Appendix B – Error Messages: ........................................................................................ 28
Appendix C – Problem solving ......................................................................................... 29
Appendix D – Router’s configuration .............................................................................. 31
Appendix E – Antivirus Configuration ............................................................................. 36
Appendix F – Changing the Web port ............................................................................ 36
Appendix G – CMS ............................................................................................................. 39
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Program Access
To access the program, open Internet Explorer and in the address bar enter the following:
http://localhost
The default user name is root. By default, there is no password.
The following screen appears. In this screen, click this icon
to access the configuration.
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Configuration
Configuration is divided into 7 different sections:
• System Configuration
• Camera Configuration
• Recording Schedule
• User Administration
• Camera List
• NVR connection configuration
• Video Backup
Exit the system:
Click this icon
to log out the user’s session.
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System Configuration
To access system configuration click this icon
. The following screen will appear.
Server Section
Name: Server name. The server name can be used to reference its location.
Host: Host name or server’s IP address. If “remote” is checked, the server can be managed
remotely.
Web Port: TCP port for Web server. The default web port is 80. This port can be changed but
must match with IIS (see Appendix F of this manual)
Transmission Port: TCP port which uses the server to transmit video to your remote clients.
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Event Port: TCP port which listens to the server to receive events from the IP cameras or video
servers previously configured. Through this port, VortexIP will notify if any event has occurred
such as motion detection and video loss.
Recycled Mode
Global: In this mode, VortexIP recycles videos from all the cameras when there is no more space
available on the repositories.
Per Camera: This mode allows the user to recycle video on a per camera basis, i.e. VortexIP
recycles the video from the camera which does not have enough available space according to the
quota configured.
Email Notification Section
From: The sender’s address of the email notification.
To: The receipient’s address of the email notification.
SMTP server: This can be a host name or IP address. It has to be configured without
authentication.
User SMTP: User name of the account
Password SMTP: Password of the account
Section Limits
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Max FPS: maximum frames per second that VortexIP processes. The maximum frames per second
is 1000 per server.
Max Users: maximum number of simultaneous connections. The maximum users are 256 per
server.
Max Cameras: The maximum number of cameras is 120 cameras per server.
Net Availability: This setting must be configured with extreme care according to the quality of
the connection that it has with the cameras. If the connection with the cameras is Slow or low
quality, configure this setting near 10%. If the connection is good, you can configure this setting
near 90%. This parameter is used to distinguish how many disconnections with the camera can be
handled before reporting it as
Reconnections total time: Maximum time VortexIP will try to reconnect a camera when
connection problems occur. Once this value is reached, the camera will no longer be connected.
Minimum space for repository: This setting allows you to configure the minimum amount of
space (GB) to be reserved for each repository.
Time Zone: This setting must be configured with extreme care according to the time zone where
VortexIP recording server is installed.
disconnected
.
Repository
Active Repositories: Displays a list of the repositories VortexIP will be using for video recording.
The default path for the repositories is c:/datavideo.
•Remove: To remove a repository, select it and click Remove. Before removing a
repository you must first add a replacement.
•Add: To add a repository, enter the desired path, and then click Add. You may only add
repositories in the local drives.
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Backup Repositories: Shows the list of repositories that VortexIP uses to export video to.
•Remove: To remove a repository, select it and click remove. If you leave this field empty,
you will not be able to export video.
•Add: Enter the desired path and then click Add. You may only add repositories in the local
drives.
To apply changes, click Accept. Once the changes have been applied, the following message
may appear:
Once you have completed this step, you will need to login to VortexIP again.
Camera Configuration
To access Camera Configuration, click this icon
. The following screen will appear.
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New Camera
To add a new camera, click New on the camera tree.
Then, enter in data related to the camera.
ID: Identification number of the VortexIP camera. Once created, you will not be able to modify it.
Remember this later for motion detection.
Status: Displays the status of the camera (i.e. Record or Stopped).
Name: Name of the camera.
Comment: Comments about the camera.
Model: Make and Model of the camera.
Press
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Type: Type of camera: Camera, Dome and Video Server. Dome type allows you to use Pan and
Tilt cameras.
Camera connectivity
Local:
Host: Host name or local IP address
Port: video port
If you want to view cameras remotely, check Remote.
Remote:
Host: Host name or IP local address
Port: video port
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MacAddess: Camera’s 12-digit Mac address.
Host Proxy: Host name or Proxy server IP address to save the camera. If there is no need to
specify any of them, leave the box blank.
Port Proxy: Proxy Server port. It is recommended you always specify a port even though it is not
going to be used to record through a Proxy Server. This parameter will be ignored if the Host
Proxy is empty.
Channel: Number of the camera’s video channel if the camera is a video server or a camera with
multiple video inputs.
User: Camera’s user name.
Password: Camera’s password.
To access the configuration settings of the camera click on the icon below:
Recording Mode
Linear: VortexIP stores video from the camera unitil the quota limit stipulated has been reached
(in the event of recycle per camera) or until there is no more available space in the repositories (in
the event of global recycle). In both cases, once the storage condition has been exceeded,
VortexIP will stop recording, until the user frees enough space.
Circular: In this mode, VortexIP recycles the oldest videos if there is no more space available in
the repositories or if the quota limit stipulated for this camera has been reached (depends on the
recycled mode).
Quota: The minimum amount of space (GB) to be reserved for storing video. You only have to
take into consideration this parameter when the recycled mode is
When setting the quota, please keep the following in mind:
•Will there only be one camera or multiple cameras be installed.
Per camera
.
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•When you are installing the first camera, pay attention to the graphic indicating the
amount of available space. Subtract that amount by 20%. This will help avoid running
out of space.
•In the first case divide the remainder between the number of cameras that will be
installed. In the second case you should only use the remaining 50% and then divide by
the number of cameras (if the quota is less thanf 5%, it is recommended to increase the
space available by adding another hard disk).
Quality of the Image: This refers to the image compression. There are 5 levels: Lowest, Low,
Medium, High, and Highest. If you are not able to change these settings, click on the icon for the
camera.
Frames/sec: The number of frames per second. If you are not able to change these settings,
click on the icon for the camera.
Resolution: This refers to the resolution of the images. If you are not able to change these
settings, click on the icon for the camera.
Color: If you want the images in color, check this option. If you are not able to change these
settings, click on the icon for the camera.
Timestamp: Choose this image to display time and date on the image. If you are not able to
change these settings, click on the icon for the camera.
General Information
The following information will be displayed when a new camera is created. This is reported by
VortexIP server.
Frame Rate Total Available: Quantity of available FPS at the VortexIP. It helps to know how
many frames per second remain for assigning to a camera.
Available Space at the Disk: VortexIP maximum space. It helps to know how much space is
available for the camera
Delete Camera
To delete a camera, first you have to select it from the camera tree and then click Delete.
Camera Edit
To view the settings of a camera, click on one of the cameras in the camera tree. All parameters
for the camera that can be modified will appear.
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