Triton IVORY 4 Installation And Operating Instructions Manual

IVORY 4

electric shower

Installation and

operating

instructions

Installers please note these InstructIons are to be left wIth the user

2180775H - April 2012

IVORY 4 electric shower

CONTENTS Page

Important safety information .......................................................... 1

Introduction ................................................................................... 2

Specifications .................................................................................. 2

Advice to users ............................................................................... 2

Main components .......................................................................... 3

Electrical requirements .................................................................. 4 - 5

Water requirements ........................................................................ 6

Siting of the shower ........................................................................ 7

PRD - Pressure Relief Device ............................................................ 7

Fitting the shower to the wall ......................................................8 - 10

Pipe access points - front cover ....................................................... 9

Plumbing connections ................................................................... 11

Electrical connections .................................................................... 12

Replacing the cover ....................................................................12 - 13

Commissioning .............................................................................. 14

Operating the shower ................................................................. 15 - 16

Operating functions ....................................................................... 17

Cleaning ........................................................................................ 17

Instructions for installers and service engineers only ....................... 18

Spare parts .................................................................................... 19

Fault finding ............................................................................... 20 - 21

Water/Cable entry points diagram .................................... 22

Guarantee, service policy, etc. ...................................................rear cover

WARNING

This appliance can be used by children aged from 8 years and above and persons with

reduced physical, sensory or mental capabilities or lack of experience or knowledge if

they have been given supervision or instruction concerning use of the appliance in a safe

way and understand the hazards involved. Children may not play with the appliance.

Cleaning and user maintenance shall not be made by children without supervision.

To check the product suitability for commercial and multiple installations, please contact Triton’s
specification advisory service before installation.

Telephone:

Facsimile:

0844 980 0730

0844 980 0744

E mail:

[e-mail]

IVORY 4 electric shower

before connecting to the shower unit.

PLEASE READ THIS IMPORTANT SAFETY INFORMATION

Products manufactured by Triton are safe and without risk provided they are installed, used and
maintained in good working order in accordance with our instructions and recommendations.

WARNING: DO NOT operate shower if frozen, or suspected of being frozen. It must thaw out
before using.

DO NOT operate the unit if the showerhead or spray hose becomes damaged.
DO NOT restrict flow out of shower by placing showerhead in direct contact with your body.
DO NOT operate the shower if water ceases to flow during use or if water has entered inside

the unit because of an incorrectly fitted cover.

WARNING: If restarting the shower immediately after stopping, be aware that a slug of
hot water will be expelled for the first few seconds.

1 GENERAL

1.1 Isolate the electrical and water supplies before

removing the cover.

1.2 Read all of these instructions and retain them

for later use.

1.3 DO NOT take risks with plumbing or electrical

equipment.

1.4 Isolate electrical and water supplies before

proceeding with the installation.

1.5 The unit must be mounted onto the finished

wall surface (on top of the tiles). DO NOT tile
up to or seal around ANY PART of the unit
using silicone sealer after fixing to the wall.
Special care must be taken NOT TO BLOCK
OR SEAL ANY PRD VENTS ON THE UNIT.

1.6 Contact Customer Service (see back page), if

any of the following occur:

a) If it is intended to operate the shower at

pressures above the maximum or below the
minimum stated.

b) If the unit shows a distinct change in performance.
c) If the shower is frozen.

1.7 If it is intended to operate the shower in areas

of hard water (above 200 ppm temporary
hardness), a scale inhibitor may have to be
fitted. For advice on the Scale Inhibitor,
contact Customer Service.

1.8 The showerhead must be cleaned regularly

with descalent to remove scale and debris,
otherwise restrictions to the flow on the outlet
of the unit will result in higher temperatures
and could also cause the (PRD) Pressure Relief
Device in the unit to operate.

1.9 This product is not suitable for mounting into

steam rooms or steam cubicles.

PLUMBING

2

2.1 The plumbing installation must comply with

Water Regulations, Building Regulations or any
particular regulations as specified by Local
Water Company or Water Undertakers and
should be in accordance with BS EN 806.

2.2 The supply pipe must be flushed to clear debris

2.3 DO NOT solder pipes or fittings within 300mm

of the shower unit, as heat can transfer along
the pipework and damage components.

2.4 DO NOT fit any form of outlet flow control as

the outlet acts as a vent for the heater can.

2.5 DO NOT use excessive force when making

connections to the flexible hose or
showerhead, finger tight is sufficient.

2.6 All plumbing connections must be completed

before making the electrical connections.

2.7 This appliance MUST not be connected to the

inlet supply by a hose-set.

3

ELECTRICAL

3.1 The installation must comply with BS 7671

‘Requirements for electrical installations’ (IEE
wiring regulations), building regulations or any
particular regulations as specified by the local
Electrical Supply Company.

3.2 This appliance MUST be earthed.

3.3 In accordance with ‘The Plugs and Sockets etc.

(Safety) Regulations 1994’, this appliance is
intended to be permanently connected to the
fixed wiring of the electrical mains system.

3.4 Make sure all electrical connections are tight to

prevent overheating.

3.5 A 30mA residual current device (RCD) MUST

be installed in all UK electric and pumped
shower circuits. This may be part of the
consumer unit or a separate unit.

3.6 Switch off immediately at isolating switch if

water ceases to flow during use.

3.7 Other electrical equipment i.e. extractor fans,

pumps must not be connected to the circuits
within the unit.

3.8 Switch off at isolating switch when not in use.

This is a safety procedure recommended with
all electrical appliances.

3.9 As with all electrical appliances it is

recommended to have the shower and
installation checked at least every two years by
a competent electrician to ensure there is no
deterioration due to age and usage.

1

IVORY 4 electric shower

INTRODUCTION

This book contains all the necessary fitting and
operating instructions for your Triton electric
shower. Please read them carefully.

The shower installation must be carried out by a
suitably qualified person and in the sequence of
this instruction book.

Care taken during the installation will provide a
long, trouble-free life from your shower.

SPECIFICATIONS

Electrical

Nominal power Nominal power
rating at 240V rating at 230V

8.5kW – (40A MCB rating) 7.8kW – (40A MCB rating)

9.5kW – (40A MCB rating) 8.7kW – (40A MCB rating)

10.5kW – (45A MCB rating) 9.6kW – (45A MCB rating)

Water
Inlet connection – 15 mm diameter.
Outlet connection – ½” BSP male thread.

Entry Points

Water – Left: bottom, bottom back, top.
Right: bottom, bottom back.

Cable – Left: bottom, bottom back, top.

Materials

Backplate, cover, controls, showerhead – ABS.
Sprayplate – Acetal.
Elements – Minerally insulated corrosion resistant
metal sheathing.

Dimensions

Height – 300 mm
Width – 220 mm
Depth – 100 mm

Standards and Approvals

Splashproof rating IPX4.

Complies with the requirements of current British
and European safety standards for household and
similar electrical appliances.

Meets with Compliance with European
Community Directives (CE).

Replacement parts can be ordered from Triton Customer
Service. See ‘spare parts’ for details and part numbers.

ADVICE TO USERS

The following points will help you understand
how the shower operates:

IMPORTANT: When first installed the unit
will be empty. It is essential the unit should
contain water before the elements are
switched on. It is vital that the commission­ing procedure is followed. Failure to carry
out this operation will result in damage to
the unit and will invalidate the guarantee.

a. The electric heating elements operate at a

constant rate at your chosen power setting.
It is the rate of the water passing through
the heater can which determines the water
temperature. (The slower the flow, the hotter
the water becomes; the faster the flow, the
cooler the water.)

b. During winter the mains water supply will

be cooler than in the summer, so the flow
rate will vary between seasons at any one
temperature setting. At different times of the
year you may have to adjust the position of
the temperature control to maintain your
desired temperature setting.

c. The stabiliser valve minimises variations in

shower temperature during mains water
pressure changes. If changes in shower
temperature are experienced during normal
use, it will most likely be caused by the water
pressure falling near to or below the minimum
level. The drop in pressure may be due to
water being drawn off at other points in the
house while the shower is in use. If pressure
drops appreciably below the minimum, the
heating elements will automatically cut out.

If ever the water becomes too hot and you
cannot obtain cooler water, first check that
the sprayplate in the showerhead has not
become blocked.

DO NOT place items such as soap or shampoo
bottles on top of the unit. Liquid could seep
through the joint between the cover and backplate
and possibly damage the sealing rubber.

2

IVORY 4 electric shower

MAIN COMPONENTS

Inside unit (fig.1)

1. Top cable/water entry

2. Wall screw fixing

3. Terminal block

4. Power selector

5. Stabilising valve

6. Solenoid valve

7. Can and element assembly

8. Thermal cut-out - TCO

9. Earth connection

10. Outlet pipe

11. Start/Stop micro switch

- Pressure relief device

(see page 20)

Cover (fig.2)

12. Ivory 4 front cover

Fig.1

NOTE: Not all wiring shown for reasons of clarity

1

11

9

3

2

2

8

4

7

5

6

2

10

Inlet

Outlet

Fig.2

12

3

Meter

Incoming

supply

fuse

Meter

tails

Consumer

unit

Pull cord

isolating switch

Shower

unit

Fuse or

MCB

RCD

(can be part of

consumer unit)

80A or 100A

main switch

MCB

30/32A

32A

40A

40A

40A

40/45A

45A

cartridge

fuse

30A

35A

35A

45A

45A

45A

45A

unit

rating

7.0kW

7.5kW

8.0kW

8.5kW

9.0kW

9.5kW

10.5kW

CIRCUIT PROTECTION

ELECTRICAL REQUIREMENTS

Triton Showers,

Triton Road, Nuneaton,

Warwickshire, CV11 4NR

xxxx

WARNING!

THIS APPLIANCE MUST BE EARTHED

The installation, supply cable and circuit
protection must conform with BS 7671 (IEE
wiring regulations) and be sufficient for the
amperage required.

The following notes are for guidance only:

1 The shower must only be connected to a

230-240V ac supply. If you are installing a
shower with a kilowatt rating above 9kW, it
is advisable to contact the local electricity
supply company.

1.1 The electrical rating of the shower is shown
on the rating label (Fig.3) within the unit.

2 Before making any sort of electrical

connection within the installation make
sure that no terminal is live. If in any doubt,
switch off the whole installation at the mains
supply and remove the correct fuse.

3 The shower must be connected to its own

independent electrical circuit. IT MUST NOT
be connected to a ring main, spur, socket
outlet, lighting circuit or cooker circuit.

3.1 The electrical supply must be adequate for
the loading of the unit and existing circuits.

4 Check your consumer unit (main fuse box)

has a main switch rating of 80A or above
and that it has a spare fuse way which will
take the fuse or Miniature Circuit Breaker
(MCB) necessary for the shower (Fig.4).

4.1 If your consumer unit has a rating below
80A or if there is no spare fuse way, then the
installation will not be straightforward and
may require a new consumer unit serving
the house or just the shower.

4.2 You will need to contact the local electricity
company. They will check the supply and
carry out what is necessary.

5 For close circuit protection DO NOT use a

rewireable fuse. Instead use a suitably rated
Miniature Circuit Breaker (MCB) or cartridge
fuse (see Table A).

5.1 A 30mA residual current device (RCD)
MUST be installed in all UK electric and
pumped shower circuits. This may be part of
the consumer unit or a separate unit.

W-006-A

IVORY 4 electric shower

Fig.3

Fig.4 Schematic of installation circuit

Table A

4

IVORY 4 electric shower

Note: Cable selection is dependent on

derating factors

Twin and earth PVC insulated cable

Current carrying capacity

In conduit

trunking

6mm²

38A

10mm²

52A

16mm²

69A

Installed in an
insulated wall

6mm²

32A

10mm²

43A

16mm²

57A

Clipped direct

or buried in a

non-insulated

wall

6mm²

46A

10mm²

63A

16mm²

85A

6 A 45 amp double pole isolating switch with

a minimum contact gap of 3 mm in both
poles must be incorporated in the circuit.

6.1 It must have a mechanical indicator showing

when the switch is in the OFF position, and
the wiring must be connected to the switch
without the use of a plug or socket outlet.

6.2 The switch must be accessible and clearly

identifiable, but out of reach of a person
using a fixed bath or shower, except for the
cord of a cord operated switch, and should
be placed so that it is not possible to touch
the switch body while standing in a bath or
shower cubicle. It should be readily accessible
to switch off after using the shower.

7 Where shower cubicles are located in any

rooms other than bathrooms, all socket

8 The current carrying capacity of the cable

8.1 To obtain full advantage of the power

8.2 It is also necessary to satisfy the disconnection

outlets in those rooms must be protected by
a 30mA RCD.

must be at least that of the shower circuit
protection (see Table B).

provided by the shower, use the shortest
cable route possible from the consumer unit
to the shower.

time and thermal constraints which means
that for any given combination of current
demand, voltage drop and cable size, there is
a maximum permissible circuit length.

9 The shower circuit should be separated from

other circuits by at least twice the diameter
of the cable or conduit.

9.1 The current rating will be reduced if the

cabling is bunched with others, surrounded
by thermal loft or wall insulation or placed
in areas where the ambient temperature
is above 30°C. Under these conditions,
derating factors apply and it is necessary to
select a larger cable size.

9.2 In the majority of installations, the cable

will unavoidably be placed in one or more
of the above conditions. This being so, it is
strongly recommended to use a minimum
of 10mm cabling throughout the shower
installation.

9.3 In any event, it is essential that individual

site conditions are assessed by a competent
electrician in order to determine the correct
cable size and permissible circuit length.

Table B

*The method below may be used by

installers to determine the approximate

size of the incoming cable.

6mm

2

10mm

2

16mm

2

1. Measure the width of an individual strand,

and half that measurment to find (r),
e.g: 1.34mm ÷ 2 = (r) 0.67mm

2. Multiply (r) x (r) x 3.14,

e.g: (r) 0.67 x (r) 0.67 x 3.14 = 1.41mm

3. Multiply this by the number of wire strands

(usually 7), e.g: 1.41mm2 x 7 = 9.87mm2.

4. The number obtained would suggest

10mm2 wiring.

*PLEASE NOTE: If unsure, consult a qualified Electrician.

2

5

IVORY 4 electric shower

Isolating

stopvalve

Mains
water
supply

Shower
unit

Switch may

be wall

mounted
in accordance
with IEE regs.

Mains electric supply

(via double pole switch)

Double

pole

isolating

switch

Separate permanently

connected supply

from consumer unit

WATER REQUIREMENTS

The installation must be in accordance with Water Regulations/Bylaws.

Supply Source .......................................................... Mains pressure cold water

*Minimum running pressure and flow to 100kPa (1.0 bar) at 8 litres per minute

the inlet of the shower for full performance for 7.5Kw - 8.5Kw - 9.5Kw

*Minimum running pressure and flow to 150kPa (1.5 bar) at 11 litres per minute
the inlet of the shower for full performance for 10.5Kw

Maximum static pressure .........................................1000 kPa (10 bar)

Maximum inlet temperature ....................................28°C

Minimum inlet temperature ..................................... 2°C

* Note: the shower will continue to operate on

a reduced heat setting if the running pressure
falls to 0.7 bar (1.2 bar for 10.5kW), there
will be a noticeable reduction in flow and
temperature from the showerhead.

If the stated flow rates are not available, it
may not be possible to achieve optimum
performance from the unit throughout the year.

During periods of high ambient temperatures
it may be necessary to select the economy
power setting to achieve your preferred shower
temperature.

.............

.............

*Fig.5

*(diagrammatic view – not to scale)

Fig.5 shows a typical system layout.

Do not use jointing compounds on any pipe
fittings for the installation.

6

IVORY 4 electric shower

SITING OF THE SHOWER

IMPORTANT: If installing onto a tiled wall

always mount the unit on the surface of the
tiles. NEVER tile up to the unit.

Refer to (fig.6) for the correct siting of the
shower. Position the unit where it will NOT be in
direct contact with water from the showerhead.
Position the shower unit vertically.

Allow enough room between the ceiling and the
shower to access the cover top screws. Leave
enough space between the right-hand side of the
unit and the wall to allow access to the pressure
relief device (PRD) in the future.

Note: Water regulations require the showerhead
be ‘constrained by a fixed or sliding attachment
so that it can only discharge water at a point not
less than 25mm above the spill-over level of the
relevant bath, shower tray or other fixed appliance’.
The use of the gel hanger/hose guide (if supplied)
will in most cases meet this requirement, but if the
showerhead can be placed within a bath, basin or
shower tray, then a double check valve, or similar,
MUST be fitted in the supply pipework to prevent
back-flow.

Pressure relief device - PRD

A pressure relief device (PRD) is designed into
the shower unit which complies with European
standards. The PRD provides a level of appliance
protection should an excessive build up of pres­sure occur within the shower.

Do not operate the shower with a damaged or
kinked shower hose, or a blocked showerhead
which can cause the PRD to operate.

When commissioning, the showerhead must
be removed from the flexible hose, while at the
same time the temperature control must be at
the minimum flow position. Failure to follow this
procedure may also cause the PRD to operate.

Make sure the shower is positioned over a bath
or shower tray because if the PRD operates, then
water will eject from the bottom of the unit.

Should this happen, turn off the electricity and
water supplies to the shower at the isolating
switch and stopvalve. Contact Customer Service
for advice on replacing the PRD.

WARNING!

The shower must not be positioned

where it will be subjected to freezing

W-008-A

conditions.

Shower unit can

be mounted either

side of riser rail

Height of
showerhead
and shower
to suit user's
requirement

Shower unit

must not
be within

an area
1 metre

from base

Spillover

level

*Fig.6

25 mm minimum

Outline of bath

or shower tray

*(diagrammatic view – not to scale)

IMPORTANT: The unit must be mounted on
a flat surface which covers the full width
and length of the backplate. It is important
that the wall surface is flat otherwise

I-002-A

difficulty may be encountered when fitting
the cover and subsequent operation of the
unit may be impaired.

7

IVORY 4 electric shower

Fig.7

Water inlet

FITTING THE SHOWER TO THE WALL

WARNING!

Check there are no hidden cables or

pipes before drilling holes for wall

plugs. Use great care when using power

tools near water. The use of a residual

current device (RCD) is recommended.

Note: The control knobs are an integral part of
the cover – DO NOT attempt to remove them.

Lift the cover from the backplate.

Entry Points

Water – Left: Bottom, Back and Top.
Right: Bottom, Back.

Cable – Left: Bottom, Back and Top.

The water inlet (fig.7) has been designed to
allow left or right fitting.
To make the inlet either left or right fitting:

• Turntheinleteitherleftorright.

• Inserttheretainingscrew(contained

in the pack)

Note: The Inlet is not fixed during production.
Deviations from the designated entry points
will invalidate product approvals and could
invalidate product warranty.

W-005-A

8

IVORY 4 electric shower

Pipe access points

The shower cover has been designed with
two "cut out" bottom pipe access points and
the backplate has been designed with one "cut
out" top rear - (fig.8) shows the top access
backplate position and the bottom cover "cut
out" positions.

• Decide if top or bottom pipe entry is
required.

• Once chosen, carefully remove the
appropriate "cut out" using a junior
hacksaw and file.

Please note: NONE of the "cut outs" are
designed as "snap out" entry points to be
removed using pliers. The use of pliers
to remove the "cut outs" could damage
the cover and may invalidate product
specifications and warranty.

Fig.8

"Cut out" rear backplate
pipe access point

Left hand side top
rear of the backplate

"Cut out" bottom cover
pipe access points

9

IVORY 4 electric shower

Fig.9

21mm

Fig.10

If installing a feed pipe from the rear or bottom,
the centre of the inlet valve to the wall surface is
21mm (fig.9).

Note: If entry is from the rear, the nut of the
compression fitting will be partially behind the
surface of the wall (fig.9). This area MUST be
left clear when plastering over the pipework
in order to make the nut accessible for future
adjustments.

IMPORTANT: Always seal around the incom­ing pipework to prevent water entering the
wall.

After choosing the site for the shower, use the
backplate to mark the fixing holes.

The location of the fixing holes in the backplate
are shown in (fig.10).

Drill and plug the wall.

(An appropriate drill bit should be used. If the
wall is brick, plasterboard or a soft building block,
appropriate wall plugs and screws should be fitted).

Screw the top fixing screw into position but DO
NOT fully tighten to the wall. Only two of the

holes, the top (which must be used) and either
bottom left or right need to be used to fix the
shower to the wall.

Fit the remaining fixing screw into position. Do
not fully tighten the screws at this stage, as the
fixing holes are elongated to allow for out of
square adjustment after the plumbing connec­tions have been completed.

Fixing hole

Top Fixing hole

Fixing hole

WARNING!

The outlet of the shower acts as a

vent and MUST NOT be connected to

anything other than the hose and

W-004-A

showerhead supplied.

10

IVORY 4 electric shower

PLUMBING CONNECTIONS

Plumbing to be carried out before wiring

• DO NOT use jointing compounds on any
pipe fittings for the installation.

• DO NOT solder fittings near the shower unit
as heat can transfer along the pipework and
damage components.

• Compression fittings MUST be used to
connect to the inlet of the shower.

(Push-on fittings must NOT be used as
full engagement cannot be guaranteed).

Note: An additional stopvalve (complying with

Water Regulations) MUST be fitted in the mains
water supply to the shower as an independent
means of isolating the water supply should
maintenance or servicing be necessary.

IMPORTANT: Before completing the
connection of the water supply to the inlet of
the shower, flush out the pipework to remove
all swarf and system debris.

This can be achieved by connecting a hose to
the pipework and turning on the mains water
supply long enough to clear the debris to
waste.

Procedure

Turn off water supply either at the mains
stopvalve or the isolating stopvalve. Connect the
mains water supply to the inlet of the shower via
15mm copper, stainless steel or plastic pipe using
a 15mm x 15mm brass elbow or straight coupler
compression fitting.

DO NOT use excessive force when making these
connections.

Make sure the backplate is square on the wall
and tighten the two retaining screws which hold
it to the wall.

Turn on the mains water supply and check for
leaks in the pipework connection to the shower.

Note: At this stage no water can flow through
the unit.

IMPORTANT

ENSURE WATER ENTRY PIPEWORK LINES UP

WITH SHOWER INLET CORRECTLY BEFORE

TIGHTENING THE COMPRESSION FITTINGS.

11

IVORY 4 electric shower

1

L

E

N

outlet

1. 3 way terminal block

2. Start/Stop Microswitch

3. Power selector Microswitch

4. Solenoid valve

5. Thermal cut-out (main)

6. Element

Terminal
block

5

6

6

inlet

2

3

3

4

Fig.11

Fig.12

SWITCH OFF THE ELECTRICITY SUPPLY AT THE
MAINS.

Fig.11 shows a schematic wiring diagram.

The cable can be surface clipped, hidden or via
20mm conduit.

Note: Conduit entry can only be from rear.
Route the cable into the shower unit and connect
to the terminal block (fig.12) as follows:

Earth cable to terminal marked

Neutral cable to terminal marked N

Live cable to terminal marked L

IMPORTANT: Fully tighten the terminal block
screws and make sure that no cable insulation
is trapped under the screws. Loose connec­tions can result in cable overheating.

Note: The supply cable earth conductor must
be sleeved. The outer sheath of the supply cable
must be stripped back to the minimum.

The supply cable must be secured either by rout­ing through conduit or in trunking or by embed­ding in the wall, in accordance with current IEE
regulations.

The use of connections within the unit to supply
power to other equipment i.e. extractor fans,
pumps etc. will invalidate the guarantee.

DO NOT switch on the electricity supply until
the cover has been fitted.

ELECTRICAL CONNECTIONS

WARNING

COVER RETAINING SCREWS

ONLY the SUPPLIED SCREWS should be

used. The use of none supplied screws WILL
invalidate product specifications & warranty.

Note: The elements on UK models are to 240V
specification and will give a lower kW rating if

N-001-A

the voltage supply is below 240V.

REPLACING THE COVER

Figures 13, 14, 15 and 16 show the correct
control knob position when replacing the cover.

IMPORTANT: Apply slight pressure to the
cover and secure in place with the retaining
screws.

12

1. With the cover off the

shower - turn the POWER
selector spindle clockwise
until the flat section is at
the bottom (fig.13).

Flat section
to the

Fig.13

bottom

3. With the cover off the

shower - turn the power

selector to the OFF
position (fig.15).

IVORY 4 electric shower

2. With the cover off the

shower - turn the stabi-

liser valve spindle fully
clockwise until resistance
is felt (fig.14).

Stabiliser
valve

Fig.14

4. With the cover off the

shower - turn the tem­perature control so that
it goes to Maximum HOT

(fig.16).

Fig.15

IMPORTANT: Before finally fitting the cover,

the following steps must be taken:

a. Check the plumbing connections are

watertight.

b. Check the terminal block screws are fully

tightened.

Fig.16

c. Make sure the pipe and cable entering

the unit do not prevent the cover locating
correctly to the backplate.

d. Check the power selector is in the OFF

position - and the temperature control is in
the MAXIMUM HOT position.

13

IVORY 4 electric shower

Fig.17

Fig.18

Power selector
to OFF

Temperature
control set at
MINIMUM

ow setting

Turn the
power
selector
to COLD

Turn the
temperature
control to the
MAXIMUM

ow setting

COMMISSIONING

• Carefully guide the cover onto the backplate
making sure the wires are not trapped.

• While applying slight pressure to the
front cover, secure in place using the
three retaining screws.

• The first operation of the shower is intended
to flush out any remaining unit debris, and
to make sure the heater unit contains water
before the elements are switched on.

• This operation must be carried out with
the flexible hose screwed to the outlet but
WITHOUT the showerhead attached.

Make sure the outlet from the flexible hose is
directed to waste.

1. Before switching on the electric and mains
water supplies to the shower, check that the
power selector is in the OFF position and
the temperature control is turned to the

MINIMUM flow position (fig.17).

Note: Failure to turn the control to

MINIMUM FLOW may cause the PRD to
operate.

2. Turn on the electric and mains water supplies

to the shower.

3. Turn the power selector to the COLD setting
(fig.18) and wait until water starts to flow

from the flexible hose.

4. Slowly turn the temperature control fully
anti-clockwise to the MAXIMUM flow
position (fig.18).

It will take about thirty seconds for a smooth

flow of water to be obtained while air and
any debris is being flushed from the shower.

When there is a smooth flow of water turn

the temperature control steadily from
MAXIMUM to MINIMUM and back again
several times to release any trapped air within
the unit.

5. Once flushing out has been completed turn
the power selector to OFF.

6. Fit the showerhead to the flexible hose and
place in the showerhead holder.

7. The shower is now ready for normal operation.

14

IVORY 4 electric shower

OPERATING THE SHOWER

Make sure the commissioning procedure
has been carried out.

To start the shower

Turn the power selector to either Cold, Economy
or High and the water will flow.

To stop the shower

Turn the power selector to the OFF position.

Note: If restarting immediately after stopping be
aware that a slug of hot water will be expelled for
the first few seconds.

To use the power selector

The power selector has three "ON" positions
– COLD, ECONOMY and HIGH (fig.19).

The symbol is for cold water only. Adjusting
the temperature control at this setting will only
change the force of the water from the shower­head. (It will not alter the water temperature).

The symbol is an economy setting for
using less energy when the ambient mains water
temperature is high during warmer months.
Temperature adjustment at this setting is via the
temperature control

Note: If the stated flow rate required for the unit
cannot be met due to low water pressure, it will
be necessary to operate the unit on this setting
during the warmer months because of flow rate
limitations entering the unit.

The symbol is a high power setting which
allows the highest flow achievable for your pre­ferred temperature. This setting should normally
be regarded as optimum shower performance
throughout the year. Temperature adjustment is
via the temperature control.

To adjust the shower temperature

The water temperature is altered by increasing or
decreasing the flow rate of the water through the
shower via the temperature control (fig.19).

After obtaining your showering temperature, the
knob can be left as the normal setting and should
only need altering to compensate for seasonal
changes in ambient water temperature.

Fig.19

Power selector

Off

High

Economy

DECREASE
Flow = Increased
Temperature

Note: In normal use, it is in order to leave the
water supply permanently on to the shower
unit, but as with most electrical appliances,

the unit must be switched off at the
isolating switch when not in use.

N-002-A

Flow = Decreased

Cold

Temperature
control

INCREASE

Temperature

15

IVORY 4 electric shower

WARNING!

After any servicing of mains water

supply, always flush out the pipework

to remove any debris.
Always make sure the unit is started
on COLD in order to purge any air in

W-002-A

the pipework.

Note: The preferred knob position on
ECONOMY will give a different
temperature to the same position on HIGH.

To decrease the shower temperature

Gradually turn the temperature control
anti-clockwise; this will increase the flow of
water through the shower therefore decreasing
the water temperature.

To increase the shower temperature

Gradually turn the temperature control
clockwise; this will decrease the flow of water
through the shower therefore increasing the
water temperature.

Note: It is advisable to be certain that the
showering temperature is satisfactory by testing
with your hand before stepping under the
showerhead. There will always be a time delay of
a few seconds between selecting a flow rate and
the water reaching the stable temperature for
that flow rate.

CAUTION: It is recommended that persons
who may have difficulty understanding or
operating the shower controls should not
be left unattended while showering. Special
consideration should be given to young
children and the less able bodied.

16

IVORY 4 electric shower

OPERATING FUNCTIONS

*TP – Temperature Protection

During normal operation if the temperature
exceeds the showering safety limit the power
to the elements will be removed completely,
although water will continue to flow. When the
temperature has cooled sufficiently, power to the
elements will be automatically restored to the
settings at the time of interruption.

Abnormal Safety cut-out

The unit is fitted with a non-resettable thermal
cut-out safety device. In the event of abnormal
operation which could cause unsafe tempera­tures within the unit, the device will disconnect
the heating elements. It will require a visit from a
qualified engineer to determine the nature of the
fault and replace the safety device, once the unit
has been repaired.

* TP - Temperature Protection

Two Stage Pressure Switch

This unit is fitted with a two stage pressure
switch. In normal operation, 1 Bar running inlet
pressure is required to enable the shower to
operate at full power. In the event a low pressure
condition (down to 0.7 Bar), the shower will
continue to operate at a reduced power setting.
Below 0.7 bar pressure, all power to the elements
will be removed. Power to the elements will be
restored once the minimum appropriate inlet
pressure is re-established.

WARNING!

DO NOT use abrasive or aggressive

cleaning products when cleaning the

shower as they may damage the unit.

W-007-A

CLEANING

Triton recommends that all products

are cleaned using warm, soapy water.

Do not use abrasive or aggressive

chemical cleaning products as this may

affect the product surface finish and

invalidate your guarantee.

17

IVORY 4 electric shower

INSTRUCTIONS FOR INSTALLERS AND SERVICE ENGINEERS ONLY

CLEANING THE FILTER

It is recommended that the filter is periodically
cleaned in order to maintain the performance of
the shower. It is essential that this operation is
carried out by an installer or service engineer.

IMPORTANT: Before servicing, switch off
both the electricity supply and water
supply at the mains.

The inlet filter is situated in the bottom of the
inlet pipe (fig.20).

To gain access to the filter, remove the cover and
then unscrew the assembly from the bottom of
the inlet pipe.

When cleaning the filter, do not use a sharp
object, as it will cause damage. It is preferable to
use an old toothbrush or similar.

When refitting, DO NOT overtighten the filter.

Inlet pipe

Filter
assembly

Fig.20

18

SPARE PARTS

IVORY 4 electric shower

11

8

9

10

4

7

3

2

1

Ref. Description .................................................. Part No.

1. Inlet Filter Assembly ............................................. P22611004

2. Solenoid Valve .....................................................P22610801

3. Stabilising Valve ...................................................P22640800

4. Pressure Switch Module ....................................... P22611003

5. Can Assembly (8.5kW)......................................... 83314800

Can Assembly (9.5kW).........................................83314810

Can Assembly (10.5kW).......................................83314820

6. Outlet Pipe and PRD ............................................ S23511002

7. Terminal Block, wires ...........................................S82201240

8. Thermal Cut-Out - TCO ....................................... 22012340

9. Microswitch ........................................................ 22012460

10. Switch carriage top ............................................. P22611001

11. Power microswitch (X2 supplied) .......................83314240

- Cover Assembly ................................................... S23510601

5

6

PRD

Rear of outlet

19

IVORY 4 electric shower

FAULT FINDING

Blown fuse or circuit breaker. Check

Power cut? Check other appliances and if

Check if stop valves are fully open. Check

1.1.1

Interrupte

d

1.1

S

h

ower

1

IMPORTANT: Switch off the electricity at the mains supply and remove the circuit fuse before
attempting any fault finding inside the unit.

Problem/Symptom Cause Action/Cure

Fault finding

supply. Renew or reset fuse or circuit
breaker. If it fails again, consult a
qualified electrician.

1.1.2

necessary, contact local Electricity Supply
Company.

Check if isolating valves are fully open.

1.2.1

Check for a blockage in inlet filter or in
pipework.

Have unit checked. Ring Customer

1.3.1

Service.

Increase flow rate via temperature

2.1.1

control.
Blocked showerhead – clean or replace

2.1.2

blocked sprayplate in showerhead.

2.2.1

if blockage in inlet filter.

2.3.1

Readjust flow rate to give increased flow.

2.3.2

Select ‘economy’ power.

3.1.1

See 'Water too hot' causes 2.1, 2.2 and

2.3 and their appropriate action/cures. If
it continues, contact Triton Customer
Service.

4.1.1

Reduce flow rate via temperature control.

4.2.1

Is water supply mains or tank fed ?

4.2.2

If tank fed, replumb to mains water
supply or see 4.2.4.

4.2.3

If mains fed, make sure that the mains
stopvalve is fully open and there are no
other restrictions in the supply while
shower is in use, or see 4.2.4.

4.2.4

Fit pump to give minimum pressure (see
rating label). Contact Customer Service
for advice.

4.3.1

Readjust flow rate to give reduced flow.

4.3.2

Select ‘high’ power.

1.2

1.3

2.1

2.2

2.3

3.1

4.1

4.2

power supply.

No mains water
supply to
shower.

Unit
malfunction.

Not enough
water flowing
through the
shower.

Blockage in
supply.

Increase in
ambient water
temperature.

Heater cycling
on outlet
thermal cut-out.

Too much flow.

Water pressure
below minimum
required (see
rating label).

inoperable, no
water flow.

Water too hot.

2

Water temperature

3

cycling hot/cool at
intervals.

Water too cool or

4

cold.

X-008-A

Reduction in

4.3

ambient water
temperature.

20

FAULT FINDING

X-008-A

Reduce flow rate via temperature control.

Is water supply mains or tank fed ?
If tank fed, replumb to mains water

supply or see 4.2.4.
If mains fed, make sure that the mains

stopvalve is fully open and there are no
other restrictions in the supply while
shower is in use, or see 4.2.4.

Fit pump to give minimum pressure (see
rating label). Contact Customer Service
for advice.

Readjust flow rate to give reduced flow.
Select ‘high’ power.

Have unit checked by suitably qualified

4.1.1

4.2.1

4.2.2

4.2.3

4.2.4

4.3.1

4.3.2

4.4.1

Too much flow.

Water pressure
below minimum
required (see
rating label).

Reduction in
ambient water
temperature.

Electrical

4.1

4.2

4.3

4.4

Water too cool or
cold.

4

Problem/Symptom Cause Action/Cure

Shower varies from

5

normal
temperature to
cold during use.

Pressure relief

6

device has
operated (water
ejected from PRD
tube).

5.1

6.1

6.2

6.3

6.4

IVORY 4 electric shower

malfunction or
safety cut-out
operated.

Water pressure
has dropped
below minimum
required.

Blocked
showerhead.

Twisted/blocked
flexible shower
hose.

Showerhead not
removed while
commissioning.

Water pressure
above specified
maximum for
unit (see rating
label).

electrician or contact Triton Customer
Service.

Wait until the water pressure resumes to

5.1.1

normal.

Clean or replace blocked sprayplate in

6.1.1

showerhead and then fit new PRD.

Check for free passage through hose.

6.2.1

Replace the hose if necessary and fit new
PRD.

Fit new PRD. Commission unit with

6.3.1

showerhead removed.

Fit pressure reducing valve to inlet and

6.4.1

then fit new PRD.

Replace switch

Faulty Start/Stop

Shower fails to

7

shut off flow when
Start/Stop button
is pressed.

It is advised all electrical maintenance/repairs to the shower

In the unlikely event of unit failure other than detailed in the fault finding page,

7.1

switch

Debris in

7.2

solenoid valve.

Unit

7.3

malfunction.

Note: Identify cause of operation before fitting new PRD unit.

When fitting a new PRD, follow the commissioning procedure.

N-003-A

should be carried out by a suitably qualified person.

please contact Customer Service for advice.

7.1.1

7.2.1

7.3.1

Y-001-A

Replace solenoid valve.

Have unit checked. Ring Customer
Service.

21

Diagram Key:

Water Entry Points

Cable Entry Points

IVORY 4 electric shower

Entry Points

22

IVORY 4 electric shower

23

IVORY 4 electric shower

24

IVORY 4 electric shower

As a producer and a supplier of electric showers, Triton Showers is committed to the protection of the environment

WEEE Directive – Policy Statement

via our own environmental policy and the compliance with the WEEE directive.

Triton Showers is fully registered with the Environment Agency under the following schemes:

Repic: Producers take-back scheme (PTS), registration number WEE/EJ3466QV

Valpak: Distributor take-back scheme (DTS), registration number 9659

All our electric products are labelled accordingly with the crossed out wheeled bin symbol. This indicates, for
disposal purposes at end of life, that these products must be taken to a recognised collection points, such as
local authority sites/local recycling centres; this will be free of any charges. Do not return to Triton Showers.

25

UK SERVICE POLICY

In the event of a product fault or complaint occurring, the following
procedure should be followed:

1. Telephone Customer Service on 0844 980 0750 having available,

your details including post code, the model number and power
rating of the product, together with the date of purchase and, where
applicable, details of the particular fault.

2. If required, the Customer Service Advisor will arrange

for a qualified engineer to call.

3. All products attended to by a Triton service engineer must be installed

in full accordance with the Triton installation guide applicable to the
product. (Every product pack contains an installation guide, however,
they can also be bought via our Customer Service Spares Department).

4. Our engineer will require local parking and if a permit is required this

must be available to the engineer on arrival at the call.

5. It is essential that you or an appointed representative (who must

be over 18 years of age) is present for the duration of the service

engineer's visit. If the product is in guarantee you must produce proof
of purchase.

6. Where a call under the terms of guarantee has been booked and

the failure is not product related (i.e. scaling and furring, incorrect

water pressure, pressure relief device operation or electrical/plumbing
installation fault) a charge will be made. A charge will also be issued

if nobody is at home when the service engineer calls or adequate
parking/permit is not available.

7. If the product is no longer covered by the guarantee an up front fixed

fee will be charged before the site visit.

8. Should proof of purchase not be available on an “in-guarantee” call,

or should the service engineer find that the product is no longer
under guarantee, the engineer will charge the same fixed price and
the customer will be expected to pay the engineer before he leaves.
If payment is not made on the day an administration charge will be
added to the fixed charge.

9. If a debt is outstanding from a previous visit, or from any other Triton

purchase, Triton reserves the right to withhold service until the debt
has been settled.

10. Triton takes the health, safety and wellbeing of its employees very

seriously and expects customers to treat all staff members with respect.
Should any employee feel threatened or receive abuse, either verbally
or physically, Triton reserves the right to withhold service and will
support the employee with a legal prosecution.

IVORY 4 electric shower

Replacement Parts Policy

Availability: It is the policy of the manufacturer to maintain parts

availability for the duration of production and a period of five years
thereafter, in accordance with industry standards.

Spare parts are available via our website, www.tritonshowers.co.uk,
or by telephoning Triton Customer Service Spares Department.
Payment should be made by credit/debit card (excluding American
Express or Diners Card). Payment can also be made by pre-payment
of a pro forma invoice by cheque or money order.

Telephone orders are based on information given during of the call.

Before contacting Triton, please verify your requirements
using the information contained in the supplied user guide.
Triton cannot accept liability for incorrect part identification.

TRITON STANDARD GUARANTEE

With the exception of accessories, Triton guarantee the
product against all manufacturing defects for a period of
2 years (for domestic use only) from the date of purchase,
provided that it has been installed by a competent person in
full accordance with the fitting instructions.

All accessories such as shower heads, hoses and riser rails
carry a 1 year parts only guarantee against manufacturing
defects.

Any part found to be defective during this guarantee period
we undertake to repair or replace at our option without
charge so long as it has been properly maintained and
operated in accordance with the operating instructions, and
has not been subject to misuse or damage. This product
must not be taken apart, modified or repaired except by a
person authorised by Triton. This guarantee applies only to
products installed within the United Kingdom and does not
apply to products used commercially. This guarantee does
not affect your statutory rights.

What is not covered:

1. Breakdown due to: a) use other than domestic use by

you or your resident family; b) wilful act or neglect;
c) any malfunction resulting from the incorrect use or

quality of electricity, gas or water or incorrect setting
of controls; d) failure to install in accordance with this
installation guide

2. Claims for missing parts once the product has been

installed.

3. Repair costs for damage caused by foreign objects or

substances.

4. Total loss of the product due to non-availability of parts.

5. Compensation for loss of use of the product or

consequential loss of any kind.

6. Call out charges where no fault has been found with the

appliance.

7. The cost of repair or replacement of pressure relief

devices, showerheads, hoses, riser rails and/or wall
brackets, isolating switches, electrical cable, fuses and/or
circuit breakers or any other accessories installed at the
same time.

8. The cost of routine maintenance, adjustments, overhaul

modifications or loss or damage arising therefrom,
including the cost of repairing damage, breakdown,
malfunction caused by corrosion, furring,

9. Call out charges where the water supply cannot be

isolated, this includes consequential losses arising from
unserviceable supply valves.

For the latest Terms & Conditions, please see:

www.tritonshowers.co.uk

Triton Showers
Triton Road
Nuneaton
Warwickshire CV11 4NR

Triton is a division of Norcros Group (Holdings) Limited

Customer Service: % 0844 980 0750

Trade Installer Hotline:

www.tritonshowers.co.uk

E-mail: [e-mail]

0844 980 0730

%

0844 980 0744

Fax:

Extended Warranty AVAILABLE NOW. Call 0844 980 0740 for more details.

4-12-2012 - 2 yr elec

TRITON reserve the right to change product specification without prior notice. E&OE. © TRITON SHOWERS 2013

26