - suspend mode 1.5 mA (typical)
Image Resolution 512 dpi
Image Color 8-bit gray level
Scan capture size 14.6mm (nominal width) x 18.1mm

(nominal length)
Image capture speed 100 ms
USB type 1.0, 1.1, or 2.0
Operating T emperature 0oC to 40oC
ESD (Electrostatic Discharge) up to 15kV mounted in case

Elo TouchSystems 17A2 User Guide 51

Barcode Scanner

There are two optional USB barcode scanners (1-D or omni-directional). The barcode
scanner is only an option if the speaker bar is present.
When a scanner is chosen, a USB-SSI (Simple Serial Interface) converter board is
included. Both barcode scanners are powered with the USB interface.

1. One-Dimensional scanner specifications:

• Ability to generate 1-D scanning pattern

• Low cost solution

• USB powered

• Easy communication between host and scanner

• V isible laser diode operating at 650nm

• 100+ scans/sec

• RoHS-compliant

2. Omni-Directional scanner (Elo P/N E787026) specifications.

• Ability to generate omni-directional scanning pattern

• Maximum performance

• 2-D scanning ability (PDF417, MicroPDF)

• USB powered

• Easy communication between host and scanner

• V isible laser diode operating at 650nm

• 600+ scans/sec

• RoHS-compliant

3. USB-SSI converter board (Elo P/N E580321) specifications

• Ability to convert from serial interface to USB interface and vice versa.

• Compact size

• Input Voltage: 5V

• Buzzer

Elo TouchSystems 17A2 User Guide 52

Speaker Bar

The speaker bar contains two speakers and an audio amplifier. The speakers in the
speaker bar provide improved sound quality and higher volumes over the internal speak­ers. The circuitry is designed such that when the speaker bar is connected to
the touchcomputer, the 2 internal speakers will be disabled.

• Front facing speaker for on-axis sound

• Aluminum cone

• 35mm diameter

• 4w max power handling

• 120-20KHz Frequency Response (-10db)

• 80db -/+3db SPL

Elo TouchSystems 17A2 User Guide 53

DVD Drive

There are two options for the internal slim DVD drive (a combo drive and a burner
drive). The DVD drive will be provided with the proper software for CD/DVD playback
and CD/DVD recording.

1. The DVD/CD Combo Drive can read and write CDs. It can only read DVDs. The
minimum specifications are as follows for the DVD combo drive:

• 12.7mm height, Internal-T ype CD-RW/DVD-ROM DRIVE

• Minimum 8X DVD read, 24X CD read/write

• DVD-ROM, DVD-RAM, DVD-/+RW, DVD-/+RW DL, CD-DA, CD-ROM,

VCD, CD-R, CD-RW compliant

• Support 12cm and 8cm Disc

• IDE/A TAPI Interface

• Manual eject pin hole

• Horizontal and Vertical Mount

• RoHS compliant

2 . The DVD/CD Burner Drive can read and write to CDs and DVDs.The minimum

specifications are as follows for the DVD burner drive:

• 12.7mm height, Internal-T ype CD-RW/DVD-R W DRIVE

• Minimum 8X DVD read/write, 24X CD read/write

• DVD-ROM, DVD-RAM, DVD-/+RW, DVD-/+RW DL, CD-DA, CD-ROM,

VCD, CD-R, CD-RW compliant

• Support 12cm and 8cm Disc

• IDE/A TAPI Interface

• Manual eject pin hole

• Horizontal and Vertical Mount

• Support for Windows 2000, W indows XP and W indows V ista

• RoHS compliant

Elo TouchSystems 17A2 User Guide 54

Wireless Card

The wireless card can be selected to provide wireless capabilities. All touchcomputers
are "Wireless Ready" and are pre-wired with wireless antennas inside the chassis
T ypical specifications are as follows for the wireless card:

• MiniPCI interface

• Compliant to MiniPCI industry standard sizing

• 802.11b/g compliant

• T wo (2) UFL connectors

• Support for Windows 2000, W indows XP and Windows V ista 32

• RoHS Compliant

TV Tuner Card

A TV tuner card may be selected to be installed in the touchcomputer to provide digital
TV tuner capabilities. All touchcomputers are "TV Ready" and are pre-wired with
coaxial connectors inside the chassis. The minimum specifications are as follows for the
TV tuner card:

• MiniPCI interface

• Compliant to MiniPCI industry standard sizing

• ATSC version supports ATSC/NTSC/PAL/SECAM with F connector input

• DVB-T version supports DVT -B/NTSC/P AL/SECAM with TV aerial
connector input

• RF input

• Support for Windows 2000, Windows XP and W indows V ista

• RoHS compliant

Note: Only one MiniPCI interface is available. Concurrent use of wireless and T V ­T uner is not feasible.

Elo TouchSystems 17A2 User Guide 55

Environmental Specifications

T emperature Ranges

Operating T emperature (Independent of altitude) 0
Non-Operating T emperature (Independent of altitude) -30oC to 60oC

Humidity

Operating (non-condensing) 20% to 80%
Non-Operating (38.7 oC maximum wet bulb temperature) 5% to 95%

Altitude

Operating 0 to + 12,000 feet [3,658m].

Non-Operating 0 to + 40,000 feet [12,192m].

o

C to 35oC

Equivalent to 14.7 to 10.1 psia.

Equivalent to 14.7 to 4.4 psia.

Elo TouchSystems 17A2 User Guide 56

T echnical Assistance

C H A P T E R

6

Technical Support

There are three methods to obtain contact information for technical assistance on the
touchcomputer:

• The touchcomputer

• The web

• The phone

Using the T ouchcomputer

Y ou can access the support information by going to the System Properties and clicking
on the Support Information button. You can get to System Properties by either of the
following methods:

• Right click "My Computer" and choose "Properties"

or

• Click on the "Start Button" and select "contr ol panel" and Double click on the

"System" icon .

Using the Web

www.elotouch.com/go/contactsupport

Using the Phone

Call toll-free 1-800-557-1458

Elo TouchSystems 17A2 User Guide 57

Regulatory Information

I. Electrical Safety Information:

A) Compliance is required with respect to the voltage, frequency, and current require­ments indicated on the manufacturer’s label. Connection to a different power source
than those specified herein will likely result in improper operation, damage to the equip­ment or pose a fire hazard if the limitations are not followed.
B) There are no operator serviceable parts inside this equipment. There are hazardous
voltages generated by this equipment which constitute a safety hazard. Service should
be provided only by a qualified service technician.
C) This equipment is provided with a detachable power cord which has an integral safety
ground wire intended for connection to a grounded safety outlet.

1) Do not substitute the cord with other than the provided approved type. Under
no circumstances use an adapter plug to connect to a 2-wire outlet as this will

defeat the continuity of the grounding wire.

2) The equipment requires the use of the ground wire as a part of the safety
certification, modification or misuse can provide a shock hazard that can result
in serious injury or death.

3) Contact a qualified electrician or the manufacturer if there are questions about
the installation prior to connecting the equipment to mains power.

II. Emissions and Immunity Information

A) Notice to Users in the United States: This equipment has been tested and found to
comply with the limits for a Class A digital device, pursuant to Part 15 of FCC Rules.
These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate radio fre­quency energy, and if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications.
B) Notice to Users in Canada: This equipment complies with the Class A limits for radio
noise emissions from digital apparatus as established by the Radio Interference Regula­tions of Industry Canada.
C) Notice to Users in the European Union: Use only the provided power cords and
interconnecting cabling provided with the equipment. Substitution of provided cords
and cabling may compromise electrical safety or CE Mark Certification for emissions or
immunity as required by the following standards:

Elo TouchSystems 17A2 User Guide 58

This Information T echnology Equipment (ITE) is required to have a CE Mark on
the manufacturer’s label which means that the equipment has been tested to the
following Directives and Standards:
This equipment has been tested to the requirements for the CE Mark as required
by EMC Directive 89/336/EEC indicated in European Standard EN 55 022 Class
A and the Low Voltage Directive 73/23/EEC as indicated in European Standard
EN 60 950.

D) General Information to all Users: This equipment generates, uses and can radiate
radio frequency energy . If not installed and used according to this manual the equipment
may cause interference with radio and television communications. There is, however, no
guarantee that interference will not occur in any particular installation due to site-spe­cific factors.

1) In order to meet emission and immunity requirements, the user must observe the

following:

a) Use only the provided I/O cables to connect this digital device with any
computer.
b) To ensure compliance, use only the provided manufacturer’s approved
line cord.
c) The user is cautioned that changes or modifications to the equipment
not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.

2) If this equipment appears to cause interference with radio or television reception, or

any other device:

a) Verify as an emission source by turning the equipment off and on.
b) If you determine that this equipment is causing the interference, try to
correct the interference by using one or more of the following measures:

i) Move the digital device away from the affected receiver .
ii) Reposition (turn) the digital device with respect to the affected
receiver.
iii) Reorient the affected receiver’s antenna.
iv) Plug the digital device into a different AC outlet so the digital
device and the receiver are on different branch circuits.
v) Disconnect and remove any I/O cables that the digital device
does not use. (Unterminated I/O cables are a potential source of
high RF emission levels.)
vi) Plug the digital device into only a grounded outlet receptacle.
Do not use AC adapter plugs. (Removing or cutting the line cord
ground may increase RF emission levels and may also present a
lethal shock hazard to the user.)
vii) If you need additional help, consult your dealer, manufacturer, or an
experienced radio or television technician.

Elo TouchSystems 17A2 User Guide 59

III. Safety Label

The following marks have been issued for the unit and appear on the safety label as
shown in the illustration below:

Elo TouchSystems 17A2 User Guide 60

Warranty

Except as otherwise stated herein or in an order acknowledgment delivered to Buyer,
Seller warrants to Buyer that the Product shall be free of defects in materials and work­manship. The warranty for the touchcomputer and components of the product is re­gional; please contact your regional office. For contact information, see page 64 or go to
www.elotouch.com.

Seller makes no warranty regarding the model life of components. Seller suppliers may at
any time and from time to time make changes in the components delivered as Products or
components.

Buyer shall notify Seller in writing promptly (and in no case later than thirty (30) days
after discovery) of the failure of any Product to conform to the warranty set forth above;
shall describe in commercially reasonable detail in such notice the symptoms associated
with such failure; and shall provide to Seller the opportunity to inspect such Products as
installed, if possible. The notice must be received by Seller during the Warranty Period
for such product, unless otherwise directed in writing by the Seller. Within thirty (30)
days after submitting such notice, Buyer shall package the allegedly defective Product
in its original shipping carton(s) or a functional equivalent and shall ship to Seller at
Buyer’s expense and risk.

Within a reasonable time after receipt of the allegedly defective Product and verification
by Seller that the Product fails to meet the warranty set forth above, Seller shall correct
such failure by, at Seller’s options, either (i) modifying or repairing the Product or (ii)
replacing the Product. Such modification, repair, or replacement and the return shipment
of the Product with minimum insurance to Buyer shall be at Seller’s expense. Buyer
shall bear the risk of loss or damage in transit, and may insure the Product. Buyer shall
reimburse Seller for transportation cost incurred for Product returned but not found by
Seller to be defective. Modification or repair, of Products may, at Seller’s option, take
place either at Seller’s facilities or at Buyer’s premises. If Seller is unable to modify,
repair, or replace a Product to conform to the warranty set forth above, then Seller shall,
at Seller’s option, either refund to Buyer or credit to Buyer’s account the purchase
price of the Product less depreciation calculated on a straight-line basis over Seller’s
stated W arranty Period.

Elo TouchSystems 17A2 User Guide 61

THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH
OF W ARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE,
SELLER GRANTS NO OTHER W ARRANTIES, EXPRESS OR IMPLIED BY STATUTE
OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PUR­POSE, THEIR QUALITY , THEIR MERCHANTABILITY , THEIR NONINFRINGEMENT ,
OR OTHERWISE. NO EMPLOYEE OF SELLER OR ANY OTHER P AR TY IS AUTHO­RIZED TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WAR­RANTY SET FOR TH HEREIN. SELLER’S LIABILITY UNDER THE W ARRANTY SHALL
BE LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT . IN NO
EVENT SHALL SELLER BE LIABLE FOR THE COST OF PROCUREMENT OR INST AL­LA TION OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL, CONSEQUEN­TIAL, INDIRECT , OR INCIDENTAL DAMAGES.

Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless
from all liability relating to (i) assessing the suitability for Buyer’s intended use of the
Products and of any system design or drawing and (ii) determining the compliance of
Buyer’s use of the Products with applicable laws, regulations, codes, and standards.
Buyer retains and accepts full responsibility for all warranty and other claims relating to
or arising from Buyer’s products, which include or incorporate Products or compo­nents manufactured or supplied by Seller. Buyer is solely responsible for any and all
representations and warranties regarding the Products made or authorized by Buyer.
Buyer will indemnify Seller and hold Seller harmless from any liability, claims, loss,
cost, or expenses (including reasonable attorney’s fees) attributable to Buyer’s prod­ucts or representations or warranties concerning same.

Elo TouchSystems 17A2 User Guide 62

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www.elotouch.com

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Getting in Touch with Elo

To find out more about Elo’s extensive range of touch solutions, visit our Website at www.elotouch.com or
simply call the office nearest you:

c 2007 Tyco Electronics Printed in USA

North America

Elo TouchSystems
301 Constitution Drive
Menlo Park, CA 94025
USA

(800) ELO-TOUCH
[phone]
T el 650-361-4800
Fax [phone]
[e-mail]

Germany

Tyco Electronics Raychem GmbH
(Elo TouchSystems Division)
Finsinger Feld 1
D-85521 Ottobrunn
Germany

T el [phone]
Fax [phone]
[e-mail]

Belgium

Tyco Electronics Raychem N.V.
(Elo TouchSystems Division)
Diestsesteenweg 692
B-3010 Kessel-Lo
Belgium

T el [phone]
Fax [phone]
[e-mail]

Asia-Pacific

Sun Hamada Bldg. 2F
1-19-20 ShinYokohama
Kanagawa 222-0033
Japan

T el [phone]
Fax [phone]
www.tps.co.jp

Elo TouchSystems 17A2 User Guide 63