Turning Account Registration for Participants 1
TURNING ACCOUNT FOR PARTICIPANTS
The Turning Account website provides participants the ability to purchase a Turning Account license, register response
devices, view license information and manage their Turning Account.
The following topics are covered:
Creating a Turning Account
Purchasing or Redeeming a License
Adding a Device (ResponseCard)
Enrolling in a Course
Removing a Device
Managing Your Account
Creating a Turning Account
A Turning Account is a unique identifier that is used to tie together all software accounts and response devices. A Turning
Account is required for use with TurningPoint Cloud and ResponseWare.
WARNING
If your school uses a Learning Management System1(LMS, e.g., Blackboard, Moodle, Sakai) you
MUST create your Turning Account and register your device(s) through the LMS. Log into your LMS and
follow the Turning Account Registration link. For more information, visit
http://www.turningtechnologies.com/technical-support/integration-solutions and select the appropriate
guide that corresponds to your LMS.
1
Go to https://account.turningtechnologies.com/.
2
Click Create Account.
The Sign Up page is displayed.
3
Enter your email address and click Next.
IMPORTANT
It is strongly recommended that you use your school email address.
A verification email will be sent to the email address you provide.
4
Check your email and click the link to verify your Turning Account.
NOTE
If you did not receive the verification email, click the Resend Verification button in Turning
Account.
1
Learning Management Systems, often called LMSs, are where institutions manage students, courses, grades and assignments.
LMSs have various names you may know them as, such as Blackboard, Moodle, Sakai, Desire2Learn (D2L) and Canvas. Additionally, your institution may have given it another name you would recognize. If you are unsure if your institution requires this
account linked to an LMS account, please consult your presenter.
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Turning Account Registration for Participants 2
5
Enter all required fields as noted by the asterisks on the Profile page.
a
If you are using a ResponseCard, enter the Device ID in the Device (ResponseCard) ID field.
NOTE
If you are using ResponseWare, your ResponseWare Device ID is automatically added to
your Turning Account.
b
Enter your Turning Account license code in the License field and click Validate.
NOTE
If you do not have your Device ID or license code, you can add them later. See Adding a
Device (ResponseCard) on page 3.
c
From the Role drop-down menu, select Participant.
6
Select the box labeled I accept the Terms of Use and click Create account.
The Dashboard is displayed.
Purchasing or Redeeming a License
IMPORTANT
Participants must purchase a Turning Account license. This license is required for instructors to be able
to view session information and participant scores.
Prerequisites
A Turning Account license is required for responses from response devices or ResponseWare to be tracked and used in
TurningPoint Cloud and Learning Management Systems (LMS). The Turning Account license also includes a ResponseWare
license.
1
Sign in to your Turning Account.
2
Select Licenses from the left menu.
3
Do one of the following:
l If you have already purchased a license code from your bookstore, enter the code in the License Code field and
click Redeem.
l If you have not purchased a license code, click the Visit Online Student Store icon. Your browser will be
directed to the Turning Technologies Student Store.
a. If your instructor provided you with a school code, enter the code in the Enter School Code field. If you do
not have a school code, click the Proceed to Store icon.
b. Select a license.
c. Click Add to Cart.
d. Click Review Selections.
e. When you are ready to checkout, click Checkout.
f. Enter your billing information and click Review Order.
g. After reviewing your order, click Complete Purchase.
h. After the purchase is made, a confirmation screen is displayed.
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Turning Account Registration for Participants 3
i. Click Access TurningPoint Account to be redirected to your Turning Account.
NOTE
The license is automatically applied to your account.
Adding a Device (ResponseCard)
If your instructor requires the use of a ResponseCard (clicker) in class, you must add the device to your Turning Account in
order to receive credit in class. Up to five (5) devices may be added to your account.
NOTE
If you are using ResponseWare, your ResponseWare Device ID is automatically added to your Turning
Account.
1
Sign in to your Turning Account.
2
Select Devices from the left menu.
3
Click Add.
The Add Response Device window opens.
4
Enter the Device ID and click Save. The Device ID is located on the back of the device below the barcode.
TIP
Letters A - F and numbers 0 - 9 are valid Device ID options.
Enrolling in a Course
IMPORTANT
Skip this task if your school uses a Learning Management System (LMS, e.g., Blackboard, Moodle,
Sakai).
There are three scenarios for enrolling in a course.
A participant has created a Turning Account and receives an email invitation to join the course.
If a Turning Account has been created prior to the instructor sending out an invitation to join the course, you will automatically
be enrolled in the course. Turning Technologies will send an email to notify you that you have been added to the course.
An instructor sends an email invitation to a participant who does not have a Turning Account.
If you do not have a Turning Account, you will receive an email from Turning Technologies inviting you to create an account.
Once the account is created, you are automatically enrolled in the course.
An instructor has not enrolled a participant in the course.
If an instructor has not invited a participant to join the course, it is the participant's responsibility to manually join the course.
Follow the steps below to enroll in the course.
1
Sign in to your Turning Account.
2
Select Enroll from the left menu.
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Turning Account Registration for Participants 4
3
In the Search field, enter the course name, course ID, instructor name or EXACT instructor email address.
TIP
Searching by the exact instructor email address is the most accurate way to search for available
courses.
4
Press Enter.
5
Use the arrows to navigate through pages.
6
When the course is located, select it and click Enroll.
Removing a Device
Response devices should only be removed from your Turning Account if you no longer have access to the device. If you
remove a device, the device is no longer associated to you in any future sessions.
EXAMPLE
You may remove a device at the end of the semester because you sold it to the bookstore.
IMPORTANT
A ResponseWare ID cannot be removed from your Turning Account.
1
Sign in to your Turning Account.
2
Select Devices from the left menu.
3
Select a Device ID from the Device (ResponseCard) ID menu.
4
Click the Remove icon.
The Confirm Remove window is displayed.
5
Click Remove.
Managing Your Account
You can make any necessary adjustments to your Turning Account information from the Profile tab.
Editing your user information...
1
Sign in to your Turning Account.
2
Select Profile from the left menu.
3
From the User Information section, you can edit your:
l First and last name
l Market
l Country
l User ID
4
Click Save.
Changing your password...
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Turning Account Registration for Participants 5
1
In the Password section, enter a new password in the Password field.
2
Re-enter the password in the Confirm Password field.
3
Click Save.
Adding additional email addresses...
In the event that you used the incorrect email address, such as a personal email address, you can add a secondary email
address and then set the secondary email address as your primary email address.
IMPORTANT
All communication is sent to the primary email address.
1
In the Emails section, click Add.
The Add Secondary Email window opens.
2
Enter the email address and click Save.
NOTE
You can add up to five secondary email addresses.
3
Check your email and click the link to verify the secondary email address.
4
To set the secondary email address as the primary email address, select the secondary email address and click Make
primary.
5
To remove an email address, select the email address and click Remove.
IMPORTANT
One email address must remain active at all times.
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Turning Account Registration for Participants 6
CONTACT US
For additional help, contact Turning Technologies Technical Support.
Technical Support is available from 7 a.m. - 9 p.m. EST.
From within the contiguous United States, you can reach Technical Support toll-free by calling 866.746.3015. If you are calling
from outside of the United States, please call +1 330.746.3015.
Technical Support may also be reached via e-mail at support@turningtechnologies.com or support@einstruction.com, a brand
of Turning Technologies.
Office Locations
Ohio
255 West Federal Street
Youngstown, Ohio 44503
Toll-Free: 866.746.3015
Direct: 330.746.3015
International: +1 330.746.3015
Paris
26/36 rue Alfred Nobel
93600 Aulnay-sous-Bois
France
Direct/Support: +33 (0)1 58 31 10 60
Belfast
19 Colvin House
Inspire Business Park
Carrowreagh Road
Belfast BT16 1QT
United Kingdom
Direct: +44 (0)28 9048 7898
Amsterdam
Keizersgracht 75, Garden
1015 CE, Amsterdam
The Netherlands
Direct: +31 (0)85 4011 040
turningtechnologies.com/user-guides
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