Turbochef NGO Operator’s Manual

TM

Owner’s Manual

for the turbochef soˇ taTM (model ngo) rapid cook oven

©2010-2014 TurboChef Technologies, Inc.

For further information, call 800.90TURBO

or

+1 214.379.6000

Original Instructions

The information contained in this manual is important for the proper installation, use, maintenance, and repair of this oven. Follow these procedures and instructions to help ensure satisfactory baking results and years of trouble-free service.

Errors – descriptive, typographic, or pictorial – are subject to correction. Specifications are subject to change without notice.

Please carefully read this manual and retain it for future reference.

Table of Contents

Important Safety Instructions

General Safety Information	i
Reducing Fire Risk	i
Grounding Instructions	ii
Power Cord Replacement or Removal	ii
Precautions to Avoid Possible Exposure to Excessive Microwave Energy	ii
RF Interference Considerations	ii
Equipotential Bonding Symbol	ii

Specifications and Installation

Theory of Operation	1
Dimensions	1
Certifications	2
Oven Construction	2
Electrical Specifications	2
Installation	2
Unpacking Instructions	2
Installation Warnings - Read Before Lifting Oven	2
Lifting and Placing the Oven	3
Installation Near Open Heat Source	3
Oven Restraint Kit	4
ChefComm Pro®	4
ChefComm LimitedTM	4
Oven ConnectTM	4
Voltage Selection	4
Ventilation	4
Daily Maintenance	5
Oven Controls	7
Cooking	8

The Info Mode

Overview of the Info Mode	11
Viewing Cook Counter/Time Logs	11
Viewing the Fault Log	11
Viewing the Service Numbers	11
Setting the Language	11
Resetting the Oven	11
Set Options Screen	12
Adjust Time Screen On/Off
Cook More Screen On/Off
Edit Mode On/Off
Load Menu Screen On/Off
Network Setup
Auto On Enabled/Disabled
Auto Off Enabled/Disabled
Demo Mode
Network Setup	12
Auto On and Off: Setting the Time	12
Updating the Oven Menu	13
Making a Copy of the Oven Menu	13
Updating the Oven Firmware	14

The Edit Mode

Overview of the Edit Mode	14
Menu Structure	14
Changing Set Temperatures	14
Editing Recipe Settings	15
Changing Group/Item Name	15
Changing Cook Settings	15
Troubleshooting	16
North America Limited Warranty	18
International Limited Warranty	20

IMPORTANT SAFETY INSTRUCTIONS

WARNING: When operating this oven, strictly adhere to the following safety precautions to reduce the risk of burns, electric shock, fire, injury, damage to oven or property near oven, or possible exposure to excessive microwave energy.

General Safety Information

aRead all instructions before using this appliance.

aRead and follow the specific “Precautions to be Observed to Avoid Possible Exposure to Excessive Microwave Energy” found on page ii.

aThis appliance must be grounded. Connect only to a properly grounded outlet. See “Grounding Instructions” on page ii.

aInstall or locate this appliance only in accordance with the provided installation instructions.

aThis appliance should be serviced by qualified service personnel only. Contact the nearest authorized service facility for examination, repair, or adjustment.

aKeep the cord away from heated surfaces.

aLiquids, such as water, coffee, or tea are able to be overheated beyond the boiling point without appearing to be boiling. Visible bubbling or boiling when the container is removed from the microwave oven is not always present. this could result in very hot liquid suddenly boiling over when the container is disturbed or a utensil is inserted into the liquid.

awarning: The contents of feeding bottles and baby food jars must be stirred or shaken and the temperature checked before consumption, in order to avoid burns (IEC 60335-2-90).

aUse this appliance only for its intended uses as described in this manual.

aOnly use utensils that are suitable for use in microwave ovens (IEC 60335-2-90).

X do not use corrosive chemicals or vapors in this appliance; it is not designed for industrial/laboratory use.

Xwarning: do not heat liquids or other foods in sealed containers (e.g., jars, whole eggs, etc.) since they are liable to explode.

X do not allow children to use this appliance.

Xdo not operate this appliance if it has a damaged cord or plug, is not working properly, or has been damaged or dropped. See “Power Cord Replacement” found on page ii.

X do not cover or block any openings on this appliance. X do not store this appliance outdoors.

X do not use this product near water (e.g., near a kitchen sink, in a wet basement, near a swimming pool). X do not immerse the cord or plug in water.

X do not let the cord hang over the edge of a table or counter.

X do not use a water jet for cleaning. See pages 5-6 in this manual for proper cleaning procedures. X warning: Due to the nature of the appliance, the floors around it may be slippery.

XThis appliance is not to be used by children or persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction.

Reducing Fire Risk

aRemove wire twist-ties from paper or plastic bags used to facilitate cooking in the oven.

aIf materials inside the oven ignite, keep the oven door closed, turn the oven off, and disconnect the power cord or shut off power at the fuse or circuit breaker panel.

aIf smoke is observed, switch off or unplug the oven. Keep the door closed to stifle any flames.

X do not use the cook cavity for storage purposes.

Xdo not overcook food. Carefully attend to the oven if paper, plastic, or other combustible materials are placed inside the oven to facilitate cooking.

X do not leave paper products, cooking utensils, or food in the cavity when the oven is not in use.

i

INSTRUCTIONS SAFETY

save these instructions

ii SAFETY INSTRUCTIONS

Grounding Instructions

This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This oven is equipped with a cord that has a grounding wire with a grounding plug, which must be plugged into an outlet that is properly installed and grounded. Consult a qualified electrician or serviceman if uncertain about the ability to

follow grounding instructions or if doubt exists as to whether the appliance is properly grounded.

Xdo not use an extension cord. If the power cord is too short, have a qualified electrician or serviceman install an outlet near the appliance.

WARNING: Improper grounding can result in risk of electric shock.

Power Cord Replacement or Removal

If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or a similarly qualified person.

WARNING: If the plug is removed during service or maintenance, the plug must remain accessible to the user and within proximity to the oven.

Precautions to Avoid Possible Exposure to Excessive Microwave Energy

(a)Do not attempt to operate this oven with the door open since open-door operation can result in harmful exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks.

(b)Do not place any object between the oven front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces.

(c)Do not operate the oven if it is damaged. It is particularly important that the oven door close properly and that there is no damage to the: (1) Door (bent), (2) hinges and latches (broken or loosened), (3) door seals and sealing surfaces.

(d)The oven should not be adjusted or repaired by anyone except properly qualified service personnel.

RF Interference Considerations

The Sota (model NGO) oven generates radio frequency signals. This device has been tested and was determined to be in compliance with applicable portions of FCC part 18 requirements and to the protection requirements of Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility at the time of manufacture. However, some equipment with sensitivity to signals below these limits may experience interference.

If your equipment experiences interference:

aIncrease the physical separation between this oven and the sensitive equipment.

aIf the sensitive device can be grounded, do so following accepted grounding practices.

aIf battery-powered microphones are being affected, ensure that the batteries are fully charged.

aKeep sensitive equipment on separate electrical circuits if possible.

aRoute intercom wires, microphone wires, speaker cables, etc. away from the oven..

Equipotential Bonding Symbol

This symbol identifies the equipotential bonding stud. It is used in banks of appliances to keep them at the same potential.

			2.5”
	16.0”		(64 mm)
		10.7”	25.9”
	(406 mm)
		(272 mm)	(658 mm)

25.0”	21.0”
(635 mm)	(533 mm)

4.0” (102 mm)

11.8”

(300 mm) 39.1” (993 mm)

2.5” (64 mm)

27.3” (693 mm)

Approximate location of cord and plug

		18.5”
		(470 mm)
				4.2”
				(107 mm)
Figure 1: Sota Oven Dimensions
Theory of Operation							Dimensions
Utilizing TurboChef’s patented technology to							Oven Dimensions
rapidly cook food without compromising quality,							Height: 25.0” (635 mm)
the Sota (model NGO) oven provides superior							Width: 16.0” (406 mm)
cooking performance while requiring minimal							Depth (footprint): 18.5” (470 mm)
space and energy consumption. The control system							Depth (door closed): 29.8” (757 mm)
precisely coordinates independent top and bottom							Depth (door open): 39.1” (993 mm)
impinged airflow with top-launched microwave to
deliver product-specific results, and integral cata-							Oven Weight
lytic converters allow for UL®-certified ventless							Sota: 170 lb. (77 kg)
operation (see page 4 for details).							Single Magnetron Sota: 135 lb. (61.2 kg)
This manual includes instructions for installing,							Cook Cavity Dimensions
cleaning, and operating the Sota oven. If you have							Height: 7.2” (183 mm)
questions that are not addressed in this manual,							Width: 12.5” (318 mm)
contact Customer Support at 800.90TURBO (+1							Depth: 10.5” (267 mm)
214.379.6000) or your Authorized Distributor.							Volume: 0.54 ft3 (15.4 liters)

Clearances

Top: 5” (127 mm)

1

INSTALLATION AND SPECIFICATIONS

Sides: 2” (51 mm)

2 SPECIFICATIONS AND INSTALLATION

	Certifications						Single Magnetron
	cULus, UL EPH, TÜV, CE, FDA						US/Canada 1 Ph: 208/240 VAC*, 60 Hz, 20 A, 4.2/4.8 kW
							Europe (UK) 1 Ph: 230 VAC, 50 Hz, 13 A, 3 kW
							Europe (UK) 1 Ph: 230 VAC, 50 Hz, 16 A, 3.6 kW
							*	US/Canada models include a voltage sensor
							that detects 208 or 240 VAC, but does not com-
	Oven Construction						pensate for lack-of or over-voltage installations.
	Exterior						Installation
	- Powder coated, corrosion-resistant steel outer
							Install or locate this appliance only in accordance
	wrap and door
							with the instructions below.
	- Die-cast aluminum front panels with matte-
	chrome accents						Unpacking Instructions
	- Cool-to-touch exterior; all surfaces below 50°C
	- Ergonomic matte-chrome door handle						1.	Remove the oven from its packaging.
	- 4-inch nickel-plated legs						2. Before discarding, check the packaging
	Interior							thoroughly for accessories and literature.
							NOTE: Packaging may also be retained in case the
	- 201/304 stainless steel
							oven may at some point be shipped somewhere
	- Fully welded and insulated cook chamber
							else or returned to the manufacturer.
	- Removable rack and lower jetplate
							3. Check the cook cavity thoroughly for
	Electrical Specifications							accessories and literature.
							4.	Discard any packaging in the cook cavity.
	TurboChef recommends a Type D circuit breaker
	for all installations outside the United States.						Installation Warnings - Read Before Lifting Oven
	Single Phase							WARNING: The Sota oven weighs
	US/Canada: 208/240 VAC*, 60 Hz, 30 A, 6.2 kW							approximately 170 lb. (77 kg). The Single
								Magnetron Sota oven weighs approximately
	Europe/Asia (UK): 230 VAC, 50 Hz, 27 A, 6.2 kW							135 lb. (61.2 kg). Never lift with fewer than
	Brazil (BK): 220 VAC, 60 Hz, 28 A, 6.2 kW							two people.
	Latin America (LA): 220 VAC, 60 Hz, 28 A, 6.2 kW
	Japan (JK): 200 VAC, 50 or 60 Hz, 30 A, 6.2 kW							WARNING: Never lift the oven from the
								front and rear or by the door handle. Doing so
	Multiphase							will cause the door to misalign, resulting in a
	Europe/Asia Wye (EW): 400 VAC, 50 Hz, 16 A, 6.2 kW							non-warranty service call.
	Europe/Asia Delta (ED): 230 VAC, 50 Hz, 20 A, 6.2 kW							WARNING: The oven must be properly
	Japan Delta (JD): 200 VAC, 50 or 60 Hz, 20 A, 6.2 kW							placed on a food station at all times.
	Korea/MiddleEastWye(KW):400VAC,60Hz,16A,6.2kW							TurboChef will not recognize a fallen oven as
	Korea/MiddleEastDelta(SD):230VAC,60Hz,20A,6.2kW							a warrantable claim and is not liable for any

injuries that may result.