Turbochef NGO Operator’s Manual
TM
Owner’s Manual
TM ( )
©2010-2014 TurboChef Technologies, Inc.
For further information, call
800.90TURBO
or
+1 214.379.6000
Original Instructions
The information contained in this manual is important for the proper installation, use, maintenance,
and repair of this oven. Follow these procedures and instructions to help ensure satisfactory baking
results and years of trouble-free service.
Errors – descriptive, typographic, or pictorial – are subject to correction. Specifications are subject to
change without notice.
Please carefully read this manual and retain it for future reference.
Table of Contents
Important Safety Instructions
General Safety Information i
Reducing Fire Risk i
Grounding Instructions ii
Power Cord Replacement or Removal ii
Precautions to Avoid Possible Exposure to Excessive Microwave Energy ii
RF Interference Considerations ii
Equipotential Bonding Symbol ii
Specifications and Installation
Theory of Operation 1
Dimensions 1
Certifications 2
Oven Construction 2
Electrical Specifications 2
Installation 2
Unpacking Instructions 2
Installation Warnings - Read Before Lifting Oven 2
Lifting and Placing the Oven 3
Installation Near Open Heat Source 3
Oven Restraint Kit 4
ChefComm Pro® 4
ChefComm LimitedTM 4
Oven ConnectTM 4
Voltage Selection 4
Ventilation 4
Daily Maintenance 5
Oven Controls 7
Cooking 8
The Info Mode
Overview of the Info Mode 11
Viewing Cook Counter/Time Logs 11
Viewing the Fault Log 11
Viewing the Service Numbers 11
Setting the Language 11
Resetting the Oven 11
Set Options Screen 12
Adjust Time Screen On/Off
Cook More Screen On/Off
Edit Mode On/Off
Load Menu Screen On/Off
Network Setup
Auto On Enabled/Disabled
Auto Off Enabled/Disabled
Demo Mode
Network Setup 12
Auto On and Off: Setting the Time 12
Updating the Oven Menu 13
Making a Copy of the Oven Menu 13
Updating the Oven Firmware 14
The Edit Mode
Overview of the Edit Mode 14
Menu Structure 14
Changing Set Temperatures 14
Editing Recipe Settings 15
Changing Group/Item Name 15
Changing Cook Settings 15
Troubleshooting 16
North America Limited Warranty 18
International Limited Warranty 20
IMPORTANT SAFETY INSTRUCTIONS
WARNING: When operating this oven, strictly adhere to the following safety precautions to
reduce the risk of burns, electric shock, fire, injury, damage to oven or property near oven, or
possible exposure to excessive microwave energy.
General Safety Information
a
Read all instructions before using this appliance.
a
Read and follow the specific “Precautions to be Observed to Avoid Possible Exposure to Excessive
Microwave Energy” found on page ii.
a
This appliance must be grounded. Connect only to a properly grounded outlet. See “Grounding
Instructions” on page ii.
a
Install or locate this appliance only in accordance with the provided installation instructions.
a
This appliance should be serviced by qualified service personnel only. Contact the nearest authorized
service facility for examination, repair, or adjustment.
a
Keep the cord away from heated surfaces.
a
Liquids, such as water, coffee, or tea are able to be overheated beyond the boiling point without
appearing to be boiling. Visible bubbling or boiling when the container is removed from the microwave
oven is not always present.
.
a
: The contents of feeding bottles and baby food jars must be stirred or shaken and the
temperature checked before consumption, in order to avoid burns (IEC 60335-2-90).
a
Use this appliance only for its intended uses as described in this manual.
a
Only use utensils that are suitable for use in microwave ovens (IEC 60335-2-90).
X
use corrosive chemicals or vapors in this appliance; it is not designed for industrial/laboratory use.
X
: heat liquids or other foods in sealed containers (e.g., jars, whole eggs, etc.) since
they are liable to explode.
X
allow children to use this appliance.
X
operate this appliance if it has a damaged cord or plug, is not working properly, or has been
damaged or dropped. See “Power Cord Replacement” found on page ii.
X
cover or block any openings on this appliance.
X
store this appliance outdoors.
X
use this product near water (e.g., near a kitchen sink, in a wet basement, near a swimming pool).
X
immerse the cord or plug in water.
X
let the cord hang over the edge of a table or counter.
X
use a water jet for cleaning. See pages 5-6 in this manual for proper cleaning procedures.
X
: Due to the nature of the appliance, the floors around it may be slippery.
X
This appliance is not to be used by children or persons with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction.
Reducing Fire Risk
i
SAFETY INSTRUCTIONS
a
Remove wire twist-ties from paper or plastic bags used to facilitate cooking in the oven.
a
If materials inside the oven ignite, keep the oven door closed, turn the oven off, and disconnect the
power cord or shut off power at the fuse or circuit breaker panel.
a
If smoke is observed, switch off or unplug the oven. Keep the door closed to stifle any flames.
X
use the cook cavity for storage purposes.
X
overcook food. Carefully attend to the oven if paper, plastic, or other combustible materials are
placed inside the oven to facilitate cooking.
X
leave paper products, cooking utensils, or food in the cavity when the oven is not in use.
ii SAFETY INSTRUCTIONS
Grounding Instructions
This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of
electric shock by providing an escape wire for the electric current. This oven is equipped with a cord that has
a grounding wire with a grounding plug, which must be plugged into an outlet that is properly installed and
grounded. Consult a qualified electrician or serviceman if uncertain about the ability to
follow grounding instructions or if doubt exists as to whether the appliance is properly grounded.
X
use an extension cord. If the power cord is too short, have a qualified electrician or
serviceman install an outlet near the appliance.
WARNING: Improper grounding can result in risk of electric shock.
Power Cord Replacement or Removal
If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or a similarly
qualified person.
WARNING: If the plug is removed during service or maintenance, the plug must remain accessible
to the user and within proximity to the oven.
Precautions to Avoid Possible Exposure to Excessive Microwave Energy
(a) Do not attempt to operate this oven with the door open since open-door operation can result in
harmful exposure to microwave energy. It is important not to defeat or tamper with the safety
interlocks.
(b) Do not place any object between the oven front face and the door or allow soil or cleaner residue to
accumulate on sealing surfaces.
(c) Do not operate the oven if it is damaged. It is particularly important that the oven door close
properly and that there is no damage to the: (1) Door (bent), (2) hinges and latches (broken or
loosened), (3) door seals and sealing surfaces.
(d) The oven should not be adjusted or repaired by anyone except properly qualified service personnel.
RF Interference Considerations
The Sota (model NGO) oven generates radio frequency signals. This device has been tested and was determined to be in compliance with applicable portions of FCC part 18 requirements and to the protection
requirements of Council Directive 89/336/EEC on the approximation of the laws of the Member States
relating to electromagnetic compatibility at the time of manufacture. However, some equipment with sensitivity to signals below these limits may experience interference.
If your equipment experiences interference:
a
Increase the physical separation between this oven and the sensitive equipment.
a
If the sensitive device can be grounded, do so following accepted grounding practices.
a
If battery-powered microphones are being affected, ensure that the batteries are fully charged.
a
Keep sensitive equipment on separate electrical circuits if possible.
a
Route intercom wires, microphone wires, speaker cables, etc. away from the oven..
Equipotential Bonding Symbol
This symbol identifies the equipotential bonding stud. It is used in banks of appliances to keep them
at the same potential.
16.0”
(406 mm)
10.7”
(272 mm)
25.9”
(658 mm)
2.5”
(64 mm)
1
25.0”
(635 mm)
11.8”
(300 mm)
27.3”
(693 mm)
18.5”
(470 mm)
Figure 1: Sota Oven Dimensions
21.0”
(533 mm)
4.0”
(102 mm)
(64 mm)
4.2”
(107 mm)
2.5”
39.1”
(993 mm)
Approximate location
of cord and plug
Theory of Operation
Utilizing TurboChef’s patented technology to
rapidly cook food without compromising quality,
the Sota (model NGO) oven provides superior
cooking performance while requiring minimal
space and energy consumption. The control system
precisely coordinates independent top and bottom
impinged airflow with top-launched microwave to
deliver product-specific results, and integral catalytic converters allow for UL®-certified ventless
operation (see page 4 for details).
This manual includes instructions for installing,
cleaning, and operating the Sota oven. If you have
questions that are not addressed in this manual,
contact Customer Support at 800.90TURBO (+1
214.379.6000) or your Authorized Distributor.
Dimensions
Oven Dimensions
Height: 25.0” (635 mm)
Width: 16.0” (406 mm)
Depth (footprint): 18.5” (470 mm)
Depth (door closed): 29.8” (757 mm)
Depth (door open): 39.1” (993 mm)
Oven Weight
Sota: 170 lb. (77 kg)
Single Magnetron Sota: 135 lb. (61.2 kg)
Cook Cavity Dimensions
Height: 7.2” (183 mm)
Width: 12.5” (318 mm)
Depth: 10.5” (267 mm)
Volume: 0.54 ft3 (15.4 liters)
Clearances
Top: 5” (127 mm)
Sides: 2” (51 mm)
SPECIFICATIONS AND INSTALLATION
2 SPECIFICATIONS AND INSTALLATION
Certifications
cULus, UL EPH, TÜV, CE, FDA
Oven Construction
Exterior
- Powder coated, corrosion-resistant steel outer
wrap and door
- Die-cast aluminum front panels with matte-
chrome accents
- Cool-to-touch exterior; all surfaces below 50°C
- Ergonomic matte-chrome door handle
- 4-inch nickel-plated legs
Interior
- 201/304 stainless steel
- Fully welded and insulated cook chamber
- Removable rack and lower jetplate
Electrical Specifications
Single Magnetron
US/Canada 1 Ph: 208/240 VAC*, 60 Hz, 20 A, 4.2/4.8 kW
Europe (UK) 1 Ph: 230 VAC, 50 Hz, 13 A, 3 kW
Europe (UK) 1 Ph: 230 VAC, 50 Hz, 16 A, 3.6 kW
* US/Canada models include a voltage sensor
that detects 208 or 240 VAC, but does not compensate for lack-of or over-voltage installations.
Installation
Install or locate this appliance only in accordance
with the instructions below.
Unpacking Instructions
1. Remove the oven from its packaging.
2. Before discarding, check the packaging
thoroughly for accessories and literature.
NOTE: Packaging may also be retained in case the
oven may at some point be shipped somewhere
else or returned to the manufacturer.
3. Check the cook cavity thoroughly for
accessories and literature.
4. Discard any packaging in the cook cavity.
TurboChef recommends a Type D circuit breaker
for all installations outside the United States.
Single Phase
US/Canada: 208/240 VAC*, 60 Hz, 30 A, 6.2 kW
Europe/Asia (UK): 230 VAC, 50 Hz, 27 A, 6.2 kW
Brazil (BK): 220 VAC, 60 Hz, 28 A, 6.2 kW
Latin America (LA): 220 VAC, 60 Hz, 28 A, 6.2 kW
Japan (JK): 200 VAC, 50 or 60 Hz, 30 A, 6.2 kW
Multiphase
Europe/Asia Wye (EW): 400 VAC, 50 Hz, 16 A, 6.2 kW
Europe/Asia Delta (ED): 230 VAC, 50 Hz, 20 A, 6.2 kW
Japan Delta (JD): 200 VAC, 50 or 60 Hz, 20 A, 6.2 kW
Korea/Middle East Wye (KW): 400 VAC, 60 Hz, 16 A, 6.2 kW
Korea/Middle East Delta (SD): 230 VAC, 60 Hz, 20 A, 6.2 kW
Installation Warnings - Read Before Lifting Oven
WARNING: The Sota oven weighs
approximately 170 lb. (77 kg). The Single
Magnetron Sota oven weighs approximately
135 lb. (61.2 kg). Never lift with fewer than
two people.
WARNING: Never lift the oven from the
front and rear or by the door handle. Doing so
will cause the door to misalign, resulting in a
non-warranty service call.
WARNING: The oven must be properly
placed on a food station at all times.
TurboChef will not recognize a fallen oven as
a warrantable claim and is not liable for any
injuries that may result.
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