Tyco 1739L User Manual 2

Touchmonitor User Guide

1739L 17” LCD Rear-mount Touchmonitor

User Guide

17" LCD REAR-MOUNT TOUCHMONITOR

1739L Family 3000 Series

Revision F

P/N E247574

Copyright © 2008 Tyco Electronics. All Rights Reserved.

No part of this publication may be reproduced, tra nsmitted, transcribed, stored in a retrieval system,
or tra nslated into any language or computer language, in a ny f orm or by any means, including, but
not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written
permission of Elo T ouchSyste ms.

Disclaimer

The information in this document is subject to change without notice. Elo T ouchSyste ms makes no
representations or warranties with respect to the contents hereof, and specifically disclaims any
implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems re­serves the right to revise this publication and to make changes from time to time in the content
hereof without obligation of Elo TouchSystems to notify a ny person of such revisions or changes.

Trademark Acknowledgments

IntelliT ouch, SecureTouch, AccuTouch, and MonitorMouse are tra de marks of Elo TouchSystems.
Other product names mentioned herein may be trademarks or registered trademarks of their
respective companies. Elo TouchSystems claims no interest in trademarks other than its own.

iii

Table of Contents

Chapter 1

Introduction 7

Product Description ...................................................7

Precautions ................................................................7

About the Product ......................................................8

Chapter 2
Installation and Setup 9

Unpacking Your Touchmonitor...................................9

Touch Interface Connection .......................................10

Product Overview ......................................................11

Main Unit ..............................................................11

Rear View ............................................................11

Installing the Driver Software .....................................12

Installing the Serial Touch Driver .........................13

Installing the Serial Touch Driver for Windows

XP, Windows 2000, Me, 95/98 and NT 4.0 .....13

Installing the Serial Touch Driver for MS-DOS

and Windows 3.1..................................................14

Installing the USB Touch Driver...........................15

Installing the USB Touch Driver for Windows

XP, Windows 2000, Me, 95/98 and NT 4.0....15

Installing APR USB Touch Driver for

Windows XP ...................................................15

Appendix C

Touchmonitor Specifications .....................................30

IntelliTouch TouchScreen Specifications ............31

CarrollTouch TouchScreen Specifications...........32

Surface Capacitive TouchScreen Specifications.33

SecureTouch TouchScreen Specifications .........34

AccuTouch Touchscreen Specification ...............35

Acoustic Pulse Recognition Specification ............36

17" LCD Touchmonitor (ET1739L-XCWA-X-G)

Dimensions ..........................................................37

Regulatory Information 39
Warranty 41

Index 43

Chapter 3
Operation 17

About Touchmonitor Adjustments ..............................17

Rear Panel Controls.............................................18

Remote OSD Buttons(option) ..............................18

Controls and Adjustment ............................................19

On Screen Display (OSD) Menu Functions.........19

On Screen Display (OSD) Control Options .........20

Preset Modes.......................................................21

Power Management System ................................22

Chapter 4

Troubleshooting 23

Solutions to Common Problems .................................23

Appendix A

Native Resolution .......................................................25

Appendix B

Touchmonitor Safety ..................................................27

Care and Handling of Your Touchmonitor ..................28

Warning......................................................................28

v

Product Description

C H A P T E R

1

INTRODUCTION

Precautions

Your new touchmonitor combines the relia ble perf ormance of touch technology with the latest
advances in (LCD) display design. This combination of features creates a natural flow of informa­tion between a user a nd your touchmonitor .

This LCD monitor incorporate s a 17” color a ctive matrix thin-film-transistor (TFT) to provide
superior display performa nce. A maximum re solution of SXGA 1280 x 1024 is ideal f or displaying
graphics and images. Other outstanding features that enhance this LCD monitor’s performance are
Plug & Play compatibility, and On Screen Display (OSD) controls.

Follow all warnings, precautions a nd maintena nce a s recommended in this user’s manual to
maximize the life of your unit. See Appendix B f or more inf ormation on touchmonitor safety.

1-7

About the Product

Your LCD rear -mount touchmonitor is a 17” SXGA TFT color display with the f ollowing features:

• The internal microprocessor digitally controls auto-sca nning f or horizontal scan frequencies
between 31.5 KHz a nd 80 KHz, and vertical sca n frequencies between 56.3 Hz and 75.0 Hz. In
each frequency mode, the microprocessor -based circuitry allows the monitor to function at the
precision-of a fixed frequency.

• High contrast color TFT LCD display supports resolutions up to SXGA 1280 x 1024. Compatible
withV GA, SVGA, XGA, SXGA (non-interlaced) and most Ma cintosh compatible color video
cards.

• Power management system conforms to VESA DPMS standard.

• Supports DDC1/2B f or Plug & Play compatibility.

• Adva nced On Screen Display (OSD) control for picture quality adjustment.

For full Product Specifications refer to Appendix C.

1-8 User Guide

C H A P T E R

2

INSTALLATION AND SETUP

This chapter discusses how to install your LCD touchmonitor and how to install the driver software.

Unpacking Your Touchmonitor

Check that the following 9 items are present and in good condition:

LCD monitor Video cable USB cable

Serial ca ble European power cable Power cable US/Ca nada

Elo QuickStart

CD

Software

T ouch Tools CD+Quick Install Guide Brick power supply

2-9

Touch Interface Connection

Note: Before connecting the ca bles to your touchmonitor and PC, be sure that the computer

and touchmonitor are turned off.

1

Adapter Video Cable Serial Cable USB Cable

3

2

2

5

OSD Remote Control Key
(option)

1. Connect one end of the power a d a pter to the monitor and the other end to the connector of the
power cord.

2. Connect one end of either the touchscreen serial (RS232) cable or the touchscreen USB ca ble
(but not both) to the rear side of the computer a nd the other end to the LCD monitor. T ighten by
turning the two thumb screws clockwise to ensure proper grounding ( USB cable does not have
thumb screws).

3. Connect one end of the video ca ble to the rear side of computer and the other to the LCD monitor.
Tighten by turning the two thumb screws clockwise to ensure proper grounding.

4. Press the power button on the rear panel to turn the monitor power on.

5. Connect one end of OSD remote control key(option) to the monitor.

2-10 User Guide

Product Overview

Main Unit

Rear View

2-1 1

Installing the Driver Software

Elo TouchSystems provides driver software that allows your touchmonitor to work with your
computer. Drivers are located on the enclosed CD-ROM for the following operating systems:

• Windows XP

• Windows 2000

• Windows Me

• Windows 98

• Windows 95

• Windows NT 4.0

The latest versions of drivers a nd driver inf ormation for other operating systems are availa ble on the
Elo T ouchSyste ms web site at www .elotouch.com.

Your Elo touchmonitor is Plug-and-Play compliant. Information on the video capa bilities of your
touchmonitor is sent to your video display a da pter when Windows starts. If Windows detects your
touchmonitor, f ollow the instructions on the screen to install a generic Plug-and-Play monitor.

Refer to the appropriate section for driver installation instructions.

Depending upon whether you connected the serial communication cable or the USB
communication cable, you should install only the serial driver or the USB driver.

2-12 User Guide

Installing the Serial Touch Driver

Installing the Serial Touch Driver for Windows XP,
Windows 2000, Me, 95/98 and NT 4.0

NOTE: For Windows 2000 and NT 4.0 you must have administrator access rights to install

the driver.

1 Insert the Elo CD-ROM in your computer's CD-ROM drive.
2 If the AutoStart feature for your CD-ROM drive is a ctive, the syste m automatically detects the

CD and starts the setup program.
3 Follow the directions on the screen to complete the driver setup f or your version of Windows.
4 If the AutoStart feature is not active:
5 Click Start > Run.
6 Click the Browse button to locate the EloCd.exe progra m on the CD-ROM.
7 Click Open, then OK to run EloCd.exe.
8 Follow the directions on the screen to complete the driver setup f or your version of Windows.

To install Windows 2000 a nd W indows XP, you must use the "update driver" method; you will not
find a setup.exe file within the download.

2-13

Installing the Serial Touch Driver for MS-DOS and Windows 3.1

You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to
continue using your mouse along with your touchmonitor in DOS.

T o install Windows 3.x a nd MS-DOS from W indows 95/98, f ollow the directions below:
1 Insert the CD-ROM in your computer’s CD-ROM drive.
2 From DOS, type d:\EloDos_W31 to cha nge to the correct directory on the CD-ROM (your

CD-ROM drive may be mapped to a different drive letter).

3 Type install and press Enter to start the installation.
4 Align the touchscreen.

You must have already completed Ste ps 1 and 2 before proceeding.

T o run the INST ALL progra m:
1 Type INSTALL at the DOS prompt in the directory containing the driver install file s.
2 INSTALL asks you to select the software to install. Then choose d:\EloDos_W31 from the

displayed list.

3 INSTALL also asks you for the paths to use during installation, or you may use its defaults.

INST ALL create s directories a s necessary, a nd warns you if they exist.

If you are updating your software, you may wish to specify the paths containing the earlier versions,
a nd overwrite the obsolete files. All executable progra ms are upward compatible. For a list of
differences from ea ch previous version of the drivers, be sure to select "Diff erences from Previous
Versions" during the installation process.

INST ALL update s your AUT OEXEC.BA T file with the drivers you select. INST ALL makes a copy
of your original AUTOEXEC.BAT file, called AUTOEXEC.OLD. If you alrea dy have Elo driver
comma nds in your AUTOEXEC.BAT file, they will be commented out.

When INSTALL is finished, it leaves a file called GO.BAT in the subdirectory you specified. GO
loa ds the touchscreen driver, runs the calibration program ELOCALIB, and gives you some final
instructions.

If you are using W indows 3.1, you will also calibrate the touchscreen within Windows 3.1 with the
T ouchscreen Control Panel.

2-14 User Guide

Installing the USB Touch Driver

Installing the USB Touch Driver for Windows XP,
Windows 2000, Me, 95/98 and NT 4.0

1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.

If W indows 98, W indows Me or W indows 2000 starts the Add New Hardware W izard.
2 Choose Next. Select “Search f or the be st driver for your device (Recommended)” and choose

Next.
3 When a list of search locations is displayed, pla ce a checkmark on “Specify a location” and use

Browse to select the \EloUSB directory on the Elo CD-ROM.
4 Choose Next . Once the Elo USB touchscreen driver ha s been detected, choose Next again.
5 You will see several files being copied. Insert your Windows 98 CD if prompted. Choose Finish.

If Windows 98, W indows Me or Windows 2000 does not start the Add New Hardware Wizard.

NOTE: For Windows 2000 you must have administrator access rights to install the driver.

1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If the AutoStart feature for your

CD-ROM drive is active, the system automatically detects the CD a nd starts the setup progra m.
2 Follow the directions on the screen to complete the driver setup f or your version of Windows.

If the AutoStart f eature is not a ctive:
1 Click Start > Run.
2 Click the Browse button to locate the EloCd.exe progra m on the CD-ROM.
3 Click Open, then OK to run EloCd.exe.
4 Follow the directions on the screen to complete the driver setup for your version of Windows.

Installing APR USB Touch Driver for Windows XP

Insert the ELO APR CD-ROM in your computer’s CD-ROM driver.
Follow the directions on the screen to complete the APR 2.0 driver setup for your
version of Windows.

1 Click Start > Run.
2 Click the Browse button to locate the SW600117.exe program on the CD-ROM.
3 Click Open, then OK to run SW600117.exe.
4 Follow the directions on the screen to complete the driver setup for your version

of Windows.

To install Windows 2000 and Windows XP, you must use the "update driver" method; you will
not find a setup.exe file within the download.

2-15

2-16 User Guide