Tripp Lite SU6000RT4UHVG User Manual

Warranty Registration:

Owner’s Manual

chance to win a FREE Tripp Lite

product—www.tripplite.com/warranty

Intelligent True On-Line UPS Systems (Rackmount/Tower)

• Includes UPS system with internal battery system (5&6kVA), detachable PDU and detachable

Important Safety Warnings 2 Mounting 3 Features 4 Connection 9 Optional Connection 12 Manual Bypass Operation 14

SmartOnline™

Single-Phase 5kVA–6kVA

parallel PDU modules (6kVA) • Rackmount and tower adaptable

Not suitable for mobile applications.

Operation 15 Internal Battery Replacement 28 Storage and Service 29 Warranty and Warranty Registration 29 Español 30 Français 59 Русский 88

1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support

201207113 933070.indb 1 9/17/2012 1:19:41 PM

Important Safety Warnings

SAVE THESE INSTRUCTIONS. This manual contains important instructions and warnings that should be followed during the

installation and maintenance of this product. Failure to heed these warnings may affect your warranty.

UPS Location Warnings

• Install your UPS in a structurally sound area. Your UPS is extremely heavy; take care when moving and lifting the unit.

• Only operate your UPS at indoor temperatures between 32° F and 104° F (between 0° C and 40° C). For best results,

keep indoor temperatures between 62° F and 84° F (between 17° C and 29° C).

• Leave adequate space around all sides of the UPS for proper ventilation.

• Do not install the UPS near magnetic storage media, as this may result in data corruption.

• Do not mount unit with its front or rear panel facing down (at any angle). Mounting in this manner will seriously

inhibit the unit’s internal cooling, eventually causing product damage not covered under warranty.

UPS Connection Warnings

• Isolate the UPS before working on this

circuit.

• The power supply for this unit must be

single-phase rated in accordance with

the equipment nameplate. It also must

be suitably grounded.

Equipment Connection Warnings

Required Protective Devices and Cable Cross-Sections

Recommended upstream protection

UPS Power Rating Upstream Circuit Breaker

5kVA N/A 6kVAC curve - 40A

2 poles circuit breaker

GL1

L2(N)

To UPS Nor mal AC source

External power distribution unit

UPS

• Use of this equipment in life support applications where failure of this equipment

can reasonably be expected to cause the failure of the life support equipment or

to significantly affect its safety or effectiveness is not recommended. Do not use

this equipment in the presence of a flammable anesthetic mixture with air, oxygen

or nitrous oxide.

Legend B—Contactor solenoid. Q—Mains input thermal-magnetic switch. T—Two-pole contactor 100 A AC1; coil voltage: according to the mains input.

Remark: Q needs to use the approved component of Safety Certification.

• Connect your UPS power module’s grounding terminal to a grounding electrode conductor.

• The UPS is connected to a DC energy source (battery). The output terminals may be live even when the UPS is not connected

to an AC supply.

Maintenance Warnings

• Your UPS power module and battery module(s) do not require routine maintenance. Do not open them for any reason. There

are no user-serviceable parts inside.

Battery Warnings

• Connect only Tripp Lite battery modules (of the correct type and voltage) to your UPS power module’s external battery

connector.

• Batteries can present a risk of electrical shock and burn from high short-circuit current. Observe proper precautions. Do not

dispose of the batteries in a fire. Do not open the UPS or batteries. Do not short or bridge the battery terminals with any

object. Unplug and turn off the UPS before performing battery replacement. Use tools with insulated handles. There are no

user-serviceable parts inside the UPS. Battery replacement should be performed only by authorized service personnel using the

same number and type of batteries (Sealed Lead-Acid). The batteries are recyclable. Refer to your local codes for disposal

requirements or visit www.tripplite.com/UPSbatteryrecycling for recycling information. Tripp Lite offers a complete line of UPS

System Replacement Battery Cartridges (R.B.C.).Visit Tripp Lite on the Web at www.tripplite.com/support/battery/index.cfm to

locate the specific replacement battery for your UPS.

• Fuses should be replaced only by factory authorized personnel. Blown fuses should be replaced only with fuses of the same

number and type.

• Service and repair should be done only by trained personnel. Prior to any service work performed on hardwired power modules,

they should be turned off or manually bypassed via the transformer. Prior to any service work performed on power modules that

plug directly into wall outlets, they should be turned off and unplugged. Note that potentially lethal voltages exist within this unit

as long as the battery supply is connected.

• Do not connect or disconnect battery module(s) while the UPS is operating from the battery supply or when the transformer

module is not in bypass mode (if your UPS system includes a transformer module with a bypass switch).

• During “hot-swap” battery module replacement your UPS will be unable to provide battery backup in the event of a blackout.

• Only connect compatible battery module(s).

201207113 933070.indb 2 9/17/2012 1:19:42 PM

Mounting

Mount your equipment in either a 4-post or 2-post rack or rack enclosure. The user must determine the fitness of hardware and

procedures before mounting. If hardware and procedures are not suitable for your application, contact the manufacturer of your

rack or rack enclosure. The procedures described in this manual are for common rack and rack enclosure types and may not be

appropriate for all applications.

4-Post Mounting

The included plastic pegs A will temporarily support the empty rackmount shelves

while you install the permanent mounting hardware. Insert a peg near the center of

the front and rear bracket of each shelf as shown. (Each front bracket has 6 holes

and each rear bracket has 3 holes.) The pegs will snap into place.

After installing the pegs, expand each shelf to match the depth of your rack rails. The

pegs will fit through the square holes in the rack rails to support the shelves. Refer to

the rack unit labels to confirm that the shelves are level in all directions. Note: The

support ledge of each shelf must face inward.

Secure the shelves B to the mounting rails permanently using the included screws

and cup washers C as shown.

• For 4U equipment mounting, place 6 screws total at the front and 4 screws total

at the back.

Tighten all screws before proceeding.

Warning: Do not attempt to install your equipment until you have inserted and

tightened the required screws. The plastic pegs will not support the weight of

your equipment.

Attach mounting ears D to the front mounting holes of your equipment E using

the screws provided F. The ears should face forward.

Note: It is recommended that you remove the internal batteries of the UPS prior to

installation. This will remove excess weight and will allow safer handling of equipment.

See Internal Battery Replacement section for battery removal instructions.

Using an assistant, lift your equipment and slide it onto the mounting shelves.

Attach your equipment to the rack by passing the screws, nuts and washers (user-

provided) G through its mounting ears and into the rack rails. Be sure to use separate

rack rails for each individual component.

12kVA UPS Configuration—SU12KRT4UHW Only (Using 2 6kVA Power Modules)

See manual included with parallel PDU for SU12KRT4UHW Mounting.

2-Post Mounting (Optional)

To mount your 5kVA or 6kVA UPS in a 2-post rack, you must purchase a Tripp Lite 2-Post Rackmount Installation Kit (model:

2POSTRMKITHD, sold separately) for each power module and battery pack installed. See the Installation Kit’s owner’s manual for

complete mounting instructions.

Note: 2-post mounting is not recommended for 12kVA UPS systems.

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Mounting

Tower Mounting

To mount the UPS in an upright (tower) position, Tripp Lite’s 2-9USTAND accessory

is required (sold separately).

Once mounted, rotate the power module’s Control Panel for easier viewing while the

UPS is upright. Insert a small screwdriver, or other tool, in the slots on either side of

the Control Panel. Pop the panel out, rotate it, and pop the panel back into place.

Features

Before installing and operating your UPS, familiarize yourself with the location and function of the features of each component.

Power Module Front Panel Controls

10 79 68

3 4 5

LCD DISPLAY: This backlit (16 × 2 character) dot matrix display indicates a wide

range of UPS operating conditions and diagnostic data. It also displays UPS

settings and options when the UPS is in setup mode.

ON/MUTE BUTTON: Press this button and hold it until you hear a beep to turn

the UPS system’s inverter ON. If the UPS’s battery alarm is sounding, press this

button to silence it.

SCROLL DOWN/EXIT SETUP BUTTON: This button allows you to browse through

different options and power readings on the LCD display. Momentarily pressing it

causes the LCD screen to display a different power reading (see “Operation”

section). Pressing it and the SCROLL UP button together puts the UPS in setup

mode, where this button is used to scroll through setup options and to exit setup

mode.

SCROLL UP/SELECT BUTTON: This button allows you to browse through different

options and power readings on the LCD display. Momentarily pressing it causes

the LCD screen to display a different power reading (see “Operation” Section).

Pressing it and the SCROLL DOWN button together puts the UPS in setup

mode, where this button is used to select setup options.

OFF BUTTON: Press this button until you hear a beep to turn the UPS system’s inverter OFF.

O/P (OUTPUT) LED: This green light will illuminate to indicate your UPS is supplying AC power to connected equipment.

DC/AC (INVERTER) LED: This green light will illuminate to indicate the UPS’s DC/AC inverter is activated.

BYPASS LED: This yellow light will flash when the UPS is providing filtered mains power without engaging the converter or

inverter. If this LED is flashing, connected equipment will not receive battery power in the event of a blackout. If Economy Mode

is enabled, this LED will be on solid and the connected equipment will receive power in the event of a blackout.

AC/DC (Converter) LED: This green light will illuminate to indicate the UPS’s AC/DC converter is charging the connected

battery pack(s).

BATTERY LED: This green light will illuminate when the UPS is discharging the battery to provide connected equipment with AC

power. An alarm will sound which can be silenced by pressing the ON/MUTE button. This LED will remain lit after the alarm is

silenced.

I/P (INPUT) LED: This green light will illuminate to indicate an AC input supply is present.

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Features (Rear Panel) See “Features” section for feature descriptions

SU5000RT4UHV—5kVA UPS System

PARALLEL

EPO

RS-232

USB

OUTPUT 2

200-240Vac

BREAKER 20A

BATTERY

CABLE UNDER LOAD.

DO NOT DISCONNECT

CAUTION:

CONNECTOR

192VDC

BATTERY

ACC. SLOT

OUTPUT 1

30A

200-240Vac

AC INPUT

8 7 4

SU6000RT4UHV—6kVA UPS System with NEMA PDU

RS-232

USB

PARALLEL

EPO

8 6 5 4 37

SU6000RT4UHVHW—6kVA UPS System with Hardwire PDU

RS-232

PARALLEL

EPO

ACC. SLOT

6 3

NORMAL

PASS

RS-232

USB

NORMAL

PASS

16 15 4 5

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Features (Rear Panel) (continued) See “Features” section for feature descriptions

SU6000RT4UHVG—6kVA UPS System with IEC PDU

1010111112

RS-232

USB

PARALLEL

EPO

NORMAL

PASS

21 217 7 5 15

SU12KRT4UHW—12kVA UPS System and Parallel PDU Modules

Note: See the manual included with the Parallel PDU for 12kVA installation, configuration and setup instructions.

RS-232

USB

PARALLEL

EPO

RS-232

USB

PARALLEL

EPO

19 18 17 16

201207113 933070.indb 6 9/17/2012 1:19:50 PM

Features (Rear Panel) (continued) See “Features” sectiion for feature descriptions

SU6000RT4UTFHW—6kVA UPS with Hardwire PDU and 6kVA Isolation Step Down Transformer

(SU6000XFMR2U)

24 24

RS-232

USB

PARALLEL

EPO

ACC. SLOT

NORMAL

16 15

4 5

PASS

SU6000RT4UTF—6kVA UPS with NEMA PDU and 6KVA Isolation Transformer

24 24

RS-232

USB

PARALLEL

EPO

ACC. SLOT

NORMAL

PASS

8 6 5 4 37

201207113 933070.indb 7 9/17/2012 1:19:56 PM

Features (Rear Panel) (continued)

UPS System: This self-contained unit houses the UPS system’s power and control components as well as its

internal batteries.

Independent, Detachable Power Distribution Unit (PDU): This self-contained unit houses the UPS system’s input and

output components along with a bypass switch. When the switch is set to bypass the PDU can be completely removed from

the power/battery module for routine power/battery maintenance without disrupting power to the connected loads. While this

switch is set to bypass, connected equipment will receive unfiltered AC mains power, but the equipment will not receive battery

power in the event of a blackout.

AC Input Cord: Connects directly to wall receptacle providing 200-240V AC utility power.

External Battery Connector: Use this to connect one or more Tripp Lite battery modules to the power module. Remove the

cover for access. The power module will not start without a connection to a charged battery module. Refer to the battery

module Owner’s Manual for connection instructions and safety warnings.

Maintenance Bypass Switch: This switch allows qualified service personnel to remove the detachable PDU from the power/

battery module for routine maintenance without disrupting power to connected loads. While this switch is set to BYPASS,

connected equipment will receive filtered AC mains power, but the equipment will not receive battery power in the event of a

blackout. See“Manual Bypass Operation” section for complete bypass procedure.

L6-30R AC Output Receptacles: Accept direct plug-in connection of NEMA L6-30 equipment plugs.

20A Output Breaker: One double-pole circuit breaker controls output power from the receptacles indicated on each model.

L6-20R AC Output Receptacles: Accept direct plug-in connection of NEMA L6-20 equipment plugs.

RS-232 Communication Port: This female DB9 serial port may be used to connect your UPS to a workstation or server. It

uses RS-232 protocol to communicate with a connected computer. It is used with Tripp Lite software and the included serial

cable to monitor and manage the UPS remotely over a network and to automatically save open files and shut down equipment

during a blackout. See“Optional Connection”section for details.

Mini-Slot: USB connector (disabled by default—DIP switches in the RS-232 position; to enable, move both DIP switches to

the USB position). An optional Contact-Closure card is available if needed (Tripp Lite part # RELAYIOMINI).

Parallel Connector: For UPS communication in parallel (functional only on the 6kVA model). Refer to the manual provided

with the Parallel PDU Kit. For more information, visit www.tripplite.com/support.

EPO (Emergency Power Off) Port: The power module features an EPO port that may be used to connect the power module

to a contact closure switch to enable emergency power off. See “Optional Connection” section for details.

Accessory Slot: Remove the small cover panel to install optional accessories to remotely control and monitor your UPS

system. Visit Tripp Lite on the Web (www.tripplite.com) to learn about available SNMP, network management and connectivity

products that may be installed in this slot.

Transformer AC Input/Output Terminal Block (6kVA UPS only): Use this terminal for interfacing an approved PDU system.

Utility Input Terminal Block (6kVA UPS and 12kVA IEC/PARALLEL/HARDWIRE module only): Use these terminals to

connect your power module to utility power. Unscrew and remove the cover over the block for access.

Equipment Output Terminal Block (6kVA UPS and 12kVA IEC/PARALLEL/HARDWIRE module only): Use these terminals

to connect your power module to your equipment. Unscrew and remove the cover over the block for access.

AC Input Breaker: One double-pole cicuit breaker controls input power to the power module.

Parallel Power Interconnect: For use with secondary parallel PDU only.

Maintenance Breaker (12kVA UPS only): Controls maintenance to the UPS.

AC Output Breaker: One double-pole circuit breaker provides Bypass for the parallel system to the load.

AC Output Receptacles (6kVA UPS/ IEC PDU Module only): Accept direct plug-in connection of IEC-320-C20

equipment plugs.

Secondary UPS Module

Secondary PDU Module

5-15/20R AC Output Receptacles: Accept direct plug-in connection of NEMA 5-15P or 5-20P equipment plugs.

Isolation Step Down Transformer: This self-contained unit provides a means to connect both low-voltage and high-voltage

devices to the UPS system.

201207113 933070.indb 8 9/17/2012 1:19:57 PM

Connection

Note: The output voltage is set at 208~(default) by the manufacturer. If you need to change the output voltage of the

UPS, refer to “Output Voltage Selection” in the “Operation” section. You should select the correct output voltage before

connecting your equipment to the UPS.

Plug your UPS’s input cord into an electrical outlet.

(SU5000RT4UHV, SU5000RT4UTF, SU6000RT4UHV,

SU6000RT4UTF)

Your UPS must be connected to a dedicated circuit of sufficient amperage.

Note! After you connect the UPS to a live AC power source, the UPS LCD will

display “BYPASS MODE” and will automatically charge its batteries while providing

power to the output.

If you have a PDU with manual bypass, set the PDU bypass switch to “NORMAL.”

Turn UPS ON.

Press the UPS’s “ON” Button until you hear a beep to begin inverter operation.

Your UPS will perform a brief self-test and show the results on the LCD Display.

See “Startup Self-Test” in the “Operation” section for the display sequence. Your

UPS will now provide filtered power to the AC output.

Note: UPS system will function properly upon initial startup; however, maximum runtime for the unit’s battery will only be accessible after it has been charged for 24 hours.

Plug your equipment into your UPS.

Your UPS is designed to support electronic equipment only. You will overload your

UPS if the total VA rating for all the equipment you connect exceeds the UPS’s

output capacity. Do not connect household appliances or laser printers to the

UPS’s outlets. To find your equipment’s VA ratings, look on their nameplates. If

the equipment is listed in amps, multiply the number of amps by the input

voltage(200V~240V ) to determine VA. (Example : 1 amp x 208V = 208VA).

Turn UPS OFF (Optional).

Press the UPS’s “OFF” button until you hear a beep. You will be presented with a Yes/No option. Select Yes to continue to turn

off the UPS. Select No to cancel. The UPS will continue to automatically charge its batteries and provide unfiltered (BYPASSED)

AC output as long as AC input power is present. To completely deactivate the UPS, unplug the UPS’s input cord when the UPS

system is in standby mode.

UPS Cold Start (Optional).

To use your UPS as a stand-alone power source when AC input power is unavailable (i.e. during a blackout), you can “cold

start” your UPS and power connected equipment from the UPS’s battery. Your UPS’s battery must be at least partially charged

for this operation to succeed. Press and hold the “ON” button until you hear a beep to cold start your UPS. The LCD Display

will show ON BATTERY MODE. Battery power will begin discharging. Some electronic equipment may draw more amps during

startup; when cold starting, consider reducing the initial load on the UPS.

Terminal Strip Input Connections (SU6000RT4UHVHW, SU6000RT4UHVG, SU6000RT4UTFHW)

Note: For SU12KRT4UHW Hardwiring information, see the manual included with the Parallel PDU.

Hardwiring Cautions

• Wiring must be done by a qualified electrician.

• When making wiring connections, observe the cable connection regulations appropriate to your area [e.g. National Electrical

Code (NEC) in the U.S.] at all times. Be sure to install an easily accessible disconnect switch in your installation wiring so you

may cut off the UPS’s AC input during fires and other emergencies. Ensure that cables are fitted with cable sleeves and are

secured by connector clamps. Tighten connections with a torque of not less than 24-28 inch-pounds (2.7-3.2 NM).

• Make sure that your equipment is properly grounded.

• Using cables of improper size may damage your equipment and cause fire hazards. Choose appropriate cabling and protection

circuits to make wiring connections. Ground conductors must be the same size and type as the power conductors used.

• Refer to National Electrical Code (NEC) guidelines for proper wire gauge and output protection circuit requirements.

201207113 933070.indb 9 9/17/2012 1:19:57 PM

Connection (continued)

Terminal Strip Connection—IEC PDU Module (SU6000RT4UHVG)

Model Input Voltage

SUPDMB6KIEC200~240V (L-N)30A8 mm2

Unscrew 3 screws to remove the terminal strip cover and slide

Maximum Rated

Input Current

Typical Wire Size

out as seen in diagram 1.

Connect the L1, L2 and Ground wires (Hardwire-In,

Receptacle-Out) according to markings on the connectors

as seen in diagram 2.

Slide in and reattach the terminal strip cover with the 3

screws from Step 1.

Attach the PDU to the UPS system using 4 screws as seen in

diagram 4.

Terminal Strip Connection—Hardwire PDU Module (SU6000RT4UHVHW, SU6000RT4UTHFHW)

Model Input Voltage

SUPDMB6KHW200~240V (L-N)32A30A8 mm2

Unscrew 3 screws to remove the terminal strip cover and slide

Maximum Rated

Input Current

out as seen in diagram 1.

Maximum Rated

Output Current

Typical Wire Size

201207113 933070.indb 10 9/17/2012 1:20:00 PM

Connection (continued)

Connect the 2 sets of L1, L2 and Ground wires (1 Input, 1

Output) according to markings on the connectors as seen in

diagram 2. Be sure to connect one set of wires to the input

terminals and the other set to the output terminals.

Slide in and reattach the terminal strip cover with the 3

screws from Step 1.

Attach the PDU to the UPS system using 4 screws as seen in

diagram 4.

Hardwiring the Transformer Bundle (Input/Output)

SU6000RT4UTF

1. Plug the XFMR into the UPS.

2. Connect the transformer to the UPS. This can be a

hardwire connection, outlet connection or both,

provided the combined load does not exceed capacity.

SU12KRT4UHW

See manual included with Parallel PDU for connection,

setup and installation information.

L1 G L2 L G N N G L

208 / 240V

Input

Set Front Panel Selector Switch to Proper Voltage Before Making Connections

120V

Output

Branch A

120V

Output

Branch B

201207113 933070.indb 11 9/17/2012 1:20:01 PM

Optional Connection

The following connections are optional. Your UPS system will function properly without these connections.

RS-232 Serial and USB Communication Connections

Use the included cable to connect the power module’s “RS-232” port to the

communication port on your computer. This will allow full network monitoring and

control of your UPS system. Install on your computer the Tripp Lite PowerAlert software

appropriate to your computer’s operating system. The UPS is also equipped with a

USB communication module.

An alternate contact closure module is available if necessary (Tripp Lite part #

RELAYIOMINI). By default, this module is disabled. To enable, move both DIP switches

to the USB position. Enabling this module disables the RS-232 port. The RS-232 port

is also disabled with the installation of an optional SNMP/Web card (Tripp Lite part #

SNMPWEBCARD). The SNMP/Web card can be used simultaneously with the USB

communication module.

EPO Port Connection

This optional feature is only for those applications that require connection to a

facility’s Emergency Power Off (EPO) circuit. When the UPS is connected to this

circuit, it enables emergency shutdown of the UPS’s inverter and inhibits transfer

to internal bypass. Using the cable provided, connect the EPO port of your UPS

(see 2a) to a user-supplied normally open switch according to the circuit diagram

(see 2b).

EPO connector

EPO Information

Pins 4 and 5 or pins 2 and 3 can be

shorted to activate the EPO.

Note:

1. If using a cable other than what is supplied, the cable should not exceed 350 feet or have a resistance of greater than 10 ohms.

2. If a non-latching EPO switch is used, the EPO must be held for a minimum of 1 second. This does not apply to a latching EPO switch.

3. For setup of a normally closed-switch EPO connection, please contact Tripp Lite Technical Support.

CAUTION: The EPO port is not a phone line surge suppressor; do not connect a phone line to this port.

201207113 933070.indb 12 9/17/2012 1:20:03 PM

Optional Connection (continued)

UPS Unit State when asserting EPO with AC line present:

LEDsOutputFansSerialSNMPUSB LCD Screen

OFFOFFOFFOFFOFFOFF“Emergency Stop”

To restart the UPS unit after asserting EPO with AC line present:

1. Verify that the EPO assertion has been removed or cleared.

2. Remove AC line power to the UPS unit.

3. Reapply AC line power. Now the UPS will start back up in Bypass mode and the LCD will display “BYPASS MODE”.

UPS Unit State when asserting EPO without AC line power:

LEDsOutputFansSerialSNMPUSB LCD Screen

OFFOFFOFFOFFOFFOFF“Emergency Stop”

To restart the UPS unit after asserting EPO without AC line power:

1. Verify that the EPO assertion has been removed or cleared.

2. Reapply AC line power to the UPS unit. Now the UPS will start back up in Bypass mode and the LCD will display

“BYPASS MODE”.

External Battery Connection

Your UPS comes with a robust internal battery system; external batteries are needed

only to extend runtime. Adding external batteries will increase recharge time as well as

runtime. The illustration shows the location of your UPS’s External Battery Connector,

where you will insert the battery pack cable. Complete installation instructions for your

battery pack appear in the battery pack Owner’s Manual. Make sure that cables are

fully inserted into their connectors. Small sparks may result during battery connection;

this is normal. Do not connect or disconnect battery packs when the UPS is running

on battery power.

NORMAL

Accessory Slot

Remove the slot’s cover to install an optional internal SNMP/Web accessory card

(Model: SNMPWEBCARD) to enable remote UPS monitoring and control via SNMP,

Web or telnet. (Tripp Lite’s RELAYIOCARD is also available.) Visit www.tripplite.com/

support for more information, including a list of available SNMP, network management

and connectivity products.

201207113 933070.indb 13 9/17/2012 1:20:04 PM

Hot-Swap Power Module Replacement*

WARNING! For qualified service personnel only. Failure to follow the bypass procedure completely will not adequately

power down the UPS, resulting in the continued risk of death or injury from pontential contact with high voltage. The

UPS and detachable PDU are extremely heavy. This procedure requires several people to perform.

The UPS system includes an independent, detachable PDU with a Bypass Switch. This switch allows qualified service personnel to

remove the detachable PDU from the UPS for routine maintenance without disrupting power to connected loads. While this switch

is set to “BYPASS”, connected equipment will receive unfiltered AC mains power. But the equipment will not receive battery power

in the event of a blackout.

* See manual included with SU12KRT4UHW Parallel PDU for Bypass.

UPS Removal (6kVA Single UPS Power Module Configurations Only)

STEP 1. Disable PowerAlert and disconnect the SNMP or serial USB communication cables from the communication ports

the UPS.

STEP 2. Press UPS’s “OFF” button B , if the UPS is powered, until you hear a beep and see a “BYPASS MODE” message shown

in its LCD Display C on the front of the power module. You will be prompted to enter “BYPASS MODE”. Press UPS “OFF”

button again to activate “BYPASS MODE”.

STEP 3. Turn the detachable PDU’s Bypass Switch D to “BYPASS” on the rear of the UPS PDU.

STEP 4. If an external battery module is connected to the UPS E, disconnect it from the UPS.

The UPS is now safely powered down and it can be detached from the PDU to perform maintenance/replacement.

STEP 5. Remove the four screws that secure the front mounting ears of your UPS to the rack. With the PDU still attached, move

the UPS system and PDU forward in the rack slightly (approximately 4 inches), being sure that both components remain

adequately supported by the UPS’s rackmount support rails.

STEP 6. At the rear of the UPS, remove the four screws that hold the detachable PDU to the UPS that is being serviced. With an

assistant holding the front of the UPS in place, carefully detach the PDU from the rear of the UPS and rest it on the UPS

support rails. Remove the UPS power module from the front of the rack.

WARNING! High voltage! Risk of electrical shock!

RS-232

EPO

PARALLEL

RS-232

USB

Step 2

NORMAL

PASS

E D

Steps 1, 3 & 4

201207113 933070.indb 14 9/17/2012 1:20:05 PM

Step 5

Step 6

Operation

LED Display Information

ONLINE Mode: AC input voltage in

normal range: 156-280V.

IP BYPASS

AC/DCBATTERY DC/AC O/P

Battery Mode: When in Battery Mode,

you will see the following LED display:

IP BYPASS

AC/DC DC/ACBATTERY O/P

Bypass Mode: AC input voltage in a

range of: -20 to +15% of the rating

voltage; Bypass Mode is enabled.

IP BYPASS

BATTERY DC/AC O/P

AC/DC

Flashing

AC Power Start Up: With an AC power

start up, you will see the following LED

sequence:

IP BYPASS

AC/DC DC/ACBATTERY O/P

IP BYPASS

Flashing

Economy Mode: AC input voltage in a

range between -10 and +10% of rating

voltage; Economy Mode is enabled.

IP BYPASS

BATTERY DC/AC

AC/DC O/P

Cold Start: With a cold start, an On

Battery Alarm will sound, and you will see

the following LED sequence:

IP BYPASS

BATTERY

IP BYPASS

AC/DC DC/AC O/P

EPO Shutdown (Frequency Conversion

Mode): With an EPO shutdown with no

output present, you will see the following

LED sequence:

Flashing

BATTERY DC/AC

AC/DC O/P

BYPASS

AC/DC

DC/ACBATTERY O/P

EPO Shutdown (AC Mode): With an

EPO shutdown having AC power present,

you will see the following LED sequence:

BYPASSIP

BATTERY DC/ACAC/DC O/P

BATTERY AC/DC

DC/AC O/P

Battery Independent Mode: In Battery

Independent Mode, the same LED

sequence as ONLINE Mode will display,

but a “Bad Battery Alarm” will sound.

IP BYPASS

AC/DCBATTERY DC/AC O/P

201207113 933070.indb 15 9/17/2012 1:20:07 PM

Operation (continued)

Startup Self-Test

When you turn the UPS ON, it will enter Diagnostic Mode and perform a brief self-test lasting about 15 seconds. The results of the

self-test are shown on the LCD screen in the sequence below.

*Note: If the UPS is cold started,

its BATTERY LED will be lit.

STARTED WITH

AC INPUT

DIAGNOSTIC MODE

FREQ OUT = 50Hz



DIAGNOSTIC MODE

INPUT 000V / 00Hz



DIAGNOSTIC MODE

RECTIFIER OK



DIAGNOSTIC MODE

CHARGER OK



DIAGNOSTIC MODE

BATTERY OK



DIAGNOSTIC MODE

DC BUS OK



DIAGNOSTIC MODE

INVERTER TEST



DIAGNOSTIC MODE

INVERTER OK



LOAD LEVEL

00.00KW / 000%

COLD

START*

DIAGNOSTIC MODE

FREQ OUT = 50Hz



DIAGNOSTIC MODE

INPUT 000V / 00Hz



DIAGNOSTIC MODE

RECTIFIER OK



DIAGNOSTIC MODE

BATTERY OK



DIAGNOSTIC MODE

DC BUS OK



DIAGNOSTIC MODE

INVERTER TEST



DIAGNOSTIC MODE

INVERTER OK



LOAD LEVEL

00.00V / 000%

Failed Self-Test

If a problem is detected during the self-test, the LCD will display an error message. If your UPS displays any of the following

messages in its LCD, visit www.tripplite.com/support for service.

BAD BATTERY!

CALL FOR SERVICE

CHARGE BATT FAIL!

CALL FOR SERVICE

AC/DC FAILURE!

CALL FOR SERVICE

INVERTER FAILURE!

CALL FOR SERVICE

OUTPUT FAILURE!

CALL FOR SERVICE

FAN FAILURE!

CALL FOR SERVICE

201207113 933070.indb 16 9/17/2012 1:20:07 PM

Operation (continued)

Normal Operation

During normal operation, the first line of your LCD Display shows which operating mode your UPS is in: Online Mode, Economy Mode,

Frequency Conversion Mode, Battery Mode, Bypass Mode or Parallel Mode (12kVA model only).

Online Mode: The UPS provides AC power while utility power is available and switches to On Battery Mode instantly (zero transfer time) if

AC power is interrupted.

Economy Mode: The UPS provides AC power at high efficiency while utility power is within +/- 10% rated AC input voltage and switches to

On Battery Mode (8ms transfer time) if AC power is interrupted.

Frequency Conversion Mode: Used to convert your UPS’s input frequency to a different output frequency (i.e. Input 60 Hz to Output 50

Hz. Note: Output will be turned off in Frequency Conversion Mode if the unit is put into Bypass).

Battery Mode: The UPS provides AC power from battery backup so long as battery power lasts. It switches back to Online or Economy

Mode if utility power is available and shuts down if it runs out of battery power.

Bypass Mode: The UPS provides AC power while utility power is available. The UPS shuts down if AC power is interrupted.

Parallel Mode (SU12KRT4UHW model only): The UPS can provide redundancy up to 6kVA or power up to 12kVA. Refer to the manual

provided with the Parallel PDU Kit for more information.

The second line of the LCD Display shows basic power conditions. In each operating mode you can push the SCROLL buttons to browse

through these basic power conditions in the sequences shown below:

Display Information

Online Mode:

ONLINE MODE

00.00KW / 000%



STANDALONE

00.00KVA / 000%



INPUT VOLTAGE

000V / 00.0Hz



BYPASS VOLTAGE

000V / 00.0Hz



OUTPUT VOLTAGE

000V / 00.0Hz



BATTERY CAPACITY

000V / 000%



REMAINING TIME

0000 MINUTES



ON-LINE 5/6KVA

V00 CV01

Display Information

Economy Mode:

ECONOMY MODE

00.00KW / 000%



STANDALONE

00.00KVA / 000%



INPUT VOLTAGE

000V / 00.0Hz



BYPASS VOLTAGE

000V / 00.0Hz



OUTPUT VOLTAGE

000V / 00.0Hz



BATTERY CAPACITY

000V / 000%



REMAINING TIME

0000 MINUTES



ON-LINE 5/6KVA

V00 CV01

Display Information

Frequency

Conversion Mode:

FREQ CONV MODE

00.00KW / 000%



STANDALONE

00.00KVA / 000%



INPUT VOLTAGE

000V / 00.0Hz



BYPASS VOLTAGE

000V / 00.0Hz



OUTPUT VOLTAGE

000V / 00.0Hz



BATTERY CAPACITY

000V / 000%



REMAINING TIME

0000 MINUTES



ON-LINE 5/6KVA

V00 CV01

Display Information

Battery Mode:

BATTERY MODE

00.00KW / 000%



STANDALONE

00.00KVA / 000%



INPUT VOLTAGE

000V / 00.0Hz



BYPASS VOLTAGE

000V / 00.0Hz



OUTPUT VOLTAGE

000V / 00.0Hz



BATTERY CAPACITY

000V / 000%



REMAINING TIME

0000 MINUTES



ON-LINE 5/6KVA

V00 CV01

Display Information

Bypass Mode:

BYPASS MODE

00.00KW / 000%



STANDALONE

00.00KVA / 000%



INPUT VOLTAGE

000V / 00.0Hz



BYPASS VOLTAGE

000V / 00.0Hz



OUTPUT VOLTAGE

000V / 00.0Hz



BATTERY CAPACITY

000V / 000%



REMAINING TIME

0000 MINUTES



ON-LINE 5/6KVA

V00 CV01

201207113 933070.indb 17 9/17/2012 1:20:08 PM

Operation (continued)

Normal Operation

Display Information Parallel Mode (12kVA model only):

PARALLEL MODE

00.00KW / 000%



PARALLEL: MASTER

00.00KVA / 000%



INPUT VOLTAGE

000V / 00.0Hz



BYPASS VOLTAGE

000V / 00.0Hz



OUTPUT VOLTAGE

000V / 00.0Hz



BATTERY CAPACITY

000V / 000%



REMAINING TIME

0000 MINUTES



ON-LINE 6KVA

V00 CV01

NOTE: When two units are connected in parallel, the

“Master UPS” will display “PARALLEL: MASTER” in

this second screen. The display on the “Secondary

UPS” will read “PARALLEL: SLAVE”. If the two units

are not paralleled successfully, both units will read

“STANDALONE” in this second screen.

UPS Setup Menu

Press the UPh and DOWNi buttons simultaneously for 3 seconds until the SETUP MENU screen appears as seen below:

UPS SETUP

EXIT ENTER

Press the UPh button to enter Set Up Mode.

To enter Set Up Mode, you will be required to enter a password.

PASSWORD : 0000

ENT DOWN UP XX

Numbers increase or decrease by 1 when pressing the UPh and DOWNi buttons (0-9). Scroll to select the first number, then press

the ON button. This saves the first number and moves on to the next in the sequence. The password range is 0000-9999 and

should be changed by the administrator. The DEFAULT password is 1234.

201207113 933070.indb 18 9/17/2012 1:20:08 PM

Operation (continued)

Changing the Password

To change the password, scroll DOWNi from the SETUP MENU screen to the BASIS SETTING screen. From here, press ON for the

CHANGE PASSWORD screen. From this screen press ON and follow the previously described actions to set your password. When

set, press ON to move to the SAVING screen. Scroll DOWNi to the SAVING:YES screen and press ON to save. Scrolling back UPh

will return you to the SETUP MENU.

SETUP MENU

ENT DOWN UP

Down



BASIS SETTING

ENT DOWN UP

On On

CHANGE PASSWORD?



ENT DOWN UP



SEQUENCE

PAGE 17



SAVING: NO

ENT DOWN UP

Down



SAVING: YES

ENT DOWN UP



Scroll uph back to

SETUP MENU

Selecting Screen Language

To select a screen language, scroll DOWNi to the BASIS SETTING screen. Press ON to get to the CHANGE PASSWORD screen and

DOWNi to get to the LANGUAGE screen. From here, press ON. You can then scroll DOWNi or UPh through languages until you

find your desired language. Press ON to save your selection.

SETUP MENU

ENT DOWN UP

Down



BASIS SETTING

ENT DOWN UP

CHANGE PASSWORD?



ENT DOWN UP



LANGUAGE

ENT DOWN UP

Down



ENT DOWN UP

ENGLISH



SCROLL

DOWN or UP

THROUGH

LANGUAGES



ENGLISH

ENT DOWN UP



201207113 933070.indb 19 9/17/2012 1:20:08 PM

Operation (continued)

Start Settings

The UPS can start up through the battery without AC power. The DEFAULT is ENABLE. When the UPS switches to battery it can

AUTO RESTART to work in an On-Line Mode when AC power is restored. DEFAULT is ENABLE.

From the SETUP MENU screen, scroll DOWNi to the START SETTING screen. From here, press the ON button for the BATTERY

START screen. From this screen, pressing ON moves you to a ENABLE screen. Pressing ON will ENABLE, while scrolling DOWNi

takes you to a DISABLE screen. From here, press ON to DISABLE this function.

From the BATTERY START screen, pressing DOWNi will take you to an AUTO RESTART screen. Pressing ON takes you to an

ENABLE screen; press ON to ENABLE. Pressing DOWNi takes you to a DISABLE screen. Press ON to DISABLE this function.

START SETTING

ENT DOWN UP



To ENTER

BATTERY START



ENT DOWN UP



AUTO RESTART

ENT DOWN UP



 



*ENABLE*

ENT DOWN UP



DISABLE

ENT DOWN UP

*ENABLE*

ENT DOWN UP



DISABLE

ENT DOWN UP

Charger Settings

From the SETUP MENU screen, scroll DOWNi until you reach the CHARGER SETTING screen. From here, press ON to get to the

CHARGER CURRENT screen. Press ON again. From here, you can scroll DOWNi or UPh to select current values between 0.7 and

4.0 A. Press ON to save your desired value. The DEFAULT selection is 0.7A.

CHARGER SETTING

ENT DOWN UP



To ENTER

CHARGER CURRENT

ENT DOWN UP



CURRENT = 0.7A

ENT DOWN UP



CURRENT = 1.5A

ENT DOWN UP



CURRENT = 3.0A

ENT DOWN UP



CURRENT = 4.0A*

ENT DOWN UP



Use the following table as a guide for charger settings based on the number of battery packs you are using.

UPS Charge Current Setting for 5/6kVA Models

Internal Battery Pack + External Battery Packs1 2 3-67 or more

Charge Current Setting0.7A1.5A3.0A4.0A

UPS Charge Current Settings for the 12kVA Model

Use the same charger current settings as the 5/6kVA models for each power module of the SU12KRT4UHW. The number of

connected external battery packs must be equal on each power module of the SU12KRT4UHW.

201207113 933070.indb 20 9/17/2012 1:20:08 PM

Operation (continued)

Battery Settings

Discharge Test: Used to set the time period for discharge tests. From the SETUP MENU screen, scroll DOWNi until you reach the

BATTERY SETTING screen. Press ON for the DISCHARGE TEST screen. Here, press ON. Now you can scroll DOWNi or UPh between

NO TEST, 30, 60, 90 days and QUICK TEST. When you reach your desired time length, press ON to save. The DEFAULT is NO TEST.

BATTERY SETTING

ENT DOWN UP



To ENTER

DISCHARGE TEST



ENT DOWN UP



*NO TEST*

ENT DOWN UP



30 DAYS

ENT DOWN UP



60 DAYS

ENT DOWN UP



90 DAYS

ENT DOWN UP



QUICK TEST

ENT DOWN UP



201207113 933070.indb 21 9/17/2012 1:20:08 PM

Operation (continued)

Output Settings

Note: Any Output Setting changes require a UPS power cycle.

Output Voltage: Used to set the UPS’ output voltage rating. From the SETUP MENU screen, scroll DOWNi until you reach the

OUTPUT SETTING screen. Press ON to reach an OUTPUT VOLTAGE screen and ON again. You can now scroll DOWNi or UPh

between 5 voltage values: 200/208/220/230/240V. Press ON to save your desired voltage. DEFAULT is set to 208V.

OUTPUT SETTING

ENT DOWN UP



To ENTER

OUTPUT VOLTAGE



ENT DOWN UP



*230V*

ENT DOWN UP



220V

ENT DOWN UP



208V

ENT DOWN UP



200V

ENT DOWN UP



240V

ENT DOWN UP

Frequency Converter: Used to set the Frequency Converter Mode. From the SETUP MENU screen, scroll DOWNi until you reach

the OUTPUT SETTING screen. Press ENTER for the OUTPUT VOLTAGE screen and DOWNi to access the FREQ CONVERTER screen.

Here, press ON. Now you can scroll DOWNi or UPh between DISABLE, 50 and 60 Hz. Press ON to save your selection. When on

DISABLE, the UPS will automatically detect input frequency and select 50 or 60 Hz accordingly. The DEFAULT selection is DISABLE.

OUTPUT SETTING

ENT DOWN UP



To ENTER

OUTPUT VOLTAGE



ENT DOWN UP



FREQ. CONVERTER

ENT DOWN UP



*DISABLE*

ENT DOWN UP



50Hz

ENT DOWN UP



60Hz

ENT DOWN UP

201207113 933070.indb 22 9/17/2012 1:20:08 PM

Operation (continued)

Output Settings

ECO Mode: Used to set the UPS’s ability to work in the energy saving Economy Mode. When input voltage is in a + or - range of

10% of the overall voltage rating, the UPS will transfer into an Economy Mode to improve the efficiency of the UPS. From the

SETUP MENU screen, scroll DOWNi until you reach the OUTPUT SETTING screen. From here, press ON for the OUTPUT VOLTAGE

screen, and DOWNi through the FREQ CONVERTER screen until you reach the ECO MODE screen. From here, press ON and now

you can scroll DOWNi or UPh between DISABLE and ENABLE. Press ON to save your selection. The DEFAULT setting is DISABLE.

OUTPUT SETTING

ENT DOWN UP



To ENTER

OUTPUT VOLTAGE



ENT DOWN UP



FREQ. CONVERTER

ENT DOWN UP



ECO MODE

ENT DOWN UP







*DISABLE*

ENT DOWN UP



ENABLE

ENT DOWN UP

Industrial: Used to set the UPS’s voltage protection. If enabled, and receiving AC power with input voltage and frequency within a

normal range the UPS will work in an On-Line mode. If the UPS detects an output voltage fluctuation more than 5 ms, the UPS will

transfer to Bypass Mode, returning to On-Line Mode when the output is back to normal. From the STARTUP MENU screen, scroll

DOWNi until you reach the OUTPUT SETTING screen. From here, press ON to reach the OUTPUT VOLTAGE screen, and DOWNi

until you reach the INDUSTRIAL screen. From here, press ON and you can now scroll DOWNi or UPh for ENABLE or DISABLE.

Press ON to save your selection. The DEFAULT is DISABLE. Scrolling DOWN from the INDUSTRIAL screen will take you to a

REDUNDANCY screen. From here, press ON and you can now scroll DOWN or UP for ENABLE or DISABLE. The DEFAULT setting is

DISABLE.

OUTPUT SETTING

ENT DOWN UP



To ENTER

OUTPUT VOLTAGE

ENT DOWN UP



FREQ. CONVERTER

ENT DOWN UP



ECO MODE

ENT DOWN UP



INDUSTRIAL

ENT DOWN UP



REDUNDANCY

ENT DOWN UP



201207113 933070.indb 23 9/17/2012 1:20:08 PM



*ENABLE*



ENT DOWN UP



DISABLE

ENT DOWN UP

*ENABLE*

ENT DOWN UP



DISABLE

ENT DOWN UP

Operation (continued)

UPS Alarm Log

UPS ALARM LOG

ENT DOWN UP



To ENTER

READ FROM MEMORY



ENT DOWN UP



1 65535 HH:MM:SS





NO HISTORY



2 65535 HH:MM:SS

NO HISTORY



3 65535 HH:MM:SS

NO HISTORY



4 65535 HH:MM:SS

NO HISTORY



5 65535 HH:MM:SS

NO HISTORY

Read From Memory: Records the last 5 fault events from the EEPROM. See the Fail Event List below:

Fail Event List

DC BUS FAILCHARGER BATTERY FAILDC BUS OVP FAIL

SHORT CIRCUITBYPASS SCR SHORT FAILINPUT HVP RELAY SHORT FAIL

INVERTER FAILINPUT SCR SHORT FAILINPUT HVP RELAY OPEN FAIL

OVER TEMPERATUREENERGY SAVINGNTC OPEN FAIL

OUTPUT SCR FAILOUTPUT HAS VOLTAGELOW TEMP FAIL

OVERLOADINPUT FUSE FAIL

FAN FAILOUTPUT FUSE FAIL

From the SETUP MENU screen, scroll DOWNi until you reach the UPS ALARM LOG screen. Press ON to enter the READ FROM

MEMORY screen and ON again. Here, you can scroll DOWNi or UPh to read the last 5 fault events. Press ON to exit this menu.

Erase All: Used to clear the Fault Event Log. From the STARTUP MENU, scroll DOWNi until you reach the UPS ALARM LOG screen.

From here, press ON to reach the READ FROM MEMORY screen and press DOWNi for the ERASE ALL screen. From here you can

scroll DOWNi or UPh between Yes and No. Press ON to save your selection. You will now be presented with a SURE? screen.

Press ON to save or scroll for more options.

UPS ALARM LOG

ENT DOWN UP



To ENTER

READ FROM MEMORY

ENT DOWN UP



ERASE ALL

ENT DOWN UP



NO HISTORY



YES

NO HISTORY

201207113 933070.indb 24 9/17/2012 1:20:08 PM

Operation (continued)

Self Diagnosis Information

When starting with AC power, you will see the following sequence display:

DIAGNOSTIC MODE

FREQ OUT = 50Hz



DIAGNOSTIC MODE

INPUT 000V / 00Hz



DIAGNOSTIC MODE

RECTIFIER OK



DIAGNOSTIC MODE

CHARGER OK



DIAGNOSTIC MODE

BATTERY OK



DIAGNOSTIC MODE

DC BUS OK



DIAGNOSTIC MODE

INVERTER TEST



DIAGNOSTIC MODE

INVERTER OK



LOAD LEVEL

00.00KW / 000%

When starting on battery power, you will see the following sequence display:

DIAGNOSTIC MODE

FREQ OUT = 50Hz



DIAGNOSTIC MODE

INPUT 000V / 00Hz



DIAGNOSTIC MODE

RECTIFIER OK



DIAGNOSTIC MODE

BATTERY OK



DIAGNOSTIC MODE

DC BUS OK



DIAGNOSTIC MODE

INVERTER TEST



DIAGNOSTIC MODE

INVERTER OK



LOAD LEVEL

00.00V / 000%

201207113 933070.indb 25 9/17/2012 1:20:08 PM

Operation (continued)

UPS Fault Shutdown Messages

CONDITIONLCD DISPLAY MESSAGES

+BUS >450V+ DC BUS HIGH SHUTDOWN

Load <100%: +BUS < 320V; Load >100%: +BUS

<290V

-BUS >450V- DC BUS HIGH SHUTDOWN

Load <100%: -BUS <320V; Load >100%: -BUS <290V- DC BUS LOW SHUTDOWN

BUS Voltage Over 500BUS OVP FAIL SHUTDOWN

Output ShortOUTPUT SHORT SHUTDOWN

UPS Over TemperatureOVER TEMPERATURE SHUTDOWN

Ouput SCR Open FailureOUTPUT SCR FAIL SHUTDOWN

Output OverloadOVERLOAD SHUTDOWN

Bypass SCR ShortBYPASS SCR FAIL SHUTDOWN

Input SCR Rectier FailureRECTIFIER FAIL SHUTDOWN

Inverter Output Voltage FailureINVERTER SHUTDOWN

Input Fuse OpenI / P FUSE BROKEN SHUTDOWN

Output Fuse OpenO / P FUSE BROKEN SHUTDOWN

Parallel ID LostPARALLEL FAULT SHUTDOWN

+ DC BUS LOW SHUTDOWN

On Battery Alarm

When in the On Battery Mode, the UPS power module will beep to inform you that it is using battery power to support

connected equipment. If its connected batteries are at more than half capacity, it will beep every two seconds. If its

connected batteries are below half capacity, it will beep twice a second. If its connected batteries are nearly depleted, the

UPS power module will beep continuously.

To silence the On Battery Alarm, press the “ON/MUTE” button.

Overload Messages

When the UPS detects an output overload, its LCD will switch to the following display:

OVERLOAD!

LOAD = XXX% X.XXKW

The UPS will then begin a countdown. If the UPS is still overloaded at the end of the countdown, the UPS will automatically go to

Bypass Mode to protect its inverter. The duration of the countdown varies with the severity of the overload, as follows:

Overload Condition Countdown Duration

106% - 125% 1 minute

126% - 150% 30 seconds

>150% Immediate

Bypass Messages

While in Bypass Mode, the UPS monitors its input voltage and passes that input power along to connected equipment. The UPS

will not provide battery backup in Bypass Mode.

If the output voltage deviates from an acceptable range (between 15% higher and 20% lower than nominal), the UPS

displays the condition on its LCD and stops supplying output power to its load. If power levels return to an acceptable level,

the UPS resumes supplying power to the load, and its LCD reports that output voltage was too high or too low at one time,

but has returned to nominal.

BYPASS VOLTAGE

CONDITIONS

LCD DISPLAY

MESSAGES

>15% Higher

Than Nominal

>20% Lower

Than Nominal

201207113 933070.indb 26 9/17/2012 1:20:08 PM

BYPS OUT OF VOLT

XXXV / XX.X HZ

BYPS OUT OF VOLT

XXXV / XX.X HZ

Operation (continued)

Shutdown Messages

Your UPS will shut down and the LCD will display a message if it detects one of the following conditions. Note: During all these

conditions, the “Input,” “Output” and “Bypass” LEDs will be illuminated.

SHUTDOWN

CONDITIONS

Extended

Overload

Output Short

Circuit

Bypass SCR

Short Circuit

Input SCR

Rectier Fails

Inverter Output

Short Circuit

Output SCR Failure

Input Fuse Open

LCD DISPLAY

MESSAGES

SHUT DOWN

OVERLOAD XXX%

SHUT DOWN

O/P SHORT CIRCUIT

SHUT DOWN

BYPASS SCR FAIL

SHUT DOWN

RECTIFIER SCR FAIL

SHUT DOWN

INVERTER FAIL

SHUT DOWN

OUTPUT SCR FAIL

SHUT DOWN

I/P FUSE BROKEN

Output Fuse Open

Parallel Wire

Connection Failure

Internal

Faults

SHUT DOWN

O/P FUSE BROKEN

SHUT DOWN

PARALLEL FAULT

SHUT DOWN

+ DC BUS HIGH

SHUT DOWN

+ DC BUS LOW

SHUT DOWN

- DC BUS HIGH

SHUT DOWN

- DC BUS LOW

SHUT DOWN

BUS OVP FAIL

SHUT DOWN

OVERTEMPERATURE

201207113 933070.indb 27 9/17/2012 1:20:09 PM

Internal Battery Replacement

Under normal conditions, the original batteries in your UPS will last many years. See Safety section before replacing batteries. The

batteries are designed for hot-swap replacement (i.e. leaving the UPS ON), but some qualified service personnel may wish to

completely turn the UPS OFF and disconnect equipment before proceeding. It is suggested that you remove the batteries before

the installation process.

Remove the screws

Separate the front bezel

Remove the battery connector snap covers. Save

which secure the front bezel.

from the front panel.

these covers for reuse.

Disconnect the battery connectors

and remove the

screws D that secure the battery retention bracket in

place.

Remove the battery retention bracket

recycle the middle battery pack

Remove/recycle the side battery packs

Replace the battery packs

Re-attach the battery retention bracket

Replace the screws

and

to secure the battery retention

and remove/

bracket in place.

Connect the battery connectors

. Attach connectors

black-to-black, red-to-red, white-to-white and green-

to-green.

Reinstall the battery connector snap covers.

1 13

2 12

Replace the front bezel

Replace the screws

place.

to secure the front bezel in

-10

-8

6 7

201207113 933070.indb 28 9/17/2012 1:20:10 PM

Storage and Service

Storage

Before storing your UPS, turn it completely OFF. If you store your UPS for an extended period of time, recharge the UPS batteries

for 4 to 6 hours once every three months. Note: after you connect the UPS to utility power, it will automatically begin charging its

batteries. If you leave your UPS batteries discharged for an extended period of time, they will suffer a permanent loss of capacity.

Service

Your Tripp Lite product is covered by the warranty described in this manual. A variety of Extended Warranty and On-Site Service

Programs are also available from Tripp Lite. For more information on service, visit www.tripplite.com/support. Before returning your

product for service, follow these steps:

1. Review the installation and operation procedures in this manual to insure that the service problem does not originate from a

misreading of the instructions.

2. If the problem continues, do not contact or return the product to the dealer. Instead, visit www.tripplite.com/support.

3. If the problem requires service, visit www.tripplite.com/support and click the Product Returns link. From here you can request a

Returned Material Authorization (RMA) number, which is required for service. This simple on-line form will ask for your unit’s model

and serial numbers, along with other general purchaser information. The RMA number, along with shipping instructions will be

emailed to you. Any damages (direct, indirect, special or consequential) to the product incurred during shipment to Tripp Lite or an

authorized Tripp Lite service center is not covered under warranty. Products shipped to Tripp Lite or an authorized Tripp Lite service

center must have transportation charges prepaid. Mark the RMA number on the outside of the package. If the product is within its

warranty period, enclose a copy of your sales receipt. Return the product for service using an insured carrier to the address given

to you when you request the RMA.

Warranty

2-Year Limited Warranty

Seller warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for a period of 2 years (except

internal UPS system batteries outside USA and Canada, 1 year) from the date of initial purchase. If the product should prove defective in material or workmanship within that

period, Seller will repair or replace the product, in its sole discretion. Service under this Warranty can only be obtained by your delivering or shipping the product (with all shipping

or delivery charges prepaid) to: Tripp Lite; 1111 W.35th Street; Chicago IL 60609; USA.Seller will pay return shipping charges. Visit www.tripplite.com/support before sending any

equipment back for repair.

THIS WARRANTY DOES NOT APPLY TO NORMAL WEAR OR TO DAMAGE RESULTING FROM ACCIDENT, MISUSE, ABUSE OR NEGLECT. SELLER MAKES NO EXPRESS WARRANTIES

OTHER THAN THE WARRANTY EXPRESSLY SET FORTH HEREIN. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES, INCLUDING ALL

WARRANTIES OF MERCHANTABILITY OR FITNESS, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE; AND THIS WARRANTY EXPRESSLY EXCLUDES ALL

INCIDENTAL AND CONSEQUENTIAL DAMAGES. (Some states do not allow limitations on how long an implied warranty lasts, and some states do not allow the exclusion or

limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may have

other rights which vary from jurisdiction to jurisdiction).

Tripp Lite; 1111 W.35th Street; Chicage IL 60609; USA

WARNING: The individual user should take care to determine prior to use whether this device is suitable, adequate or safe for the use intended. Since individual applications are

subject to great variation, the manufacturer makes no representation or warranty as to the suitability or fitness of these devices for any specific application.

WARRANTY REGISTRATION

Visit www.tripplite.com/warranty today to register the warranty for your new Tripp Lite product. You’ll be automatically entered into a drawing for a chance to win a FREE

Tripp Lite product!* * No purchase necessary. Void where prohibited. Some restrictions apply. See website for details.

Regulatory Compliance Identification Numbers

For the purpose of regulatory compliance certifications and identification, your Tripp Lite product has been assigned a unique series number. The series number can be found on

the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to the series

number. The series number should not be confused with the marking name or model number of the product.

WEEE Compliance Information for Tripp Lite Customers and Recyclers (European Union)

Under the Waste Electrical and Electronic Equipment (WEEE) Directive and implementing regulations, when customers buy new electrical and electronic equipment from Tripp Lite

they are entitled to:

• Send old equipment for recycling on a one-for-one, like-for-like basis (this varies depending on the country)

• Send the new equipment back for recycling when this ultimately becomes waste

Tripp Lite follows a policy of continuous improvement. Product specifications are subject to change without notice.

1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support

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201207113฀•฀933070-EN฀Rev฀C

Manual del propietario

SmartOnline™

Monofásico 5kVA–6kVA

Sistemas UPS en línea inteligentes (para montar en rack/torre)

• Incluye el sistema UPS con sistema de baterías internas (5&6kVA), PDU desmontable y módulos PDU

paralelos desmontables (6kVA) • Adaptable para montar en rack y en torre

No es adecuado para aplicaciones móviles

Instrucciones de seguridad importantes 31 Montaje 32 Características 33 Conexión 38 Conexión opcional 41 Operación de derivación manual 43 Funcionamiento 44 Reemplazo de la batería interna 57 Almacenamiento y mantenimiento 58 Garantía 58 English 1 Français 59 Русский 88

1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support

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