Tricity Bendix DSIE328 User Manual

OPERATING AND INSTALLATION INSTRUCTIONS

MODEL NO.

DSIE328

TECHNICAL DETAILS

MODEL NO. DSIE328

Voltage: 230/240 Volts AC 50Hz
Wattage: 10.2/11.1kW
Height: 900mm
Width: 500mm
Depth: 600mm
Weight: 55kg

This appliance complies with: European Council Directive 73/23/EEC.
EMC Directive 89/336/EEC.
CE Marking Directive 93/68/EEC.

2

CONTENTS

Technical Details ................................................................................................................................... 2

Contents ................................................................................................................................................. 3

Preface .................................................................................................................................................... 5

Safety ...................................................................................................................................................... 6

Before Installation .......................................................................................................................... 6

During Installation .......................................................................................................................... 6

After Use ........................................................................................................................................ 7

General .......................................................................................................................................... 7

Introduction ............................................................................................................................................ 8

Rating Plate .................................................................................................................................... 8

Installation ...................................................................................................................................... 8

General Notes on Using Your Appliance ....................................................................................... 9

About Condensation and Steam .................................................................................................... 9

Oven Indicator Neons .................................................................................................................... 9

Grill and Oven Furniture ................................................................................................................. 9

Getting to Know Your Appliance ......................................................................................................... 10

The Control Panel .......................................................................................................................... 10

The Electronic Minute Minder ........................................................................................................ 11

The Sealed Hotplates ............................................................................................................................ 13

Recommended Saucepans ............................................................................................................13

Hints and Tips ................................................................................................................................ 13

Deep Fat Frying ...................................................................................................................................... 14

Preserving .............................................................................................................................................. 14

The Grill .................................................................................................................................................. 15

Selecting the Grill ........................................................................................................................... 15

Things to Note ................................................................................................................................ 15

The Grill Pan and Handle ............................................................................................................... 15

Hints and Tips ................................................................................................................................ 16

Grilling Chart .................................................................................................................................. 16

The Top Oven ......................................................................................................................................... 17

Uses of the Top Oven .................................................................................................................... 17

Selecting the Top Oven .................................................................................................................. 17

Things to Note ................................................................................................................................ 17

To Fit the Top Oven Shelf .............................................................................................................. 17

Hints and Tips ................................................................................................................................ 18

The Main Fan Oven ................................................................................................................................19

Selecting the Main Fan Oven .........................................................................................................19

Things to Note ................................................................................................................................ 19

To Fit the Main Oven Shelves ........................................................................................................ 19

Hints and Tips ................................................................................................................................ 20

Oven Cooking Chart .............................................................................................................................. 21

Roasting Chart ....................................................................................................................................... 22

3

CONTENTS

Defrost Feature ...................................................................................................................................... 23

Uses of Defrost Feature ................................................................................................................. 23

Selecting Defrost ............................................................................................................................ 23

Things to Note ................................................................................................................................ 23

Hints and tips ................................................................................................................................. 23

Care and Cleaning ................................................................................................................................. 24

Cleaning Materials ......................................................................................................................... 24

Cleaning the Sealed Hotplates and Hotplate Trims ....................................................................... 24

Things to Note ................................................................................................................................ 24

Cleaning the Outside of the Appliance ........................................................................................... 24

Cleaning the Grill Pan, Grid and Oven shelves ............................................................................. 25

Cleaning Inside the Oven/Grill Compartments .............................................................................. 25

Care of Stayclean Surfaces ........................................................................................................... 25

Hints and Tips ................................................................................................................................ 25

Cleaning between the Fan Oven Outer and Inner Door Glass ...................................................... 26

Something not Working? ...................................................................................................................... 27

Service and Spare Parts ........................................................................................................................ 28

Customer Service Centres .................................................................................................................... 29

Guarantee Conditions ........................................................................................................................... 31

4

PREFACE

Dear Customer,

Thank you for buying a Tricity Bendix Appliance. With our 80 years experience in
developing and manufacturing the very best in U.K. appliances, you can be assured that
you have purchased a hard working, reliable, quality product.

Tricity Bendix appliance comply with British Standard safety and performance
requirements. They have been approved by BEAB (British Electrotechnical Approvals
Board) and are covered by a 12 month parts and labour guarantee.

To get the best from your new Tricity Bendix appliance, we ask that you PLEASE READ
THESE INSTRUCTIONS CAREFULLY. Particular attention should be made to cooking
times and temperatures, which may differ, from your previous appliance.

It is most important that this instruction book is retained with the appliance for future
reference. Should the appliance be sold, or if you move house and leave the appliance,
always ensure that the book remains with the appliance. This will enable the new
owner to be acquainted with the functioning of the appliance and the relevant warnings.

Please read the whole instruction book before attempting to use the appliance ensuring
you follow the recommendations given.

5

SAFETY

THESE WARNINGS ARE PROVIDED IN
THE INTERESTS OF YOUR SAFETY.
ENSURE THAT YOU UNDERSTAND
THEM ALL BEFORE INSTALLING OR
USING THE APPLIANCE.

PLEASE
READ
CAREFULLY

BEFORE INSTALLATION

This appliance is heavy and care

must be taken when moving it.

Ensure that all packaging, both

inside and outside the appliance has
been removed before the appliance
is used.

DURING OPERATION

Do not use this appliance if it is in

contact with water. Never operate it
with wet hands.

This appliance is designed to be
operated by adults. Young children
must not be allowed to tamper with
the appliance or play with the
controls.

During use the appliance becomes
Hot. Care should be taken to avoid
touching the heating elements inside
the oven.

Accessible parts especially around
the grill area may become hot when
the appliance is in use. Children
should be kept away until it has
cooled.

Iftheapplianceistobeplacedona
base, measures must be taken to
prevent the appliance slipping from
the base.

Do not try to lift or move the
appliance by pulling the door
handles.

The electrical installation work must
be undertaken by a qualified
electrician/competent person.

It is dangerous to alter or modify the
specifications of the appliance in any
way.

Do not allow young children to play
with any part of the packaging.

After installation, please dispose of
the packaging with due regard to
safety and the environment, your
local authority can arrange this.

Take great care when heating fats
and oils, as they will ignite if they
become too hot.

This appliance has been designed for
cooking edible foodstuffs only, and
must not be used for any other
purposes.

Never place plastic or any other
material which may melt in the oven
or on the hob.

Ensure cooking utensils are large
enough to contain foods to prevent
spillages and boil overs.

The handles of saucepans which are
smaller than the heated area on the
hob will become hot. Ensure your
hand is protected before handling the
pan.

6

Take care to follow the
recommendations given for tending
the food when grilling.

Do not leave the handle in position
when grilling as it will become hot.

result in a fire, especially in the
grill pan.
Do not leave utensils containing

foodstuffs, e.g. fat or oil in or on the
appliance in case it is inadvertently
switched on.

Always useovenglovestoremove
and replace the grill pan handle when
grilling.
Recommendations given on page 15.

Ensure that all vents are left
unobstructed to ensure ventilation of
theovencavity.

Ensure the anti-tilt shelves are put in
place correctly. Refer to instructions
on pages 17and 19.

Never line any part of the appliance
with aluminium foil. Do not allow
heatproof cooking materials e.g.
roasting bags, to come into contact
with oven elements.

Always stand back from the
appliance when opening the oven
door to allow any build up of steam or
heat to release.

Cookers and hobs become v ery hot,
and retain their heat for a long period
of time after use. Children should be
kept well away from the appliance
until it has cooled.

GENERAL

Under no circumstances should

any repairs be carried out by an
inexperienced person as this may
cause injury or serious malfunction.

This appliance should be serviced by
an authorised service Engineer and
only genuine-approved spare parts
should be used. Details of repair and
servicing arrangements are supplied
on page 28 of this book.

Do not stand on the appliance or on
the open oven door.

Do not hang towels, dishcloths or
clothes from the appliance or its
handle. They are a safety hazard.

Never leave the appliance
unattended when the oven doors
are open.

Do not place sealed cans or

aerosols inside the oven. They may
explode if they are heated.

Do not leave the hotplates switched
on for long periods when not covered
by a saucepan. The controls and
cabinets may overheat.

AFTER USE

Ensure that all control knobs are in

the OFF position when not in use.

For hygiene and safety reasons
this appliance should be kept
clean at all times. A build-up of
fats or other foodstuffs could

Always switch OFF the appliance at

its power point and allow the
appliance to cool before any
maintenance or cleaning work is
carried out.

Only clean this appliance in
accordance with the instructions
given this book.

Your safety is of paramount importance.

Therefore, if you are unsure about any of
the meanings of these WARNINGS contact
the:

Customer Care Department
Telephone [phone]

7

INTRODUCTION

WARNING: THIS APPLIANCE MUST BE EARTHED
RATING PLATE

Record the model, product and serial numbers on the
back cover of this instruction book from the rating
plate. This is situated on the lower front frame of the
appliance and can be seen upon opening the top
oven door.

The appliance must be protected by a suitably rated
fuse or circuit breaker. The rating of the appliance is
given on the rating plate.

Do not remove the rating plate from the appliance
as this may invalidate the guarantee.

INSTALLATION

If your appliance has been damaged in transit,
contact your supplier immediately. DO NOT attempt
to install it.

Your appliance left the factory fully packaged to
protect it from damage. If it is delivered without
packaging and damage has occurred, the
manufacturer cannot accept responsibility. Contact
you supplier for advice.

Once the packaging has been removed the appliance
should only be moved by hand. DO NOT use a sack
barrow or any other aid to lift the appliance as
damage may occur.

Connection to the electricity supply must be carried
out by a qualified electrician/competent person.

To move the appliance, open the main oven door,
and lift the appliance by holding inside the top of the
oven compartment.

This is a type X appliance, which means it is free­standing and can be fitted with cabinets on one or
both sides.

Side walls which are above hob level should be
protected by heat resistant non-combustible material
and MUST NOT be nearer than 40mm to the hob
side.

A nominal air gap of 2mm at the sides of the
appliance is required to enable the appliance to be
moved into position. It is recommended that
proprietary trims are fitted to protect the worktops of
either side of the appliance. These are available
from most DIY stores.

Always ensure an air gap is maintained at hotplate
level. Tiles or other forms of deep wall covering
should not obscure this gap.

Air gap

The electrical connection should be made using a
double pole isolating switch (cooker socket) with at
least 3mm contact separation in all poles. The cable
must have conductors of sufficiently high cross­sectional area to prevent overheating and
deterioration.
Six square millimetres (6.00mm
recommended cross-section area.

The cable should be routed away from potentially hot
areas marked by an ‘X’ in the diagram below.

2

)isthe

Overhanging surfaces or a appliance hood should be
a minimum of 685mm above the hob.

It is important to ensure that the appliance is level
after installation. Levelling feet are fitted to the
appliance to accommodate uneven floors.

8

GENERAL NOTES ON USING YOUR
APPLIANCE

We suggest that you run the oven elements for 10 –
15 minutes at 220
surfaces. The procedure should be repeated with the
grill for approximately 5 – 10 minutes. During this
period an odour may be emitted, it is therefore
advisable to open a window for ventilation.

o

C to burn off any residue from their

In the case of the main oven the cooling fan may not
switch on except when used for a longer period of
time. The cooling fan may run on, and turn on and
off after the control knobs have been switched off,
until the appliance has cooled. Do not switch the
appliance off at its power point until the fan has
cooled the appliance down.

GRILL AND OVEN FURNITURE

ABOUT CONDENSATION AND STEAM

When food is heated it produces steam similar to a
boiling kettle. The oven is vented to allow some of
this steam to escape. However, always stand back
from the appliance when opening the oven door to
allow any build up of steam or heat to release.

If the steam comes into contact with a cool surface
on the outside of the appliance, e.g. a trim, it will
condense and produce water droplets. This is quite
normal and is not caused by a fault on the appliance.

To prevent discolouration, regularly wipe away
condensation and also soilage from surfaces.

For your safety wall coverings at the rear of the
appliance should be securely fixed to the wall.

CONTROL PANEL INDICATOR NEONS

These lights indicate whether the ovens are switched
on.
The neons also indicate when the set temperature
has been reached. They will turn on and off during
use to show that the temperature is being
maintained.

The following items of grill/oven furniture have been
supplied with the appliance.

1 grill pan

1 grill pan handle

1 grill pan grid

If the neons do not operate as the instructions
indicate the controls have been incorrectly set.
Return all controls to zero and re-set following the
instructions for the required setting.

THE COOLING FAN FOR THE
CONTROLS

The cooling fan will always come on when the grill
and the top oven are switched on. If they are only
used for a short period of time the fan will switch off
when the controls are turned off. If the grill or the top
oven are used for a longer period of time the fan will
run on depending on the temperature, and may turn
on and off until the appliance has cooled.

1 straight shelf
for grilling and
topovencookingonly

2 straight shelves
for main oven cooking

9

GETTING TO KNOW YOUR APPLIANCE

C

THE CONTROL PANEL

FEATURES

A

A - Fan Oven Temperature Control
B - FanOvenIndicatorNeon
C - Top Oven/Grill Control
D - TopOvenIndicatorNeon
E Hotplate Controls

E

B D

10

ELECTRONIC MINUTE MINDER

1 = (-) DECREASE CONTROL & MINUTE

MINDER

2= (+) INCREASE CONTROL

( ) COOKPOT SYMBOL

( ) CLOCK SETTING SYMBOL

( ) MINUTE MINDER SYMBOL

The electronic minute minder can indicate the time of
day, operate as a minute minder and it can be used
to time and switch off the main oven.

1. SETTHETIMEOFDAY

When the electricity supply is first switched ON, the
display will flash 0.00. See Fig.1.

Press buttons (1) and (2) together. The display will
momentarily read 88.88. See Fig. 2. Release
buttons, 0.00 will appear in the display as Fig. 3.
Within 5 seconds press button 2, 12.00 will show in
the display as Fig. 4.

Within 5 seconds press and hold either button (1) to
decrease or button (2) to increase the time until the
correct time of day on the 24 hour clock is reached,
e.g. 14.30. See Fig. 5.

Fig.1

Fig.2

Fig.3

1

2

Note: The increase and de crease control buttons
operate slowly at first, and then more rapidly.
They should be pressed separately.

Fig.4

Fig.5

11

2. THE MINUTE MINDER

IMPORTANT

Theminutemindercanbeusedtotimeasetcooking
period. At the end of the cook time the minute
minder will automatically switch off the main oven if in
use.

The minute minder gives an audible reminder at the
end of any period of cooking up to 23 hours and 50
minutes.

To set press button (1) and the display will read

0. 00, see Fig. 6.
Release button (1) and press and hold button (2).

The display will count up in one minute intervals until
the interval to be timed is reached e.g. 30 minutes,
see Fig. 7. If necessary press and hold button (1) to
achieve the correct time interval.

The minute minder will begin to count down once set.
At the end of the timed period the minute minder will
click, switching the main oven OFF if in use.

An audible signal will sound for up to 2 minutes. The
cookpot symbol will flash and the time of day will
show in the display. See Fig. 8.

To stop the sound press button (1). The display will
stop flashing and show the time of day, e.g. 15.00.
The cookpot symbol ( ) will go out, see Fig. 9. If
using the main oven it will come on again once
button (1) has been depressed. When cooking is
complete remove food and turn OFF oven
temperature control.

Fig.6

Fig.7

Fig.8

Fig.9

3. TO CANCEL THE MINUTE MINDER

Press and release button (1). Press and hold button
1 and the display will count down in one minute
intervalsto0. 00. SeeFig.10. Releasebutton(1).
After a few seconds the cookpot symbol will flash and
the time of day will show in the display. See Fig. 11.

IfthemainovenisinusethiswillswitchOFFaftera
few seconds.

To reset, press buttons (1) and (2) together. See Fig.

12.

4. THINGS TO NOTE

1. The time of day must be set before the main
oven will operate. There will be a few seconds
delay before the oven switches on.

2. The minute minder function controls the main
oven and will switch the oven OFF at the end of a
timed period. This function is useful if you want
to begin cooking now and have the oven switch
OFF automatically.

Fig.10

Fig.11

Fig.12

3. If you have used the minute minder to time food
cooking in the main oven you will need to reset
the timer by pushing both buttons before the
oven can operate again.

12

THE SEALED HOTPLATES

BEFORE USING THE HOTPLATES FOR THE FIRST TIME

Turn the control knob to a medium/high setting and allow the hotplate to heat, uncovered by a saucepan for 3-5
minutes. This hardens the protective coating on the hotplates, and makes it more resistant to normal use. A
harmless smoke will be given off from the hotplates.

• To operate the hotplates, turn the control knobs

in either direction to vary the heat setting.

• The highest number represents the hottest

setting and the lowest number the coolest
setting. Choose a setting appropriate to the
quantity and type of food to be cooked.

RECOMMENDED SAUCEPANS

For speed and economy only good quality saucepans
with flat bases and close fitting lids are
recommended.

To check the flatness of the saucepan place a ruler
across the pan base, hold at eye level and look for
light showing. There should be very little or no light
visible between the ruler and the pan base.

HINTS AND TIPS

• Lift rather than slide saucepans on and off the

hob to help reduce scratches and maintain the
efficiency of the hotplates.

• Avoid the use of decorative covers as they can

cause condensation to form on the hotplates
which may lead to deterioration.

• Follow any guidelines provided by the saucepan

manufacturer, particularly those relating to
recommended heat settings.

• Avoid using thin, badly dented or distorted

saucepans as they can lead to sticking and
burning of food.

The size of the base of the saucepan should be the
same or up to 2.5cm/1 inch larger than the hotplate.
If the base is too small energy will be wasted,
boilovers will also be more difficult to deal with as
spillage will fall directly onto the hotplate.

Pressure cookers, preserving pans, etc., should
comply with the recommendations given above.

Traditional round bottomed Woks must not be used
even with a stand. Woks with flat-bottomed bases
are available and do comply with the above
recommendations.

• To prolong the life of the hotplates:-

• Never use utensils with a skirt, e.g. a bucket.

• Never use an asbestos mat.

• Never leave the hotplates ON when not

covered with a saucepan.

13

DEEP FAT FRYING

SPECIAL FRYING NOTE:

For safety purposes when deep fat frying, fill the pan
one third full of oil, DO NOT cover the pan with a lid
and DO NOT leave the pan unattended. In the
unfortunate event of a fire, switch the appliance OFF
at the electricity supply and cover the pan with a lid
or damp cloth to assist in smothering the flames.

DO NOT use water on the fire. Leave the pan to cool
for at least 30 minutes before moving it.

DO NOT leave the fat or oil in the frying pan on the
hob to store it in case the hob is inadvertently
switched ON.

1. Preparing the food.

6. Frying temperatures
Celsius Fahrenheit

Scale (°C)

150

First frying of potatoes

Second frying of potatoes
Frying chicken and fish 195 380

170 340

175 350
180 360

190 375

200 390

Scale (°F)

300

PRESERVING

1. DO NOT use a pan that overlaps the perimeter of

the hob trim.

Seal the food by coating with flour, egg and
breadcrumbs or batter. Do not use a basket with
batter coated foods as they will stick.

2. Amount of oil.
For safety purposes fill the pan only one-third full

of oil.

3. Testing the temperature of the oil.

It is advisable to use a thermometer to test the
temperature of the oil. Alternatively, drop a
small cube of bread into the oil which should be
brown in just under a minute if the oil is at the
correct temperature of 190°C/375°F.

4. Cooking the food.
Lower the food gently into the oil. Do Not add

too much food at once or the temperature of the
oil will be reduced and may result in soggy,
greasy food.

Turn the food if necessary; doughnuts float to the
surface so will not brown on the upperside if not
turned. Once cooked, drain the food on
absorbent paper.

5. Double frying chips.
Double frying will ensure good chips. First fry the

chips for a few minutes at 170°C/340°F to seal
the outside. Remove the chips from the oil.
Increase the temperature of the oil to 190°C/375°
to finish cooking and brown the chips.

2. To allow for a full rolling boil, the pan should be
no more than one third full when all the
ingredients have been added. It is better to use
two pans rather than overfill one, or use half
quantities.

3. Use firm fruit or vegetables and wash well before
using.

4. Preserving sugar gives clear jam, however
granulated sugar is cheaper and gives equally
good flavour.

5. Crystallization may be caused if sugar is not
completely dissolved before bringing jam to the
boil. Over boiling will affect the flavour, setting
properties and colour of the jam.

6. To test jam for setting:
If a jam thermometer is available, boil jam to

104°C. Marmalade should be boiled to 106°C.
If a jam thermometer is not available, remove

pan from heat, place sample of jam on dish and
cool quickly (i.e. in a freezer or frozen food
storage compartment of a refrigerator). When
cold it will crinkle and hold the mark of a finger
run through it, if it is at setting point.

7. The scum should be removed as soon as
possible after setting point has been reached .
Marmalade should be allowed to cool before
potting to prevent the peel rising.

Chips may be kept for several hours after the first
frying before finishing off with the second frying.

14

THE GRILL

CAUTION – ACCESSIBLE PARTS MAY BECOME HOT WHEN THE GRILL IS IN USE.
CHLDREN SHOULD BE KEPT AWAY.

SELECTING THE GRILL

• To operate the grill, open the grill door and turn

the top oven/grill control clockwise so that ‘0’ on
the control knob lines up with setting 1, 2 or 3.

• Setting 3 represents the grill on Full.

At settings 1 and 2 the grill may turn on and off
over time and you may prefer to use these
settings for keeping food warm.

NOTE

THE G RILL DOOR MUST BE LEFT OPEN DURING
GRILLING. IF THE DOOR IS CLOSED THE TOP
OVEN WILL OPERATE.

• If the grill door is accidentally closed during

grilling, the grill will cut out and the top oven will
operate.

• The cooling fan will operate. For more details

about the cooling fan see page 9.

• Some smoke from fat splashes may be evident

as the grill cleans itself.

• The top oven cannot be operated when the grill

is in use.

• Only the inner element will operate when grilling.

The grill pan is supplied with a removable handle.
To insert the handle, press the button on the handle

with the thumb and pivot the handle slightly upwards
inserting the lip into widest part of the bracket. Move
the handle towards the left, lower into position and
release the button.

Ensure the handle is positively located.

When removing the handle, press the button on the
handle with the thumb and pivot the handle slightly
upwards and towards the right to remove from the
bracket.

Ensure your hand is protected when inserting
and removing the grill pan handle as the control
panel trim and grill element can become very hot.

ALWAYS REMOVE THE GRILL PAN HANDLE
DURING GRILLING.

15

To correctly locate the grill pan on the shelf, ensure
that the cut out on the underside of the handle
bracket locates over the front bar of the shelf.

• Accompaniments such as tomatoes and

mushrooms may be placed underneath the grid
when grilling meats.

• When toasting bread use the cranked shelf in

position 1 with the grid in the high position.

• Preheat the grill on a full setting for five minutes

before cooking. Adjust the shelf as necessary
during cooking.

• Thefoodshouldbeturnedoverduringcooking

as required.

To check the progress of the food being grilled, the
grill pan should be withdrawn on the shelf to tend the
food during cooking or the carrier shelf can be lifted
away from the appliance and rested on a heat
resistant surface.

HINTS AND TIPS

• Food should be thoroughly dried before grilling to

minimise splashing. Brush lean meats and fish
lightly with a little oil or melted butter to keep
them moist during cooking.

• Adjust the height of the grilling grid and grill pan

runner position to allow for different heights of
food.

GRILLING CHART

FOOD RUNNER

POSITION

Bacon Rashers 1 2-3 each side
Beefburgers 1 6-10 each side
Chicken Joints 1 15-20 each side
Chops - Lamb 1 7-10 each side

Pork 1 10-15 each side

Fish – Whole 1

Trout/Mackerel 1 8-12 each side
Fillets – Plaice/Cod 1 4-6 each side
Kebabs 1 10-15 each side
Kidneys – Lamb/Pig 1 4-6 each side
Liver – Lamb/Pig 1 5-10 each side
Sausages 1 10-15 each side
Steaks - Rare 1 3-6 each side

Medium 1 6-8 each side
Well Done 1 7-10 each side

GRILL TIME

(mins in total)

• Place food on the grill pan or grid directly onto

thegrillpanbase.

Toasted Sandwiches 1 1¼-1½ each

side

Shelf positions are counted from the bottom up
The times quoted above are given as a guide and

should be adjusted to suit personal taste.

16

THE TOP OVEN

USES OF THE TOP OVEN

The top oven is the smaller of the two ovens. It is heated by elements in the top oven and bottom of the oven. It is
designed for cooking on one level and for smaller quantities of food. It gives especially good results if used to cook
fruit cakes, sweet or savoury flans or quiche.

The top oven is also ideal for use as a warming compartment to warm dishes and keep food hot. Use a
temperature setting of 90°C – 100°C on the top oven control dial.

SELECTING THE TOP OVEN

• To operate the top oven turn the temperature

control to the required setting. Our diagram
shows the oven set to 150°C. Close the oven
door.

THINGS TO NOTE

1. The grill cannot be operated when the top oven is
in use. Only the outer part of the top oven
element in conjunction with the base element will
operate when using the top oven.

2. The top oven indicator neon will glow until the
oven has reached the desired temperature and
then go out. It will then turn ON and OFF
showing that the oven temperature is being
maintained.

3. The cooling fan will operate. For more details
about the cooling fan see page 9.

4. Always place plates on the oven shelf to warm.
Never place dishes directly on the top oven base
as it becomes very hot and damage may occur.

TO FIT THE OVEN SHELVES

The shelf should be fitted with the straight rods
uppermost on the frame and the forms towards the
back of the oven. If not fitted correctly the anti-tilt
and safety stop mechanism will be affected.

17

HINTS AND TIPS

• All cooking should be carried out using an oven

shelf positioned in one of the shelf runners.

• The material and finish of the baking trays and

dishes will affect the degree of base browning of
the food. Enamelware, dark, heavy or non-stick
utensils increase base browning. Shiny
aluminium or polished steel trays reflect the heat
away and give less base browning.

• DO NOT use the grill pan as a baking tray as this

will increase base browning of the food.

• Because of the smaller cooking space, lower

temperatures and shorter cooking times are
sometimes required. Be guided by the
recommendations on page 21.

• Stand dishes on a suitably sized baking tray on

the shelf to prevent spillage onto the oven base
and to help reduce cleaning.

• There should always be at least 2.5cm (1”)

between the top of the food and the element.
This gives best cooking results and allows room
for rise in yeast mixtures, Yorkshire puddings,
etc.

• When cooking cakes, pastry, scones, bread, etc.,

place the tins or baking trays centrally on the
shelf directly below the element.

• For economy leave the door open for the shortest

possible time, particularly when placing food into
a pre-heated oven.

• DO NOT place dishes directly onto the oven

base as it becomes very hot and damage may
occur.

18

THE MAIN FAN OVEN

USES OF THE FAN OVEN

PREHEATING

The fan oven quickly reaches its temperature, so it is not usually necessary to preheat the oven. Without
preheating however, you may find you need to add an extra 5 – 10 minutes on the recommended cooking times.
For recipes needing high temperatures, e.g. bread, pastries, scones, soufflés etc., best results are achieved if the
oven is preheated first. For best results when cooking frozen or cooked chilled ready meals always preheat the
oven first.

COOKING TEMPERATURES

Fan oven cooking generally requires lower temperatures than conventional cooking. Follow the temperatures
recommended in the chart on page 21. As a guide reduce temperatures by about 20°C – 25°C for your own
recipes.

BATCH BAKING

The fan oven cooks evenly on both shelf levels, especially useful when batch baking.

SELECTING THE FAN OVEN

Turn the fan oven temperature control to the required
setting.

THINGS TO NOTE

1. The fan oven indicator neon will glow until the
oven has reached the required temperature and
then go out. It will turn ON and OFF periodically
during cooking showing that the temperature is
being maintained.

2. The cooling fan for the controls may switch in
after a time. See page 9 for more information on
the operation of the cooking fan.

TO FIT THE MAIN OVEN SHELVES

The shelves should be fitted with the straight rods
uppermost on the frame and the forms towards the
back of the oven. If not fitted correctly the anti-tilt
and safety stop mechanism will be affected.

19

HINTS AND TIPS

• Arrange the shelves in the required positions

before switching the oven ON. Shelf positions
are counted from the bottom upwards.

• When cooking more than one dish in the fan

oven, place dishes centrally on different shelves
rather than cluster several dishes on one shelf,
this will allow the heat to circulate freely for the
best cooking results.

• When batch baking one type of food e.g. Victoria

sandwich cakes, those of similar size will be
cooked in the same time.

DO NOT place baking trays directly on the oven floor
as it interferes with the oven air circulation and can
lead to base burning; use the lower shelf position.
However, non-critical dishes/foods may be placed on
the base of the oven when additional space is
required.

The use of excessively high temperatures can cause
uneven browning. It may be necessary to reduce
temperatures slightly. Refer to the recommendations
given in the oven cooking chart on page 21.

• It is recommended that when baking larger

quantities, the shelf positions should be evenly
spaced to suit the load being cooked. A slight
increase in cooking time may be necessary.

20

O VEN COOKING CHART

The oven temperatures are intended as a guide only. It may be necessary to increase or decrease the temperature
by 10°C to suit individual preferences and requirements
Shelf positions are counted from the bottom of the oven.

FAN OVEN TOP OVEN

FOOD SHELF

POSITION
Biscuits
Bread
Bread rolls/buns
Cakes: Small & Queen

Sponges 160-170 1 160-170 18 - 20
Victoria Sandwich positions 160-170 1 160-170 18 -25
Madeira 140-150 1 140-150 1¼ - 1½h
Rich Fruit 130-140 1 130-140 2¼ - 2½h
Christmas are not 130-140 1 130-140 3 – 4½h

Gingerbread 140-150 1 140-150 1¼ - 1½h
Meringues critical 80-100 1 90-100 2½ - 3h
Flapjack 170-180 1 170-180 25 - 30
Shortbread 130-140 1 140-150 45 - 65

Casseroles: Beef/lamb but ensure 140-160 1* 140-160 2½ - 3h

Chicken 180-190 1* 180-190 1¼ - 1½h
Convenience Foods Follow manufacturer’s instructions
Fish that oven 170-190 1 170-190 20 - 30
Fish Pie (Potato Topped) 190-200 1* 190-200 20 - 25
Fruit Pies, Crumbles 190-200 1 190-200 40 - 50
Milk Puddings 130-140 1 140-150 1½ - 2h
Pasta Lasagne etc. shelves are 190-200 1 170-180 40 - 45
Pastry: Choux 190-200 1 180-190 30 - 35

Eclairs, Profiteroles 170-180 1 170-180 20 - 30

Flaky/Puff Pies evenly 210-220 1* 210-220 25 - 40
Shortcrust Mince Pies 190-200 1 190-200 15 - 20

Meat Pies 190-210 1* 190-210 25 - 35

Quiche, Tarts, Flans spaced 180-210 1 180-200 25 - 45
Patés and Terrines 150-160 1 150-160 1 – 1½h
Roasting Meat, Poultry 160-180 1* 160-180 see roasting chart
Scones when more 210-220 1 220-230 8 - 10
Shepherd’s Pie 190-200 1* 190-200 30 - 40
Soufflés 170-180 1 170-180 20 - 30
Vegetables: Baked Jacket Potatoes than one is 180-190 1 180-190 1 – 1½h

Roast Potatoes 180-190 1 180-190 1 – 1½h

Stuffed Marrow 180-190 1 180-190 30 - 35

Stuffed Tomatoes used 180-190 1 180-190 15 - 20
Yorkshire Puddings: Large 210-220 1 200-210 25 - 40

Individual 200-210 1 200-210 15 - 25

Shelf

COOKING

TEMP °C
180-190
200-220
200-220
160-170

SHELF

POSITION

1
1*
1
1

COOKING

TEMP°C

170-190
200-220
200-220
180-190

APPROX

COOK TIME (m)

10 – 20
25 – 30
15 – 20

18 -25

depends on size

* = Shelf on the oven base
Note: Shelf positions are counted from the bottom of the oven.

21

ROASTING CHART

ROASTING CHART

INTERNAL TEMPERATURES –
Rare : 50-60°C; Medium : 60-70°C; Well done : 70-80°C

MEAT
Beef 160-180°C

Beef, boned 160-180°C 25-35 minutes per ½kg (1lb)

Mutton and Lamb 160-180°C 25-35 minutes per ½kg (1lb)

Pork and Veal 160-180°C 30-40 minutes per ½kg (1lb)

Ham 160-180°C 30-40 minutes per ½kg (1lb)

Chicken 160-180°C 15-20 minutes per ½kg (1lb)

Turkey and Goose 160-180°C 15-20 minutes per ½kg (1lb) up

Duck 160-180°C 25-35 minutes per ½kg (1lb)

SECOND/FAN
OVEN

COOKING TIME
20-35 minutes per ½kg (1lb)

and 20-35 minutes over

and 25-35 minutes over

and 25-35 minutes over

and 30-40 minutes over

and 30-40 minutes over

and 20 minutes over

to 3½kg (7lb) then 10 minutes
per ½kg (1lb) over 3½kg (7lb)

and 25-30 minutes over

Pheasant 160-180°C 35-40 minutes per ½kg (1lb)

and 35-40 minutes over

Rabbit 160-180°C 20 minutes per ½kg (1lb)

and 20 minutes over

Potatoes with
meat

Potatoes without
meat

The roasting temperatures and times given in the chart should be adequate for most joints, but slight adjustments
may be required to allow for personal requirements and the shape and texture of the meat. However, lower
temperatures and longer cooking times are recommended for less tender cuts or larger joints.

Wrap joints in foil if preferred, for extra browning uncover for the last 30 – 60 min. cooking time.

160-180°C according to size

180-190°C according to size

22

DEFROST FEATURE

USES OF DEFROST FEATURE

This fan oven function defrosts most foods faster
than more conventional methods. It is particularly
suitable for delicate frozen foods which are to be
served cold e.g. cream filled gateaux, cakes covered
with icings or frostings, cheesecakes, biscuits,
scones etc.

It is preferable to thaw fish, meat and poultry slowly
in the fridge. However, this process can be
accelerated by using the defrost function.

Small or thin fish fillets, frozen peeled prawns, cubed
or minced meat, liver, thin chops, steaks etc., can be
thawed in 1 – 2 hours.

A 1kg/2¼lb oven ready chicken will be thawed in
approximately 5 hours. Remove the giblets as soon
as possible during the thawing process.

Joints of meat up to 2kg/4½lb in weight can be
thawed using the defrost function.

ALL JOINTS OF MEAT AND POULTRY MUST BE
THAWED THOROUGHLY BEFORE COOKING.

ALWAYS COOK THOROUGHLY IMMEDIATELY
AFTER THAWING.

SELECTING DEFROST

• Turn the fan oven temperature control to the

defrost setting.

• When defrost is selected, the oven indicator neon

may come ON. It will stay ON until the oven
reaches room temperature and then go OFF.

• It may turn ON and OFF periodically during

defrosting to maintain a steady room
temperature, inside the oven.

THINGS TO NOTE

HINTS AND TIPS

• Place the frozen food in a single layer where

possible and turn it over half way through the
defrosting process.

Care must always be taken when handling foods in
the home. Always follow the basic rules of food
hygiene to prevent bacterial and microbial growth
and cross contamination when defrosting, preparing,
cooking, cooling and freezing foods.

• The actual speed of defrosting is influenced by

room temperature. On warm days defrosting will
be faster than on cooler days.

• DO NOT leave food at room temperature once it

is defrosted. Cook raw food immediately or store
cooked food in the fridge, once it has cooled.

23

CARE AND CLEANING

ALWAYS SWITCH OFF THE
ELECTRICITY SUPPLY AT THE MAIN
WALL SWITCH AND ALLOW THE
APPLIANCE TO COOL BEFORE
CLEANING.

CLEANING MATERIALS

Before using any cleaning materials on your
appliance, check that they are suitable and that their
use is recommended by the manufacturer.
Cleaners that contain bleach should NOT be used as
they may dull the surface finishes. Harsh abrasives
should also be avoided.

CLEANING THE BRASS PLATED
HANDLES

(WHERE APPLICABLE)
It is strongly recommended that only hot soapy water
is used for cleaning the handles. ANY OTHER
CLEANING MATERIALS WILL DULL THE BRASS
PLATED FINISH.

CLEANING THE SEALED HOTPLATES
AND HOTPLATE TRIMS

In order to maintain the appearance of your
appliance’s sealed hotplates and trims, you are
advised to use the recommended cleaning agents
daily. If you do not allow spillages to burn on they
will be much easier to clean off.

CLEANING THE VITREOUS ENAMEL

Use a clean damp cloth or scourer made for non­stick saucepans with ‘Cif’ cream cleaner.

AFTER CLEANING

To maintain the appearance of the hotplates
occasionally apply a little salt free vegetable oil or
commercial restorative agent.

To apply vegetable oil, first heat the hotplate on a
medium setting for 30 seconds then turn OFF. Pour
a very small amount of oil onto kitchen paper, apply
the paper to the hotplate and wipe off any excess oil.
Heat the hotplate on a medium setting for 1 minute.

To apply restorative agent, apply a thin coating of ‘4
Hob’ or use a ‘Minky’ Hotplate Cleaning Cloth
following the manufacturers instructions.

CLEANING THE OUTSIDE OF THE
APPLIANCE

DO NOT use abrasive cleaning materials, or

scourers on the outside of the appliance as some of
the finishes are painted and damage may occur.
Cleaners that contain bleach should NOT be used as
they may dull the surface finishes. Regularly wipe
over the control panel, splashback, oven doors and
cooker sides using a soft cloth and liquid detergent.

THINGS TO NOTE

The red spot in the centre of the hotplates may be
removed with some abrasive cleaning agents. This
is not a fault and does not affect the performance of
the hotplates.

FOR NORMAL SOILAGE

Wipe over the hotplates and trims using a clean
damp cloth then switch to a low or medium setting for
a few minutes to thoroughly dry.

FOR HEAVY SOILAGE

Use a clean damp cloth or scourer with a cream
cleaner e.g. ‘Cif’ or a powder cleaner e.g. ‘Ajax’ on
the hotplate and trims. Follow the circular grooved
pattern on the hotplate when cleaning. Rinse off
cleaning agents thoroughly. Dry as for normal
soilage.

CLEANING THE HOTPLATE TRIMS

The stainless steel trims may become straw coloured
during use. Using a proprietary stainless steel
cleaner, e.g. ‘Shiny Sinks’ will help maintain a bright
appearance. Alternatively a powder cleaner such as
‘Bar Keepers Friend’ may be used regularly.

DO NOT ATTEMPT TO R EMOVE ANY OF THE
CONTROL KNOBS FROM THE PANEL AS THIS
MAY CAUSE DAMAGE AND IS A SAFETY
HAZARD

24

CLEANING THE GRILL PAN, GRILL PAN
GRID AND OVEN SHELVES

All removable parts, except the grill pan handle can
be washed in the dishwasher.

HINTS AND TIPS

• Manual cleaning of the Stayclean surfaces IS

NOT recommended. Damage will occur if
abrasives or aerosol sprays of any kind are used.

The grill pan may be cleaned using a soap
impregnated steel wool pad. The grill pan grid and
oven shelves should be cleaned using hot soapy
water. Soaking first in soapy water will make
cleaning easier.

CLEANING INSIDE THE OVEN AND
GRILL COMPARTMENTS

The Main oven sides and back are coated with
Stayclean enamel coating.
The Stayclean surfaces inside the oven should not
be cleaned manually. See below ‘Care of Stayclean
Surfaces’.
The vitreous enamel top oven/grill compartment and
Main Oven base can be cleaned using normal oven
cleaners or aerosol oven cleaners with care. Ensure
that the manufacturers instructions are followed and
that all parts are well rinsed afterwards.

Aerosol cleaners must not be used on the
Stayclean rear oven panel and must not come
into contact with elements or the door seal as
this may cause damage.

• Slight discolouration and polishing of the

Stayclean surfaces may occur in time. This does
not affect the Stayclean properties in any way.

• Agoodtimetoallowtheoventorunonisafter

the weekly roast. After removing the roast, turn
the oven up to 220°C and allow to run for an hour
or so.

• It is important not to allow a build-up of soilage as

this can prevent the Stayclean surfaces from
working.

• Follow the recommendations below to keep oven

soilage to a minimum.

• Cook at the recommended temperatures. Higher

temperatures during roasting will increase
soilage. Try cooking at lower temperatures for
an increased length of time, you will save energy
and often the joint is more tender.

• Use minimal, if any, extra oil or fat when roasting

meat, potatoes only require brushing with fat
before cooking. Extra fat in the oven during
roasting will increase splashing and soilage.

For advice on how the keep the Stayclean surfaces
linings in good condition see ‘Care of Stayclean
Surfaces’.

CARE OF STAYCLEAN SURFACES

The Stayclean surfaces destroy splashes of food and
fats when the oven temperature is raised to around
220°c.

It is a good idea to run the oven for an hour or two
per week to ensure continued good performance
from the Stayclean finish.

• It is not necessary to add water to a meat tin

when roasting. The water and the fat juices from
the joint create excessive splattering during
cooking even at normal temperatures as well as
causing condensation.

• Covering joints during cooking will also prevent

splashing onto the interior surfaces. Removing
the covering for the last 20-30 minutes will allow
extra browning if required. Some large joints and
turkeys especially benefit by this method of
cooking, allowing the joint to cook through before
the outside is over-browned.

25

CLEANING THE DOOR GLASS

To prevent damaging or weakening of the
door glass panels avoid the use of the
following:

• Household detergents and bleaches

• Impregnated pads unsuitable f or non-

stick saucepans

• Brillo/Ajax pads or steel wool pads

• Chemical oven pads or aerosols

• Rust removers

• Bath/Sink stain removers

• Bath/Sink stain removers

CLEANING BETWEEN THE OUTER AND
INNER DOOR GLASS

TO REPLACE THE OUTER GLASS

1. Holding the oven glass with both hands, gently
place the locators into the holes of the brackets
at the bottom of the oven door.

2. Push the top of the oven glass towards the oven
door, ensuring the screw location holes line up.

3. Hold the glass in place with one hand and insert
the cross head screws into the location holes
with the other hand. Give the screws one turn to
ensure the glass is secure.

4. Tighten the screws positively with a Pozidrive
screwdriver before closing the oven door.

Do not attempt to use the oven without the
glass being in place.

TO CLEAN THE INNER GLASS DOOR

The outer door glass is removable for cleaning.

TO REMOVE THE OUTER GLASS

1. Open the oven door slightly to gain access to the
two cross head screws on the top of the oven
door.

2. Loosen the two screws using a Pozidrive
screwdriver.

3. Hold the door glass securely in place with one
hand before removing the screws completely with
the other hand.

The inner glass door is not removable. Clean using
hot soapy water or Hob Brite and a soft cloth. Take
care NOT to use abrasives as they may damage the
glass or seal.

If the door glass panel becomes chipped o r
has deep scratches the glass will be
weakened and must be replaced to prevent
the possibility of the panel shattering.
Please contact your local Service Force
Centre who will be pleased to advise
further.

4. Using both hands, gently tilt the top of the door
glass towards you, lift slightly to disengage the
locators from the two bottom brackets.

5. Clean the outer and inner glass using hot soapy
water or Hob Brite cleaner may be used. DO NOT
try to clean the aluminium foil which is inside the
door. The foil is there to help keep the door cool,
if it is damaged it will not work. Ensure that all
parts are well rinsed and thoroughly dried before
attempting to replace the outer door.

26

SOMETHING NOT WORKING?

We strongly recommend that you carry out the
following checks on your appliance before calling a
Service Engineer. It may be that the problem is a
simple one which you can solve yourself without the
expense of a Service call.

If our Service Engineer finds that the problem is listed
below you will be charged for the call whether or not
the appliance is under guarantee.

The appliance does not work at all:

* Check that the appliance has been wired in

and is switched on at the wall.

* Check that the main appliance fuse is

working.

* Check that the timer instructions have been

followed correctly.

The oven temperature is too high or low:

* Check that the recommended temperatures

are being used (see page 21). Be prepared
to adjust the temperature up or down by
10°C to achieve the results you want.

The hotplates and main oven work but the grill
does not:

* Check that you have carefully followed the

instructions for operation of the grill.

If the oven is not cooking evenly or the side
opening door will not stay open:

* Check that the appliance is level.
* Check that the recommended shelf positions

and temperatures are being used.

The oven fan is noisy:

* Check that the oven is level.
* Check that bakeware and shelves are not

vibrating in contact with the back panel in the
oven.

27

SERVICE AND SPARE PARTS

In the event of your appliance requiring service, or if
you wish to purchase spare parts please contact your
local Service Force Centre by telephoning:

0870 5 929929

Your call will be routed to the Service Force Centre
covering your post code area. The address of your
local Service Force Centre is detailed on pages 29–

30.
For Service in the Republic of Ireland contact

Tricity Bendix
Long Mile Road
Dublin 12

Telephone: [phone]

Before calling out an engineer, please ensure you
have read the details under the heading ‘Something
Not Working?’.

When you contact the Service Force Centre you will
need to give the following details:

1. Your name, address and post code.

2. Your telephone number.

3. Clear and concise details of the fault.

4. The model, product and serial number of the
appliance (found on the rating plate).

5. The purchase date.

CUSTOMER CARE DEPARTMENT

For general enquiries concerning your Tricity Bendix appliance, or further information on Tricity Bendix products,
you are invited to contact our Customer Care Department by letter or telephone as follows:

Customer Care Department
Tricity Bendix
55 – 77 High Street
Slough
Berkshire
SL1 1DZ

Tel: [phone] *

* calls to this number may be recorded for training purposes.

28

To contact your local Service Force Centre telephone [phone]

CHANNEL ISLANDS

GUERNSEY Guernsey Electricity

PO Box 4
Vale, Guernsey
Channel Islands
GY1 3AD

JERSEY Jersey

Electricity Company
Haut De L’orme
RueDeHautDeL’orme
Trinity
Jersey
Channel Islands
JE3 5FG

SCOTLAND

ABERDEEN 54 Claremont Street

Aberdeen AB10 6RA

AUCHTERMUCHTY 33a Burnside

Auchtermuchty
Fife KY14 7AJ

BLANTYRE Unit5

Block 2
Auchenraith Ind. Estate
RosendaleWay
Blantyre G72 0NJ

DUMFRIES 93 Irish Street

Dumfries
DG1 2 PQ

ISLE OF LEWIS ND Macleod

16 James Street
Stornoway
Isle of Lewis PA87 2QW

KELSO 2, 6 & 8 Woodmarket

Kelso
Borders
TD5 7AX

ORKNEY 7KingStreet

Kirkwall
Orkney
KW15 1JF

PERTH Scottish Hydro Electric

Central Warehouse
Inveralmond

(OWN SALES) Perth PH1 3AF
SHETLAND 3-4 Carlton Place

Lerwick
Shetland

(OWN SALES) ZE1 0PW

SHETLAND Bolts Shetland

26 North Road
Lerwick

(OWN SALES) Shetland ZE1 0PE
WHALSAY Leask Electrical

Harisdale
Symbister, Whalsay

(OWN SALES) Shetland ZE2 9AA

NORTH EAST

GATESHEAD Unit 356a

Dukesway Court
Dukesway
Gateshead NE110BH

GRIMSBY 15 Hainton Avenue

Grimsby
N. E. Lincs
DN32 9AS

HULL Unit 1

Boulevard Industrial
Estate
Hull
HU3 4AY

LEEDS 64-66 Cross Gates Road

Cross Gates
Leeds
LS15 7YS

NEWTON AYCLIFFE Unit 23

Northfield Way
Aycliffe Industrial Park
Newton Aycliffe
DL5 6EJ

SHEFFIELD Pennine House

Roman Ridge Road
Sheffield
S9 1GB

NORTH WEST

DUNOON 7 Hill Street

Dunoon
Argyll
PA23 7AL

EDINBURGH Unit 12

Dumbryden Ind. Estate
2 Dumbryden Road
Edinburgh
EH14 2AB

GLASGOW Unit 4

Wellington Road
Bishopriggs
Glasgow G64 2SA

INVERNESS Unit 3BI

Smithton Ind. Estate
Smithton
Inverness IV2 7WL

ISLE OF ARRAN Arran Domestics

The Douglas Centre
Brodick
Isle of Arran KA27 8AJ

ISLE OF BARRA JZerfah

244 Bruernish
Isle of Barra
Western Islands
HS9 5QY

ISLES OF BUTE Walker Engineering

Glenmhor
Upper Serpentine Road
Rothesay
Isle of Bute PA20 9EH

NORTHERN IRELAND

BELFAST Owenmore House

Kilwee Business Park
Dunmurry
Belfast
BT17 0HD

WALES

CARDIFF Unit 4

Guardian Industrial
Estate
Clydesmuir Road
Cardiff
CF2 2QS

CLYWD Unit 6-7 Coed Parc

Abergele Road
Rhuddlan
Clwyd
LL18 5UG

DYFED Unit 9

St. Clears Business Park
Tenby Road
St. Clears
Carmarthen
SA33 4JW

OSWESTRY Plas Ffynnon

Warehouse
Middleton Road
Oswestry
SY11 2PP

BIRKENHEAD 1 Kelvin Park

Dock Road
Birkenhead
CH41 1LT

CARLISLE Unit 7

James Street
Workshops
James Street
Carlisle
Cumbria CA2 5AH

ISLE OF MAN South QuayInd. Estate

Douglas
Isle of Man
IM1 5AT

BOLTON Unit B

Central IndustrialEstate
St Marks Street
Bolton
BL3 6NR

PRESTON Unit 250

Dawson Place
Bamber Bridge
Preston
Lancashire PR5 8AL

STOCKPORT Unit 20 Haigh Park

Haigh Avenue
Stockport
SK4 1QR

29

To contact your local Service Force Centre telephone [phone]

MIDLANDS

BIRMINGHAM 66 Birch Road East

Wyrley Trading Estate
Witton
Birmingham
B6 7DB

BOURNE Pinfold Road

Bourne
PE10 9HT

BRIDGNORTH 68 St. Mary’s Street

Bridgnorth
Shropshire
WV16 4DR

GLOUCESTER 101 Rycroft Street

Gloucester
GL1 4NB

HEREFORD Units 3 & 4

Bank Buildings
Cattle market
Hereford
HE4 9HX

HIGHAM FERRERS 30 High Street

Higham Ferrers
Northants
NN10 8PL

ILKESTON Unit 2

Furnace Road
Ilkeston DE7 5EP

LEICESTER Unit 7

Oaks Industrial Estate
CoventryR oad
Narborough
Leicestershire
LE9 5GF

LINCOLN Unit 8

Clifton Street
Stone Field Park
Lincoln
LN5 8LQ

NEWCASTLE 18-21 Croft Road
UNDER LYME Brampton Ind. Estate

Newcastle under Lyme
Staffordshire
ST5 0TW

REDDITCH 13 Thornhill Road

North Moons Moat
Redditch
Worcestershire
B98 9ND

TAMWORTH Unit 3

Sterling Park
Claymore
Tamworth
B77 5DQ

WORCESTER Units 1 & 2

Northbrooks Close
Gregorys Mill Ind.
Estate
Worcester
WR3 8BP

BECKENHAM 11a Gardner Ind. Estate

Kent House Lane

Beckenham

Kent BR3 1QZ

CHELMSFORD Hanbury Road

Widford Ind. Estate
Chelmsford
Essex
CM12 3AE

COLINDALE Unit 14

Capitol Park
Capitol Way
Colindale

London NW9 0EQ

ELTHAM 194 Court Road

Mottingham
Eltham
London SE9 4EW

ENFIELD 284 Alma Road

Enfield
London
EN3 7BB

GRAVESEND Unit B4

Imperial Business Estate
West Mill
Gravesend
Kent
DA11 0DL

IPSWICH Unit 6C

Elton Park Business
Centre
Hadleigh Road
Ipswich
IP2 0DD

LETCHWORTH 16-17 Woodside Ind.

Park
Works Road
Letchworth
Herts
SG6 1LA

LONDON 2-4RoyalLane

Yiewsley
West Drayton
Middlesex
UB7 8DL

MAIDENHEAD Reform Road

Maidenhead

Berkshire

SL6 8BY

MOLESEY 10 Island Farm Avenue

West Molesey
Surrey
KT8 2UZ

NEWBURY 9PipersCourt

Berkshire Drive
Thatcham
Berkshire
RG19 4ER

NORWICH 2b Trafalgar Street

Norwich
NR1 3HN

SUNBURY Unit 1a

The Summit
Hanworth Road
Sunbury on Thames
TW16 5DB

SOUTH EAST

ASHFORD Unit 2

Bridge Road Business
Centre
Bridge Road
Ashford

Kent TN23 1BB

FLEET Unit 1

RedfieldsInd. Estate
Church Crookham
Fleet
Hampshire GU13 0RD

HAYWARDS 21-25 Bridge Road
HEATH Haywards Heath

Sussex RH16 1UA

TONBRIDGE Unit 30

Deacon Trading Estate
Morley Road
Tonbridge
TN9 1RA

SOUTH WEST

BARNSTAPLE Main Road

Fremington
Barnstaple
North Devon EX31 2NT

BOURNEMOUTH 63-65 Curzon Road

Bournemouth
Dorset
H1 4PW

BRIDGEWATER 6 Herswell Business

Park
Salmon Parade
Bridgwater
Somerset TA6 5PY

BRISTOL 11 Eldon Way

Eldonwall Trading Estate
Bristol
BS4 3QQ

EMSWORTH 266 Main Road

Southbourne
Emsworth
PO10 8JL

ISLE OF WIGHT Unit 8

Enterprise Court
Ryde Business Park
Ryde
Isle of Wight PO33 1DB

NEWTON ABBOT Unit 2

ZealleyInd. Estate
Kingsteignton
Newton Abbot
TQ12 3TD

REDRUTH Unit 7D

Pool Ind. Estate
Druids Road
Redruth
Cornwall TR15 3RH

30

GUARANTEE CONDITIONS

Standard guarantee conditions

We, Tricity Bendix, undertake that if within 12 months of the date of the purchase this Tricity Bendix appliance
or any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our
option repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:

• The appliance has been correctly installed and used only on the electricity supply stated on the rating

plate.

• The appliance has been used for normal domestic purposes only, and in accordance with the

manufacturer’s instructions.

• The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person

not authorised by us.

• All service work under this guarantee must be undertaken by a Service Force Centre.

• Any appliance or defective part replaced shall become the Company’s property.

• This guarantee is in addition to your statutory and other legal rights.

Home visits are made between 8.30am and 5.30am Monday to Friday. Visits may be available outside these
hours in which case a premium will be charged.

Exclusions

This guarantee does not cover:

• Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs

or removable parts of glass or plastic.

• Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances

outside the United Kingdom.

• Appliances found to be in use within a commercial environment, plus those which are subject to rental

agreements.

• Products of Tricity Bendix manufacture which are not marketed by Tricity Bendix.

European Guarantee

If you should move to another country within Europe then your guarantee moves with you to your new home
subject to the following qualifications:

• The guarantee starts from the date you first purchased your product.

• The guarantee is for the same period and to the same extent for labour and parts as exists in the new

country of use for this brand or range of products.

• This guarantee relates to you and cannot be transferred to another user.

• Your new home is within the European Community (EC) or European Free Trade Area.

• The product is installed and used in accordance with our instructions and is only used domestically, i.e. a

normal household.

• The product is installed taking into account regulations in your new country.

Before you move please contact your nearest Customer Care centre, listed below, to give them details of your
new home. They will then ensure that the local Service Organisation is aware of your move and able to look
after you and your appliances.

France Senlis [phone]
Germany Nürnberg [phone]
Italy Pordernone [phone]
Sweden Stockholm [phone]
UK Slough [phone]

31

RATING PLATE REFERENCE

MAKE AND MODEL NO. PRODUCT NO. SERIAL NO. DATE OF PURCHASE

IMPORTANT NOTICE

In line with our continuing policy of research and development, we reserve the right to alter models and specifications
without prior notice.

This instruction booklet is accurate at the date of printing, but will be superseded if specifications or appearance are
changed.

TRICITYBENDIX,

55–77 HIGH STREET,

SLOUGH,

BERKSHIRE ,

SL11DZ.

TELEPHONE [phone]

Part Number: 311555302

© Electrolux Household Appliances Limited 2001