Triax TDX User Manual

TDX Headend System Main Unit

Black Edition

User Manual

Content / Inhaltsverzeichnis / Table des matières

Model Item no.

TDX Headend System Main Unit – Black edition 492091

Version

891072C

Date

01/2017

TDX Headend System Main Unit

Black Edition

Safety Precautions ....................................................................................................................................................................................................... 3

Environment .................................................................................................................................................................................................................. 3

Power supply ................................................................................................................................................................................................................ 3

Weight ........................................................................................................................................................................................................................... 3

Earth .............................................................................................................................................................................................................................. 3

Disposal ........................................................................................................................................................................................................................ 3

Black Edition – what’s new .....................................................................................................................................4

New features in Black edition ...................................................................................................................................................................................... 4

New user interface (GUI) – what has changed ............................................................................................................................................................ 4

Service Agreement ....................................................................................................................................................................................................... 4

Fixed PID, filter + remap ............................................................................................................................................................................................... 4

Introduction ............................................................................................................................................................5

Box contents ................................................................................................................................................................................................................. 5

Exterior .......................................................................................................................................................................................................................... 5

Interior ........................................................................................................................................................................................................................... 5

Single headend installation ....................................................................................................................................7

Mounting ....................................................................................................................................................................................................................... 7

Ventilation requirements .............................................................................................................................................................................................. 7

Power / Earth / ID switch .............................................................................................................................................................................................. 7

Multi Headend installation ......................................................................................................................................8

RF output ....................................................................................................................................................................................................................... 8

Power ............................................................................................................................................................................................................................ 8

1. Horizontal ......................................................................................................................................................................................................... 8

2. Vertical ............................................................................................................................................................................................................. 8

Connection units – direct connection .......................................................................................................................................................................... 9

1. 1x Main – 1x sub .............................................................................................................................................................................................. 9

2. 1x Main – 2x sub .............................................................................................................................................................................................. 9

Connecting units – switch connection ...................................................................................................................................................................... 10

Multi headend installation – Fiber optic .................................................................................................................................................................... 10

Resetting IP adress..................................................................................................................................................................................................... 10

Input modules ............................................................................................................................................................................................................. 11

Input module types ..................................................................................................................................................................................................... 11

Inserting input modules.............................................................................................................................................................................................. 11

Attaching cables ......................................................................................................................................................................................................... 12

Looping cables............................................................................................................................................................................................................ 12

Removing input modules ............................................................................................................................................................................................ 12

Moving input modules ................................................................................................................................................................................................ 12

Output modules .......................................................................................................................................................................................................... 13

Output module types .................................................................................................................................................................................................. 13

Inserting output module ............................................................................................................................................................................................. 13

Removing output module ........................................................................................................................................................................................... 13

Auxiliary modules ....................................................................................................................................................................................................... 13

System monitoring ...............................................................................................................................................14

Input modules – LED status ....................................................................................................................................................................................... 14

Output modules – LED status .................................................................................................................................................................................... 14

Service tool - System requirements ......................................................................................................................15

Computer minimum requirements ............................................................................................................................................................................. 15

Static IP address ......................................................................................................................................................................................................... 15

Starting service tool.................................................................................................................................................................................................... 16

Overview...................................................................................................................................................................................................................... 16

Tabs............................................................................................................................................................................................................................. 17

Communication circle ................................................................................................................................................................................................ 17

System icons............................................................................................................................................................................................................... 17

Misc. buttons .............................................................................................................................................................................................................. 17

Configuration buttons................................................................................................................................................................................................. 17

Administration......................................................................................................................................................17

Language .................................................................................................................................................................................................................... 18

Location ...................................................................................................................................................................................................................... 18

Time zone ................................................................................................................................................................................................................... 18

Time set by NTP server .............................................................................................................................................................................................. 19

Security ....................................................................................................................................................................................................................... 19

Features and License Keys ........................................................................................................................................................................................ 20

How-To get License Keys ........................................................................................................................................................................................... 20

IP settings ................................................................................................................................................................................................................... 21

SNMP settings ............................................................................................................................................................................................................ 22

CAS server settings .................................................................................................................................................................................................... 23

Rebooting .................................................................................................................................................................................................................... 23

View system log .......................................................................................................................................................................................................... 23

Firmware updating ...................................................................................................................................................................................................... 24

Firmware clean up ...................................................................................................................................................................................................... 24

TDX Headend System Main Unit

Black Edition

Format file system in flash ......................................................................................................................................................................................... 25

Force TDX systemcontroller in failsafe mode ........................................................................................................................................................... 25

Reinitialize SD card ..................................................................................................................................................................................................... 25

IP out service list ........................................................................................................................................................................................................ 26

System information ..............................................................................................................................................27

Viewing system information ...................................................................................................................................................................................... 27

Duplicated PID‘s.......................................................................................................................................................................................................... 27

Managing configuration files ................................................................................................................................28

Creating ....................................................................................................................................................................................................................... 28

Activating .................................................................................................................................................................................................................... 28

Deleting ....................................................................................................................................................................................................................... 28

Saving.......................................................................................................................................................................................................................... 28

Uploading .................................................................................................................................................................................................................... 29

IP Input configurations .........................................................................................................................................30

Specifying EIT/EPG source ........................................................................................................................................................................................ 31

Specifying Alternative EIT/EPG source ..................................................................................................................................................................... 31

EIT for Viasat services................................................................................................................................................................................................ 32

Modifying .................................................................................................................................................................................................................... 32

IP output configurations .......................................................................................................................................32

EIT/EPG output .....................................................................................................................................................34

EIT – every IP service ................................................................................................................................................................................................. 35

EIT – barker channel................................................................................................................................................................................................... 35

PID handling ................................................................................................................................................................................................................ 36

SNMP traps ..........................................................................................................................................................38

Safety Precautions

Environment

 Operating temperature -10 C to +50 C.  Storage temperature -20 C to + 70 C.

 Max. Operating humidity 80% (RH).  Max. Storage humidity 90% (RH).

Power supply

The input voltage must be 190-264 VAC. ~ 45/65 Hz / 280 W (Max). Use only power connections installed by professionals.

Weight

 Minimum weight 10.5 kg  Maximum weight 13.8 kg*

Earth

Headend units must be correctly earthed according to applicable national regulations.

Disposal

This product may not be disposed of with general household waste. Follow applicable national legislation when disposing of this product.

Attention ! EN

Failure to comply with the specified precautionary measures may cause serious injury to persons or damage to property. The installation and commissioning may only be performed by suitably qualified persons, technicians or installers in compliance with safety regulations. Damage due to improper installation and commissioning, defective connectors on cables or any other incorrect handling will void the warranty. CAUTION: The safety requirements are according to EN 60728-11 and must be observed. Disconnect mains power before working on electrical systems. Any additional electrical wiring requirements should always be installed by a suitably qualified person(s). Installation or service work should NEVER be undertaken during electrical / thunderstorms.

TDX Headend System Main Unit

Black Edition

Black Edition – what’s new

New

eatures

Black edition

New features have been implemented in the Black edition:

 From S/W edition 4.0.1 the user interface (GUI) has been updated – more clear, more understandable and more easy in use;

entirely based on HTML5

 A Service level agreement (SLA) is introduced for dedicated service and customer/end user satisfaction.

The SLA comes in 3 levels.

 New fixed PID feature that can be filtered and remapped.  Fan noise has been reduced by 3dB

New user interface

(GUI)

–

what has changed

In the new GUI there has been following changes

 New updated GUI – more clear, more understandable and more easy in use; and its written in HTML 5  Port forwarding, for remote control – prior to this new S/W release, you had to use

- Port 80, 943, 4530, 4531 In the new GUI

only port 80

Is required – much more simple and secure to setup remote management. Due to this, the remote management is useable both on PC, tablet and smartphone. The new GUI have been tested on the following browsers:

- Mozilla firefox ver. 46.0.1 or newer

- Google Chrome ver. 50.0.2661 or newer

- MS internet explorer 11 ver. 11.0.9600.18314 or newer

 The new GUI reports if the software is registered or not  The ADMIN button has slightly changed position  Navigation information has replaced the BACK button  Highlighted information and more clear warnings, etc.  New failsafe image – never lose your setup.

Service Agreement

TRIAX Service Agreement, the safe & sound deal, comes in 3 levels – Pay-As-You-Go, BASIC and PLUS. The TRIAX Service Agreement ensures your solutions are always up and running, always up to date and always backed up by the best service and support; helping you operate a professional and profitable business.

Your Service Agreement benefits:

 Supported Setup, including free of charge 30 day installation period with unlimited access to features.  Supported installations and solutions.  Easy online access to the Trouble Ticket System, Product Registration Tool, new SW versions, release notes, new License Keys,

how-to guides and much more.

Fixed PID, filter + remap

The PID (Packet identifier) handling has been changed significantly

 Fixed PID – the PID value is now fixed at the output after a reset of the TDX system  PID filter – the elementary streams can now be removed from output of the TDX system  PID remap – the PID value can now be changed at the output of the TDX system

TDX Headend System Main Unit

Black Edition

Introduction

The TDX cabinet is designed to accommodate up to 16 input modules and 6 quad output modules. Up to three TDX headends can be combined as one system of up to 48 input muxes and 72 output channels.

The TDX headend system accommodates up to 490 services. All incoming signals from input modules initially arrive in the TDX service-pool, where conversion to defined output signals occurs, after which the converted signals are fed to output modules.

Box contents

 TDX headend unit,  1 x TDX Key 775310  2 x Mounting brackets 775285  4 screws (M4 x 8 hexagon ISO 7380)

840200)

 1 x Torx® key (2.5 mm) 848603  1 x Power cord  User guide.

Exterior

Input module area

Output module area

Mounting brackets

Lock

Headend status LEDs

Interior

TDX Headend System Main Unit

Black Edition

input slots (16 in total)

AUX 1 & 2

Distributes services from IP output modules

Extractor fans

Link 1 & 2

Connects the main unit with subunits 1 and 2. Can also be used in conjunction with IP input and output

Earth terminal

ID switch

Switch for setting the ID of the main unit and the two subunits

Output slots (6 in total )

RF output

Distributes the RF channels form the output modules using an F-connector

Slot 1 & 2 for auxiliary boards

Auxiliary boards are used in connection with IP output modules

Test point -20dB RF test point of output (-20dB)

Secure Digital (SD card)

Memory card for storage of the system configuration (behind panel)

Configuration port

Ehternet configuration port for setting up the headend unit

TDX Headend System Main Unit

Black Edition

Single headend installation

Mounting

The headend can be mounted either on a system rack or directly onto a wall.

Rack installation Wall installation

1. Attach the mounting brackets to the headend with the supplied screws. Rack: At the front of a headend Wall: At the rear of a headend

2. Attach the headend to the wall or onto a system rack

Ventilation requirements

1. Ensure that min. 10cm ventilation space is available on both sides and the front of the headend

2. Insert the key into the headend

3. Open the door

4. Lift the door off its hinges (optional)

5. Remove the top cover (optional)

Power / Earth / ID switch

1. Connect an earth cable to Earth terminal

2. Attach the other end of the earth cable to an approved earth connection point

3. Insert the supplied cable into the Power Input port

4. Confirm that the ID switch is set to “0”

TDX Headend System Main Unit

Black Edition

Multi Headend installation

Up to three headends can be combined to further increase the number of services provided. The headends are physically installed as per installation of single headend, i.e. by using the supplied brackets described above. The headends can be combined in either “direct connection” or “switch connection”

RF output

Connect each headend unit to a combiner using RF cables from the RF output socket to the combiner.

Power

1. Connect each headend unit to an approved ‘earth’ connection point.

2. Provide power to each headend unit with the supplied power lead.

Ventilation requirements

Ensure that the following ventilation requirements are met:

1. Horizontal

 Min. 20cm ventilation space must be available between headends.  Min. 10cm ventilation space must be available outside the end headends.  Min. 10cm ventilation space must be available from the front of each headend.

2. Vertical

 10cm ventilation space must be available on both sides of each headend.  10cm ventilation space must be available from the front of each headend.

TDX Headend System Main Unit

Black Edition

Connection units – direct connection

Note that direct connection hardware configurations require the

Connection type

field in the service tool’s Admin/IP Settings/Setup window

to be set to ‘Direct’

1. 1x Main – 1x sub

1. Insert SFP copper transceivers into the “Link 1“sockets on the main headend and subunit headend.

2. Route a RJ45 Cat5e or better cable from the "Link 1" socket on the main unit to the "Link 1" socket on subunit

3. Set the "ID switch" on the main headend and subunit headend to the following:

 Main unit = "3"  Subunit = "1"

2. 1x Main – 2x sub

1. Insert SFP copper transceivers into the “Link 1“ and “Link 2” sockets on the main headend and subunit headends.

2. Route a RJ45 Cat5e or better cable from the "Link 1" socket on the main unit to the "Link 1" socket on subunit

3. Route a RJ45 Cat5e or better cable from the "Link 2" socket on the main unit to the "Link 1" socket on subunit

4. Route a RJ45 Cat5e or better cable between the “Link 2” sockets on both subunits.

5. Set the "ID switch" on the main headend and subunit headends to the following:

 Main unit = "3"  Subunit 1 = "1"  Subunit 2 = "2"

TDX Headend System Main Unit

Black Edition

Connecting units – switch connection

Note that headend units connected using a network switch require the

Connection type

field in the service tool’s

Admin /IP Settings

/Setup

window to be set to

Switch

Triax recommends that a network switch is used for connecting the main and subunits even if IP services are not currently supported. The network switch used must support IGMP ver. 2 and contain a sufficient number of ports to connect to the Link sockets on the main and subunits.

1. Insert SFP copper transceivers into the “Link 1“ and “Link 2” sockets on the main headend and subunit headend(s).

2. Route a RJ45 Cat5e or better cable from the "Link 1" socket on the main unit and subunit(s) to the network switch.

3. Route a RJ45 Cat5e or better cable from the "Link 2" socket on the main unit and subunit(s) to the network switch.

4. Set the "ID switch" on the main headend and subunit headends to the following: a. Main unit = "3" b. Subunit 1 to "1" c. Subunit 2 (if present) to "2"

5. Connect the network switch to the IP network.

Multi headend installation – Fiber optic

Fiber-optic cables must be used to connect the main headend unit to one or two subunits over distances greater than 100m. The following SFP fibre-optic transceivers must be used in the Link sockets:

492087 Fiber (850nm) (LC) 1000Mbps 550m Gigabit Ethernet 492088 Fiber (1310nm) (LC 1000Mbps 2km Gigabit Ethernet

Resetting IP adress

The IP address of a headend unit can be returned to the factory default address by using the ID switch.

1. Turn off the power to the main unit.

2. Set the ID switch on the main unit to "7".

3. Turn on the power. The four LEDs flash red and yellow until the process of resetting the IP address has been completed. The LEDs show green-constant if the reset process was successful.

1. Turn off the power to the main unit.

2. Set the ID switch on the main unit back to the initial setting.

3. Turn on the power to the main unit. The IP address has been reset to the factory default (192.168.0.100)

TDX Headend System Main Unit

Black Edition

Input modules

16 input modules can be installed per headend unit. Hot swap technology is used in the headend, meaning that modules can be inserted/removed/moved when the headend is in operation.

Input module types

Each input module is identified through the use of a specifically coloured label. The label also indicates the module type’s name and associated item number. The remainder of the label is used for noting post-installation module information. Another label containing a barcode and serial number is located on the underside of the input module.

Name

DVB-C input module

Item number(s)

492024

Label colour

Crimson

Name

HDMI input module

Item number(s)

492030

Label colour

Orange

Name

A/V input module

Item number(s)

492080

Label colour

Yellow

Name

DVB-S/DVB-S2 input module

Item number(s)

492020

Label colour

Light blue

Name

DVB-T/DVB-T2 input modules

Item number(s)

492022, 492023

Label colour

Purple

Inserting input modules



Prize the protective cover away from an available input

slot.



Retain the protective cover.

Note: Any available input slot can be used



Push the input module into the input slot until the input

module is locked in position.



Note details for the input module on the label (optional).



Note details for the input module on the label located

inside of the door (optional).



Continue inserting all additional input modules.

TDX Headend System Main Unit

Black Edition

Attaching cables

Signal cables can be attached when all input modules have been installed.

1. Route the cables either through the cable openings on the top or on the sides of the headend.

2. Attach the signal cables to the ‘IN’ connector on the input module.

Note:

Ensure that enough cable is available for relocating input modules to alternate input slots at a later date.

Looping cables

DVB-S/S2 signals can be looped between input modules:

1. Attach the signal cable to the IN port on one DVB-S/S2 input module.

2. Attach a loop cable to the OUT port on the same DVB-S/S2 input module.

Attach the other end of the loop cable to the IN port on another DVBS/S2 input module.*

Removing input modules

Input modules are removed from the headend by:

1. Remove the signal cable from the module.

2. Prize the module out of the headend with a flathead screwdriver.

3. Pull the module out of the headend.

Note: Modules can be removed while the headend is in operation.

Moving input modules

1. Prize the module out of the headend with a flathead screwdriver.

2. Pull the module out of the headend.

3. Insert the module in a new input slot.

Note: Modules can be moved while the headend is in operation.

+ 28 hidden pages

Triax TDX User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual