WARNING: Improper installation, adjustment, alteration, service, or maintenance can cause property
damage, injury, or death. Thoroughly read the installation, operating, and maintenance instructions
before installing or servicing this equipment.
This product employs an exposed radiant heating element in the bottom of the cavity. This element is HOT
during operation and will remain at dangerous temperatures after the unit is switched off.
NEVER attempt to
touch the element during operation, while the oven is warm, or while the oven is cooling down.
x
o
DO NOT store flammable vapors or liquids (such as gasoline) in the vicinity of this or any other appliance.
The information contained in this manual is important for the proper installation, use, and maintenance of
this oven. Adherence to these procedures and instructions will result in satisfactory baking results and help
prevent maintenance. Please read this manual carefully and retain it for future reference.
Errors - descriptive, typographic, or pictorial - are subject to correction. Specifications are subject to change
without notice.
Page 4
Important Safety Instructionsi
General Safety Informationi
Reducing Fire Riski
Precautions to be Observed Before and During Servicing to Avoid Possible
Exposure to Excessive Microwave Energyii
Grounding Instructionsii
Power Cord Replacementii
RF Interference Considerations ii
Chapter 1: Installation, Specifications and Maintenance
Specs and Dimensions1
Dimensions1
Construction1
Standard Features1
Certifications1
Packaging1
Power Supply (Domestic and Intl Electrical Specifications)1-2
Power Input2
Delivery and Product Placement2
Lifting and Placing the Oven2
Built-In Installation2
Installation Near Open Heat Source3
Oven Restraint Kit4
Ventilation Requirements4
Setup and Initial Operation4
Setup4
Stacking4
Programming4
Initial Power-Up4
Maintenance5
Chapter 2: Theory of Operation
Theory of Operation7
Glossary of Common Operating Terms8
Chapter 3: Fault Codes
To View Fault Codes11
Fault Code Definitions11
Fault Code Table12
Chapter 4: The Control System
Control System Schematic13
Control System Component Descriptions 14
Test Mode14
Test Function Options15
Status Indicators16
Table of Contents
Page 5
Programming16
Oven Options
User Configurable Options - Enable/Disable Codes
User Configurable Options - Access Codes
18
19
19
Control System Panel Parts20
Control System Troubleshooting
21
Chapter 5: The Microwave System
Voltage Doubler Circuit Description
Monitor Circuit Description
Voltage Doubler Theory of Operation
25
25
26
Microwave System Parts26
Microwave System Components28
Wave Guide Cover Replacement29
Wave Guide/Wave
Guide Cover Parts
30
Wave Guide Replacement30
High Voltage and Filament Transformer Replacement
Wiring the High Voltage Transformers
Wiring the Filament Transformers
Measuring RF Leakage for Microwave Safety
How to Test Microwave Components
Testing the High Voltage Diode
30
30
31
31
32
32
How to Check a Diode32
How to Check a Capacitor33
How to Check a Magnetron for Open/Shorted Filament33
How to Check a High Voltage Transformer or Filament Transformer33
High Voltage and Filament Transformer Resistance Table33
Microwave System Troubleshooting
34
Chapter 6: The Oven Door
Removing/Reinstalling the Oven Door
37
Oven Door Parts37
Adjusting the Oven Door38
Preparing the Oven for Switch Adjustment38
Oven Burn-In Procedure
Adjusting the Primary and Secondary Interlock Switches - Old Switch Setup
Primary and Secondary Interlock Switch Adjustments and Parts
38
38
39
Door Switch Assembly and Parts40
Adjusting the Monitor Safety Switch - Old Switch Setup40
Monitor Safety Switch Parts40
Adjusting the Primary Interlock Switch - New Switch Setup
Primary Switch Adjustment and Parts
42
42
Adjusting the Secondary and Monitor Interlock Switches - New Switch Setup43
Secondary and Monitor Safety Switch Parts43
Oven Door Assembly
Oven Door Parts
Convection Circuit Components47
Convection Circuit/Blower Motor Parts
48
Convection Circuit Troubleshooting49
Motor Winding Resistances Table
50
Chapter 8: IR Element and Catalytic Converter
Components51
IR Element and Catalyst Removal
51
Removing the IR Element51
Removing & Installing the Catalytic Converter
52
Installing a New IR Element52
IR Element and Catalytic Converter Parts52
Chapter 9: Schematics and Schematic Components
Schematic Parts
53
Line Voltage Components53
Low Voltage Components
Wire Harness Replacement P/N’s
I/O Control Board Item Identification and Test Point Locations
Schematic - I/O Board
53
53
53
54
Oven Schematics55 - 63
Chapter 10: Service Parts and Illustrations
Figure 7: NGC (Tornado) Control System65
Figure 17: Control System Panel Enclosure and Parts66
Figure 18: Monitor Circuit - Shown in Failsafe State67
Figure 20: Microwave System Parts67
Figure 21: Microwave System Parts
68
Figure 22: Wave Guide Cover/Wave Guide Removal and Replacement68
Figure 24 & 25: High Voltage Diode and Magnetron
Figure 26: Oven Door Removal and Parts
69
69
Figure 29: Primary and Secondary Adjustment and Parts - Old Switch Setup70
Figure 30: Door Switch Assembly and Parts70
Figure 31: Motor Switch Adjustment and Assembly - Old Switch Setup71
Figure 32: Primary Interlock Adjustment and Parts - New Switch Setup
Figure 33 & 34: Secondary and Monitor Adj. and Assy. - New Switch Setup
Figure 35: Oven Door Assembly
71
72
73
Figure 37: Convection Circuit Block Diagram74
Figure 38: Convection Circuit Assembly and Parts75
Figure 39: IR Element and Catalytic Converter Parts and Assembly76
Figure 46: Covers and Miscellaneous Parts - Non-SBK Ovens
Figure 47: Covers and Miscellaneous Parts - SBK Ovens
77
78
Chapter 11: Comprehensive Part List
Comprehensive Part List
79
Page 7
INTRODUCTION
IMPORTANT SAFETY INSTRUCTIONS
Strictly adhere to the following safety precautions to reduce the risk of:
o
Burns
o
Electric shock
o
Fire
o
Injury
o
Damage to oven or property near oven
o
Exposure to excessive microwave energy
GENERAL SAFETY INFORMATION
o
Read all instructions before using the appliance.
o
Install or locate this appliance only in accordance with the provided installation instructions.
o
Some products such as whole eggs and sealed containers (e.g., closed glass jars) may explode and should not be
heated in this oven.
o
Use this appliance only for its intended use as described in this manual.
o
This appliance should be serviced only by qualified service personnel. Contact the nearest authorized service
facility for examination, repair, or adjustment.
o
Keep cord away from heated surfaces.
x
o
DO
x
o
DO NOT use corrosive chemicals or vapors in this appliance - it is not designed for industrial or laboratory use.
x
o
DO
or dropped. See
x
o
DO
x
o
DO
x
o
DO
x
o
DO
x
o
DO
x
o
DO NOT use a water jet for cleaning. See the maintenance section of this manual on page 5 for proper cleaning
allow children to use this appliance.
NOT
operate this appliance if it has a damaged cord or plug, is not working properly, or has been damaged
NOT
POWER CORD REPLACEMENT, page ii.
cover or block any openings on the appliance.
NOT
NOT store this appliance outdoors.
NOT use this product near water (e.g., near a kitchen sink, in a wet basement, near a swimming pool).
NOT immerse cord or plug in water.
NOT let cord hang over the edge of table or counter.
procedures.
i
REDUCING FIRE RISK
o
Remove wire twist-ties from paper or plastic bags used to facilitate cooking in the oven.
o
If materials inside the oven ignite,
- Keep oven door closed
- Turn oven off
- Disconnect the power cord or shut off power at the fuse or circuit breaker panel
o
If smoke is observed, switch off or unplug the oven. Keep the door closed to stifle any flames.
x
o
DO NOT use the cook cavity for storage purposes.
x
o
NOT overcook food. Carefully attend the oven if paper, plastic, or other combustible materials are placed
DO
inside the oven to facilitate cooking.
x
o
DO
leave paper products, cooking utensils, or food in the cavity when not in use.
NOT
SAVE THESE INSTRUCTIONS
Page 8
ii
INTRODUCTION
PRECAUTIONS TO BE OBSERVED BEFORE AND DURING SERVICING TO AVOID POSSIBLE EXPOSURE TO
EXCESSIVE MICROWAVE ENERGY
NOT operate or allow the oven to be operated with the door open.
DO
(a)
(b) Make the following safety checks on all ovens to be serviced before activating the magnetron or other
microwave source, and make repairs as necessary: (1) interlock operation, (2) proper door closing,
(3) seal and sealing surfaces (arcing, wear, and other damage), (4) damage to or loosening of hinges
and latches, (5) evidence of dropping or abuse.
Before turning on microwave power for any service test or inspection within the microwave
(c)
generating compartments, check the magnetron, wave guide or transmission line, and cavity for
proper alignment, integrity, and connections.
Any defective or misadjusted components in the interlock, monitor, door seal, and microwave
(d)
generation and transmission systems shall be repaired, replaced, or adjusted by procedures described
in this manual before the oven is released to the owner.
A microwave leakage check to verify compliance with the Federal performance standard should be
(e)
performed on each oven prior to release to the owner.
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of
electric shock by providing an escape wire for the electric current. This oven is equipped with a cord
that
has a grounding wire with a grounding plug, which must be plugged into an outlet that is properly installed
and grounded. Consult a qualified electrician or serviceman if uncertain about the ability to follow
ground-
ing instructions or if doubt exists as to whether the appliance is properly grounded.
x
o
DO NOT use an extension cord. If the power cord is too short, have a qualified electrician or service-
man install an outlet near the appliance.
WARNING: Improper grounding can result in risk of electric shock.
POWER CORD REPLACEMENT
If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or a similarly qualified person.
RF INTERFERENCE CONSIDERATIONS
The NGC (Tornado®) oven generates radio frequency signals. This device has been tested and was determined
to be in compliance with applicable portions of FCC part 18 requirements and to the protection requirements of Council Directive 89/336/EEC on the approximation of the laws of the Member States relating
to electromagnetic compatibility at the time of manufacture. However, some equipment with sensitivity to
signals below these limits may experience interference.
If your equipment experiences interference:
o
Increase the physical separation between this oven and the sensitive equipment.
o
If the sensitive device can be grounded, do so following accepted grounding practices.
o
If battery-powered microphones are being affected, ensure that the batteries are fully charged.
o
Keep sensitive equipment on separate electrical circuits if possible.
o
oute intercom wires, microphone wires, speaker cables, etc. away from the oven.
R
Page 9
Installation, Specifications,
and Maintenance
Page 10
Standard Features
o
Recirculating airpath with
patented catalytic converter
system
o
Multi-speed convection blower
o
Independently-controlled bottom browning element
o
Stackable design
o
Smart Voltage Sensor Technology (North America only)
o
Factory-programmed, customizable menu settings
o
Smart Card for remote programming
o
Warranty -
1 year parts and labor
Certifications
UL, cUL, NSF, FDA, FCC, TÜV, CE
UL KNLZ Ventless Certification - This product conforms
to the ventilation recommendations set forth by NFPA96
using EPA202 test method.
Packaging
All ovens are packaged in a double-wall corrugated box
banded to a wooden skid.
Power Supply - North America
SMART VOLTAGE SENSOR TECHNOLOGY
Voltage:208/240 VAC, 60 Hz, 1 phase
Amperage:
Nameplate rating 30 Amp (3-wire
including ground)
Cordset:
10 gauge, 3 conductor, 5 foot cordset
Plug:NEMA 6-30
1
SPECS AND DIMENSIONS
Dimensions
EXTERIORCOOK CAVITY
Height19” (483 mm)8” (203 mm)
with legs23” (584 mm)
Width
26” (660 mm)15.5” (394 mm)
Depth25.7” (653 mm)14.7” (373 mm)
with handle
28.2” (716 mm)
Weight
190 lbs. (86 kg)
WALL
CLEARANCE
Back0” (0 mm) unless built-in (page 2)
Sides
2” (51 mm)
ENTRY CLEARANCE (minimum)
Crated
31.5” (800 mm)
Uncrated
28.7
” (729 mm)
Construction
EXTERIOR
o
430
stainless steel front, top and sides.
o
4
” (102 mm) adjustable legs
o
Cool to the touch handle
INTERIOR
o
304
stainless steel line
o
Fully insulated cooking chamber
o
Removable assorted cooking surfaces
o
Independently-controlled lower cooking element
FIGURE 1: NGC (Tornado) Dimensions
INSTALLATION, SPECIFICATIONS, AND MAINTENANCE
Page 11
2
INSTALLATION, SPECIFICATIONS, AND MAINTENANCE
NOTE: The Smart Voltage Sensor Technology does
not compensate for lack of voltage or over-voltage
situations.
It is the responsibility of the owner to
supply voltage to the unit according to the following specifications.
Power Supply - Europe, Asia-Pacific
NGC EW (3-phase)
Voltage:
400 VAC, 50 Hz, Wye, 5-
wire (3L + N + Ground)
Circuit Breaker:
Type D, min. 20 Amps
NGC ED (3-phase)
Universal Voltage:230 VAC, 50 Hz, Delta, 4-
wire (3L + Ground)
Circuit Breaker:
Type D, min. 30 Amps
NGC UK (1-phase)
Voltage:
230 VAC, 50 Hz, 3-wire
(2L + Ground)
Circuit Breaker:
Type D, min. 30 Amps
Power Supply - Latin America
NGC BK (1-phase)
Voltage:220 VAC, 60 Hz, 3-wire
(2L + Ground)
Circuit Breaker: Type D, min. 30 Amps
Power Supply - Japan
NGC JD (3-phase)
Voltage:
200 VAC, 50/60 Hz, Delta,
4-wire (3L + Ground)
Circuit Breaker: Type D, min. 30 Amps
NGC JK (1-phase)
Voltage:
200 VAC, 50/60 Hz, 3-wire
(2L + Ground)
Circuit Breaker: Type D, min. 30 Amps
Power Supply - South Korea
NGC KW (3-phase)
Voltage:
400
VAC, 60 Hz, Wye, 5-
wire (3L + N + Ground)
Circuit Breaker: Type D, min. 20 Amps
POWER INPUT
Heaters Input Power (NA) 5990/6675 watts
Heaters Input Power (Intl)
6300 watts
Microwave Input Power 3500 watts*
*Maximum Independent Input Power
DELIVERY AND PRODUCT PLACEMENT
Remove oven from carton. Immediately note any
damage and contact shipping company within 24
hours in order to file a claim. TurboChef is not
responsible if the product is damaged in shipment.
Remove all literature and accessories from the carton.
NOTE: Thoroughly check the carton before discarding.
WARNING: Oven weight is approx. 190 lbs.
(86 kg) Two or more persons are required to
lift it.
Lifting and Placing the Oven
Position one or more persons on either side of the
oven and lift from the bottom. Never lift the oven
from the front and rear. Place the oven on a counter
top surface at least 28” (711 mm) deep and capable of
supporting 200 lbs (91 kg).
Once properly positioned on the counter, plug the
oven into wall-mounted electrical receptacle. See
page ii for grounding instructions.
WARNING
: Never lift the oven by its door
handle. Physical damage to the oven and/or
personal injury may result. The operator must ensure
that the oven is properly placed on the countertop at
all times. TurboChef will not recognize a fallen oven
as a warrantable claim and is not liable for any
injuries
that may result.
Built-In Installation (Figure 2)
TurboChef ovens are designed to be installed on a
countertop or table. They are not intended for builtin or enclosed installation.
“Built-in or enclosed installation” is defined as
installing an oven in any structure that surrounds the
oven by five sides (i.e., top/rear/side panels and base).
Page 12
If installation must be “built in,” the operator must
ensure the following:
o
Minimum of 300 cfm (8.5 cmm) of supplement flow
within the cabinet.
o
Minimum clearances of 2" (51 mm) to every surface.
In addition, the operator will be responsible for compensating any extra time required to service the prod
-
uct due to removing the product for serviceability.
Installation Near Open Heat Source (Figure 3)
When placing a TurboChef oven near an open heat
source, strictly adhere to the following:
o
Verify oven location has a minimum 6" (152 mm)
clearance on top and minimum 2" (51 mm) of
clearance on each side.
o
If the oven is being placed near a grill or stove,
there must be a divider between the oven and the
open heat source, with a minimum of 6" (152 mm)
between the oven and the divider.
o
If the oven is being placed near a fryer, there must
be a divider between the oven and fryer, with a
minimum of 12" (305 mm) between the oven and
the divider.
o
The height of the divider must be greater than or
equal to the height of the oven (23"/584 mm).
FIGURE 2: Built-in Installation Specs
FIGURE
3:
Open Heat Source Installation Specs
INSTALLATION, SPECIFICATIONS, AND MAINTENANCE
3
(102 mm)
Page 13
4
Oven Restraint Kit (TC3-0242 KIT)
The Oven Restraint Kit is an optional system that
helps prevent the oven from moving forward during
use and/or cleaning. It will not prevent the oven from
falling off a countertop if the legs are allowed to slide
off the edge or if the oven is intentionally or forcefully
pulled off.
Proper installation instructions are included with the
kit. for additional information, please call customer
service at
800.90TURBO / +1 214.379.6000.
Ventilation Requirements
The TurboChef Tornado
TM
oven has been approved by
Underwriter’s Laboratory for ventless operation (UL
710B, KNLZ listing) for all food items except for foods
classified as “fatty raw proteins.” Such foods include
bone-in, skin-on chicken, raw hamburger meat, raw
bacon, raw sausage, steaks, etc. If cooking these types of
foods, consult local HVAC codes and authorities to
ensure compliance with ventilation requirements.
NOTE: In no event shall the manufacturer assume any
liability for damages or injuries resulting from installations which are not in compliance with the instructions
and codes previously listed.
SETUP AND INITIA L OPERATION
Setup
Once the oven is properly positioned on the counter,
remove any packing material and/or any foreign
objects
from within
the cavity. Install the oven rack/
cooking surface.
Stacking
1. Ensure the surface that will hold the stacked
ovens can support at least 400 lbs (181 kg).
2. Allow ovens adequate time to cool and unplug them
3. If you are stacking ovens on a TurboChef oven
cart (24” = NGC-1217-1, 18” = NGC-1217-2),
make sure that the bottom oven is bolted to the cart
and the wheels are locked.
4. Attach the stacking bracket (P/N TC3-0323) to the
back of the bottom oven:
a. Remove the two screws that hold the top
panel to the back of the oven (see bottom
arrows on Figure 4).
b. Align the holes on the stacking bracket with
the holes on the oven and reinstall the screws.
FIGURE 4: Properly Stacked NGC Ovens
INSTALLATION, SPECIFICATIONS, AND MAINTENANCE
5. Remove the legs of the oven that will be
placed on top. This requires two or more
persons - at least one person to lift and one to
unscrew the legs.
6. Remove the screws from the oven that will be
placed on top (see top arrows on Figure 4).
7. Place this oven on top of the other (the one
to which the stacking bracket is attached).
WARNING: Do not attempt to lift the oven
with fewer than 2 people.
WARNING: Do not lift oven from front
and back.
8. Align the holes on the bracket with the holes
on the top oven and reinstall the screws.
WARNING: Do not stack ovens over two-
high.
Programming
The oven is preprogrammed and ready to operate out of the box.
Initial Power-up
To turn on the oven, press the bottom-right soft
key next to the words
OVEN ON on the display.
The oven will begin to warm up to its predefined cooking temperature. This takes approximately 13 minutes.
When the warm-up cycle is completed, the oven
will beep and display the
READY TO COOK.
Page 14
INSTALLATION, SPECIFICATIONS, AND MAINTENANCE
10
9
876
12345
5
DAILY MAINTENANCE FOR THE NGC
Before cleaning, check with the store for custom
cleaning instructions.
When cleaning the oven, use only TurboChef Oven
Cleaner.
Any other cleaning products can damage
critical parts and may void warranty on those parts.
F
(260ºC) and may cause injury if not allowed
time to cool properly.
Step 2: Remove the Lower Access Panel
o
Wipe out any crumbs that have collected.
Step 3: Remove and Clean the Cooking Surface
o
If rack, wash, rinse, and sanitize.
o
If baking stone, gently dry-scrub with nylon pad.
If the stone gets wet, let it thoroughly air-dry.
Step 4: Lift Bottom Element
o
Be sure the bottom element is cool prior to lifting.
WARNING
: The bottom element operates at
appx. 1000ºF (537ºC).
Step 5: Remove Particles and Spray Oven Interior
TurboChef
with
o
Using a damp towel, remove large food particles.
o
If stubborn stain is present, sparingly spray
®
Oven Cleaner
TurboChef Oven Cleaner onto the stain.
o
Allow cleaner to penetrate for five (5) minutes.
x
o
DO NOT saturate the bottom of the oven with
water or oven cleaner.
Step 6: Clean Oven Interior
o
Using a nylon scrub pad, clean the oven door
and cook cavity.
CAUTION: DO NOT apply pressure to the
wave guide covers. Breaking will result in a
non-warranty service call.
Step 7: Wipe Out Oven Interior
o
Wipe oven door, bottom element, and cook
cavity using a damp towel.
Step 8: Clean Lower Access Panel Area
x
o
DO
spray any chemical in this area.
NOT
Step 9: Lower the Bottom Element and Reinstall the
Cooking Surface and Lower Access Panel
Step 10: Apply Oven Guard and Clean Oven Exterior
o
Spray Oven Guard on towel. Wipe sides of cook
cavity and inside of door.
x
o
DO NOT spray Oven Guard directly into cook
cavity or wipe on nozzle plates/bottom element.
o
Wipe the oven exterior with a clean, damp towel.
o
Oven is ready to turn on.
Page 15
Theory of Operation
Page 16
THEORY OF OPERATION
7
THEORY OF OPERATION
The TurboChef®NGC (Tornado®) oven utilizes
three
independent heat transfer mechanisms to
rapidly cook food.
The systems are as follows:
o
Convection
o
Infrared energy
o
Microwave energy
By combining these mechanisms along with the
ability to control each mechanism independently,
the NGC (Tornado) oven is able to reduce the cook
time of most foods by 70-90 percent.
Figure 5 below represents the oven’s different systems and the critical components of each system.
Should a problem arise with any of the compo
nents listed below, please turn to the appropriate
section within
this manual for further instructions.
For the purpose of this manual, each independent
heat transfer mechanism is individually identified.
For instance, if an oven is experiencing difficulties
browning the food, focus on CONVECTION SYSTEM
and/or
BOTTOM IR AND CCV. Focus on MICROWAVE
SYSTEM
if the oven is browning the food but not
heating the inside.
Part numbers are included on illustrations (where
applicable) and in the back of this manual. If an
item is not illustrated, the part number is provided
in the text.
Chapter 4
CONTROL SYSTEM
I/O Control Board
Keypad
Display
Mechanical Relays
Solid State Relay
Chapter 5
MICROWAVE SYSTEM
Magnetrons
High Voltage Transformers
Filament Transformers
High Voltage Capacitors
High Voltage Diodes
Fuses
Chapter 7
CONVECTION SYSTEM
Convection Heater
Blower Controller
Blower Motor
Hi-Limit Thermostat
Chapter 8
BOTTOM IR AND CCV
Bottom Infrared Element
Catalytic Converter
FIGURE 5: NGC (Tornado) Systems and Critical Components
Page 17
8
THEORY OF OPERATION
GLOSSARY OF COMMON OPERATING TERMS
Off State
All the oven’s control systems are off and the cook cavity temperature is below 150ºF (66ºC).
Cool Down
A subset of the OFF STATE. During COOL DOWN, the oven will circulate the main convection blower until
the cook cavity temperature is below 150ºF (66ºC).
Ready State
The oven has successfully warmed to the predefined set temperature. At this point the oven control is
ready to receive cook commands via the keypad. The oven will maintain the set temperature in the
STATE.
READY
Set Temperature, Cook Cavity (CCSP)
Predefined temperature of the cook cavity at which the oven cooks.
Set Temperature, IR Element (IRSP and IRSI)
IRSP is the set temperature of the IR element during a given cook cycle. Settings are determined on a
per-recipe basis. IRSI is the set temperature of the IR element during the READY STATE (or “idle”). IRSI
setting can be adjusted in the TEST MODE (page 16).
Actual Temperature, Cook Cavity (TCC)
The actual temperature registered by the cook cavity thermocouple.
Actual Temperature, IR Element (TIR)
The actual temperature registered by the IR element.
Edit Mode
Enables the user to change recipe and CCSP/IRSP temperature settings.
Warm-Up
The mode in which the oven warms itself to the set temperature.
Soak
The mode in which the oven temperature has reached the CCSP, and remains in warmup for an addi
tional 8 minutes to allow cook cavity surfaces to warm. The oven will proceed to soak only if warm-up
was initiated when TCC < (CCSP - 126ºF) or TCC < (CCSP - 66ºC).
Cook Cycle
A period of operation as defined by a recipe.
Test Mode
A special diagnostic mode that enables the service technician to turn on and off all oven systems
independent of one another, check oven statistics, and set the IRSI.
-
Page 18
THEORY OF OPERATION
Keypad
The primary interface for the operator.
Display
Displays all visual information to the operator.
Self-Test (STEST)
A special diagnostic function that tests all critical subsystems to determine their operational state.
Recipe
A set of user-defined Events that determine a cook cycle.
Events
A single operational element that is a part of a recipe. Each recipe may have up to six events depending on
programming. Each event can be set between 0 and 100% of the total cook time.
Total Cook Time
The total duration of a recipe.
9
Percentage (%) Time
An event subset that specifies the duration of the event. The sum of all event time percentages for a recipe
must equal 100%.
Percentage (%) Air
An event subset that specifies the relative amount of impingement airflow (speed of convection motor) dur
ing an event. Valid between 10 and 100%.
NOTE: Maximum 100% = 7100 RPM blower motor speed. Blower motor speed scale is linear.
Percentage (%) Microwave (WAV)
An event subset specifying the microwave cycle during the event. Valid between 0 and 100%. For example,
if WAV is set to 30%, then microwave would be present in the cook cycle for 3 out of every 10 seconds.
Fault Code
A code assigned to an instance that the control considers to be a failure. Upon discovering a fault, the
control will display the fault code and a brief description of the failure. The oven will also log faults F1
through F6 in the Fault Log. See page 11 for more detail on faults and for viewing the fault log.
-
Page 19
Fault Codes
Page 20
The NGC (Tornado®) oven has the ability to continual-
COOK COUNT
F1 BLOWER
F2 LOW TEMP
F3 MAG CURR
F4 MONITOR
F5 MAG TEMP
F6 TEMP
S/N XXXXXX
NGCVXXXX XXXXXX
0
0
0
0
0
0
0
FIGURE 6: Fault Log
FAULT CODES
monitor and log various fault conditions. Some
ly
fault conditions will terminate cook cycles, while
will not. Please refer to the fault code table
others
on page 12 for more detailed information.
When a fault is detected, the Fault Log will increment. However, if the fault is subsequently
cleared
by some action, whether service related or not, the
Fault Log will not decrement.
11
TO VIEW FAULT CODES
To view the Fault Log, simultaneously press the “4”
and “6” keys while the oven is in the OFF STATE.
all faults logged. Figure 6.
The oven will dis
play
Each fault will log up 255 instances before rolling
back to zero. To zero the log, see pages 14-15
TEST MODE).
(
: The Fault Log also displays cook counts,
NOTE
which will log up to 65,535 cook cycles. In order
for the control to log a cook cycle, the
oven must
complete the first event of any given recipe. If a
recipe has only one event, the oven must complete
the entire cook cycle in order to count it.
FAULT CODE DEFINITIONS
F1: Blower Running Status Bad
Fault is displayed when the motor controller
indicates no running status.
The motor and motor controller are monitored
tinuously in all modes with special handling in
TEST and TEST MODE. If a fault is detected, the con-
con-
SELF
trol will terminate a cook cycle and display F1:
BLOWER. Upon turning on the oven, the control will
attempt
cessful, the
also cleared from the display at the onset of cooking
or when the blower motor is tested in TEST MODE.
to restart the motor. If the restart is suc
fault code will be cleared. The fault is
-
F2: Cook Temperature Low
Fault is displayed if the cook cavity temperature is
more than 84ºF (47ºC) below the set temperature
after five (5) seconds into a cook cycle
.
The fault is cleared from the display at the onset of
cooking if the cook cavity temperature is within
º
(47
84ºF
heater is tested in the
of the set temperature or when the
C)
TEST MODE.
F3: Magnetron Current Low
Fault is displayed when the current transformer
(CT) on the I/O control board does not detect
enough current. The fault is monitored when the
microwave is on during a cook cycle or self-test.
The fault is cleared from the display at the onset of
a cook cycle if the CT detects current or when the
magnetron is successfully energized in TEST MODE.
F4: Door Monitor Defective
Fault is displayed when the control detects that the
monitor interlock switch unlatches before the
pri
mary or secondary interlock switches.
In addition, this fault will blow the F3 fuse if the
microwave high voltage system is energized when
the fault occurs. The fault is cleared from the display
when the oven is powered off and then back on.
-
Page 21
12
FAULT CODES
: Door interlock switches are in parallel. See
NOTE
OVEN SCHEMATICS, pages 55-63. The fault is moni-
tored during a
cook cycle, or in SELF TEST when the
microwave is on.
F5: Magnetron Over Temperature
Fault is displayed when either magnetron thermostat is “open.”
The fault is cleared from the display at the onset of
a cook cycle if the thermostat is closed or when the
magnetron is successfully tested in TEST MODE.
F6: EC (Electrical Compartment) Temperature High
Fault is displayed when the EC thermocouple
exceeds 158ºF (70ºC). It is monitored once per
minute.
The fault is cleared from the display when the EC
FAULT CODE TABLE
thermocouple temperature is below the indicated
limit.
F7: Thermocouple Open
Fault does not log in counter. Fault is displayed
when the control detects that either the IR or CC
thermocouple is “open.”
o
999ºF/C indicates CC thermocouple is “open.”
o
1999ºF/C indicates IR thermocouple is
“open.”
Fault is cleared when the control detects continuity
on the open thermocouple circuit.
F8: Heat Low
Fault is not logged in counter. Displays during
WARM UP or SELF TEST if the cook cavity tempera-
ture (TCC) fails to rise at least 14ºF (7ºC) within a
given thirty (30) seconds.
FAULT CODE AND DESCRIPTIONWHEN ACTIVEREFER TO
F1: Blower Running Status Bad
F2: Cook Temperature Low
F3: Magnetron Current Low
F4: Door Monitor Defective
F5: Magnetron Over Temperature
F6: EC Temperature High
Thermocouple Open
F7:
F8: Heat Low
Warm - up
X
X
X
X
Idle Mode
X
X
X
Cook Mode
X
X
X
X
X
X
X
Self-Test
X
X
X
X
X
Page 22
Page 23
Page 34
Page 46
Page 28
Page 14
Page 21
Page 22, 49
Fault codes are listed in order of hierarchy. For example, if during cooking the oven experiences an F1
and F2 fault, the oven will report only the F1 fault because the software will halt all actions upon discovering the F1 fault. F7 and F8 faults are displayed on the primary screen and are not displayed or counted
in the Fault Log.
NOTE: All Fault codes listed in bold will terminate a cook cycle upon discovery. Any fault occurring in
a cook cycle will be logged in the Fault Log.
Page 22
The Control System
Page 23
GROUND
S
T
A
T
U
S OK
I/O COM
1
2
O
U
T
2
4
0
V
A
C
3 PHASE
3
4
4
6
5
2
1
3
I/O COM
E
N
A
B
L
E
2
0
0-240
VAC IN
S
P
D
2
3
0-10V
1
BMSC
K1
M
ECH
RELAY
+
24 VDC -
RELAY
M
ECH
K2
RELAY
M
ECH
K3
SSR
D
UAL
B
OARD
CONTROL
I
/
O
K
E
Y
P
A
D
VFD
D
I
S
P
L
A
Y
IR THERMOCOUPLE
E
C
THERMOCOUPLE
C
C
T
H
E
R
M
O
C
O
UPLE
SUPPLY
P
O
WER
2
4
V
D
C
IR ELEMENT COMMAND
C
O
NVECTION HEATER COMMAND
M
A
G
H
V
COMMAND
COMMAND
MAG FILAMENT
MONITOR
INTERLOCK
I
N
T
E
R
LOCK
INTERLOCK
+
2
4
V
DC
+24VDC
+
2
4
V
D
C
COMMON
CMD
C
O
M
MON
+
2
4
VDC
PRIMARY SWITCH
S
E
C
O
N
D
A
RY SWITCH
K6
M
ECH
RELAY
+
24 VDC -
+
24 VDC -
+
24 VDC -
VOLTAGE
C
O
M
M
AND
COMMON
VOLTAGE INPUT
V
O
L
T
A
G
E
K7
RELAY
- 24 VDC +
MAGNETRON COOLING FAN COMMAND
P
R
IMARY SWITCH
NC
NO
C
N
C
C
N
O
SECONDARY SWITCH
M
O
N
I
T
OR SWITCH
N
C
C
NO
3(+) 4(-)
3
(+) 4(-)
+V
-
V
L
N
A
(
-
)
C
(
+
)
C
(
+
)
A (-)
C (+)
A
(
-)
1 2
1
4
14
2
1
1
4
21
14
2
1
1 2
2
5
2
6
2
1
2
5
2
6
2
1
1
2
2
5
2
6
2
5
2
6
+24VDC
K5
K
4
(U.S. ONLY)
F
OR MORE DETAIL, SEE FIGURE 37
S
E
N
S
O
R
FIGURE
7:
NGC (Tornado
®
) Control System
13
U.S. ONLY
The Control System is comprised of the components
that signal, sense, command, and switch the oven’s
various components. Figure 7 shows a functional
diagram of all the components that make up the
Control System.
NOTE
be located on the drawings found throughout and
at the end of this manual.
THE CONTROL SYSTEM
: The part numbers for each component can
Page 24
14
THE CONTROL SYSTEM
CONTROL SYSTEM COMPONENT DESCRIPTIONS
24 VDC Power Supply
24 VDC output at 40 watts. Supplies control
voltage for I/O control board, 24 VDC mechanical
relays, and solid state relays.
K1 Mechanical Relay
240 VAC, 30 Amp, Double Pole, Double Throw, 24
VDC Relay Coil. Switches power to the magnetron
filament transformers.
K2 Mechanical Relay
240 VAC, 30 Amp, Double Pole, Double Throw, 24
VDC Relay Coil. Switches power to the magnetron
high voltage transformers.
K3 Mechanical Relay
240 VAC, 30 Amp, Double Pole, Double Throw, 24
VDC Relay Coil. Safety interlock device designed to
short L1 and L2 if the monitor switch opens before
the primary or secondary interlock switches.
IR Thermocouple
Type K Thermocouple. Embedded in the IR element, the IR thermocouple measures the internal/sheath temperature of the IR element. Valid IR
set points are between 500ºF (260ºC) and 1150ºF
(621ºC). The display indicates 1999ºF/C if the
thermocouple
is “open
”.
EC Thermocouple (P/N 700-1199)
Type K Thermocouple. Thermocouple measures the
temperature of the electrical compartment. If the
temperature within the electrical compartment is
above 158ºF (70ºC), the control displays F6: EC
TEMP. The control board checks the EC tempera-
ture every 60 seconds.
CC Thermocouple
Type K Thermocouple. Thermocouple measures
the temperature of the re-circulating impingement
airflow. Valid CC set points vary depending on
software. If the
display indicates 999
º
F/C, the ther
mocouple is “open.”
-
K4/K5 SSR
240 VAC, Dual 40 Amp Solid State Relay. K4
(right) controls the convection heater and K5 (left)
controls the IR element.
K6 Mechanical Relay (North America Only)
240 VAC, 30 Amp, Three Pole, Double Throw, 24
VDC Relay Coil. Responsible for switching between
the 208VAC and 240VAC taps on the high voltage and filament transformers.
K7 Relay
24 VDC, 20 Amp, Sealed.Starts with command
from I/O board; switches magnetron cooling fan on
and off. Timer for switching off mag fan is 4:15
after filament switches off.
Interlock Switches
Primary, Secondary, and Monitor Interlock Switches .
Must be actuated by the oven door. When the door
opens, the order is: P, S, M.
BMSC
Proprietary Brushless DC Motor Controller.
Designed solely to operate the blower motor.
VFD (Display)
Vacuum Fluorescent Display.
Keypad
5x9 Matrix Membrane Switch. Keypad is connected
to the I/O control board via 14-pin flat cable.
Voltage Sensor (North America Only)
Proprietary device designed to measure incoming
line voltage and switch between 208 and 240 VAC
operation. The device measures and allows the user
to configure
the oven only when the oven is first
powered on. Voltage sensor will default at 240
VAC.
TEST MODE
The Test Mode allows the service technician to
operate the oven’s subsystems individually. It also
allows the operator to configure various presets.
Page 25
THE CONTROL SYSTEM
CC 810F
TEST NGC XXXXX
IR 5000F
BLOWERHEATER
FAULT SMGTRON
STEST
IR ELE
P S MAt hWi
CC 810F
TEST NGC XXXXX
IR 5000F
DIAG
0
ELEC
COOKSF/C
ACCUM
IR SI
P S MAt hWi
FIGURE
9: Test Mode - Screen 1
FIGURE
10: Test Mode - Screen 2
FIGURE
8: Accessing Test Mode
15
To enter
Press the BACK key until the display is in the OFF
1.
STATE
Simultaneously press BACK and ENTER keys.
2.
TEST MODE (Figure 8):
.
3. When prompted, enter the access code: 9-4-2-8
and press
ENTER.
The TEST MODE displays the software version, actual cook chamber temperature, and actual IR element
temperature at the top of the screen. The TEST
MODE consists of 2 screens (Figures 9 and 10). To
display the second screen, press either the UP or
DOWN key. To test a component or sub-system,
press the corresponding soft key.
TEST FUNCTION OPTIONS
Blower Speed (Screen 1)
The BLOWER key increments the blower motor
speed in 10% increments. When the speed is
100%, the next press sets the speed to 0%.
Self-Test Function (Screen 1)
key initiates a self-test to test all major
STEST
The
components of the oven (including door switches).
To run the
key once.
/COOLING DOWN mode.
OFF
self-test, press the corresponding soft
Press the BACK key to return to the OVEN
Heater Test (Screen 1)
Press the HEATER key to turn the heater on. Heater
will remain on until key is pressed again to turn it
off. If the blower speed is 0, the blower speed is
set to idle airflow (10%).
Magnetron (Screen 1)
Press and hold the
MGTRON key to test the mag-
netrons. Doing so requires a 5-second warm-up
period. Once the MGTRON key is released, the high
voltage supply is switched off to the magnetron
and the magnetron will stop radiating; however,
the power is still supplied to the magnetron cooling
fan for an extra 4 minutes, 15 seconds.
NOTE
cooling, open the oven door to further expedite.
Faults (Screen 1)
Pressing the FAULTS soft key will display all the
accumulated faults in the Fault Log. Press “0” to
zero the fault counter. For more information, see
page
: If this function is being used to expedite
.
11
IR ELE (Screen 1)
Pressing the IR ELE key will turn on the IR
element. When pressed, the screen will read IR
ELEMENT ON. Press the IR ELE key again to turn it
off.
Page 26
16
THE CONTROL SYSTEM
Diagnostic Display (Screen 2)
DIAG key turns on or off the diagnostic display
The
feature. When this feature is enabled, the oven will
display temperature and cook cycle parameters when
the oven is cooking or idle.
In addition, the status indicators are displayed on the
bottom of the screen. When a status indicator
is
highlighted/backlit the corresponding system is off
or open. For
example:
W would indicate that the
Microwave System is off.
STATUS INDICATOR section below offers a more
The
detailed description of each indicator.
COOKS (Screen 2)
Press once to display the total number of cook counts
for all recipes. Press again to display the total amount
of time the oven has been in cook cycles.
ACCUM (Screen 2)
Press once to display the total amount of time the
magnetrons have been on. Press again to display the
total amount of time the oven has been on.
Electronic Compartment Temperature (Screen 2)
º
The
ELEC key displays the temperature inside the
electronic compartment.
F/C (Screen 2)
Changes how the oven’s temperature units are dis
/C key alternately selects Fahrenheit or
played. The
F
-
Celsius.
IR SI (Screen 2)
Displays the idle IR set point. This temperature is a
factory setting and should never be altered.
If an
incorrect temperature has been entered, consult the
factory before changing this value.
STATUS INDICATORS
See Figures 9 and 10 on page 15.
Primary switch – closed or open
P
SSecondary switch – closed or open
Monitor switch – closed or open
M
tMagnetron thermostats – closed or open
Main convection heater – off or on
h
iIR element – off or on
Blower motor controller – enabled or disabled
A
Microwave current – Less than or greater than 7
W
Amps*
* Microwave (W) status indicator is not
highlighted/backlit when the current is more
than 7 Amps.
Status indicators are displayed at the bottom
display screen when the oven is in
during normal oven operation if in
TEST MODE, or
DIAGNOSTIC MODE
of the
(DIAG was turned on). Refer to Figures 9 and 10.
If a status indicator is highlighted/backlit, the item or
component is in an un-energized or off state.
Conversely, if a status indicator is not highlighted,
the component is in an energized or on state.
PROGRAMMING
Edit Mode
EDIT MODE enables the operator to manually alter
The
recipes
and the cook cavity temperature (CCSP).
To access EDIT MODE:
1. Simultaneously press the UP and DOWN keys.
2. When prompted, enter the access code “9” and
press the ENTER key.
then
: If this does not provide access, refer to page 19
NOTE
for enable/disable codes.
Changing the Cook Chamber Temperature
This temperature is a factory setting - exercise caution
before altering it. For best results, consult the factory
before changing this value.
To change
press
vary depending on software.
the correct
firm and advance to the next screen
Altering a Recipe
Most NGC (Tornado) oven models contain 128
unique recipes. The display shows two (2) pages each
with eight (8) recipe groups. Each recipe group contains eight (8) recipes. See Figures 11 and 12.
To alter a recipe:
1.
2. Enter the access code “9” and set the CCSP. The
3.
4.
the cook cavity temperature
(CCSP),
the UP and DOWN keys. Temperature ranges
Once you have selected
temperature, press the ENTER key to con-
.
Enter the EDIT MODE (see page 16).
screen displays the first set of eight (8) recipe
groups. To access the second set of eight (8)
recipe groups, press either the UP or DOWN key.
Select the recipe group that contains the
individual recipe you wish to alter. Select the recipe you
wish to alter by pressing the soft key corresponding to the recipe item. Figures 11 and 12.
Use the
the recipe settings. Use the keypad and ENTER key
UP and DOWN keys to navigate through
to alter any of the following three (3) parameters
(see Figure 13):
a.
Cook
time
Total duration of the cook cycle. Enter the
desired time and press
IR element temperature (IRSP)
b.
ENTER.
The temperature the lower radiant element
will maintain during the entire cook cycle.
Valid temperatures are between 500ºF (260ºC)
and 1150ºF (621ºC).
c. Events 1…6
key to enter values
Use the keypad and
ENTER
for % TIME, % AIR, and % WAV.
o
Sum of %
TIME for all events must = 100.
The operating system will not allow a
combination of events not equal to 100%.
o
The % AIR parameter is valid between 10
and 100%.
o
The % WAV (microwave) parameter is valid
between 0 and 100%.
5. After making changes, test
the recipe by
pressing the TEST soft key. Once the oven has
warmed to the CC set point, press the TEST
soft key again to begin the test cook.
6. Once satisfied with the recipe, press SAVE to
permanently store changes.
7. Press the
BACK key until exited from EDIT MODE.
Page 28
DONE
SAVE
TIME
COOK
MORE
ENTER COOK TIME
00:20
START
FIGURE
15: Done Screen
FIGURE
16:
Time (Start) Screen
THE CONTROL SYSTEM
18
FIGURE
14: Inserting Smart Card
Loading a Menu from a Smart Card
OFF/COOLING
1. Ensure the oven is in the
DOWN mode.
2. Enable the
LOAD MENU function (page 19). The
OVEN
oven will return to the Off screen.
3. Remove the lower access panel (Figure 14).
4. Insert smart card into oven (Figure 14).
5. Press the bottom-left soft key.
6. Select
LOAD MENU FROM CARD. The menu on
the smart card will load to the oven.
7. When this process completes, the oven will
beep. Remove the smart card and reattach the
lower access panel.
8. If the oven is a Subway oven, disable the LOAD
MENU function (page 19). For all other ovens,
leave it enabled.
OVEN OPTIONS
Done Screen
To enable/disable the Done Screen (Figure 15), see
the next page. Enable the Done Screen to:
o
Cook an item longer after the end of a cook cycle.
o
Save an adjusted cook time (only if Time Screen is
also enabled).
Time Screen
To enable/disable the Time Screen (Figure 16), see
the next page. Enable the Time Screen to:
o
Adjust the cook time before initiating a cook cycle.
o
Save an adjusted cook time.
Snooze Mode
To enable/disable the Snooze Screen, see the next
page. Enabling the Snooze Screen will allow the oper
ator to set the oven in a mode during which all oven
operations are turned off, but the heaters remain on.
The cook cavity will remain at the set temperature,
and the IR temperature will drop 200ºF (104ºC)
below the IRSI. This allows fast recovery when the
oven is again turned on.
-
Page 29
THE CONTROL SYSTEM
USER CONFIGURABLE OPTIONS - ENABLE/DISABLE CODES
The following codes enable and disable each function/screen listed. They do not take you to the function/screen.
19
After each code, press
ENTER. To enable, press 9 after entering code (except S-A-V-E, W-A-V-E). To disable, press
Save Menu to Card - step 1BACK & ENTER6-3-6-8 (M-E-N-U)
& ENTER7-2-8-3 (S-A-V-E)
Save Menu to Card - step 2
Snooze Screen
Time Screen (Figure 16)
Timed Mag Test
- Some codes are not available on some ovens.
- Oven must be in Off or Cooling Down mode.
USER CONFIGURABLE OPTIONS - ACCESS CODES
BACK
BACK & ENTER7-6-6-9 (S-N-O-Z)
BACK & ENTER8-4-6-3 (T-I-M-E)
& ENTER9-2-8-3 (W-A-V-E)
BACK
The following codes allow access to each function/screen listed. To enable/disable these codes (where applicable),
see above. After each code, press ENTER.
Function/Screen
Simultaneously PressEnter Key Code
Edit Recipe ModeUP & DOWN9 (or as specified - see “Set PIN” below)
Erase Menu*BACK & ENTER3-7-2-7 (E-R-A-S)
Load Menu from Card
Bottom-left, then upper-mid soft key
Master ResetBACK & ENTER9-4-7-1
Save Menu to Card
Set PIN**
& DOWN3-3-4-8 (E-D-I-T)
UP
Bottom-left, then lower-mid soft key
Test ModeBACK & ENTER9-4-2-8 (W-H-A-T)
Unit Test
BACK & ENTER8-6-4-8 (U-N-I-T)
View Cook Counts1 & 3
View Faults***
4 & 6
Zero Cook Counts*BACK & ENTER6-7-3-9 (O-R-E-Z)
- Oven must be in Off or Cooling Down mode.
* To execute, press 3 after entering code.
Set PIN after entering code. Accessing “Edit Recipe Mode” will now require new PIN instead of 9.
**
*** To view voltage, press ENTER. To initiate a self test, press the corresponding soft key from the voltage screen.
Verify power 208 VAC or 240 VAC is going to the oven correctly.
If not, correct the voltage supply.
2. Control DOES NOT beep when any key on the keypad is pressed.
Check power going to the 24VDC power supply. Supply must have
208 or 240 VAC across L and N terminals.
o
If there is no voltage, replace F1 and F2 fuses.
o
If the voltage is OK, verify output of power supply is 24 VDC.
If there is no output, change the power supply. If the power
supply is 24 VDC, see below.
Output is 24VDC
:
Verify I/O control board has 24 VDC by checking the voltage on
the D6
diode (striped end) on the I/O control board to chassis.
Reference page 54 for a schematic of the I/O control board.
o
No voltage: Check wires from power supply to I/O control board.
o
Voltage is 24VDC, but 5VDC is not present on the I/O control
board J3 connector: Replace I/O control board.
3. The control DOES beep when any Key on the Keypad is pressed.
Check all connections between the I/O control board and display.
Correct any
loose connections. If connections are OK and 5 VDC is
present on the J3 connector, but there is still no display, replace display.
No Keypad Input1. Check keypad ribbon cable going to the I/O control board.
o
Cable and connection bad: Replace keypad.
o
Cable and connection OK: Replace the I/O control board.
F7: Thermocouple Open
CC Thermocouple
Reads 999ºF/C or
IR Thermocouple
Reads 1999ºF/C
1. Check the connection of open thermocouple on the I/O control board.
If the connection is OK, verify thermocouple is not an open circuit
by using your ohm meter. The cook cavity thermocouple should
measure approximately 4-5 ohms and the IR thermocouple should
measure approximately 30-40 ohms. Measure at the I/O control board
40-pin connector.
o
Thermocouple indicates open circuit: Replace defective thermocouple.
o
Thermocouple OK: Replace the I/O control board.
NOTE
: F7 fault is not logged in the fault counter.
CONTROL SYSTEM TROUBLESHOOTING
21
THE CONTROL SYSTEM
Page 32
22
THE CONTROL SYSTEM
ISSUERESOLUTION
F1: Blower Running
Status Bad
Motor
not running
when commanded.
F3: Magnetron Current
Low
F8: Heat Rise Low
: This message
NOTE
occurs in
SELF TEST if the oven fails
WARM UP and
to warm up in the prede
mined time period.
ter
1. Status Indicator “A” is highlighted/backlit in TEST MODE.
Verify 208 or 240 (USA) / 230 (Intl) / 200 (Japan) / 220 (Latin America)
VAC is going to the motor controller via pins 2 and 3.
o
208/240/230 VAC is present: Verify control wiring from the motor
controller and I/O control board, specifically low-voltage wire OR-9.
If all wires are OK, then refer to page 50 for motor
controller
troubleshooting.
o
208/240/230 VAC is not present: Correct wiring going to the motor
controller. Also, check fuses.
Status Indicator “A” is still highlighted in TEST MODE.
2.
Refer to page 50 for motor controller troubleshooting.
1. Ensure the K2 mechanical relay is in good working order.
If relay is OK, refer to pages 34-35 (
F3: MAGNETRON CURRENT LOW) for
detailed troubleshooting.
Verify the high-limit thermostat is not tripped.
1.
o
If high-limit is tripped, reset and allow the oven to warm up.
o
If high-limit is not tripped, proceed to instructions below.
High-limit thermostat is not tripped:
-
Check both K4 and K5 SSRs by activating them in
IR ELE). When actuated, the (-) control input of the SSR will
HEATER
go to 0.00 VDC.
and
When the relay is not actuated, the input will read
TEST MODE (activate
-24.00 VDC.
o
If the control voltage is not pulled down during actuation, verify
the wiring between SSR and I/O control board. Replace SSR if wiring
is OK.
o
If the control voltage is pulled down: Refer to Figure 37 on page 47.
Page 33
ISSUERESOLUTION
THE CONTROL SYSTEM
23
F2: Cook Temperature
Low
Verify the high-limit thermostat is not tripped.
1.
o
If high-limit is tripped, reset and allow the oven to warm up.
o
If high-limit is not tripped, follow the instructions below.
High-limit thermostat is not tripped.
Place a small water load in a microwave/heat-resistant container
(approx. 275 ml) in the oven and place the oven in
TEST MODE. Press
the MGTRON key to actuate the microwave. While holding down the
MGTRON key, watch the CC and IR temperatures. If either temperature
bounces substantially, there may be a noise (EMI) problem.
To correct this problem, examine the wire routing for each
thermocouple wire. If the wires are routed near any high voltage
components such as the magnetron or high voltage transformers, reroute the wires. If this does not correct the problem, verify that both
magnetrons are securely mounted. Call Technical Support for further
details
at 800.90TURBO or +1 214-379-6000.
Page 34
The Microwave System
Page 35
THE MICROWAVE SYSTEM
7
9
A
B
1
4
3
6
1
2
1
2
CDP
NC
NO
7
9
A
B
1
4
3
6
+24 VDC
F3 FUSE
20 AMP
(BLOWN)
+24 VDC
LINE VOLTAGE
(L1)
LINE VOLTAGE
(L2)
K2 HV
RELAY
T1
HV TRANSFORMER
3
3
T2
HV TRANSFORMER
MONITOR SWITCH
(OPEN)
K3 MONITOR
RELAY
CONTROL
CDM
CONTROL
CDS
CONTROL
C
NC
NO
C
NC
NO
C
PRIMARY AND SECONDARY
INTERLOCKS (CLOSED)
FIGURE
18:
Monitor Circuit - shown in failsafe state.
25
The Microwave System is the most complex system in
the oven. Proper care must be taken during servicing
to protect both the operator and technician.
VOLTAGE DOUBLER CIRCUIT DESCRIPTION
The Microwave System consists of a magnetron
and Voltage Doubler Circuit. The Voltage Doubler
Circuit
consists of a special step-up transformer, a
capacitor, and a diode.
MONITOR CIRCUIT DESCRIPTION
In addition to understanding the Voltage
Doubler Circuit, it is imperative to understand
how the Monitor Circuit operates. The Monitor
Circuit is
operator if both the primary and secondary inter
lock switches
a failsafe circuit designed to protect the
-
fail to operate normally.
The Monitor Circuit consists of the primary and
secondary interlock switch, monitor safety switch,
monitor relay, and the F3 fuse. When the oven
door closes during normal operation, the monitor,
secondary, and primary switches close in the order
listed above. When all switches are closed, the
Microwave System is allowed to operate.
If during normal operation any of the interlock
switches open - such as when the oven door opens
control will turn off the microwave. If the
- the
monitor switch opens before the primary or secondary switches (abnormal operation),
the monitor
switch de-energizes the monitor relay. When this
occurs, a dead short is placed across L1 and L2.
The short then blows the F3 fuse, which permanently interrupts power to the Microwave System
until all switches are repaired and/or functioning
properly.
Figure 18 shows a schematic of the Monitor
Circuit. Make sure to note the following:
o
Primary and secondary switches interlock the
high-voltage control signal. (K2 relay)
o
Normal operation: When the K2 and K3 relays
energize, power is supplied to the high-voltage
transformers.
o
Abnormal operation: When K2 is energized
and K3 is un-energized (via an opening of the
monitor switch), L1 and L2 short to blow the
F3 fuse and failsafe.
Figure 19 on the following page details the theory
of operation of the Voltage Doubler Circuit.
Page 36
+(B)
-(C)
(A)
-4800 V
MAGNETRON VOLTAGE
0
-+-
+
2400
2400
VDC
4800
VDC
Current
Flow
TRANSFORMER OUTPUT VOLTAGE
+(B)
0
-(C)
(A)
-2400 V
+2400 V
-
-++
2400
VDC
2400
Current
Flow
CAPACITOR CHARGES
ON POSITIVE VOLTAGE SWING
CHARGED CAPACITOR PLUS TRANSFORMER
ON NEGATIVE VOLTAGE SWING
FIGURE 19: Voltage Doubler Circuit Theory of Operation
VOLTAGE DOUBLER THEORY OF OPERATION
Figure 19
1.
The high-voltage transformer steps up the input
voltage to approximately 2400 volts peak (4800
volts peak to peak).
2.
The high-voltage capacitor charges to 2400 volts
on the positive going voltage via the high volt
-
age diode’s conduction.
3. The high-voltage transformer plus the charged
high-voltage capacitor supply down to
-4800
volts to the magnetron when the voltage goes
negative. (high-voltage diode is back biased.)
4. The magnetron converts negative input voltage
(and current) to RF energy at 2450 MHz.
WARNING
:
Do not attempt to measure
these voltages.
MICROWAVE SYSTEM PARTS
Figures 20 and 21
11.
NGC-3062-1 HV Transformer (2 per oven, 1
per kit) - USA, Mexico, Brazil,
S. Korea
NGC-3062-2
HV Transformer (2 per oven, 1
per kit) - Europe, Asia, Pacific,
Australia, UK, Ireland
NGC-3062-3 HV Transformer (2 per oven, 1
per kit) - Japan
12. NGC-3020High Voltage Capacitor (2 per
oven, 1 per kit) - USA, Mexico,
Brazil, S. Korea
NGC-3020-2
High Voltage Capacitor (2 per
oven, 1 per kit) - Europe, Asia,
Pacific, Australia, UK, Ireland,
Japan 50 Hz
100207
High Voltage Capacitor (2 per
oven, 1 per kit) - Japan 60 Hz
THE MICROWAVE SYSTEM
26
Page 37
F
F
A
FIGURE 20: Microwave System Parts
FIGURE
21:
Microwave System Parts
11
12
13
15
15
16
14
17
18
19
20212223
FILAMENT AND HIGH
VOLTAGE TERMINALS
COOLING
FINS
(ORG)
(BLK)
ANTENNA
25
26
27
28
24
27
THE MICROWAVE SYSTEM
100481High Voltage Diode (x2)
13.
14. Mag Fan Relay, Generic
NGC-3030-1North America
NGC-3030-4Europe, Asia-Pacific Multiphase
NGC-3030-7Europe Single Phase
NGC-3030-12
Brazil Single Phase
Mag Fan Relay, SWY
NGC-3030-2
North America
NGC-3030-6Europe, Brazil Single Phase
NGC-3030-9Europe, Asia-Pacific Multiphase
15. NGC-3061-1Filament Transformer (2 per
oven, 1 per kit) - USA, S. Korea
15. Continued:
NGC-3061-2Filament Transformer (2 per
oven, 1 per kit) - Europe, Asia,
Pacific, Australia, UK, Ireland,
Mexico, Brazil
NGC-3061-3
Filament Transformer (2 per
oven, 1 per kit) - Japan
100083Mag Cooling Fan
16.
101273K3 Monitor Relay
17.
18. 101273K2 High Voltage Relay
19. 101273K1 Filament Relay
20. 100599F3 Fuse - 20 Amp
21. NGC-3015Magnetron (2 per oven, 1 per kit)
NGC-3017Wave Guide (Rear)
22.
NGC-3016
23.
100186
24.
Wave Guide (Front)
Magnetron Wire
25. NGC-3015Magnetron (2 per oven, 1 per kit)
26. 102070Magnetron Thermostat
NGC-1163Insulator, Adhesive
27.
28.
100684
Screw #6 Sheet Metal
* See Comprehensive Part List, page 79.
Page 38
THE MICROWAVE SYSTEM
28
MICROWAVE SYSTEM COMPONENTS
Below is a description of each component within
the Microwave System.
Magnetron
Magnetrons supply the RF energy at 2.45 GHz
and begin to oscillate when they are supplied with
approximately 4.1KVDC at approximately .350 mA.
During operation each magnetron will output a
nominal 1 kW of power.
High-Voltage Transformers
High-voltage transformers are a ferro-resonant
design which limits fault currents and minimizes
magnetron
power changes due to input voltage
changes. The high-voltage transformer supplies
the high voltage for the Voltage Doubler Circuit.
They are controlled via the K2 relay.
WARNING: Never attempt to measure
the voltage values of the high-voltage trans-
formers with the high-voltage transformers enabled.
voltage will be present. Reference page 30
Lethal
for proper measuring technique.
Filament Transformers
For better operation and reliability, the oven
uses separate transformers in order to preheat the
magnetron filament.
The control energizes the filament transformers for
approximately five (5) seconds prior to energizing
the Microwave Circuit
formers. When in operation, the
formers supply approximately 3.15
via the high-voltage trans-
filament trans
-
VAC at 10 amps
to each magnetron filament. The filament transformers are controlled via the K1 relay.
High Voltage Capacitors
Capacitor rating is 0.91uF, 2500 VDC for USA,
Mexico, Brazil, and S. Korea.
Capacitor rating is 1.15 uF, 2500 VDC for
Europe, Asia, Pacific, Australia, UK, Ireland, and
Japan 50 Hz.
Capacitor rating is 0.85 uF, 2500 VDC for Japan
60 Hz.
High Voltage Diodes
Rated at 16 kVDC.
Monitor Relay (K3)
The monitor relay, K3, acts as a failsafe device in
the Voltage Doubler Circuit. In its normal un-ener-
position, the monitor relay shorts L1 and L2.
gized
If the K2 relay energizes the high-voltage transformers
fuse
while the K3 relay is un-energized, the F3
will blow.
Magnetron Thermostats
The magnetron thermostats are open-on-rise thermostats. These thermostats are designed to open at
212ºF (100ºC), which triggers an F5 fault.
NOTE: Both magnetron thermostats are wired
in series. If one opens, the control will
switch off
both magnetrons until the thermostats close. The
thermostats are self-resetting.
Magnetron Cooling Fan
The magnetron cooling fan supplies cooling air for
both magnetrons. The fan operates at 208 or 240
(USA) / 230 (Intl) / 200 (Japan) / 220 (Latin
America) VAC and is controlled via the K7 relay
(see Item 14 on Figure 20).
F3 Fuse
The F3 fuse is a 20-amp, class CC fuse designed to
blow in case of an over-current scenario, such as a
high-voltage transformer or capacitor failure. The
fuse also blows if the Monitor Circuit trips
the
failsafe.
If the oven does not have this relay installed, it is
required that you order the relay kit through
Customer Service. See page 27, item 14 for part
numbers. If you are unsure which kit to order,
determine the software type before contacting
Customer Service.
Page 39
FIGURE 22: Wave Guide Cover/Wave Guide Removal and Replacement
To determine software type,
1. Make sure the oven is in the COOLING
DOWN
/OVEN OFF mode.
2. Simultaneously press the BACK and ENTER keys.
3. Enter code 9-4-2-8 (W-H-A-T) and press ENTER.
4. The top line on the screen will display the word
TEST, followed by the software type (for
example,
V2SWY, or TRNADO).
WAVE GUIDE COVER REPLACEMENT
The wave guide covers keep moisture and debris
out of the wave guides. If contamination gets into
the wave guides, the life of the magnetrons may be
shortened. Be careful to not allow debris to enter
the wave guides when replacing the covers.
To remove the wave guide covers, reference Figure
22 and follow the steps below:
1. Locate the fourteen (14) #8 sheet metal screws
securing the broken wave guide cover. If the
screw heads are dirty, it will be necessary to
clean the heads thoroughly.
CAUTION: Do not strip the screw heads.
2. Remove the fourteen (14) #8 screws. The cover
should
come loose with gentle pressure.
o
x
DO NOT remove the two right and left-most
screws (Item 30). These screws secure the wave
guides
to the oven floor. Only remove them if the
wave guide is also being serviced.
3.
Remove the old wave guide cover and discard,
unless otherwise specified.
NOTE
:
It may be necessary to gently pry the
wave guide covers to remove them from the
oven floor as they are sealed with RTV.
29
31
30
32
33
34
35
36
37
29
THE MICROWAVE SYSTEM
Page 40
30
THE MICROWAVE SYSTEM
Using acetone, clean the oven floor where the
4.
new wave guide cover will sit.
5. Apply a 1/8” diameter bead of high temperature
RTV (included with Item 29)
along the outside
edge of the wave guide cover flanges.
Remove the two (2) right and left-most screws
4.
(Item 30) that secure the wave guide to the oven
floor.
The wave guide should now be loose enough to
5.
easily slide out from the right side of the oven.
NOTE: It is important to use the correct high
temperature RTV as supplied by TurboChef.
Place the new wave guide cover in place. Secure
6.
with the fourteen
.
29
Wait 15 minutes for RTV to cure.
7.
(14) screws provided with Item
8. Warm oven to set temperature and re-check the
tightness of screws. Tighten if necessary.
WARNING: Inside of oven and IR element
are HOT! Use extreme caution during step 8.
WAVE GUIDE/WAVE GUIDE COVER PARTS
Figure 22
29. NGC-3036Kit, Wave Guide Cover (Includes
Item 31 and sealant)
30. 101666Screws, #8-32 x 1/2, Cap
101701
31.
NGC-1047Support, Frame
32.
Screws, #8, SST
33. 102809Screws, #8-32 x 3/8” CSK (100º)
34. NGC-3017Assy, Wave Guide, Rear
35. NGC-3015Magnetron, Rear
36. NGC-3015Magnetron, Front
NGC-3016Assy, Wave Guide, Front
37.
NOTE: Be careful to not damage the insulation
when removing the wave guide.
Install the new wave guide using the mounting
6.
screws provided with the kit (Item 34 if rear
wave guide, Item 37 if front).
CAUTION: Do not pinch insulation between
the wave guide and oven bottom.
Reinstall the wave guide cover.
7.
Reinstall the side panel and apply power to the
8.
oven.
HIGH VOLTAGE AND FILAMENT TRANSFORMER
REPLACEMENT
Wiring the High-Voltage Transformers
The proper reinstallation of the high-voltage and filament transformers is critical. Upon removing a
high-voltage transformer, make sure to note where
each wire was installed. Refer to the oven schematics (pages 55-63) detailing the proper wiring.
Specifically, T1 and T2 are located in the top-right
corner of the schematics.
WAVE GUIDE REPLACEMENT
1. Remove the wave guide cover. See WAVE GUIDE
COVER
Remove the right side panel and frame support
2.
REPLACEMENT on page 29.
(Item 32).
3. If replacing the front wave guide, use the NGC3016 kit. If replacing the rear wave guide, use
the NGC-3017 kit.
As shown in the schematics, transformers are
º
180
installed mirror opposite and wired
phase. It is
age transformers
essential for longevity that the high-volt-
º
remain
180
out-of-phase. This can
out-of-
be checked by placing a volt meter across terminals
T1-1 and T2-1.
With the Microwave System energized, the volt meter
will read
the incoming voltage (different readings for
different countries). If the meter reads 0 VAC, the
Page 41
high-voltage transformers are most likely wired
inphase. As a last check, energize the Microwave
System and ver
ify the voltages between the taps on
each high-voltage transformer. The wiring issue
must be corrected
prior to returning the oven to
service, as the voltages must be:
o
NORTH AMERICA: 208 VAC between 1 & 2 and
240 between 1 & 3.
o
LATIN AMERICA: 220 VAC
o
JAPAN
: 200 VAC
o
INTERNATIONAL: 230 VAC
NOTE: The terminals with the orange dot or
the orange wire always go to terminal
3 on USA
models.
Wiring the Filament Transformers
The installation of filament transformers is
straightforward. Filament transformers are wired
in-phase and in-line. Refer to the schematics on
pages 55-63, detailing
the proper wiring.
Specifically, FT1 and FT2 are located in the
middle-far right edge of the schematics.
To verify correct wiring (North America), meas
-
ure the voltages
between terminals 1 & 2 and 1 &3
on
FT1 and FT2. The voltages must be 208 and
240 VAC
respectively.
NOTE: The terminals with the orange dot or the
orange wire always go to Terminal 3 on US models.
To verify correct wiring (International), measure the
voltage between the taps on FT1 and FT2. The voltage must be 220 VAC (Latin America), 200 VAC
(Japan), or 230 VAC (International).
MEASURING RF LEAKAGE FOR MICROWAVE SAFETY
An RF (microwave) leakage test must be performed
at the conclusion of the following service tasks:
o
Door removal, replacement and/or adjustment
o
Wave guide removal and/or replacement
o
Magnetron removal and/or replacement
WARNING
: If the unit fails the radiation
test (leakage greater than 4 mW/cm2), the
oven must be taken out of service immediately until
the defect is corrected. In addition, the CDRH
Regulations 21 Subpart C, 1002.20 requires that
leakage readings of over 4 mW/cm2must be
reported to the manufacturer.
Procedure for Measuring RF Leakage
1. Place the oven in WARM UP and allow it to warm
up to the set temperature (CCSP). This should
take approximately 13 minutes if the oven is
starting out cold.
2. Once the oven has warmed up, place the oven
into TEST MODE (see page 14). Place a water
load into the cook cavity. Water load must con
form to the following specification:
a.
Volume: 275ml ± 15ml
b. Temperature: 68 ± 9ºF (20 ± 5ºC)
c. Vessel: Low form, 600 ml beaker with an
inside diameter of approximately 3.35” (85
mm) and made of Pyrex or glass ceramic.
3.
Position the microwave survey meter as shown
in Figure 23.
4. Press and hold the MGTRON soft key to energize
the Microwave System.
FIGURE 23: Microwave Survey Meter Placement
31
THE MICROWAVE SYSTEM
Page 42
32
ANTENNA
FFA
FILAMENT AND
HIGH VOLTAGE
TERMINALS
FIGURE
24:
High Voltage Diode
FIGURE 25: Magnetron
THE MICROWAVE SYSTEM
While holding the MGTRON soft key, move the sur-
5.
vey meter around the outline of the oven
door,
keeping the tip of the meter in contact with and
perpendicular to the oven door. Record the highest
leakage.
6. Using the same procedure, measure the leakage
with the oven door opened to the point just before
the primary and secondary switches disengage.
Record the highest leakage.
To hold the oven door open for this
:
TIP
test, back out the top center screw around the
perimeter of the oven door. Continue backing
this screw out until the primary and secondary
interlock switches disengage. As this point, tighten
the screw until both switches re-engage.
Using the same procedure, measure the leakage
7.
around the oven’s entire exterior surface. Record the
highest leakage.
HOW TO TEST MICROWAVE COMPONENTS
Testing the High-Voltage Diode
The high-voltage diode (Figure 24) is assembled by
connecting several 1000-1500
diodes in a series to
bility. In the circuit,
increase the reverse voltage capathe high-voltage diode conducts
volt semiconductor
to prevent the filament voltage from becoming positive, thus as the high-voltage winding of the trans-
former goes
charged
to 2400 VPK, the high-voltage capacitor is
to 2400 volts. When the high-voltage winding starts to go toward negative, the high-voltage diode
becomes non-conducting with the charged high-volt
age capacitor in series with the high-voltage winding.
When the transformer gets to its negative peak of
-2400 VPK, the voltage applied to the filament is
negative 4500 volts.
WARNING
: Never attempt to measure high
voltage directly.
How to Check a Diode
1. Disconnect the oven from the power source.
2. Fully discharge the capacitors.
Connect the voltage meter in series with the diode.
3.
4. Using a multimeter set to DC voltage, connect
one meter lead to one side of a 9-volt battery
and the other lead to one side of the diode.
Connect the other side of the 9-volt battery to
5.
the other side of the diode. DC voltage should
only be present on the meter in one direction.
Switch the meter leads on the diode, which will
6.
cause the opposite reading to be visible.
Depending on the voltage of the battery, voltage
between 5-7 VDC should be present in only one
direction and 0-0.1 VDC in the other direction.
-
Page 43
THE MICROWAVE SYSTEM
33
HIGH VOLTAGE TRANSFORMERSPRIMARY VOLTAGE, FREQ, TAPS,
AND RESISTANCE
SECONDARY TAPS AND
RESISTANCE
NGC-3062-1208 VAC, 60 Hz, 1 & 2,
0.819–1.001
W
240 VAC, 60 Hz, 1 & 3,
0.972–1.188
W
4, Ground, 53.60–65.52
W
NGC-3062-2230 VAC, 50 Hz, 1 & 2,
0.972–1.188
W
3, Ground, 57.52–70.30
W
NGC-3062-3200 VAC, 50/60 Hz, 1 & 2,
0.784–0.958
W
3, Ground, 55.75–68.13
W
FILAMENT TRANSFORMERSPRIMARY VOLTAGE, FREQ, TAPS,
AND RESISTANCE
SECONDARY TAPS AND
RESISTANCE
NGC-3061-1208 VAC, 60 Hz, 1 & 2,
17.49–21.37
W
240 VAC, 60 Hz, 1 & 3,
20.61–25.19
W
4, 5, very low resistance - if reading is open, transformer has failed.
NGC-3061-2230 VAC, 50 Hz, 1 & 2,
18.99–23.21
W
3, 4, very low resistance - if reading is open, transformer has failed.
NGC-3061-3200 VAC, 50/60 Hz, 1 & 2,
15.70–19.18
W
3, 4, very low resistance - if reading is open, transformer has failed.
HIGH VOLTAGE AND FILAMENT TRANSFORMER RESISTANCE TABLE
How to Check a Capacitor
1.
Disconnect the oven from the power source.
2. Fully discharge the capacitor.
3.
Isolate the capacitor from the circuit.
4.
Connect the ohmmeter between the capacitor
terminals. The ohmmeter should momentarily
indicate a low impedance and then slowly return
to infinite resistance.
5.
Reverse the ohmmeter leads and repeat Step 4.
6. Check each terminal to case. Infinite resistance
(open) should be indicated.
How to Check a Magnetron for Open/Shorted Filament
1. Disconnect the AC power source and discharge
the high-voltage capacitors.
2. Isolate the magnetron from the circuit by removing
the wires from the F and FA terminals. Figure 25.
3.
An ohmmeter connected between the filament
terminals (F, FA) should indicate a reading of
less than 1 ohm.
Figure 25.
4. A continuity check between either filament
terminal and the magnetron chassis should
indi
-
cate an infinite resistance (open).
How to Check a High-Voltage or Filament Transformer
1. Disconnect the AC power source and discharge
the high-voltage capacitors.
2.
Disconnect all the wires in question going to
the transformer.
3. Use an ohmmeter to check the impedance of the
primary and secondary winding. Refer to the
high-voltage and filament transformer table below
to determine if the transformer is OK. If the
resistance is different then the table indicates,
replace the transformer.
Page 44
THE MICROWAVE SYSTEM
34
MICROWAVE SYSTEM TROUBLESHOOTING
ISSUERESOLUTION
Magnetron
Troubleshooting
Guidelines
F3: Magnetron
Current Low
WARNING
: Never test the secondary voltages. Voltage on this side of the
circuit is lethal, reaching up to 5000 volts!
All tests performed on the components are done with the oven unplugged
and the capacitors discharged.
The capacitors in this oven utilize a device that will automatically discharge
the voltage.
WARNING
: Always verify the capacitor is discharged before servicing the
components.
Discharging can be done by unplugging the oven and then short across the
red wire on each capacitor to the chassis with an insulated screwdriver.
1. Remove the top and right side covers.
2. Enter the test mode. (From the OVEN OFF mode, simultaneously press
BACK and ENTER keys, enter the code 9-4-2-8 and press ENTER).
3. Place amp meter on the brown (US ovens) or blue (International ovens)
"ct" wire for amp reading. Wire is coming from the primary side of the
HV transformers and looping through the black plastic current transformer on the main control board and back to the HV transformers.
4. Press and
hold the MGTRON soft key on the keypad to energize the
magnetrons.
Observe the amperage on the meter. Typical readings are:
5.
o
NORTH
o
INTERNATIONAL: 12-15 amps at 230VAC
o
BRAZIL: 12-15 amps at 220VAC
o
JAPAN: 16-17 amps at 200VAC
AMERICA: 12-14 amps at 240VAC/13-16 amps at 208VAC.
If proper amperage appears but takes longer than 2 complete seconds to
appear, call TurboChef Tech support for assistance. If amperage is present
but lower than typical readings, perform the troubleshooting steps in the
previous pages of this section. If amperage is not present, check the condition of the F3 fuse. Fuse must be a 20-amp fuse and is the right-most of
the three fuses on the bottom of the oven.
If fuse has failed, replace the fuse after troubleshooting (previous pages of
this section). If fuse has not failed, check the incoming (primary side)
voltage to the high-voltage transformers.
Page 45
ISSUERESOLUTION
F3: Magnetron
Current Low (cont.)
WARNING: Never try to check the secondary voltages of the High
Voltage Transformers.
With the top cover removed, safe access to the three (if US oven)/two (if
International oven) terminals on the
top
of the transformers is available.
NORTH
AMERICA
- Place the AC voltmeter across terminals 1+3. Press and
hold the MGTRON soft key. Voltage present should be 240 +/- 10%.
INTERNATIONAL - Place the AC voltmeter across terminals 1+2. Press and
hold the
MGTRON
soft key. Voltage present should be 230 +/- 10%.
JAPAN
- Place the AC voltmeter across terminals 1+2. Press and hold the
MGTRON
soft key. Voltage present should be 200 +/- 10%.
If voltage is present on both high-voltage transformers, perform the component troubleshooting steps in the previous pages of this section.
If voltage is not present, check for 24VDC control voltage from I/O board
to the K2 relay. Access voltage reading from the "QC3" connection located
at the bottom right side of the wiring harness. When the
MGTRON
key is
pressed and held, 24VDC should be present on pins 1+5. Reference the
schematics (pages 55-63) for physical location of pins on QC3 connector.
If voltage is present at the connector, inspect the K2 relay and the wiring.
Unplug the oven and replace relay if necessary.
If voltage is not present at connector, check wiring connections at the control board on the 40-pin connector. Also check the wiring between the two
connectors. Unplug the oven and replace control board if necessary.
F3 Fuse Blown Replace the F3 fuse and determine why F3 fuse opened.
Generally, the F3 fuse opens for one of three reasons:
a.
HV transformer primary winding shorted: Unplug the oven and
replace the HV transformer. Follow troubleshooting on page 33 to
determine cause of failure.
b. HV capacitor shorted or failing: follow troubleshooting on page 33.
If necessary, unplug the oven and replace the HV capacitor.
NOTE: A failing HV capacitor will typically cause the HV
transformer that supplies power to the failing capacitor to draw
excessive
current, which may open the F3 fuse.
THE MICROWAVE SYSTEM
35
Page 46
36
THE MICROWAVE SYSTEM
ISSUERESOLUTION
F3 Fuse Blown, cont.c. Monitor circuit fault: Verify operation of all interlock switches.
In addition, check the Fault Log. If the monitor switch opened prior to
the primary and secondary, the control would
have recorded the
occurrence. See page 25 as well as Chapter 6 (Oven Door) for
troubleshooting
(see F4 MONITOR).
Mag 1 or Mag 2 Not
Working or Food Not
Cooking Evenly
Magnetron Circuit
is Drawing Excessive
Current.
Determine which magnetron is not oscillating by placing a clamp-on
amp meter on the primary winding of each high-voltage transformer
and energizing the Microwave System.
1. Amp = 0. High-voltage transformer not energizing.
Check K2 relay and wiring going to suspect high-voltage transformer.
K2 relay OK: Check high-voltage transformer. See the table on page
33 for resistance values. Unplug the oven and replace high-voltage
transformer if defective.
2. Amps = 3 amps on high-voltage transformer. Magnetron is not
oscillating, but high-voltage transformer is energizing.
o
Diodes failed: Unplug the oven and replace the diodes.
o
Diodes OK: Unplug the oven and replace the defective magnetron.
Measure resistance of high-voltage capacitor(s).
Resistance should start out in the megohm range and continue to rise as
the probes are held on the capacitor. If the resistance is low (less
than the
megohm range), unplug the oven and replace the capacitor. Visually check
the associated high-voltage transformer primary winding for signs of overheating (winding is very dark and discolored). If transformer primary
winding
looks bad, replace it.
High Voltage and/or
Filament Transformer(s)
Faulty
Wave Guide
Covers Broken
Determine if the high-voltage or filament transformer(s) is defective.
Use an ohm meter to measure the primary and secondary winding
resistances. Refer to the high-voltage and filament transformer table
on
page 33 to determine if the transformer is OK. If the resistance is
different then the table indicates, ensure the oven is unplugged and
replace the transformer.
Replace the wave guide covers.
Follow the instructions on pages 29-30 and
Figure 22 on page 29. Inspect the wave guides for debris. If debris is present, replace the wave guide and the magnetron.
Page 47
The Oven Door
Page 48
The proper fit and adjustment of the oven door
FIGURE
26:
Oven Door Removal & Parts
38
39
40
41
2
42
43
44
45
46
THE OVEN DOOR
37
is
essential for safe and reliable operation of the NGC
(Tornado) oven.
The oven door provides three primary functions:
1. To protect the operator from the hot
convection airflow.
2. To protect the operator from exposure to
microwave energy.
3. To actuate the interlock switches.
Locate and remove the #38 screws (3 each side).
3.
Remove the plastic caps.
4.
The 10x32 screws do not need to be
:
NOTE
removed, as they are used for adjusting the door.
5. Remove the oven door by pulling the door away
from the oven. It will slide off the hinges.
OVEN DOOR PARTS
REMOVING/REINSTALLING THE OVEN DOOR
To remove or reinstall the oven door, follow the
steps below. Refer to Figure 26.
Ensure the oven has cooled.
1.
Open the oven door to its full open position.
2.
Locate the two (2) thru holes in the bottom of
the left and right hinge assemblies. Insert a screw
or nail into the holes to keep the hinges open
while removing the oven door.
Figure 26
38. 102809#8-32 x 3/8” PFH CSK
NGC-3067
39.
Assy, Oven Door (Traditional)
NGC-3067-2 Assy, Oven Door (SBK)
NGC-1061
40.
102804Right Hinge
41.
102805
42.
101381#10-32 x 1/2” Hex SS
43.
102140#10 Flat
44.
102350#10 Split Lock
45.
101191Cap, Hole
46.
Hinge Block
Left Hinge
Page 49
THE OVEN DOOR
38
ADJUSTING THE OVEN DOOR
WARNING: Procedure should be done while
oven is hot. As a result, exercise extreme
caution when adjusting the door.
Open the oven door and remove the plastic caps.
1.
2. Ensure that the 3 screws on each side of the door
are tight.
3. Remove the control panel, two 11/32” nuts and
wiring from I/O board.
Loosen the hex screws and close the door.
4.
5. Tap the center of the door to allow door and
frame to align properly.
Tighten screws and reinstall the control panel.
6.
7. Plug in the oven and perform a MW leak test (see
page 31 for instructions).
WARNING
: Check for excessive Microwave
Leakage after adjusting the Cook Door. See
page 31 for proper procedure.
PREPARING THE OVEN FOR SWITCH ADJUSTMENT
Disconnect the power to the oven and remove
1.
left and right side covers.
2. Ensure oven door assembly is properly adjusted
and all mounting screws are secured (see previous
section on adjusting the oven door).
Ensure the left and right hinge assemblies are
3.
properly mounted to the oven flange.
Oven Burn-In Procedure
If the oven is already at its set temperature at the
time of service, skip this procedure.
1. Apply power to oven.
Simultaneously press the BACK and ENTER keys.
2.
Critical Adjustment Notes
The doors in Figures 27 and 28 are adjusted
1.
incorrectly. Note how the bottom (Figure 27)
and top (Figure 28) of the door can be
rotated
away from the Flange.
CORRECTIVE ACTION: Loosen the hex screws
and push the door towards the flange and retighten. The hinge springs will naturally pull the
door to the flange. Tapping the center ensures a
level surface and a proper seal, as opposed to
pushing one end (which could cause the opposite
end to lift away from the flange).
Pull the door open only
of the handle.
on its own.
The door must completely snap shut
If the door sticks and force is needed
0.25” (6 mm) and let go
to finish closing it, it is out of adjustment.
NOTE: See Figure 26, page 37, Items 43-46 for illus-
tration of hardware.
Enter 8-6-4-8 (
3.
Press BURN-IN. The oven will warm up and
4.
U-N-I-T), then press ENTER.
idle for 25 minutes.
ADJUSTING THE PRIMARY AND SECONDARY
INTERLOCK SWITCHES - OLD SWITCH SETUP
The old switch assembly is identifiable by the pri
mary and secondary interlock switches being
located on the left side of the oven. Also, the serial
number of the oven will follow the formatting
below (X = variable digit/letter):
NGC-XXXXX (North America)
NGCXX-XXXXX (International)
To properly adjust the switches, follow the procedure below:
1. Ensure the oven door is adjusted properly. Refer
to the previous section on adjusting the oven
door.
-
2. Unplug the oven.
Page 50
FIGURE
27: Mis-adjusted Oven Door
FIGURE
28:
Mis-adjusted Oven Door
3. Open and close the door several times to ensure it
closes smoothly and the door
actuator (Item 47)
clears the slot in the flange. Reference Figure 29.
The actuator must not hang or rub the opening
or flange. Carefully bend to clear opening.
4. While the oven door is closed, verify that the
bottom of the toggle is 85ºto the bottom of the
frame (Figure 29). If not, use items 75 and 76
(page 42) to achieve proper angle.
5. Temporarily adjust the primary and secondary
interlock switches by
loosening the #8-32 screw
(Item 49) and the two (2)
#4-40 screws (Item
50). Figure 29.
6.
Rotate the interlock switches (Item 51) until the
gap between the switch paddles and the switch
body is 0.02” (0.5mm). Figure 29.
7.
Restore power to the oven. Allow the oven to
warm to its set temperature.
8. Allow the oven to remain at the set temperature
for ten (10) minutes after warm up before making
any final adjustments, which may be needed
because the door can move as a result of temperature change.
9. Securely tighten Items 49 and 50 after any final
adjustments have been made.
10.
Complete the steps for measuring RF leakage
found on page 31. Make further adjustments if
necessary.
NOTE
: High-temperature grease (Item 62) must be
present between the torsion spring and the switch
bracket
assembly to ensure smooth action.
PRIMARY AND SECONDARY INTERLOCK SWITCH
ADJUSTMENTS AND PARTS
Figure 29
47. NGC-1076-2 Actuator, Door
48.
102809
Screw, #8-32 x 3/8” 100Þ CSK
49.
102921
Screw, #8-32 x 3/8”
50. 101557Screw, #4-40 x 1 1/4”
51. 102012Interlock Switches
52.
NGC-3033Assy, Door Switch*
*See Figure 30 for assembly detail.
THE OVEN DOOR
39
Page 51
DOOR SWITCH ASSEMBLY AND PARTS
Figure 30, next page
53. NGC-1072Bracket Latch
54. 102012Switch, Micro, 0.1A/125VAC
55. NGC-1087Spring Door Latch
56.
NGC-1073
Toggle, Latch
57. 101119Pin, Clevis, ø3/16 x 1” Lg
58.
100059
Bearings, Bronze,
3/16ID x 5/16OD x 1/4” Lg
59.
101557Screw, #4-40 x 1.25” Lg,
PPHD, CRES
60.
102921Screw, #8-32 x 3/8”, Internal
Tooth Sems, PPHD, SS
61. NGC-1126Plate, Door Switch
62. NGC-3006Grease, USDA H-1, Food Grade
63. 101296Ring, E-clip
Assembly Notes
1.
Ring, e-clip (Item 63) is supplied with Item 56.
2.
Spring and bracket must be lubricated with hightemperature pure FM grease (Item 62).
3. Assembly must be hand-tightened prior to any
final adjustment.
ADJUSTING THE MONITOR SWITCH - OLD SETUP
The old switch assembly is identifiable by the
moni
-
tor switch being located on the right
hinge assembly.
Also, the serial number of the oven will follow this
formatting (X = variable digit/letter):
NGC-XXXXX (North America)
NGCXX-XXXXX (International)
To adjust the switch, follow the steps below.
1. Ensure the oven door is adjusted. Refer to ADJUST-
ING THE COOK DOOR on page 38.
2. Turn on oven and bring it to the set temperature.
WARNING
: Oven surfaces are HOT! Use
extreme caution when making adjustments.
3.
Open and close the oven door several times to
ensure the door closes smoothly and the door
actuator (Item 47) clears the slot in the flange.
Reference Figure 29.
4. Disconnect oven from power source.
5.
To adjust the monitor safety switch (Figure 31)
,
loosen the #8-32 screw and the two (2) #4-40
screws
(Items 68 and 69) securing the switch.
6.
Rotate the monitor safety switch (Item 65) until
the gap between the switch paddle and the switch
body is 0.02” (0.5 mm).
7.
Open and close the oven door several times to
make certain the adjustment is correct.
8.
Tighten all screws.
9. Reconnect oven to power source.
10.
Allow oven to sit at the set temperature for 10
minutes and confirm all adjustments.
MONITOR SAFETY SWITCH PARTS
Figure 31, next page
64.
102804Hinge, Right
65.
102012
Switch, Limit, Micro
66. NGC-1126Plate, Door Switch
67. 101912Standoff, #8-32F/Fx1 in S
68. 102921Screw, #8-32 x 3/8”
69.
102902 Screw, 4-40 x 5/8”
SWITCH GAP = 0.020”
4950
51
52
TOGGLE SHOULD BE LESS THAN
OR EQUAL TO 85ºDOWN
APPLY
HI-TEMP
GREASE
TO AREA
48
47
THE OVEN DOOR
40
FIGURE
29: Correct Primary and Secondary Interlock
Adjustment and Parts - Old Switch Setup
Page 52
FIGURE 31: Monitor Switch Adjustment and Assembly -
Old Switch Setup
FIGURE 30: Door Switch Assembly and Parts - Old Switch Setup
58
61
57
1
53
63
59
54
60
55
62
2
56
x2
68
67
68
64
66
68
67
69
65
REF
x2
THE OVEN DOOR
41
Page 53
ADJUSTING THE PRIMARY INTERLOCK SWITCH NEW SWITCH SETUP
The new switch assembly is identifiable by the pri
-
mary switch
being located on the left side of the
oven. Also, the serial number of the oven will fol
-
low the formatting below (X = variable digit/letter):
NGC
D(5 thru 9)XXXX (North America)
NGCXXD(5 thru 9)XXXX (International)
1. When the oven completes BURN IN (if
required, see page 38), closely examine the latch
toggle position using the door switch gauge
(Item 75).
2. If the toggle is past the top of the window, you
must correct the toggle's position by installing
an 0.030” Shim (Item 76). See Figure 32.
3.
Verify position of toggle by opening and closing
the oven door.
4. With the toggle correctly adjusted and the door
closed, adjust the primary switch by loosening
the two #4-40 screws and #8-32 screw.
5.
Using a 0.030” (0.762 mm) spacer as a template
(included with Item 74), adjust switch lever
position to a maximum allowable distance of
0.030” (0.762 mm).
6.
Open and close the door several times to verify
the switch gap.
PRIMARY SWITCH ADJUSTMENT AND PARTS
Figure 32
70.
102809
Screw, #8-32 x 3/8” 100Þ CSK
71.
102921Screw, #8-32 x 3/8”
72.
101555
Screw, #4-40 x 3/4”
73.
102012Interlock Switch
74.
NGC-3033Assy, Door Switch*
75. Adjustment Tools (included with Item 74)
NGC-1215
Door Switch Gauge
NGC-1340Shim Tool, 0.060”
NGC-1344Shim Tool, 0.030”
76. NGC-1169-1 Shim, 0.030”
NGC-1169-2
Shim, 0.045”
*Refer to FSB-10057 (included with Item 74) for
instructions on converting NGC-3033 kit into the
new switch assembly.
Assembly Notes
1. Tip of toggle must be within window notch.
Optimal is centered or below centered when the
oven is hot.
2. Tip of toggle adjustment notch. Toggle must be
within notch when oven is hot.
3.
If toggle “hangs” in position as shown, decrease
number of shims.
75
2
1
71
72
73
74
APPLY
HI-TEMP
GREASE
TO AREA
70
FIGURE
32:
Primary Switch Adjustment and Parts New Switch Setup
76
3
THE OVEN DOOR
42
Page 54
ADJUSTING THE SECONDARY AND MONITOR
INTERLOCK SWITCHES - NEW SWITCH SETUP
1.
Disconnect power to the unit.
2.
Disconnect the 40-pin connector from the I/O
board to allow maximum clearance.
3. Using the 0.060” (1.524 mm) spacer as a
template (included with item 74), adjust the
secondary switch.
NOTE: This will also adjust the monitor switch.
4. Open and close the door several times to verify
the switch gap.
NOTE
: The absolute maximum gap should not
exceed 0.060” (1.524 mm).
5. Re-connect the 40-Pin connector to the I/O
board and apply power to the unit.
6.
Simultaneously press BACK and ENTER keys.
7.
Enter 9-4-2-8, then press
ENTER.
8.
Open the oven door and verify P, S, and M
disengage in sequence.
9.
Close the oven door and verify the M, S, and P
engage in sequence.
10.Energize the Microwave System and open the
door.
11.Verify the W indicator is backlit, meaning the
oven microwave system turns OFF when the
door is open.
SECONDARY AND MONITOR SAFETY SWITCH PARTS
Figure 33 and 34
77.
102804Hinge, Right
78.
102012
Switch, Limit, Micro (x2)
79. NGC-1126Plate, Door Switch
80. 101914Standoff, #8-32 F/F x 1”, 5/16”
DIA
81.
101915Standoff, #8-32 M/F x 5/16”,
1/4” DIA (attached to outside
of Item 80.)
82. 102921Screw, #8-32 x 3/8”
83. 101558Screw, 4-40 x 1.125”
FIGURE 33: Secondary/Monitor Adjustment and Parts -
New Switch Setup
79
80
82
x2
83
x2
78
81
82
77
80
82
81
FIGURE 34: Secondary/Monitor Switch Assembly -
New Switch Setup
THE OVEN DOOR
43
Page 55
PRECAUTIONS FOR SAFE USE TO AVOID POSS
IBLE
PRECAUTIONS A AFIN D'EVITER UNE EXPOSITION
EXPOSURE TO
EXCESSIVE MICROWAVE ENERGY
1. S'il y a
un objet qui obstru
e la porte.
2. Door that does not close
properly.
d'etancheite sont brises.
DANGEREUSE AUX MICRO-ONDES.
Ne tentez pas de f
air fonctionner ce
t four:
2. Si la porte ne se ferme pas correctement.
3. Damaged Door, Hinge, Latch, or Sea
ling Surface.
3. Si la porte, le go
nd, la clenche ou la surface
'
1. Object caught in D
oor.
DO NOT attempt to operate this oven with:DO NOT attempt to operate this oven with:
3. Si la porte,
le gond, la clen
che ou la surface
3. Damaged Door, Hinge, Latch, or Sealing Surface.
2. Si la porte ne se ferme pa
s correctement.
Ne tentez pas de fair fonctionne
r cet four:
DANGEREUSE AUX MICRO-ONDES.
2. Door that does not close properly.
1. S'il y a un
objet qui obstrue la porte.
EXPOSURE TO EXCES
SIVE MICROWAV
E ENERGY
PRECAUTIONS A A
FIN D'EVITER
UNE EXPOSITION
PRECAUTIONS FO
R SAFE USE TO AVOID POSSIBLE
1. Object caught in Door.
d'etancheite sont
brises.
800-908-8726
CUSTOMER SERVICE TOLL FR
EE NUMBER
OVEN DOOR ASSEMBLY
See Figure 35 above. For mis-adjustments, see
Figures 27 and 28 on page 39.
OVEN DOOR PARTS
Figure 35
84. NGC-3067*Door, NGC, Generic*
NGC-3067-2*
Door, NGC, SBK*
85.
NGC-3021
Kit, Shunt Plate
86. NGC-1061Hinge Block
87. 102750Handle, Door, Generic
NGC-1216
Handle, Door, SBK
88.
NGC-1076-2Actuator, Door
89. NGC-1132Shim, Door Latch
90. 102945Bolt, 1/4”-20 x 1.00
91. NGC-1138Label, Precaution
92. 102809#8-32 x 3/8” CSK 100°
93.
NGC-1165Label, Caution Empty
94.
NGC-1125-1
Door Insulation 1
NGC-1125-2
Door Insulation 2
95. NGC-1127Channel, Door Handle
96. 102748Screw, #8-32 x 3/8”,
Torx Security
97.
101688
Screw, #8 x 1/2” PTH
98. 102698Tape, Aluminum
99. NGC-1155Name Plate, TurboChef
100.
101293Nut, Push, 1/8”
101.
NGC-1170Label, Service
*Includes items 85 - 101.
FIGURE
35:
Oven Door Assembly
85
84
86
x2
88
89 96
x2
87
95
x2
5
93
91
x6
94
98
90
92
AR
2
97
x17
5
99
101
x2
100
1
6
THE OVEN DOOR
44
Page 56
SHUNT CAVITY/PLATE
Tightening Sequence
SHUNT ASS Y/DOOR COVER
Tightening Sequence
5
84159
11
106237
12
14
15
13
16
14
8
1
15
9
10
16623717
11
12
13
4
FIGURE 36: Oven Door Assembly: Tightening Specs
Critical Adjustment Notes (Figure 35)
1.
Orient with the gasket seam at the bottom of
the door assembly. Gasket
should be straight
with no twists or pinching.
2.
Attach insulation (Item 94) to the inside of the
door cover using aluminum tape (Item 98).
o
x
DO
NOT
block openings at bottom.
3. Item 94 (insulation) not shown for clarity.
4.
Door should be flat without twisting or
warpage after tightening all hardware.
5. Refer to the chart to the right for torque specs.
Refer to Figure 36, above, for tightening
sequences.
6.
Attach Item 99 with adhesive backing using
the two locating holes on the front cover.
PARTTORQUE
VALUE
90. Bolt, 1/4”-20 x 1.0080 In-Lbs
(9.04 Nm)
85. Nut, Keps #8-32
(Assembled by factory)
21 In-Lbs
(2.37 Nm)
96.
Screw, 8-32 x 3/8”
Torx Security
21 In-Lbs
(2.37 Nm)
97. Screw, 8 x 1/2” PTH
21 In-Lbs
(2.37 Nm)
SCREW TORQUE CHART
Refer to Figures 35, 36.
THE OVEN DOOR
45
Page 57
46
THE OVEN DOOR
INTERLOCK SWITCH TROUBLESHOOTING
ISSUERESOLUTION
“Cook Door Open”
Message
Determine which interlock switch is open. Access TEST MODE to view
interlock switch status.
1. P S M - Primary and/or secondary interlock is open (old switch setup).
SM - Primary interlock is open (new switch setup).
P
Verify action of the latch assembly and oven door. When the door
closes, the actuator should freely clear the slot on the flange. When
it
strikes the toggle latch, it should rotate smoothly to its closed position.
o
Actuator doesn’t clear slot: Bend or adjust actuator. If the actuator
is worn or has yielded, replace the actuator.
o
Toggle doesn’t rotate freely or smoothly: Replace any worn parts.
Clean assembly and re-lubricate all rotating parts. Be sure to grease
the torsion spring (See Figure 30).
o
Actuator and toggle OK: Check adjustment and wiring on the
interlocks. If adjustment is necessary, see page 38 (old setup) or page
42 (new setup) for the proper adjustment procedure.
2. PS M – Monitor switch is open (old switch setup).
S M – Secondary and/or monitor switch is open (new switch setup).
P
Verify that the door closes freely and completely.
o
Door does not close freely: Remove obstructions or readjust the
oven door per the instructions on page 38.
o
Door closes properly: Readjust the monitor safety switch (old switch
setup)/secondary and monitor (new switch setup) per the
instructions on
page 38 (old setup) and 42 (new setup).
Page 58
The Convection Circuit
Page 59
THE CONVECTION CIRCUIT
BMSC
BLWR
MTR
M4 GREEN
M3 WHITE
M2 RED
M1 BLACK
4
3
2
1
240 VAC
3 PHASE
OUT
200-240
VAC IN
3
2
1
SPD CMD
1
2
3
4
5
6
0-10V
I/O COM
ENABLE
I/O COM
STATUS OK
I/O COM
L2
L1
OR-9
BL530
BL500
OR540
BL510
K5K4
B1B2A1
A2
SSR
HT520
WH-28
WH-30
RD-19
BR600
1
2
HX ELEMENT
3300 WATTS
13.1 OHMS
BOTTOM IR
3000 WATTS
14.4 OHMS
BOTT OM IR CONTROL
MAIN HX CONTROL
+24
C
NC
32
31
C
NC
22
21
C
NC
12
11
OT1 - HI-LIMIT
MANUAL RESET
MOTOR SPINS
COUNTER-CLOCKWISE
FROM BACK
RD-24
BK-25
WH-31
BK-32
GROUND (GREEN)
L2
L1
FIGURE 37: Convection Circuit Block Diagram
47
The Convection Circuit provides the high-temperature
airflow required to brown and cook food items.
CONVECTION CIRCUIT COMPONENTS
The following is a description of each component
within the Convection Circuit and how each acts
within
the circuit. Figure 37 below shows a block dia
gram of the Convection Circuit.
Main Convection Heater
The main convection heater is an open-coil style
heater rated at 3300 watts at 208 VAC with a resistance of 13.11 Ohms. The convection heater
is controlled by the K4 solid state relay.
Convection Motor
The convection motor is a brushless AC switch reluctance type. Its top speed is 7100 RPM at 1 HP
. The
motor is controlled by a proprietary controller.
Motor Controller (BMSC)
The motor controller is proprietary and will only
operate the convection motor described above. The
motor controller is controlled on command from the
I/O control board and a 0-10VDC speed
from the I/O control board.
-
High Limit Thermostat
The high limit thermostat is a 250 VAC, 3-pole,
manual reset thermostat with a trip point of 572ºF
(300ºC). The thermostat, which interrupts power to
both the main convection heater and the IR element,
should never operate during normal oven operation.
command
Page 60
NOTICE:
This devic
e complies with P
art 18 of the FC
C Rules
.
Oper
ation is subject to the follo
wing conditions:
1. Thi
s devic
e may not cause harmful in
ter
fer
ence.
WARNING:
DHHS Feder
al Per
for
mance Standard 21 CFR 1030.
10.
To
provide continued protection against electrical
Pour assur
er pr
otec
tion con
tinue con
tre le cho
c
shock,
connect to properly gr
ounded outlets only.
AVE
RTI
SSEMENT:
correc
tem
ent mise a terre.
electr
ique branchez seulement a un
e prise
undesired opera
tion.
2.
This devic
e must acc
ept any in
ter
fer
ence
received
, i
ncluding in
terfer
ence tha
t may c
ause
Thi
s Ov
en complies with applic
able sections of
CONVECTION CIRCUIT/BLOWER MOTOR PARTS
Figure 38
102.
101688Screw, #8 x 1/2” PTH
103.
NGC-1081
Cover, Motor
104.
100906
Nut, 1/4”-20, Flange
105. NGC-1025 Assy, Blower Motor
106. NGC-3007 Kit, Fan Blade
107.
NGC-1024 Sealing Block, Blower
108.
NGC-1023
Clamp, Blower Seal
109. 101688Screw, #8 x 1/2” PTH
110. NGC-3011 Heater, Convection
111. 100443Controller, Motor
112. NGC-3005 Relay, K4/K5 SSR
113.
100592Fuses, F1 and F2 (12 Amp)
114.
102075
High-Limit Thermostat
115. NGC-1043 Gasket, Convection Heater
*If entire motor is needed, order NGC-1025.
If only hardware (e.g., screws, nuts) or seal is
needed, call 800.90
Blower motor is not moving air: Check blower motor assembly
and verify motor is stalled. Unplug oven and correct obstruction or
replace motor. (For access to motor shaft, remove top panel.)
o
Blower motor is moving air: Verify high-limit thermostat is
not tripped. See the high-limit thermostat information below.
High-Limit Thermostat:
o
Thermostat tripped: Reset and determine why the thermostat
tripped (See Figure 38, Item 114). Look for excess build up of
grease inside the oven or any other source for a fire.
o
Thermostat is not tripped: Check main convection heater.
Convection heater is defective: Unplug oven and replace the
1.
convection heater and verify the K4 SSR (Figure 37) is not
shorted across output.
Convection heater OK: Check the K4 SSR.
2.
o
K4 defective: Unplug oven and replace.
o
K4 OK: Unplug oven and verify all wiring. Verify P1 voltage on
I/O board is 5.0VDC (+/- 0.02) - see Figure 40, page 54.
Verify Cook Door Operation.
1.
o
“Cook Door Open” Message: Verify which switch is not actuating
and readjust. See pages 38-43.
o
Cook Door OK: Verify high-limit thermostat is not tripped. See
the high-limit thermostat below.
High-Limit Thermostat:
o
Thermostat tripped: Reset and determine why the thermostat
tripped (See Figure 38, Item 114). Look for excess build up of
grease inside the oven or any other source for a fire.
o
Thermostat is not tripped: Check main convection heater.
1. Convection heater is defective: Unplug oven and replace the
convection heater and verify the K4 SSR (Figure 37) is not
shorted across output.
2. Convection heater OK: Check the K4 SSR.
o
K4 defective: Unplug oven and replace.
o
K4 OK: Unplug oven and verify all wiring. Verify P1 voltage on
I/O board is 5.0VDC (+/- 0.02) - see Figure 40, page 54.
Page 62
50
THE CONVECTION CIRCUIT
ISSUERESOLUTION
F1: Blower Running
Status Bad
1. Verify motor spins freely.
o
Motor seized:
o
Motor spins freely: Verify motor windings (see table below).
Unplug oven and correct obstruction or replace motor.
2. Verify motor windings are OK. Measure the resistance between
windings and chassis. Unplug oven and replace motor if resistances do
not agree with the values in the table below. If motor is OK, proceed to
step 3, below.
3. Determine if status indicator “A” is highlighted/backlit in TEST MODE.
o
“A” is highlighted/backlit.
a. Disconnect control wiring.
b. Ground OR-9 to chassis to remove backlight on “A”.
c. Keeping OR-9 grounded, check terminals on the control wiring
plug for 0-10 VDC control voltage (reference drawing of QC3
plug on schematics (pages 55-63) while incrementing blower
speed in TEST MODE (see BLOWER SPEED, page 15).
d. If DC voltage is present throughout all speed settings in TEST
MODE (see BLOWER SPEED, page 15), replace motor controller. If
not, check harness and/or replace I/O board.
MOTOR WINDING RESISTANCES TABLE
TOFROM
DESCRIPTIONEXPECTED RESISTANCE
BlackRedWinding (A-B)2.0 – 2.6 Ohms
BlackWhiteWinding (A-C)2.0 – 2.6 Ohms
RedWhiteWinding (B-C)2.0 – 2.6 Ohms
Black, White
GreenWindings to ChassisOpen
or Red
Page 63
IR Element and Catalytic
Converter
Page 64
IR ELEMENT AND CATALYTIC CONVERTER
51
The IR Element and Catalytic Converter provide
two
very different, but essential functions.
The IR element provides the bottom browning similar to a residual broiler or salamander type
cooking appliance - required for cooking most food
items. The IR element temperature is independently
controlled in each recipe.
The catalytic converter scrubs the air to eliminate
VOCs and grease particulates that are liberated during
the cooking process. It is important to properly care
for the catalyst using only TurboChef®Oven Cleaner
(P/N 103180 USA, 103380 Intl) and distilled
water. For more detailed information, see the
catalytic converter section below.
COMPONENTS
IR Element
The IR element - a dual coil type heater - is located
in the bottom of the oven cavity. The first coil is the
heating coil. The second is the IR thermocouple
wire. The heating coil outputs 3000 watts at 208
VAC. The heating coil’s resistance is 14.4 ohms at
room temperature.
The thermocouple coil is a Type K thermocouple
with a resistance of approximately 20 ohms at the
splices located approximately 6 inches from the
heater and 40 ohms measured at the extension wires
at the I/O control board.
The IR element is controlled via the K5 solid state
relay and the IR thermocouple via the I/O control
board.
of the airflow, thus the grease burns and breaks
into CO
down
and H2O as it passes through the
2
catalytic converter. The catalyst will operate most
efficiently at temperatures above 475ºF (246ºC).
The catalyst material is very sensitive to certain
chemical compounds. Irreversible damage can occur if
the catalyst is exposed to cleaning chemicals
containing phosphates, NaOH, silicates, Na and
Potassium Salts. These chemicals are found in most
commercial degreasers and cleaners; therefore, only
TurboChef®Oven Cleaner should be used.
CAUTION: Clean the catalytic converter
®
with TurboChe
f
Oven Cleaner and rinse
thoroughly with distilled water. Let the catalytic
converter air dry before reinstalling. If TurboChef
Oven Cleaner is not available, do not use a substi
®
-
tute. Use distilled water only.
IR ELEMENT AND CATALYST REMOVAL
Refer to Figure 39 and the instructions below for
removing the IR element and catalytic converter.
Removing the IR Element
Unplug the oven.
1.
Disconnect the heater wires going to the EMI
2.
filter and the high-limit thermostat.
Locate where the IR element protrudes through
3.
the cook cavity walls and remove the snap rings
(Item 116) using snap ring pliers. Retain snap
rings (Item 116) and washers (Item 117). Figure
41.
Catalytic Converter
The catalytic converter,
a VOC type
catalyst, is located behind the inside cook cavity wall and is responsible for cleaning the recirculating airflow. The
catalyst functions by substantially lowering
the
combustion temperature of grease entrained in
the air path to approximately the same temperature
4. Locate and remove the microwave shield
(Item 119) by removing the four (4) #8 x 1/2”
sheet metal screws (Item 120).
Some models do not contain item 119.
:
NOTE
Squeeze the IR element together inside the cook
5.
cavity and pull the IR element from the oven
.
Page 65
Removing and Installing the Catalytic Converter
1.
Unplug the oven.
2. Remove the IR element. (See above procedure.)
3.
Once the IR element has been removed,
remove
the catalytic converter clip (Item 121) to access
the catalytic converter. Figure 39.
NOTE
: It may be necessary to remove the
blower motor assembly (see page 48) to get
access to the top of the catalytic converter.
This will allow the catalytic converter to be
pushed down out of the housing. Figure 39.
4.
Remove the catalytic converter (Item 122).
5. Inspect the condition of the catalytic converter
and either clean it or install a new one.
CAUTION
: Clean catalytic converter using
only TurboChef cleaner (P/N 103180 USA,
103380 Intl). Use of other chemicals will
irreparably damage catalyst.
Installing a New IR Element
1. Unplug the oven.
2. Gently squeeze the new IR element together in
order to get the terminals and lead wires into the
cavity and through the mounting holes.
CAUTION: Do not allow the thermocouple
lead wires to kink. They are solid wire and
will break.
3.
Once the IR element is installed, expand the IR
element in order to reinstall the shim washers
(Item 117) and snap rings (Item 116). Figure 39.
NOTE
:
Be sure that the snap rings sit in the
grooves on IR element.
4. Reconnect the IR element lead wires to the EMI
filter and the high-limit thermostat.
5. Reconnect the IR thermocouple lead wires
to the thermocouple extension wires – Yellow to
Yellow and Red to Red.
IR ELEMENT AND CATALYTIC CONVERTER PARTS
Figure 39
116. 101312Snap Ring
117.
102449Washer, Shim
118. NGC-3003 IR Element
119.
NGC-1116 Shield, Microwave
120. 101688Screw, #8 x 1/2” Sht Metal PTH
121.
NGC-1030 Clip, Catalytic Converter
(Non-SBK)
NGC-1233
Clip, Catalytic Converter (SBK)
122.
NGC-1012
Catalytic Converter
FIGURE 39: IR Element and Catalytic Converter Assembly
116
x4
117
118
119
120
121
122
119
118
122
IR ELEMENT AND CATALYTIC CONVERTER
52
Page 66
Schematics and Schematic
Components
Page 67
FIGURES 40 THRU 45: NGC OVEN SCHEMATICS
Figure 40
I/O Board Schematic
Figure 41
NGC US Schematic
Figure 42NGC UK Schematic
Figure 43NGC EW Schematic
Figure 44
NGC ED Schematic
Figure 45
NGC Brazil Schematic
SCHEMATIC PARTS
Line Voltage Components
Capacitor, High Voltage (C1)
Capacitor, High Voltage (C2)
Controller, Motor
Diode, High Voltage (D1)
Diode, High Voltage (D2)
EMI Filter (P/N 100542 USA, UK, Ireland, Brazil,
Japan 1Ph)
EMI Filter (P/N 100545 Europe, Asia, Pacific,
Australia, Japan 3Ph)
Fan 1, Cooling
Fan, Magnetron (Fan 1)
Fuse Holders, F1, F2, and F3
Fuse, F1, 12 Amp
Fuse, F2, 12 Amp
Fuse, F3, 20 Amp
Heater, Convection
Heater, IR Element
Magnetron (M1)
Magnetron (M2)
Motor, Convection
Power Supply, +24VDC (PS)
Relay, K1, Filament
Relay, K2, Anode
Relay, K3, Monitor
Relay, K4/K5, Solid State, K4/K5, Heater/IR
Relay, K6, Voltage
Relay, K7, Magnetron Cooling Fan
Thermostat, OT2, Cooling Fan
Thermostat, OT1, Heater
Transformer, Filament (FT1)
Transformer, Filament (FT2)
Transformer, High Voltage (T1)
Transformer, High Voltage (T2)
Voltage Sensor Module (US ovens only)
Low Voltage Components
Display, VFD
I/O Control Board
Keypad, NGC Oven
Switch, Primary Interlock
Switch, Secondary Interlock
Switch, Monitor Safety
Thermocouple, CC
Thermocouple, EC
Thermostat, Magnetron
Wire Harness Replacement P/Ns
Low Voltage Harness
123. 100185Old Switch Setup
NGC-1418
New Switch Setup
Line Voltage Harness
124.
NGC-1150-1 North America
NGC-1150-2 UK, Ireland, Brazil
NGC-1150-3
Eu, Asia, Pacific, Au, Japan
Magnetron Wire
125.
100186All NGC Ovens
Power Cord
126.
100187USA
100194NGC ED - Europe, Asia, Pacific
100195