O
wner
’
s Manual
FOR
THE TURBOCHEF HIGH H BATCH 2
TM
RAP
ID COOK OVEN
TM
© 2009 TurboChef Technologies, Inc.
MODEL
TM
SERIAL NUMBER
INSTALLED BY
ATION CHECKED BY
ALL
INST
CENTER NAME / NUMBER
VICE
SER
For service or information:
WITHIN NORTH AMERICA CALL
Customer Service at 1-800-90TURBO
SIDE NORTH AMERICA CALL
OUT
+1-214-379-6000 or
Your Authorized Distributor
The information contained in this manual is impor
epair of this o
and r
ears of tr
y
Errors – descriptive, typographic, or pictorial – are subject to correction. Specifications are subject to
change without notice.
ouble-free service.
ven. Follow these procedures and instructions to ensure satisfactory baking results and
tant for the proper installation, use, maintenance,
Please carefully read this manual and retain it for future reference.
Table of Contents
Important Safety Instructions i
Important Safety Instructions – Please Read First i
eneral S
G
Reducing Fire Risk i
eventing Oven Damage ii
r
P
rounding Instructions ii
G
ower Cord Replacement ii
P
Specifications and Installation 1
Theor
Certifications 1
Dimensions 1
Construction 2
Exterior 2
Interior 2
Electrical Specifications 2
United States 2
Canada
Latin America
E
U
Standard Features 3
erformance 3
P
nstallation 3
I
P
Damaged Shipment Claims 3
Lifting and Placing the Oven 3
Securing Oven to Cart 5
D
B
Installation Near Open Heat Source 6
Setup 6
V
ptional Installation Items 7
O
Oven Restraint Kit 7
Oven Cart 7
Replacing/Exchanging Jetplates 8
afety Information i
y of Operation 1
urope/Asia/Pacific 2
nited Kingdom/Ireland 2
ackaging
ouble S
uilt-in I
entilation Requirements 6
tacking Ovens 5
nstallation 5
2
2
3
Oven Maintenance 9
aily Cleaning 9
D
eep Cleaning
D
ting the Oven 12
a
Oper
10
Control Display and Key Identification 12
Cooking I
nstructions 13
Additional Cooking Options 14
ime Screen 14
T
Done Screen 14
Options Menu 14
Enabling/Disabling the Edit Menu 15
Erasing the Recipe Menu 15
Enabling/Disabling the Write Card Function 16
Enabling/Disabling the Time Screen 16
nabling/Disabling the Done Screen 17
E
nabling/Disabling the Demonstration Mode 17
E
rogramming Recipes 18
P
djusting the Cook Chamber Temperature 18
A
Modifying Recipes 18
rdering a Smart Card 20
O
Loading Menu from Smart Card 20
Saving Menu to Smart Card 20
Checking Recipe Counter 20
Troubleshooting Tips 22
Recording the Serial Number 22
Recording Error Messages 22
Checking the Fault Log 22
Common Issues and Solutions 22
able of Common Issues and Solutions 23
T
North America Limited Warranty 24
International Limited Warranty 27
IMPORTANT SAFET Y INSTRUCTIONS
ANT SAFETY INSTRUCTIONS
IMPOR
T
ARNING: When operating this oven, strictly adhere to all safety precautions below, on page ii,
W
and throughout this manual to reduce the risk of burns, electric shock, fire, injury, oven damage, or
operty damage. Improper installation, adjustment, alteration, service, or maintenance of this equipment
pr
can cause property damage, injury, or death. Thoroughly read the installation, operating, and maintenance
instructions before installing or servicing this equipment.
General Safety Information
o
Use this appliance only for its intended uses as described in this manual.
o
Only qualified service personnel should service this appliance. Contact the nearest authorized service
facility for examination, repair, or adjustment.
o
Always ensure the oven is disconnected from the power supply before servicing, repairing, or adjusting
any components or parts.
x
o
DO NO
x
o
DO NOT store or use flammable vapors or liquids (e.g., gasoline) in the vicinity of this appliance.
x
o
DO NO
x
o
DO NO
laborator
x
o
DO NO
x
o
DO NOT cover or block any openings on this appliance.
x
o
DO NOT store this appliance outdoors.
x
o
DO NOT use this appliance near water.
x
o
DO NOT immerse this appliance or any of its components (e.g., cord, plug, etc.) in water.
x
o
DO NO
T place the cord near heated surfaces.
T allow children to use this appliance.
T place corrosive chemicals or vapors in this appliance. It is not designed for industrial or
y use.
T operate this appliance if it
- Has a damaged cord or plug
s not working properly
- I
- Has been damaged or dropped
T let the cord hang over the edge of a table or counter.
i
Reducing Fire Risk
If materials inside the oven ignite or if smoke is observed:
1. Keep the oven door closed.
2. Turn off the oven.
Disconnect the power cord or shut off power at the fuse/circuit breaker panel.
3.
o
efully attend the o
Car
to facilitate cooking.
x
o
DO NOT leave items in the cook cavity when the oven is not in use.
x
o
DO NO
x
o
DO NO
T cook items wrapped in cling wrap or plastic film.
overcook food.
T
ven if paper, plastic, or other combustible materials are placed inside
ii
IMPORTANT SAFET Y INSTRUCTIONS
P
r
eventing Oven Damage
o
Clean the oven daily (page 9). Failure to do so will adversely affect cooking performance and shorten
the life of the oven.
o
O
nce per month or mor
e frequently depending on use, perform the deep cleaning procedure (pages
10-11). Failure to do so will adversely affect cooking performance and shorten the life of the oven.
o
Clean the o
v
en only with TurboChef Oven Cleaner.
o
Operate the oven only when food is in the cook chamber.
o
x
DO NO
T clean with a water jet.
o
x
DO NOT slam or mishandle the oven door.
o
x
DO NOT frequently open and close the door to check the cook status of the food.
o
x
DO NOT allow cleaning solution or water to remain in the cook chamber after cleaning or at
any other time.
o
When servicing this appliance, do not tear insulation to get to components. Rather, find the edge of
the insulation and remove the tape that holds it in place.
Gr
ounding Instructions
W
ARNING:
Improper grounding increases the risk of electric shock.
This appliance must be gr
ounded. It is equipped with a cord that has a grounding wire and plug, which
in the ev
ent of an electrical short circuit reduce the risk of electric shock by providing an escape wire for
the electric curr
ent. The wire must be plugged into an outlet that is properly installed and grounded.
Consult a qualified electrician or serviceman for more information on grounding instructions or to
determine if the appliance is pr
operly grounded.
o
x
DO NOT use an extension cord. If the power supply cord is too short, ask a qualified electrician or
ser
viceman to install an outlet near the appliance.
Power Cord Replacement
To avoid potential hazards, only the manufacturer, an authorized service agent, or a similarly-qualified
person should replace a damaged power cord.
31.7 in. (805 mm)
29.2 in. (742 mm)
25.9 in. (658 mm)
21.4 in. (544 mm)
38.8 in. (986 mm)
17.4 in. (442 mm)
10 in.
(254 mm)
T
heor
y of Operation
The TurboChef®High h Batch 2TMoven generates
high heat transfer rates to rapidly cook food b
y
recirculating impinged air at speeds of up to 60
mph.
The technology includes utilizing a variable
speed blo
w
er
, oscillating rack, and catalytic
conv
er
ter, resulting in minimal energy input, high
food quality
, and UL-certified ventless operation.
Certifications
UL, cUL, NSF, TÜV, CE
UL 710B (KNLZ) listed for v
entless operation.
Dimensions
Single Units
H
eight 17.4′′
(442 mm)
with legs* 21.4′′ (544 mm)
without legs
17.4′′
(442 mm)
W
idth
25.9
′
′
(658 mm)
D
epth
29.2
′
′
(742 mm)
with handle
31.7′′
(805 mm)
W
eight 157 lb. (71 kg)
D
ouble Units (Requires a Stacking Kit)
Height
top w/ legs
42.8′′
(1087 mm)
top w/out legs 38.8′′ (986 mm)
Width 25.9′′ (658 mm)
Depth 29.2′′ (742 mm)
with handle 31.7′′ (805 mm)
W
eight
314 lb. (142 kg)
* Legs ar
e 4′′
(102 mm)
Cook Cavity
H
eight 8′′
(203 mm)
Width 18.75′′ (476 mm)
Depth 16.75′′ (425 mm)
V
olume
1.45 cu. ft. (41.1 liters)
Wall Clearance
Top 2′′ (51 mm)
S
ides 2′′
(51 mm)
1
FIGURE 1 : High h Batch 2 Dimensions
Specifications and Installation
SPECIFICATIONS AND INSTALLATION
2
SPECIFICATIONS AND INSTALLATION
C
onstruc
tion
Exterior
o
Stainless steel front, top, back, and powdercoated sides
o
4′′ (102 mm) matte black legs
o
E
rgonomic, cool to touch po
wder-coated door
handle
Interior
o
304 stainless steel interior
o
Water-tight construction
o
Interchangeable jetplates for customized
cooking results
Elec
trical Specifications
Unit
ed States
o
HHB (P/N: HHB-8603-1)
P
hase 1
V
oltage* 208/240 VAC
F
requency 50/60 Hz
C
urrent 24 amps
Max Circuit 30 amps
M
ax Input 5000 watts
Cord 10 gauge, 3 wire, 6 foot, SOOW
Plug NEMA 6-30P
Canada
o
HHBC (P/N: HHB-8603-1C)
Phase 1
V
oltage* 208/240 VAC
F
requency 50/60 Hz
C
urrent 24 amps
Max Circuit 50 amps
Max Input 5000 watts
Cord 10 gauge, 3 wire, 6 foot, SOOW
P
lug NEMA 6-50P
*
S
mart Voltage Sensor Technology automatically
senses the supply voltage and prompts the operator to configure the oven to the correct setting
(208 or 240). H
owever, it does not compensate
for lack-of or o
v
er voltage situations.
Latin America
o
HHBL
A (P/N: HHB-8603-1K-2073)
P
hase
1
Voltage 230 VAC
F
r
equency 50/60 Hz
Current 24 amps
M
ax Circuit 30 amps
Max Input 5000 watts
Cor
d 10 gauge, 3 wire, 6 foot, SOOW
Plug NEMA 6-30P
Europe/Asia/Pacific
o
HHBEW (P/N: HHB-8603-1W)
Phase 3
Voltage 400 VAC
F
requency 50/60 Hz
C
urrent 10 amps
M
ax Circuit 16 amps
M
ax Input 5000 watts
Cord HO7RN-F, 5 wire
P
lug IEC 309, 5-pin, 16 amp
o
HHBED (P/N: HHB-8603-1D)
Phase 3
V
oltage 230 VAC
Frequency 50/60 Hz
Current 18 amps
Max Circuit 20 amps
Max Input 5000 watts
Cord HO7RN-F, 4 wire
P
lug
IEC 309, 4-pin, 32 amp
United Kingdom/Ireland
o
HHBUK (P/N: HHB-8603-1K)
P
hase 1
V
oltage 230 VAC
Frequency 50/60 Hz
Current 24 amps
Max Circuit 30 amps
M
ax Input 5000 watts
Cor
d HO7RN-F, 3 wire
P
lug
IEC 309, 3-pin, 32 amp
NOTE: The owner is responsible for supplying
voltage that meets the above specifications. For
mor
e information, consult a qualified electrician.
SPECIFICATIONS AND INSTALLATION
3
tandar
S
ntegral r
I
o
d Features
ecirculating catalytic converter for UL
listed ventless operation (UL KNLZ)
nterchangeable top and bottom jetplates for
I
o
product specific cooking
ariable-speed High h recirculating
V
o
w system
impingement air
Oscillating rack for high heat transfer without
o
flo
spotting
Half-sheet pan/16-inch pizza capacity
o
mart Voltage Sensor Technology* (U.S. only)
S
o
Stackable design (requires stacking kit)
o
mart menu system capable of storing up to 72
S
o
ecipes
r
uilt-in self diagnostics for monitoring oven
B
o
components and per
Includes plug and cord (5 ft.)
o
arranty - 1 year parts and labor
W
o
formance
Performance
o
eat transfer rates (h) are 3X–4X typical
H
convection oven
o
eat transfer rates (h) are 2X typical
H
conveyor oven
Damaged Shipment Claims
pon delivery, remove oven from its packaging
U
o file a claim,
and immediately note any damage.
T
contact the shipping company within 24 hours of
eceiving the shipment.
r
TurboChef is not responsible
if a product is damaged during shipment.
Lifting and Placing the Oven
ARNING
W
: Oven weight is approximately
157 lb. (71 kg). Two or more persons are
required to lift it.
ARNING
W
: To prevent personal injury or
damage to the oven, DO NOT lift the oven
om the front and rear or by the handle.
r
f
ARNING
W
placed on the table or
urboChef will not recognize a fallen oven as a
T
warrantable claim and is not liable
injuries that may r
When lifting and placing the o
: Ensure the oven is properly
countertop at all times.
for any
esult.
ven:
1. Position one or more persons on left and right
sides of oven.
nstallation
I
nstall or locate this appliance only in accordance
I
with the instr
uctions provided below and on pages
4-6.
Packaging
vens are packaged in a double-wall corrugated
All o
x with integrated skids. If it is possible the oven
bo
may be shipped fr
om its original place of
installation for any reason, TurboChef recommends
retaining the packaging in good condition.
2. Lift from bottom of oven.
lace oven on surface at least 30
P
3.
deep and capable of suppor
′′(762 mm)
ting 167 lb. (76 kg).
B
olt
F
lat Washer
Bracket
F
la
t Washer
Split
-L
ock Washer
Nut
FIGURE 3 : Stacked HHB 2 Ovens (Two Configurations)
4
SPECIFICATIONS AND INSTALLATION
FIGURE
2
: HHB 2 Oven Secured to TurboChef Oven Cart
2.0" (51mm)
2.0" (51mm)
2.0" (51mm)
1: Must be included by contractor
4.0" (102 mm)
300 CFM (8.5 CMM)
Discharge to Ambient
Fan
2.0" (51mm)
Unobstructed
Airflow
Unobstructed
Airflow
Notes:
FIGURE 4: Built-in Installation
5
SPECIFICATIONS AND INSTALLATION
Securing Oven to Cart
eference Figure 2, adjacent.
R
en cart wheels.
1. Lock the o
v
2. Place the oven on the cart.
ARNING: D
W
o not attempt to lift the oven
with fewer than 2 people.
WARNING: When lifting the oven, position
at least one person on each side. Do not lift
ven from the front and back, and do not
the o
use the handle to lift the o
ARNING: Do not transport ovens on cart
W
ven.
when stacked.
4. Attach one oven cart bracket to each leg
(kit HHB-8206 includes four brackets).
5. Secure each leg by aligning the bracket with the
en cart and attaching the parts
holes on the o
v
listed in Figure 2.
ouble Stacking Ovens
D
e the surface that will hold the stacked
nsur
1. E
vens can support the weight (314 lb./142 kg).
o
w each oven time to cool and then unplug.
2. Allo
f stacking ovens on an oven cart, make sure
3. I
the bottom o
ven is bolted to the cart and the
wheels are locked (Figure 2).
ttach the stacking bracket to the back of the
4. A
en using the existing oven screws as
bottom o
sho
v
wn in F
igure 3.
5. Remove the screws from the top oven, as
shown in Figure 3.
If desired, remove the legs from the top oven.
6.
NOTE: Ovens can be stacked either with legs
ved from the top oven.
attached or r
lace the top oven on the bottom oven.
7. P
emo
WARNING: Do not attempt to lift the oven
wer than 2 people.
with fe
WARNING: When lifting the oven, position
at least one person on each side. D
o not lift
the oven from the front and back, and do not
en.
use the handle to lift the o
v
8. Align the holes on the stacking bracket with the
holes on the top oven and reinstall the screws.
ARNING: Do not stack ovens more than
W
two-high.
-In Installation
Built
TurboChef ovens are designed to be installed on a
counter
top or table. They are not intended for
built-in or enclosed installation.
“Built-in or enclosed installation” is defined as
installing an oven in any structure that surrounds
the oven by five sides (top/rear/base/side panels).
If installation must be “built in,” the operator must
ensure the following (see Figure 4):
o
At least 300 cfm (8.5 cmm) of supplement flow
within the cabinet.
o
t least 2
A
′′ (51 mm) clearance to ev
The operator will be r
esponsible for compensating
y surface.
er
any extra time required to service the product due
to removing the product for serviceability.
21.4 (544 mm)
21.4 (544 mm)
FIGURE
5: Installation Near Open Heat Source
6
SPECIFICATIONS AND INSTALLATION
nstallation Near Open Heat Source
I
When placing a
heat sour
TurboChef oven near an open
ce, strictly adhere to the following
(Figure 5):
o
erify oven location has a minimum 6
V
′′ (152
mm) clearance on top and minimum 2′′ (51
mm) of clearance on each side.
o
I
ven is being placed near a grill or stove,
f the o
there must be a divider between the oven and
the open heat source, with a minimum of 6′′
(152 mm) betw
o
If the oven is being placed near a fryer, there
must be a divider betw
een the oven and the divider.
een the oven and fryer,
with a minimum of 12′′ (305 mm) betw
ven and the divider.
o
o
The height of the divider must be gr
or equal to the height of the o
eater than
en (21.4"/544
v
mm).
een the
etup
S
nce the oven is properly positioned on the
O
counter:
emove packing material from the cook cavity.
R
1.
nstall the oven rack by placing it over the
I
2.
support pins.
3. Plug the oven into a wall-mounted electrical
receptacle. (See Electrical Specifications, page 2.)
4. The oven has been preprogrammed with factory
settings and is ready to operate out of the box.
Ventilation Requirements
TM
The H
igh h B
atch 2
has been tested b
Underwriters Laboratory, which has concluded that
this oven can be installed and operated ventless for
all food items except “Fatty Proteins.” Please call
1-800-90TURBO or +1 214-379-6000 for fur
information.
y
ther
7
SPECIFICATIONS AND INSTALLATION
NO
TE: I
f using 18”
(457 mm) car
t, subtract
6” (152 mm) fr
om all
measurements.
Optional I
nstalla
tion Items
Oven Restraint Kit (P/N: TC3-0242 KIT)
ven restraint kit is an optional device that
The o
prevents the oven from moving forward during use
and cleaning. I
t will not prevent the oven from
falling off a countertop if the oven is pulled off or
the legs are allowed to slide off the edge. Call
1-800-90TURBO or your Authorized Distributor
for more information.
ven Cart
O
Construction
o
Available heights: 18′′ (457 mm) or
24′′ (610 mm)
o
304 stainless steel
o
14-gauge 304 stainless steel top
o
16-gauge 304 solid stainless steel shelf
o
6
our
F
′′(152 mm) high polyur
casters, fr
ont two with safety locking brakes;
ethane tir
ed
bolt-on to stainless steel leg
tandard Features
S
o
R
cement: Welded gusset plates between
einfor
legs and top to ensure rigidity/eliminate stand
racking
o
rame: Fully welded 1.5
F
mm) squar
o
Easy to assemble
e stainless steel tube
′′ x 1.5′′ (38 mm x 38
Call 1-800-90TURBO or your Authorized
istributor for more information.
D
18′′ (457 mm) Oven Cart Dimensions
Height 18′′ (457 mm)
en
with single o
with stacked o
v
ens*
v
top unit without legs
top unit with legs
39.4
′′ (1001 mm)
56.8
′′ (1443 mm)
60.8
′′ (1544 mm)
Width 27.8′′ (706 mm)
with single oven 27.8′′ (706 mm)
with stacked ovens* 27.8′′ (706 mm)
epth
D
with single o
en 31.7
v
26.625
′′ (676 mm)
′′ (805 mm)
with stacked ovens* 31.7′′ (805 mm)
24′′ (610 mm) Oven Cart Dimensions
eight 24
H
′′ (610 mm)
with single oven 45.4′′ (1153 mm)
with stacked ovens*
top unit without legs 62.8′′ (1595 mm)
top unit with legs 66.8′′ (1697 mm)
idth 27.8
W
′′ (706 mm)
with single oven 27.8′′ (706 mm)
with stacked ovens* 27.8′′ (706 mm)
Depth 26.625′′ (676 mm)
with single oven 31.7′′ (805 mm)
ens* 31.7
with stacked o
es Stacking Bracket.
equir
*R
Assembly instr
f additional help is needed, call 1-800-90TURBO
I
our Authorized Distributor.
or y
v
′′ (805 mm)
uctions are included with the cart.
FIGURE 6 : 24′′ (610 mm) Oven Cart with Oven(s)
Bottom Jetplate
Top Jetplate
Bottom Support Rail (Right)
Rack
Top Support Rail (x2)
Bottom Support Rail (Left)
FIGURE 7 : Removing Jetplate
8
SPECIFICATIONS AND INSTALLATION
Replacing/Exchanging Jetplates
Reference Figure 7. The top and bottom jetplates
ensure hot air is distributed evenly to maximize
food quality. For product-specific results, jetplates
with differ
To remove the bottom jetplate:
1. Ensure the oven is off/cooling down and the
2.
3.
4. Remove the lower jetplate.
To remove the top jetplate:
1. Ensure the oven is off/cooling down and the
2.
3.
4.
5.
6. Remove the top jetplate.
ent hole patterns can be installed.
cook cavity temperature is below 150°F (66°C).
emove the oven rack.
R
Remove both lower support rails.
cook cavity temperatur
e is belo
w 150°F (66°C).
Remove the oven rack.
emove the filter bracket.
R
Remove both upper support rails.
If additional clearance is required, remove the
erter from the rear oven wall using a
air div
hillips screwdriver.
P
1
2
4
5
7
6
Sup
plies and E
quipment:
T
urboChef Ov
en Cleaner (P/N: 103180), Oven Guard
(P/N: 103181), nylon scrub pad, cleaning towel, soft-bristle cleaning brush,
P
hillips screwdriver (only if required for top jetplate removal)
S
tep 1: Prepare the Oven.
o
E
nsur
e the oven is turned off – press the ON/OFF key.
o
DO NOT attempt to clean the oven until the display reads “Ready to Clean.”
W
ARNING: Injury can occur if the oven is not allowed to cool properly
befor
e cleaning.
Step 2: Remove the Oven Rack.
o
Wash, rinse, sanitize, and dry the oven rack.
S
tep 3: Clean the Grease Filter.
o
G
rasp the filter latch and lift and pull out until the filter and bracket lie flat
(F
igure 3).
o
R
emove the filter from the bracket and gently rinse it.
CAUTION: DO NOT scrub the filter or use a water jet when cleaning.
o
I
f required, replace the filter (HHB-8287) if it has large holes or is becoming
detached from the frame.
Step 4: Clean the Oven Door and Cook Chamber.
o
U
sing a damp to
wel, remove food particles.
o
F
or stubborn stains, spray Oven Cleaner and allow it to penetrate for 5 minutes.
o
Scrub with a nylon scrub pad.
o
Wipe the oven door and cook chamber with a clean damp towel.
o
Using a clean dry towel, thoroughly dry the cook chamber.
S
tep 5: Reinstall the Grease Filter and Oven Rack.
S
t
ep 6: Apply Oven Guard
o
Follow instructions on bottle.
S
tep 7: Wipe the Oven Exterior with a Clean Damp Towel.
CAUTION: DO NOT spray chemicals into any openings, such as the
louv
ers on the side panels or the cooling fans on the back of the o
ven.
D
oing so can damage critical oven components, resulting in a non-
warranty service call.
9
OVEN MAINTENANCE
3
Oven Maintenance
The daily and deep cleaning procedures below will help maintain the High h Batch 2 oven. Be sure to use
only TurboChef Oven Cleaner; any other cleaner can damage and void the warranty on critical parts. To
urboChef Oven Cleaner, Oven Guard, or a new filter, call 1-800-90TURBO, +1-214-379-6000, or
T
der
or
your Authorized Distributor.
2
1
5a
3
4a
4b
5b
D
eep Cleaning
TurboChef recommends deep-cleaning once per month, or more frequently
depending on o
v
en use.
Step 1: Prepare the Oven.
o
Ensure the oven is turned off – press the ON/OFF key.
o
DO NOT attempt to clean the oven until the display reads “Ready to
Clean.
”
W
ARNING
: Possible injury can occur if the oven is not allowed to
cool
properly before cleaning.
Step 2: Remove the Oven Rack.
o
Wash, rinse, sanitize, and dry the oven rack.
S
tep 3: Clean the Oven Door.
o
U
sing a damp towel, remove food particles.
o
F
or stubborn stains, spray Oven Cleaner and allow it to penetrate for five
minutes.
o
Scrub with a nylon scrub pad.
o
W
ipe the o
ven door with a clean damp towel.
Step 4: Remove the Bottom Jetplate.
o
Remove the left and right support rails by gently pulling the rail out,
then to
ward the middle of the oven (Figure 4a), and then out again.
o
Remove the bottom jetplate by gripping the thumb screw and lifting up
and out (F
igure 4b).
o
W
ash, rinse, sanitiz
e, and dry the bottom jetplate and both support rails.
S
tep 5: Remove the Grease Filter and Bracket.
o
Grasp the filter latch and lift and pull out until the filter and bracket lie
flat (F
igur
e 5a).
o
Lift the right side of the filter bracket until y
ou are able to remove it
(Figure 5b).
o
Remove the filter from the bracket and gently rinse it.
CAUTION: DO NOT scrub the filter or use a water jet when
cleaning.
o
Wash, rinse, sanitize, and dry the filter bracket.
o
I
nser
t the filter back into the bracket. If required, replace the filter
(HHB-8287) if it has large holes or is becoming detached fr
om the frame.
Continued on page 11.
10
OVEN MAINTENANCE
6a
7
8
9
6b
12
10
11
11
OVEN MAINTENANCE
Step 6: Remove the Upper Jetplate.
o
o
o
ve both upper support rails by pulling the peg (Figure 6a).
emo
R
Remove the upper jetplate. If additional clearance is required, remove the
erter using a Phillips screwdriver (Figure 6b).
air div
ash, rinse, sanitiz
W
e, and dry the upper jetplate and support rails.
Step 7: Clean the Cook Chamber.
CAUTION: DO NOT spray Oven Cleaner directly on the back
en wall. D
v
o
oing so may damage critical oven components,
resulting in a non-warranty service call.
o
Spray Oven Cleaner to break up stubborn stains and allow it to penetrate
for five minutes.
o
Scrub with a nylon scrub pad.
o
Clean the cook chamber thoroughly with a clean damp towel.
tep 8: Dry the Cook Chamber.
S
o
sing a clean dry towel, thoroughly dry the cook chamber.
U
CAUTION: DO NOT operate the oven with water, cleaner, or
debris in the bottom of the cook chamber.
Step 9: Reinstall all Clean Parts.
o
einstall in the following order:
R
1. Air div
2. U
3. U
erter (if removed)
pper jetplate
pper suppor
t rails
4. Bottom jetplate
5. Lower support rails
6. Grease filter and bracket
7. Oven rack
tep 10: Apply Oven Guard.
S
o
ollow instructions on the bottle.
F
tep 11: Clean the Cooling Fan Housing
S
o
Using a dry soft-bristle brush, clean the rear cooling fan housing.
Step 12: Wipe the Oven Exterior with a Clean Damp Towel.
UTION: DO NO
CA
the louv
ers on the side panels or the cooling fan openings on the
T spray chemicals into any openings, such as
back of the oven. Doing so can damage critical oven components,
resulting in a non-warranty service call.
1
FIGURE
8: High h Batch 2 Keypad
22 73
6
5 4
12
OPERATING THE OVEN
Operating the Oven
This section contains information on:
o
o
o
o
o
Control display and key identification
Cooking instructions
Additional cooking options
ogramming recipes
r
P
Using the Options menu
on
C
efer
R
Displa
1.
isplays operational information.
D
Soft keys (6)
2.
ress to select an option on the screen that is
P
displayed adjacent to key.
3. Directional keys
ress to navigate menus and adjust
P
emental settings, wher
incr
4. Enter key
Press to save edited information.
trol Display and Key Identification
ence Figure 8.
y
e applicable.
Back/Stop key
5.
Press to stop a cook cycle or return to a
previous screen.
On/Off key
6.
ress to turn the oven on and off.
P
7. Numeric Keypad
Modifies cook settings in Edit mode.
1ST GROUP
2ND GROUP
3RD GROUP
4TH GROUP
5TH GROUP
6TH GROUP
FIGURE 9 : Selecting a Food Group
Press the soft key that corresponds to the desired food
group. In this example, pressing the top left soft key
would access all food items in the “1st Group.”
NOTE: Press the DOWN key to view food groups
7-12.
1ST ITEM
2ND ITEM
3RD ITEM
4TH ITEM
5TH ITEM
6TH ITEM
IST GROUP
FIGURE 10: Selecting a Food Item
P
r
ess the soft key corresponding to the desired food item.
In this example, pressing the top left soft key would initiate
a cook cy
cle for the “1st I
tem.”
13
OPERATING THE OVEN
Cooking Instructions
Each oven is pre-programmed with recipe settings
and is ready to operate out of the box. For instructions on customizing these settings, see page 18.
o select a r
T
1. Press the ON/OFF key to turn the oven on.
The oven will start warming up.
ecipe and initiate a cook cycle:
NOTE: Press the DOWN key to view food
groups 7–12.
5. Select the item to cook by pressing the
esponding soft key (Figure 10).
corr
The oven will begin cooking, unless the
6.
screen is enabled (see page 14).
TIME
Once the oven reaches its predetermined cook
2.
temperatur
beep and display “R
efully place food item to be cooked in the
Car
3.
cook cavity
e (typically 500°F or 260°C), it will
eady to Cook.”
.
WARNING: Inside of oven is HOT! Insert
food with caution.
4. To select a food group, press the corresponding
soft key (Figure 9).
To immediately terminate a cook cycle,
TE:
NO
ess the
pr
BACK/STOP key.
7. When cooking is complete, the oven will beep
and display “Please Remove Food from Oven.”
WARNING: Inside of oven is HOT!
Remove food with caution.
Remove the food. The oven will return to the
8.
food gr
scr
oup selection screen unless the DONE
een is enabled (see page 14).
ENTER COOK TIME
02:00
START
FIGURE 11: Time Screen
Press the “Start” soft key (bottom right)
to initiate a cook cy
cle.
Use the UP and DOWN keys to adjust time in 5second incr
ements.
DONE
SAVE TIME
COOK MORE
FIGURE 12: Done Screen
P
r
ess the “Save Time” soft key (bottom left)
to save an adjusted time.
After selecting “Cook M
ore,” adjust additional
time in 5-second increments using the UP and
DO
WN keys.
P
ress the “Cook More” soft key
(bottom right) to cook an item longer.
A
dditional Cooking Options
Time Screen
Reference Figure 11. If the TIME screen is enabled,
befor
e initiating a cook cycle the operator will be
giv
en the option to adjust the cook time in
5-second incr
ements.
To learn about enabling and disabling the TIME
screen, see page 16.
D
one S
creen
R
efer
ence Figure 12. If the DONE screen is enabled,
the operator is given two choices upon opening the
oven door at the end of a cook cycle:
1.
Save Time – save an adjusted cook time (only if
the
TIME screen is also enabled).
2. Cook More – cook an item longer after it reaches
the end of its cook cycle.
When an item is cooked longer
, the oven cooks it
to the specifications of the final ev
ent in the initial
cook cy
cle. To learn about events of a recipe, see
Modifying Recipes (pages 18-21).
To learn about enabling and disabling the DONE
scr
een, see page 17.
Options Menu
U
se the
OPTIONS menu to:
o
Enable/disable the EDIT menu
o
Erase the RECIPE MENU
o
E
nable/disable the WRITE CARD function
o
E
nable/disable the TIME screen
o
Enable/disable the DONE screen
o
Enable/disable DEMONSTRATION mode
14
OPERATING THE OVEN
EDIT MENU ON
ERASE MENU
WRITE CARD OFF
TIME SCREEN ON
OVEN OPTIONS
DONE SCREEN ON
DEMONSTRATE OFF
S
tep: 2
T
o access the
OPTIONS menu,
pr
ess and hold either key for 5 seconds.
H
er
e the EDIT menu is turned on.
Step: 1
FIGURE 14: Erasing the Menu
EDIT MENU ON
ERASE MENU
ERASE MENU?
WRITE CARD OFF
TIME SCREEN ON
OVEN OPTIONS
DONE SCREEN ON
PRESS “ENTER”
DEMONSTRATE OFF
S
tep: 3
After “Erase Menu” is selected, a
confirmation message appears.
S
tep: 1
S
tep: 2
T
o access the
OPTIONS menu,
pr
ess and hold either key for 5 seconds.
15
OPERATING THE OVEN
FIGURE 13: Enabling/Disabling the Edit Menu
o access the OPTIONS menu:
T
Ensure the oven is cooling down or off.
1.
2. Press and hold either the top left or top right
soft key for 5 seconds.
asing the Recipe Menu
Er
eference Figure 14. Erasing the RECIPE MENU will
R
permanently delete curr
ently-stored recipes and
recipe settings, and is generally not recommended.
Enabling/Disabling the E
dit M
Reference Figure 13. Enabling the EDIT menu
allows operators to modify the cook cavity
temperatur
settings. D
e, group/item names, and recipe
isabling the
EDIT menu prevents
operators from accessing these options. By
default, the EDIT menu is enabled.
o enable/disable the EDIT menu:
T
From the OPTIONS menu, press the “Edit Menu”
1.
soft key (top left) to turn the EDIT menu on/off.
ress the BACK/STOP key to exit.
P
2.
enu
o erase the
T
RECIPE MENU:
1. From the OPTIONS menu, press the “Erase Menu”
soft key (middle left).
2. Press the ENTER key to confirm or the
BACK/STOP key to cancel.
Press the BACK/STOP key to exit.
3.
TE: Erasing the recipe menu is not required
NO
when uploading new settings from a smart card
(page 20).
EDIT MENU ON
ERASE MENU
WRITE CARD OFF
TIME SCREEN ON
OVEN OPTIONS
DONE SCREEN ON
DEMONSTRATE OFF
Here the WRITE CARD function
is turned off
.
Step: 1
FIGURE 16: Enabling/Disabling the Time Screen
EDIT MENU ON
ERASE MENU
WRITE CARD OFF
TIME SCREEN ON
OVEN OPTIONS
DONE SCREEN ON
DEMONSTRATE OFF
H
er
e the TIME screen function
is turned on.
S
tep: 1
To access the OPTIONS menu,
pr
ess and hold either key for 5 seconds.
Step: 2
T
o access the OPTIONS menu,
pr
ess and hold either key for 5 seconds.
S
tep: 2
Enabling/Disabling the
Write Card Function
R
eference Figure 15. Enabling the WRITE CARD
function allo
ws the operator to save recipes from
the oven to a smart card. Disabling the WRITE
CARD function prevents operators from doing so.
By default, the WRITE CARD function is disabled.
T
o enable/disable the
WRITE CARD function:
1.
F
rom the OPTIONS menu, press the “Write Card”
soft key (bottom left) to turn the WRITE CARD
function on or off.
2.
Press the BACK/STOP key to exit.
Enabling/Disabling the
Time Screen
R
eference Figure 16. Enabling the TIME screen
allo
ws the operator to adjust the total cook time
before initiating a cook cycle. Disabling it helps
ensure originally-programmed cook times remain
unaltered.
T
o enable/disable the
TIME screen:
1.
F
rom the OPTIONS menu, press the “Time
Screen” soft key (top right) to turn the TIME
screen function on or off.
2.
Press the BACK/STOP key to exit.
16
OPERATING THE OVEN
FIGURE
15: Enabling/Disabling the Write Card Function
EDIT MENU ON
ERASE MENU
WRITE CARD OFF
TIME SCREEN ON
OVEN OPTIONS
DONE SCREEN ON
DEMONSTRATE OFF
FIGURE 17: Enabling/Disabling the Done Screen
S
tep: 2
Here the DONE screen is turned on.
Step: 1
T
o access the OPTIONS menu,
pr
ess and hold either key for 5 seconds.
17
OPERATING THE OVEN
Enabling/Disabling Done Screen
eference Figure 17. Enabling the DONE screen
R
ws the operator to:
allo
o
e an adjusted cook time
av
S
o
Cook an item longer after it reaches the end
of its cook cy
isabling it helps ensure all originally-programmed
D
cook times r
een is enabled.
scr
cle
emain unalter
ed. By default, the DONE
o enable/disable the
T
DONE screen:
1. From the OPTIONS menu, press the “Done
een” soft key (middle right) to turn the DONE
Scr
screen on or off.
2. Press the BACK/STOP key to exit.
Demonstration Mode
When enabled, demonstration mode will pr
en from heating. This mode should remain
v
the o
off unless otherwise instructed by TurboChef.
event
SET TEMP 475°F
PRESS “ENTER”
FIGURE 18: Adjusting the Cook Cavity Temperature
Step: 5
Step: 3 & 4
18
OPERATING THE OVEN
Programming Recipes
Programming options include:
o
djusting the temperature set point
A
o
Modifying recipes
o
Loading a menu fr
o
Saving a menu to a smart card
o
Checking the r
For accessibility to programming options, the oven
must be either cooling do
djusting the C
A
eference Figure 18.
R
1. Ensure the oven is either cooling down or off.
2. Verify the EDIT menu is enabled (for
instructions, see page 15).
Press and hold the UP key for 1 second.
3.
djust the cook cavity temperature in 25°F
A
4.
(15ºC) increments using the UP and DOWN keys.
5. Press ENTER to confirm the change and proceed
to editing individual recipes, or press the
CK/STOP key to cancel.
BA
odifying R
M
o modify a food item:
T
ecipes (Figures 19-21)
1. Ensure the oven is either cooling down or off.
2. Verify the EDIT menu is enabled (for
uctions, see page 15).
instr
Press and hold the UP key for 1 second.
3.
4. Adjust the cook cavity temperature in 25°F
(15ºC) increments using the UP and DOWN keys.
om a smart card
ecipe counter
wn or off
.
ook Cavity Temperature
5. Press ENTER to confirm the change and proceed
to editing individual recipes.
Select the food group that contains the item to
6.
be modified (Figure 19).
Select the food item to be modified (Figure 20).
7.
8. From FOOD ITEM screen (Figure 21):
Press the LEFT or RIGHT key to move
a.
from one field to another. The field selected
to be modified will be bracketed.
b. Press the top-left and top-right soft keys to
move from one character to another.
c. Change the food group and item names using
the number keys or the UP and DOWN keys.
NOTE: Pressing the UP and DOWN keys will
clear the field of its current content unless you
ess either the top-left or
first pr
top-right soft key.
d. Set the cook time by pressing the UP and
DOWN keys (5-second increments).
urn rack oscillation on or off by pressing the
T
e.
DOWN key.
or
UP
f. Enter cook time percentage per event (total
must equal 100%) using the number keys.
Enter % air per event using the number
g.
keypad (r
ounds to nearest 5, with minimum
setting of 10%).
To test settings before saving, press the
9.
bottom-left soft key
. The oven will initiate a
cook cycle to the new settings specifications.
10. To save settings, press ENTER. “Settings Saved”
will be displayed.
Press the BACK/STOP key to exit the menu
11.
(doing so befor
e saving settings will discard
changes).
1ST ITEM
2ND ITEM
3RD ITEM
4TH ITEM
5TH ITEM
6TH ITEM
IST GROUP
FIGURE
20: Modifying Recipes – Step 7
Step: 7
In this example, pressing the top left soft key will
allow the operator to modify the first food item in the
first food group.
1ST GROUP
2ND GROUP
3RD GROUP
4TH GROUP
5TH GROUP
6TH GROUP
EDIT GROUP
FIGURE 19: Modifying Recipes – Step 6
Step: 6
In this example, pressing the top left soft key would
access all food items in the “1st G
r
oup”.
NOTE: Press the DOWN key to view Food
G
roups 7-12.
< 1ST GROUP >
EVENT 1 2 3 4
% TIME 100 0 0 0
1ST ITEM
COOK TIME 00:00
RACK ON
% AIR 100 100 100 100
TEST WARMING UP
FIGURE 21: Modifying Recipes – Steps 8-11
Step: 9
S
tep: 11
Step: 8c
S
tep: 8c
Step: 8e
Step: 8d
Step: 10
Step: 8f
Step: 8g
Step: 8b
S
tep: 8a
19
OPERATING THE OVEN
FIGURE 22: Inserting Smart Card into Reader
20
OPERATING THE OVEN
Ordering a Smart Card
o order a Smart Card, call 1-800-90TURBO,
T
our Authorized Distributor.
+1 214-379-6000,
oading M
L
o load a menu fr
T
Ensure the oven is either cooling down or off.
1.
enu from Smart Card
UTION: Loading a menu from a smart
CA
d will o
car
ogrammed into the oven.
pr
or y
verwrite all existing recipes
om a smart card:
2. Insert the smart card into the smart card reader.
Orient the card as shown in Figure 22.
Press the bottom-left soft key.
3.
4. Press the middle-left soft key to “Load Menu
from Card” (Figure 23).
ress ENTER to confirm or BACK/STOP to cancel.
P
5.
ximately 5 seconds, screen will display
After appr
that menu has loaded fr
o
om card.
To save a menu to a smart card:
nsure the oven is either cooling down or off.
E
1.
2. Verify the WRITE CARD function is enabled (for
uctions, see page 16).
instr
t the smart card into the smart card reader
nser
I
3.
Orient the card as shown in Figure 22.
ress the bottom-left soft key.
P
4.
5. Press the top-left soft key to “Save Menu to
” (Figure 24).
d
Car
Press ENTER to confirm or BACK/STOP to cancel.
6.
Checking Recipe Counter
Reference Figure 25. To view how many times each
recipe (food item) has been cooked:
Press and hold the middle-left or middle-right
1.
soft key for 3 seconds.
2. The screen will display food items in the first
food group. To view other food groups, use the
UP and DOWN keys.
aving Menu to Smart Card
S
CAUTION: Saving a menu to a smart
card will overwrite all existing recipes
programmed into the smart card.
ress the BACK/STOP to exit the menu.
P
3.
TE: To erase counters, press ENTER when
NO
wing the totals.
vie
LOADING . . .
FROM CARD
S
tep: 3
S
tep: 4
FIGURE
24: Saving to Smart Card
SAVING . . .
TO CARD
S
tep: 4
S
tep: 5
1ST ITEM 24
2ND ITEM 18
3RD ITEM 55
4TH ITEM 37
5TH ITEM 5
6TH ITEM 6
1ST GROUP
ZERO COUNTERS? PRESS ENTER
FIGURE 25: Checking the Recipe Counter
S
tep: 1
A
t any point, the operator can zero out the
counters for a giv
en group.
21
OPERATING THE OVEN
FIGURE
23: Loading from Smart Card
22
TROUBLESHOOTING TIPS
Troubleshooting Tips
To help ensure troubleshooting accuracy and
minimiz
follo
o
o
o
o
e the time your oven is down, please
egarding:
w the steps belo
ecording the serial number
R
ding err
ecor
R
Checking the fault log
Common issues and solutions
w r
or messages
Recording the Serial Number
Ensure the oven is either cooling down or off.
1.
Press and hold the RIGHT key for 1 second.
2.
ress the DOWN key to view next menu screen.
P
3.
Press the “S/N” soft key (bottom right).
4.
5. Write down the serial number and have it ready
when speaking with Customer Support.
Press the BACK/STOP key to exit the menu.
6.
Recording Error Messages
f the screen displays a message when a problem
I
occurs, write down the message and have it ready
ence when speaking with Customer Service.
efer
to r
Check
Before calling Customer Support, write down any
faults the o
1. Ensure the oven is either cooling down or off.
2.
3. Press the FAULTS soft key (middle left).
4. Write down the faults with a count higher
5.
ing the F
Press and hold the RIGHT key for 1 second.
er
than z
Press the BACK/STOP key to exit the menu.
ault Log
ven has logged. To check the fault log:
o.
Common Issues and Solutions
ARNING: When troubleshooting issues
W
with the oven, follow all safety instructions
(page i). Turn off the oven before troubleshooting any areas that when active may
cause personal injury (e.g., cook cavity,
electrical components, etc.).
The table on page 23 lists some common issues and
possible solutions. I
contact C
+1 214-379-6000,
ustomer S
f additional help is required,
ervice at 1-800-90TURBO,
or your Authorized Distributor.
TROUBLESHOOTING TIPS
23
ISSUE
Oven is not receiving power.
Oven is not warming up properly
ault Code: F8 F
or F
ault. remove debris that may potentially be preventing
Oven is not cooking properly
Fault Code –
F2: Cook Temperature Low
POSSIBLE SOLUTION(S)
o
Ensure the oven is plugged in.
o
erify wall circuit breaker is on.
V
o
Reset breaker and then power up the oven.
o
Follow the deep cleaning procedures (pages 10-11) to
air circulation.
o
eset the high-limit thermostat (press the red button
R
on the back of the oven).
o
o
e the door is closed.
nsur
E
Follow the deep cleaning procedures (pages 10-11) to
remove debris that may potentially be preventing
air circulation.
o
Ensure correct food group and/or food item is
selected for the pr
o
Ensure product is cooked from the correct starting
state (e.g., fr
o
Ensure the door is closed.
o
Reset the high-limit thermostat (press the red button
on the back of the o
o
Repeat warm-up and allow the oven to idle for
e (5) minutes.
fiv
o
educe volume of frozen product.
R
oduct.
esh, frozen, etc.).
ven).
ault Code –
F
emp is moderate (i.e., less then 120ºF (49ºC)).
F6: EC
T
o
nsure atmosphere temperature around the oven
E
o
Ensure nearby appliances or fixtures are not
obstructing airflow into the back cooling fans.
o
nsure cooling fans on the back of the oven are not
E
clogged with debris.
For additional assistance or if the oven is experiencing a problem not listed above, call Customer Service
at 1-800-90TURBO, +1 214-379-6000, or your Authorized Distributor.
24
NORTH AMERICA LIMITED WARRANTY
North America Limited Warranty
urboChef High h Batch Oven - North America
T
urboChef H
T
The
your oven. Should you require additional assistance after reviewing the limited warranty outlined below,
please call
T
igh h Batch 2 Oven limited warranty outlined below is activated upon shipment of
urboChef C
ustomer Service at 800.90TURBO or +1 214-379-6000.
LIMITED WARRANTY
urboChef Technologies, Inc. (“TurboChef”) warrants to you, the purchaser, that under normal use, the
T
urboChef High h Batch 2 Oven you have purchased (the “Equipment”) will be free from defects in mate-
T
rial and workmanship during the Warranty Period, subject to the terms and conditions set forth herein.
Warranty Period” is twelve (12) months from the date the Equipment is shipped from TurboChef’s
The “
factory or distribution center. This limited warranty is conditioned upon you promptly notifying TurboChef
of any claims, as provided in the paragraph entitled “Warranty Claims” below, and providing TurboChef
with all data and information requested by TurboChef or its service agents in connection with such claims
as well as all necessary access to your premises and the Equipment. This limited warranty is made only to
the initial pur
sequent purchasers unless TurboChef consents to such assignment in writing.
chaser of the E
quipment from TurboChef or its authorized dealer; it is not assignable to sub-
DISCLAIMER OF WARRANTIES
xcept as provided in the limited warranty above, the Equipment is provided “as-is.” TurboChef disclaims
E
all other warranties, express, statutory or implied, including without limitation the implied warranties of
title, non-infringement, mer
that the Equipment will meet your specifications or needs. You acknowledge that you are solely responsible
for the selection of the Equipment and determining the suitability of the Equipment for your needs.
chantability and fitness for a particular purpose. TurboChef does not warrant
WARRANTY EXCLUSIONS
mproper Installation, Operation or Maintenance:
I
maintained in accordance with TurboChef’s High h Batch 2 Oven owner’s manual (as may be updated by
TurboChef from time to time, the “Manual”), a copy of which is provided to you with the Equipment or
otherwise will be provided to you upon request, is excluded from this limited warranty. This limited warranty does
om failure to provide a suitable installation and operating environment (including power and HVAC)
fr
and facilities as pr
(over or under voltage), or to damage or failure from flood, fire, lightning, or other natural or man-made
disasters, or other Acts of God, or to Equipment that has missing or altered serial numbers.
not apply to damage or failure which results, in TurboChef’s or its service agent’s sole opinion,
escribed by the Manual, misuse, abuse, accident, neglect, power failure, power surges
quipment that is not installed, operated and
E
NORTH AMERICA LIMITED WARRANTY
Modifications and Repair: Equipment that has been modified or altered by persons other than
urboChef or its service agents, or Equipment that has had non-approved devices or connection items
T
is excluded from coverage under this limited warranty. Repair of the Equipment by any-
attached ther
one other than TurboChef or its authorized service agents will void all warranties on the Equipment.
Accessories: Accessories and parts (collectively “Accessories”) that are consumed in the normal course of
quipment operation or maintenance are excluded from this limited warranty. Failure of or damage to
E
Equipment or components from the use of non-approved cleaning chemicals, devices or processes is also
cluded from this limited warranty.
ex
Outstanding Invoices: If the full invoiced amount for Equipment purchased has not been paid within
forty-five (45) days from the invoice date, then TurboChef will have no obligation to honor this or any
other warranty on the Equipment until payment is received in full, and any accrued interest or other
charges have been satisfied, at which time warranty coverage will be reinstated, but the Warranty Period
will not be extended.
eto,
WARRANTY SERVICE; EXCLUSIVE REMEDY
25
urboChef will be solely responsible for determining whether or not the Equipment or any component
T
thereof is defective. Defective components covered by this limited warranty will be repaired or replaced at
urboChef’s option without charge to you and such repaired or replacement components will be covered by
T
this limited warranty for the balance of the Warranty Period. Parts used in the repair of defective components
and replacement components may be new, recovered or rebuilt. At its sole option, TurboChef may decide
to replace defective Equipment covered by this limited warranty with new, recovered or rebuilt Equipment
of equal or greater capability, and such Equipment will be covered by this limited warranty for the balance
arranty Period. Defective Equipment and components will become the property of TurboChef.
W
of the
This paragraph states TurboChef ’s sole and exclusive obligation and liability and your sole and exclusive
emedy under this limited warranty
r
vices due to causes beyond TurboChef’s or its service agents’ control.
ser
. TurboChef shall not be responsible for a failure to provide warranty
WARRANTY CLAIMS
Claims under this limited warranty must be reported to TurboChef during our normal working hours
at the following number: 1-800-90TURBO, or such other reporting service as TurboChef may designate. Upon receipt of the claim and related information and preliminary verification that the claim is
valid, TurboChef will promptly notify an authorized service agent to contact you and arrange for an on-site
visit during the service agent’s normal working hours. Any costs incurred by TurboChef or its
epair
r
agent associated with a service agent being refused or unable to gain access to the Equipment on
vice
ser
your premises, or a claim not covered by this limited warranty, will be charged to you.
GES FOR NON-
CHAR
n the event that repairs, replacement or service are provided by TurboChef ’s service agents for work not
I
vered by this limited warranty, prior to commencing such work or service, the service agent will obtain
co
our permission to pr
y
agent directly according to the service agent’s normal scale of charges and business terms.
WARRANTY SERVICE
oceed and will invoice you directly for such work or service. You will pay the service
26
NORTH AMERICA LIMITED WARRANTY
DISCLAIMER OF DAMAGES
TurboChef disclaims all incidental, special and consequential damages, including but not limited to loss of
use, lost revenue or profits, or substitute use, suffered by you or any third party, whether arising in contract,
tort (including negligence), or otherwise, resulting from any breach by TurboChef or its service agents of
esulting from the manufacture, use, or defects, of or in the Equipment, even if
this limited warranty
TurboChef was apprised of the possibility of such damages.
, or r
CUSTOMER INDEMNITY
You agree to indemnify, defend and hold TurboChef harmless from all third party claims, demands,
judgments, fees and costs directly or indirectly arising out of or related to your use of the Equipment.
You further agree to indemnify and hold TurboChef harmless from any incidental, consequential or special
damages suffered by you, including lost revenue or profits, loss of use, or substitute use, during periods
of Equipment failure or loss of use.
TERRIT
This limited warranty is v
ORY
alid in the United States of America, Canada, and Puerto Rico.
GOVERNING LAW, ENTIRE WARRANTY
This limited warranty shall be go
Georgia, USA (except with respect to its provisions regarding conflicts of laws). The limited warranty
described herein is the complete and only warranty for Equipment and supersedes all prior oral or written
eements and understandings that may hav
agr
terms of this limited warranty may not be altered, amended or modified except by a signed writing from
urboChef
T
not be enfor
. Any purported alteration, amendment or modification by a service agent or anyone else will
ceable against TurboChef.
verned and construed in accordance with the laws of the State of
e existed between us relating to Equipment warranties. The
Warranty Parts Return
TurboChef Technologies, Inc.
Attention: Warranty Parts
2801 Trade Center Drive, Suite 110
ollton, Texas 75007
Carr
INTERNATIONAL LIMITED WARRANTY
International Limited Warranty
TurboChef High h Batch 2 Oven - International
urboChef High h Batch 2 ovens (the “Equipment”)
This limited warranty shall apply to the sales of all
manufactured by TurboChef Technologies, Inc. (“TurboChef ”), and sold to purchasers outside of the
nited States, Canada, Puerto Rico, Central and South America by an Authorized Distributor of
U
TurboChef International (the “Authorized Distributor”).
Limited Warranty
You, the purchaser (“You”) have entered into a sales contract with the Authorized Distributor for the
chase of the Equipment. This limited warranty is made to you by the Authorized Distributor from
pur
whom you purchased the Equipment with the support of TurboChef. Subject to the limitations stated below,
the Authorized Distributor warrants to You that the quantity and specification of the Equipment delivered
to You shall be as set out in the Authorized Distributor’s acceptance of your order and that the Equipment
will be free from any material defects in the product and workmanship for twelve (12) months from the
arranty Period”), subject to the terms and conditions set forth herein.
date of installation (the “
W
T
27
DISCLAIMER
ou acknowledge that You are solely responsible for the selection of the Equipment and determining the
Y
suitability of the Equipment for Your needs. All other warranties, conditions or terms relating to fitness
for purpose, quality or condition of the E
law or otherwise are excluded to the fullest extent permitted by law.
TURBOCHEF GLOBAL WARRANTY SYSTEM
THE
This limited warranty commences upon delivery of the Equipment to Your premises. The Authorized
Distributor will inspect and install the Equipment at Your premises in accordance with TurboChef ’s
instructions and will record the serial number of the Equipment, Your contact details, the date and location
of installation and the r
y the Authorized Distributor into the TurboChef global warranty system and will be used by TurboChef,
b
the A
uthoriz
ed Distributor and its authorized service agents for the provision of the warranty service.
esults of the Authorized Distributor’s inspection. This information will be entered
quipment, whether expressed or implied by statute or common
WARRANTY SERVICE
During the Warranty Period, any materially defective Equipment will be repaired or replaced free of
charge at TurboChef ’s option provided that:
You notify the Authorized Distributor from whom You purchased the Equipment and/or TurboChef
1.
as soon as r
procedure set out below;
2. You provide the Authorized Distributor from whom You purchased the Equipment and/or TurboChef
with all data and information reasonably requested by TurboChef, the Authorized Distributor or its
authoriz
easonably possible after discovery of a defect and in accordance with the warranty claims
ed service agents in connection with Your warranty claim;
28
INTERNATIONAL LIMITED WARRANTY
3. You make the Equipment available to TurboChef, the Authorized Distributor or its authorized service
agents;
4. The Equipment has been installed by an Authorized Distributor and you have provided all necessary
information for the A
uthoriz
ed Distributor to register the Equipment in the TurboChef global warranty
system;
quipment has been operated and maintained by You in accordance with TurboChef ’s “Owner’s
The E
5.
Manual” provided with the Equipment (and as updated by TurboChef);
You have not used any non-approved devices, accessories, consumables or parts in conjunction with
6.
the Equipment; and
Repairs, modifications or alterations have not been attempted other than by TurboChef, an Authorized
7.
Distributor or its authorized service agent.
Neither TurboChef nor the Authorized Distributor assumes any liability for damage caused by Your failure
to provide a suitable installation and operating environment (including power and HVAC) or facilities as
escribed by the Manual, misuse or abuse or by accident, neglect, power failure or power surges (over or
pr
under voltage) howsoever arising.
t its sole option, TurboChef may replace defective Equipment or components with new, recovered or
A
ebuilt Equipment of equal or greater capability, and such Equipment or components will be warranted
r
y the Authorized Distributor for the balance of the Warranty Period. Replaced defective Equipment or
b
components will become the property of TurboChef.
Warranty Claims: Any warranty claim must be made directly in writing either to the Authorized
Distributor from whom You purchased the Equipment or to TurboChef at the following address:
TurboChef Technologies, Inc.
4240 International Parkway, Suite 105
Carrollton, Texas 75007
hone:
P
+1 214-379-6000
Fax: +1 214-379-6073
The claim must include the serial number of the E
e the last day of the Warranty Period. Upon receipt of Your claim, TurboChef will promptly notify
befor
quipment and be received by TurboChef on or
an Authorized Distributor or an authorized service agent to contact You, to verify Your claim and, if
necessary, to arrange for an on-site repair visit during normal working hours.
Consumables and Parts Used with The Equipment: Neither TurboChef nor the Authorized
istributor assumes any liability for consumables and parts that are used in the normal course of
D
quipment operation
E
ved cleaning chemicals, devices or processes.
o
appr
or for failure of or damage to Equipment or components from the use of non-
Charges for Service Not Covered by Limited Warranty: In the event that You request and receive
epairs, replacement or service not covered by this limited warranty, You will be invoiced and must pay
r
the A
uthoriz
ed Distributor or authorized service agent directly according to its normal scale of charges
and business terms.
INTERNATIONAL LIMITED WARRANTY
Product Liability: Neither TurboChef nor the Authorized Distributor assumes any liability for any inci-
dental,
or substitute use suffer
special or consequential damages, including but not limited to loss of use, lost revenue or profits,
y You or any third party, whether arising in contract, tort (including negli-
ed b
gence), or otherwise resulting from any breach by TurboChef or the Authorized Distributor of the limit-
vided herein.
ed warranty pr
o
29
clusive Remedy:
Ex
This limited warranty states the A
uthorized Distributors and TurboChef’s sole and
exclusive obligation and liability and your sole and exclusive remedy under this limited warranty.
Third Party Rights: The UK Contract (Rights of Third Parties) Act 1999 is excluded from applying to
this limited warranty and nothing herein confers or purports to confer on any third party any benefit or
any right to enforce any term of this limited warranty.
Severability: If any item or provision contained in this limited warranty or any part of them (“an offending
provision”) is declared to be or becomes unenforceable, invalid or illegal for any reason whatsoever in any
jurisdiction, the other terms and pr
that jurisdiction as if it had been ex
limited warranty shall r
emain in full force and effect in all other jurisdictions.
ovisions of this limited warranty shall remain in full force and effect in
ecuted without the offending provision appearing in it and the entire
Governing Law, Entire, Agreement: This limited warranty shall be governed by and construed
ding to English law. The application of the United Nations Convention on International Sale of
accor
Goods to this limited warranty is expressly excluded. This limited warranty may not be altered, amended or
modified by the Authorized Distributor or its service agent, and no representation, alteration, amendment or modification by TurboChef shall be valid unless in a signed form from TurboChef.
arranty Parts Return
W
urboChef
T
ttention: Warranty Parts
A
Technologies, Inc.
2801 Trade Center Drive, Suite 110
Carrollton, Texas 75007
or service or information:
TM
Global Operations
4240 International Pkwy, Suite 105
Carrollton, Texas 75007 USA
+1 214.379.6000 PHONE
+1 214.379.6073 FAX
C
ustomer S
ervice
:
800.90
TURBO
www
.turbochef.com
F
WITHIN NORTH AMERICA CALL
ustomer Service
C
SIDE
OUT
NORTH AMERICA CALL
800-90TURBO
at 1-
+1 214-379-6000 or Your Authorized Distributor
Part Number: HHB-8326/Revision A/June 2009
© 2009 TurboChef Technologies, Inc.
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