TurboChef i3 Service Manual

Download

Page 1

vic

e Manual

FOR

THE TURBOCHEF i3

RAP

ID COOK OVEN

urboChef Technologies, Inc.

Page 2

Page 3

or further information, call

1-800-90

+1 214-379-6000

TURBO

Page 4

The information contained in this manual is impor

epair of this o

and r

esults and y

Errors – descriptive, typographic, or pictorial – are subject to correction. Specifications are subject to change without notice.

Please carefully read this manual and retain it for future reference.

ven. Follow these procedures and instructions to help ensure satisfactory baking

ears of trouble-free service.

tant for the proper installation, use, maintenance,

Page 5

able of Contents

mportant Safety Instructions

eneral S

G Reducing Fire Risk i

ounding Instructions ii

G Power Cord Replacement ii

recautions to be Observed Before and During Servicing to Avoid

ossible Exposure to Excessive Microwave Energy ii

P RF Interference Considerations ii

afety Information i

Specifica

Theor

tifications 1

Cer

imensions 1

en Construction 1

Ov Electrical Specifications 2

npacking Instructions 3

U Lifting and Placing the Oven 3 Installation Near Open Heat Source 4 Optional Installation Items 4 Voltage Selection 4

entilation R

tions and I

y of Operation 1

equirements 4

nstallation

Daily Maintenance 7

Oven Controls and Cooking

Oven Controls 9 Cooking 10

Turn the Oven On 10

tep 1:

tep 2: S

S Step 3: Warming Up 10 Step 4: Soaking 11

tep 5: Ready to Cook or “Idle” 11

tep 6: Adjusting the Time 11

S Step 7: Cooking 11 Step 8: Remove Food from Oven 12 Step 9: Additional Cooking Options 12

tep 10: Cooling Down 12

elect Cook Temperature 10

Info Mode

erview of the Info Mode 13

iewing Cook Counter/Time Logs 13

wing the Fault Log 13

V Viewing the Service Numbers 14

Page 6

Options Screen 14 Network Setup 14 Setting the Date/Time 14 Adjusting the Volume 15

etting the F2 Alarm

S Making a Copy of the Oven Menu 15

pdating the Oven Menu 15

U Updating the Oven Firmware 16

esetting the Oven 16

R Test Mode - Testing Oven Parts 16

Top and Bottom Blower 16 Heaters 16 Magnetron Test 16

tirrer 16

Status Indicators 16

ault Log 17

urning Diagnostic Mode On/Off 17

anufacturing Mode 17

icrowave Leakage Test 17

M Microwave Power Test 17

urn-In 17

B Serial Number Edit 18 Volt On 18 Changing Temperature Measurement Setting 18 Self Test 18 Erase/Default Oven Settings 18

Edit Mode

Overview of the Edit Mode 19 Changing Set Temperatures 19

roup/Item Name 20

Changing F Changing Recipe Settings 20

en Systems

Convection System 21

ood G

Blower Motor (Bottom) 21

lower Motor (Top) 21

lower Motor Speed Controller (BMSC) 21

B Heater Elements 21 Jetplate (Bottom) 21 Jetplate (Top) 21 Top Jetplate Insert 21

tirrer Motor and Assembly 22

S Conv

ection S

ystem Troubleshooting 22

Page 7

Oven Door 22

Removing/Reinstalling the Oven Door 22 Adjusting the Oven Door 22 Interlock Switches 24

djusting the D

oor Switches 24

Hinges and Counter-Balance Assembly 24

djusting the Counter-Balance Assembly 24

A Measuring RF Leakage for Microwave Safety 25

en Door Troubleshooting 26

Microwave System 27

Capacitors 27 Testing a Capacitor 27 Filament Transformers 27

iring the Filament Transformers 27

W High-Voltage Transformers 28

iring the High-Voltage Transformers 28

esting a Filament or High-Voltage Transformer 28

igh-Voltage Diodes 28

esting a High-Voltage Diode 29

T Magnetrons 30

esting a Magnetron for an Open/Shorted Filament 30

T Stirrer Motor and Assembly 30 Wave Guides 30 Microwave System Troubleshooting 30

Control System 31

Control Board 31 Display 31 Electrical Compartment Cooling Fans 31

lectrical Compartment Cooling Fan Thermostat 31

E Electrical Compartment Thermocouple 31

ilter 31

EMI F

uses 32

F High-Limit Thermostat 32 Keypad 32 Magnetron Cooling Fan 32 Magnetron Thermostats 32

ower Supply 32

elay - K1 F

elay - K2 Anode

ilament 32

32 Relay - K3 Monitor 32 Relay - K6 Voltage 33

elay - K7 Magnetron Cooling Fan 33

elay - K8 S

tirrer Motor 33

RTD 33

Page 8

mart Card Reader 33

olid State Relay - K4/K5 Heater 33

S Speaker 33 USB Port 34 Wire Harness 34 Voltage Sensor 34

ystem Troubleshooting 34

ol S

Contr

Filtering System 34

ilter

Air F Catalytic Converter 34

an 34

rain P

ent Catalyst 34

V Filtering System Troubleshooting 34

Troubleshooting

Overview of Troubleshooting 35 Fault Code Descriptions 35 Fault Code Troubleshooting - F1 Blower Running Status Bad 37 Fault Code Troubleshooting - F2 Cook Temperature Low 38 Fault Code Troubleshooting - F3 Magnetron Current Low 39 Fault Code Troubleshooting - F4 Door Monitor Defective 40

ault Code Troubleshooting - F5 Magnetron Over Temperature 40

ault Code Troubleshooting - F6 Electrical Compartment Temperature High 41

ault Code Troubleshooting - F7 Open RTD 41

ault Code Troubleshooting - F8 Heat Low 42

F Fault Code Troubleshooting - F9 Cook Cavity Temperature High 42

on-Fault Code Troubleshooting - No Keypad Input 43

N Non-Fault Code Troubleshooting - “Cook Door Open” Message when Door is Closed 43 Non-Fault Code Troubleshooting - No Display (Screen is Blank) 44

on-Fault Code Troubleshooting - Food Not Cooking Properly 45

ault Code Troubleshooting - “Read Fail” Message when Loading a Menu 46

on-F

ault Code Troubleshooting - “Write Fail” Message when Loading a Menu 47

on-F

N Non-Fault Code Troubleshooting - “Defective Media” Message When Oven is

lugged in or R

estarted 48

ven Schematic

ppendix - Replacing Oven Components

eplacing Oven Components A-1

o Cover Removal Required A-2

N Opening Top Cover Required A-4 Removing Top Cover Required A-5 Removing Left Side Cover Required A-8

emoving Right Side Cover Required A-10

ving Right and Left Covers Required A-11

emo

Page 9

IMPORTANT SAFETY INSTRUCTIONS

ARNING: When operating this oven, strictly adhere to the following safety precautions to reduce the risk of burns, electric shock, fire, injury, damage to oven or property near oven, or possible exposure to excessive micr

owave energy.

General Safety Information

Read all instructions before using this appliance.

ead and follo

w the specific "Precautions to be Observed Before and During Servicing to Avoid Possible

Exposure to Excessive Microwave Energy" found on page ii.

This appliance must be gr

ounded. Connect only to pr

operly grounded outlet. See "Grounding

Instructions" found on page ii.

nstall or locate this appliance only in accor

dance with the provided installation instructions.

Some products such as whole eggs and sealed containers (e.g., closed glass jars) may explode and should not be heated in this o

en.

se this appliance only for its intended uses as described in this manual.

This appliance should be ser

viced only b

y qualified service personnel. Contact the nearest authorized

ser

vice facility for examination, repair, or adjustment.

eep cord away from heated surfaces.

Liquids, such as water

, coffee, or tea are able to be overheated beyond the boiling point without

appearing to be boiling.

Visible bubbling or boiling when the container is removed from the microwave oven is not always present. THIS COULD RESULT IN VERY HOT LIQUIDS SUDDENLY BOILING O

VER WHEN THE CONTAINER IS DISTURBED OR A UTENSIL IS INSERTED

INTO THE LIQUID.

DO NOT allow children to use this appliance.

DO NOT use corrosive chemicals or vapors in this appliance - it is not designed for industrial or

laboratory use.

T operate this appliance if it has a damaged cord or plug, is not working properly, or has been

damaged or dropped. See Power Cord Replacement found on page ii.

DO NOT cover or block any openings on this appliance.

DO NOT store this appliance outdoors.

NOT use this product near water (e.g., near a kitchen sink, in a wet basement, near a swimming pool).

NOT immerse cord or plug in water.

NOT let cord hang over the edge of table or counter.

NOT use a water jet for cleaning. See the Maintenance section (pages 7-8) for proper cleaning

procedures.

educing Fire Risk

emove wire twist-ties from paper or plastic bags used to facilitate cooking in the oven.

f materials inside the oven ignite, keep the oven door closed, turn the oven off, and disconnect the power

cord or shut off power at the fuse or circuit breaker panel.

If smoke is observed, switch off or unplug the oven. Keep the door closed to stifle any flames.

DO NOT use the cook cavity for storage purposes.

NOT overcook food. Carefully attend to the oven if paper, plastic, or other combustible materials are

placed inside the o

en to facilitate cooking.

T leave paper products, cooking utensils, or food in the cavity when not in use.

SAFETY INSTRUCTIONS

VE THESE INSTRUCTIONS

Page 10

ii SAFE

Y INSTRUC

TIONS

Grounding Instructions

This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock b grounding wire with a grounding plug, which must be plugged into an outlet that is properly installed and

ounded. Consult a qualified electrician or serviceman if uncertain about the ability to follow grounding

gr instructions or if doubt exists as to whether the appliance is properly grounded.

DO NOT use an extension cord. If the power cord is too short, have a qualified electrician or

ser

ower Cord Replacement

f the power cord is damaged, it must only be replaced by the manufacturer, its service agent, or a

I similarly-qualified person.

ecautions to be Observed Before and During Servicing to Avoid Possible

P Exposur

y providing an escape wire for the electric current. This oven is equipped with a cord that has a

viceman install an outlet near the appliance.

ARNING: Improper grounding can result in risk of electric shock.

e to Excessive Microwave Energy

DO NOT operate or allow the oven to be operated with the door open.

(a) (b) Make the following safety checks on all ovens to be serviced before activating the magnetron or other

microwave source, and make repairs as necessary: (1) interlock operation, (2) proper door closing, (3) seal and sealing sur and latches, (5) evidence of dropping or abuse.

Before turning on microwave power for any service test or inspection within the microwave

(c)

generating compar

oper alignment, integrity, and connections.

pr Any defective or misadjusted components in the interlock, monitor, door seal, and microwave

(d)

generation and transmission systems shall be r in this manual before the oven is released to the owner.

(e) A microwave leakage check to verify compliance with the Federal Performance Standard should be

performed on each oven prior to release to the owner.

Refer to pages 25-26 for leakage test procedures.

nterference Considerations

RF I

The i3 oven generates radio frequency signals. This device has been tested and was determined to be in compliance with applicable por Council D electr signals below these limits may experience interference.

irective 89/336/EEC on the approximation of the laws of the Member States relating to

omagnetic compatibility at the time of manufactur

faces (arcing, wear, and other damage), (4) damage to or loosening of hinges

tments, check the magnetron, wave guide or transmission line, and cavity for

epaired, replaced, or adjusted by procedures described

tions of FCC part 18 requirements and to the protection requirements of

e. However, some equipment with sensitivity to

f your equipment experiences interference:

ncrease the physical separation between this oven and the sensitive equipment.

If the sensitive device can be grounded, do so following accepted grounding practices.

If battery-powered microphones are being affected, ensure that the batteries are fully charged.

Keep sensitive equipment on separate electrical circuits if possible.

Route intercom wires, microphone wires, speaker cables, etc. away from the oven.

Page 11

Specifications and Installation

Page 12

Page 13

SPECIFICATIONS AND INSTALLATION

heory of Operation

tilizing TurboChef’s patented technology to rapidly

cook food without compr

omising quality, the i3 oven provides superior cooking performance while r

equiring minimal space and energy consumption. The control system precisely coordinates independent top and bottom impinged airflow with microwave to deliver superior quality and throughput. The toplaunched microwave system allows for use of most standard metal pans, and integral catalytic converters allo

w for UL®-cer

tified ventless operation (see page 4

for details and limitations).

This manual includes instr

uctions for servicing,

oubleshooting, installing, cleaning, and operating

the i3 o

ven. If you have questions that are not addressed in this manual, contact Technical Service (800.90TURBO, +1 214-379-6000) or y

our

uthorized Distributor.

Certifications

cUL

us, UL EP

H, TÜV, CE, FDA

UL 710B (KNLZ) listed for v

entless operation.

Dimensions

en Dimensions

eight: 21.25” (540 mm) Width: 24.5” (622 mm) D

epth (footprint): 25.75” (654 mm) Depth (door closed): 31.25” (794 mm) Depth (door open): 39.65” (1007 mm) Weight: 245 lb. (111 kg)

Cook Cavity Dimensions

eight: 6.9” (175 mm) Width: 19.4” (493 mm) D

epth: 14.75” (375 mm) V

olume: 1.14 ft

(32.3 liters)

Clearances

op: 19” (483 mm)

ides: 2” (51 mm)

Oven Construction

Exterior

- Two-tone stainless steel front, top, and sides

304 stainless steel removable grease pan

rgonomic door handle

ubber seal for surface mounting

- Side hand grips for lifting

Interior

- 304 stainless steel interior

- Fully-insulated cook chamber

Oven rack removable for cleaning

op and bottom jetplates

21.25”

(540 mm)

24.5”

(622 mm)

31.25”

(794 mm)

28.25”

(718 mm)

39.65”

(1007 mm)

igur

e 1: i3 O

ven Dimensions

Page 14

2 SPECIFIC

TIONS AND INST

ALLA

TION

Multi Phase

i3 DL (USA) model (i3-9500-14-DL)*

208/240

AC, 60 Hz, 24 amps

ax Input: 8600/9900 watts

lug: NEMA 15-30P

i3 BD model (i3-9500-16-BD)

220 VAC, 60 Hz, 24 amps Max Input: 9100 watts P

lug: IEC 309, 4-pin

i3 LD model (i3-9500-15-LD)

220 VAC, 60 Hz, 24 amps Max Input: 9100 watts P

lug: NEMA 15-30P

i3 E

W model (i3-9500-4-EW)

400

AC, 50 Hz, 14 amps Max Input: 9500 watts Plug: IEC 309, 5-pin

i3 AU model (i3-9500-5-AU)

400

VAC, 50 Hz, 14 amps

ax I

nput: 9500 watts Plug: Clipsal 5-pin

i3 KW model (i3-9500-12-KW)

400

AC, 60 Hz, 14 amps

ax Input: 9500 watts

lug: IEC 309, 5-pin

i3 ED model (i3-9500-3-ED)

230 VAC, 50 Hz, 24 amps Max Input: 9500 watts P

lug: IEC 309, 4-pin

i3 SD model (i3-9500-13-SD)

230 VAC, 60 Hz, 24 amps Max Input: 9200 watts P

lug: IEC 309, 4-pin

i3 JD model (i3-9500-9-JD) - 50 Hz

(i3-9500-11-JD) - 60 Hz

200 VAC, 50 or 60 Hz, 23 amps Max Input: 8000 watts Plug: PSE-marked, 4-blade

Electrical Specifications

urboChef recommends a Type D circuit breaker for all installations outside the US.

North America models include a voltage sensor that detects 208 or 240 VAC. The voltage sensor does not compensate for lack-of or over-voltage installations.

Single Phase

i3 US model (i3-9500-1)*

208/240

AC, 60 Hz, 40 amps Max Input: 8300/9600 watts P

lug: NEMA 6-50P, 8/3

i3 BK model (i3-9500-6-BK)

220

VAC, 60 Hz, 40 amps

ax Input: 8800 watts

Plug: IEC 309, 3-pin

i3 LA model (i3-9500-7-LA)

220 VAC, 60 Hz, 40 amps Max Input: 8800 watts P

lug: NEMA 6-50P

i3 UK model (i3-9500-2-UK)

230

AC, 50 Hz, 40 amps Max Input: 9200 watts P

lug: IEC 309, 3-pin

i3 JK model (i3-9500-8-JK) - 50 Hz

(i3-9500-10-JK) - 60 Hz

200

VAC, 50 or 60 Hz, 40 amps Max Input: 8000 watts P

lug: PSE-marked, 3-blade

Page 15

SPECIFICATIONS AND INSTALLATION

Figure 2: Hand Grip Locations

Unpacking Instructions

Remove oven from packaging.

2. Before discarding packaging, check thoroughly for accessories, consumables, and literatur

Discard packaging.

4. Check cook cavity thoroughly for accessories, consumables, and literature.

iscard any packaging in cook cavity.

Lif

ting and Placing the Oven

ARNING: Oven weighs approximately

245 lb

. (111 kg). Never lift with fewer than

two people.

WARNING: Lift the oven only by using the pr

ovided hand grips. Never lift the oven by the

door handle.

WARNING: The oven must be properly placed on a table or countertop at all times. T

urboChef will not recognize a fallen oven as a warrantable claim and is not liable for any injuries that may result.

ARNING: This oven is not intended for

built-in installation (i.e., installing the o

ven in any structure that surrounds the oven by five or mor

e sides). Be sure to provide a minimum of 2” (51 mm) clearance for all sides and 19” (483 mm) clearance for the top.

1. Prepare a surface that is at least 30” (762 mm) deep and capable of suppor

ting 250 lb

. (113 kg).

f installing onto an oven cart, make sure the

wheels/casters ar

e locked.

2. Position one or more persons at the front and rear of the oven.

3. Place hands into grips (see Figure 2) and lift.

4. Place the oven on the prepared surface or cart, ensuring no edges are hanging off the sides.

5. Install the oven rack.

6. Plug in the oven.

TE: The oven is primarily serviced through its

top

. DO NOT install shelving directly over the unit. The operator will be responsible for service charges incurred as a result of added time required to access the top of the oven.

nstall or locate this appliance only in accordance with the instructions below.

Page 16

4 SPECIFIC

TIONS AND INST

ALLA

TION

Installation Near Open Heat Source

See Figure 4, page 5. When placing a TurboChef oven near an open heat sour

ce, strictly adhere to the following:

- If the oven is being placed near a grill or stove, a divider must exist betw

een the oven and the open heat source, with a minimum of 6” (152 mm) between the oven and the divider.

- If the oven is being placed near a fryer, a divider must exist between the oven and fryer, with a minimum of 12” (305 mm) betw

een

the oven and the divider.

- The height of the divider must be greater than or equal to the height of the oven (21.25” or 540 mm).

- Verify the oven location has a minimum 19” (483 mm) clearance on top and a minimum 2” (51 mm) of clearance on each side.

Optional Installation Items

ee Figure 5, page 5.

TurboChef Oven Cart

- Part Number: NGC-1217-2

- H x W x D: 17.3” (439 mm) x 7.8” (706 mm) x 26.625” (676 mm)

urboChef S

tacking Stand

Part Number: i5-9369

H x W x D: 44.6” (1133 mm) x 32.5” (826 mm) x 26.5” (673 mm)

Oven Restraint Kit

Part Number: TC3-0242

WARNING: The Oven Restraint Kit will not prevent the oven from falling off a countertop if pulled off or allo

wed to slide off the edge.

en Connect

Oven ConnectTMallows you to update menu settings for multiple o

vens at once, from one central location.

en Connect can also download oven diagnostics and

counters. F

or more information on how to network ovens, see page 14. For information on obtaining Oven Connect, contact TurboChef Customer Support at 800.90TURBO or +1 214.379.6000.

If servicing a control board, follow the instructions on page 31 to ensure proper connectivity.

ChefComm P

ro (CON-7006)

ChefComm Pro empowers any user of a TurboChef o

en to easily and efficiently create menu settings on a computer and transfer them to an oven via smart card or USB

device.

ChefComm Limited (CON-7016)

ChefComm Limited is a “read-and-transfer only” version of ChefComm P

o that helps ensure carefully-crafted settings are easy to distribute globally, while providing the peace of mind that they will not be alter

ed.

oltage Selection

or N

orth America oven models, the oven will detect

208 or 240 incoming v

oltage.

The initial v

oltage selection is typically completed

befor

e the oven is used by the customer. However, if

incoming v

oltage for the store is different than the pre-

set v

oltage, the operator will be required to select either 208 or 240 after pressing the On/Off key to turn on the o

ven. The correct voltage will be enlarged on the screen, identifying which option to select (see Figure 3 below).

Ventilation Requirements

The

TurboChef model i3 oven has been approved by

nderwriter’s Laboratory for ventless operation (UL

710B, KNLZ listing) for all food items ex

cept for foods classified as “fatty raw proteins.” Such foods include bone-in, skin-on chicken, raw hamburger meat, raw bacon, raw sausage, steaks, etc. If cooking these types of foods, consult local HV

C codes and

authorities to ensur

e compliance with v

entilation requirements.NOTE: In no event shall the manufacturer assume any liability for damages or injuries r

esulting from installations which are not in compli-

ance with the instr

uctions and codes previously listed.

Figure 3: Selecting Voltage

208 VAC

SELECT VOLTAGE:

240 VAC

Page 17

SPECIFICATIONS AND INSTALLATION

59.7” (1516 mm) (handle)

32.5” (826 mm) (handle)

35.5” (706 mm)

28.6” (726 mm)

4.5”

(114 mm)

30.0” (762 mm)

31.5” (800 mm)

32.5” (826 mm)

44.6” (1133 mm)

17.3”

(439 mm)

15.8”

(401 mm)

20.5” (521 mm)

26.5” (673 mm)

21.25” (540 mm)

Figure 5: Oven Cart and Stacking Stand Dimensions

Grill

Partition

21.25” (540 mm) Above Counter Top

TurboChef

i3 Oven

6”

(152 mm)

Minimum

12” (305 mm) Minimum

Deep Fryer

Counter Top / Table

Partition

21.25” (540 mm) Above Counter Top

igur

e 4: Installation Near Open Heat Source

Page 18

6 SPECIFIC

TIONS AND INST

ALLA

TION

his page int

t blank.

lef

entionally

Page 19

Daily Maintenance

Page 20

Page 21

DAILY MAINTENANCE

tep 1: Prepare the Oven

ARNING

The oven operates at approximately 500°F (260°C) and may

cause injur

y if not allowed to cool properly.

- Turn off the oven by pressing the On/Off key.

- Slightly open the oven door. Cooling takes approximately 40 minutes.

NOT attempt to clean the oven until the oven displays “Oven Off.”

Step 2: Remove and Clean the Wire Rack

ARNING

: Be sure the oven interior is cool before you remove the wire rack.

- Wash, rinse, sanitize, and dry the wire rack.

Step 3: Remove and Clean the Lower Jetplate

- Unscrew the two thumb screws on the lower jetplate.

- Lift the lower jetplate by gripping the thumb screws.

Remove the lower jetplate.

Wash, rinse, sanitize, and dry the lower jetplate.

tep 4: Remove and Clean the Lower Air Diverter

Remove the lower air diverter.

Wash, rinse, sanitize, and dry the lower air diverter.

ARNING: DO NOT discard the lower air diverter. The oven will not work

without the lower air diverter installed.

ep 5: Wipe the Oven Interior

Wipe any large particles from the oven interior with a damp towel.

ep 6: Clean the Oven Interior

Spray oven cleaner onto the top, bottom, and sides of the oven interior.

UTION: DO NOT spray oven cleaner into the holes on the back oven

wall. D

oing so can damage critical o

ven components, resulting in a

non-warranty service call.

- Allow Oven Cleaner to penetrate stains for five minutes.

- Clean the oven interior with a nylon scrub pad.

TE: Depending on the model, the oven will utilize either a ceramic top jetplate

or a metal top jetplate that incorporates a glass inser

CAUTION: DO NOT apply excessive pressure when wiping the top ceramic jetplate or glass insert; breakage will result in a non-warranty service call.

CAUTION: DO NOT remove the top ceramic jetplate or glass insert; breakage will r

esult in a non-warranty service call.

Daily Maintenance

The follo

wing steps will help maintain your i3 oven. Use only TurboChef Oven Cleaner and Oven Guard. The use of any other cleaning products can damage critical o

en components, which will result in a

non-warranty service call.

Supplies and Equipment

- Oven Cleaner (Part Number: 103180)

Oven Guard (Part Number: 103181)

- Nylon scrub pad, cleaning towel, disposable gloves, pr

otective eyewear, dust mask (optional), *pair of

tongs wrapped with towel (optional - see step 11)

Step 1

ep 2

Step 3

Step 4

ep 5

tep 6

Page 22

Step 7: Clean and Dry the Oven Door

UTION: DO NOT spray cleaner directly onto the oven door gasket (A) or

saturate it with water.

CAUTION: DO NOT scrub, scrape, or attempt to clean the oven door gasket (A). D

oing so may cause the door to not close properly, resulting in a non-warranty

service call.

- Clean the oven door with oven cleaner and a nylon scrub pad.

Wipe the oven door with a damp towel.

Step 8: Rinse the Oven Interior

UTION: DO NOT use a hose or water jet for cleaning. Doing so can

damage critical o

ven components, resulting in a non-warranty service call.

Rinse the oven interior with clean water.

Thor

oughly dry the oven interior with a clean towel.

tep 9: Apply TurboChef Oven Guard

Spray Oven Guard onto a clean towel.

- Wipe the oven’s interior walls and the inside of the oven door.

UTION: DO NOT apply Oven Guard to the oven door gasket. Doing so

may damage the gasket, r

esulting in a non-warranty service call.

Step 10: Reinstall Components

- Reinstall the lower air diverter.

einstall the lower jetplate. Screw in the two thumb screws to lock the lower

jetplate in place.

einstall the wire rack and close the oven door.

tep 11: Clean the Drain Pan

Remove the lower front panel.

emove the drain pan entirely from the bottom of the oven.

- Wipe down* the inside of the area the drain pan fits within.

- Empty, clean, and reinstall the drain pan.

- Reinstall the lower front panel.

Step 12: Clean the Oven Exterior

Wipe the oven exterior with a clean, damp towel.

UTION:

DO NOT spray chemicals into any openings, such as the louvers on the side panels or the rear vent catalyst housing. Doing so can damage critical oven components, resulting in a non-warranty service call.

Step 13: Clean the Air Filter (once per week)

Remove the air filter from the back panel.

Gently wash by hand in the sink or rinse with hot water.

CAUTION: DO NOT use a water jet. Doing so will shorten the life of the filter.

- Reinstall the air filter, or replace it if large holes are present or if the mesh is becoming detached from the frame.

UTION: DO NOT operate the oven without the air filter in place.

tep 7

Step 8

Step 9

tep 10

Step 11

tep 12

Step 13

8 D

AIL

Y M

AINTENANCE

Page 23

Oven Controls and Cooking

Page 24

Page 25

OVEN CONTROLS AND COOKING

Oven Controls

1. On/Off Key

Press to turn the oven on (begin warmup) or off (cool down), or to exit Info Mode (page 13).

2. Info Key

When the o

ven is off or cooling down, press to access

the I

nfo Mode (see page 13).

3. Up and Down Keys

When the o

en is ready to cook (i.e., warmed up and waiting for a cook command), press the Up or Down key to vie

w additional food gr

oups or items.

When the o

en is in the Info Mode (see page 13), pr

ess to navigate between screens 1 and 2.

When editing a food item, press to navigate between editable fields (Figure 30, page 20).

4. Display

The display sho

ws information relevant to the

curr

ent o

ven operation and/or user options.

5. Back/Stop Key

When the oven is cooking, press the Back/Stop key to immediately terminate a cook cycle. When the oven is ready to cook (i.e., warmed up and waiting for a cook command), or in the I

nfo M

ode (see page 11), press

the B

ack/S

top key to return to the previous screen.

6. En

ter Key

Press the Enter key when saving changes to food item settings (Figure 30, page 20), or whenever instructed by the oven screen.

7. S

oft Keys

Ther

e are ten soft keys - five to the left and right

of the display

. Press a soft key to select an option

adjacent to that key on the display.

NOTE: Soft keys are labeled L1-L5 and R1-R5 in this manual (where applicable) for identification purposes.

8. Numer

ic Keypad

se the numeric keypad to enter access passwor

or modify cook settings (F

igure 30, page 20). The

numeric keypad also contains a B

ack/Stop key and

an E

nter key, which are functionally identical to

tems 5 and 6.

BACK

STOP

ENT ER

1 2

AB C3DE F

GH I5JK L6MN O

BACK

STOP

ENT ER

PQ RS8TU V9WX YZ

Figure 6: Oven Controls

2 1

5 3 6 8

Page 26

10 OVEN C

OVEN OFF

READY TO CLEAN

TURBOCHEF i3

TEMP 1: 500F

TEMP 2: 350F

SELECT COOK TEMPERATURE

WARMING UP

OVEN CC = 244F OVEN SP = 500F

igure 7: Oven Off

Cooking

The oven is preprogrammed with recipe settings at the time of manufacture and is ready to operate out of the bo

x. I

f these settings are erased, new menu settings must be either loaded via smart card/USB drive (page 15) or

programmed manually (pages 19-20).

The oven will not cook unless settings are present.

Note that the steps below are not always sequential. Typically, multiple items will be cooked before cooling the o

ven (Step 10).

Figure 8: Cook Temperature Select

igure 9: Warming Up

ONTR

OLS AND C

OOKING

Step 1: Turn the Oven On

When the oven is off (Figure 7), the oven temperature has receded below 150°F (66°C), but the display and keypad remain on.

tep 2: Select Cook Temperature

tep 3: Warming Up

ess the On/Off key to turn the oven on.

The oven can store either one or two cook temperatures. To select a temperature, press the adjacent soft key.

Each temperature has 10 food groups assigned to it, and each group

The operator will

consists of 10 food items (100 items per temperatur only be able to cook items associated with the selected temperatur

e).

e; to

cook other items on the menu, a new temperature must be selected.

TE: If both temperature settings are the same, this screen will be

ypassed and access to all 200 food items will be allowed.

uring this step, the oven warms to the selected or pre-set temperature.

Page 27

OVEN CONTROLS AND COOKING

Step 6: Adjusting the Time

The Adjust Time option is turned off by default. If you want the ability to modify the cook time before each cook cycle, this feature can be turned on from the “Options” screen (see page 14).

If the “Adjust Time” screen appears, change the cook time if needed b

y using the number keys.

Press Enter or the bottom-right soft key to confirm and begin cooking.

ep 5: Ready to Cook or “Idle”

ARNING: I

nside of oven and oven door are hot!

1. Place the food into the oven.

2. Select a food group by pressing its adjacent soft key, or press the Up or Down key for additional food

oups, if av

ailable.

3. Select an item to cook by pressing its adjacent soft key.

Step 4: Soaking

Once the oven temperature reaches the set point, the oven will continue to warm for eight minutes to ensure the cook cavity sur

faces absorb enough heat so as to not affect cooking results. This process is called “soaking.”

Figure 10: Adjust Time

ep 7: Cooking

NOTE: To immediately terminate a cook cycle, press the Back/Stop key.

NOTE: If the oven door is opened during a cook cycle, the cycle will pause until the door is closed and “R

esume” is selected.

igure 11: Cooking

ADJUST TIME

START COOK

01:40

COOKING

01:17

GROUP 1

ITEM 1

Page 28

12 OVEN C

ONTR

OLS AND C

OOKING

Step 8: Remove Food from Oven

WARNING: Dish and inside of oven/oven door are hot!

pen the o

ven door and check/remove food.

igure 12: Cooking Done

Step 9: Additional Cooking Options

The “Additional Cooking Options” screen is turned off by default. If you want the ability to cook a pr

oduct bey

ond the original cook time, you

can enable this featur

e from the “Options” screen (see page 14).

f the “Additional Cooking Options” screen appears and the food product

equires more cooking:

- Select “cook more” if the inside of the food item is undercooked.

Select “brown more” if the outside of the food item requires more browning or crisping.

- Select “cook and brown more” if both the inside and outside of the food item are not done.

- Select “save adjusted time” to save any change to the cook time made during S

tep

6. Note that this option is not available if “Adjust Time”

is disabled.

elect “exit” to return to the food group selection screen.

igure 13: Additional Cooking

Options

tep 10: Cooling Down

When finished cooking for the day, press the On/Off key to turn the oven off and begin cooling down.

uring this step, the oven blows cool air into the cook cavity

to r

eturn it to approximately 150°F (66°C), at which point the oven

is safe to clean.

igure 14: Cooling Down

PLEASE REMOVE FOOD FROM OVEN

COOKING DONE

ADDITIONAL COOKING OPTIONS

COOK AND BROWN MORE

BROWN MORE

COOK MORE

SAVE ADJUSTED TIME EXIT

COOLING DOWN

PLEASE OPEN OVEN DOOR

CC = 288F

Page 29

Info Mode Test Mode Edit Mode

Page 30

Page 31

INFO MODE

erview of the Info Mode

The Info Mode serves four main purposes:

o display o

ven information.

2. To provide access to Test Mode and additional diagnostic tools for service technicians.

To turn oven options and features on/off.

To update oven settings.

To access the Info Mode, simply press the Info key when the oven is either off or cooling down. To toggle between screens 1 and 2, press the Up or Down key.

From screen 1 of the Info Mode (Figure 15):

- View the oven serial number

- View the oven software version

View the menu part number and revision

- View the last temperature selected to cook

View the electrical compartment temperature

Scroll through counters (total cook time, magnetr

on time, total oven on time, and cumulative

cook count)

- View the operating voltage (North America models only)

- Access the fault log

- Access service phone numbers

From screen 2 of the Info Mode (Figure 16):

ccess Test Mode

- Access the “Options” screen

et the language (not available on all models)

- Set the date/time

ncrease/decrease the tone volume (sound)

- Access the “Load Menu” screen

Turn the F2 Alarm on or off (page 14 for details)

iewing C

ook C

ounter/Time Logs

rom the Info Mode (Figure 15), press the R1

soft key:

- Once to display total cook time.

- Twice to display total magnetron time.

- Three times to display total “oven on” time.

- Four times to display a cumulative cook count.

iewing the Fault Log

Figures 17-18. For more information on faults, see pages 35-36.

o zero the fault counters, select

Clear All.

From the Info Mode (Figure 15), press the R3 soft key to vie

w the fault log (Figure 17). To view time stamps of each fault occurrence (Figure 18), press the soft key adjacent to the fault code.

MENU P/N AND REV

INFO 1

SOFTWARE VERSION

SP: 500F

EC TEMP: 84F

S/N: i3-DXXXXXX

FAULT LOGS

VAC = 240

SERVICE NUMBERS

COUNTS SCROLL

SET LANGUAGE

INFO 2

SET OPTIONS

SET DATE/TIME 05/01/09 11:14:28

TEST MODE LOAD MENU

SOUND = = = = = = 7

F2 ALARM ON

Figure 15: Info Mode Screen 1

igure 16: Info Mode Screen 2

F6: EC OT

F8: HX RISE LOW

F1: BLOWER

F2: LOW TEMP

F3: MAG C LOW

F4: MONITOR F9: CC OT

F5: MAG OT

FAULT LOG

0 0

F7: RTD OPEN

igur

e 17: Fault Log

07/14/09 05:22

F1 FAULT DETAIL

07/14/09 13:54

07/14/09 22:07

07/15/09 08:36

07/18/09 14:35

09/26/09 17:42

12/04/09 20:18

SCREEN 1 OF 13

igure 18: Fault Time Stamp Detail

R3 R4

L3 L4

R3 R4

L3 L4

R3 R4

L3 L4

R3 R4

L3 L4

Page 32

14 INFO MODE

EDIT MODE

OVEN OPTIONS

COOK MORE

LOAD MENU

DEMO MODE

ADJ TIME OFF

OFF

NETWORK SETUP

OVEN TYPE I3

Figure 19: Options Screen

R3 R4

L3 L4

SET DATE/TIME

0 9 / 2 9 / 0 9 2 0 : 3 0

MM / DD / YY HH:MM

CANCEL

SAVE

< >

igur

e 20: Set Date/Time

R3 R4

L3 L4

iewing the S

om the Info Mode (Figure 15, page 13), press the

ervice Numbers

R4 soft key to view technical support contact info.

Options Screen

From screen 2 of the INFO MODE (Figure 16, page 13),

ess the L2 soft key to access the O

pr (Figure 19). When prompted, enter the password

9 4 2 8 and press the Enter key.

From the Set Options screen, the following oven options can be configur

ed:

- “Adjust Time” screen (see Step 6, page 9) “Cook More” screen (see Step 9, page 10)

Edit Mode (page 17 for more details)

“Load Menu” screen (page 16 for more details)

Network Setup (see below)

- Oven Type: Ensure this option is set to “i3.” Demo Mode (TurboChef use only)

ptions screen

If DHCP is turned on (top-left corner of screen), the

en will automatically be assigned an IP address

o when connected to a local area network (if an IP addr

ess is av

ailable). TurboChef recommends leaving DHCP off to ensure the IP address on the oven does not change.

sing Oven Connect requires each oven to be net-

U worked. For help determining the correct network setup information, contact y

etting the Date/Time

aving an accurate date and time is impor

H logging o should any occur

ven counts, diagnostics, and fault conditions,

The oven time and date are set at

. the time of manufactur at some point be r

rom screen 2 of the INFO MODE (Figure 16, page 13),

ess the L4 soft key to access the “Set Date/Time”

equired to make an adjustment.

our network administrator

tant for

e; however, the technician may

screen (Figure 20).

work Setup

Net

From the network setup screen, the following information may be enter

IP Address

ask

Gateway (GW)

ed to configur

e the oven for networking:

- Domain Name Servers (DNS 1/DNS 2)

Each set of numbers may be edited in strings of thr

o edit the first string, press the Down key

1. and then enter the first three digits.

2. Press the Down key again and enter the next three digits.

3. Repeat until all digits have been entered for each field.

ress “Save.”

ee digits:

o set the date and time,

se the L3 and R3 soft keys (middle left and

1. middle right) to navigate betw Use the numeric keypad to enter the month,

een fields.

day, and year, followed by the hour and minute.

NOTE: The clock is a 24-hour clock (e.g., 20:30 = 8:30 PM).

3. Select “Save” to save your changes or “Cancel” to cancel and exit the screen.

NOTE: The oven will not retain the time if it is left unplugged for two or more weeks.

Page 33

INFO MODE

djusting the

Volume

From screen 2 of the INFO MODE (Figure 16, page 13), press the L5 soft key to adjust the beeper volume.

Setting the F2 Alarm

Under normal operation, the F2 alarm will terminate a cook cy

cle if the CC temperatur

e falls below 84°F (47°C) of the set point. Turning off the F2 alarm will prevent a cook cycle from being terminated if the fault is discovered. In either event, the fault will be logged and should necessitate a service call.

To turn the F2 alarm on or off, press the R2 soft key fr

om the Info 2 screen (Figure 16, page 13).

Making a Copy of the Oven Menu

From screen 2 of the INFO MODE (Figure 16, page 13), pr

ess the R1 soft key to access the Load Menu screen.

NOTE: This feature can be turned on or off via the “Options” screen (Figure 19, page 14).

o save a copy of the oven menu to a

smart card,

nsert the smart card (Figure 21).

Press the L2 soft key “Save to Card.”

Verify the oven beeps and reads “FINISHED.”

o sav

e a copy of the oven menu to a

USB drive,

1. Insert the USB drive (Figure 21).

2. Press the L5 soft key “Save to USB.”

Verify the oven beeps and reads “FINISHED.”

Upda

ting the O

ven Menu

From screen 2 of the INFO MODE (Figure 16, page 13), press the R1 soft key to access the Load Menu screen.

NOTE: This feature can be turned on or off via the “Options” screen (Figure 19, page 14).

To load a menu to the oven via

smart card,

Insert the smart card (Figure 21).

2. Press the L1 soft key “Load from Card.”

3. Verify the oven beeps and reads “FINISHED.”

To load a menu via

USB drive,

Verify the menu on the USB drive is named MENU.BIN.

Verify the menu on the USB drive is in a folder named

TC_MENUS. This folder must not be a

sub-folder of any other folder

Insert the USB drive (Figure 21).

4. Press the L4 soft key “Load from USB.”

Verify the oven beeps and reads “FINISHED.”

igur

e 21: Inserting Smart Card/USB Device

Smart Card

USB P

ort

Smar

t C

ard Reader Slot

Page 34

16 TEST MODE

Upda

ting the O

ven Firmware

Updating the oven firmware whenever TurboChef releases a new version will help ensure the oven maintains the best possible functionality

. U

pdates can be obtained from www.turbochef.com (link at bottom of scr

een), and loaded to smar

t cards via ChefComm. Physical copies can also be ordered and shipped. Contact

TurboChef for more details.

From the Oven Off screen,

1. Insert the smart card (see Figure 21).

2. While the oven is either cooling down or off,

press and hold the Info key until the oven resets (approximately 5 seconds).

When the o

ven beeps one long high tone, the

load was successful. R

emove the card and if a

second car

d was pr

ovided, insert it.

When the oven beeps one long high tone, remove the second car

d to begin the reboot process.

When the oven restarts and the display turns on, the update is complete. R

emove the smart card.

6. Verify the oven type is set to “i3” (Figure 19).

NOTE: If the update is unsuccessful, the display will remain off and the oven will beep one long, low tone. If this occurs, repeat the above procedure. If the update fails multiple times, contact

TurboChef.

UTION:

The oven will be inoperable if the

firmware update is unsuccessful!

Resetting the Oven

esetting the o

ven is one way to potentially clear an error message, should one occur. When the oven is cooling down or off, press and hold the INFO key for 5 seconds.

est M

ode - Testing Oven Parts

From screen 2 of the INFO MODE (Figure 16, page 13), press the L1 soft key to access TEST MODE (Figure 22). When pr

ompted, enter the passwor

9 4 2 8 and

press the Enter key. From TEST MODE, the oven’s components can be tested independently

, or a comprehensive/selective self-test can be run. Unless other

wise specified, idle airflow is set to 10% and the

stirrer motor is turned on.

op and Bottom Blower

Each blo

wer can be tested independently of the other,

at any speed setting.

While one blower is being tested,

the other will remain at 10% idle airflow.

Press the L2 soft key (Figure 22) to increase top blower speed in 10% increments.

ress the L3 soft key (Figure 22) to increase bottom

blower speed in 10% increments.

Hea

ers

ress and hold the L4 soft key (Figure 22) to turn on

the heaters.

They will turn off upon r

eleasing the L4

soft key

agnetron Test

ress and hold the L5 soft key (Figure 22) to turn on

the magnetr

ons. They will turn off upon releasing the

L5 soft key.

Stirrer

ress the R1 soft key (Figure 22) to turn the stirrer

on/off

tatus Indicators

Figure 22. The status indicators are located at the bottom of the

TEST MODE screen, and consist of:

P = Primary switch (backlit = open)

- S = Secondary switch (backlit = open)

- M = Monitor switch (backlit = open)

- t = Magnetron thermostat (backlit = open)

- H = Heaters (backlit = off)

B = Bottom blower (backlit = off)

T =

Top blower (backlit = off)

W = M

icrowave (backlit = off)

BOTTOM BLOWER 20%

TEST MODE

TOP BLOWER 10%

HEATERS ON

MAG OFF

FAULT LOG

MANUFACTURING

DIAGNOSTICS OFF

VOLTAGE 240 VAC

STIRRER ON

P S M t H B T W

CC = 408F

Figure 22: Test Mode

R3 R4

L3 L4

Page 35

TEST MODE

In Figure 22:

All thr

ee door switches are engaged (closed).

- The magnetron thermostat is closed.

The heaters ar

e on.

- Both blower motors are on.

icrowave is not being used.

ault Log

ress the L1 soft key (Figure 22) to access the fault log. This fault log is identical to the one accessible fr

INFO MODE screen 1 (page 13).

Turning Diagnostic Mode On/Off

Press the R2 soft key (Figure 22) to place the oven in

DIAGNOSTIC MODE. When in DIAGNOSTIC MODE, the

oven displays additional cooking parameters during a cook cycle, including:

- Event currently being cooked

Time left per event

- % wave, % top air, % bottom air

Status indicators

Group and recipe name

- Actual cook cavity temperature

Set point temperature

or normal oven operation, ensure DIAGNOSTIC MODE is turned off.

anufac

turing Mode

Press the R3 soft key (Figure 22, page 16) to place the oven in MANUFACTURING MODE (Figure 23). When in

MANUF

CTURING MODE, the following tests and

settings can be accessed:

icrowave leakage test

- Microwave power test

Burn in

- Serial number edit

- Temperature measurement (F or C)

- Self test

- Erase/default oven settings

Microwave Leakage Test

Press the L1 soft key (Figure 23) to initiate the microwave leakage test. The oven will warm up to 500°F (260°C).

When warmup is complete, insert

the water load and follow the steps on pages 25-26.

icrowave Power Test

This test should only be per

formed by the

manufactur

er.

Bur

n-In

Press the L3 soft key (Figure 23) to initiate a 25minute burn-in. This feature helps ensure all cavity walls reach thermal equilibrium before testing is conducted.

BURN IN

MANUFACTURING MODE

MW POWER TEST

MW LEAK TEST

SERIAL NUMBER EDIT

FAHRENHEIT 382F

SELF TEST

ERASE/DEFAULT

VOLT ON

P S M t H B T W

Figure 23: Manufacturing Mode

R3 R4

L3 L4

Page 36

18 TEST MODE

ERASE SETTINGS

ERASE COUNTERS AND FAULT LOGS

COMPLETE ERASE

Figure 26: Erase Settings

R3 R4

L3 L4

SERIAL NUMBER EDIT

i 3 - D 1 0 0 0 1

CANCEL

SAVE

< >

Figure 24: Serial Number Edit

R3 R4

L3 L4

MAG TEST

HEATER TEST

AUTO TEST

DOOR TEST

BLOWER TEST

SELF TEST

P S M t H B T W

Figure 25: Self Test

R3 R4

L3 L4

Serial Number Edit

ess the L4 soft key (Figure 23) to access the “Edit

P Serial Number” screen (Figure 24). To edit the serial number:

- Use the number/letter keys to change a character adv Press the R3 soft key to advance to the next

character

. After one second, the cursor will

ance to the next character

- Press the L3 soft key to return to the previous character.

- Press the R5 soft key to save the changes or the L5 soft key to cancel.

olt On

This setting should not be changed in the field unless

ucted b

instr 23, page 17) to enable/disable the v displaying in disabled for o

y TurboChef. Press the R2 soft key (Figure

oltage from

INFO MODE. Typically, this setting is

vens installed outside the United States.

Changing Temperature Measurement Setting

Press the L5 soft key (Figure 23) to change the temperatur

e to either Fahrenheit or Celsius.

Self Test

ess the R1 soft key (Figure 23) to access Self Test.

P From the Self Test screen (Figure 25):

L1 soft key initiates a comprehensive self test.

The oven will check the door switches, blowers, magnetr L2 soft key initiates a door switch test only

L3 soft key initiates a blower test only.

L4 soft key initiates a magnetr

ons, and heaters in sequence.

on test only.

- L5 soft key initiates a heater test only.

When each test completes, the oven will display

ASS or FAIL.

Erase/Default Oven Settings

UTION: Settings cannot be retrieved once

CA an erase option is confirmed.

ress the R3 soft key (Figure 23, page 17) to access

rase scr

the E

Press the L2 soft key to erase counters and

fault logs. Press the R2 soft key to erase counters, fault

logs, menu settings, temperatur number, date, and time. Doing so will also default all o detail) to OFF, with the exception of “Load Menu.”

een. From the Erase screen (Figure 26),

e settings, serial

ven options (page 14 for more

Page 37

EDIT MODE

erview of the Edit Mode

The EDIT MODE serves three main purposes:

1. To edit set temperatures.

o edit names of food groups and recipes.

3. To edit recipe settings.

To access the EDIT MODE,

When the oven is off or cooling down, press the Info key.

2. Press the Down key to access screen 2 and select “Set Options.”

3. Enter the password 9 4 2 8 and press ENTER.

4. From the Set Options screen, press the R3 soft key to turn EDIT MODE on.

5. Press the On/Off key to exit the Options screen.

6. Press the On/Off key again to enter EDIT MODE.

Chang

ing S

et Temperatures

The i3 oven can store two set temperatures. Think of each temperature as a “block” of 10 food groups with 10 items each, or 100 items per temperatur

f a menu was loaded via smar

t card or USB (page

15), the temperatures are already set - they need not be changed.

The set temperature should never be

changed during normal operation.

Changing a set temperature is not recommended as a way to compensate for over-cooking or undercooking. Rather, consult your authorized distributor or TurboChef Customer Service if recipe settings are not cooking as desired.

o change a set temperature,

1. Place the oven in EDIT MODE (see adjacent).

Select the temperature to change by pressing either the L2 (temperatur

e 1) or L4 (temperature

2) soft key (F

igure 27).

Using the number keys, enter the new set temperature (valid temperature range is 350525°F (175-275°C)).

4. Press the Enter key to confirm the change, or the Back/Stop key to cancel.

EDIT TEMP 1 GROUPSEDIT TEMP 1: 500F

EDIT TEMP 2: 350F EDIT TEMP 2 GROUPS

VALID RANGE BETWEEN 350 - 525F

Figure 27: Temperature Edit Screen

R3 R4

L3 L4

Page 38

20 EDIT MODE

FZN Wings 15 pc

FZN Wings 25 pc

FZN Bnls Wings

Breast 4 pc

EDIT

Chicken and Fowl

FZN Raw Tender X6

Duck Breast 2 pc

Figure 29: Select Recipe to Edit

EVENT %TIM %TOP %BOT %WAV

1 020

100 010 070 2 020% 100 010 080 3 020 100 010 070 4 020 100 010 060 5 020 100 010 040 6 000 010 010 000 7 000 010 010 000 8 000 010 010 000

TOTAL TIME = 01:40

Chicken and Fowl FZN Wings 15 pcs

% TOTAL = 100

SP = 450F CC = 455F

COOK

TIME

%TIM

SAVE

Figure 30: Recipe Edit Screen

Chicken and Fowl

Veggies & Starch

Meat

Seafood

Sandwich

Appetizers

Bake & Casserole

Pizza

Blank Group

Manual Cooking

SP: 500F

Figure 28: Select Food Group

R3 R4

L3 L4

R3 R4

L3 L4

R3 R4

L3 L4

ood Group/Item Name

Chang

ing F

To change a food group or item name,

1. Place the oven in EDIT MODE (see page 19). elect a “block” of food groups by pressing either

the R2 (temperature 1 groups) or R4 (temperature

oups) soft key (F

2 gr

igure 27, page 19).

3. Select the group that contains the item(s) you

want to edit (F

igure 28).

4. Select an item to edit (Figure 29).

5. From the “Recipe Edit” screen (Figure 30), edit

the food group name (top of the screen):

- Use the numeric keypad to change a character.

- Press the R1 soft key to advance to the next character.

- Press the L1 soft key to return to the previous character. Press the R3 soft key to save changes.

6. Edit the item name (top of the screen): Press the Down key to move to the “Item

ame” field.

N Use the instructions provided in step 5 to

edit the item name.

Chang

ing R

ecipe Settings

To access the Recipe Edit screen, follow the steps in the adjacent section titled Changing Food Group/Item

ame

o change r

ecipe settings,

1. From the Recipe Edit screen (Figure 30), press the own key to move the cursor to the desired

D “Event Setting” field.

NOTE: To help make navigation easier, the currentlyselected field will be display

ed in the top-right corner of the display. In Figure 30, the cursor is in the “% Time” column.

2. Use the number keys to adjust event settings:

- % Time (0-100% in 1% increments). The sum of the per

centages across eight events must equal 100. % Top Blower (10-100% in 10% incr.)

% Bottom Blower (10-100% in 10% incr.)

% Microwave (0-100% in 10% incr.)

Press the R4 “Time” soft key (or press the Down

3. key) to move the cursor to the total time field. Use the number keys to adjust the cook time.

5. Press the R3 soft key to save changes.

NOTE: For the save to take effect, the cursor must be advanced past the field that was last edited.

6. If desired, press the R5 soft key to test the new settings. When all editing is complete, r

The oven may require time to warm up.

eturn to the Options screen and turn off the EDIT MODE (see page 14) to allow access to regular cook mode.

Page 39

Oven Systems

Page 40

Page 41

OVEN SYSTEMS

vection System

The convection system is designed to rapidly heat, clean, and recirculate air into the cook cavity.

This section contains information about the following components:

Blower motor (bottom)

- Blower motor (top)

Blower motor controller

eater element

etplate (bottom)

Jetplate (top)

Top jetplate insert (not all models)

Stirrer motor and assembly

or information on accessing and removing parts, see

the A

ppendix.

Blo

er Motor (Bottom)

The bottom convection motor is a brushless AC switch reluctance type. Its top speed is 7100 RPM at 1 HP

The bottom blower motor is controlled by

a proprietary controller and spins clockwise.

The bottom blower motor can be tested in TEST MODE (see page 16).

Blo

er Motor (Top)

The top convection motor is a brushless AC switch r

eluctance type. I

ts top speed is 7100 RPM at 1 HP.

The top blo

er motor is controlled by a proprietary

controller and spins counterclockwise.

The top blo

er motor can be tested in TEST MODE

(see page 16).

Blower Motor Speed Controller (BMSC)

The motor contr

oller is pr

oprietary and will only

operate the conv

ection motors described abo

ve. It is controlled via 0-10 VDC speed command from the control board. The blower motor controller can be

tested in TEST MODE by testing the blower motors (see page 16). F

or additional F1 fault tr

oubleshooting, see

page 37.

Heater Elements

Ther

e are two main convection helical heaters, each

rated at 3000 watts at 208

C with a resistance of

14.4 ohms. The convection heater is controlled by the K4/K5 solid state r

elay

The heater element can be tested in TEST MODE (see page 16).

Jetpla

te (Bottom)

The bottom jetplate channels air from the bottom blo

er motor into the cook cavity.

Jetpla

e (Top)

The top jetplate channels air fr

om the top blo

wer into

the cook cavity after it passes through a stirrer.

The i3 utilizes two versions of the top jetplate. Ovens with serial numbers between 00001 and 01000 use a ceramic top jetplate. All i3 ovens with a serial number of 01001 or gr

eater use a stainless top jetplate

that incorporates a glass insert (see below for details).

UTION: Mishandling the ceramic top

jetplate or glass inser

t can result in breakage.

Top Jetplate Insert

The top jetplate insert is installed only on ovens with a serial number of 01001 or greater (see page A-3 of the appendix for an illustration).

To replace the insert:

1. Ensure the cook cavity has cooled; do not attempt to r

emove the top jetplate insert until the oven off

scr

een is display

ed.

2. Loosen the two screws that hold the insert in place.

3. Rotate the retainer clips away from the insert.

Replace the insert and while holding it in place, r

eposition the clips and re-tighten the screws.

UTION: The top jetplate insert is glass. Be

careful when removing or reinstalling it.

Page 42

22 OVEN SY

STEMS

Stirrer Motor and Assembly

The stirrer is responsible for evenly distributing hot air and microwaves that are launched from the top of the oven into the cook cavity. The stirrer is driven by a motor that r

emains on during a cook cy

cle or when the oven is in TEST MODE. The stirrer motor turns off when the cook cavity temperatur

e r

ecedes below

150°F (66°C).

The i3 utilizes two versions of the stirrer and the stirrer shaft. Ovens with serial numbers between 00001 and 01000 use a mica stirrer, whereas ovens with a serial number of 01001 or greater use a metal stirrer. Each stirrer type also has a unique shaft. For details including part numbers and illustrations, see pages A-2 through A-3 and A-6 through A-7 of the appendix.

The stirrer motor can be tested in TEST MODE (see page 16).

Convection System Troubleshooting

The following faults may occur in relation to the convection system:

- F1: Blower (see page 37)

- F2: Low Temp (see page 38)

- F6: EC Temp (see page 41)

F7: Thermo (see page 41)

F8: H

eat Low (see page 42)

- F9: CC Temp (see page 42)

The following cooking performance issues may occur in relation to the convection system:

Food not cooking properly (see page 45)

Oven Door

This section contains information about the following components:

- Oven door

- Interlock switches

Hinges and counter-balance assembly

This section also contains pr

ocedures for:

emoving/reinstalling the oven door

djusting the oven door

- Adjusting the oven door switches

- Adjusting the counter-balance assembly

easuring RF leakage for microwave safety

For information on accessing and removing parts, see the Appendix.

TE: The proper fit and adjustment of the oven

door is essential for safe and reliable oven operation.

The o

ven door assembly consists of a shunt plate, skin, and handle. Each of these items can be r

eplaced independently

Removing/Reinstalling the Oven Door

o remove or reinstall the oven door, follow the steps

belo

w. For illustrations, see page A-3 of the appendix.

1. Ensure the oven has cooled to 150°F (66°C).

Open the oven door to its full open position.

Remove the #8-32 screws (three per side).

4. Carefully remove the oven door by pulling it away

om the oven. It will slide off the hinges, and the hinge blocks will stay in place. See Figure A-1, page A-3 of the appendix.

UTION: The door hinge is preloaded and can pinch or injure if allowed to slam closed without counterbalance pr

essure.

5. To reinstall or fit a new door, carefully slide it back over the hinge blocks and replace the six #8-32 screws (three per side).

Verify that the door is parallel to the oven frame. I

f it is not parallel, adjust the door per

the instructions in the following section.

rom TEST MODE (page 16), check the status indicators P, S, and M to verify the switches engage (door closed) and disengage (door open) pr

operly. If they do not, adjust the switches per

the instr

uctions on page 24.

Complete a MW leakage test (pages 25-26).

djusting the O

ven Door

Ensuring the oven door is parallel to the cavity frame is essential for safe and pr

oper o

ven operation. If the

door is misaligned, follo

w the pr

oceeding steps.

Page 43

OVEN SYSTEMS

igure 31A: Properly Adjusted Door - Side Views

ven

oor

ven

ame

inge

SM S

witches

oosen

Screws

Hinge

P Switch

igure 31B: Door Misaligned 1 - Side Views

ap this

corner

igure 31C: Door Misaligned 2 - Side Views

Tap this c

orner

Loosen S

ews

emove

switches

and tap her

ven

Door

ven

ame

CAUTION: This procedure should be per

formed while o

ven is hot. To avoid burns,

be careful when adjusting the oven door.

1. Turn the oven on and warm it to its operating temperatur

e. I

f two temperatures are present, warm the oven to the higher of the two temperatur

es.

emove the oven side panels.

emo

ve the switch assemblies from each side.

Loosen the four screws that hold the hinge assembly to the gusset plates (Figure 31A).

5. Slide the door in and out of the cavity, making sure the gaps between the door and cavity face are the same distance on each side. Figures 31B and 31C sho

w misaligned doors.

6. Tighten the four screws and open/close the door multiple times to confirm adjustment.

7. Reinstall the door switches.

With the door closed, set the left side switch (primar

y) so the paddle is closed but not

pushing or binding on itself.

9. Set the right side switches (secondary and monitor) so they ar

e completely closed but not

pushing or binding on themselves.

10. Turn the oven on and enter TEST MODE (page 16 for mor

e details).

11.

Observe the status indicators when opening and closing the door and confirm the sequence (PSM open, MSP closed). I

f necessary, adjust the

switches (page 24) and r

econfirm the sequence.

12. Reinstall the side panels.

13.

Perform a MW Leak Test (pages 25-26).

Page 44

24 OVEN SY

Interlock Switches

The primary, secondary, and monitor interlock switches engage and disengage in sequence to ensure a proper seal. When the door is opened, the switch sequence is P

, S, M. S

ubsequently, the sequence is

M, S, P when the door is closed.

Adjusting the Door Switches

Proper door switch sequence is critical. The safety interlock system is designed to disable the micr

owave

cir

cuit (blow F3 fuse) if the monitor door switch opens before the primary or secondary switches during micr

owave operation. Verifying the door switchs equence is highly recommended when servicing an oven with a blown F3 fuse.

WARNING: This procedure requires work while the oven is hot. To avoid burns, be careful when adjusting the door switches.

Ensure the oven door is closed.

erify the oven door is adjusted properly and

the o

ven is at operating temperature before attempting to adjust the door switches. If the oven has multiple set temperatures, use the highest temperature. If a door adjustment is required, refer to pages 22 and 23 for details.

3. If an open door switch is not allowing the oven to pr

eheat, remove the side panels and loosen and

ve both the left and right door switch brackets

to close the switches.

TE: Step 3 is not a completed repair. Proper

switch operation must be confirmed befor

e putting

the o

en into service; continue to step 4.

4. With the oven at operating temperature, enter

TEST MODE (page 16) to view the status

indicators of the primar

y, secondary, and

monitor door switches.

Adjust the position of the door switches/ brackets to ensure the proper sequence.

NOTE: Opening the door must show the sequence as P, S, M. Closing the door must show the opposite sequence M, S, P

. After final adjustments, retighten

the hex bolts and confirm the brackets ar

e secure.

Reinstall the side panels.

erform a MW leakage test (page 25)

Hinges and Counter-Balance Assembly

The door hinges and counter-balance assembly ensure the door consistently opens and closes smoothly. The counter-balance assembly also allows the door to r

emain open at conv

enient positions; i.e., partially

open, fully open.

Adjusting the Counter-Balance Assembly

Adjustments either increase or decrease the amount of counter-pr

essure being applied to the door.

WARNING: This procedure requires work while the oven is hot. To avoid burns, be careful when adjusting the counter-balance assembly.

TE: In Figure 32, some oven components have

been r

emoved for clarity. The adjustment procedure

must be per

formed with the counter-balance and

hinges installed to the oven chassis.

1. Heat the oven to operating temperature.

2. Ensure the door is adjusted properly and closed. Refer to page 22 “Adjusting the Oven Door.”

Remove both side panels.

4. Remove both left and right side door switch assemblies for access to the adjustment ar

ea.

Remove the last gusset screws (closest to the switch assemblies) for tool access.

6. Use adjustment tool P/N i5-9387 to check the distance betw

een the bracket and counter-

balance assembly (see F

igur

e 32).

7. Insert the adjustment tool and use a 3/32” hex wrench to tighten the adjustment screw against the bracket so the tool cannot slide out.

Turn the adjustment screw two complete r

evolutions counter-clockwise to achieve the

proper tension and remove the tool.

9. Repeat steps 5-8 for the other side.

10.

einstall the gusset screws and tighten.

11.

Reinstall the door switch assemblies, verifying the switches are in the closed position (i.e., snug against the actuator).

12.

arm up the oven, allowing the additional 8

minute “

soak” to achieve thermal equilibrium

in the cook cavity.

13. Adjust the door switches to ensure the proper opening and closing sequence (details adjacent).

14.

Reinstall all components and side panels.

15. Test for microwave leakage before returning the oven into service (page 25).

STEMS

Page 45

OVEN SYSTEMS

Measuring RF Leakage for Microwave Safety

WARNING: Procedure requires work while the oven and water loads are hot. To avoid burns, be car

eful when testing.

An RF (micr

wave) leakage test must be performed at

the conclusion of the following service tasks:

- Door removal, replacement and/or adjustment

- Wave guide removal and /or replacement

agnetron removal and/or replacement

oor switch adjustment and/or replacement

- Counter-balance assembly adjustment and/or replacement

ARNING: If the unit fails the microwave leakage test (leakage greater than 5mW/cm2), the oven must be taken out of service immediately

until the defect is corrected. In addition, the CDRH Regulation 21 Subpart C, 1002.20 r

equir

es that leakage readings of over 5mW/cm

must be r

epor

ted to the manufacturer.

To measure RF leakage,

1. Place the oven in warm up (page 10, steps 1-3) and allo

w it to warm to the set temperatur

(appr

ximately 15 minutes if the oven starts cold).

Once the oven has warmed up, place the oven in TEST MODE (see page 16). From TEST MODE, select “MFG Mode.”

3. From the Manufacturing Mode screen, select “MW Leak Test” and follow the instructions on the scr

een (also detailed in the following steps).

Continued on page 26.

Figure 32: Counter-Balance Adjustment

tep 4

ep 7 = Tighten

ep 8 = Loosen Slightly

tep 6: Top of gauge should be flush

against the top of the bracket.

tep 6: Screw fits all the way

into the notch.

3-32”

Step 5

ep 5

NOTE: Oven door and chassis r

emo

ved for clarity.

Page 46

26 OVEN SY

Figure 33: Survey Meter Placement

STEMS

4. Place a water load into the cook cavity. The water load must conform to the follo

wing

specifications:

olume: 275 ml ± 15 ml

- Temperature: 68ºF ± 9ºF (20ºC ± 5ºC) essel: Low form, 600 ml beaker with an

inside diameter of approximately 3.35" (85 mm) and made of P

yrex or equivalent.

5. Close the oven door and press the Enter key. The microwave system will turn on.

Position the microwave survey meter where the

6. door seals to the o

ven frame, moving it while

testing as shown in Figure 33.

7. Measure microwave emission around the door,

ving the meter sensor at 0.5 inches (1.3

mo cm)/second. As microwave leakage is observed while mo

eas that come close to 5mW/cm

ar measur

ving the sensor

ement.

, note any meter spike

for later r

8. Replace the water load every 60 seconds until the test is completed, and also after scanning the door.

NOTE: There may be several places on the door that

e this procedure. If so, start out with a fresh

equir

r water load each time a new area is measured, or if

ement of an ar

measur

After each test is complete, open the o

10.

ea takes longer than 60 seconds.

ven door

and dispose of the hot water.

Oven Door Troubleshooting

The following faults may occur in relation to the oven door:

F4: Monitor (see page 40)

The following issues may occur in relation to the oven door:

- “Cook Door Open” message when door is closed (see page 43).

Close the oven door and return the meter probe

9. to any meter spike ar

emain in the spike area for 17 seconds. Note

r the highest r

eading obtained.

eas and allo

w the probe to

Page 47

OVEN SYSTEMS

icr

owave System

The i3 oven employs left and right microwave systems. In the case of an over-current situation, the F3 fuse will blo

, shutting off both systems immediately.

This section contains information about the following components:

Capacitors

- Filament transformers

- High-voltage diodes

- High-voltage transformers

- Magnetrons

- Stirrer motor and assembly

- Waveguides

This section also contains procedures for:

Testing a capacitor

- Wiring the filament transformers

- Testing a high-voltage diode

- Wiring the high-voltage transformers

- Testing a filament or high-voltage transformer

esting a magnetron for an open/shorted

filament

For information on accessing and removing parts, see the Appendix.

apacitors

- Capacitor rating is 0.91uF, 2500 VDC for all 60 Hz installations (ex

cept Japan).

Capacitor rating is 1.15uF

, 2500 VDC for all

50 Hz installations.

- Capacitor rating is 0.85uF, 2500 VDC for 60 Hz J

apan installations.

esting a C

apacitor

DANGER

: Never attempt any measurement

of the capacitors while they ar

e enabled. Lethal voltage will be present. Measure only in compliance with these procedures.

1. Disconnect the oven from the power source.

Remove the top cover of the oven.

Fully discharge the capacitor.

4. Isolate the capacitor from the circuit.

5. Check for an open or shorted capacitor by placing ohmmeter leads betw

een the capacitor terminals:

- Rising/escalating ohm readings = capacitor OK

Constant infinite r

esistance = capacitor open

- Constant very low resistance = capacitor shor

ted

6. If the capacitor is not open or shorted, set the meter to measur

e capacitance and again place the leads between the capacitor terminals. The meter r

eading should equal the label value, plus

or minus 10%. If not, replace the capacitor.

ilament Transformers

or better operation and reliability, the oven

uses separate transformers in or

der to pr

eheat the

magnetr

on filaments.

The contr

ol energizes the filament transformers for

appr

oximately five seconds prior to energizing the

micr

owave circuit via the high-voltage transformers. When in operation, the filament transformers supply approximately 3.15 VAC at 9-10 amps to each magnetr

on filament. The filament transformers are

controlled via the K1 relay.

ing the Filament Transformers

DANGER

: Never attempt to measure the

secondar

y v

oltage values of the filament transformers when they are connected to the magnetron circuit. Lethal voltage will be present.

The installation of filament transformers is straight

for

ward. Filament transformers are wired in-phase and

in-line. R

efer to the schematic on page 49, detailing

the proper wiring.

To verify correct wiring (North America), measure the voltages between terminals 1 & 2 and 1 &

3 on FT1 and FT2. The voltages must be 208 and 240

AC respectively.

Continued on page 28.

Page 48

28 OVEN SY

STEMS

NOTE: The terminals with the orange wire always go to

erminal 3 on US models.

o v

erify correct wiring (International), measure the voltage between the taps on FT1 and FT2. The v

oltage must be 220

VAC (Latin America), 200 VAC

(Japan), or 230 VAC (International).

High-Voltage Transformers

The high-voltage transformers are of ferro-resonant design, which limits fault curr

ents and minimizes magnetron power changes due to input voltage changes.

The high-voltage transformer supplies the

high v

oltage for the voltage doubler circuit. They are

contr

olled via the K2 relay.

Wiring the High-Voltage Transformers

DANGER

Never attempt to touch, contact, or measure the secondary voltage values of the high-v

oltage transformers while they ar

enabled. Lethal v

oltage will be present.

The pr

oper reinstallation of a high-voltage transformer

is critical. U

pon removing a high-voltage transformer,

make sur

e to note where each wire was installed. See

the o

ven schematic on page 49 for the wiring detail.

As shown in the schematic, transformers are installed mirror opposite and wired 180ºout-of-phase. It is essential for longevity that the high-voltage transformers r

emain 180

out-of-phase.

This can be checked

y placing a volt meter across terminals T1-1 and T2-1

(primar

y v

oltage).

ith the microwave system energized, the volt meter

will read the incoming voltage (different readings for

different electrical installations). If the meter reads 0 VAC, the high-voltage transformers are most likely

wir

ed in-phase. As a last check, energize the microwave

system and v

erify the voltages between the taps on

each high-v

oltage transformer

The wiring issue must be corrected prior to returning the o

en to service, as the voltages must be:

- NORTH AMERICA: 208 VAC between 1 & 2 and

240

betw

een 1 & 3.

- LATIN AMERICA: 220 VAC

JAP

AN: 200 VAC

- INTERNATIONAL: 230 VAC

NOTE: The terminals with the orange dot/orange wire always go to terminal

3 on US models.

Testing a Filament or HV Transformer

DANGER

: Never attempt to measure the

secondar

y voltage values of the transformers

when they ar

e connected to the magnetron

cir

cuit. Lethal voltage will be present.

1. Disconnect the AC power source.

2. Remove the top cover of the oven and discharge the high-voltage capacitors.

3. Disconnect all the wires in question going to the transformer

Use an ohmmeter to check the impedance of the primar

y and secondary winding. Refer to the adja-

cent r

esistance table to determine if the transformer is OK. If the resistance is different than the table indicates, r

eplace the transformer.

igh-

Voltage Diodes

The high-v

oltage diode (Figure 34) is assembled by

connecting sev

eral 1000-1500 v

olt semi-conductor diodes in a series to increase the reverse voltage capability. In the circuit, the high-voltage diode conducts to prevent the filament voltage from becoming positiv

e, thus as the high-v

oltage winding

of the transformer goes to a peak of 2400 v

olts, the

high-voltage capacitor is charged to 2400 volts.

Figure 34: High Voltage Diode

Page 49

OVEN SYSTEMS

When the high-v

oltage winding starts to go toward

negativ

e, the high-voltage diode becomes nonconducting with the charged high-voltage capacitor in series with the high-voltage winding. When the transformer gets to its negative peak of -2400 volts, the v

oltage applied to the filament is -4500 volts. The

high-v

oltage diodes are rated at 16 kVDC.

esting a High-Voltage Diode

DANGER: Never attempt to measure high voltage directly. Death or serious injury could r

esult.

1. Disconnect the oven from the power source.

2. R

emove the top cover of the oven.

3. F

ully discharge the capacitors.

4. Connect the v

oltage meter in series with the diode.

5. Using a multimeter set to DC voltage, connect one meter lead to one side of a 9-volt battery and the other lead to one side of the diode.

Connect the other side of the 9-volt battery to the other side of the diode. DC v

oltage should

only be present on the meter in one direction.

7. Switch the meter leads on the diode, which will cause the opposite r

eading to be visible.

epending on the voltage of the battery, voltage

betw

een 5-7 VDC should be present in only one

direction and 0-0.1 VDC in the other direction.

High Voltage Transformer Part Numbers

Primary Voltage, Frequency, Taps, and R

esistance

Secondary Taps and Resistance

NGC-3062-1 208

AC, 60 Hz, 1 & 2,

0.819–1.001

240 VAC, 60 Hz, 1 & 3,

0.972–1.188

4, G

ound, 53.60–65.52

NGC-3062-2 230 VAC, 50 Hz, 1 & 2,

0.972–1.188

3, Ground, 57.52–70.30

NGC-3062-3 200

AC, 50/60 Hz, 1 & 2,

0.784–0.958

3, G

ound, 55.75–68.13

Filament Transformer Part Numbers

Primary Voltage, Frequency, Taps, and Resistance

Secondary Taps and Resistance

NGC-3061-1 208 VAC, 60 Hz, 1 & 2,

17.49–21.37

240

VAC, 60 Hz, 1 & 3,

20.61–25.19

4, 5, very low resistance - if reading is open, transformer has failed.

NGC-3061-2 230 VAC, 50 Hz, 1 & 2,

18.99–23.21

3, 4, very low resistance - if reading is open, transformer has failed.

NGC-3061-3 200 VAC, 50/60 Hz, 1 & 2,

15.70–19.18

3, 4, very low resistance - if reading is open, transformer has failed.

High Voltage and Filament Transformer Resistance Table

Page 50

30 OVEN SY

STEMS

Magnetrons

Figure 35. Magnetrons supply the RF energy at 2.45 GHz and begin to oscillate when they are supplied with approximately 4.1 kVDC at approximately .350 mA. D

uring operation, each magnetr

on will output a

nominal 1 kW of power.

If replacement is required, conduct a microwave leakage test (pages 25-26) after installing a ne

magnetron.

esting a M

agnetron for an Open/Shorted

ilamen

DANGER: The only safe way to test a magnetr

on is b

y a resistance test of its

filament. N

er attempt to measure the magnetron using any other method while the microwave system is on. Death or serious injur

y could occur.

1. Disconnect the AC power source.

2. Remove the top cover of the oven and discharge the high-voltage capacitors.

3. Isolate the magnetron from the circuit by r

emo

ving the wires from the F and FA terminals.

igur

e 35.

4. An ohmmeter connected between the filament terminals (F, FA) should indicate a reading of less than 1 ohm. Figure 35.

5. A continuity check between either filament terminal and the magnetr

on chassis should indicate an

infinite resistance (open).

CAUTION: Be careful to not allow debris into the wav

eguides when ser

vicing the

magnetrons.

Stirrer Motor and Assembly

The stirr

er is responsible for evenly distributing hot air and microwaves that are launched from the top of the oven into the cook cavity. The stirrer is driven by a motor that remains on during a cook cycle or when the oven is in TEST MODE. The stirrer motor turns off when the cook cavity temperatur

e r

ecedes below 150°F

(66°C).

er type also has a unique shaft. For details including part numbers and illustrations, see pages A-2 thr

ough A-3 and A-6 through A-7 of the appendix.

The stirr

er motor can be tested in TEST MODE (see

page 16).

aveguides

The wav

eguides channel microwaves into the cook cav-

ity

. If debris or contamination gets into the wave-

guides, the life of the magnetr

ons may be shortened. Be careful to not allow debris into the waveguides when servicing the magnetrons.

icr

owave System Troubleshooting

The follo

wing faults may occur in relation to the

micr

wave system:

- F3: Magnetron Current Low (see page 39)

- F5: Magnetron Over Temperature (see page 40)

The follo

wing issues may occur in r

elation to the

microwave system:

- Electrical component failure (blank or scrambled display, damaged control board, etc.)

ood not cooking properly (see page 45)

ANTENNA

FFA

FILAMENT AND HIGH VOLTAGE TERMINALS

Figure 35: Magnetron

Page 51

OVEN SYSTEMS

trol System

This section contains information about the following components:

Contr

ol board

- Display

lectrical compartment cooling fans

- Electrical compartment cooling fan thermostat

Electrical compartment thermocouple

- EMI filter

- Fuses

- High-limit thermostat

- Keypad

- Magnetron cooling fan

- Magnetron thermostats

- Power supply

- Relay (K1 - Filament)

Relay (K2 - Anode)

- Relay (K3 - Monitor)

Relay (K6 - Voltage)

Relay (K7 - Mag fan)

Relay (K8 - Stirrer)

RTD

- Smart card reader

Solid state relay (K4/K5 - Heater)

- Speaker

- USB port

- Wire harness

- Voltage sensor

ontrol Board

The contr

ol board controls each electrical component

of the o

ven. See page 49 for a schematic. 24 VDC can

be measur

ed at pin 2 of the J7 connector.

When replacing a control board, determine if the oven is connected to the store’s network. If so:

ecord the oven’s network information:

While the o

ven is off or cooling down,

press the INFO key.

b. Press the DOWN arrow key to scroll to

scr

een 2.

Select “Set Options.”

d. Select “Network Setup.”

2. Record the IP, Mask, Gateway, DNS1 and DNS2 numbers.

3. Input these numbers after replacing the contr

ol boar

d. If the control board is damaged to the point of not allo

wing access to the N

etwork Setup screen, have the store contact its Oven Connect administrator to obtain the pr

oper network settings.

Display

The TFT high-resolution display is the primary user inter

face.

Electrical Compartment Cooling Fans

The cooling fans (located at the rear of the oven) are actuated by the cooling fan thermostat when the temperature of the electrical compartment reaches 120ºF (49ºC).

Elec

trical Compartment Cooling Fan

Thermostat

The cooling fan thermostat actuates the r

ear cooling

fans when the electrical compar

tment temperature

reaches 120ºF (49ºC).

Elec

ical Compartment Thermocouple

The electrical compar

tment thermocouple measur

the temperatur

e of the electrical compar

tment. If the temperature of the electrical compartment is above 158ºF (70ºC), an F6: EC TEMP fault will display. The contr

ol board checks the temperature of the elec-

trical compar

tment once every 60 seconds.

The electrical compar

tment thermocouple cannot be replaced on its own if it fails; rather, the control board must be replaced.

EMI F

ilter

The EMI filter helps suppr

ess the amount of RF

inter

ference emitted by the oven.

Page 52

32 OVEN SY

Figure 36: High-Limit Reset Button

Reset Button

STEMS

Fuses

The F1 and F2 fuses are 12-amp, ATMR. The F3 fuse is 20-amp ATMR.

The F1 fuse (via blue wir is designed to blow in case of an over-current situation

e to the following components:

elativ

- BMSC motor controller Electrical compartment cooling fans

- Filament transformers

- Magnetron cooling fan

- Power supply

- Stirrer motor

The F3 fuse is designed to blow in case of an over-current situation relative to the microwave system (magnetrons, HV transformers, diodes, capacitors), or a fail-

e with the door interlock switches. See page 24 for

ur door switch adjustment details.

e) or F2 fuse (via br

own wire)

High Limit Thermostat

Magnetron Cooling Fan

The magnetron cooling fan supplies air to the magnetrons, and is actuated by the K7 relay. It operates at:

208/240

voltage sensing) 220

voltage sensing) 230 VAC (50 Hz installations)

- 200 VAC (Japan installations)

agnetron Thermostats

The magnetron thermostats are “open-on rise.” They are designed to open at 212ºF (100ºC), which triggers an F5 fault.

TE: The magnetron thermostats are wired in series.

f one opens, the contr

I systems until the open thermostat closes. stats ar

VAC (60 Hz installations with

VAC (60 Hz installations with no

ol will switch off both microwave

The thermo-

e self-resetting.

The high limit thermostat is a thr thermostat with a trip point of 572ºF (300ºC). The thermostat interr heater in the event of an abnormal condition.

eset the high-limit thermostat b

R button (F

igur

upts power to the main convection

e 36).

ee-pole, manual-reset

y pressing the reset

Keypad

The keypad is a 7 x 10 matrix membrane switch. F details on key functions, see page 9.

ower Supply

The power supply outputs 24 VDC at 40 watts to the contr

ol boar

Relay - K1 Filament

The K1 r sealed single-pole r filament transformers.

elay - K2 Anode

The K2 relay is a 30-amp, double-pole, double-throw, 24 high-v

elay is a 240 VAC, 24 VDC coil, 20-amp,

. It switches power to the

elay

VDC relay coil. It switches power to the magnetron

oltage transformers.

Relay - K3 Monitor

The K3 r 24 door switch opens before the primary or secondary door switches.

elay is a 30-amp

elay coil. It shorts L1 and L2 if the monitor

VDC r

, double-pole, double-throw,

Page 53

OVEN SYSTEMS

Relay - K6 Voltage

The K6 relay is a 30-amp, three-pole, double-throw, 24 VDC relay coil. Utilized in North America only, it switches between 208 and 240 VAC on the high-voltage transformer and filament transformer taps (depending on incoming voltage). Through the voltage sensor

, the o

ven defaults to the 240V position and switches to 208 if less than 222 volts is detected. 230V/400V international o

vens and all Japan models utilize the N.C. contacts of this relay to power the magnetron circuit.

Relay - K7 Magnetron Cooling Fan

The K7 relay is a 240 VAC, 24 VDC coil, 20-amp, sealed single-pole r

elay. It switches power to the magnetron cooling fan when the magnetron filaments are actuated. The control board switches off power after 4 minutes, 15 seconds.

TE: The 4:15 timer starts over each time the

magnetr

on filaments ar

e actuated.

elay - K8 Stirrer Motor

The K8 r

elay is 240

VAC, 24 VDC coil, 20-amp,

sealed single-pole. I

t switches power to the stirrer.

The RTD is a resistance temperature detector used to detect the cavity temperatur

e. If the display reads

“999°F/C”, the R

TD is open, resulting in an F7 fault.

See page 41 for troubleshooting.

Testing Procedure

1. Disconnect power from the oven.

Open the top cover of the oven, ensuring the supports are in place.

Disconnect the RTD from the control board.

4. Place the RTD in ice water for two minutes.

Take a resistance reading of the RTD.

6. If RTD resistance is not 100

W, RTD is

defective and must be replaced.

TE: U

se Figure 37 below to determine resistance

eadings at temperatures other than freezing.

Smar

t Card Reader

The smar

t card reader allows the oven operator to load

menu or firmwar

e updates fr

om a smart card. An

ven’s menu can also be saved to a smart card. For

instr

uctions, see page 15.

olid State Relay - K4/K5 Heater

The solid state r

elay is a 240 VAC, dual 40-amp relay.

K4 (right) switches po

wer to heater 1. K5 (left)

switches power to heater 2.

Speaker

The speaker pr

ovides audible feedback to the oven

operator whenev

er a key is pressed or a task (such

as a cook cycle) is completed.

ºF 0

+20

+40

+60

+80

+100

+120

+140

+160

+180º+200

0º

90.03W 97.39W 101.74W 106.07W 110.38W 114.68W 118.97W 123.24W 127.50W 131.74W 135.97W

+200º

135.97W 140.18W 144.38W 148.57W 152.74W 159.90W 161.04W 165.17W 169.29W 173.39W 177.47W

+400º

177.47W 181.54W 185.60W 189.64W 193.67W 197.69W 201.69W 205.67W 209.64W 213.60W 217.54W

+600º

217.54W 221.47W 225.38W 229.28W 233.17W 237.04W 240.90W 244.74W 248.57W 252.38W 256.18W

ºC 0

+10

+20

+30

+40

+50

+60

+70

+80

+90

+100

0º

100.00W 103.90W 107.79W 111.67W 115.54W 119.40W 123.24W 127.07W 130.89W 134.70W 138.50W

+100º

138.50W 142.29W 146.06W 149.82W 153.58W 157.31W 161.04W 164.76W 168.46W 172.16W 175.84W

+200º

175.84W 175.91W 183.17W 186.82W 190.45W 194.07W 197.69W 201.29W 204.88W 208.45W 212.02W

+300º

212.02W 215.57W 219.12W 222.65W 226.17W 229.67W 233.17W 236.65W 240.13W 243.59W 247.04W

Figure 37: Temperature/Resistance Relationship Class B. Resistance @ 0ºC = 100.0, Alpha = 0.003850

Page 54

34 OVEN SY

STEMS

ort

USB P

The USB por or firmware updates from a USB drive. An oven’s menu can also be sav instructions, see page 15.

t allows the oven operator to load menu

ed to a USB drive. For

Wire Harness

The wire harness distributes power to the oven’s electrical components. S

oltage Sensor

or North America oven models, the oven will detect

F 208 or 240 incoming voltage.

The initial v before the oven is used by the customer. However, if incoming voltage for the store is different than the preset voltage, the operator will be required to select either 208 or 240 after pressing the On/Off key to turn on the oven. The correct voltage will be enlarged on the screen, identifying which option to select.

oltage selection is typically completed

ee page 49 for the schematic.

atalytic Converter

The catalytic conv behind the rear cook cavity wall and is responsible for cleaning the r by substantially lowering the combustion temperature of

ease entrained in the air path to approximately the

gr same temperature of the airflow, thus the grease burns and breaks down into CO2and H2O as it passes through the catalytic converter. The catalyst will operate most efficiently at temperatures above 475ºF (246ºC).

The catalytic converter is self-cleaning. Under normal conditions, it does not need to be cleaned and is not considered to be a component that requires scheduled maintenance. Furthermore, the catalyst material is very sensitiv damage can occur if the catalyst is exposed to cleaning chemicals containing phosphates, N and P commer T

e to certain chemical compounds. Irreversible

otassium Salts. These chemicals are found in most

cial degreasers and cleaners; therefore, use only

urboChef

erter, a VOC type catalyst, is located

ecirculating airflow. The catalyst functions

aOH, silicates, Na

en Cleaner when cleaning the oven.

Control System Troubleshooting

otentially, any fault may occur in relation to the

ol system. See section “Fault Code

contr

roubleshooting,” pages 37-42.

Potentially, any one of the issues diagnosed in the section “N occur in r

on-F

“N

on-Fault Code Troubleshooting” may

elation to the control system. See section

ault Code Troubleshooting,” pages 43-48.

Filtering System

This section contains information about the following air filter, catalytic converter, drain pan, and

ent catalyst.

Air Filter

The filter is located on the back of the oven. It helps prevent debris from getting into the electrical compartment. This component requires scheduled maintenance and occasional r kept clean and in good wor proper air circulation to the electrical components of the oven. See page 8, step 13 for detailed instructions.

eplacement, as it must be

king condition to ensur

Drain Pan

The drain pan collects debris as it is flushed thr the bottom of the cook cavity.

t Catalyst

In addition to the main catalytic converter, the i3 oven contains a catalyst in the vent tube path. This catalyst

ther assists in the br

fur late matter befor

iltering System Troubleshooting

The following issues may occur in relation to the filtering system:

F9: CC

and debris - see page 42)

- Fire in the cook cavity (if catalytic converter is clogged due to o Electrical component failure (if filter is not

- Undesirable flavor transfer.

- Undesirable odor emissions.

Temp (if the catalyst is clogged with grease

esent or is clogged).

eakdown of grease and particu-

e the ex

cess air enters the atmosphere.

ven not being cleaned regularly).

ough

Page 55

Troubleshooting

Page 56

Page 57

TROUBLESHOOTING

Overview of Troubleshooting

This section contains information on the follo

wing:

- Fault code descriptions

Fault code troubleshooting

- Non-fault code troubleshooting

or information on accessing

TEST MODE, see page 16.

For information and illustrations on replacing components, see the appendix.

Fault Code Descriptions

o view the fault log:

1. When the oven is off or cooling down, press the INFO key.

2. Press the R3 soft key to view the fault counters.

3. To view a detailed log of each fault occurrence, pr

ess the soft key adjacent to the fault code.

F1: Blo

wer Running Status Bad

This fault is displayed when the motor controller indicates no r

unning status.

The motors and motor contr

oller ar

e monitored continuously in all modes with special handling in the

TEST

MODE (see page 16). If a fault is detected,

the contr

ol will terminate a cook cycle and display

“F1: B

wer.”

Upon turning on the oven, the control will attempt to restart the motors. If the restart of both motors is successful, the fault code will be cleared from the display. The fault is also clear

ed from the display at the onset

of cooking or when a blo

er motor is tested in TEST

MODE.

F2: C

ook Temperature Low

This fault is display

ed if the cook cavity temperature is more than 84ºF (47ºC) below the set temperature after five seconds or more into a cook cycle.

The fault is clear

ed fr

om the display at the onset of cooking if the cook cavity temperature is within 84ºF (47ºC) of the set temperature or when the heater is tested in

TEST MODE (see page 16).

TE: The F2 alarm can be turned off to prevent

the cook cy

cle from being interrupted. See page 14 for

details.

F3: Magnetron Current Low

This fault is displayed when the current transformer (CT) on the I/O control board detects less than 10 amps.

The fault is monitor

ed when the microwave is

on during a cook cycle or in TEST MODE.

The fault is clear

ed fr

om the display at the onset of a cook cycle if the CT detects 10 amps or when the magnetr

ons are successfully energized in TEST MODE.

F4: Door Monitor Defective

This fault is displayed when the control detects that the monitor interlock switch unlatches before the primary or secondary interlock switches. In addition, this fault will blow the F3 fuse if the microwave high v

oltage system is energiz

ed when the fault occurs. The fault is cleared from the display when the oven is po

wered off and then back on.

TE: See the oven schematic, page 49. The fault is monitored during a cook cycle and in TEST MODE when the microwave is on.

F5: M

agnetron Over Temperature

This fault is display

ed when either magnetron thermo-

stat reaches 212ºF (100ºC).

The thermostats will r

eset automatically, and are wired

in series.

The fault is clear

ed from the display at the

onset of a cook cy

cle if the thermostat is closed, or

when the magnetr

ons ar

e successfully tested in TEST

MODE.

F6: Electrical Compartment Temperature High

This fault is displayed when the EC thermocouple exceeds 158ºF (70ºC). The EC temperature is monitored once per minute.

The fault is cleared from the display if on the next check, the EC thermocouple temperature is below the indicated limit.

Page 58

36 TR

OUBLESHOO

TING

Fault Code and Description When Active Refer to...

armup

Idle C

ooking

est Mode

F1: Blower Running Status Bad

a a a a

Page 37

F2: C

ook Temperature Low

age 38

F3: Magnetron Current Low

a a

Page 39

F4: Door Monitor Defective

a a

age 40

F5: M

agnetron Over Temperature

a a

age 40

F6:

EC Temperature High

a a a a

age 41

F7: R

TD Open

a a a a

Page 41

F8: Heat Low

age 42

F9: C

ook Cavity Temperature High

a a

Page 42

ault codes are listed in order of hierarchy. For example, if during cooking the oven experiences both an F1 and

F2 fault, it will r

eport only the F1 fault because the software will halt all actions upon discovering the F1 fault.

Fault codes F1 - F5 and F7 will terminate a cook cycle upon discovery.

F7: RTD Open

This fault is display

ed when the control detects that

the R

TD is “

open” for more than two continuous minutes. The display will show a reading of “

999

F/C,

” indicating the R

TD is open.

The fault is clear

ed when the control detects ohms in a proper range. See Figure 37, page 33 for an ohm/temperatur

e chart.

F8: Heat Low

This fault displays during

WARMING UP or TEST MODE

if the cook cavity temperatur

e fails to rise at least

14ºF (7ºC) within a given 30 seconds.

F9: Cook Cavity Temperature High

This fault will signal that the catalyst has “

flashed” due to excessive grease. The fault occurs when the R

TD senses +650°F (343°C) for more than 40 seconds but less than 2 minutes. The fault will only appear in the fault log and will not terminate a cook cycle upon discovery.

Fault Code Table

Page 59

TROUBLESHOOTING

oubleshooting:

F1: BL

OWER (Blower Running Status Bad)

YES

To From Description Expected Resistance

Black Red Winding (A-B) 5.9-7.3 Ohms

Black White Winding (A-C) 5.9-7.3 Ohms

Red White Winding (B-C) 5.9-7.3 Ohms

Black, Red, or White Green Windings to Chassis Open

or Windings Resistance Table

Replace blower motor(s).

Check the wire harness and if necessar

, replace

the contr

ol board.

emove obstruction

or if necessar

eplace blower

motor(s).

Fault Code Troubleshooting

From TEST MODE, you can run oven diagnostics and check fault counts. To access TEST MODE or turn on D

iagnostic mode, see page 16. For illustrations on removing/replacing oven components, see the appendix at the

end of this manual.

YES

o resistance measurements between windings and chassis agree with values on motor windings resistance table (below)? (Be sure to check both the top and bottom blo

wer motors.)

Is each blower motor spinning freely?

Are Status Indicators “B” and “

T” backlit in

TEST

MODE? (page 16)

YES

eplace motor

controller.

1. Locate remote test points on the wiring harness (left side).

Ground QC11-3 (top) and QC11-6 (bottom) to chassis to r

emove the back-

light fr

om the status indicators.

3. While grounded, check the terminals on the control wiring plug for 0-10 VDC (see schematic (page 49) for QC11 r

efer

ence) while incrementing the

blo

er speed in TEST MODE.

Is DC voltage present throughout all speed settings in

TEST MODE?

Page 60

38 TR

OUBLESHOO

TING

Troubleshooting:

F2: LOW TMP (Cook Temperature Low)

Reset (Figure 36, page 32) and determine why it tripped – excess grease buildup

, etc.

Is the RTD functioning properly? (Figure 37, page 33)

YES

s wiring from the

I solid state r I/O contr

ee page 49 for

(S schematic)

elay to the

ol board OK?

YES

Corr

Is the high-limit thermostat tripped?

ect wiring.

s either of the heater ele

s the solid state relay

I defectiv

I ments defectiv should hav

14.4 Ohms)

Replace the solid state relay.

e? (heaters

esistance of

e a r

YES

eplace the defective

heater

YES

Ensure wiring is

ect. If necessary,

corr

eplace RTD.

YES

s the customer o

I loading the cavity with frozen product?

eplace the I/O

ol boar

contr

ver-

YES

Enable the “F2 Alarm Off” mode (see page 14). continue to operate if the temperatur

ops during an overload condition.

This will allow the oven to

Page 61

TROUBLESHOOTING

Replace the filament transformer(s).

Troubleshooting:

F3: MAG CURR (Magnetron Current Low)

Replace K6 r

elay

U.S.

Intl.

s the K6 mechanical relay in good working or

der?

Is the oven International or U.S.?

YES

Confirm the F3 fuse is a 20-amp A

TMR fuse. I

s it

open/blo

wn?

Energize the magnetron circuit from Test Mode (page 16). Ar

e ther

e 10+ amps present on the current transformer wir

located on the contr

boar

Replace the F3 fuse and verify the operation of the interlock switches (page 24).

YES

Reinstall all components and place the o

ven

back in ser

vice.

YES

eplace the

control board.

YES

eplace affected

components.

Test the high-voltage transformers (page 28). Are the transformers functioning pr

operly?

Test the filament transformers (page 28). Ar

e the filament

functioning pr

operly?

eplace the

capacitor(s).

Test the capacitors (page 27). Are the capacitors functioning properly?

Replace the high-voltage diode(s).

Replace the high-voltage transformer(s).

s primary voltage present at the

high-voltage transformers (page 28)?

VER TEST SECONDARY

VOLTAGES

Replace the control board.

YES

Inspect/Replace wiring between C-17, C-14 of the contr

boar

d and terminals

A+B of the K2 r

elay.

YES

s voltage leaving the K2

anode r

elays on terminals

4+6?

eplace the K2

anode relay.

YES

Are 10+ amps present during the F3 fault alarm?

un test cook cycles to see if fault r

epeats (page 10). If not, clear faults. Did fault repeat?

YES

nergiz

e the magnetron circuit from Test Mode (page 16) and test for control voltage to the anode r

elay. Is 24 VDC present on pins C-17 and C-14 on the contr

ol boar

Test the high-voltage diodes (page

29). Are the high-voltage diodes functioning pr

operly?

eplace the

magnetr

on(s).

YES

Inspect/Replace wiring between K2 relay terminal 4 and T1-1 and between K2 relay terminal 6 and

T2-3 (U.S.) / T2-2

nternational) on the high-

oltage transformers.

Energize the magnetron circuit from Test Mode (page 16) and test for control voltage on the K2 anode r

elay

. Is 24VDC

esent on terminals A+B?

emove and inspect the

magnetr

ons for discolored

antennas or wav

eguide contaminants. Any defects found?

Page 62

40 TR

OUBLESHOO

TING

Troubleshooting:

F4: MONITOR (Door Monitor Defective)

Are the switches opening in the correct sequence (P

, S, M)?

To access TEST MODE or for info on status indicators, see page 16.

YES

e the switches

NO closing in the correct sequence

YES (M, S, P)?

s the F3 fuse blo

wn?

Adjust the door switches. See page 24 for instructions. From the cooling

down or off screen, press and hold the Info key for 5 seconds to reset the

en. The fault should clear.

Disconnect the oven

om the po

fr and then r The fault should clear

Troubleshooting:

F5: MAG TEMP (Magnetron Over Temperature)

wer supply

econnect.

YES

eplace the F3 fuse.

erify wiring. If neces-

, replace the mag-

sar

on cooling fan.

netr

Verify wiring to magnetrons, and verify magnetr not open. Ar

on thermostats ar

e wiring and

thermostats ok?

ect wiring/

Corr

eplace the

r thermostats.

ault message

F should disappear

YES

pen the top co

TEST MODE and test the magnetrons

ver, place the oven in

(see page 16). Are the magnetron cooling fans operating?

o the magnetr

TEST MODE? See page 16.

ons pass testing in the

YES

Replace the magnetron(s) and test again in TEST MODE. Do the magnetrons pass testing?

YES

s the airpath into the electri-

I cal compartment blocked or clogged with debris? Check the cooling fan finger guards and filter on the back panel.

R or r o

YES

emove the debris

eposition the

ven away from

obstruction.

eplace the contr

ol board.

Page 63

TROUBLESHOOTING

Troubleshooting:

F6: EC TEMP (Electrical Compartment Temperature High)

YES

Does the oven have r

oom to v

entilate? See page 1 for standard clearances; 4-5 for openheat source clearances.

s the oven in an area of moderate

temperature (120ºF (49ºC) or cooler)?

YES

Are all three cooling fans rotating?

elocate oven to

cooler area.

YES

Remove obstructions in the air

flo

w and clean the filter. (page 8, step 13).

YES

eplace defective

component.

Troubleshooting:

F7: THERMO (RTD Open)

YES

Is the RTD properly connected to the contr

ol board? (See page 49 for

schematic.)

Corr

ect wiring.

YES

Correct connection.

s the wir

e harness properly connected? Check cooling fan thermostat and cooling fans. (S

ee page 49 for schematic.)

Move oven to open area or remove items that are in close proximity.

Is the RTD open?

sing an Ohmmeter,

measur

e at the control board. The RTD should measure appr

oximately 109

hms at 75

ºF

(24ºC)

. S

ee page 33 for complete ohm temperature chart.

eplace the control board.

eplace the RTD.

Page 64

42 TR

OUBLESHOO

TING

YES

Troubleshooting:

F8: HEAT LOW

e both blower motors moving air?

Ar Check in TEST MODE - see page 16.

Is the high-limit thermostat tripped?

YES

eset (page 32) and

R determine why it tripped – excess

ease buildup, etc.

s the heater defectiv

TEST MODE - see page 16.

YES

eplace defective

R heater and solid state relay.

e? Check in

Is the solid state relay defectiv

YES

eplace the solid

elay.

state r

e or damaged?

Replace the control board.

See page 37 to troubleshoot

OWER

F1: BL (Blower Running Status Bad)

Is the wiring from the solid

elay to the contr

state r

d OK? (See page 49 for

boar

schematic.)

Corr

ect wiring.

YES

Troubleshooting:

F9: CC TEMP (Cook Cavity Temperature High)

If this fault frequently occurs,

- Ensure the oven is cleaned daily (see pages 7-8). Determine if large amounts of grease-laden food are being cooked, and if

ecommend smaller por

so, r

tions per cook cycle.

Page 65

TROUBLESHOOTING

Troubleshooting: No Keypad I

nput

YES

Replace the keypad. If the problem persists, replace the control board.

Is the keypad cable properly connected to the control board?

Correct wiring.

Corr

ect wiring. If wiring is damaged, replace door switch(es).

eplace the door

switch(es).

YES

efer to tr

oubleshooting procedures on page 40.

Troubleshooting:

“Cook Door Open” Message when Door is Closed

Non-F

ault C

ode Troubleshooting

This section provides troubleshooting tips for issues that may occur independently of an oven fault.

Is “F4 MONITOR” fault present in the fault log?

Loosen the two switch bracket scr

ews. With the door closed, position the bracket so that the switch actuator is just engaging the switch levers. Open and close the door

. Are

door switches fr

eely

opening and closing?

ighten the switch bracket screws.

Verify the action of the switch actuators.

When the door closes, do the actuators engage the switches?

YES

Adjust the counterbalance assembly (page

24). I

s issue r

esolved?

Refer to page 24 for pr

oper adjustment

steps.

The opening

der must be P, S, M.

YES

s the wiring from the door switches to contr

ol board OK?

eplace the counter-balance assembly.

Page 66

44 TR

OUBLESHOO

TING

YES

Troubleshooting:

No Displa

oes the keypad beep when

y – Screen is Blank

a key is pressed?

Is wiring from the

ol board to the

contr display OK?

YES

s pin 1 on the J7

I connector receiving 5 VDC? (see schematic, page 49)

YES

Replace the display.

Replace the fuses or

ect wiring.

corr

ect wiring. If ribbon

Corr cable is damaged, r

eplace

the keypad.

eplace the power

supply

Replace the control board.

Check wiring from the power supply to the control board. Correct

wiring if necessar

s the po

wer supply

receiving power?

YES

Is the power supply output 24 VDC?

YES

Is the control board receiving correct VDC?

oltage on pin 2

erify v

V of the J7 connector is 24 VDC (see schematic, page 49).

YES

Verify 5 VDC is

esent on pin 1 of the

pr J7 connector

eplace the control

boar

. If not,

Page 67

TROUBLESHOOTING

YES

Is the food item in the corr

ect starting state

(e.g., frozen, fresh, etc.)?

nsur

e the food item

is being pr

operly

stor

ed/prepared

before cooking.

YES

nsure that the correct amount is being cooked - not mor

e or less than the recipe specifies.

Is the correct amount of food (portion) being cooked?

Ensure that the food item is properly prepared.

YES

s the food item being prepared correctly

and consistently? F

or example, bread cuts

e straight and not “

V” cuts, meat is sliced at correct thickness, pizza dough is correct consistency, etc.

YES

Is the menu part number and revision correct? Verify with customer or contact TurboChef Customer Service.

e there any fault

codes pr

esent? S

ee page

35.

Troubleshoot the fault(s) using the steps on pages 35-42.

Are there any fault codes present? See page

35.

YES

oes the pr

oblem

occur E

VER

Y time the

food item is cooked?

Replace the control boar

Troubleshooting:

Food Not Cooking Properly

Does the problem occur for all programmed recipes? For example, are all recipes undercooked/overcooked/etc.?

Contact TurboChef C

ustomer Service to obtain the correct menu and load it to the oven.

YES

Is the menu part number and revision correct? Verify with customer or contact T

urboChef C

ustomer Service.

roubleshoot the fault(s) using the steps on pages 35-42.

YES

Is the lower air diverter installed?

Install the lower air div

erter and ensure it is in

place after each cleaning.

YES

Page 68

46 TR

OUBLESHOO

TING

Troubleshooting:

“Read Fail” Message When Loading Menu

mart Card

oes a backup copy of

D the menu work?

Is the connection from smart card reader to

d OK?

ol boar

contr

YES

nsure the cable

E connecting the r to the contr securely attached. If the cable is damaged,

eplace it.

Did you use a smart card or USB device?

No backup copy

f the menu car

urboChef, obtain a new menu card

y contacting customer service at

TURBO or +1 214-379-6000.

800.90

d was created by

ame the file

N “menudata.bin” and store it in a top-level folder named “TC_Menus”.

eader

ol board is

USB Device

s the file named

I correctly (menudata.bin) and in the corr

TC_Menus)?

(

Is the USB device securely attached to the oven?

erify the USB device is

V securely attached to the USB port on the oven.

ect location

YES

Is the connection from USB port to control board OK?

Replace the card reader. If the problem persists, replace the control

boar

Ensure the cable connecting the USB

t to the contr

por

d is secur

boar

ely attached and not damaged.

YES

Replace the card reader/ USB port. If the

oblem persists,

eplace the contr

boar

Page 69

TROUBLESHOOTING

Troubleshooting:

“Write Fail” Message When Loading Menu

mart Card

USB Device

Are you trying to write to a smart card or USB device?

YES

Verify the USB device is secur

ely attached to the

USB port on the oven.

Is the connection from USB port to control board OK?

Ensure the cable connecting the USB port to the control boar

d is secur

ely attached and not damaged.

ry writing to a new

smar

t card. Was the

write successful?

YES

Replace the card reader. I

f the problem persists,

eplace the control

boar

Is the connection from smart card reader to control board OK?

s the USB device securely attached to the o

ven?

eplace the card reader/

USB por

t. I

f the

oblem persists,

eplace the control

boar

nsure the cable

connecting the r

eader to the control board is secur

ely attached. If the cable is damaged, r

eplace it.

Page 70

48 TR

OUBLESHOO

TING

roubleshooting:

“Defective Media” Message When Oven is

Plugged in or Restarted

YES

Unplug the oven and then plug it back in.

id this fix the

D problem?

Check for micr

owave

leakage (pages 25-26). I leakage is found, r

eplace

the control board.

f no

oes the message pr

event the oven

from reaching the “Oven Off/

wn” screen?

Cooling D

YES

perate the o

ou would normally.

ven as

Page 71

Oven Schematic

Page 72

Page 73

OVEN SCHEMATIC

Figure 38: i3 Oven Schematic

COLOR CODE (LINE VOLTAGE)

BL - BLUE = LINE V (208/240) BR - BROWN = LINE V (208/240) OR = 240V LINE INPUT FOR TAP 3 ON THE TRANSFORMERS BK = HI-TEMP 240VAC WIRE

COLOR CODE (CONTROL VOLTAGE)

WH - WHITE = CONTROL OUTPUT RD - RED = +24VDC BK - BLACK = 24VDC COMMON OR - ORANGE = STATUS INPUT

A (20 PIN)

B (24 PIN)

C (22 PIN)

CONTROL BOARD

SEE CONTROL BOARD

LISTING FOR PART

NUMBER

3 2 1

Cable, Smart Card Reader

100182

CON-7005

COLOR CODE (HIGH VOLTAGE/TENSION)

WHITE - HI-VOLTAGE WIRE FOR MAG

i3-9247

A18 - TOP BLOWER 0 -10 VDC (J2-1) / RED

A17 - BOT. BLOWER 0 - 10 VDC (J1-1) / YELLOW

C16 - K7-B MAG FAN RELAY INPUT (-) / WHITE

C13 - K1-B FILAMENT RELAY INPUT (-) / WHITE

A9 - RTD -1 INPUT / ORANGE

A8 - RTD - 2 INPUT / ORANGE

A7 - RTD - 3 INPUT / RED

A5 - VOLTAGE MODULE GND. / BLACK

B17 - RELAY COMMON +24VDC (A) / RED B16 - K8 STIRRER RELAY INPUT (-) / WHITE

B10 - BOT BLOWER STATUS OK (J1-5) / BLUE

B8 - BOT BLOWER GND (J1-2 & 4) / BLACK

B7 - TOP BLOWER GND (J2-2 & 4) / BLACK

B2 - BOT BLOWER ENABLE (J1-3) / WHITE

B1 - TOP BLOWER ENABLE (J2-3) / WHITE

C22 - K5-B2 SSR RELAY (B-4) / WHITE

C21 - K4-A2 SSR RELAY (A-2) / WHITE

C20 - SPEAKER (+) / RED

C19 - +24VDC INPUT (+V) / RED

C17 - MAG OT +24VDC /RED

C14 - K2-B ANODE RELAY INPUT (-) / WHITE

C12 - MAG OT STATUS / WHITE

C11 - K3-B MONITOR STATUS (-) / ORANGE

C10 - DS PRIMARY N.O. INPUT / WHITE

C9 - DS SECONDARY N.O. INPUT / WHITE

C8 - -24VDC RETURN (-) BLACK

C7 - SPEAKER (-) / BLACK

C6 - DS PRIMARY COMMON / BLACK

C5 - DS MONITOR & SEC. COMMON / BLACK

C4 - K6-B VOLTAGE RELAY INPUT (-) / WHITE

C3 - VOLT MODULE INPUT / RED

C1 - TOP BLOWER STATUS OK (J2-5) / GRAY

TFT DISPLAY

CON-7004

3 2 1

3 PHASE

WYE

100546

5 WIRE INPUT

380-415VAC

50HZ

A3 - A4 A2 - A3

SAFETY INTERLOCKS

102012

C-10

C-6

QC7

C-20

C-7

i3-9040

i3-9042

Blower Motor Test Points

QC11

456

1 = Bottom Blower 0-10v, Yellow (A-17) 2 = Bottom Blower Enable, White, (B-2) 3 = Top Status OK, Gray, (C-1) 4 = Top Blower 0-10v, Red, (A-18) 5 = Top Blower Enable, White, (B-1) 6 = Bottom Status OK, Blue, (B-10)

Relay Test Points

QC12

1 = (Common +), Red 2 = K1 (Filament), White 3 = K2 (Mags), White 4 = K3 (Monitor), Orange 5 = K6 (Volt), White

6 = K7 (Mag Fan), White 7 = K8 (Stirrer), White 8 = K4 (SSR), White 9 = K5 (SSR), White

10 = Not Used

i3-9100-2

BLUE

QC4

FAN 1 (COOLING/REAR) TC3-0433

FAN 2 (COOLING/REAR) TC3-0433

C-11

C-9

C-5

104155

A-5

C-3

FAN 3 (COOLING/REAR) 100516

HHC-6517-2

A-9

A-8

A-7

C-19

C-8

NOTE; VOLTAGE MODULE NOT PRESENT FOR INTERNATIONAL MARKET OVENS

F1: 12 AMPS ATMR 100592 F2: 12 AMPS ATMR 100592 F3: 20 AMPS ATMR 100599

QC9

100446

101211

ALL FUSES ARE CLASS CC

3 PHASE

BLUE

QC5

BLUE

QC8

EC FAN

THERMOSTAT

120 F (49 C)

102086

N L G

VOLTAGE MODULE

100783

BROWN

(YELLOW)

(BLUE)

BROWN

BLUE

BROWN

BLUE

JUMPER

BROWN

BRN

BROWN

BLUE

BROWN

MAG CT

SPLICE 1

RED

BROWN

BLUE

BROWN

DELTA

100546

230VAC

50HZ

4 WIRE INPUT

208/240VAC

60HZ

NEMA 15-30P

100546

K8 (STIRRER)

BROWN

COMMON

24VDC

B-17

K7 (FANS)

COMMON

B-17

K6 (VOLTS)

BLUE

B-17

K3 (MONITOR)

B-17

K2 (ANODE)

BLUE

K1 (FILAMENT)

BLUE

COMMON

B-17

24VDC

B-16

C-16

ORANGE

BROWN

ORANGE

BLUE

ORANGE

BROWN

C-4

BLUE

C-11

CAPACITOR/DIODE

i5-9530

BLUE

DIODE

700-1214

C-14

C-13

SINGLE

PHASE

3 WIRE INPUT

208/240VAC

60HZ

L 2

L 1

NEMA 6-50P

230VAC

50HZ

STIRRER

100884

60HZ (NON JAPAN) NGC-3062-1 50HZ (NON JAPAN) NGC-3062-2 50/60HZ JAPAN NGC-3062-3

BROWN

BLUE

NOTE: JUMPER ON CAPACITORS FOR 50HZ OPERATION ONLY (BETWEEN TERMINALS 1 & 3)

BLUE

WHITE

BLACK

B-17

i3-9500

RELEASE FOR PRODUCTION ECN# 0909027

HV TRANSFORMERS

NOTE: ONLY THE NGC-3062-1 AND THE NGC-3061-1 HAVE 3 PRIMARY TAPS, ALL OTHER TRANSFORMERS HAVE 2 PRIMARY TAPS

BLUE

BROWN

ORANGE

BROWN

BLUE

ORANGE

BLUE

BROWN

ORANGE

FILAMENT TRANSFORMERS

BLUE

BROWN

ORANGE

FILAMENT TRANSFORMERS

60HZ (NON JAPAN) NGC-3061-1

50HZ (NON JAPAN) NGC-3061-2 50/60HZ JAPAN NGC-3061-3

(JUMPER)

100481

(JUMPER)

100481

NGC-3015

CAPACITORS

60HZ (NON JAPAN 0.91uf) NGC-3020 50HZ (ALL 50HZ OVENS) NGC-3020-2 60HZ JAPAN (0.85uf) 100207

BROWN

MAGNETRON OVERTEMP 212F (100C) 102070

RELAY PIN LOCATION

+ - + 1 2 3 4

C-21

C-22

SOLID STATE

RELAY

NGC-3005

GREG HAUN

HX 1

MANUAL RESET

HIGH TEMP LIMIT

102075

9/15/09

HX ELEMENTS (2)

(3000 WATT EACH)

(14.4 OHMS)

i3-9378

HX 2

TURBOCHEF TECHNICAL SUPPORT

800.908.8726 (USA)

+214.379.6000 (INTERNATIONAL)

SCHEMATIC, i3

MULTIPHASE, 230, 380-415 VAC, 50 HZ

MULTIPHASE, 208 - 240 VAC, 60 HZ

i3-9100

9/15/09

BLACK

101273

101274

COMMON

24VDC

D CASTILLO

Page 74

This page intentionally

left blank.

Page 75

Appendix - Replacing Oven Components

Page 76

Page 77

APPENDIX - REPLACING OVEN COMPONENTS

-1

eplacing O

ven Components

This appendix provides illustrations for removing serviceable items, as well as the item numbers and descriptions for those items. It also includes the item numbers and descriptions for the hardware used to secur

e each component to the o

ven chassis.

The appendix is divided into the follo

wing sections:

- No Cover Removal Required (pages A-2 through A-3)

- O

pening Top Cover Required (pages A-4 through A-5)

- Removing Top Cover Required (pages A-5 through A-7)

- Removing Left Side Cover Required (pages A-8 through A-9)

- Removing Right Side Cover Required (page A-10)

- Removing Left and Right Side Covers Required (page A-11)

If you have any questions that are not addressed in this manual or appendix, please contact TurboChef Customer Service at 800-90TURBO or +1 214-379-6000.

Page 78

-2

* Detail on page A-9.

†

The i3 utiliz

es two v

ersions of the top jetplate. Ovens with serial numbers between 00001 and 01000 use the ceramic top jetplate. All i3 ovens with serial number 01001 and greater use the metal top jetplate that includes the glass jetplate insert.

APPENDIX - REPLA

ver Removal Required (Figures A-1, A-2)

No C

CING OVEN C

OMPONENT

CAUTION: Before removing/installing any component, make sure the oven has cooled and the screen reads “Oven Off.”

dware listed is required for installing component to oven.

Figure Reference #

1 Door Assembly i3-3211 Screw, #8-32 x 3/8, PFH, 100 Deg, SS 102809 (qty 6)

2 Door Gasket i3-9309 None None

3 Door Handle i3-9253 Screw, 1/4-20 x .25 lg, Serrated Hex 102947 (qty 4)

4 D

5 Drain Pan i3-9252 None None

N/A EMI Filter* 100546 Screw, M5 x 8, PPHD, Sems, SS 101707 (qty 4)

N/A EMI Filter Bracket* i3-9389 Screw, Sh Mtl #8 x 1/2, Serrated PHTRH 101688 (qty 4)

N/A EMI F

6 Filter, Air i3-9039 None None

7 F

8 G

9 Hand Gr

10 Jetplate, Bottom i3-9160 Screws and Mounting Clips, Fast Lead i5-3201

11 Jetplate, Top, Ceramic

12 Jetpla

13 Jetplate, Top, Metal

14 Lower Front Panel i3-9246 None None

15 Rack i3-9167 None None

16 Shunt Plate Assembly i3-9307 Screw, 6-32 x .38, PFH, 100 Deg, SS 101430 (qty 9)

17 S

18 S

19 Vent Catalyst Foil Pack RWD-9191 None None

20 V

em Description

oor Skin

ilter Cover*

ilter Bracket

, Top Jetplate

asket

ip (qty 4)

te, Top, Insert

rer, Metal

tir

rer, Mica

tir

ent Tube Cover

eldment, Heat Chnl, Vent

ube

†

em Part Number

i3-9109 S

i3-9390 S

i3-9060

i3-3216 None None

i5-9256 S

†

i5-3204 None None

i3-9427 None None

i3-9425 Screw, Sh Mtl #8 x 1/2, Serrated PHTRH 101688 (qty 10)

i3-9428

i5-9154

NGC-1392 S

NGC-1397 Screw, Sh Mtl #8 x 1/2, Serrated PHTRH 101688 (qty 6)

are Description

Har

crew, 6-32 x .38, PFH, 100 Deg, SS

crew, Sh Mtl #8 x 1/2, Serrated PHTRH

) Screw, Sh Mtl #8 x 1/2, Serrated PHTRH

lug, Knockout, 1/2”, Black

B) P

crew, #8 X 1/2, Serrated, PHTRH, Black Oxide

A) Screw, #10-32 x 1/2, PPH, SS B) Washer, Lock, #10 Ext Tooth, Cres

A) Screw, #10-32 x 1/2, PPH, SS

Washer, Lock, #10 Ext Tooth, Cres

crew, #6 x 3/8, PPHD, Drill Point, Zinc

Har

101430 (qt

101688 (qt

A B) 101191 (qt

101691 (qt

A) 101460 (qty 1) B) 102260 (qty 1)

A) 101460 (qty 1) B) 102260 (qt

101684 (qt

are Part Number(s)

y 9)

y 4)

) 101688 (qty 6)

y 1)

y 2) each

y 1)

y 2)

Page 79

APPENDIX - REPLACING OVEN COMPONENTS

-3

Figure A-1: No Cover Removal Required

igur

e A-2: Door Assembly Detail

NOTE: Item 14 a

ttached to bot-

om jetpla

te upon

installation.

TE:

The installation

of it

ems 10, 11, 12, 16, and 17 will vary based on the oven’s serial number. See the parts list on page A

-2 f

mor

e information.

Page 80

-4

igure

eference #

Item Description Item Part Number Hardware Description Hardware Part Number(s)

1 C

apacit

or and Diode, Monitor Relay

i5-9390 None None

N/A C

over, Top

i3-9243 S

crew, #10-32 x 3/8 lg, PFLH, 100 Deg, SS

101401 (qt

y 2)

2 F

use, F1, 12-amp

100592 None None

3 F

use, F2, 12-amp

100592 None None

4 F

use, F3, 20-amp

100599 None None

5 F

use Holder

103566 S

crew, #8-32 x 3/8, PPHD, Int Sems, SS

102921 (qt

y 4)

N/A Hea

t Shield/Support Bracket*

i3-9224 S

crew, Torx Head, Sh Mtl, 3/8, Cres

102752 (qt

y 2)

N/A Keypad* i3-9247 None None

6 P

ower Supply

101211 S

crew, M3 x 8mm, Sems, PPHD, Cres

103444 (qt

y 3)

7 R

elay (K1 - Filament)

101274 Nut

, Keps, Hex, #6-32, Ext Tooth, Cres

102961 (qt

y 2)

8 R

elay (K2 - Anode)

101273 Nut

, Keps, Hex, #6-32, Ext Tooth, Cres

102961 (qt

y 2)

9 Relay (K3 - Monitor) 101273 Nut, Keps, Hex, #6-32, Ext Tooth, Cres 102961 (qty 2)

10 Relay (K6 - Voltage) 101272 Nut, Keps, Hex, #6-32, Ext Tooth, Cres 102961 (qty 2)

11 Relay (K7 - Mag Fan) 101274 Nut, Keps, Hex, #6-32, Ext Tooth, Cres 102961 (qty 2)

12 Relay (K8 - Stirrer) 101274 Nut, Keps, Hex, #6-32, Ext Tooth, Cres 102961 (qty 2)

13 Relay, Solid State (K4/K5 - Heaters) 101286 Screw, Sh Mtl #8 x 1/2, Serrated PHTRH 101688 (qty 2)

N/A Thermostat, Cooling Fans* 102086 Screw, #6 x 1/2, PPHD, Drill Point, SS 101687 (qty 2)

14 Voltage Sensor 100783 Screw, Sh Mtl #8 x 1/2, Serrated PHTRH 101688 (qty 1)

etail on page A-7.

APPENDIX - REPLA

op Cover Required (Figure A-3)

Opening

CING OVEN C

OMPONENT

UTION: B

efore removing/installing any component, make sure it is disconnected from the

wire harness (where applicable).

ardware listed is required for installing component to oven.

TE: H

o open the top cover:

1. Open the oven door.

emove the two screws that secure the top cover to the heat shield (above the oven door).

Open the top cover.

Secure the support arm in place.

Page 81

APPENDIX - REPLACING OVEN COMPONENTS

-5

Figure A-3: Opening Top Cover Required

Removing Top Cover Required (Figures A-4, A-5, A-6)

DANGER

: Before replacing any microwave circuit component, ensure the oven is removed from

wer source. Replacing a component while the oven is in operation can result in serious injury or

death.

CAUTION: Before removing/installing any component, make sure it is disconnected from the wire harness (where applicable).

Hardware listed is required for installing component to oven.

To remove the top cover:

1. Open the top cover (see page A-4 for details).

2. R

emove the hinge screws located near the back of each side of the top cover.

3. Detach the support braces from the oven frame. (They should remain attached to the top panel.)

UTION:

When detaching the support braces, be sure to support the top cover to prevent

it fr

om collapsing onto the components in the electrical compar

tment.

4. Remove the top panel and place it where it will not be damaged.

CAUTION: The top cover has critical components attached. Handle it carefully.

Page 82

-6

APPENDIX - REPLA

CING OVEN C

OMPONENT

Figure

eference #

N/A Waveguide (Left) i5-3210 Nut, Keps, Hex, #10-32, Ext Tooth, Cres 102963 (qty 9)

N/A Waveguide (Right) i5-3210 Nut, Keps, Hex, #10-32, Ext Tooth, Cres 102963 (qty 9)

N/A W

N/A Waveguide Gasket (Right) i5-9331 None None

Item Description Item Part Number Hardware Description Hardware Part Number(s)

or, High-Voltage (x2)

1 C

2 C

3 Control Board CON-3001 Nut, Keps, Hex, #6-32, Ext Tooth, Cres 102961 (qty 4)

4 Cooling Fan, Exterior (x2) TC3-0433 Screw, Sh Mtl #8 x 1/2, Serrated PHTRH 101688 (qty 2) each

5 Cooling Fan, Interior 100516 Screw, #8-32 x 2”Lg, PPHD, SS 101659 (qty 2)

6 C

7 C

8 Diode

9 Displa

10 M

11 M

12 M

13 Smar

14 Stirrer Coupling Spider Insert 104134 None None

15 Stirrer Hub (x2) 104132 Set Screw (Provided) N/A

16 S

17 S

18 S

19 T

20 Thermostat, Magnetron (Right) 102070 Screw, Sh Mtl, Drill Point, 6-32 x 3/8, PPHD, Zinc 101684 (qty 2)

21 T

22 Transformer, High-Voltage (x2) NGC-3062-1 Screw, Sh Mtl #8 x 1/2, Serrated PHTRH 101688 (qty 4) each

apacit

or Clamps (x2)

apacit

an Finger Guard (x2)

ooling F

an, Magnetron

ooling F

igh-Voltage (x2)

, H

y, TFT

agnetron (Left)

agnetron (Right)

otor Controller

t Card/USB Port

tirrer Motor

tirrer Motor Bracket

rer Shaft Kit*

tir

mostat, Magnetron (Left)

her

ransformer, Filament (x2)

veguide Gasket (Left)

100232 None None

ew, Sh Mtl #8 x 1/2, Serrated PHTRH

100134 S

100086 S

i3-3217 S

100481 S

i5-3207 Nut

NGC-3015 S

ON-7039

ON-7005

100884 S

i5-9075 S

i5-9151 / i3-3215* None None

102070 S

NGC-3061-1 S

i5-9331 None None

ew, Sh Mtl #8 x 1/2, Serrated PHTRH

ew, M4 x 6, PPH SQ CO Sems, Zinc

ew, Sh Mtl #8 x 1/2, Serrated PHTRH

, Keps, Hex, #4-40, Ext Tooth

crew, Sh Mtl #8 x 1/2, Serrated PHTRH

) Standoff, Round, .12 ID, .25 OD x .375”

, Keps, Hex, #4-40, Ext Tooth

B) Nut

crew, M4 x 6, PPH SQ CO Sems, Zinc

ew, Sh Mtl, Drill Point, 6-32 x 3/8, PPHD, Zinc

crew, Sh Mtl #8 x 1/2, Serrated PHTRH

101688 (qt

101672 (qt

101688 (qt

102960 (qt

101688 (qt

) 101923 (qty 4)

A B) 102960 (qt

101672 (qt

101684 (qt

101688 (qt

y 2) each

y 4)

y 2) each

y 4)

y 2)

y 4) each

The i3 utilizes two versions of the stirrer shaft. Ovens with serial numbers between 00001 and 01000

must use i5-9151. All i3 o

vens with a serial number of 01001 or greater use i3-3215.

Page 83

APPENDIX - REPLACING OVEN COMPONENTS

-7

Figure A-4: Removing Top Cover Required

Figure A-5: Stirrer Motor and A

ssembly Detail

REF

: Cooling Fan

her

mostat

igur

e A-6: Top Cover Detail

REF: Heat Shield

REF

: Keypad

Page 84

-8

* NOTE: For more interlock switch detail, see Figure A-9, page A-11.

APPENDIX - REPLA

ving Left Side Cover Required (Figures A-7)

emo

UTION: Before removing/installing any component, make sure it is disconnected from the

CING OVEN C

OMPONENT

wire harness (where applicable).

CAUTION: Be careful to not tear the insulation when servicing components. Always reset the insulation properly before reinstalling the side panel.

Hardware listed is required for installing component to oven.

o remove the left side cover, remove the screws securing the panel to the oven frame. To re-install the left

ver, you may need to open the top cover (see page A-4 for details).

side co

Figure

eference #

1 Blo

2 Blo

N/A C

3 Helper Spr

4 Interlock Switch, Primary* 102012 Screw, #4-40 x 1”, PPH, Sems 102903 (qty 2)

5 M

N/A Power Cord i5-9127 None None

em Description

wer Motor (top)

wer Motor (bottom)

ver, Left Side

ing, Interlock Switch*

ting Bracket, Interlock Switch*

oun

em Part Number

i5-9040 Nut

i5-9042 Nut

i3-9301 S

i5-9397 None None

i5-9272 S

are Description

Har

, 1/4 - 20, Serr Hex Flange, Plated

ew, #8 Serr, PHD Truss, Black Oxide

ew, #10-32 x 3/4 lg, PPH Sems, Int Th

are Part Number(s)

Har

100906 (qt

101691 (qt

102937 (qt

y 4)

y 5)

y 2)

Page 85

APPENDIX - REPLACING OVEN COMPONENTS

-9

Figure A-7: Removing Left Side Cover Required

REF: EMI Filter, Bracket, and Cover

Page 86

Figure A-8: Removing Right Side Cover Required

Figure R

eference #

em Description

em Part Number

Har

are Description

Har

are Part Number(s)

1 Catalytic Converter i3-9066 None None

N/A C

over, Right Side

i3-9302 S

crew, #8, Serr PPHD, Truss, Black Oxide

101691 (qt

y 5)

2 Hea

er (x2)

i3-9378 S

ew, #8-32 x 3/8

102921 (qt

y 4)

3 Helper Spring, Interlock Switch* i5-9397 None None

4 I

nterlock Switch - Monitor*

102012 S

crew, #4-40 x 1”, PPH, Sems

102903 (qt

y 2)

5 I

nterlock Switch - Secondary*

102012 S

crew, #4-40 x 1”, PPH, Sems

102903 (qt

y 2)

6 Mounting Bracket, Interlock Switch* i5-9272 Screw, #10-32 x 3/4 lg, PPH Sems, Int Th 102937 (qty 2)

7 Plate, Heater i3-9379 Screw, Sh Mtl #8 x 1/2, Serrated PHTRH 101688 (qty 10)

N/A R

TD, Cook Cavity

HHC-6517-2 S

crew, Sh Mtl #8 x 1/2, Serrated PHTRH

101688 (qt

y 2)

8 Shield

, Hea

ter Insulation (x2)

i5-9216 None None

9 Thermostat, High-Limit 102075 Screw, M4 x 6, PPH SQ CO Sems, Zinc 101672 (qty 2)

emo

ving Right Side Cover Required (Figure A-8)

UTION: B

efore removing/installing any component, make sure it is disconnected from the

wire harness (where applicable).

UTION: B

e careful to not tear the insulation when servicing components. Always reset the

insulation properly before reinstalling the side panel.

ardware listed is required for installing component to oven.

To remove the right side cover:

1. Remove the screws securing the panel to the oven frame.

2. Remove the right side cover.

TE: For more interlock switch detail, see Figure A-9, page A-11.

-10

APPENDIX - REPLA

CING OVEN C

OMPONENT

Page 87

APPENDIX - REPLACING OVEN COMPONENTS

-11

igur

erence #

Item Description Item Part Number Hardware Description Hardware Part Number(s)

1 H

inge, Bracket, Slide, LHS

i5-9196 Nut

, Keps, Hex, #8-32, Ext Tooth, Cres

102962 (qt

y 4)

2 H

inge, Bracket, Slide, RHS

i5-9195 Nut

, Keps, Hex, #8-32, Ext Tooth, Cres

102962 (qt

y 4)

3 Hinge, Cam, Weldment, LHS i5-9313 Washer, Nylon, Hingepin C0504 (qty 1)

4 Hinge, Cam, Weldment, RHS i5-9314 Washer, Nylon, Hingepin C0504 (qty 1)

5 Hinge, Guide Block, Top i5-9394 Nut, Keps, Hex, #8-32, Ext Tooth, Cres 102962 (qty 4)

6 Hinge, Guide Block, Bottom i5-9393 None None

7 H

inge, Gusset, LHS

i5-9178 Nut

, 1/4 - 20, Serr, Hex Flange, Plated Steel

100906 (qt

y 2)

8 H

inge, Gusset, RHS

i5-9179 Nut

, 1/4 - 20, Serr, Hex Flange, Plated Steel

100906 (qt

y 2)

9 H

inge Module, Base

i3-9193 None None

10 Hinge, Torsion Bar i3-9144 Spacer, Adjustment Call TurboChef

11 Hinge, Weldmt, Ctrblnce Brkt, LHS i5-9326 Screw, 10-32 x 3/8 lg, PFLH, 100 Deg, SS 101401 (qty 3)

12 Hinge, Weldmt, Ctrblnce Brkt, RHS i5-9327 Screw, 10-32 x 3/8 lg, PFLH, 100 Deg, SS 101401 (qty 3)

emo

ving Right and Left Covers Required (Figure A-9)

UTION: Before removing/installing any component, make sure the oven has cooled and the

screen reads “Oven Off.”

Hardware listed is required for installing component to oven.

igure A-9: Counter Balance Assembly, Hinge, and Switch Detail

Page 88

For service or information:

lobal Operations

4240

nternational Pkwy, Suite 105

Carr

ollton, Texas 75007 USA

+1 214-379-6000

PHONE

+1 214-379-6073

turbochef

.com

WITHIN NORTH AMERICA CALL

Customer Service at 1-800-90TURBO

OUTSIDE NORTH AMERICA CALL

+1 214-379-6000 or

Your Authorized Distributor

t Number: i3-9231 / Revision C / January 2011

P Country Code: NA/EU

TurboChef i3 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual