tricity bendix DSIE456W, DSIE456GR, DSIE456BK User Manual

Download

OPERATING AND INSTALLATION INSTRUCTIONS

MODEL NO.

DSIE 456

TECHNICAL DETAILS

MODEL NO. DSIE 456

Voltage: 230/240 Volts AC 50Hz

Wattage: 9.8/10.7 kW

Height: 900mm

Width: 550mm

Depth: 600mm

Weight: 61kg

This appliance complies with: European Council Directive 73/23/EEC. EMC Directive 89/336/EEC. CE Marking Directive 93/68/EEC.

CONTENTS

Technical Details .................................................................................................................................... 2

Contents .................................................................................................................................................. 3

Preface ..................................................................................................................................................... 5

Safety ....................................................................................................................................................... 6

Before Installation ........................................................................................................................... 6

During Installation ........................................................................................................................... 6

After Use ......................................................................................................................................... 7

General ........................................................................................................................................... 7

Introduction ............................................................................................................................................. 8

Rating Plate .................................................................................................................................... 8

Installation ....................................................................................................................................... 8

Reversible Main Oven Door ............................................................................................................ 9

General Notes on Using Your Cooker ............................................................................................ 9

About Condensation and Steam ..................................................................................................... 9

The Cooling Fan for the Controls .................................................................................................... 9

Grill and Oven Furniture ................................................................................................................. 9

Getting to Know Your Cooker ............................................................................................................... 10

The Control Panel ........................................................................................................................... 10

The Timer ........................................................................................................................................ 11

The Ceramic Hob .................................................................................................................................... 13

Recommended Saucepans ............................................................................................................ 13

Hints and Tips ................................................................................................................................. 13

Deep Fat Frying ...................................................................................................................................... 14

Preserving ............................................................................................................................................... 14

The Dual Grill .......................................................................................................................................... 15

Uses of the Dual Grill ...................................................................................................................... 15

Selecting the Dual Grill ................................................................................................................... 15

Things to Note ................................................................................................................................. 15

The Grill Pan and Handle ............................................................................................................... 15

Hints and Tips ................................................................................................................................. 16

Grilling Chart ................................................................................................................................... 16

The Top Oven .......................................................................................................................................... 17

Uses of the Top Oven ..................................................................................................................... 17

Selecting the Top Oven .................................................................................................................. 17

Things to Note ................................................................................................................................. 17

To Fit the Top Oven Shelf ............................................................................................................... 17

Hints and Tips ................................................................................................................................. 18

Automatic Cooking .......................................................................................................................... 18

The Main Fan Oven ................................................................................................................................. 19

Uses of the Fan Oven ..................................................................................................................... 19

Selecting the Fan Oven .................................................................................................................. 19

Things to Note ................................................................................................................................. 19

To Fit the Main Oven Shelves ........................................................................................................ 20

Hints and Tips ................................................................................................................................. 20

Automatic Cooking .......................................................................................................................... 20

Oven Cooking Chart ............................................................................................................................... 21

Roasting Chart ........................................................................................................................................ 22

CONTENTS

Defrost Feature ....................................................................................................................................... 23

Uses of Defrost Feature .................................................................................................................. 23

Selecting Defrost ............................................................................................................................ 23

Things to Note ................................................................................................................................. 23

Hints and Tips ................................................................................................................................. 23

Care and Cleaning .................................................................................................................................. 24

Cleaning Materials .......................................................................................................................... 24

Cleaning the Ceramic Hob .............................................................................................................. 24

Hints and Tips ................................................................................................................................. 25

Cleaning the Outside of the Cooker ............................................................................................... 25

Cleaning the Grill Pan, Grill Pan Grid and Oven Shelves .............................................................. 25

Cleaning Inside the Oven and Grill Compartments ........................................................................ 25

Care of Stayclean Surfaces ............................................................................................................ 26

Hints and Tips ................................................................................................................................. 26

Cleaning the Door Glass ................................................................................................................. 26

Replacing the Oven Light Bulb ....................................................................................................... 27

Something not Working? ....................................................................................................................... 28

Service and Spare Parts ........................................................................................................................ 29

Customer Service Centres .................................................................................................................... 30

Guarantee Conditions ............................................................................................................................ 32

PREFACE

Dear Customer,

Thank you for buying a Tricity Bendix cooker. With our 80 years experience in developing and manufacturing the very best in U.K. cookers, you can be assured that you have purchased a hard working, reliable, quality product.

Tricity Bendix cookers comply with British Standard safety and performance requirements. They have been approved by BEAB (British Electrotechnical Approvals Board) and are covered by a 12 month parts and labour guarantee.

To get the best from your new Tricity Bendix cooker, we ask that you PLEASE READ THESE INSTRUCTIONS CAREFULLY. Particular attention should be made to cooking times and temperatures, which may differ, from your previous cooker.

It is most important that this instruction book is retained with the appliance for future reference. Should the appliance be sold, or if you move house and leave the appliance, always ensure that the book remains with the appliance. This will enable the new owner to be acquainted with the functioning of the appliance and the relevant warnings.

Please read the whole instruction book before attempting to use the appliance ensuring you follow the recommendations given.

SAFET

THESE WARNINGS ARE PROVIDED IN THE INTERESTS OF YOUR SAFETY. ENSURE THAT YOU UNDERSTAND THEM ALL BEFORE INSTALLING OR USING THE COOKER.

PLEASE READ CAREFULLY

BEFORE INSTALLATION

This cooker is heavy and care must be taken when moving it.

Ensure that all packaging, both inside and outside the cooker has been removed before the appliance is used.

After installation, please dispose of the packaging with due regard to safety and the environment, your local authority can arrange this.

DURING OPERATION

Do not use this cooker if it is in

contact with water. Never operate it with wet hands.

This cooker is designed to be operated by adults. Young children must not be allowed to tamper with the cooker or play with the controls.

During use the cooker becomes Hot. Care should be taken to avoid touching the heating elements inside the oven.

If the cooker is to be placed on a base, measures must be taken to prevent the cooker slipping from the base.

Do not try to lift or move the cooker by pulling the door handles.

The electrical installation work must be undertaken by a qualified electrician/competent person.

It is dangerous to alter or modify the specifications of the cooker in any way.

Do not use the cooker if the ceramic glass is damaged. If a fault or crack becomes visible during cooking, disconnect the cooker immediately from the electricity supply and contact your local Service Force Centre.

Accessible parts especially around the grill area may become hot when the cooker is in use. Children should be kept away until it has cooled.

Take great care when heating fats and oils, as they will ignite if they become too hot.

This cooker has been designed for cooking edible foodstuffs only, and must not be used for any other purposes.

Never place plastic or any other material which may melt in the oven or on the hob.

Ensure cooking utensils are large enough to contain foods to prevent spillages and boil overs.

Do not place silver foil or plastic containers on ceramic glass.

Do not allow young children to play with any part of the packaging.

The handles of saucepans which are smaller than the heated area on the hob will become hot. Ensure your hand is protected before handling the pan.

Take care to follow the recommendations given for tending the food when grilling.

Do not leave utensils containing foodstuffs, e.g. fat or oil in or on the cooker in case it is inadvertently switched on.

Ensure that you support the grill pan when it is in the withdrawn or partially withdrawn position.

Ensure that all vents are left unobstructed to ensure ventilation of the oven cavity.

Ensure the anti-tilt shelves are put in place correctly. Refer to instructions on pages 17 and 19.

Never line any part of the cooker with aluminium foil. Do not allow heatproof materials e.g. roasting bags, to come into contact with oven elements.

Always stand back from the cooker when opening the oven door to allow any build up of steam or heat to release.

Never leave the cooker unattended when the oven doors are open.

Cookers and hobs become very hot, and retain their heat for a long period of time after use. Children should be kept well away from the cooker until it has cooled.

GENERAL

Under no circumstances should

any repairs be carried out by an inexperienced person as this may cause injury or serious malfunction.

This cooker should be serviced by an authorised service Engineer and only genuine-approved spare parts should be used. Details of repair and servicing arrangements are supplied on page 29 of this book.

Do not stand on the cooker or on the open oven door.

Do not hang towels, dishcloths or clothes from the cooker or its handle. They are a safety hazard.

AFTER USE

Do not place sealed cans or

aerosols inside the oven. They may explode if they are heated.

Do not leave the hotplates switched on for long periods when not covered by a saucepan. The controls may overheat.

Ensure that all control knobs are in the OFF position when not in use.

For hygiene and safety reasons this cooker should be kept clean at all times. A build-up of fats or other foodstuffs could result in a fire, especially in the grill pan.

Always allow the cooling fan to cool

the cooker down before switching off at the wall prior to carrying out any cleaning or maintenance work.

Only clean this cooker in accordance with the instructions given in this book. Extreme care must be taken when using a ceramic hob scraper.

Your safety is of paramount importance.

Therefore, if you are unsure about any of the meanings of these WARNINGS contact the:

Customer Care Department Telephone 0870 5 950950

INTRODUCTION

WARNING: THIS COOKER MUST BE EARTHED

RATING PLATE

Record the model, product and serial numbers on the back cover of this instruction book from the rating plate. This is situated on the front frame of the cooker and can be seen upon opening the top oven door.

The cooker must be protected by a suitably rated fuse or circuit breaker. The rating of the cooker is given on the rating plate.

Do not remove the rating plate from the cooker as this may invalidate the guarantee.

INSTALLATION

If your cooker has been damaged in transit, contact your supplier immediately. DO NOT attempt to install it.

Your cooker left the factory fully packaged to protect it from damage. If it is delivered without packaging and damage has occurred, the manufacturer cannot accept responsibility. Contact you supplier for advice.

Once the packaging has been removed the cooker should only be moved by hand. DO NOT use a sack barrow or any other aid to lift the cooker as damage may occur.

Connection to the electricity supply must be carried out by a qualified electrician/competent person. Six square millimetres (6.00mm

rreeccoommmmeennddeedd ccrroossss--sseeccttiioonn aarreeaa.

The electrical connection should be made using a double pole isolating switch (cooker socket) with at least 3mm contact separation in all poles. The cable must have conductors of sufficiently high cross-sectional area to prevent overheating and deterioration.

The cable must be routed away from potentially hot areas marked by X in the diagram below.

)) iiss tthhe

To move the cooker, open the main oven door, and lift the cooker by holding inside the top of the compartment.

This is a type Y cooker which means it is freestanding and can be fitted with cabinets on one or both sides. It may also be fitted in a corner setting.

Side walls which are above hob level should be protected by heat resistant non-combustible material and MUST NOT be nearer than 40mm to the hob side.

A nominal air gap of 2mm all around the cooker is required to enable the cooker to be moved into position.

Always ensure an air gap is maintained at hotplate level. Tiles or other forms of deep wall covering should not obscure this gap.

Air gap

Overhanging surfaces or a cooker hood should be a minimum of 685mm above the hob.

It is important to ensure that the cooker is level after installation. Levelling feet are fitted to the appliance to accommodate uneven floors.

REVERSIBLE MAIN OVEN DOOR

GRILL AND OVEN FURNITURE

If you require the oven door to be hinged on the opposite side, you will need to contact a qualified Service Engineer. See page 30 for your nearest Service Centre. PLEASE NOTE that a charge will be made.

GENERAL NOTES ON USING YOUR COOKER

We suggest that you run the oven elements for 10 – 15 minutes at 220 their surfaces. The procedure should be repeated with the grill for approximately 5 – 10 minutes. During this period an odour may be emitted, it is therefore advisable to open a window for ventilation.

C to burn off any residue from

ABOUT CONDENSATION AND STEAM

When food is heated it produces steam similar to a boiling kettle. The oven is vented to allow some of this steam to escape. However, always stand back from the cooker when opening the oven door to allow any build up of steam or heat to release.

The following items of grill/oven furniture have been supplied with the cooker. If you require replacements of any of the items listed below please contact your local Service Force Centre, quoting the relevant part number.

1 grill pan (311409401)

1 grill pan handle (311468100)

Note

If you require an additional handle for your grill pan, this can be ordered from your local Service Force Centre by quoting part number 311479800\6.

If the steam comes into contact with a cool surface on the outside of the cooker, e.g. a trim, it will condense and produce water droplets. This is quite normal and is not caused by a fault on the cooker.

To prevent discolouration, regularly wipe away condensation and also soilage from surfaces.

For your safety wallcoverings at the rear of the cooker should be securely fixed to the wall.

THE COOLING FAN FOR THE CONTROLS

The cooling fan comes on immediately when the grill or top oven are switched on and after a time when the main fan oven is in use. The operation of the cooling fan is temperature dependent in the case of the main oven and the cooling fan may not switch in at all at low temperature settings or where the main oven has only been used for a short time.

The cooling fan may run on after the control knobs have been switched off until the cooker has cooled. If an automatic programme has been set the cooling fan does not come on until the cooktime begins. Do not switch the cooker off at its power point until the cooling fan has cooled the cooker down.

1 grill pan grid (311419801)

1 straight shelf for grilling and top oven cooking only

2 straight shelves for main oven cooking

GETTING TO KNOW YOUR COOKER

THE CONTROL PANEL

FEATURES

A - The Timer B - Main Oven Temperature Control C Main Oven Indicator Neon D - Top Oven Temperature Control E - Top Oven Indicator Neon F - Selector Control G - Hotplate Controls

THE TIMER

Please note that this is a 24 hour clock, for example

2.00pm is shown as 1400.

In the following pages we explain how to set the controls. Read through them a few times until you are familiar with the procedure.

If the cooker is switched off on the wall, or there is a loss of power, the clock will stop and you will not be able to use the ovens. When you first switch the electricity supply on, the timer display will flash.

TO SET THE TIME OF DAY

Turn the selector knob to ‘Manual’ then turn to ‘Time Setting’. Set the correct time by turning and holding the setting knob clockwise. Adjust the time by turning the setting knob in either direction.

Turn the selector knob back to ‘Manual’.

Cookpot symbol Bell symbol

Selector

Setting knob

TO USE THE COUNTDOWN

Turn the selector knob to ‘Countdown’. Turn the setting knob clockwise until the display shows the time you want. The bell symbol ( ) will be showing and this will stay lit up during the time. Our diagram shows the timer set to 5 minutes. If you change your mind and want to cancel the time you have set, simply turn the setting knob anticlockwise. Then turn the selector to ‘Manual’. When you are using the countdown you can make the clock show the time of day by turning the selector knob to ‘Manual’. The bell symbol will stay on to remind you that the countdown is set. At the end of the timed period an alarm will sound and the bell symbol will go out. Switch off the alarm by turning the selector knob to ‘Time Setting’. Then turn to ‘Manual’ and the time of day will show in the display.

Note:

You can use the minute minder when an automatic sequence has been set, as long as you remember the following point.

1. Turn the selector knob to ‘Automatic’ as soon as you have entered the timed period into the display.

AUTOMATIC CONTROL

The automatic control can be used to control either oven but you can only use the control for both ovens at the same time if the cooking time is the same.

When you use the automatic controls for the first time it’s probably best to choose a time when you are at home. That way you can check to make sure you’ve set everything correctly and you’ll feel much more confident when you are away from home in the future.

SETTING THE CONTROLS FOR AUTOMATIC USE

This is very easy. All you have to do is work through the steps below. The clock will work out the rest for itself.

1 Is the electricity supply on? 2 Is the clock

showing the correct time?

3 How long

will the food take to cook?

4 What time do

you want the food to be cooked by?

5 Set to

automatic.

6 Turn on the

oven control.

To adjust turn the selector knob to ‘Manual’ then to ‘Time Setting’. Turn the setting knob in either direction. Turn the selector knob to ‘Cook Time’. Then turn the setting knob until the length of time you want the food to cook shows in the display. The maximum cooking time is 10 hours. ‘Auto’ will show in the display. Turn the selector knob to ‘End Time’. Turn the setting knob until the time the oven is to switch off shows in the display. The cookpot ( ) will go out. The ‘End Time’ must not be more than 23 hours 59 minutes from the time of day. For example if the time of day is 9.00 am the latest ‘End Time’ will be

8.59 am the next day. Turn the selector knob to ‘Automatic’. Turn the oven control to the required setting.

The time shown on the right gives an example of setting the automatic controls when the time is 9.00 am, the food is to be cooked for 2½ hours and the food is needed at 6.00 pm (1800 hours). The clock will work out what time the oven will switch itself on and it will turn the oven off at the end. Once the automatic sequence is finished there will be an alarm to remind you that you need to set the oven for manual operation. To do this turn the selector knob to ‘Manual’. Turn off the oven control. If you change your mind and want to cancel a programme that you have set simply turn to ‘Time Setting’ and then to ‘Manual’.

THE CERAMIC HOB

CAUTION: DO NOT USE THE COOKER IF THE CERAMIC GLASS IS DAMAGED. IF A FAULT OR CRACK BECOMES VISIBLE DURING COOKING, DISCONNECT THE COOKER IMMEDIATELY FROM THE ELECTRICITY SUPPLY AND CONTACT YOUR LOCAL SERVICE FORCE CENTRE.

· To operate the dual hotplate, turn the control

knob clockwise for the full area or anti-clockwise for the centre section.

· The inner section is very economical when

cooking with small diameter saucepans.

· For single hotplates, turn the control knob in

either direction to vary the heat setting. The highest number represents the hottest setting and the lowest number represents the coolest setting. Choose a setting appropriate to the quantity and type of food to be cooked.

· This model has the added feature of Rapid

Power Zone hotplates which react more quickly

than the other ceramic hotplates and are easily identified by their instant red glow.

RECOMMENDED SAUCEPANS

For speed and economy only good quality saucepans with flat bases and close fitting lids are recommended. The saucepan base should be approximately the same size as the cooking area, a base diameter of up to 225mm (9”) may be used on a 180mm (7”) heated area.

NOTE

Occasionally the heated areas may be seen to switch ON and OFF when higher heat settings are being used. This is due to a safety device which prevents the glass from overheating. Some switching ON and OFF when cooking at high temperatures, e.g. deep fat frying is quite normal, causes no damage to the hob and little delay in cooking times.

Excessive switching may however be caused by the use of an unsuitable saucepan or a saucepan which is smaller than the heated area. If excessive switching occurs, discontinue use of the saucepan.

HINTS AND TIPS

· Lift, rather than slide saucepans on and off the

heated areas. This will reduce the risk of scratches and metal marks from saucepans with aluminium bases. Metal marks can be easily cleaned off providing they are not allowed to burn on.

Ensure that new saucepans are well scrubbed to remove edges and take off any deposits left from manufacture.

Pressure cookers, preserving pans, etc., should comply with the recommendations given above.

Traditional round bottomed Woks must not be used even with a stand. Woks with flat-bottomed bases are available and do comply with the above recommendations.

· Follow any guidelines provided by the saucepan

manufacturer, particularly those relating to recommended heat settings.

· Avoid using thin, badly dented or distorted

saucepans. Those with uneven bases should not be used.

· To prolong the life of the hotplates:-

· Never use utensils with a skirt, e.g. a bucket.

· Never use an asbestos mat.

· Never leave the hotplates ON when not

covered with a saucepan.

· Ensure that the hob and saucepans are clean

and dry before the start of cooking to reduce cleaning.

· Follow the cleaning instructions very closely to

keep the hob looking like new.

· If spillage occurs with sugar solutions, e.g.

jams and syrups, it must be wiped from the hob before it sets and becomes hard otherwise damage to the hob will occur.

HOT HOB INDICATOR

Turn the food if necessary; doughnuts float to the surface so will not brown on the upperside if not turned. Once cooked, drain the food on absorbent paper.

5. Double frying chips.

Double frying will ensure good chips. First fry the chips for a few minutes at 170°C/340°F to seal the outside. Remove the chips from the oil. Increase the temperature of the oil to 190°C/375° to finish cooking and brown the chips.

Chips may be kept for several hours after the first frying before finishing off with the second frying.

6. Frying temperatures Celsius Fahrenheit

Scale (°C)

150

Scale(°F)

300

The hob is fitted with a hot hob indicator light which illuminates when the hob is too hot to touch. The light will go OFF when the hob has cooled.

DEEP FAT FRYING

SPECIAL FRYING NOTE:

For safety purposes when deep fat frying, fill the pan one third full of oil, DO NOT cover the pan with a lid and DO NOT leave the pan unattended. In the unfortunate event of a fire, switch the cooker OFF at the electricity supply and cover the pan with a lid or damp cloth to assist in smothering the flames.

DO NOT use water on the fire. Leave the pan to cool for at least 30 minutes before moving it.

DO NOT leave the fat or oil in the frying pan on the hob to store it in case the hob is inadvertently switched ON.

1. Preparing the food.

Seal the food by coating with flour, egg and breadcrumbs or batter. Do not use a basket with batter coated foods as they will stick.

2. Amount of oil.

For safety purposes fill the pan only one-third full of oil.

3. Testing the temperature of the oil.

It is advisable to use a thermometer to test the temperature of the oil. Alternatively, drop a small cube of bread into the oil which should be brown in just under a minute if the oil is at the correct temperature of 190°C/375°F.

4. Cooking the food.

Lower the food gently into the oil. Do Not add too much food at once or the temperature of the oil will be reduced and may result in soggy, greasy food.

First frying of potatoes

Second frying of potatoes Frying chicken and fish 195 380

170 340

175 350 180 360

190 375

200 390

PRESERVING

1. DO NOT use a pan that overlaps the perimeter of

the hob trim.

2. To allow for a full rolling boil, the pan should be

no more than one third full when all the ingredients have been added. It is better to use two pans rather than overfill one, or use half quantities.

3. Use firm fruit or vegetables and wash well before

using.

4. Preserving sugar gives clear jam, however

granulated sugar is cheaper and gives equally good flavour.

5. Crystallization may be caused if sugar is not

completely dissolved before bringing jam to the boil. Over boiling will affect the flavour, setting properties and colour of the jam.

6. To test jam for setting:

If a jam thermometer is available, boil jam to 104°C. Marmalade should be boiled to 106°C.

If a jam thermometer is not available, remove pan from heat, place sample of jam on dish and cool quickly (i.e. in a freezer or frozen food storage compartment of a refrigerator). When cold it will crinkle and hold the mark of a finger run through it, if it is at setting point.

7. The scum should be removed as soon as

possible after setting point has been reached. Marmalade should be allowed to cool before potting to prevent the peel rising.

THE DUAL GRILL

USES OF THE GRILL

CAUTION – ACCESSIBLE PARTS MAY BECOME HOT WHEN THE GRILL IS IN USE. CHILDREN SHOULD BE KEPT AWAY.

SELECTING THE GRILL

· Select the grill function for full grill

· Select the grill function for centre section only

· Turn the temperature control knob to the right as

far as it will go. This is the hottest setting.

· To use the grill at lower settings, turn the

temperature control knob so that the 110°C or 150°C on the knob lines up with the off dot on the panel.

THINGS TO NOTE

THE GRILL DOOR MUST BE LEFT OPEN DURING GRILLING.

If the grill door is accidentally closed during grilling, a safety device incorporated in the appliance will cut out the grill to indicate to the user there is a fault. This will occur after approximately 10 minutes.

Some smoke from fat splashes may be evident as the grill cleans itself.

The inner element may appear to glow slightly brighter than the outer element. This is quite normal.

THE GRILL PAN AND HANDLE

The grill pan is supplied with a removable handle.

Ensure the handle is correctly located. It is not necessary to remove the grill pan handle during grilling.

Place the grill pan on the shelf so that the pan is positioned centrally beneath the grill.

To remove the handle, slide the handle to the right and lift the handle away from the cut out on the grill pan.

To attach the handle, place the wirework under the cut out in the pan so that the metal hooks over the top of the grill pan.

Slide the handle to the left and over the central bump on the grill pan.

HINTS AND TIPS

· In order to become acquainted with the Dual Grill

it is advisable to check food regularly when grilling.

· Food should be thoroughly dried before grilling to

minimise splashing. Brush lean meats and fish lightly with a little oil or melted butter to keep them moist during cooking.

· Adjust the height of the grilling grid and grill pan

runner position to allow for different foods.

· Accompaniments such as tomatoes and

mushrooms may be placed underneath the grid when grilling meats.

GRILLING CHART

FOOD SHELF GRILL TIME

(mins in total)

Bacon Rashers

Beefburgers 6-10 each side

Chicken Joints 15-20 each side

Chops – Lamb 7-10 each side

Pork 10-15 each side

Fish Whole

Trout Mackerel 8-12 each side

Adjust

shelf

position

and

grill

pan

2-3 each side

· When toasting bread use the straight shelf in

position 1 with the grid in the high position.

· Preheat the grill on a full setting for a few minutes

before cooking. Adjust the heat setting and runner position as necessary during cooking.

· The food should be turned over during cooking

as required.

· When using the centre section of the dual grill,

ensure food is positioned centrally on the grill pan grid in the grill pan.

NOTE

If you require an additional handle for your grill pan, this can be ordered from your local Service Force Centre by quoting part number 311479800\6.

Fillets – Plaice/Cod 4-6 each side

Kebabs 10-15 each side

Kidneys – Lamb/Pig 4-6 each side

Liver Lamb/Pig 5-10 each side

Sausages 10-15 each side

Steaks – Rare 3-6 each side

Medium 6-8 each side Well Done 7-10 each side

Toasted sandwiches

The times quoted above are given as a guide and should be adjusted to suit personal taste.

grid

suit

different

thicknesses

food

1¼-1½ each side

THE TOP OVEN

USES OF THE TOP OVEN

The top oven is the smaller of the two ovens. It is heated by elements in the top and bottom of the oven. It is designed for cooking on one level and for small quantities of food. It gives especially good results if used to cook fruit cakes, sweet or savoury flans or quiche.

The top oven is also ideal for use as a warming compartment to warm dishes and keep food hot. Use a temperature setting of 80°C - 100°C on the top oven control dial.

SELECTING THE TOP OVEN

· Turn the top oven function selector to

· Turn the top oven temperature control to the

required setting

· The cooling fan will operate immediately with the

top oven. For more details on cooling fan operation see page 9.

THINGS TO NOTE

1. The top oven indicator neon will glow until the oven has reached the desired temperature and then go out. It will turn ON and OFF periodically during cooking showing that the temperature is being maintained.

2. The cooling fan will operate immediately with the top oven. See page 9 for more details on the operation of the cooling fan.

TO FIT THE TOP OVEN SHELF

The shelf should be fitted with the straight rods uppermost on the frame and the forms towards the back of the oven. If not fitted correctly the anti-tilt and safety stop mechanism will be affected.

HINTS AND TIPS

· Most cooking should be carried out using an

oven shelf positioned in one of the shelf runners.

· Larger roasts and casseroles should normally be

cooked in the main oven. However, they may be cooked on a flat shelf placed on the base of the top oven provided there is sufficient room for air circulation around the food.

· Stand dishes on a suitably sized baking tray on

the shelf to prevent spillage onto the oven base and to help reduce cleaning.

· DO NOT place dishes or baking trays directly

onto the oven base as it becomes very hot and damage may occur.

· The material and finish of the baking trays and

dishes will affect the degree of base browning of the food. Enamelware, dark, heavy or non-stick utensils increase base browning. Shiny aluminium or polished steel trays reflect the heat away and give less base browning.

· DO NOT use the grill pan as a baking tray as this

will increase base browning of the food.

· Because of the smaller cooking space, lower

temperatures and shorter cooking times are sometimes required. Be guided by the recommendations on pages 21 and 22.

· There should always be at least 2.5cm (1”)

between the top of the food and the element. This gives best cooking results and allows room for rise in yeast mixtures, Yorkshire puddings etc.

· When cooking cakes, pastry, scones, bread etc.,

place the tins or baking trays centrally on the shelf directly below the element.

· For economy leave the door open for the shortest

possible time, particularly when placing food into a pre-heated oven.

AUTOMATIC COOKING

If you use the automatic timer to cook food in the top oven be guided by the recommendations given below.

* It is advisable to leave food in the oven for as

short a time as possible before automatic cooking.

* When cooking is complete do not leave food to

stand in the oven, but remove and cool it quickly if the food is not to be consumed immediately.

* Always ensure food in the oven is covered if it is

not possible to remove food immediately after cooking.

THE MAIN FAN OVEN

USES OF THE FAN OVEN

PREHEATING

The fan oven quickly reaches its temperature, so it is not usually necessary to preheat the oven. Without preheating however, you may find you need to add an extra 5 – 10 minutes on the recommended cooking times. For recipes needing high temperatures, e.g. bread, pastries, scones, soufflés etc., best results are achieved if the oven is preheated first. For best results when cooking frozen or cooked chilled ready meals always preheat the oven first.

COOKING TEMPERATURES

Fan oven cooking generally requires lower temperatures than conventional cooking. Follow the temperature recommended in the chart on page 21. As a guide reduce temperatures by about 20°C - 25°C for your own recipes.

BATCH BAKING

The fan oven cooks evenly on all shelf levels, especially useful when batch baking.

SELECTING THE FAN OVEN

· Turn the main oven temperature control to the

required setting.

THINGS TO NOTE

1. The main oven indicator neon will glow until the oven has reached the desired temperature and then go out. It will turn ON and OFF periodically during cooking showing that the temperature is being maintained.

2. The interior oven light will come ON when the

main oven control is turned.

3. The cooling fan for the controls may switch in after

a time. See page 9 for more information on the operation of the cooling fan.

TO FIT THE MAIN OVEN SHELVES

The shelf should be fitted with the straight rods uppermost on the frame and the forms towards the back of the oven. If and safety stop mechanism will be

not fitted correctly the anti-tilt

affected.

HINTS AND TIPS

· Arrange the shelves in the required positions

before switching the oven ON. Shelves are numbered from the bottom upwards.

· When cooking more than one dish in the fan

oven, place dishes centrally on different shelves rather than cluster several dishes on one shelf, this will allow the heat to circulate freely for the best cooking results.

· When batch baking one type of food e.g. Victoria

sandwich cakes, those of similar size will be cooked in the same time.

· It is recommended that when baking larger

quantities, the shelf positions should be evenly spaced to suit the load being cooked. A slight increase in cooking time may be necessary.

· DO NOT place baking trays directly on the oven

floor as it interferes with the oven air circulation and can lead to base burning; use the lower shelf position. However, non-critical dishes/foods may be placed on the base of the oven when additional space is required.

· The use of excessively high temperatures can

cause uneven browning. It may be necessary to reduce temperatures slightly. Refer to the recommendations given in the oven cooking chart on pages 21 and 22.

AUTOMATIC COOKING

If you use the automatic timer to cook food in the main oven be guided by the recommendations below.

* It is advisable to leave food in the oven for as

short a time as possible

* When cooking is complete do not leave food to

stand in the oven, but remove and cool it quickly if the food is not to be consumed immediately.

* Always ensure food in the oven is covered if is not

possible to remove food immediately after cooking.

OVEN COOKING CHART

The oven temperatures are intended as a guide only. It may be necessary to increase or decrease the temperature by 10°C to suit individual preferences and requirements.

FAN OVEN TOP OVEN

FOOD SHELF

POSITION Biscuits Bread Bread rolls/buns Cakes: Small & Queen

Sponges 160-170 1 160-170 18 - 20 Victoria Sandwich positions 160-170 1 160-170 18 -25 Madeira 140-150 1 140-150 1¼ - 1½h Rich Fruit 130-140 1 130-140 2¼ - 2½h Christmas are not 130-140 1 130-140 3 – 4½h

Gingerbread 140-150 1 140-150 1¼ - 1½h Meringues critical 80-100 1 90-100 2½ - 3h Flapjack 170-180 1 170-180 25 - 30 Shortbread 130-140 1 140-150 45 - 65

Casseroles: Beef/lamb but ensure 140-160 1* 140-160 2½ - 3h

Chicken 180-190 1* 180-190 1¼ - 1½h Convenience Foods Follow manufacturer’s instructions Fish that oven 170-190 1 170-190 20 - 30 Fish Pie (Potato Topped) 190-200 1* 190-200 20 - 25 Fruit Pies, Crumbles 190-200 1 190-200 40 - 50 Milk Puddings 130-140 1 140-150 1½ - 2h Pasta Lasagne etc. shelves are 190-200 1 170-180 40 - 45 Pastry: Choux 190-200 1 180-190 30 - 35

Eclairs, Profiteroles 170-180 1 170-180 20 - 30

Flaky/Puff Pies evenly 210-220 1* 210-220 25 - 40 Shortcrust Mince Pies 190-200 1 190-200 15 - 20

Meat Pies 190-210 1* 190-210 25 - 35

Quiche, Tarts, Flans spaced 180-210 1 180-200 25 - 45 Patés and Terrines 150-160 1 150-160 1 – 1½h Roasting Meat, Poultry 160-180 1* 160-180 see roasting chart Scones when more 210-220 1 220-230 8 - 10 Shepherd’s Pie 190-200 1* 190-200 30 - 40 Soufflés 170-180 1 170-180 20 - 30 Vegetables: Baked Jacket Potatoes than one is 180-190 1 180-190 1 – 1½h

Roast Potatoes 180-190 1 180-190 1 – 1½h

Stuffed Marrow 180-190 1 180-190 30 - 35

Stuffed Tomatoes used 180-190 1 180-190 15 - 20 Yorkshire Puddings: Large 210-220 1 200-210 25 - 40

Individual 200-210 1 200-210 15 - 25

Shelf

COOKING

TEMP °C 180-190 200-220 200-220 160-170

SHELF

POSITION

1 1

COOKING

TEMP°C

170-190 200-220 200-220 180-190

APPROX

COOK TIME (m)

10 – 20 25 – 30 15 – 20

18 -25

depends on size

* = Shelf on the oven base

Note: Shelf positions are counted from the bottom of the oven.

ROASTING CHART

The oven temperatures are intended as a guide only. It may be necessary to increase or decrease the temperatures by 10°C to suit individual preferences and requirements.

ROASTING CHART

INTERNAL TEMPERATURES – Rare : 50-60°C; Medium : 60-70°C; Well done : 70-80°C

MEAT

Beef 160-180°C

Beef, boned 160-180°C 25-35 minutes per ½kg (1lb)

Mutton and Lamb 160-180°C 25-35 minutes per ½kg (1lb)

Pork and Veal 160-180°C 30-40 minutes per ½kg (1lb)

Ham 160-180°C 30-40 minutes per ½kg (1lb)

Chicken 160-180°C 15-20 minutes per ½kg (1lb)

Turkey and Goose 160-180°C 15-20 minutes per ½kg (1lb) up

Duck 160-180°C 25-35 minutes per ½kg (1lb)

SECOND/FAN OVEN

COOKING TIME

20-35 minutes per ½kg (1lb) and 20-35 minutes over

and 25-35 minutes over

and 30-40 minutes over

and 20 minutes over

to 3½kg (7lb) then 10 minutes per ½kg (1lb) over 3½kg (7lb)

and 25-30 minutes over

Pheasant 160-180°C 35-40 minutes per ½kg (1lb)

and 35-40 minutes over

Rabbit 160-180°C 20 minutes per ½kg (1lb)

and 20 minutes over

Potatoes with meat

Potatoes without meat

The roasting temperatures and times given in the chart should be adequate for most joints, but slight adjustments may be required to allow for personal requirements and the shape and texture of the meat. However, lower temperatures and longer cooking times are recommended for less tender cuts or larger joints.

Wrap joints in foil if preferred, for extra browning uncover for the last 20 – 30 min. cooking time.

160-180°C according to size

180-190°C according to size

DEFROSTING

USES OF DEFROST FEATURE

This fan oven function defrosts most foods faster than more conventional methods. It is particularly suitable for delicate frozen foods which are to be served cold e.g. cream filed gateaux, cakes covered with icings or frostings, cheesecakes, biscuits, scones etc.

It is preferable to thaw fish, meat and poultry slowly in the fridge. However, this process can be accelerated by using the defrost function.

SELECTING DEFROST

Small or thin fish fillets, frozen peeled prawns, cubed or minced meat, liver, thin chops, steaks etc., can be thawed in 1 – 2 hours.

A 1kg/2¼lb oven ready chicken will be thawed in approximately 5 hours. Remove the giblets as soon as possible during the thawing process.

Joints of meat up to 2kg/4½lb in weight can be thawed using the defrost function.

ALL JOINTS OF MEAT AND POULTRY MUST BE THAWED THOROUGHLY BEFORE COOKING.

ALWAYS COOK THOROUGHLY IMMEDIATELY AFTER THAWING.

· Turn the main oven temperature control to the

defrost setting.

· When defrost is selected, the oven indicator neon

may come ON. It will stay ON until the oven reaches room temperature and then go OFF.

· It may turn ON and OFF periodically during

defrosting to maintain a steady room temperature, inside the oven.

THINGS TO NOTE

Care must always be taken when handling foods in the home. Always follow the basic rules of food hygiene to prevent bacterial and microbial growth and cross contamination when defrosting, preparing, cooking, cooling and freezing foods.

HINTS AND TIPS

· Place the frozen food in a single layer where

possible and turn it over half way through the defrosting process.

· The actual speed of defrosting is influenced by

room temperature. On warm days defrosting will be faster than on cooler days.

· DO NOT leave food at room temperature once it

is defrosted. Cook raw food immediately or store cooked food in the fridge, once it has cooled.

CARE AND CLEANING

BEFORE CLEANING THE COOKER, ALWAYS ALLOW THE COOLING FAN TO COOL DOWN BEFORE SWITCHING OFF THE ELECTRICITY SUPPLY.

CLEANING MATERIALS

Before using any cleaning materials on your cooker, check that they are suitable and that their use is recommended by the manufacturer.

Cleaners that contain bleach should NOT be used as they may dull the surface finishes. Harsh abrasives should also be avoided. Multi-surface anti-bacterial cleaning products should not be used on the ceramic hob or on the surrounding trims.

CLEANING THE BRASS PLATED HANDLES

(Where applicable)

It is strongly recommended that only hot soapy water is used for cleaning the handles. ANY OTHER CLEANING MATERIALS WILL DULL THE BRASS PLATED FINISH.

CLEANING THE OUTSIDE OF THE COOKER

DO NOT use abrasive cleaning materials e.g. Hob

Brite, Brillo pads or scourers on painted or printed finishes as damage may occur. Regularly wipe over the control panel, oven doors and cooker sides using a soft cloth and liquid detergent.

CLEANING THE CERAMIC HOB

Make sure the ceramic glass is cool before cleaning. It is important to clean the ceramic hob daily to prevent soilage being burnt on. Take care to avoid the hob trims when cleaning the ceramic glass as they may damaged by the cleaning agents recommended.

DAILY CLEANING

Use the recommended Hob Brite Cleaner daily. If soilage is not allowed to burn on it will be much easier to clean off.

1. Apply a small amount of Hob Brite in the centre of each area to be cleaned.

2. Dampen a clean paper towel or a plastic pad made specially for non-stick saucepans and rub vigorously until all marks are removed. This may take a few minutes.

3. Wipe off residues of cleaner with another damp paper towel and polish dry with a soft cloth.

DO NOT ATTEMPT TO REMOVE ANY OF THE CONTROL KNOBS FROM THE PANEL AS THIS MAY CAUSE DAMAGE AND IS A SAFETY HAZARD.

If Hob Brite is unavailable, one or more of the cleaning agents below may be used temporarily: a) Cif Cream Cleaner b) Baking Soda

TO REMOVE MORE STUBORN MARKS

1. Bar Keepers Friend may be used to clean off more stubborn stains or to remove discolourations. It may be necessary to rub the marks hard for several minutes.

2. Use a plastic pad specially for non-stick saucepans with Bar-Keepers Friend for removal of more stubborn soilage.

TO REMOVE BURNT ON SOILAGE

We strongly recommend the use of a Ceramic Hob Scraper (incorporating a single edge razor blade) to remove spillage on the hob, in particular sugar solutions, which if not removed can cause permanent damage.

1. Make sure the ceramic glass is cool.

2. Use a ceramic hob scraper with care at an angle of 30° to remove as much soilage as possible.

3. Use Bar-Keepers Friend or Hob Brite to finish off as directed above.

TO REMOVE DISCOLOURATIONS OR WHITE AND SILVER MARKS

These marks sometimes give the impression of being in or underneath the hob glass. They can almost always be removed provided they have not become excessively burnt on. Follow the instructions above under ‘To Remove more Stubborn Marks’.

· Avoid the use of:

● Household detergents and bleaches.

● Impregnated plastic or nylon pads that are

not described as suitable for non-stick saucepans

● Brillo pads, Ajax pads, steel wool pads.

● Chemical oven cleaners, e.g. aerosols and

oven pads.

● Rust stain, bath and sink stain removers.

· Any of the above products may cause

damage to the hob.

· It is dangerous to mix different cleaning products.

The chemicals in them may react with each other with hazardous results.

· SOILAGE FROM SUGAR SOLUTIONS MUST

BE REMOVED FROM THE HOB BEFORE THE SYRUP HAS SET OTHERWISE DAMAGE TO THE HOB SURFACE WILL OCCUR.

· Avoid placing plastic items, aluminium foil or

dishes on the hot surface as this will cause damage to the hob.

CLEANING THE GRILL PAN, GRILL PAN GRID AND OVEN SHELVES

If this is unsuccessful, make up a paste of one part water to three parts Cream of Tarter and leave on the discoloured areas overnight. The marks should be easily removable the next day provided they have not been excessively burnt on. The paste should be thoroughly washed off afterwards.

HINTS AND TIPS

TO REDUCE HOB SOILAGE:

· Make sure the bottom of the saucepan and the

cooking area are clean and dry before cooking begins.

· Ensure saucepans are large enough to

accommodate food to avoid boil overs.

· If possible, wipe up spills and splatters as they

occur, but take care to avoid steam burns.

· Avoid using a dishcloth or sponge to clean the

hob. These may leave a layer of soiled detergent on the hob surface which will burn and discolour the next time the hob is used.

All removable parts, except the grill pan handle can be washed in the dishwasher.

The grill pan, and oven shelves may be cleaned using a soap impregnated steel wool pad. The grill pan grid should be cleaned using hot soapy water. Soaking first in soapy water will make cleaning easier.

CLEANING INSIDE THE OVEN AND GRILL COMPARTMENTS

The sides, top and back of the main oven are coated with a special Stayclean coating. The Stayclean surfaces should not be cleaned manually.

The vitreous enamel top oven and main oven base, can be cleaned using normal oven cleaners or aerosol oven cleaners with care. Ensure that the manufacturers instructions are followed and that all parts are well rinsed afterwards.

Aerosol cleaners must not be used on Stayclean surfaces and must not come into contact with the elements or the door seal as this may cause damage.

For advice on how to keep the Stayclean coating in good condition see ‘Care of Stayclean Surfaces’.

CARE OF STAYCLEAN SURFACES

Stayclean surfaces destroy splashes of food and fats when the oven temperature is raised to around 220°C.

It is a good idea to run the oven for an hour or two per week to ensure continued good performance from the Stayclean finish.

HINTS AND TIPS

· Manual cleaning of the Stayclean surface IS NOT

recommended. Damage will occur if abrasives or aerosol sprays of any kind are used.

· Covering joints during cooking will also prevent

splashing onto the interior surfaces. Removing the covering for the last 20-30 minutes will allow extra browning if required. Some large joints and turkeys especially benefit by this method of cooking, allowing the joint to cook through before the outside is over-browned.

CLEANING THE DOOR GLASS

To prevent damaging or weakening the door glass panels avoid the use of the following:

· Household detergents and bleaches

· Impregnated pads unsuitable for non-

stick saucepans

· Brillo/Ajax pads or steel wool pads

· Chemical oven pads or aerosols

· Rust removers

· Bath/Sink stain removers

· Slight discolouration and polishing of the

Stayclean surfaces may occur in time. This DOES NOT affect the Stayclean properties in any way.

· A good time to allow the oven to run on is after

the weekly roast. After removing the roast, turn the oven up to 220°C and allow to run for an hour or so. It is important NOT to allow a build-up of soilage as this can prevent the Stayclean surfaces from working.

· Follow the recommendations below to keep oven

soilage to minimum.

· Cook at the recommended temperatures. Higher

temperatures during roasting will increase soilage. Try cooking at lower temperatures for an increased length of time, you will save energy and often the joint is more tender.

· Use minimal, if any, extra oil or fat when roasting

meat, potatoes only require brushing with fat before cooking. Extra fat in the oven during roasting will increase splashing and soilage.

CLEANING BETWEEN THE OUTER AND INNER DOOR GLASS

The outer door glass is removable for cleaning.

TO REMOVE THE OUTER GLASS

1. Open the oven door slightly to gain access to the two cross head screws on the top of the oven door.

2. Loosen the two screws using a Pozidrive screwdriver.

3. Hold the door glass securely in place with one hand before removing the screws completely with the other hand.

4. Using both hands, gently tilt the top of the door glass towards you, lift slightly to disengage the locators from the two bottom brackets.

5. Clean the outer and inner glass using hot soapy water or Hob Brite cleaner may be used. DO NOT try to clean the aluminium foil which is inside the door. The foil is there to help keep the door cool, if it is damaged it will not work. Ensure that all parts are well rinsed and thoroughly dried before attempting to replace the outer door.

TO REPLACE THE OUTER GLASS

1. Holding the oven glass with both hands, gently place the locators into the holes of the brackets at the bottom of the oven door.

2. Push the top of the oven glass towards the oven door, ensuring the screw location holes line up.

REPLACING THE OVEN LIGHT BULB

The type of bulb required is a 300°C 25 watt small Edison Screw. Part number 572 491 5431-00/1 (Available through Service Force Centres).

CAUTION: Disconnect the appliance from the

electricity supply before replacing the bulb.

Open the door and remove the shelves to enable easy access to the oven light assembly. Insert a flat blade screwdriver between the oven side and glass which covers the bulb.

Support the glass with your hand and prise out sufficiently to release the glass cover. Unscrew the bulb in an anticlockwise direction until it is possible to remove the bulb with ease.

Fit the new bulb by turning in a clockwise direction until it is secure. Ensuring the indent to the flange is pointing to the rear of the oven, replace the glass by pushing it firmly into the hole to cover the bulb assembly.

3. Hold the glass in place with one hand and insert the cross head screws into the location holes with the other hand. Give the screws one turn to ensure the glass is secure.

4. Tighten the screws positively with a Pozidrive screwdriver before closing the oven door.

Do not attempt to use the oven without the glass being in place.

If the door glass panel becomes chipped or has deep scratches the glass will be weakened and must be replaced to prevent the possibility of the panel shattering. Please contact your local Service Force Centre who will be pleased to advise further.

TO CLEAN THE INNER GLASS DOOR PANELS

Clean the inner glass door panels using a soft cloth and hot water to which a little washing up liquid has been added. If the inner panel is heavily soiled, Hob Brite may be used. Do not use abrasive cleaning materials on the door glass. Ensure that all parts are well rinsed and thoroughly dried before attempting to replace the glass.

Replace the shelves. Restore the electricity supply and adjust the time of day and clock as necessary.

SOMETHING NOT WORKING?

We strongly recommend that you carry out the following checks on your cooker before calling a Service Engineer. It may be that the problem is a simple one which you can solve yourself without the expense of a Service call.

If our Service Engineer finds that the problem is listed below you will be charged for the call whether or not the cooker is under guarantee.

The cooker does not work at all:

* Check that the cooker has been wired in and

is switched on at the wall.

* Check that the main cooker fuse is working.

* Check that the timer is set to manual (see

page 11).

The grill and hotplates work but the oven does not:

* Check that the timer is set to manual (see

page 11).

If the oven is not cooking evenly or the side opening door will not stay open:

* Check that the cooker is level.

The oven light fails to illuminate:

* Check that the cooker is not set for automatic

cooking. The light will illuminate when the cook time begins.

* If you have had your cooker for several months

you may need to replace the light bulb (see page 27).

The fan oven is noisy:

* Check that the cooker is level.

* Check that bakeware and shelves are not

vibrating in contact with the back panel in the oven.

The oven temperature is too high or too low:

* Check that the recommended temperatures

are being used (see page 23). Be prepared to adjust the temperature up or down by 10°C to achieve the results you want.

The hotplates and main ovens work but the grill does not:

* Check that you have carefully followed the

instructions for operation of the grill.

* If the cooling fan fails the grill will not operate.

Please call your Local Service Force Centre.

SERVICE AND SPARE PARTS

In the event of your appliance requiring service, or if you wish to purchase spare parts please contact your local Service Force Centre by telephoning:

0870 5 929929

Your call will be routed to the Service Force Centre covering your post code area. The address of your local Service Force Centre is detailed on pages 30 –

31.

For Service in the Republic of Ireland contact Tricity Bendix Long Mile Road Dublin 12

Telephone: 01 4090752

Before calling out an engineer, please ensure you have read the details under the heading ‘Something Not Working?’.

When you contact the Service Force Centre you will need to give the following details:

1. Your name, address and post code.

2. Your telephone number.

3. Clear and concise details of the fault.

4. The model, product and serial number of the appliance (found on the rating plate).

5. The purchase date.

CUSTOMER CARE DEPARTMENT

For general enquiries concerning your Tricity Bendix appliance, or further information on Tricity Bendix products, you are invited to contact our Customer Care Department by letter or telephone as follows:

Customer Care Department Tricity Bendix 55 – 77 High Street Slough Berkshire SL1 1DZ

Tel: 0870 5 950950 *

* calls to this number may be recorded for training purposes.

To contact your local Service Force Centre telephone 08705 929 929

CHANNEL ISLANDS

GUERNSEY Guernsey Electricity

JERSEY Jerse y Electricity

PO Box 4 Vale, Guernsey Channel Islands GY1 3AD

Company Haut De L’orme Rue De Haut De L’orme Trinity Jersey Channel Islands JE3 5FG

SCOTLAND

ABERDEEN 54 Claremont Street

AUCHTERMUCHTY 33a Burnside

BLANTYRE Unit 5

DUMFRIES 93 Irish Street

DUNOON 7 Hill Street

EDINBURGH Unit 12

GLASGOW Unit 4

INVERNESS Unit 3BI

ISLE OF ARRAN Arran Domestics

ISLE OF BARRA J Zerfah

ISLES OF BUTE Walker Engineering

Aberdeen AB10 6RA

Auchtermuchty Fife KY14 7AJ

Block 2 Auchenraith Ind. Estate Rosendale Way Blantyre G72 0NJ

Dumfries DG1 2 PQ

Dunoon Argyll PA23 7AL

Dumbryden Ind. Estate 2 Dumbryden Road Edinburgh EH14 2AB

Wellington Road Bishopriggs Glasgow G64 2SA

Smithton Ind. Estate Smithton Inverness IV2 7WL

The Douglas Centre Brodick Isle of Arran KA27 8AJ

244 Bruernish

Isle of Barra Western Islands HS9 5QY

Glenmhor Upper Serpentine Road Rothesay Isle of Bute PA20 9EH

ISLE OF LEWIS ND Macleod

16 James Street Stornoway Isle of Lewis PA87 2QW

KELSO 2, 6 & 8 Woodmarket

Kelso Borders TD5 7AX

ORKNEY 7 King Street

Kirkwall Orkney KW15 1JF

PERTH Scottish Hydro Electric

Central Warehouse

Inveralmond

(OWN SALES) Perth PH1 3AF

SHETLAND 3-4 Carlton Place

Lerwick Shetland

(OWN SALES) ZE1 0PW

SHETLAND Bolts Shetland Ltd.

26 North Road Lerwick

(OWN SALES) Shetland ZE1 0PE

WHALSAY Leask Electrical

Harisdale Symbister, Whalsay

(OWN SALES) Shetland ZE2 9AA

NORTHERN IRELAND

BELFAST Owenmore House

Kilwee Business Park Dunmurry Belfast BT17 0HD

WALES

CARDIFF Unit 4

Guardian Industrial Estate Clydesmuir Road Cardiff CF2 2QS

CLYWD Unit 6-7 Coed Parc

Abergele Road Rhuddlan Clwyd LL18 5UG

DYFED Unit 9

St. Clears Business Park

Tenby Road St. Clears Carmarthen SA33 4JW

OSWESTRY Plas Ffynnon (M17) Warehouse

Middleton Road Oswestry SY11 2PP

NORTH EAST

GATESHEAD Unit 356a

Dukesway Court Dukesway Gateshead NE11 0BH

GRIMSBY 15 Hainton Avenue

Grimsby N. E. Lincs DN32 9AS

HULL Unit 1

Boulevard Industrial Estate Hull HU3 4AY

LEEDS 64-66 Cross Gates Road

Cross Gates Leeds LS15 7YS

NEWTON AYCLIFFE Unit 23

Northfield Way Aycliffe Industrial Park Newton Aycliffe DL5 6EJ

SHEFFIELD Pennine House

Roman Ridge Road Sheffield S9 1GB

NORTH WEST

BIRKENHEAD 1 Kelvin Park

Dock Road Birkenhead CH41 1LT

CARLISLE Unit 7

James Street Workshops James Street Carlisle Cumbria CA2 5AH

ISLE OF MAN South Quay Ind. Estate

Douglas Isle of Man IM1 5AT

BOLTON Unit B

Central Industrial Estate St Marks Street Bolton BL3 6NR

PRESTON Unit 250

Dawson Place Bamber Bridge Preston Lancashire PR5 8AL

STOCKPORT Unit 20 Haigh Park

Haigh Avenue Stockport SK4 1QR

To contact your local Service Force Centre telephone 08705 929 929

MIDLANDS

BIRMINGHAM 66 Birch Road East

Wyrley Trading Estate Witton Birmingham B6 7DB

BOURNE Pinfold Road

Bourne PE10 9HT

BRIDGNORTH 68 St. Mary’s Street

Bridgnorth Shropshire WV16 4DR

GLOUCESTER 101 Rycroft Street

Gloucester GL1 4NB

HEREFORD Units 3 & 4

Bank Buildings Cattle market Hereford HE4 9HX

HIGHAM FERRERS 30 High Street

Higham Ferrers Northants NN10 8PL

ILKESTON Unit 2

Furnace Road Ilkeston DE7 5EP

LEICESTER Unit 7

Oaks Industrial Estate Coventry Road Narborough Leicestershire LE9 5GF

LINCOLN Unit 8

Clifton Street Stone Field Park Lincoln LN5 8LQ

NEWCASTLE 18-21 Croft Road UNDER LYME Brampton Ind. Estate

Newcastle under Lyme Staffordshire ST5 0TW

REDDITCH 13 Thornhill Road

North Moons Moat Redditch Worcestershire B98 9ND

TAMWORTH Unit 3

Sterling Park Claymore Tamworth B77 5DQ

WORCESTER Units 1 & 2

Northbrooks Close Gregorys Mill Ind. Estate Worcester WR3 8BP

LONDON & EAST ANGLIA

BECKENHAM 11a Gardner Ind. Estate

Kent House Lane Beckenham Kent BR3 1QZ

CHELMSFORD Hanbury Road

Widford Ind. Estate Chelmsford Essex CM12 3AE

COLINDALE Unit 14

Capitol Park Capitol Way Colindale London NW9 0EQ

ELTHAM 194 Court Road

Mottingham Eltham London SE9 4EW

ENFIELD 284 Alma Road

Enfield London EN3 7BB

GRAVESEND Unit B4

Imperial Business Estate West Mill Gravesend Kent DA11 0DL

IPSWICH Unit 6C

Elton Park Business Centre Hadleigh Road Ipswich IP2 0DD

LETCHWORTH 16-17 Woodside Ind. Park

Works Road Letchworth Herts SG6 1LA

LONDON 2 - 4 Royal Lane

Yiewsley West Drayton Middlesex UB7 8DL

MAIDENHEAD Reform Road

Maidenhead Berkshire SL6 8BY

MOLESEY 10 Island Farm Avenue

West Molesey Surrey KT8 2UZ

NEWBURY 9 Pipers Court

Berkshire Drive Thatcham Berkshire RG19 4ER

NORWICH 2b Trafalgar Street

Norwich NR1 3HN

SUNBURY Unit 1a

The Summit Hanworth Road Sunbury on Thames TW16 5DB

SOUTH EAST

ASHFORD Unit 2

Bridge Road Business Centre Bridge Road Ashford Kent TN23 1BB

FLEET Unit 1

Redfields Ind. Estate Church Crookham Fleet Hampshire GU13 0RD

HAYWARDS 21-25 Bridge Road HEATH Haywards Heath

Sussex RH16 1UA

TONBRIDGE Unit 30

Deacon Trading Estate Morley Road Tonbridge TN9 1RA

SOUTH WEST

BARNSTAPLE Main Road

Fremington Barnstaple North Devon EX31 2NT

BOURNEMOUTH 63-65 Curzon Road

Bournemouth Dorset BH1 4PW

BRIDGEWATER 6 Herswell Business Park

Salmon Parade Bridgewater Somerset TA6 5PY

BRISTOL 11 Eldon Way

Eldonwall Trading Estate Bristol BS4 3QQ

EMSWORTH 266 Main Road

Southbourne Emsworth PO10 8JL

ISLE OF WIGHT Unit 8

Enterprise Court Ryde Business Park Ryde Isle of Wight PO33 1DB

NEWTON ABBOT Unit 2

Zealley Ind. Estate Kingsteignton Newton Abbot TQ12 3TD

REDRUTH Unit 7D

Pool Ind. Estate Druids Road Redruth Cornwall TR15 3RH

GUARANTEE CONDITIONS

NOTES

Standard guarantee conditions

We, Tricity Bendix, undertake that if within 12 months of the date of the purchase this Tricity Bendix appliance or any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:

· The appliance has been correctly installed and used only on the electricity supply stated on the rating plate.

· The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer’s

instructions.

· The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not

authorised by us.

· All service work under this guarantee must be undertaken by a Service Force Centre.

· Any appliance or defective part replaced shall become the Company’s property.

· This guarantee is in addition to your statutory and other legal rights.

Home visits are made between 8.30am and 5.30am Monday to Friday. Visits may be available outside these hours in which case a premium will be charged.

Exclusions

This guarantee does not cover:

· Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or

removable parts of glass or plastic.

· Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the

United Kingdom.

· Appliances found to be in use within a commercial environment, plus those which are subject to rental

agreements.

· Products of Tricity Bendix manufacture which are not marketed by Tricity Bendix.

European Guarantee

If you should move to another country within Europe then your guarantee moves with you to your new home subject to the following qualifications:

· The guarantee starts from the date you first purchased your product.

· The guarantee is for the same period and to the same extent for labour and parts as exists in the new country of

use for this brand or range of products.

· This guarantee relates to you and cannot be transferred to another user.

· Your new home is within the European Community (EC) or European Free Trade Area.

· The product is installed and used in accordance with our instructions and is only used domestically, i.e. a

normal household.

· The product is installed taking into account regulations in your new country.

Before you move please contact your nearest Customer Care centre, listed below, to give them details of your new home. They will then ensure that the local Service Organisation is aware of your move and able to look after you and your appliances.

France Senlis +33 (0) 3 44 62 20 13 Germany Nürnberg +49 (0) 800 234 7378

Italy Pordernone +39 (0) 800117511 Sweden Stockholm +46 (0) 20 78 77 50

UK Slough +44 (0) 1753 219898