Tripp Lite SU1000RT2UHV User Manual

Copyright ©2001 Tripp Lite. All rights reserved. SmartOnline™is a trademark of Tripp Lite.

1111 W. 35th Street

Chicago, IL 60609 USA

Customer Support: [phone]

www.tripplite.com

Installation: p. 3 - 5

Basic Operation: p. 6 - 9

Storage & Service: p. 11

Specifications: p. 11 - 12

Important Safety Instructions: p. 2

Owner's Manual

SMARTONLINE

™

Rack/Tower Mount

Online UPS Systems

ESPAÑOL: p. 13

FRANÇAIS: p. 25

DEUTSCH: p. 37

Battery Replacement: p. 10

U

L

CUS

2

Important Safety Instructions

SAVE THESE INSTRUCTIONS

This manual contains important instructions and warnings that should be
followed while installing, operating & storing all Tripp Lite UPS Systems.

UPS Location Warnings

• Install your UPS indoors, away from excess moisture or heat, conductive
contaminants, dust or direct sunlight.

• For best performance, keep the indoor temperature between 32° F and
104° F (between 0° C and 40° C).

• Leave adequate space around all sides of the UPS for proper ventilation.

UPS Connection Warnings

• Connect your UPS to a properly grounded AC power outlet. Do not remove or
modify the ground connector of your UPS's plug. Do not use two-prong
adapters with the UPS's plug.

• Do not plug your UPS into itself; this will damage the UPS and void your war­ranty.

• If you are connecting your UPS to a motor-powered AC generator, the genera­tor must provide clean, filtered computer-grade output.

Equipment Connection Warning

• Do not use Tripp Lite UPS Systems for life support applications in which
a malfunction or failure of a Tripp Lite UPS System could cause failure or
significantly alter the performance of a life-support device.

Battery Warnings

• Your UPS does not require routine maintenance. Do not open your UPS
except to replace batteries. There are no user-serviceable parts inside.

• Battery replacement should be performed by qualified service personnel.
Because the batteries present a risk of electrical shock and burn from high
short-circuit current, service personnel should observe proper precautions.
Use tools with insulated handles, remove all metal hand jewelry and when
possible work with only one hand to reduce the danger of shock. Replace the
existing batteries with an equal number of new batteries of the same type. Do
not open the sealed lead-acid batteries. Do not short or bridge the battery ter­minals with any object.

• The UPS batteries are recyclable. Refer to local codes for disposal require­ments or in the USA only call 1-800-SAV-LEAD (1-800-728-5323) for com­plete recycling information. Do not dispose of the batteries in a fire.

• The UPS contains its own energy source (battery). The output terminals may
be live even when the UPS is not connected to an AC supply.

• Only connect Tripp Lite battery packs of the correct voltage to your UPS’s
external battery connectors.

• Do not connect or disconnect external battery packs while the UPS is operat­ing from battery.

• Do not operate your UPS without batteries.

3

Mounting

Rackmount

1) Loosen the wingnuts on each of the
two UPS Side Supports; adjust the
length of the supports to match the
depth of your rack; tighten wingnuts.

2) Mount both UPS Side Supports in
your rack on the inside surfaces of the
rack rails.

Note: Both support ledges should face inward. The side
supports' front and back holes are threaded and do not
require nuts to secure rack bolts.

3) Attach mounting ‘ears’ to the front
end of the UPS’s sides using the screws
provided.

4) Lift UPS and slide it onto the UPS
Side Supports within your rack. Mount
the UPS by screwing rack bolts through
the UPS mounting ‘ears’, through the
rack rails and through the UPS Side
Supports.

Note: The side supports' front holes are threaded and do
not require nuts to secure rack bolts.

Vertical Tower Mount

1) Cover the rackmount screw holes on
the UPS's sides with supplied snap-in
hole-cover caps.

2) Place the UPS upright in a flat, sta­ble location with its control panel on
the high corner facing forward. Position
stabilizer feet 4 in. from each end of the
UPS.

Installation

SU2200RT2U Shown

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4

2

1

Connection & Start-Up

Plug your UPS's Line
Cord into an electrical
outlet.

If your model features a detachable line cord,
first plug the female end into your UPS’s AC
Input Receptacle.

Your UPS must be connected to a dedicated
circuit of sufficient amperage—check the
“Recommended Utility Amps” rating of your
model in the specifications. Note, however,
that the select models may be fitted with differ­ent plug types. Refer to the “OP Rating/Plug
Rating” chart printed on the top of your UPS.

Once your UPS is plugged in, the fan and all
Indicator Lights will turn ON. The “LINE” and
“LOAD ACTIVE METER” LEDs will illuminate
and the UPS will emit a beep to indicate nor­mal operation. However, power is not supplied
to your UPS's AC outlets until the UPS is turned
on.

Plug your equipment into
your UPS.

Your UPS is designed to support computer
equipment only. You will overload your UPS if
you connect household appliances or laser
printers to the UPS's outlets.

Turn your UPS ON:

• Press the “ON/TEST”
Switch

• Hold it for several
seconds until you
hear a beep

• Release it

Your UPS will begin providing AC power to its
outlets. The "ON LINE" LED will illuminate.

3

SU2200RT2U Plug (NEMA 5-20) Shown

SU2200RT2U Shown

5

Your UPS will function properly without
these connections.

Serial Port Connection

Using the serial cable provided, connect a seri­al port on your computer to the serial port of
your UPS. Install Tripp Lite's PowerAlert soft­ware (provided on CD) on the computer .

External Battery Pack
Connection

Check to ensure that the external batteries you
are connecting match the voltage listed on your
UPS’s battery connector. Plug either end of the
battery connection cable (supplied with the bat­tery pack) into the UPS’s External Battery
Connector and the other end into the Battery
Output Connector on the rear panel of the
external battery pack.

Since your UPS has internal batteries, external
batteries are only needed to extend runtime.
Adding external batteries will increase recharge
time as well as runtime. Make sure that each
end of the cable is fully inserted into its con­nector. Several small sparks may result during
battery connection; this is normal.

Optional Connections

SU2200RT2U Shown

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6

Basic Operation

“ON/TEST” Switch: This switch controls four separate UPS functions:

UPS Power ON

To turn the UPS on, press this switch, hold it for several seconds until
you hear a beep, then release it. The “ON LINE” LED will illuminate.

UPS Self-Test

During normal on-line operation, press this switch and hold it until you
hear a beep. This initiates a 10-second self-test of the battery. The UPS
will shift to battery power (the “ON BATT” and “BATT ACTIVE METER”
LEDs will illuminate) for ten seconds.

Alarm Silence

To silence the UPS “on-battery” alarm, press this switch and hold it until
you hear a beep.

UPS Cold Start

To use your UPS as a stand-alone power source when AC power is
unavailable (i.e. during a blackout), press this switch and hold it until
you hear a beep. The UPS will then provide battery power to its out­lets.*

* The “ON BATT” Indicator Light will be illuminated since your UPS will be operating from battery power.

“OFF” Switch: This switch turns power OFF at the UPS receptacles.
Press this switch, hold it until you hear a beep, then release it. The UPS
will continue charging and the fan will continue to cool internal com­ponents even after you turn the UPS receptacles off. To turn the UPS
OFF completely, including the charger, disconnect the UPS’s power cord
after pressing the “OFF” switch.

“ON LINE”

LED: This green light will illuminate constantly to indicate

the UPS is performing normal on-line operation (filtering and resyn­thesizing incoming AC line voltage to provide pure sine wave output).
When this light is illuminated, you can monitor the load level of your
UPS on the “LOAD ACTIVE METER” LEDs.

“LINE”

LED: This green light will illuminate constantly to indicate the

utility supplied AC line voltage at your wall outlet is nominal. It will
flash if the line voltage is outside the nominal range (either too low or
two high). No action is required on your part when the LED flashes; the
UPS continuously and automatically filters AC line power to provide
your equipment with pure sine wave AC power, regardless of brownout
or overvoltage conditions. If this light is off, then AC line voltage is not
present (blackout) or is at an extremely high voltage, and the UPS will
provide connected equipment with power from battery.

Front Panel Switches

Front Panel Indicator Lights

7

“BYPASS” LED: This yellow light will illuminate to indicate that the
UPS’s DC/AC inverter is deactivated and the UPS is in the “Bypass”
mode. During normal operation this LED will light briefly when the
unit is plugged in, but if an internal fault occurs this light will illumi­nate constantly to show that connected equipment will receive filtered
AC mains power, but will not receive battery power during a blackout.
In this case, contact Tripp Lite for service.

“F

AULT” LED (Select Models Only): This red light will flash when

your UPS detects an internal fault (overheating, overvoltages, etc.) or
when it detects a wiring fault in your wall outlet (reversed phases,
missing ground, etc.) If the light persists after restarting the UPS, con­tact an electrician to check the AC line. Your UPS will identify the
presence of most (but not all) wiring faults.

“LO

AD ACTIVE METER” LED: This green light will illuminate when

your UPS is receiving AC power to indicate that the set of four dual­function LEDs is displaying the load level of your UPS.

“B

ATT ACTIVE METER” LED: This green light will illuminate when

your UPS is operating from battery power to indicate that the set of
four dual-function LEDs is displaying the battery charge level of your
UPS. Note: the “ON BATT” LED will also be illuminated.

“O

VERLO

AD” LED:

This red light will illuminate constantly to indi­cate that your UPS’s capacity has been exceeded while it is in on-line
operation. The UPS alarm will beep continuously. Immediately
remove overload until light and alarm goes off. If you do not immedi­ately remove the overload, the UPS will transfer from on-line to
bypass operation.

“B

ATT LOW” LED: This yellow light will illuminate when your UPS’s

battery charge level is low. The UPS alarm will beep until either the
battery charge is depleted or the batteries are adequately recharged.

“ON B

ATT” LED: This green light will illuminate constantly to indicate

that AC line voltage is not present and your UPS is providing your
equipment with battery power. The UPS will also beep every two sec­onds, unless silenced by the “ON/TEST” Switch. When this light is
illuminated, you can monitor the battery charge level of your UPS on
the “BATT ACTIVE METER” LEDs.

“REPLA

CE BATT” LED: This red light will illuminate constantly and

the UPS alarm will sound three beeps* if your UPS’s microprocessor
detects a battery fault or if your UPS fails the automatic self-test (after
you turn your UPS ON) and the UPS battery is less than fully charged.
Turn the UPS OFF and let it charge for 12 hours and turn it back ON
to perform a second self test. If the light continues to stay on, contact
Tripp Lite for service.

*After the initial alarm, the UPS will beep once every hour until the problem is corrected.

Front Panel Indicator Lights (Continued)

Rear Panel

Accessory Slot: Remove the small cover panel from this slot to use

optional accessories to remotely monitor and control your UPS.
Contact Tripp Lite Customer Support at [phone] for more
information, including a list of available SNMP, network management
and connectivity products.

“SMAR

T” Serial Port: This serial port connects your UPS to any work-

station or server. Use with Tripp Lite software and cabling to monitor
and manage network power and automatically save open files and shut
down equipment during a blackout. The port uses RS-232 communi­cations to transmit UPS and power conditions. Contact Tripp Lite
Customer Support at [phone] for more information, including
a list of available SNMP, network management and connectivity prod­ucts.

External Batter

y Pack Connector: Use to connect optional Tripp Lite

Battery Packs for additional runtime. Contact Tripp Lite Customer
Support at [phone] for the appropriate Tripp Lite battery pack
to connect. Refer to instructions available with the Battery Pack for
complete connection information and safety warnings.

F

an: The fan cools the UPS’s internal components. It is always on when

line power is present.

TVSS Co

ver Plate (Reserved for future use): Optional modem/network

surge protection modules may be available for purchase by special
arrangement with Tripp Lite.

Input Circuit Breaker Switch: This resettable breaker prevents high
input current from damaging the UPS or the attached load. If this
breaker trips, make sure your UPS is connected to AC power of the
proper voltage before resetting the circuit breaker by pushing the
breaker switch in.

Input Receptac

le (Select Models Only): Connect one end of the detach-

able line cord into this receptacle and the other into your wall outlet.

8

9

Rear Panel (Continued)

Output Circuit Breakers Switches (Select Models Only): These reset-

table circuit breakers protect your UPS from output overload. If one
or both breakers trip, remove some of the load on the circuit(s) and
allow the UPS to cool before pressing the breaker switch(es) in to
reset.

Input Cor

d (Select Models Only): This permanently attached power

cord connects your UPS to a power outlet.

A

C Receptacles (NEMA 5-15R) (Varied by Model):

These 15-, 20- and 30-amp receptacles provide your connected
equipment with pure sine-wave AC output from the AC line during
normal operation and from battery power during blackouts and
severe brownouts. Power provided at these outlets is filtered to pro­tect connected equipment against damaging surges and line noise.
The receptacles are divided into numbered load banks, as labelled
on the unit. Using PowerAlert software and cabling, load banks one
and two may be individually turned off and on from a remote loca­tion, allowing users to reset or reboot connected equipment. See
Serial Port Connection under Optional Connections.

NEMA 5-15R

NEMA 5-15/20R

10

Under normal conditions, the original battery in your UPS will last several years.
Contact Tripp Lite for information about replacement batteries.

Battery replacement should be performed only by qualified service personnel.
The batteries are hot-swappable: it is not necessary to turn off or disconnect the
UPS and its connected load to replace the UPS’s batteries. However, when it is
convenient to do so, service personnel may simplify the replacement procedure
by pressing the OFF switch to turn power off at the UPS outlets and disconnect­ing the UPS’s power cord from the wall outlet.

When replacing the batteries, qualified service personnel should refer to “Battery
Warnings” in the Safety section and follow this procedure:

1) Place the UPS horizontal with the Control Panel on the right side.

2) Remove both snap-on cover panels (A).

3) Unscrew and remove rack handle plates (B) on either side of the UPS.

4) Disconnect the microprocessor circuit board plug (C) located on the right

side of the UPS.

5) Disconnect battery connectors (D). Note: while batteries are disconnected,
the UPS will not provide battery backup.

6) Unscrew and remove the battery retaining bracket (E).

7) Grasp pull-tab and pull out sliding battery tray (F). WARNING! On the

SU2200RT2U, the batteries are arranged in an “L” shape on the tray. Since
the tray is heaviest on the front and on the left, provide adequate support
to keep the tray from tipping.

8) Make a detailed sketch of the batteries and the polarity, color and connec­tion of all cables. Disconnect used batteries and dispose of them properly.
Connect replacement batteries in exactly the way original batteries were
connected. Reassemble the UPS by reversing steps 1-7. Note: you may not
receive full runtime until your replacement batteries have fully charged.
Small sparks arcing between battery connectors during battery replacement
are normal.

Battery Replacement

B

F

D

E

C

A

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11

Specifications

Storage & Service

Storage

First turn your UPS OFF: press the “OFF” switch to turn power off at the UPS out­lets, then disconnect the power cord from the wall outlet. Next, disconnect all
equipment to avoid battery drain. If you plan on storing your UPS for an extend­ed period of time, fully recharge the UPS batteries once every three months by
plugging the UPS into a live AC outlet and letting the UPS charge for 4-6 hours. If
you leave your UPS batteries discharged for an extended period of time, they may
suffer permanent loss of capacity.

Service

If returning your UPS to Tripp Lite, please carefully pack the UPS using the ORIG­INAL PACKING MATERIAL that came with the unit. Enclose a letter describing the
symptoms of the problem. If the UPS is within the 2 year warranty period, enclose
a copy of your sales receipt.

All Models: Input Frequency (50/60 Hz Auto-Selecting); Output Waveform in Line and Battery Modes (Pure Sine Wave); Transfer
Time: (0 ns.); Maximum Harmonic Distor tion with Linear Load (< 3%); Maximum Harmonic Distortion with Nonlinear Load (< 6%);
Battery Recharge Time to 80% Capacity (2-4 hours).

Model SU1000RT2U SU1000RT2UHV

Input Voltage: 120V 200/208/240V

Input Breaker Rating: 15A 8A

Input Plug Type: 5-15P 6-15P

Recommended Utility Amps: 15A 15A

Output Capacity (VA/Watts): 1000/800 1000/800

Battery Runtime (Half Load/Full Load) Min.: 18/6 18/6

System Battery Voltage: 36 VDC 36 VDC

Approvals: UL, cUL, FCC, NOM UL, cUL, FCC, NOM

Model SUINT1000RT2U SU2200RT2U

Input Voltage: 220/230/240V 120V

Input Breaker Rating: 8A 30A

Input Plug Type: IEC 320-C14 5-20P

Recommended Utility Amps: 10A 20A

Output Capacity (VA/Watts): 1000/800 2200/1600

Battery Runtime (Half Load/Full Load) Min.: 18/6 18/6

System Battery Voltage: 36 VDC 72 VDC

Approvals: CE UL, cUL, FCC, NOM

Model SU2200RT2UHV SUINT2200RT2U

Input Voltage: 200/208/240V 220/230/240V

Input Breaker Rating: 15A 15A

Input Plug Type: 6-20P IEC 320-C20

Recommended Utility Amps: 20A 20A

Output Capacity (VA/Watts): 2200/1600 2200/1600

Battery Runtime (Half Load/Full Load) Min.: 18/6 18/6

System Battery Voltage: 48 VDC 48 VDC

Approvals: UL, cUL, FCC, NOM CE

12

Model SU3000RT3U SU3000RT3UHV

Input Voltage: 120V 200/208/240V

Input Breaker Rating: 40A 25A

Input Plug Type: L5-30P L6-20P

Recommended Utility Amps: 30A 20A

Output Capacity (VA/Watts): 3000/2400 3000/2400

Battery Runtime (Half Load/Full Load) Min.: 14/6 14/6

System Battery Voltage: 72 VDC 72 VDC

Approvals: UL, cUL, FCC, NOM UL, cUL, FCC, NOM

Model SUINT3000RT3U

Input Voltage: 220/230/240V

Input Breaker Rating: 25A

Input Plug Type: IEC 320-C20

Recommended Utility Amps: 20A

Output Capacity (VA/Watts): 3000/2400

Battery Runtime (Half Load/Full Load) Min.: 14/6

System Battery Voltage: 72 VDC

Approvals: CE

FCC Specifications for Models with FCC Approval: This device complies with par t 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radi­ate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause

Specifications (Continued)