OPERATING & INSTALLATION
INSTRUCTIONS
SLIP IN ELECTRIC COOKER
DSIE456
PLEASE READ THIS INSTRUCTION BOOKLET BEFORE USING THE APPLIANCE
TECHNICAL DETAILS
MODEL NO. DSIE 456
Voltage: 230-240 Volts AC 50Hz
Wattage: 9.8-10.7 kW
Height: 900mm
Width: 550mm
Depth: 600mm
Weight: 61kg
This appliance complies with: European Council Directive 73/23/EEC.
EMC Directive 89/336/EEC.
CE Marking Directive 93/68/EEC.
Manufacturer TRICITY BENDIX
Model Number
Energy Efficiency on a Scale A (more efficient ) to G (less efficient)
Energy Consumption in kWh (1)
Useable Volume - Litres
Oven Size (2) Small
Top Oven - Conventional
Bottom Oven (4)
(1) Based on the test results for a standard load i n accordance with EN50304
(2) Small:12l < 35l Medium : 35l < 65l Large : 65l+
(3) Surface Area of Shelf
(4) Forced Air Convection Function unl ess stated
Time Taken to 'Cook' Standard Load - Minutes 45
The Area of the largest Baking Sheet -cm² (3) 1440
Energy Efficiency on a Scale A (more efficient ) to G (less efficient)
Energy Consumption in kWh (1)
Useable Volume - Litres 66
Oven Size (2)
Time Taken to 'Cook' Standard Load - Minutes
The Area of the largest Baking Sheet -cm² (3)
DSIE456
B
0.80
33
A
0.99
Large
52
1440
2
CONTENTS
Technical Details .................................................................................................................................... 2
Contents .................................................................................................................................................. 3
Preface ..................................................................................................................................................... 5
Safety ....................................................................................................................................................... 6
Before Installation ........................................................................................................................... 6
During Operation ............................................................................................................................ 6
After Use ......................................................................................................................................... 7
General ........................................................................................................................................... 7
Introduction ............................................................................................................................................ 8
Rating Plate .................................................................................................................................... 8
Installation ....................................................................................................................................... 8
General Notes on Using Your Appliance ........................................................................................ 9
About Condensation and Steam ..................................................................................................... 9
The Cooling Fan for the Controls ................................................................................................... 9
Control Panel Indicator Neon(s) ..................................................................................................... 9
Cookware ........................................................................................................................................ 9
Grill and Oven Furniture ................................................................................................................. 9
Getting to Know Your Appliance .......................................................................................................... 10
The Control Panel ........................................................................................................................... 10
The Timer ....................................................................................................................................... 11
The Ceramic Hob .................................................................................................................................... 13
Recommended Saucepans ............................................................................................................ 13
Hints and Tips ................................................................................................................................. 14
The Dual Grill .......................................................................................................................................... 15
Uses of the Dual Grill ...................................................................................................................... 15
Selecting the Dual Grill ................................................................................................................... 15
Things to Note ................................................................................................................................ 15
The Grill Pan and Handle ............................................................................................................... 15
Hints and Tips ................................................................................................................................. 16
Grilling Chart ................................................................................................................................... 16
The Top Oven ......................................................................................................................................... 17
Uses of the Top Oven ..................................................................................................................... 17
Selecting the Top Oven .................................................................................................................. 17
Things to Note ................................................................................................................................ 17
To Fit the Top Oven Shelf .............................................................................................................. 17
Hints and Tips ................................................................................................................................. 18
Automatic Cooking .......................................................................................................................... 18
The Main Fan Oven ................................................................................................................................ 19
Uses of the Fan Oven ..................................................................................................................... 19
Selecting the Fan Oven .................................................................................................................. 19
Things to Note ................................................................................................................................ 19
To Fit the Main Oven Shelves ........................................................................................................ 19
Hints and Tips ................................................................................................................................. 20
Automatic Cooking .......................................................................................................................... 20
Oven Cooking Chart ............................................................................................................................... 21
Roasting Chart ........................................................................................................................................ 22
3
CONTENTS
Defrost Feature ....................................................................................................................................... 23
Uses of Defrost Feature .................................................................................................................. 23
Selecting Defrost ............................................................................................................................ 23
Things to Note ................................................................................................................................ 23
Hints and Tips ................................................................................................................................. 23
Care and Cleaning .................................................................................................................................. 24
Cleaning Materials .......................................................................................................................... 24
Cleaning the Plated Handles .......................................................................................................... 24
Cleaning the Ceramic Hob ............................................................................................................. 24
Hints and Tips ................................................................................................................................. 25
Cleaning the Outside of the Appliance ........................................................................................... 25
Cleaning the Grill and Oven Furniture ............................................................................................ 25
Cleaning Inside the Oven and Grill Compartments ........................................................................ 25
Care of Stayclean Surfaces ............................................................................................................ 26
Hints and Tips ................................................................................................................................. 26
Cleaning the Door Glass ................................................................................................................ 26
Replacing the Oven Light Bulb ....................................................................................................... 27
Something Not Working? ...................................................................................................................... 28
Service and Spare Parts ........................................................................................................................ 29
Guarantee Conditions ............................................................................................................................ 30
Notes ........................................................................................................................................................ 31
4
PREFACE
Dear Customer,
Thank you for buying a Tricity Bendix appliance. With our 80 years experience in
developing and manufacturing the very best in U.K. appliances, you can be assured that
you have purchased a hard working, reliable, quality product.
Tricity Bendix appliances comply with British Standard safety and performance
requirements. They have been approved by BEAB (British Electrotechnical Approvals
Board) and are covered by a 12 month parts and labour guarantee.
To get the best from your new Tricity Bendix appliance, we ask that you PLEASE READ
THESE INSTRUCTIONS CAREFULLY. Particular attention should be made to cooking
times and temperatures, which may differ, from your previous appliance.
It is most important that this instruction book is retained with the appliance for future
reference. Should the appliance be sold, or if you move house and leave the appliance,
always ensure that the book remains with the appliance. This will enable the new
owner to be acquainted with the functioning of the appliance and the relevant warnings.
Please read the whole instruction book before attempting to use the appliance ensuring
you follow the recommendations given.
5
SAFET
Y
THESE WARNINGS ARE PROVIDED IN
THE INTERESTS OF YOUR SAFETY.
ENSURE THAT YOU UNDERSTAND
THEM ALL BEFORE INSTALLING OR
USING THE APPLIANCE.
PLEASE
READ
CAREFULLY
BEFORE INSTALLATION
This appliance is heavy and care
must be taken when moving it.
Ensure that all packaging, both
inside and outside the appliance has
been removed before the appliance
is used.
Do not allow young children to play
with any part of the packaging.
After installation, please dispose of
the packaging with due regard to
safety and the environment, your
local authority can arrange this.
DURING OPERATION
This appliance is not intended to be
operated by means of an external
timer or remote control system.
Do not use this appliance if it is in
contact with water. Never operate it
with wet hands.
This appliance is designed to be
operated by adults. Young children
must not be allowed to tamper with
the appliance or play with the
controls.
If the appliance is to be placed on a
base, measures must be taken to
prevent the appliance slipping from
the base.
Do not try to lift or move the
appliance by pulling the door
handles.
The electrical installation work must
be undertaken by a qualified
electrician/competent person.
It is dangerous to alter or modify the
specifications of the appliance in any
way.
Do not use the appliance if the
ceramic glass is damaged. If a fault
or crack becomes visible during
cooking, disconnect the appliance
immediately from the electricity
supply and contact your local Service
Force Centre.
Do not place foil or plastic containers
on ceramic glass.
During use the appliance becomes
Hot. Care should be taken to avoid
touching the heating elements inside
the oven.
CAUTION: Accessible parts may
be hot when the grill is in use.
Young children should be kept
away.
Take great care when heating fats
and oils, as they will ignite if they
become too hot.
This appliance has been designed for
cooking edible foodstuffs only, and
must not be used for any other
purposes.
Never place plastic or any other
material which may melt in the oven
or on the hob.
Ensure cooking utensils are large
enough to contain foods to prevent
spillages and boil overs.
The handles of saucepans which are
smaller than the heated area on the
hob will become hot. Ensure your
hand is protected before handling the
pan.
6
Take care to follow the
recommendations given for tending
the food when grilling.
Always support the grill pan when it
is in the withdrawn or partially
withdrawn position.
Do not leave the handle in position
when grilling, as it will become hot.
For hygiene and safety reasons
this appliance should be kept
clean at all times. A build-up of
fats or other foodstuffs could
result in a fire, especially in the
grill pan.
Do not leave utensils containing
foodstuffs, e.g. fat or oil in or on the
appliance in case it is inadvertently
switched on.
Always use oven gloves to remove
and replace the grill pan handle when
grilling.
Ensure that all vents are left
unobstructed to ensure ventilation of
the oven cavity.
Ensure the anti-tilt shelves are put in
place correctly.
Never line any part of the appliance
with foil. Do not allow heatproof
cooking materials e.g. roasting bags,
to come into contact with oven
elements.
Always stand back from the
appliance when opening the oven
door to allow any build up of steam or
heat to release.
Never leave the appliance
unattended when the door is open.
Do not place sealed cans or
aerosols inside the oven. They may
explode if they are heated.
Appliances and hobs become very
hot, and retain their heat for a long
period of time after use. Children
should be kept well away from the
appliance until it has cooled.
GENERAL
Under no circumstances should
any repairs be carried out by an
inexperienced person as this may
cause injury or serious malfunction.
This appliance should be serviced by
an authorised service Engineer and
only genuine-approved spare parts
should be used.
Do not stand on the appliance or on
the open oven door.
Do not hang towels, dishcloths or
clothes from the appliance or its
handle. They are a safety hazard.
Always switch OFF the appliance at
its power point and allow the
appliance to cool before any
maintenance or cleaning work is
carried out.
AFTER USE
Do not leave the hotplates switched
on for long periods when not covered
by a saucepan. The controls and
cabinets may overheat.
You must ensure that the grill control
is in the 'OFF' position when the
timer control has been set for
automatic cooking.
Ensure that all control knobs are in
the OFF position when not in use.
Only clean this appliance in
accordance with the instructions
given in this book.
Extreme care must be taken when
using a ceramic hob scraper.
Your safety is of paramount importance.
Therefore, if you are unsure about any of
the meanings of these WARNINGS contact
the:
Customer Care Department
Telephone 0870 5 950950
7
INTRODUCTION
WARNING: THIS APPLIANCE MUST BE EARTHED
RATING PLATE
This is situated on the front frame of the appliance
and can be seen upon opening the door.
Alternatively the rating plate may also be found on
the back or top of some models (where applicable).
The appliance must be protected by a suitably rated
fuse or circuit breaker. The rating of the appliance is
given on the rating plate.
Do not remove the rating plate from the appliance
as this may invalidate the guarantee.
INSTALLATION
If your appliance has been damaged in transit,
contact your supplier immediately. DO NOT attempt
to install it.
Your appliance left the factory fully packaged to
protect it from damage. If it is delivered without
packaging and damage has occurred, the
manufacturer cannot accept responsibility. Contact
your supplier for advice.
Once the packaging has been removed the appliance
should only be moved by hand. DO NOT use a sack
barrow or any other aid to lift the appliance as
damage may occur.
Connection to the electricity supply must be carried
out by a qualified electrician/competent person.
To move the appliance, open the main oven door,
and lift the appliance by holding inside the top of the
compartment.
This is a type Y appliance which means it is freestanding and can be fitted with cabinets on one or
both sides. It may also be fitted in a corner setting.
Side walls which are above hob level should be
protected by heat resistant non-combustible material
and MUST NOT be nearer than 40mm to the hob
side.
A nominal air gap of 2mm all around the appliance is
required to enable the appliance to be moved into
position.
Always ensure an air gap is maintained at hotplate
level. Tiles or other forms of deep wall covering
should not obscure this gap.
The electrical connection should be made using a
double pole isolating switch (cooker socket) with at
least 3mm contact separation in all poles. The cable
must have conductors of sufficiently high crosssectional area to prevent overheating and
deterioration.
The recommended cross-section area is six square
millimetres (6.00mm
The cable must be routed away from potentially hot
areas marked by X in the diagram below.
2
).
REAR VIEW
Air gap
Overhanging surfaces or a cooker hood should be a
minimum of 685mm above the hob.
It is important to ensure that the appliance is level
after installation. Levelling feet are fitted to the
appliance to accommodate uneven floors.
8
GENERAL NOTES ON USING YOUR
APPLIANCE
We suggest that you run the oven elements for 10 –
15 minutes at 220
their surfaces.
The procedure should be repeated with the grill for
approximately 5 – 10 minutes.
During this period an odour may be emitted, it is
therefore advisable to open a window for ventilation.
o
C to burn off any residue from
GRILL AND OVEN FURNITURE
The following items of grill/oven furniture have been
supplied with the appliance:-
ABOUT CONDENSATION AND STEAM
When food is heated it produces steam similar to a
boiling kettle. The oven is vented to allow some of
this steam to escape. However, always stand back
from the appliance when opening the oven door to
allow any build up of steam or heat to release.
If the steam comes into contact with a cool surface
on the outside of the appliance, e.g. a trim, it will
condense and produce water droplets. This is quite
normal and is not caused by a fault on the appliance.
To prevent discolouration, regularly wipe away
condensation and also soilage from surfaces.
For your safety wallcoverings at the rear of the
appliance should be securely fixed to the wall.
THE COOLING FAN FOR THE CONTROLS
The cooling fan operates immediately when the grill
or top oven are switched on and after a time when
the main fan oven is in use. The operation of the
cooling fan is temperature dependant in the case of
the main oven and the cooling fan may not switch in
at all at low temperature settings or where the main
oven has only been used for a short time.
The cooling fan may run on after the control knobs
have been switched off until the appliance has
cooled. If an automatic programme has been set the
cooling fan does not come on until the cooktime
begins.
Do not switch the appliance off at its power point
until the cooling fan has cooled the appliance down.
CONTROL PANEL INDICATOR NEON(S)
1 grill pan
1 grill pan handle
1 grill pan grid
1 straight shelf
for grilling
The indicator neon will operate when the grill (where
applicable) or oven(s) is switched on. The indicator
neon will glow. It may turn on and off during use to
show that the setting is being maintained. If the neon
does not operate as the instructions indicate the
controls have been incorrectly set. Return all
controls to zero and reset following the instructions
for the required setting.
COOKWARE
Baking trays, oven dishes etc., should not be placed
directly against the grid covering the fan at the back
of the oven.
Do not use baking trays larger than 30cm x 35cm
(12” x 14”) as they will restrict the circulation of heat
and may affect performance
.
2 straight shelves
for oven cooking
9
GETTING TO KNOW YOUR APPLIANCE
THE CONTROL PANEL
A
B
FEATURES
A - The Timer
B - Main Oven Temperature Control
C - Main Oven Indicator Neon
D - Top Oven Temperature Control
E - Top Oven Indicator Neon
F - Selector Control
G - Hotplate Controls
D
C
F
E
G
10
THE TIMER
Selecto
Please note that this is a 24 hour clock, for example
2.00pm is shown as 1400.
In the following pages we explain how to set the
controls. Read through them a few times until you
are familiar with the procedure.
If the appliance is switched off on the wall, or there is
a loss of power, the clock will stop and you will not be
able to use the main oven. When you first switch the
electricity supply on, the timer display will flash.
TO SET THE TIME OF DAY
Turn the selector knob to ‘Manual’ then turn to ‘Time
Setting’.
Set the correct time by turning and holding the setting
knob clockwise. Adjust the time by turning the
setting knob in either direction.
Turn the selector knob back to ‘Manual’.
Cookpot symbol
Bell symbol
r
Setting knob
TO USE THE COUNTDOWN
Turn the selector knob to ‘Countdown’. Turn the
setting knob clockwise until the display shows the
time you want. The bell symbol ( ) will be showing
and this will stay lit up during the time. Our diagram
shows the timer set to 5 minutes.
If you change your mind and want to cancel the time
you have set, simply turn the setting knob
anticlockwise. Then turn the selector to ‘Manual’.
When you are using the 'Countdown' you can make
the clock show the time of day by turning the selector
knob to ‘Manual’. The bell symbol will stay on to
remind you that the 'Countdown' is set. At the end of
the timed period an alarm will sound and the bell
symbol will go out.
Switch off the alarm by turning the selector knob to
'Time Setting'. Then turn to 'Manual' and the time of
day will show in the display.
Note:
You can use the minute minder when an automatic
sequence has been set, as long as you remember
the following point.
1. Turn the selector knob to ‘Automatic’ as soon as
you have entered the timed period into the
display.
11
AUTOMATIC CONTROL
The automatic control can be used to control either
oven, but you can only use the control for both ovens
at the same time if the cooking time is the same.
When you use the automatic controls for the first time
it’s probably best to choose a time when you are at
home. That way you can check to make sure you’ve
set everything correctly and you’ll feel much more
confident when you are away from home in the
future.
SETTING THE CONTROLS FOR
AUTOMATIC USE
This is very easy. All you have to do is work through
the steps below. The clock will work out the rest for
itself.
1 Is the electricity supply on?
2 Is the clock
showing the
correct time?
3 How long
will the food
take to cook?
4 What time do
you want the
food to be
cooked by?
5 Set to
automatic.
6 Turn on the
oven control.
To adjust turn the selector knob
to ‘Manual’ then to ‘Time
Setting’. Turn the setting knob in
either direction.
Turn the selector knob to ‘Cook
Time’. Then turn the setting knob
until the length of time you want
the food to cook shows in the
display. The maximum cooking
time is 10 hours. ‘Auto’ will
show in the display.
Turn the selector knob to ‘End
Time’. Turn the setting knob
until the time the oven is to
switch off shows in the display.
The cookpot ( ) will go out.
The ‘End Time’ must not be
more than 23 hours 59 minutes
from the time of day. For
example if the time of day is 9.00
am the latest ‘End Time’ will be
8.59 am the next day.
Turn the selector knob to
‘Automatic’.
Turn the oven control to the
required temperature.
The time shown on the right gives an example of
setting the automatic controls when the time is 9.00
am, the food is to be cooked for 2½ hours and the
food is needed at 6.00 pm (1800 hours).
The clock will work out what time the oven will switch
itself on and it will turn the oven off at the end. Once
the automatic sequence is finished there will be an
alarm to remind you that you need to set the oven for
manual operation. To do this turn the selector knob
to ‘Manual’. Turn off the oven control.
If you change your mind and want to cancel a
programme that you have set simply turn to ‘Time
Setting’ and then to ‘Manual’.
12
THE CERAMIC HOB
CAUTION: DO NOT USE THE APPLIANCE IF THE CERAMIC GLASS IS DAMAGED. IF A
FAULT OR CRACK BECOMES VISIBLE DURING COOKING, DISCONNECT THE
APPLIANCE IMMEDIATELY FROM THE ELECTRICITY SUPPLY AND CONTACT YOUR
LOCAL SERVICE FORCE CENTRE.
USING THE HOB
· To operate the dual hotplate, turn the control
knob clockwise for the full area or anti-clockwise
for the centre section.
· The inner section is very economical when
cooking with small diameter saucepans.
· For single hotplates, turn the control knob in
either direction to vary the heat setting. The
highest number represents the hottest setting
and the lowest number represents the coolest
setting. Choose a setting appropriate to the
quantity and type of food to be cooked.
· This model has the added feature of Rapid
Power Zone hotplates which react more quickly
than the other ceramic hotplates and are easily
identified by their instant red glow.
RECOMMENDED SAUCEPANS
For speed and economy only good quality saucepans
with flat bases and close fitting lids are
recommended. The saucepan base should be
approximately the same size as the cooking area, a
base diameter of up to 225mm (9”) may be used on a
180mm (7”) heated area.
Ensure that new saucepans are well scrubbed to
remove edges and take off any deposits left from
manufacture.
Pressure cookers, preserving pans, etc., should
comply with the recommendations given above.
Traditional round bottomed Woks must not be used
even with a stand. Woks with flat-bottomed bases
are available and do comply with the above
recommendations.
NOTE:
Occasionally the heated areas may be seen to switch
ON and OFF when higher heat settings are being
used. This is due to a safety device which prevents
the glass from overheating. Some switching ON and
OFF when cooking at high temperatures, e.g. deep
fat frying is quite normal, causes no damage to the
hob and little delay in cooking times.
Excessive switching may however be caused by the
use of an unsuitable saucepan or a saucepan which
is smaller than the heated area. If excessive
switching occurs, discontinue use of the saucepan.
13
HINTS AND TIPS
· Lift, rather than slide saucepans on and off the
heated areas. This will reduce the risk of
scratches and metal marks from saucepans with
aluminium bases. Metal marks can be easily
cleaned off providing they are not allowed to burn
on.
· Follow any guidelines provided by the saucepan
manufacturer, particularly those relating to
recommended heat settings.
· Avoid using thin, badly dented or distorted
saucepans. Those with uneven bases should not
be used.
· To prolong the life of the hotplates:-
· Never use utensils with a skirt, e.g. a bucket.
· Never use an asbestos mat.
· Never leave the hotplates ON when not
covered with a saucepan.
· Ensure that the hob and saucepans are clean
and dry before the start of cooking to reduce
cleaning.
· Follow the cleaning instructions very closely to
keep the hob looking like new.
· If spillage occurs with sugar solutions, e.g.
jams and syrups, it must be wiped from the
hob before it sets and becomes hard
otherwise damage to the hob will occur.
HOT HOB INDICATOR
The hob is fitted with a hot hob indicator light which
illuminates when the hob is too hot to touch. The
light will go OFF when the hob has cooled.
14
THE DUAL GRILL
USES OF THE GRILL
CAUTION – ACCESSIBLE PARTS MAY BECOME HOT WHEN THE GRILL IS IN USE.
CHILDREN SHOULD BE KEPT AWAY.
The grill is a dual circuit grill which means that the full area of the grill can be used for economy purposes, the
centre section only can be used when cooking smaller quantities of food.
SELECTING THE GRILL
· Select the grill function for full grill.
· Select the grill function for centre section only.
· Turn the temperature control knob to the right as
far as it will go. This is the hottest setting.
· To use the grill at lower settings, turn the
temperature control knob so that 110°C or 150°C
on the knob lines up with the off dot on the panel.
THINGS TO NOTE
· The cooling fan will operate in conjunction with
the grill.
NOTE
THE GRILL DOOR MUST BE LEFT OPEN DURING
GRILLING.
Some smoke from fat splashes may be evident as
the grill cleans itself.
The inner element may appear to glow slightly
brighter than the outer element. This is quite normal.
Ensure the handle is positively located.
When removing the handle, press the button on the
handle with the thumb and pivot the handle slightly
upwards and towards the right to remove from the
bracket.
Ensure your hand is protected when removing
the grill pan handle as the control panel trim and
grill element can become very hot.
ALWAYS REMOVE THE GRILL PAN HANDLE
DURING GRILLING.
To correctly locate the grill pan on the shelf, ensure
that the cut out on the underside of the handle
bracket locates over the front bar of the shelf.
THE GRILL PAN AND HANDLE
The grill pan is supplied with a removable handle.
To insert the handle, press the button on the handle
with the thumb and pivot the handle slightly upwards
inserting the lip into the widest part of the bracket.
Move the handle towards the left, lower into position
and release the button.
15
To check the progress of the food being grilled, the
grill pan should be withdrawn on the shelf to tend the
food during cooking.
GRILLING CHART
FOOD SHELF GRILL TIME
(mins in total)
HINTS AND TIPS
· In order to become acquainted with the
performance of the Dual Grill it is advisable to
check food regularly when grilling.
· Food should be thoroughly dried before grilling to
minimise splashing. Brush lean meats and fish
lightly with a little oil or melted butter to keep
them moist during cooking.
· Adjust the height of the grilling grid and grill pan
runner position to allow for different thicknesses
of foods.
Bacon Rashers
Beefburgers 10-15
Chicken Joints 30-40
Chops – Lamb 15-20
Pork 20-30
Fish Whole
Trout Mackerel 15-25
Fillets – Plaice/Cod 10-15
Kebabs 20-30
Kidneys – Lamb/Pig 8-12
Liver Lamb/Pig 10-20
Sausages 20-30
Steaks – Rare 6-12
Medium 12-16
Well Done 14-20
Toasted sandwiches
Adjust
shelf
position
and
grill
pan
grid
to
suit
different
thicknesses
of
food
5-6
3-4
· Accompaniments such as tomatoes and
mushrooms may be placed underneath the grid
when grilling meats.
· When toasting bread use the shelf in position 2
with the grid in the high position.
· Preheat the grill on a full setting for a few minutes
before sealing steaks or toasting. Adjust the heat
setting and the shelf as necessary during
cooking.
· The food should be turned over during cooking
as required.
The times quoted above are given as a guide and
should be adjusted to suit personal taste.
· When using the centre section of the dual grill,
ensure food is positioned centrally on the grill
pan grid in the grill pan.
16
THE TOP OVEN
USES OF THE TOP OVEN
The top oven is the smaller of the two ovens. It is heated by elements in the top and bottom of the oven. It is
designed for cooking smaller quantities of food. It gives especially good results if used to cook fruit cakes, sweet or
savoury flans or quiche.
The top oven is also ideal for use as a warming compartment to warm dishes and keep food hot. Use the lowest
setting on the top oven temperature control.
SELECTING THE TOP OVEN
· Turn the top oven function selector to.
· Turn the top oven temperature control to the
required setting.
· The cooling fan will operate immediately with the
top oven.
THINGS TO NOTE
1. The indicator neon will glow. It may turn ON and
OFF during use to show that the setting is being
maintained.
2. The cooling fan will operate immediately with the
top oven.
TO FIT THE TOP OVEN SHELF
The shelf should be fitted with the straight rods
uppermost on the frame and the forms towards the
back of the oven. If not fitted correctly the anti-tilt
and safety stop mechanism will be affected.
17
HINTS AND TIPS
· Most cooking should be carried out using an
oven shelf positioned in one of the shelf runners.
· DO NOT place dishes or baking trays directly
onto the oven base as it becomes very hot and
damage may occur.
· Larger roasts and casseroles should normally be
cooked in the main oven. However, they may be
cooked on a flat shelf placed on the base of the
top oven provided there is sufficient room for air
circulation around the food.
· Stand dishes on a suitably sized baking tray on
the shelf to prevent spillage onto the oven base
and to help reduce cleaning.
· There should always be at least 2.5cm (1”)
between the top of the food and the element.
This gives best cooking results and allows room
for rise in yeast mixtures, Yorkshire puddings etc.
· The material and finish of the baking trays and
dishes will affect the degree of base browning of
the food. Enamelware, dark, heavy or non-stick
utensils increase base browning. Shiny
aluminium or polished steel trays reflect the heat
away and give less base browning.
· DO NOT use the grill pan as a baking tray as this
will increase base browning of the food.
· Because of the smaller cooking space, lower
temperatures and shorter cooking times are
sometimes required.
· For economy leave the door open for the shortest
possible time, particularly when placing food into
a pre-heated oven.
· When cooking cakes, pastry, scones, bread etc.,
place the tins or baking trays centrally on the
shelf directly below the element.
AUTOMATIC COOKING
If you use the automatic timer to cook food in the
top oven be guided by the recommendations
given below.
* It is advisable to leave food in the oven for as
short a time as possible before automatic
cooking.
* When cooking is complete do not leave food to
stand in the oven, but remove and cool it quickly
if the food is not to be consumed immediately.
* Always ensure food in the oven is covered if it is
not possible to remove food immediately after
cooking.
18
THE MAIN FAN OVEN
USES OF THE FAN OVEN
The oven is heated by an element around the fan situated behind the back panel. The fan draws air from the oven
and the element heats the air which circulates in the oven via the vents in the back panel. The advantages of fan
oven cooking are:
PREHEATING
The fan oven quickly reaches its temperature, so it is not usually necessary to preheat the oven. Without
preheating however, you may find you need to add an extra 5 – 10 minutes on the recommended cooking times.
For recipes needing high temperatures, e.g. bread, pastries, scones, soufflés etc., best results are achieved if the
oven is preheated first. For best results when cooking frozen or cooked chilled ready meals always preheat the
oven first.
COOKING TEMPERATURES
Fan oven cooking generally requires lower temperatures than conventional cooking. Follow the temperature
recommended in the oven cooking chart. As a guide reduce temperatures by about 20°C - 25°C for your own
recipes, using a conventional oven.
BATCH BAKING
The fan oven cooks evenly on all shelf levels, especially useful when batch baking.
SELECTING THE FAN OVEN
· Turn the main oven temperature control to the
required setting.
THINGS TO NOTE
1. The indicator neon will glow. It may turn ON and
OFF during use to show that the setting is being
maintained.
TO FIT THE MAIN OVEN SHELVES
The shelves should be fitted with the straight rods
uppermost on the frame and the forms towards the
back of the oven. If not fitted correctly the anti-tilt
and safety stop mechanism will be affected.
2. The interior oven light will come ON when the
main oven control is turned.
3. The cooling fan for the controls may switch in after
a time.
19
HINTS AND TIPS
AUTOMATIC COOKING
· Arrange the shelves in the required positions
before switching the oven ON. Shelf positions
are numbered from the bottom upwards.
· When cooking more than one dish in the fan
oven, place dishes centrally on different shelves
rather than cluster several dishes on one shelf,
this will allow the heat to circulate freely for the
best cooking results.
· When batch baking one type of food e.g. Victoria
sandwich cakes, those of similar size will be
cooked in the same time.
If you use the automatic timer to cook food in the
main oven be guided by the recommendations below.
* It is advisable to leave food in the oven for as
short a time as possible before automatic cooking.
* When cooking is complete do not leave food to
stand in the oven, but remove and cool it quickly if
the food is not to be consumed immediately.
* Always ensure food in the oven is covered if is not
possible to remove food immediately after
cooking.
· It is recommended that when baking larger
quantities, the shelf positions should be evenly
spaced to suit the load being cooked. A slight
increase in cooking time may be necessary.
· DO NOT place dishes or baking trays directly on
the oven base as it interferes with the oven air
circulation and can lead to base burning; use the
lower shelf position.
· The use of excessively high temperatures can
cause uneven browning. It may be necessary to
reduce temperatures slightly. Refer to the
recommendations given in the oven cooking
chart.
20
OVEN COOKING CHART
The oven temperatures are intended as a guide only. It may be necessary to increase or decrease the temperature
by 10°C to suit individual preferences and requirements.
FAN OVEN TOP OVEN
FOOD SHELF
POSITION
Biscuits
Bread
Bread rolls/buns
Cakes: Small & Queen
Sponges 160 - 170 1 160 - 170 18 - 20
Victoria Sandwich positions 160 - 170 1 160 - 170 18 - 25
Madeira 140 - 150 1 140 - 150 1¼ - 1½h
Rich Fruit 130 - 140 1 140 - 150 2¼ - 2½h
Christmas are not 130 - 140 1 130 - 140 3 - 4½h
Gingerbread 140 - 150 1 140 - 150 1¼ - 1½h
Meringues critical 80 - 100 1 90 - 100 2½ - 3h
Flapjack 170 - 180 1 170 - 180 25 - 30
Shortbread 130 - 140 1 140 - 150 45 - 65
Casseroles: Beef/Lamb but ensure 140 - 160 1* 140 - 160 2½ - 3h
Chicken 180 - 190 1* 180 - 190 1¼ - 1½h
Convenience Foods Follow manufacturer’s instructions
Fish that oven 170 - 190 1 170 - 190 20 - 30
Fish Pie (Potato Topped) 190 - 200 1* 190 - 200 20 - 25
Fruit Pies, Crumbles 190 - 200 1 190 - 200 40 - 50
Milk Puddings shelves are 130 - 140 1 140 - 150 1½ - 2h
Pasta Lasagne etc. 190 - 200 1 170 - 180 40 - 45
Pastry: Choux 190 - 200 1 180 - 190 30 - 35
Eclairs, Profiteroles evenly 170 - 180 1 170 - 180 20 - 30
Flaky/Puff Pies 210 - 220 1* 210 - 220 25 - 40
Shortcrust Mince Pies 190 - 200 1 190 - 200 15 - 20
Meat Pies spaced 190 - 210 1* 190 - 210 25 - 35
Quiche, Tarts, Flans 180 - 210 1 180 - 200 25 - 45
Roasting Meat, Poultry 160 - 180 1* 160 - 180 see roasting chart
Scones when more 210 - 220 1 220 - 230 8 - 12
Shepherd’s Pie 190 - 200 1* 190 - 200 30 - 40
Soufflés 170 - 180 1 170 - 180 20 - 30
Vegetables: Baked Jacket Potatoes than one is 180 - 190 1 180 - 190 1 - 1½h
Roast Potatoes 180 - 190 1 180 - 190 1 - 1½h
Shelf
COOKING
TEMP °C
180 - 190
200 - 220
200 - 220
160 - 170
SHELF
POSITION
1
1*
1
1
COOKING
TEMP°C
170 - 190
200 - 220
200 - 220
180 - 190
APPROX
COOK TIME (m)
10 - 20
25 - 30
15 - 20
18 - 25
depends on size
Yorkshire Puddings: Large used 210 - 220 1 200 - 210 25 - 40
Individual 200 - 210 1 200 - 210 15 - 25
* = Shelf on the oven base
Note: Shelf positions are counted from the bottom of the oven.
21
ROASTING CHART
The oven temperatures are intended as a guide only. It may be necessary to increase or decrease the
temperatures by 10°C to suit individual preferences and requirements.
ROASTING CHART
INTERNAL TEMPERATURES –
Rare : 50-60°C; Medium : 60-70°C; Well done : 70-80°C
MEAT
Beef 160-180°C
Beef, boned 160-180°C 25-35 minutes per ½kg (1lb)
Mutton and Lamb 160-180°C 25-35 minutes per ½kg (1lb)
Pork and Veal 160-180°C 30-40 minutes per ½kg (1lb)
Ham 160-180°C 30-40 minutes per ½kg (1lb)
Chicken 160-180°C 15-20 minutes per ½kg (1lb)
Turkey and Goose 160-180°C 15-20 minutes per ½kg (1lb) up
Duck 160-180°C 25-35 minutes per ½kg (1lb)
SECOND/FAN
OVEN
COOKING TIME
20-35 minutes per ½kg (1lb)
and 20-35 minutes over
and 25-35 minutes over
and 25-35 minutes over
and 30-40 minutes over
and 30-40 minutes over
and 20 minutes over
to 3½kg (7lb) then 10 minutes
per ½kg (1lb) over 3½kg (7lb)
and 25-30 minutes over
Pheasant 160-180°C 35-40 minutes per ½kg (1lb)
and 35-40 minutes over
Rabbit 160-180°C 20 minutes per ½kg (1lb)
and 20 minutes over
Potatoes with
meat
Potatoes without
meat
The roasting temperatures and times given in the chart should be adequate for most joints, but slight adjustments
may be required to allow for personal requirements and the shape and texture of the meat. However, lower
temperatures and longer cooking times are recommended for less tender cuts or larger joints.
Wrap joints in foil if preferred, for extra browning uncover for the last 20 – 30 min. cooking time.
160-180°C according to size
180-190°C according to size
22
DEFROST FEATURE
USES OF DEFROST FEATURE
This main oven function defrosts most foods faster
than more conventional methods. It is particularly
suitable for delicate frozen foods which are to be
served cold e.g. cream filled gateaux, cakes covered
with icings or frostings, cheesecakes, biscuits,
scones, etc.
It is preferable to thaw fish, meat and poultry slowly
in the fridge. However, this process can be
accelerated by using the defrost function.
SELECTING DEFROST
Small or thin fish fillets, frozen peeled prawns, cubed
or minced meat, liver, thin chops, steaks etc., can be
thawed in 1 – 2 hours.
A 1kg/2¼lb oven ready chicken will be thawed in
approximately 5 hours. Remove the giblets as soon
as possible during the thawing process.
Joints of meat up to 2kg/4½lb in weight can be
thawed using the defrost function.
ALL JOINTS OF MEAT AND POULTRY MUST BE
THAWED THOROUGHLY BEFORE COOKING.
ALWAYS COOK THOROUGHLY IMMEDIATELY
AFTER THAWING.
· Turn the main oven temperature control to the
defrost setting.
· When defrost is selected, the oven indicator neon
may come ON. It will stay ON until the oven
reaches room temperature and then go OFF.
· It may turn ON and OFF periodically during
defrosting to maintain a steady room
temperature, inside the oven.
THINGS TO NOTE
Care must always be taken when handling foods in
the home. Always follow the basic rules of food
hygiene to prevent bacterial and microbial growth
and cross contamination when defrosting, preparing,
cooking, cooling and freezing foods.
HINTS AND TIPS
· Place the frozen food in a single layer where
possible and turn it over half way through the
defrosting process.
· The actual speed of defrosting is influenced by
room temperature. On warm days defrosting will
be faster than on cooler days.
· DO NOT leave food at room temperature once it
is defrosted. Cook raw food immediately or store
cooked food in the fridge, once it has cooled.
23
CARE AND CLEANING
BEFORE CLEANING THE APPLIANCE,
ALWAYS ALLOW THE COOLING FAN TO
COOL DOWN THE APPLIANCE BEFORE
SWITCHING OFF THE ELECTRICITY
SUPPLY.
CLEANING MATERIALS
Before using any cleaning materials on your
appliance, check that they are suitable and that their
use is recommended by the manufacturer.
Cleaners that contain bleach should NOT be used as
they may dull the surface finishes. Harsh abrasives
should also be avoided. Multi-surface anti-bacterial
cleaning products should not be used on the ceramic
hob or on the surrounding trims.
CLEANING THE PLATED HANDLES
(Where applicable)
It is strongly recommended that only hot soapy water
is used for cleaning the handles. ANY OTHER
CLEANING MATERIALS WILL DULL THE PLATED
FINISH.
CLEANING THE CERAMIC HOB
Make sure the ceramic glass is cool before cleaning.
It is important to clean the ceramic hob daily to
prevent soilage being burnt on.
Take care to avoid the hob trims when cleaning the
ceramic glass as they may be damaged by the
cleaning agents recommended.
DAILY CLEANING
Use the recommended Hob Brite Cleaner daily. If
soilage is not allowed to burn on it will be much
easier to clean off.
1. Apply a small amount of Hob Brite in the centre
of each area to be cleaned.
If Hob Brite is unavailable, one or more of the
cleaning agents below may be used temporarily:
a) Cif Cream Cleaner
b) Baking Soda
TO REMOVE MORE STUBBORN MARKS
1. Bar Keepers Friend may be used to clean off
more stubborn stains or to remove
discolourations.
It may be necessary to rub the marks hard for
several minutes.
2. Use a plastic pad specially for non-stick
saucepans with Bar-Keepers Friend for removal
of more stubborn soilage.
TO REMOVE BURNT ON SOILAGE
We strongly recommend the use of a Ceramic Hob
Scraper (incorporating a single edge razor blade) to
remove spillage on the hob, in particular sugar
solutions, which if not removed can cause permanent
damage.
1. Make sure the ceramic glass is cool.
2. Use a ceramic hob scraper with care at an angle
of 30° to remove as much soilage as possible.
3. Use Bar-Keepers Friend or Hob Brite to finish off
as directed above.
2. Dampen a clean paper towel or a plastic pad
made specially for non-stick saucepans and rub
vigorously until all marks are removed. This may
take a few minutes.
3. Wipe off residues of cleaner with another damp
paper towel and polish dry with a soft cloth.
TO REMOVE DISCOLOURATIONS OR
WHITE AND SILVER MARKS
These marks sometimes give the impression of being
in or underneath the hob glass. They can almost
always be removed provided they have not become
excessively burnt on. Follow the instructions above
under ‘To Remove more Stubborn Marks’.
If this is unsuccessful, make up a paste of one part
water to three parts Cream of Tarter and leave on the
discoloured areas overnight. The marks should be
easily removable the next day provided they have not
been excessively burnt on. The paste should be
thoroughly washed off afterwards.
24
HINTS AND TIPS
TO REDUCE HOB SOILAGE:
· Make sure the bottom of the saucepan and the
cooking area are clean and dry before cooking
begins.
· Ensure saucepans are large enough to
accommodate food to avoid boil overs.
· If possible, wipe up spills and splatters as they
occur, but take care to avoid steam burns.
· Avoid using a dishcloth or sponge to clean the
hob. These may leave a layer of soiled detergent
on the hob surface which will burn and discolour
the next time the hob is used.
· Avoid the use of:
· Household detergents and bleaches.
· Impregnated plastic or nylon pads that are not
described as suitable for non-stick saucepans.
· Brillo pads, Ajax pads, steel wool pads.
· Chemical oven cleaners, e.g. aerosols and
oven pads.
· Rust stain, bath and sink stain removers.
· Any of the above products may cause
damage to the hob.
· It is dangerous to mix different cleaning products.
The chemicals in them may react with each other
with hazardous results.
· SOILAGE FROM SUGAR SOLUTIONS MUST
BE REMOVED FROM THE HOB BEFORE THE
SYRUP HAS SET OTHERWISE DAMAGE TO
THE HOB SURFACE WILL OCCUR.
DO NOT ATTEMPT TO REMOVE ANY OF THE
CONTROL KNOBS FROM THE APPLIANCE AS
THIS MAY CAUSE DAMAGE AND IS A SAFETY
HAZARD.
CLEANING THE GRILL AND OVEN
FURNITURE
All removable parts, except the grill pan handle can
be washed in the dishwasher.
The grill pan, grill pan grid and oven shelves may be
cleaned using a soap impregnated steel wool pad.
Soaking first in hot soapy water will make cleaning
easier.
CLEANING INSIDE THE OVEN AND
GRILL COMPARTMENTS
The sides, top and back of the main oven
compartment are coated with a special Stayclean
coating.
The Stayclean surfaces should not be cleaned
manually.
· Avoid placing plastic items, foil or dishes on the
hot surface as this will cause damage to the hob.
CLEANING THE OUTSIDE OF THE
APPLIANCE
DO NOT use abrasive cleaning materials e.g. Hob
Brite, Brillo pads or scourers on painted or printed
finishes as damage may occur. Regularly wipe over
the control panel, oven doors and cooker sides using
a soft cloth and liquid detergent.
The vitreous enamel top oven and main oven base,
can be cleaned using normal oven cleaners with
care. Ensure that the manufacturers instructions are
followed and that all parts are well rinsed afterwards.
Aerosol cleaners must not be used on the
Stayclean surfaces and must not come into
contact with the elements or the door seal as this
may cause damage.
25
CARE OF STAYCLEAN SURFACES
Stayclean surfaces destroy splashes of food and fats
when the oven temperature is raised to around
220°C.
It is a good idea to run the oven for an hour or two
per week to ensure continued good performance
from the Stayclean finish.
HINTS AND TIPS
· Manual cleaning of the Stayclean surfaces IS
NOT recommended. Damage will occur if
abrasives or aerosol sprays of any kind are used.
· Slight discolouration and polishing of the
Stayclean surfaces may occur in time. This
DOES NOT affect the Stayclean properties in
any way.
CLEANING THE DOOR GLASS
To prevent damaging or weakening the
door glass panels avoid the use of the
following:
· Household detergents and bleaches
· Impregnated pads unsuitable for non-
stick saucepans
· Brillo/Ajax pads or steel wool pads
· Chemical oven pads or aerosols
· Rust removers
· Bath/Sink stain removers
CLEANING BETWEEN THE OUTER AND
INNER DOOR GLASS
· A good time to allow the oven to run on is after
the weekly roast. After removing the roast, turn
the oven up to 220°C and allow to run for an hour
or so. It is important NOT to allow a build-up of
soilage as this can prevent the Stayclean
surfaces from working.
· Follow the recommendations below to keep oven
soilage to a minimum.
· Cook at the recommended temperatures. Higher
temperatures during roasting will increase
soilage. Try cooking at lower temperatures for
an increased length of time, you will save energy
and often the joint is more tender.
· Use minimal, if any, extra oil or fat when roasting
meat, potatoes only require brushing with fat
before cooking. Extra fat in the oven during
roasting will increase splashing and soilage.
· It is not necessary to add water to a meat tin
when roasting. The water and the fat juices from
the joint create excessive splattering during
cooking even at normal temperatures as well as
causing condensation.
· Covering joints during cooking will also prevent
splashing onto the interior surfaces. Removing
the covering for the last 20-30 minutes will allow
extra browning if required. Some large joints and
turkeys especially benefit by this method of
cooking, allowing the joint to cook through before
the outside is over-browned.
The outer door glass is removable for cleaning.
TO REMOVE THE OUTER GLASS
1. Open the oven door slightly to gain access to
the two cross head screws on the top of the
oven door.
2. Loosen the two screws using a Pozidrive
screwdriver.
3. Hold the door glass securely in place with one
hand before removing the screws completely
with the other hand.
4. Using both hands, gently tilt the top of the door
glass towards you, lift slightly to disengage the
locators from the two bottom brackets.
5. Clean the outer and inner glass using hot soapy
water or Hob Brite cleaner may be used with
care. DO NOT use Hob Brite on the Stainless
Steel or painted finishes. DO NOT try to clean
the foil which is inside the door. The foil is there
to help keep the door cool, if it is damaged it will
not work. Ensure that all parts are well rinsed
and thoroughly dried before attempting to
replace the outer door.
26
TO REPLACE THE OUTER GLASS
REPLACING THE OVEN LIGHT BULB
1. Holding the oven glass with both hands, gently
place the locators into the holes of the brackets
at the bottom of the oven door.
2. Push the top of the oven glass towards the oven
door, ensuring the screw location holes line up.
3. Hold the glass in place with one hand and insert
the cross head screws into the location holes
with the other hand. Give the screws one turn
to ensure the glass is secure.
4. Tighten the screws positively with a Pozidrive
screwdriver before closing the oven door.
Do not attempt to use the oven without the
glass being in place.
If the door glass panel becomes chipped or
has deep scratches the glass will be
weakened and must be replaced to prevent
the possibility of the panel shattering.
Please contact your local After Sales
Service who will be pleased to advise
further.
The type of bulb required is a 300°C 25 watt small
Edison Screw. Part number 572 491 5431-00/1
(Available through your local Service Force Centre).
CAUTION: Disconnect the appliance from the
electricity supply before replacing the bulb.
Open the door and remove the shelves to enable
easy access to the oven light assembly. Insert a flat
blade screwdriver between the oven side and glass
which covers the bulb.
Support the glass with your hand and prise out
sufficiently to release the glass cover. Unscrew the
bulb in an anticlockwise direction until it is possible to
remove the bulb with ease.
Fit the new bulb by turning in a clockwise direction
until it is secure. Ensuring the indent to the flange is
pointing to the rear of the oven, replace the glass by
pushing it firmly into the hole to cover the bulb
assembly.
Replace the shelves. Restore the electricity supply
and adjust the time of day and clock as necessary.
TO CLEAN THE INNER GLASS DOOR
PANELS
Clean the inner glass door panels using a soft cloth
and hot water to which a little washing up liquid has
been added. If the inner panel is heavily soiled, Hob
Brite may be used. Do not use abrasive cleaning
materials on the door glass. Ensure that all parts are
well rinsed and thoroughly dried before attempting to
replace the glass.
27
SOMETHING NOT WORKING?
We strongly recommend that you carry out the
following checks on your appliance before calling a
Service Engineer. It may be that the problem is a
simple one which you can solve yourself without the
expense of a Service call.
If our Service Engineer finds that the problem is listed
below you will be charged for the call whether or not
the appliance is under guarantee.
The appliance does not work at all:
* Check that the appliance has been wired in
and is switched on at the wall.
* Check that the main appliance fuse is
working.
* Check that the timer is set to manual.
The grill and hotplates work but the oven does
not:
* Check that the timer is set to manual.
If the oven is not cooking evenly or the side
opening door will not stay open:
* Check that the appliance is level.
The oven light fails to illuminate:
* Check that the appliance is not set for
automatic cooking. The light will illuminate
when the cook time begins.
* If you have had your appliance for several
months you may need to replace the light bulb.
The fan oven is noisy:
* Check that the oven is level.
* Check that bakeware and shelves are not
vibrating in contact with the back panel in the
oven.
The oven temperature is too high or too low:
* Check that the recommended temperatures
are being used. Be prepared to adjust the
temperature up or down by 10°C to achieve
the results you want.
The hotplates and ovens work but the grill does
not:
* Check that you have carefully followed the
instructions for operation of the grill.
* If the cooling fan fails the grill will not operate
correctly. Please call your Local Service Force
Centre.
28
SERVICE AND SPARE PARTS
In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Service
Force Centre by telephoning:-
0870 5 929929
Your telephone call will be automatically routed to the Service Force Centre covering your post code area.
For the address of your local Service Force Centre and further information about Service Force, please visit the website
at www.serviceforce.co.uk.
Before calling out an engineer, please ensure you have read the details under the heading "Something Not Working?".
When you contact the Service Force Centre you will need to give the following details:
1. Your name, address and post code.
2. Your telephone number.
3. Clear and concise details of the fault.
4. The model and serial number of the appliance (found on the rating plate).
5. The purchase date.
Please note that a valid purchase receipt or guarantee documentation is required for in-guarantee service calls.
For Customer Service in Ireland please contact us at the address below:
Tricity Bendix
Electrolux Group (Irl) Ltd
Long Mile Road
Dublin 12
Republic of Ireland
Tel: +353 (0) 1 4090752
Email: service.eid@electrolux.ie
CUSTOMER CARE DEPARTMENT
For general enquires concerning your Tricity Bendix appliance, or further information on Tricity Bendix products, please
contact our Customer Care Department by letter or telephone at the address below;
Customer Care Department
Tricity Bendix
55 – 77 High Street
Slough
Berkshire
SL1 1DZ
Tel: 0870 5 950950 (*)
*calls to this number may be recorded for training purposes.
29
GUARANTEE CONDITIONS
Standard guarantee conditions
We, Tricity Bendix, undertake that if within 12 months of the date of the purchase this Tricity Bendix appliance or
any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option
repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:
· The appliance has been correctly installed and used only on the electricity supply stated on the rating plate.
· The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer’s
instructions.
· The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not
authorised by us.
· All service work under this guarantee must be undertaken by a Service Force Centre.
· Any appliance or defective part replaced shall become the Company’s property.
· This guarantee is in addition to your statutory and other legal rights.
Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these
hours in which case a premium will be charged.
Exclusions
This guarantee does not cover:
· Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or
removable parts of glass or plastic.
· Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside
the United Kingdom.
· Appliances found to be in use within a commercial environment, plus those which are subject to rental
agreements.
· Products of Tricity Bendix manufacture which are not marketed by Tricity Bendix.
European Guarantee
If you should move to another country within Europe then your guarantee moves with you to your new home
subject to the following qualifications:
· The guarantee starts from the date you first purchased your product.
· The guarantee is for the same period and to the same extent for labour and parts as exists in the new country
of use for this brand or range of products.
· This guarantee relates to you and cannot be transferred to another user.
· Your new home is within the European Community (EC) or European Free Trade Area.
· The product is installed and used in accordance with our instructions and is only used domestically, i.e. a
normal household.
· The product is installed taking into account regulations in your new country.
Before you move please contact your nearest Customer Care centre, listed below, to give them details of your
new home. They will then ensure that the local Service Organisation is aware of your move and able to look after
you and your appliances.
France Senlis +33 (0) 3 44 62 20 13
Germany Nürnberg +49 (0) 800 234 7378
Italy Pordernone +39 (0) 800117511
Sweden Stockholm +46 (0) 20 78 77 50
UK Slough +44 (0) 1753 219898
Ireland Dublin +353 (0) 1 4090752
30
NOTES
31
Tricity Bendix, 55-77 High Street, Slough, Berkshire SL1 1DZ
Consumer care telephone number 08705 950950
IMPORTANT NOTICE
In line with our continuing policy of research and development, we reserve the right to alter models and
specifications without prior notice.
This instruction booklet is accurate at the date of printing, but will be superseded if specifications or appearance are
changed.
DSIE456 - 311546307
© Electrolux plc 2004
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