Triton SALSA Installation And Operating Instructions Manual

Page 1
SALSA
electric shower
Installation and
operating
instructions
Installers please note these InstructIons are to be left wIth the user
2180785G - July 2012
Page 2
CONTENTS Page
Important safety information ...................................................... 1
Introduction ............................................................................... 2
Specifications .............................................................................. 2
Advice to users ........................................................................... 2
Key to main components ............................................................ 3
Electrical requirements ............................................................. 4 – 5
Water requirements .................................................................... 6
Siting of the shower .................................................................... 7
Fixing the shower to the wall ................................................... 8 – 9
Plumbing connections ............................................................... 10
Electrical connections ................................................................ 11
Replacing the cover ................................................................... 12
Commissioning .......................................................................... 13
Operating the shower ........................................................... 14 – 15
Operating functions ................................................................... 15
Spare parts ................................................................................ 16
Fault finding .......................................................................... 17 – 18
Water/Cable entry points diagram .................................... 19
Guarantee, service policy, etc. ...............................................rear cover
WARNING
This appliance can be used by children aged from 8 years and above and persons with
reduced physical, sensory or mental capabilities or lack of experience or knowledge if
they have been given supervision or instruction concerning use of the appliance in a safe
way and understand the hazards involved. Children may not play with the appliance.
Cleaning and user maintenance shall not be made by children without supervision.
To check the product suitability for commercial and multiple installations, please contact Triton’s specification advisory service before installation.
Telephone:
Facsimile:
0844 980 0730
0844 980 0744
E mail:
technical@tritonshowers.co.uk
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Page 3
PLEASE READ THIS IMPORTANT SAFETY INFORMATION
Products manufactured by Triton are safe and without risk provided they are installed, used and maintained in good working order in accordance with our instructions and recommendations.
WARNING: DO NOT operate shower if frozen, or suspected of being frozen. It must thaw out before using.
DO NOT operate the unit if the showerhead or spray hose becomes damaged. DO NOT restrict flow out of shower by placing showerhead in direct contact with your body. DO NOT operate the shower if water ceases to flow during use or if water has entered inside
the unit because of an incorrectly fitted cover.
WARNING: If restarting the shower immediately after stopping, be aware that a slug of hot water will be expelled for the first few seconds.
1 GENERAL
1.1 Isolate the electrical and water supplies before
removing the cover.
1.2 Read all of these instructions and retain them
for later use.
1.3 DO NOT take risks with plumbing or electrical
equipment.
1.4 Isolate electrical and water supplies before
proceeding with the installation.
1.5 The unit must be mounted onto the finished
wall surface (on top of the tiles). DO NOT tile up to or seal around ANY PART of the unit using silicone sealer after fixing to the wall. Special care must be taken NOT TO BLOCK OR SEAL ANY PRD VENTS ON THE UNIT.
1.6 Contact Customer Service (see back page), if
any of the following occur:
a) If it is intended to operate the shower at
pressures above the maximum or below the minimum stated.
b) If the unit shows a distinct change in performance. c) If the shower is frozen.
1.7 If it is intended to operate the shower in areas
of hard water (above 200 ppm temporary hardness), a scale inhibitor may have to be fitted. For advice on the Scale Inhibitor, contact Customer Service.
1.8 The showerhead must be cleaned regularly
with descalent to remove scale and debris, otherwise restrictions to the flow on the outlet of the unit will result in higher temperatures and could also cause the (PRD) Pressure Relief Device in the unit to operate.
1.9 This product is not suitable for mounting into
steam rooms or steam cubicles.
PLUMBING
2
2.1 The plumbing installation must comply with
Water Regulations, Building Regulations or any particular regulations as specified by Local Water Company or Water Undertakers and should be in accordance with BS EN 806.
2.2 The supply pipe must be flushed to clear debris
before connecting to the shower unit.
2.3 DO NOT solder pipes or fittings within 300mm
of the shower unit, as heat can transfer along the pipework and damage components.
2.4 DO NOT fit any form of outlet flow control as
the outlet acts as a vent for the heater can.
2.5 DO NOT use excessive force when making
connections to the flexible hose or showerhead, finger tight is sufficient.
2.6 All plumbing connections must be completed
before making the electrical connections.
2.7 This appliance MUST not be connected to the
inlet supply by a hose-set.
3
ELECTRICAL
3.1 The installation must comply with BS 7671
‘Requirements for electrical installations’ (IEE wiring regulations), building regulations or any particular regulations as specified by the local Electrical Supply Company.
3.2 This appliance MUST be earthed.
3.3 In accordance with ‘The Plugs and Sockets etc.
(Safety) Regulations 1994’, this appliance is intended to be permanently connected to the fixed wiring of the electrical mains system.
3.4 Make sure all electrical connections are tight to
prevent overheating.
3.5 A 30mA residual current device (RCD) MUST
be installed in all UK electric and pumped shower circuits. This may be part of the consumer unit or a separate unit.
3.6 Switch off immediately at isolating switch if
water ceases to flow during use.
3.7 Other electrical equipment i.e. extractor fans,
pumps must not be connected to the circuits within the unit.
3.8 Switch off at isolating switch when not in use.
This is a safety procedure recommended with all electrical appliances.
3.9 As with all electrical appliances it is
recommended to have the shower and installation checked at least every two years by a competent electrician to ensure there is no deterioration due to age and usage.
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Page 4
INTRODUCTION
This book contains all the necessary fitting and operating instructions for your electric shower. Please read them carefully.
The shower installation must be carried out by a suitably qualified person and in the sequence of this instruction book.
Care taken during the installation will guarantee a long, trouble-free life from your shower.
SPECIFICATIONS
Electrical
Nominal power Nominal power rating at 240V rating at 230V
8.5kW – (40A MCB rating) 7.9kW – (40A MCB rating)
9.5kW – (40A MCB rating) 8.7kW – (40A MCB rating)
10.5kW – (45A MCB rating) 9.6kW – (40A MCB rating)
Water
Inlet connection – 15mm diameter. Outlet connection – ½” BSP male thread.
Entry Points
Water – Right: bottom back, bottom, top.
Cable – Right: middle back, bottom, top.
Materials
Backplate, cover, controls, showerhead – ABS. Sprayplate – Acetal. Elements – Minerally insulated corrosion resistant metal sheathing.
Dimensions
Height – 230mm Width – 217mm Depth – 103mm
Standards and Approvals
Splashproof rating IPX4.
Complies with the requirements of current British and European safety standards for household and similar electrical appliances.
Complies with requirements of the British Electrotechnical Approvals Board (BEAB).
Meets with Compliance with European Community Directives (CE).
ADVICE TO USERS
The following points will help you understand how the shower operates:
a. The electric heating elements operate at a
constant rate at your chosen power setting. It is the rate of the water passing through the heater can which determines the water temperature. (The slower the flow the hotter the water becomes, and the faster the flow the cooler the water).
b. During winter, the mains water supply will be
cooler than in summer, so the temperature of the shower will vary between seasons on any one setting of the temperature control. At different times of the year you may have to adjust the position of the temperature control to maintain your desired temperature setting.
c. The stabiliser valve minimises variations in
shower temperature during mains water pressure changes. If changes in shower temperature are experienced during normal use, it will most likely caused by the water pressure falling near to or below the minimum level. The drop in pressure may be due to water being drawn off at other points in the house while the shower is in use. If pressure drops appreciably below the minimum, the heating elements will automatically cut out.
If ever the water becomes too hot and you cannot obtain cooler water, first check that the sprayplate in the showerhead has not become blocked.
DO NOT place items such as soap or shampoo bottles on top of the unit. Liquid could seep through the joint between the cover and backplate, and possibly damage the sealing rubber.
Replacement parts can be ordered from Customer Service. See ‘spare parts’ for details and part numbers.
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MAIN COMPONENTS
1. Top pipe/cable entry
2. Bottom pipe/cable entry
3. Area for rear pipe and cable entry
4. Water inlet
5. Wall screw fixings
6. Cover screw fixings
7. Terminal block
8. Power selector assembly
9. Stabilising valve
10. Can and element assembly
11. Thermal cut-out
12. Pressure relief device – PRD
13. Shower outlet
Fig.1
217 mm
1
6
11
8
5
7
12
10
9
3
5
5
4
6
2
40 mm
13
NOTE: Not all wiring is shown for reasons of clarity
230 mm
3
Page 6
Meter
Incoming
supply
fuse
Meter
tails
Consumer
unit
Pull cord
isolating switch
Shower
unit
Fuse or
MCB
RCD
(can be part of
consumer unit)
80A or 100A
main switch
MCB
30/32A
32A
40A
40A
40A
40/45A
45A
cartridge
fuse
30A
35A
35A
45A
45A
45A
45A
unit
rating
7.0kW
7.5kW
8.0kW
8.5kW
9.0kW
9.5kW
10.5kW
CIRCUIT PROTECTION
Triton Showers,
Triton Road, Nuneaton,
Warwickshire, CV11 4NR
xxxx
ELECTRICAL REQUIREMENTS
WARNING!
THIS APPLIANCE MUST BE EARTHED
The installation, supply cable and circuit protection must conform with BS 7671 (IEE wiring regulations) and be sufficient for the amperage required.
The following notes are for guidance only:
1 The shower must only be connected to a
230-240V ac supply. If you are installing a shower with a kilowatt rating above 9kW, it is advisable to contact the local electricity supply company.
1.1 The electrical rating of the shower is shown on the rating label (Fig.3) within the unit.
2 Before making any sort of electrical
connection within the installation make sure that no terminal is live. If in any doubt, switch off the whole installation at the mains supply and remove the correct fuse.
3 The shower must be connected to its own
independent electrical circuit. IT MUST NOT be connected to a ring main, spur, socket outlet, lighting circuit or cooker circuit.
3.1 The electrical supply must be adequate for the loading of the unit and existing circuits.
4 Check your consumer unit (main fuse box)
has a main switch rating of 80A or above and that it has a spare fuse way which will take the fuse or Miniature Circuit Breaker (MCB) necessary for the shower (Fig.4).
4.1 If your consumer unit has a rating below 80A or if there is no spare fuse way, then the installation will not be straightforward and may require a new consumer unit serving the house or just the shower.
4.2 You will need to contact the local electricity company. They will check the supply and carry out what is necessary.
5 For close circuit protection DO NOT use a
rewireable fuse. Instead use a suitably rated Miniature Circuit Breaker (MCB) or cartridge fuse (see Table A).
5.1 A 30mA residual current device (RCD) MUST be installed in all UK electric and pumped shower circuits. This may be part of the consumer unit or a separate unit.
W-006-A
(Fig.2)
(Fig.3).
Fig.3
Fig.2
Fig.4 Schematic of installation circuit
Fig.3 Schematic of installation circuit
Table A
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Page 7
Note: Cable selection is dependent on
derating factors
Twin and earth PVC insulated cable
Current carrying capacity
In conduit
trunking
6mm²
38A
10mm²
52A
16mm²
69A
Installed in an insulated wall
6mm²
32A
10mm²
43A
16mm²
57A
Clipped direct
or buried in a
non-insulated
wall
6mm²
46A
10mm²
63A
16mm²
85A
6 A 45 amp double pole isolating switch with
a minimum contact gap of 3 mm in both poles must be incorporated in the circuit.
6.1 It must have a mechanical indicator showing
when the switch is in the OFF position, and the wiring must be connected to the switch without the use of a plug or socket outlet.
6.2 The switch must be accessible and clearly
identifiable, but out of reach of a person using a fixed bath or shower, except for the cord of a cord operated switch, and should be placed so that it is not possible to touch the switch body while standing in a bath or shower cubicle. It should be readily accessible to switch off after using the shower.
7 Where shower cubicles are located in any
8 The current carrying capacity of the cable
8.1 To obtain full advantage of the power
rooms other than bathrooms, all socket outlets in those rooms must be protected by a 30mA RCD.
must be at least that of the shower circuit protection (see Table B).
provided by the shower, use the shortest cable route possible from the consumer unit to the shower.
8.2 It is also necessary to satisfy the disconnection
time and thermal constraints which means that for any given combination of current demand, voltage drop and cable size, there is a maximum permissible circuit length.
9 The shower circuit should be separated from
other circuits by at least twice the diameter of the cable or conduit.
9.1 The current rating will be reduced if the
cabling is bunched with others, surrounded by thermal loft or wall insulation or placed in areas where the ambient temperature is above 30°C. Under these conditions, derating factors apply and it is necessary to select a larger cable size.
9.2 In the majority of installations, the cable
will unavoidably be placed in one or more of the above conditions. This being so, it is strongly recommended to use a minimum of 10mm cabling throughout the shower installation.
9.3 In any event, it is essential that individual
site conditions are assessed by a competent electrician in order to determine the correct cable size and permissible circuit length.
Table B
*The method below may be used by
installers to determine the approximate
size of the incoming cable.
6mm
2
10mm
2
16mm
2
1. Measure the width of an individual strand,
and half that measurment to find (r), e.g: 1.34mm ÷ 2 = (r) 0.67mm
2. Multiply (r) x (r) x 3.14,
e.g: (r) 0.67 x (r) 0.67 x 3.14 = 1.41mm
3. Multiply this by the number of wire strands
(usually 7), e.g: 1.41mm2 x 7 = 9.87mm2.
4. The number obtained would suggest
10mm2 wiring.
*PLEASE NOTE: If unsure, consult a qualified Electrician.
2
5
Page 8
Isolating
stopvalve
Mains water supply
Shower unit
Mains electric supply (via double pole switch)
Double
pole
isolating
switch
Separate permanently
connected supply
from consumer unit
Fig.4
Diagrammatic view (not to scale)
WATER REQUIREMENTS
The installation must be in accordance with Water Regulations/Bylaws.
To guarantee activating the heating elements, the shower must be connected to a mains water supply with a minimum running pressure of 100kPa (1.0 bar) at a minimum flow rate of eight litres per minute, and a maximum static pressure of 1 000kPa (10 bar) for 8.5 and 9.5Kw.
10.5Kw requires 150kPa (1.5 bar) at a minimum flow rate of eleven litres per minute, and a maximum static pressure of 1 000kPa (10 bar).
Note: If the stated flow rates are not available, it may not be possible to achieve optimum performance from the unit throughout the year.
During periods of high ambient temperatures it may be necessary to select a low power setting to achieve your preferred shower temperature.
If it is intended to operate the shower at pressures above the maximum or below the minimum stated, contact Customer Service for advice.
Fig.4 shows a typical system layout.
DO NOT use jointing compounds on any pipe fittings for the installation.
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Page 9
SITING OF THE SHOWER
IMPORTANT: If installing onto a tiled wall always mount the unit on the surface of the tiles. NEVER tile up to the unit.
Refer to fig.5 for correct siting of shower. Position the unit where it will NOT be in direct contact with water from the showerhead. Position the shower unit vertically.
Allow enough room between the ceiling and the shower to access the cover top screws.
Note: Water Regulations requires the showerhead be ‘constrained by a fixed or sliding attachment so that it can only discharge water at a point not less than 25mm above the spill-over level of the relevant bath, shower tray or other fixed appliance’. The use of the supplied soap dish will in most cases meet this requirement, but if the showerhead can be placed within a bath, basin or shower tray, then a double check valve, or similar, must be fitted in the supply pipework to prevent back-flow.
Pressure relief safety device
A pressure relief device (PRD) is designed into the shower unit which complies with European standards. The PRD provides a level of appliance protection should an excessive build up of pressure occur within the shower.
DO NOT operate the shower with a damaged or kinked shower hose, or a blocked showerhead which can cause the PRD to operate.
When commissioning, the showerhead must be removed from the flexible hose, while at the same time the temperature control must be at the minimum flow position. Failure to follow this procedure may also cause the PRD to operate.
Make sure the shower is positioned over a bath or shower tray because if the PRD operates, then water will eject from the bottom of the unit.
Should this happen, turn off the electricity and water supplies to the shower at the isolating switch and stopvalve. Contact Customer Service for advice on replacing the PRD.
WARNING!
THE SHOWER MUST NOT BE POSITIONED
WHERE IT WILL BE SUBJECTED TO
FREEZING CONDITIONS.
Shower unit can
be mounted either
side of riser rail
Height of
sprayhead
and
shower
to suit
Retaining
ring
Fig.5
25mm minimum
Outline of bath
or shower tray
Diagrammatic view (not to scale)
user's
requirement
Shower unit
must not be within
an area 1 metre
from base
IMPORTANT: The unit must be mounted on a flat surface which covers the full width and length of the backplate. It is important that the wall surface is flat otherwise difficulty may be encountered when fitting the cover and subsequent operation of the unit may be impaired.
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Page 10
T00151
Fig.6
Fig.7
FITTING THE SHOWER TO THE WALL
WARNING!
Check there are no hidden cables or
pipes before drilling holes for wall
plugs. Use great care when using
power tools near water. The use of
a residual current device (RCD) is
recommended.
Unscrew the top and bottom retaining screws
(fig.6) and lift the cover from the backplate.
Note: The control knobs are an integral part of
the cover — do not attempt to remove them.
Entry positions for the mains water and electrical supplies are at the top, bottom, or at the rear of the unit.
If a bottom entry has been chosen, fit the appropriate cut-out in the top of the backplate (fig.7).
If a top entry has been chosen, fit the appropriate cut-out in the bottom of the backplate (fig.8).
Fig.8
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Page 11
20
mm
Note: Deviations from the designated entry points will invalidate product approvals.
If installing a feed pipe from the back or bottom, the centre of the inlet valve to the wall surface is 20mm (fig.9).
Note: If entry is from the back, the nut of the compression fitting will be partially behind the surface of the wall (fig.9). This area MUST be left clear when plastering over the pipework in order to make the nut accessible for future adjustments.
After choosing the site for the shower, use the backplate as a template and mark the top fixing hole and one of the lower holes (fig.10).
Drill and plug the wall.
(An appropriate drill bit should be used. If the wall is brick, plasterboard or a soft building block, appropriate wall plugs and screws should be fitted).
Screw top fixing screw into position leaving the base of the screw head protruding 6mm out from the wall.
Hook the backplate over the top screw and fit the bottom fixing screw into position.
NOTE: Do not fully tighten the screws at this stage, as the fixing holes are elongated to allow for out of square adjustment after the plumbing connections have been completed.
Fig.9
Fig.10
9
Page 12
Fig.11
Plastic lter
Water inlet pipe
WARNING!
The outlet of the shower acts as a
vent and must not be connected to
anything other than the hose and
showerhead supplied.
PLUMBING CONNECTIONS
Plumbing to be carried out before wiring.
DO NOT use jointing compounds on any pipe fittings for the installation.
DO NOT solder fittings near the area of the shower unit as heat can transfer along the pipework and damage components.
Compression fittings MUST be used to connect to the inlet of the shower.
Note: An additional stopvalve (complying with Water Regulations) MUST be fitted in the mains water supply to the shower as an independent means of isolating the water in order to carry out maintenance or servicing.
Procedure
Turn off the water supply either at the mains stopvalve or the isolating stopvalve. Insert the plastic inlet filter into the 15mm piping (fig. 11) and connect the mains water supply to the inlet of the shower via 15mm copper, stainless steel or plastic pipe using a 15mm x 15mm brass compression fitting.
Note: The inlet fitting is designed to enter a compression fitting only. DO NOT use push fit connectors as full engagement cannot be guaranteed. DO NOT use excessive force when making these connections.
Make sure the backplate is square on the wall and tighten the two retaining screws which hold it to the wall.
Before turning on the mains water supply, the stabilising valve should be fully closed. To make sure that it is, replace the cover temporarily to engage the splines and rotate the temperature control fully clockwise until a ‘stop’ is felt. the valve is now in the closed position. Remove the cover.
Turn on the mains water supply and check for leaks in the pipework connection to the shower.
Note: At this stage no water can flow through the unit.
10
Page 13
E
N
L
ELECTRICAL CONNECTIONS
SWITCH OFF THE ELECTRICITY SUPPLY AT THE MAINS.
Fig.12 shows a schematic wiring diagram.
The cable entry points are shown in (fig.1).
The cable can be surface clipped, hidden or via 20mm conduit.
Note: Conduit entry can only be from rear. Route the cable into the shower unit and connect to the terminal block (fig.13) as follows:
Earth cable to terminal marked E
Neutral cable to terminal marked N
Live cable to terminal marked L
Important: Fully tighten the terminal block screws and check that no cable insulation is trapped under the screws. Loose connections can result in cable overheating.
Note: The supply cable earth conductor must be sleeved. The outer sheath of the supply cable must be stripped back to the minimum.
The supply cable must be secured either by routing through conduit or in trunking or by embedding in the wall, in accordance with current IEE regulations.
The use of connections within the unit, or other points in the shower circuit, to supply power to other equipment i.e. extractor fans, pumps etc. will invalidate the guarantee.
DO NOT switch on the electricity supply until the cover has been fitted.
Fig.12
1. Terminal block
2. Thermal cut-out
(main)
3. Microswitches
4. Element
L
N
E
1
2
4
5
5. Element
6. Microswitch
3
6
Terminal block
11
Fig.13
Page 14
Fig.14
Economy position
o
l
c
n
r
u
T
REPLACING THE COVER
Position the power selector on the cover to the 'ECONOMY' position (fig.14).
Make sure the power selector spindle is aligned with the screw at the 6 o'clock position - as shown in (fig.15).
To make sure that the temperature control is correctly positioned on the stabilising valve, temporarily place the cover in position so that the splines engage and rotate the temperature control fully clockwise until a ‘stop’ is felt(fig.15).
Fig.15
Power selector
w
k
i
s
c
e
u
n
t
i
l
a
s
t
o
p
i
s
f
e
l
t
Temperature control
warranty and approvals.
Cover
PRD
Tube
WARNING!
The PRD tube, MUST be positioned correctly when fitting the cover.
Failure to do so may
damage the unit if
the PRD operates and
will invalidate product
Fig.16
The valve is now in the closed position.
Remove the cover and position the temperature control so that it points towards the ‘STOP’ position (fig.16).
Replace the cover squarely to the backplate and guide into position so that the knobs locate correctly into the spindle. Should any difficulty arise, recheck the points above.
Secure the cover in position with the two retaining screws.
DO NOT switch on the electricity supply to the shower until the commissioning has been carried out.
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Page 15
COMMISSIONING
WARNING!
Before normal operation of the
shower, it is essential the following
commissioning procedure is
completed correctly.
The first operation of the shower is intended to flush out any unit debris and to guarantee that the heater unit contains water before the elements are switched on. This operation must be carried out with the electricity switched OFF at the isolating switch and without the showerhead attached to the flexible hose. Make sure the outlet of the hose is directed to waste.
Check the water supply is turned OFF at the isolating stopvalve.
Rotate the temperature control fully anti­clockwise to ‘10’, the minimum flow position
(fig.17).
Note: Leaving the control at any position other
than ‘10’ may cause the PRD to operate.
Turn the water supply back ON at the isolating stopvalve.
Wait until water starts to flow from the flexible hose, then slowly rotate the temperature control clockwise to ‘1’, the maximum flow position (fig.18).
It will take approximately thirty seconds for a smooth flow of water to be obtained whilst air and any debris is being dispersed from the shower. When a smooth flow of water is obtained, rotate the temperature control from ‘1’ to ‘10’ and back again several times to release any trapped air within the unit.
Once the flushing out has been completed, stop the water flow by rotating the temperature control fully clockwise to the 'STOP' position.
Fit the showerhead to the flexible hose and place in the holder.
Switch on the electricity supply to the shower at the isolating switch.
The shower is now ready for normal operation.
Fig.17
Fig.18
WARNING
COVER RETAINING SCREWS
ONLY the SUPPLIED SCREWS should be
used. The use of none supplied screws WILL invalidate product specifications & warranty.
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Page 16
Fig.19
Fig.20
Fig.21
OPERATING THE SHOWER
The flow of water is controlled by the START/STOP temperature control. To obtain warm water turn the control slowly anti-clockwise to the mid position, ie. numbers ‘5’ or ‘6’ (fig.19).
If the water is too hot, turn the temperature control slowly clockwise towards the lower numbers (fig.20).
If the water is too cool, turn the temperature control slowly anti-clockwise towards the higher numbers (fig.21).
To stop the shower
Turn the temperature control fully clockwise to the ‘STOP’ position, and water will cease to flow.
Power selector
The power selector (fig.22) has two positions, ECONOMY and HIGH.
r
e
d
l
o
C
H
o
t
t
e
r
Single red symbol is the economy setting for using less power during warmer months when the ambient water temperature is high.
Note: If the stated flow rate required for the unit cannot be met due to low water pressure, it will be necessary to operate the unit on this setting during the warmer months because of flow rate limitations entering the unit.
Double red symbol is the high setting which allows the highest flow achievable for your preferred temperature. This setting should be regarded as normal for optimum shower performance throughout the year.
Note: It is advisable to be certain that the showering temperature is satisfactory by testing with your hand before stepping under the showerhead.
There will always be a time delay of a few seconds between selecting a flow rate and the water reaching the stable temperature for that flow rate.
14
Page 17
OPERATING FUNCTIONS
Low water pressure cut-out
If the water pressure falls below the minimum required for correct operation of the shower, power will be switched off to the heating elements preventing any maintained temperature rises (water will continue to flow).
Power will automatically be restored when adequate water pressure returns.
Temperature limiter
During normal operation if an overheat temperature is sensed, power to the elements will be reduced. Water will continue to flow. When the temperature has cooled sufficiently, power to the elements will be automatically restored to the previous setting at the time of interruption.
Safety cut-out
The unit is fitted with a thermal cut-out safety device. In the event of abnormal operation which could cause unsafe temperatures within the unit, the device will disconnect the power supply to the heating elements. It will require a visit from a qualified engineer to determine the nature of the fault and replace the safety cut-out device, once the unit has been repaired.
Fig.22
Power selector
Start/Stop ­temperature control
NOTE: In normal use, it is in order to leave the water supply permanently on to the shower unit, but as with most electrical appliances, the unit must be switched off
at the isolating switch when not in use.
WARNING!
After any servicing of the mains water
supply, always start the unit with the electricity OFF at the isolating switch
and then rotate the temperature
control fully anti-clockwise in order
to purge any air in the pipework.
15
Page 18
SPARE PARTS
Ref. Description Part No.
1. Selector switch assembly ..... S25711020
1
7
2
2. Thermal cut-out (can) ......... 22012250
3. Heater can assembly
(8.5kW) .............................. P25910700
(9.5kW) .............................. P25910701
3
5
4
4. Stabiliser valve assembly (incl. inlet elbow)
(8.5Kw & 9.5Kw) ................82600720
6
8
5. Pressure Relief Device .......... 82800450
6. Inlet elbow..........................7051625
– Microswitch & wire assy. .....P07820905
(single)
– Microswitch & wire assy. .....P07820906
(double)
– Earth wire (can) .................. 2160560
7. Terminal block & wires
(8.5Kw & 9.5Kw) ............... 25711010
8. Cover assembly - white ....... P25710604
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Page 19
FAULT FINDING
IMPORTANT: Switch OFF the electricity at the mains supply and remove the circuit fuse before removing the cover from the shower while attempting any fault finding inside the unit.
Problem/Symptom Cause Action/Cure
1 Shower
inoperable, no water flow.
2 Water too hot.
3 Water
temperature cycling hot/cool at intervals.
4 Water too cool or cold.
1.1 No mains water supply to shower.
1.2 Unit malfunction.
2.1 Not enough water
flowing through the shower.
2.2 Blockage in supply.
2.3 Increase in ambient
water temperature.
3.1 Heater cycling on temperature limiter.
4.1 Too much flow.
4.2 Water pressure
below minimum required (see rating label).
4.3 Reduction in ambient water temperature.
4.4 Interrupted power supply.
4.5 Electrical malfunction or safety cut­out operated.
1.1.1 Check if isolating valves are fully open. Check if a blockage in inlet filter or in pipework.
1.2.1 Have unit checked. Ring Customer Service.
2.1.1 Increase flow rate via temperature control.
2.1.2 Blocked showerhead — clean or replace blocked sprayplate in showerhead.
2.2.1 Check if stop valves are fully open. Check if a blockage in inlet filter.
2.3.1 Readjust flow rate to give increased flow.
2.3.2 Select ‘economy’ power.
3.1.1 See 'Water too hot' causes 2.1, 2.2 and
2.3 and their appropriate action/cures. If it continues, contact Triton Customer Service.
4.1.1 Reduce flow rate via temperature control.
4.2.1 Is water supply mains or tank fed?
4.2.2 If tank fed, replumb to mains water
supply or see 4.2.4.
4.2.3 If mains fed, make sure that mains stopvalve is fully open and that there are no other restrictions in the supply while shower is in use, or see 4.2.4.
4.2.4 Fit pump to give minimum pressure (see rating label). Contact Customer Service for advice.
4.3.1 Readjust flow rate to give reduced flow.
4.3.2 Select ‘HIGH’ power.
4.4.1 Blown fuse or circuit breaker. Check
supply. Renew or reset fuse or circuit breaker. If it fails again, consult a qualified electrician.
4.4.2 Power cut. Check other appliances and if necessary, contact local Electricity Supply Co.
4.5.1 Have unit checked by suitably qualified electrician or contact Triton Customer Service.
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FAULT FINDING
Problem/Symptom Cause Action/Cure
5 Shower varies
from normal temperature to cold during use.
6 Pressure relief device has operated (water ejected from PRD tube).
It is advised all electrical maintenance/repairs to the shower
5.1 Water pressure has dropped below minimum required
6.1 Blocked showerhead.
6.2 Twisted/blocked flexible shower hose.
6.3 Showerhead not removed whilst commissioning.
Note: Identify cause of operation before fitting new PRD unit. When fitting a new PRD, follow the commissioning procedure.
5.1.1 Wait until the water pressure resumes to normal.
6.1.1 Clean or replace blocked sprayplate in showerhead and then fit new PRD.
6.2.1 Check for free passage through hose. Replace the hose if necessary and fit new PRD.
6.3.1 Fit new PRD. Commission unit with showerhead removed.
N-003-A
should be carried out by a suitably qualified person.
In the unlikely event of unit failure other than detailed in the fault finding page,
please contact Customer Service for advice.
Y-001-A
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Diagram Key:
Water Entry Points
Cable Entry Points
Entry Points
19
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20
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As a producer and a supplier of electric showers, Triton Showers is committed to the protection of the environment
WEEE Directive – Policy Statement
via our own environmental policy and the compliance with the WEEE directive.
Triton Showers is fully registered with the Environment Agency under the following schemes:
Repic: Producers take-back scheme (PTS), registration number WEE/EJ3466QV
Valpak: Distributor take-back scheme (DTS), registration number 9659
All our electric products are labelled accordingly with the crossed out wheeled bin symbol. This indicates, for disposal purposes at end of life, that these products must be taken to a recognised collection points, such as local authority sites/local recycling centres; this will be free of any charges. Do not return to Triton Showers.
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UK SERVICE POLICY
In the event of a product fault or complaint occurring, the following procedure should be followed:
1. Telephone Customer Service on 0844 980 0750 having available,
your details including post code, the model number and power rating of the product, together with the date of purchase and, where applicable, details of the particular fault.
2. If required, the Customer Service Advisor will arrange
for a qualified engineer to call.
3. All products attended to by a Triton service engineer must be installed
in full accordance with the Triton installation guide applicable to the product. (Every product pack contains an installation guide, however, they can also be bought via our Customer Service Spares Department).
4. Our engineer will require local parking and if a permit is required this
must be available to the engineer on arrival at the call.
5. It is essential that you or an appointed representative (who must
be over 18 years of age) is present for the duration of the service
engineer's visit. If the product is in guarantee you must produce proof of purchase.
6. Where a call under the terms of guarantee has been booked and
the failure is not product related (i.e. scaling and furring, incorrect
water pressure, pressure relief device operation or electrical/plumbing installation fault) a charge will be made. A charge will also be issued
if nobody is at home when the service engineer calls or adequate parking/permit is not available.
7. If the product is no longer covered by the guarantee an up front fixed
fee will be charged before the site visit.
8. Should proof of purchase not be available on an “in-guarantee” call,
or should the service engineer find that the product is no longer under guarantee, the engineer will charge the same fixed price and the customer will be expected to pay the engineer before he leaves. If payment is not made on the day an administration charge will be added to the fixed charge.
9. If a debt is outstanding from a previous visit, or from any other Triton
purchase, Triton reserves the right to withhold service until the debt has been settled.
10. Triton takes the health, safety and wellbeing of its employees very
seriously and expects customers to treat all staff members with respect. Should any employee feel threatened or receive abuse, either verbally or physically, Triton reserves the right to withhold service and will support the employee with a legal prosecution.
Replacement Parts Policy
Availability: It is the policy of the manufacturer to maintain parts
availability for the duration of production and a period of five years thereafter, in accordance with industry standards.
Spare parts are available via our website, www.tritonshowers.co.uk, or by telephoning Triton Customer Service Spares Department. Payment should be made by credit/debit card (excluding American Express or Diners Card). Payment can also be made by pre-payment of a pro forma invoice by cheque or money order.
Telephone orders are based on information given during of the call.
Before contacting Triton, please verify your requirements using the information contained in the supplied user guide. Triton cannot accept liability for incorrect part identification.
TRITON STANDARD GUARANTEE
With the exception of accessories, Triton guarantee the product against all manufacturing defects for a period of 2 years (for domestic use only) from the date of purchase, provided that it has been installed by a competent person in full accordance with the fitting instructions.
All accessories such as shower heads, hoses and riser rails carry a 1 year parts only guarantee against manufacturing defects.
Any part found to be defective during this guarantee period we undertake to repair or replace at our option without charge so long as it has been properly maintained and operated in accordance with the operating instructions, and has not been subject to misuse or damage. This product must not be taken apart, modified or repaired except by a person authorised by Triton. This guarantee applies only to products installed within the United Kingdom and does not apply to products used commercially. This guarantee does not affect your statutory rights.
What is not covered:
1. Breakdown due to: a) use other than domestic use by
you or your resident family; b) wilful act or neglect; c) any malfunction resulting from the incorrect use or
quality of electricity, gas or water or incorrect setting of controls; d) failure to install in accordance with this installation guide
2. Claims for missing parts once the product has been
installed.
3. Repair costs for damage caused by foreign objects or
substances.
4. Total loss of the product due to non-availability of parts.
5. Compensation for loss of use of the product or
consequential loss of any kind.
6. Call out charges where no fault has been found with the
appliance.
7. The cost of repair or replacement of pressure relief
devices, showerheads, hoses, riser rails and/or wall brackets, isolating switches, electrical cable, fuses and/or circuit breakers or any other accessories installed at the same time.
8. The cost of routine maintenance, adjustments, overhaul
modifications or loss or damage arising therefrom, including the cost of repairing damage, breakdown, malfunction caused by corrosion, furring,
9. Call out charges where the water supply cannot be
isolated, this includes consequential losses arising from unserviceable supply valves.
For the latest Terms & Conditions, please see:
www.tritonshowers.co.uk
Triton Showers Triton Road Nuneaton Warwickshire CV11 4NR
Triton is a division of Norcros Group (Holdings) Limited
E-mail: serviceenquiries@tritonshowers.co.uk
Customer Service: % 0844 980 0750
Trade Installer Hotline:
www.tritonshowers.co.uk
0844 980 0730
%
0844 980 0744
Fax:
Extended Warranty AVAILABLE NOW. Call 0844 980 0740 for more details.
4-12-2012 - 2 yr elec
TRITON reserve the right to change product specification without prior notice. E&OE. © TRITON SHOWERS 2013
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