TRENDnet TW100 BRF114 User Manual

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Table of Contents
CHAPTER 1 INTRODUCTION ............................................................................................. 1
TW100-BRF114 Features ................................................................................................. 1
Package Contents .............................................................................................................. 3
Physical Details .................................................................................................................. 4
CHAPTER 2 INSTALLATION ............................................................................................... 6
Requirements ..................................................................................................................... 6
Procedure ........................................................................................................................... 6
CHAPTER 3 SETUP ................................................................................................................ 8
Overview ............................................................................................................................ 8
Configuration Program .................................................................................................... 9
Setup Wizard ................................................................................................................... 11
LAN Screen ...................................................................................................................... 14
Password Screen .............................................................................................................. 16
CHAPTER 4 PC CONFIGURATION .................................................................................. 17
Overview .......................................................................................................................... 17
Windows Clients .............................................................................................................. 17
Macintosh Clients ............................................................................................................ 32
Linux Clients .................................................................................................................... 32
Other Unix Systems ......................................................................................................... 32
CHAPTER 5 OPERATION AND STATUS ......................................................................... 33
Operation ......................................................................................................................... 33
Status Screen .................................................................................................................... 33
Connection Status - PPPoE ............................................................................................ 34
Connection Status - PPTP .............................................................................................. 37
Connection Status - Telstra Big Pond ............................................................................ 38
Connection Details - SingTel RAS ................................................................................. 39
Connection Details - Fixed/Dynamic IP Address ......................................................... 40
CHAPTER 6 INTERNET FEATURES ................................................................................ 42
Overview .......................................................................................................................... 42
Advanced Internet Screen .............................................................................................. 42
Dynamic DNS (Domain Name Server) .......................................................................... 47
MAC Address .................................................................................................................. 49
Virtual Servers ................................................................................................................. 50
CHAPTER 7 OTHER FEATURES AND SETTINGS ........................................................ 54
Overview .......................................................................................................................... 54
Access Control ................................................................................................................. 55
Remote Management ...................................................................................................... 61
PC Database ..................................................................................................................... 62
Upgrade Firmware .......................................................................................................... 66
Options ............................................................................................................................. 67
Security ............................................................................................................................. 68
Logs ................................................................................................................................... 70
Routing ............................................................................................................................. 72
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APPENDIX A TROUBLESHOOTING ................................................................................ 76
Overview .......................................................................................................................... 76
General Problems ............................................................................................................ 76
Internet Access ................................................................................................................. 77
APPENDIX B SPECIFICATIONS ........................................................................................ 78
TW100-BRF114 ............................................................................................................... 78
Regulatory Approvals ..................................................................................................... 78
P/N: 9560ML0037 Copyright © 2003. All Rights Reserved. Document Version: 1.0
All trademarks and trade names are the properties of their respective owners.
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Chapter 1
Introduction
1
This Chapter provides an overview of the TW100-BRF114's features and ca­pabilities.
Congratulations on the purchase of your new TW100-BRF114. The TW100-BRF114 is a multi-function device providing the following services:
Shared Broadband Internet Access for all LAN users.
4-Port Switching Hub for 10BaseT or 100BaseT connections.
TW100-BRF114
Figure 1: TW100-BRF114

TW100-BRF114 Features

The TW100-BRF114 incorporates many advanced features, carefully designed to provide sophisticated functions while being easy to use.

Internet Access Features

Shared Internet Access. All users on the LAN or WLAN can access the Internet
through the TW100-BRF114, using only a single external IP Address. The local (invalid) IP Addresses are hidden from external sources. This process is called NAT (Network Ad­dress Translation).
DSL & Cable Modem Support. The TW100-BRF114 has a 10/100BaseT Ethernet
port for connecting a DSL or Cable Modem. All popular DSL and Cable Modems are supported. SingTel RAS and Big Pond (Australia) login support is also included.
PPPoE, PPTP, SingTel RAS and Telstra Big Pond Support. The Internet (WAN
port) connection supports PPPoE (PPP over Ethernet), PPTP (Peer-to-Peer Tunneling Pro­tocol), SingTel RAS and Telstra Big Pond (Australia), as well as "Direct Connection" type services.
Fixed or Dynamic IP Address. On the Internet (WAN port) connection, the TW100-
BRF114 supports both Dynamic IP Address (IP Address is allocated on connection) and Fixed IP Address.
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TW100-BRF114 User’s Guide

Advanced Internet Functions

Communication Applications. Support for Internet communication applications, such
as interactive Games, Telephony, and Conferencing applications, which are often difficult to use when behind a Firewall, is included.
Special Internet Applications. Applications which use non-standard connections or
port numbers are normally blocked by the Firewall. The ability to define and allow su ch applications is provided, to enable such applications to be used normally.
Virtual Servers. This feature allows Internet users to access Internet servers on your
LAN. The required setup is quick and easy.
DMZ. One (1) PC on your local LAN can be configured to allow unrestricted 2-way
communication with Servers or individual users on the Internet. This provides the ability to run programs which are incompatible with Firewalls.
URL Filter. Use the URL Filter to block access to undesirable Web sites by LAN users.
Internet Access Log. See which Internet connections have been made.
VPN Pass through Support. PCs with VPN (Virtual Private Networking) software
using PPTP, L2TP and IPSec are transparently supported - no configuration is required.

LAN Features

4-Port Switching Hub. The TW100-BRF114 incorporates a 4-port 10/100BaseT
switching hub, making it easy to create or extend your LAN.
DHCP Server Support. Dynamic Host Configuration Protocol provides a dynamic IP
address to PCs and other devices upon request. The TW100-BRF114 can act as a DHCP Server for devices on your local LAN and WLAN.
Multi Segment LAN Support. LANs containing one or more segments are supported,
via the TW100-BRF114 's RIP (Routing Information Protocol) support and built-in static routing table.

Configuration & Management

Easy Setup. Use your WEB browser from anywhere on the LAN or WLAN for configu-
ration.
Remote Management. The TW100-BRF114 can be managed from any PC on your
LAN. And, if the Internet connection exists, it can also (optionally) be configured via the Internet.
UPnP Support. UPnP (Universal Plug and Play) allows automatic discovery and confi-
guration of the TW100-BRF114. UPnP is by supported by Windows ME, XP, or later.

Security Features

Password - protected Configuration. Optional password protection is provided to
prevent unauthorized users from modifying the configuration data and settings.
NAT Protection. An intrinsic side effect of NAT (Network Address Translation) tech-
nology is that by allowing all LAN users to share a single IP address, the location and even the existence of each PC is hidden. From the external viewpoint, there is no network, only a single device - the TW100-BRF114.
Stateful Inspection Firewall. All incoming data packets are monitored and all incom-
ing server requests are filtered, thus protecting your network from malicious attacks from external sources.
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Introduction
Protection against DoS attacks. DoS (Denial of Service) attacks can flood your
Internet connection with invalid packets and connection requests, using so much band­width and so many resources that Internet access becomes unavailable. The TW100­BRF114 incorporates protection against DoS attacks.

Package Contents

The following items should be included:
The TW100-BRF114 Unit
Quick Installation Guide
CD-ROM containing the on-line manual.
Power Adapter
If any of the above items are damaged or missing, please contact your local dealer immediate­ly.
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Physical Details

Front-mounted LEDs

Figure 2: Front Panel
Power (Green)
Status (Red)
LAN
WAN (Green)
On - Power on. Off - No power.
On - Error condition. Off - Normal operation. Blinking - This LED blinks during start up.
For each port, there are 2 LEDs
Link/Act (Green)
On - Corresponding LAN (hub) port is active.
Off - No active connection on the corresponding LAN (hub) port.
Flashing - Data is being transmitted or received via the corres-
ponding LAN (hub) port.
100 (Yellow)
On - Corresponding LAN (hub) port is using 100BaseT.
Off - Corresponding LAN (hub) port connection is using
10BaseT, or no active connection.
On - Connection to the modem attached to the WAN (Internet) port is established.
Flashing - Data is being transmitted or received via the WAN port.
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Rear Panel

Introduction
Figure 3: Rear Panel
Reset Button
WAN port (10/100BaseT)
10/100BaseT LAN connections
This button has two (2) functions:
Reboot. When pressed and released, the TW100-BRF114 will
reboot (restart).
Clear All Data. This button can also be used to clear ALL data
and restore ALL settings to the factory default values.
To Clear All Data and restore the factory default values:
1. Power Off.
2. Hold the Reset Button down while you Power On.
3. Keep holding the Reset Button down for five (5) seconds, until
the Red Status LED has flashed TWICE.
4. Release the Reset Button. The TW100-BRF114 is now using the
factory default values.
Connect the DSL or Cable Modem here. If your modem came with a cable, use the supplied cable. Otherwise, use a standard LAN cable.
Use standard LAN cables (RJ45 connectors) to connect your PCs to these ports.
Note:
Any LAN port on the TW100-BRF114 will automatically function as an "Uplink" port when required. Just connect any port to a normal port on the other hub, using a standard LAN cable.
Power port
Connect the supplied power adapter here.
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Chapter 2
Installation
2
This Chapter covers the physical installation of the TW100-BRF114.

Requirements

Network cables. Use standard 10/100BaseT network (UTP) cables with RJ45 connectors.
TCP/IP protocol must be installed on all PCs.
For Internet Access, an Internet Access account with an ISP, and either of a DSL or Cable
modem (for WAN port usage)

Procedure

Figure 4: Installation Diagram
1. Choose an Installation Site
Select a suitable place on the network to install the TW100-BRF114. Ensure the TW100-BRF114 and the DSL/Cable modem are powered OFF.
2. Connect LAN Cables
Use standard LAN cables to connect PCs to the Switching Hub ports on the TW100-
BRF114. Both 10BaseT and 100BaseT connections can be used simultaneously.
If required, you can connect any LAN port to another Hub. Any LAN port on the TW100-
BRF114 will automatically function as an "Uplink" port when required. Just connect any LAN port to a normal port on the other hub, using a standard LAN cable.
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Installation
3. Connect WAN Cable
Connect the DSL or Cable modem to the WAN port on the TW100-BRF114. Use the ca­ble supplied with your DSL/Cable modem. If no cable was supplied, use a standard cable.
4. Power Up
Power on the Cable or DSL modem.
Connect the supplied power adapter to the TW100-BRF114 and power up.
Use only the power adapter provided. Using a different one may cause hardware damage
5. Check the LEDs
The Power LED should be ON.
The Status LED should flash, then turn Off. If it stays on, there is a hardware error.
For each LAN (PC) connection, the LAN Link/Act LED should be ON (provided the PC is
also ON.)
The WAN LED should be ON. For more information, refer to Front-mounted LEDs in Chapter 1.
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Chapter 3
Setup
3
This Chapter provides Setup details of the TW100-BRF114.

Overview

This chapter describes the setup procedure for:
Internet Access
LAN configuration
PCs on your local LAN may also require configuration. For details, see Chapter 4 - PC Confi­guration.
Other configuration may also be required, depending on which features and functions of the TW100-BRF114 you wish to use. Use the table below to locate detailed instructions for the required functions.
To Do this: Refer to:
Configure PCs on your LAN. Chapter 4:
PC Configuration
Check TW100-BRF114 operation and Status. Chapter 5:
Operation and Status
Use any of the following Internet features:
Advanced Setup
Dynamic DNS
MAC Address
Virtual Servers
Configure or use any of the following:
Access Control
Remote Management
PC Database
Upgrade Firmware
Options
Security
Logs
Routing
Where use of a certain feature requires that PCs or other LAN devices be configured, this is also explained in the relevant chapter.
Chapter 6: Internet Features
Chapter 7: Other Features and Settings
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Setup

Configuration Program

The TW100-BRF114 contains an HTTP server. This enables you to connect to it, and confi­gure it, using your Web Browser. Your Browser must support JavaScript. The configuration program has been tested on the following browsers:
Netscape V4.08 or later
Internet Explorer V4 or later

Preparation

Before attempting to configure the TW100-BRF114, please ensure that:
Your PC can establish a physical connection to the TW100-BRF114. The PC and the
TW100-BRF114 must be directly connected (using the Hub ports on the TW100-BRF114) or on the same LAN segment.
The TW100-BRF114 must be installed and powered ON.
If the TW100-BRF114 's default IP Address (192.168.0.1) is already used by another
device, the other device must be turned OFF until the TW100-BRF114 is allocated a new IP Address during configuration.
Using UPnP
If your Windows system supports UPnP, an icon for the TW100-BRF114 will appear in the system tray, notifying you that a new network device has been found, and offering to create a new desktop shortcut to the newly-discovered device.
Unless you intend to change the IP Address of the TW100-BRF114, you can accept the
desktop shortcut.
Whether you accept the desktop shortcut or not, you can always find UPnP devices in My
Network Places (previously called Network Neighborhood).
Double - click the icon for the TW100-BRF114 (either on the Desktop, or in My Network
Places) to start the configuration. Refer to the following sectio n Setup Wizard for details
of the initial configuration process.
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Using your Web Browser
To establish a connection from your PC to the TW100-BRF114:
1. After installing the TW100-BRF114 in your LAN, start your PC. If your PC is already
running, restart it.
2. Start your WEB browser.
3. In the Address box, enter "HTTP://" and the IP Address of the TW100-BRF114, as in this
example, which uses the TW100-BRF114 's default IP Address:
HTTP://192.168.0.1
If you can't connect
If the TW100-BRF114 does not respond, check the following:
The TW100-BRF114 is properly installed, LAN connection is OK, and it is
powered ON. You can test the connection by using the "Ping" command:
Open the MS-DOS window or command prompt window.
Enter the command:
ping 192.168.0.1 If no response is received, either the connection is not working, or your PC's IP address is not compatible with the TW100-BRF114 's IP Address. (See next item.)
If your PC is using a fixed IP Address, its IP Address must be within the range
192.168.0.2 to 192.168.0.254 to be compatible with the TW100-BRF114 's de­fault IP Address of 192.168.0.1. Also, the Network Mask must be set to
255.255.255.0. See Chapter 4 - PC Configuration for details on checking your PC's TCP/IP settings.
Ensure that your PC and the TW100-BRF114 are on the same network seg-
ment. (If you don't have a router, this must be the case.)
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Setup

Setup Wizard

The first time you connect to the TW100-BRF114, the Setup Wizard will run automatically. (The Setup Wizard will also run if the TW100-BRF114's default setting are restored.)
1. Step through the Wizard until finished.
You need to know the type of Internet connection service used by your ISP. Check
the data supplied by your ISP.
The common connection types are explained in the tables below.
2. On the final screen of the Wizard, run the test and check that an Internet connection can be
established.
3. If the connection test fails:
Check your data, the Cable/DSL modem, and all connections.
Check that you have entered all data correctly.
If using a Cable modem, your ISP may have recorded the MAC (physical) address of
your PC. Run the Wizard, and on the Cable Modem screen, use the "Clone MAC ad­dress" button to copy the MAC address from your PC to the TW100-BRF114.

Common Connection Types

Cable Modems
Type Details ISP Data required
Dynamic IP Address
Static (Fixed) IP Address
DSL Modems
Type Details ISP Data required
Dynamic IP Address
Static (Fixed) IP Address
Your IP Address is allocated automatically, when you connect to you ISP.
Your ISP allocates a perma­nent IP Address to you.
Your IP Address is allocated automatically, when you connect to you ISP.
Your ISP allocates a perma­nent IP Address to you.
Usually, none. However, some ISPs may
require you to use a particular Hostname, Domain name, or MAC (physical) address.
IP Address allocated to you, mask and gateway (if provided), and DNS address.
Some ISP's may also require you to use a particular Host­name, Domain name, or MAC (physical) address.
None.
IP Address allocated to you, mask and gateway (if provided), and DNS address.
PPPoE You connect to the ISP only
when required. The IP address is usually allocated automati­cally.
User name and password.
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PPTP Mainly used in Europe.
You connect to the ISP only when required. The IP address is usually allocated automati­cally, but may be Static (Fixed).
Other Modems (e.g. Broadband Wireless)
Type Details ISP Data required
Dynamic IP Address
Static (Fixed) IP Address
Your IP Address is allocated automatically, when you connect to you ISP.
Your ISP allocates a perma­nent IP Address to you.
Big Pond Cable (Australia)
For this connection method, the following data is required:
User Name
Password
Big Pond Server IP address
PPTP Server IP Address.
User name and password.
IP Address allocated to
you, if Static (Fixed).
Usually, none. However, some ISP's may
require you to use a particular Hostname, Domain name, or MAC (physical) address.
IP Address allocated to you, mask and gateway (if provided), and DNS address.
SingTel RAS
For this connection method, the following data is required:
User Name
Password
RAS Plan
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Setup

Home Screen

After finishing or exiting the Setup Wizard, you will see the Home screen. When you connect in future, you will see this screen when you connect. An example screen is shown below.
Figure 5: Home Screen
Navigation & Data Input
Use the menu bar on the top of the screen, and the "Back" button on your Browser, for
navigation.
Changing to another screen without clicking "Save" does NOT save any changes you may
have made. You must "Save" before changing screens or your data will be ignored.
On each screen, clicking the "Help" button will display help for that screen.
From any help screen, you can access the list of all help files (help index).
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LAN Screen

Use the LAN link on the main menu to reach the LAN screen. An example screen is shown below.
Figure 6: LAN Screen

Data - LAN Screen

TCP/IP
IP Address
Subnet Mask
DHCP Server
Buttons
Save
IP address for the TW100-BRF114, as seen from the local LAN. Use the default value unless the address is already in use or your LAN is using a different IP address range. In the latter case, enter an unused IP Address from within the range used by your LAN.
The default value 255.255.255.0 is standard for small (class "C") networks. For other networks, use the Subnet Mask for the LAN segment to which the TW100-BRF114 is attached (the same value as the PCs on that LAN segment).
If Enabled, the TW100-BRF114 will allocate IP Addresses to PCs
(DHCP clients) on your LAN when they start up. The default (and recommended) value is Enabled.
If you are already using a DHCP Server, this setting must be
Disabled, and the existing DHCP server must be re-configured to treat the TW100-BRF114 as the default Gateway. See the follow­ing section for further details.
The Start IP Address and Finish IP Address fields set the values
used by the DHCP server when allocating IP Addresses to DHCP clients. This range also determines the number of DHCP clients supported.
See the following section for further details on using DHCP.
Save the data on screen.
Cancel
The "Cancel" button will discard any data you have entered and reload the file from the TW100-BRF114.
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Setup

DHCP

What DHCP Does
A DHCP (Dynamic Host Configuration Protocol) Server allocates a valid IP address to a DHCP Client (PC or device) upon request.
The client request is made when the client device starts up (boots).
The DHCP Server provides the Gateway and DNS addresses to the client, as well as
allocating an IP Address.
The TW100-BRF114 can act as a DHCP server.
Windows 95/98/ME2000/XP and other non-Server versions of Windows will act as a
DHCP client. This is the default Windows setting for the TCP/IP network protocol. How­ever, Windows uses the term Obtain an IP Address automatically instead of "DHCP Client".
You must NOT have two (2) or more DHCP Servers on the same LAN segment. (If your
LAN does not have other Routers, this means there must only be one (1) DHCP Server on your LAN.)
Using the TW100-BRF114 's DHCP Server
This is the default setting. The DHCP Server settings are on the LAN screen. On this screen, you can:
Enable or Disable the TW100-BRF114 's DHCP Server function.
Set the range of IP Addresses allocated to PCs by the DHCP Server function.
You can assign Fixed IP Addresses to some devices while using DHCP, provided that the Fixed IP Addresses are NOT within the range used by the DHCP Server.
Using another DHCP Server
You can only use one (1) DHCP Server per LAN segment. If you wish to use another DHCP Server, rather than the TW100-BRF114 's, the following procedure is required.
1. Disable the DHCP Server feature in the TW100-BRF114. This setting is on the LAN
screen.
2. Configure the DHCP Server to provide the TW100-BRF114 's IP Address as the Default
Gateway.
To Configure your PCs to use DHCP
This is the default setting for TCP/IP under Windows 95/98/ME/NT4.0/2000/XP. See Chapter 4 - Client Configuration for the procedure to check these settings.
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Password Screen

The password screen allows you to assign a password to the Firewall Router.
Figure 7: Password Screen
Once you have assigned a password to the Firewall Router (on the Password screen above) you will be prompted for the password when you connect, as shown below. (If no password has been set, this dialog will not appear.)
Figure 8: Password Dialog
Leave the "User Name" blank.
Enter the password for the Firewall Router, as set on the Password screen above.
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Chapter 4
PC Configuration
4
This Chapter details the PC Configuration required on the local ("Internal") LAN.

Overview

For each PC, the following may need to be configured:
TCP/IP network settings
Internet Access configuration

Windows Clients

This section describes how to configure Windows clients for Internet access via the TW100­BRF114.
The first step is to check the PC's TCP/IP settings. The TW100-BRF114 uses the TCP/IP network protocol for all functions, so it is essential that
the TCP/IP protocol be installed and configured on each PC.

TCP/IP Settings - Overview

If using the default TW100-BRF114 settings, and the default Windows TCP/IP settings, no changes need to be made.
By default, the TW100-BRF114 will act as a DHCP Server, automatically providing a
suitable IP Address (and related information) to each PC when the PC boots.
For all non-Server versions of Windows, the default TCP/IP setting is to act as a DHCP
client.
If using a Fixed (specified) IP address, the following changes are re­quired:
The Gateway must be set to the IP address of the TW100-BRF114
The DNS should be set to the address provided by your ISP.
If your LAN has a Router, the LAN Administrator must re­configure the Router itself. Refer to Chapter 8 - Other Features and Operations for details.
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Checking TCP/IP Settings - Windows 9x/ME:

3. Select Control Panel - Network. You should see a screen like the following:
Figure 9: Network Configuration
4. Select the TCP/IP protocol for your network card.
5. Click on the Properties button. You should then see a screen like the following.
Figure 10: IP Address (Win 95)
Ensure your TCP/IP settings are correct, as follows:
Using DHCP
To use DHCP, select the radio button Obtain an IP Address automatically. This is the default Windows setting. Using this is recommended. By default, the TW100-BRF114 will act as a DHCP Server.
Restart your PC to ensure it obtains an IP Address from the TW100-BRF114.
Using "Specify an IP Address"
If your PC is already configured, check with your network administrator before making the following changes:
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PC Configuration
On the Gateway tab, enter the TW100-BRF114 's IP address in the New Gateway field and
click Add, as shown below. Your LAN administrator can advise you of the IP Address they assigned to the TW100-BRF114.
Figure 11: Gateway Tab (Win 95/98/ME)
On the DNS Configuration tab, ensure Enable DNS is selected. If the DNS Server Search
Order list is empty, enter the DNS address provided by your ISP in the fields beside the Add button, then click Add.
Figure 12: DNS Tab (Win 95/98/ME)
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Checking TCP/IP Settings - Windows NT4.0

1. Select Control Panel - Network, and, on the Protocols tab, select the TCP/IP protocol, as
shown below.
Figure 13: Windows NT4.0 - TCP/IP
2. Click the Properties button to see a screen like the one below.
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PC Configuration
Figure 14: Windows NT4.0 - IP Address
3. Select the network card for your LAN.
4. Select the appropriate radio button - Obtain an IP address from a DHCP Server or Specify
an IP Address, as explained below.
Obtain an IP address from a DHCP Server
This is the default Windows setting. Using this is recommended. By default, the TW100­BRF114 will act as a DHCP Server.
Restart your PC to ensure it obtains an IP Address from the TW100-BRF114.
Specify an IP Address
If your PC is already configured, check with your network administrator before making the following changes.
1. The Default Gateway must be set to the IP address of the TW100-BRF114. To set this:
Click the Advanced button on the screen above.
On the following screen, click the Add button in the Gateways panel, and enter the
TW100-BRF114 's IP address, as shown in Figure 15 below.
If necessary, use the Up button to make the TW100-BRF114 the first entry in the
Gateways list.
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Figure 15 - Windows NT4.0 - Add Gateway
2. The DNS should be set to the address provided by your ISP, as follows:
Click the DNS tab.
On the DNS screen, shown below, click the Add button (under DNS Service Search
Order), and enter the DNS provided by your ISP.
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PC Configuration
Figure 16: Windows NT4.0 - DNS
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Checking TCP/IP Settings - Windows 2000:

1. Select Control Panel - Network and Dial-up Connection.
2. Right - click the Local Area Connection icon and select Properties. You should see a
screen like the following:
Figure 17: Network Configuration (Win 2000)
3. Select the TCP/IP protocol for your network card.
4. Click on the Properties button. You should then see a screen like the following.
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PC Configuration
Figure 18: TCP/IP Properties (Win 2000)
5. Ensure your TCP/IP settings are correct, as described below.
Using DHCP
To use DHCP, select the radio button Obtain an IP Address automatically. This is the default Windows setting. Using this is recommended. By default, the TW100-BRF114 will act as a DHCP Server.
Restart your PC to ensure it obtains an IP Address from the TW100-BRF114.
Using a fixed IP Address ("Use the following IP Address")
If your PC is already configured, check with your network administrator before making the following changes.
Enter the TW100-BRF114 's IP address in the Default gateway field and click OK. (Your
LAN administrator can advise you of the IP Address they assigned to the TW100­BRF114.)
If the DNS Server fields are empty, select Use the following DNS server addresses, and
enter the DNS address or addresses provided by your ISP, then click OK.
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Checking TCP/IP Settings - Windows XP

1. Select Control Panel - Network Connection.
2. Right click the Local Area Connection and choose Properties. You should see a screen
like the following:
Figure 19: Network Configuration (Windows XP)
3. Select the TCP/IP protocol for your network card.
4. Click on the Properties button. You should then see a screen like the following.
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PC Configuration
Figure 20: TCP/IP Properties (Windows XP)
5. Ensure your TCP/IP settings are correct.
Using DHCP
To use DHCP, select the radio button Obtain an IP Address automatically. This is the default Windows setting. Using this is recommended. By default, the TW100-BRF114 will act as a DHCP Server.
Restart your PC to ensure it obtains an IP Address from the TW100-BRF114.
Using a fixed IP Address ("Use the following IP Address")
If your PC is already configured, check with your network administrator before making the following changes.
In the Default gateway field, enter the TW100-BRF114 's IP address and click OK. Your
LAN administrator can advise you of the IP Address they assigned to the TW100­BRF114.
If the DNS Server fields are empty, select Use the following DNS server addresses, and
enter the DNS address or addresses provided by your ISP, then click OK.
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Checking TCP/IP Settings - Windows Vista

1. From the Start menu, right-click Network, then click Properties. Now, the Network and
Sharing Center displays.
2. Under Tasks located on the left-hand side of the window, click Manage network connec-
tions.
3. In Network Connections window displays, right click on the correct Local Area Connec-
tion, then click Properties.
4. Pop-up window displays that states Windows needs your permission to continue. Click
Continue to open the Local Area Connection Properties window
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PC Configuration
5. Select Internet Protocol Version 4 (TCP/IPv4), then click Properties. From the General
tab, verify that Obtain an IP address automatically and Obtain DNS server address auto­matically are selected. Click the OK button.
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TW100-BRF114 User’s Guide

Internet Access

To configure your PCs to use the TW100-BRF114 for Internet access:
Ensure that the DSL modem, Cable modem, or other permanent connection is functional.
Use the following procedure to configure your Browser to access the Internet via the
LAN, rather than by a Dial-up connection.
For Windows 9x/ME/2000
1. Select Start Menu - Settings - Control Panel - Internet Options.
2. Select the Connection tab, and click the Setup button.
3. Select "I want to set up my Internet connection manually, or I want to connect through a
local area network (LAN)" and click Next.
4. Select "I connect through a local area network (LAN)" and click Next.
5. Ensure all of the boxes on the following Local area network Internet Configuration screen
are unchecked.
6. Check the "No" option when prompted "Do you want to set up an Internet mail account
now?".
7. Click Finish to close the Internet Connection Wizard.
Setup is now completed.
For Windows XP
1. Select Start Menu - Control Panel - Network and Internet Connections.
2. Select Set up or change your Internet Connection.
3. Select the Connection tab, and click the Setup button.
4. Cancel the pop-up "Location Information" screen.
5. Click Next on the "New Connection Wizard" screen.
6. Select "Connect to the Internet" and click Next.
7. Select "Set up my connection manually" and click Next.
8. Check "Connect using a broadband connection that is always on" and click Next.
9. Click Finish to close the New Connection Wizard.
Setup is now completed.
For Windows Vista
1. Select Start Menu - Control Panel - Network and Internet Connections
2. Select the Network and Sharing Center icon.
3. Select Set up a Connection or Network
4. A new window will pop up, choose the Connection option.
5. Select Connect to the Internet
6. Select the Connection from the list and click on next.
Accessing AOL
To access AOL (America On Line) through the TW100-BRF114, the AOL for Windows software must be configured to use TCP/IP network access, rather than a dial-up connection. The configuration process is as follows:
Start the AOL for Windows communication software. Ensure that it is Version 2.5, 3.0 or
later. This procedure will not work with earlier versions.
Click the Setup button.
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PC Configuration
Select Create Location, and change the location name from "New Locality" to "TW100-
BRF114 ".
Click Edit Location. Select TCP/IP for the Network field. (Leave the Phone Number
blank.)
Click Save, then OK.
Configuration is now complete.
Before clicking "Sign On", always ensure that you are using the "TW100-BRF114 "
location.
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Macintosh Clients

From your Macintosh, you can access the Internet via the TW100-BRF114. The procedure is as follows.
1. Open the TCP/IP Control Panel.
2. Select Ethernet from the Connect via pop-up menu.
3. Select Using DHCP Server from the Configure pop-up menu. The DHCP Client ID field
can be left blank.
4. Close the TCP/IP panel, saving your settings.
Note:
If using manually assigned IP addresses instead of DHCP, the required changes are:
Set the Router Address field to the TW100-BRF114 's IP Address.
Ensure your DNS settings are correct.

Linux Clients

To access the Internet via the TW100-BRF114, it is only necessary to set the TW100-BRF114 as the "Gateway".
Ensure you are logged in as "root" before attempting any changes.
Fixed IP Address
By default, most Unix installations use a fixed IP Address. If you wish to continue using a fixed IP Address, make the following changes to your configuration.
Set your "Default Gateway" to the IP Address of the TW100-BRF114.
Ensure your DNS (Name server) settings are correct.
To act as a DHCP Client (recommended)
The procedure below may vary according to your version of Linux and X -windows shell.
1. Start your X Windows client.
2. Select Control Panel - Network
3. Select the "Interface" entry for your Network card. Normally, this will be called "eth0".
4. Click the Edit button, set the "protocol" to "DHCP", and save this data.
5. To apply your changes
Use the "Deactivate" and "Activate" buttons, if available.
OR, restart your system.

Other Unix Systems

To access the Internet via the TW100-BRF114:
Ensure the "Gateway" field for your network card is set to the IP Address of the TW100-
BRF114.
Ensure your DNS (Name Server) settings are correct.
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Chapter 5
Operation and Status
5
This Chapter details the operation of the TW100-BRF114 and the status screens.

Operation

Once both the TW100-BRF114 and the PCs are configured, operation is automatic.
However, there are some situations where additional Internet configuration may be required:
If using Internet-based Communication Applications, it may be necessary to specify
which PC receives an incoming connection. Refer to Chapter 6 - Internet Features for fur­ther details.
Applications which use non-standard connections or port numbers may be blocked by the
TW100-BRF114 's built-in firewall. You can define such applications as Special Applica- tions to allow them to function normally. Refer to Chapter 6 - Internet Features for further details.
Some non-standard applications may require use of the DMZ feature. Refer to Chapter 6 -
Internet Features for further details.

Status Screen

Use the Status link on the main menu to view this screen.
Figure 21: Status Screen

Data - Status Screen

Internet
Connection Method
This indicates the current connection method, as set in the Setup
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TW100-BRF114 User’s Guide
Wizard.
Broadband Modem Internet Connection
Internet IP Address
"Connection Details" Button
LAN
IP Address Network Mask DHCP Server
This shows the connection status of the modem. Current connection status:
Active
Idle
Unknown
Failed
If there is an error, you can click the "Connection Details" button to find out more information.
This IP Address is allocated by the ISP (Internet Service Provid­er).
Click this button to open a sub-window and view a detailed description of the current connection. Depending on the type of connection, a "log" may also be available.
The IP Address of the TW100-BRF114. The Network Mask (Subnet Mask) for the IP Address above. This shows the status of the DHCP Server function - either
"Enabled" or "Disabled". For additional information about the PCs on your LAN, and the
IP addresses allocated to them, use the PC Database option on the Advanced menu.
System
Device Name Firmware Version
"System Data" Button
Buttons
Connection Details
System Data Restart Router
Refresh Screen
This displays the current name of the TW100-BRF114. The current version of the firmware installed in the TW100-
BRF114. Clicking this button will open a Window which lists all system
details and settings.
View the details of the current Internet connection. The sub­screen displayed will depend on the connection method used. See the following sections for details of each sub-screen.
Display all system information in a sub-window. Restart (reboot) the Router. You will have to wait for the restart
to be completed before continuing. Update the data displayed on screen.

Connection Status - PPPoE

If using PPPoE (PPP over Ethernet), a screen like the following example will be displayed when the "Connection Details" button is clicked.
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Data - PPPoE Screen

Connection
Operation and Status
Figure 22: PPPoE Status Screen
Physical Address
IP Address
Network Mask PPPoE Link Status
Connection Log
Connection Log
Buttons
Connect
The hardware address of this device, as seen by remote devices on the Internet. (This is different to the hardware address seen by devices on the local LAN.)
The IP Address of this device, as seen by Internet users. This address is allocated by your ISP (Internet Service Provider).
The Network Mask associated with the IP Address above. This indicates whether or not the connection is currently estab-
lished.
If the connection does not exist, the "Connect" button can be
used to establish a connection.
If the connection currently exists, the "Disconnect" button
can be used to break the connection.
The Connection Log shows status messages relating to the
existing connection.
The most common messages are listed in the table below.
The "Clear Log" button will restart the Log, while the Re-
fresh button will update the messages shown on screen.
If not connected, establish a connection to your ISP.
Disconnect Clear Log
Refresh
If connected to your ISP, hang up the connection. Delete all data currently in the Log. This will make it easier to
read new messages. Update the data on screen.
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TW100-BRF114 User’s Guide

Connection Log Messages

Message Description
Connect on Demand Connection attempt has been triggered by the "Connect
automatically, as required" setting. Manual connection Connection attempt started by the "Connect" button. Reset physical connection Preparing line for connection attempt. Connecting to remote
Attempting to connect to the ISP's server. server
Remote Server located ISP's Server has responded to connection attempt. Start PPP Attempting to login to ISP's Server and establish a PPP
connection. PPP up successfully Able to login to ISP's Server and establish a PPP connection. Idle time-out reached The connection has been idle for the time period specified in
the "Idle Time-out" field. The connection will now be termi-
nated. Disconnecting The current connection is being terminated, due to either the
"Idle Time-out" above, or "Disconnect" button being clicked. Error: Remote Server not
found Error: PPP Connection
failed
ISP's Server did not respond. This could be a Server problem,
or a problem with the link to the Server.
Unable to establish a PPP connection with the ISP's Server.
This could be a login problem (name or password) or a Server
problem. Error: Connection to
Server lost Error: Invalid or unknown
packet type
The existing connection has been lost. This could be caused
by a power failure, a link failure, or Server failure.
The data received from the ISP's Server could not be
processed. This could be caused by data corruption (from a
bad link), or the Server using a protocol which is not sup-
ported by this device.
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Operation and Status

Connection Status - PPTP

If using PPTP (Peer-to-Peer Tunneling Protocol), a screen like the following example will be displayed when the "Connection Details" button is clicked.
Figure 23: PPTP Status Screen

Data - PPTP Screen

Connection
Physical Address
IP Address
PPTP Status
Connection Log
Connection Log
Buttons
Connect
The hardware address of this device, as seen by remote devices on the Internet. (This is different to the hardware address seen by devices on the local LAN.)
The IP Address of this device, as seen by Internet users. This address is allocated by your ISP (Internet Service Provider).
This indicates whether or not the connection is currently established.
If the connection does not exist, the "Connect" button can be
used to establish a connection.
If the connection currently exists, the "Disconnect" button can be
used to break the connection.
The Connection Log shows status messages relating to the
existing connection.
The "Clear Log" button will restart the Log, while the Refresh
button will update the messages shown on screen.
If not connected, establish a connection to your ISP.
Disconnect Clear Log
Refresh
If connected to your ISP, hang up the connection. Delete all data currently in the Log. This will make it easier to read
new messages. Update the data on screen.
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Connection Status - Telstra Big Pond

An example screen is shown below.
Figure 24: Telstra Big Pond Status Screen

Data - Telstra Big Pond Screen

Connection
Physical Address
IP Address
Connection Status
Connection Log
Connection Log
The hardware address of this device, as seen by remote devices. (This is different to the hardware address seen by devices on the local LAN.)
The IP Address of this device, as seen by Internet users. This address is allocated by your ISP (Internet Service Provider).
This indicates whether or not the connection is currently estab­lished.
If the connection does not exist, the "Connect" button can be
used to establish a connection.
If the connection currently exists, the "Disconnect" button can
be used to break the connection.
Normally, it is not necessary to use the Connect and Discon-
nect buttons unless the setting "Connect automatically, as required" is disabled.
The Connection Log shows status messages relating to the
existing connection.
The Clear Log button will restart the Log, while the Refresh
button will update the messages shown on screen.
Buttons
Connect
If not connected, establish a connection to Telstra Big Pond.
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Operation and Status
Disconnect Clear Log
Refresh
If connected to Telstra Big Pond, terminate the connection. Delete all data currently in the Log. This will make it easier to read
new messages. Update the data on screen.

Connection Details - SingTel RAS

If using the SingTel RAS access method, a screen like the following example will be displayed when the "Connection Details" button is clicked.
Figure 25: Connection Details - SingTel RAS

Data - SingTel RAS Screen

Internet
RAS Plan Physical Address
IP Address
Network Mask Default Gateway
DNS IP Address DHCP Client
The RAS Plan which is currently used. The hardware address of this device, as seen by remote devices on
the Internet. (This is different to the hardware address seen by devices on the local LAN.)
The IP Address of this device, as seen by Internet users. This address is allocated by your ISP (Internet Service Provider).
The Network Mask associated with the IP Address above. The IP Address of the remote Gateway or Router associated with the
IP Address above. The IP Address of the Domain Name Server which is currently used. This will show "Enabled" or "Disabled", depending on whether or
not this device is functioning as a DHCP client. If "Enabled" the "Remaining lease time" field indicates when the IP
Address allocated by the DHCP Server will expire. The lease is automatically renewed on expiry; use the "Renew" button if you wish
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TW100-BRF114 User’s Guide
to manually renew the lease immediately.
Buttons
Release/Renew Button will display
EITHER "Release" OR "Renew"
Refresh
This button is only useful if the IP address shown above is allocated automatically on connection. (Dynamic IP address). If you have a Fixed (Static) IP address, this button has no effect.
If the ISP's DHCP Server has NOT allocated an IP Address for
the TW100-BRF114, this button will say "Renew". Clicking the "Renew" button will attempt to re-establish the connection and obtain an IP Address from the ISP's DHCP Server.
If an IP Address has been allocated to the TW100-BRF114 (by
the ISP's DHCP Server), this button will say "Release". Clicking the "Release" button will break the connection and release the IP Address.
Update the data shown on screen.

Connection Details - Fixed/Dynamic IP Address

If your access method is "Direct" (no login), a screen like the following example will be displayed when the "Connection Details" button is clicked.
Figure 26: Connection Details - Fixed/Dynamic IP Address

Data - Fixed/Dynamic IP address Screen

Internet
Physical Address
IP Address
Network Mask Default Gateway
The hardware address of this device, as seen by remote devices on the Internet. (This is different to the hardware address seen by devices on the local LAN.)
The IP Address of this device, as seen by Internet users. This address is allocated by your ISP (Internet Service Provider).
The Network Mask associated with the IP Address above. The IP Address of the remote Gateway or Router associated with the
IP Address above.
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Operation and Status
DNS IP Address DHCP Client
Buttons
Release/Renew Button will display
EITHER "Release" OR "Renew"
Refresh
The IP Address of the Domain Name Server which is currently used. This will show "Enabled" or "Disabled", depending on whether or
not this device is functioning as a DHCP client. If "Enabled" the "Remaining lease time" field indicates when the IP
Address allocated by the DHCP Server will expire. The lease is automatically renewed on expiry; use the "Renew" button if you wish to manually renew the lease immediately.
This button is only useful if the IP address shown above is allocated automatically on connection. (Dynamic IP address). If you have a Fixed (Static) IP address, this button has no effect.
If the ISP's DHCP Server has NOT allocated an IP Address for
the TW100-BRF114, this button will say "Renew". Clicking the "Renew" button will attempt to re-establish the connection and obtain an IP Address from the ISP's DHCP Server.
If an IP Address has been allocated to the TW100-BRF114 (by
the ISP's DHCP Server), this button will say "Release". Clicking the "Release" button will break the connection and release the IP Address.
Update the data shown on screen.
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Chapter 6
Internet Features
This Chapter explains when and how to use the TW100-BRF114's "Internet" Features.

Overview

The following advanced features are covered in this Chapter:
Advanced Internet
Dynamic DNS
MAC Address
Virtual Servers

Advanced Internet Screen

6
Figure 27: Internet Screen
This screen allows configuration of all advanced features relating to Internet access.
Communication Applications
Special Applications
DMZ
URL filter
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Internet Features

Communication Applications

Most applications are supported transparently by the TW100-BRF114. But sometimes it is not clear which PC should receive an incoming connection. This problem could arise with the Communication Applications listed on this screen.
If this problem arises, you can use this screen to set which PC should receive an incoming connection, as described below.
Communication Applications
Select an Application
Send incoming calls to
This lists applications which may generate incoming connections, where the destination PC (on your local LAN) is unknown.
This lists the PCs on your LAN.
If necessary, you can add PCs manually, using the "PC
Database" option on the advanced menu.
For each application listed above, you can choose a destina-
tion PC.
There is no need to "Save" after each change; you can set the
destination PC for each application, then click "Save".

Special Applications

If you use Internet applications which use non-standard connections or port numbers, you may find that they do not function correctly because they are blocked by the TW100-BRF114 's firewall. In this case, you can define the application as a "Special Application".
Special Applications Screen
This screen can be reached by clicking the Special Applications button on the Advanced Internet screen.
You can then define your Special Applications. You will need detailed information about the application; this is normally available from the supplier of the application.
Also, note that the terms "Incoming" and "Outgoing" on this screen refer to traffic from the client (PC) viewpoint.
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TW100-BRF114 User’s Guide
Figure 28: Special Applications Screen
Data - Special Applications Screen
Checkbox Name Incoming
Ports
Outgoing Ports
Use this to Enable or Disable this Special Application as required. Enter a descriptive name to identify this Special Application.
Type - Select the protocol (TCP or UDP) used when you receive data
from the special application or service. (Note: Some applications use different protocols for outgoing and incoming data).
Start - Enter the beginning of the range of port numbers used by the
application server, for data you receive. If the application uses a single port number, enter it in both the "Start" and "Finish" fields.
Finish - Enter the end of the range of port numbers used by the applica-
tion server, for data you receive.
Type - Select the protocol (TCP or UDP) used when you send data to
the remote system or service.
Start - Enter the beginning of the range of port numbers used by the
application server, for data you send to it. If the application uses a sin­gle port number, enter it in both the "Start" and "Finish" fields.
Finish - Enter the end of the range of port numbers used by the applica-
tion server, for data you send to it. If the application uses a single port number, enter it in both the "Start" and "Finish" fields.
Using a Special Application
Configure the Special Applications screen as required.
On your PC, use the application normally. Remember that only one (1) PC can use each
Special application at any time. Also, when 1 PC is finished using a particular Special Ap­plication, there may need to be a "Time-out" before another PC can use the same Special Application. The "Time-out" period may be up to 3 minutes.
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Internet Features
If an application still cannot function correctly, try using the "DMZ" feature.
DMZ
This feature, if enabled, allows one (1) computer on your LAN to be exposed to all users on the Internet, allowing unrestricted 2-way communication between the "DMZ PC" and other Internet users or Servers.
This allows almost any application to be used on the "DMZ PC".
The "DMZ PC" will receive all "Unknown" connections and data.
If the DMZ feature is enabled, you must select the PC to be used as the "DMZ PC".
The DMZ feature can be Enabled and Disabled on the Advanced Internet screen.
The "DMZ PC" is effectively outside the Firewall, mak­ing it more vulnerable to attacks. For this reason, you should only enable the DMZ feature when required.
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TW100-BRF114 User’s Guide

URL Filter Screen

Click the "Configure URL Filter" button on the Advanced Internet screen to access the URL Filter screen. An example screen is shown below.
Data - URL Filter Screen
Filter Strings
Current Entries
Add Filter String
Buttons
Delete/Delete All
Add
This lists any existing entries. If you have not entered any values, this list will be empty.
To add an entry to the list, enter it here, and click the "Add" bu tton. An entry may be a Domain name (e.g. www.trash.com) or simply a string. (e.g. ads/ ) Any URL which contains ANY entry ANYWHERE in the URL will be blocked.
Use these buttons to delete the selected entry or all entries, as required. Multiple entries can be selected by holding down the CTRL key while selecting. (On the Macintosh, hold the SHIFT key while selecting.)
Use this to add the current Filter String to the site list.
Figure 29: URL Filter Screen
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Internet Features

Dynamic DNS (Domain Name Server)

This free service is very useful when combined with the Virtual Server feature. It allows Internet users to connect to your Virtual Servers using a URL, rather than an IP Address.
This also solves the problem of having a dynamic IP address. With a dynamic IP address, your IP address may change whenever you connect, which makes it difficult to connect to you.
The Service works as follows:
1. You must register for the service at http://www.dyndns.org (Registration is free). Your
password will be E-mailed to you.
2. After registration, use the "Create New Host" option (at www.dyndns.org) to request your
desired Domain name.
3. Enter your data from www.dyndns.org in the TW100-BRF114 's DDNS screen.
4. The TW100-BRF114 will then automatically ensure that your current IP Address is
recorded at http://www.dyndns.org
5. From the Internet, users will be able to connect to your Virtual Servers (or DMZ PC)
using your Domain name, as shown on this screen.

Dynamic DNS Screen

Select Internet on the main menu, then Dynamic DNS, to see a screen like the following:
Figure 30: DDNS Screen
Data - Dynamic DNS Screen
DDNS Service
DDNS Service
You must sign up first to create a new account before using the
service. The service is free.
Click this link to connect to the www.dyndns.org Web site.
Your initial password will be E-mailed to you; you can change
this later if you wish.
After registration, use the "Create New Host" link (on the
www.dyndns.org Web site) to request a domain name.
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TW100-BRF114 User’s Guide
DDNS Data
User Name
Password Domain Name
DDNS Status
Enter the "User name" specified at the www.dyndns.org Web site when you registered.
Enter your current password for www.dyndns.org
Enter your domain name, as allocated at www.dyndns.org.
The name should consist only of letters and the hyphen (dash).
Using any other characters may cause problems..
This message is returned by the DDNS Server at www.dyndns.org
Normally, this message should be "Update successful" (current
IP address was updated on the www.dyndns.org server).
If the message is "No host", this indicates the host name entered
was not allocated to you. You need to connect to www.dyndns.org and correct this problem.
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Internet Features

MAC Address

The MAC (hardware) address is a low-level network identifier. It may be called "MAC Ad­dress", "Hardware Address", or "Physical Address". On a PC, this address is associated with the Network card or adapter. The address on the MAC Address screen is the address on the Internet (WAN port) interface, and has no effect on the LAN interface.
If your ISP asks for the "Network Adapter Address", "Physical Address", "Hardware
Address", or "MAC Address" for the PC the DSL/Cable modem is connected to, provide this value.
If your ISP has already recorded a MAC address, you can change the address used by the
Firewall Router to match the address recorded by your ISP.

MAC Address Screen

Select MAC Address from the Advanced menu to reach a screen like the example below.
Figure 31: MAC address Screen
Data - MAC address Screen
MAC (hardware) Address
Buttons
Default
Copy from PC
Save Cancel
The current MAC (hardware) address is displayed. If your ISP has recorded a Hardware Address, you can "spoof" that
address by entering it in the address field. The hardware address consists of 12 characters, where each character is a digit (0..9) or a character between A and F.
Inserts the default MAC address into the MAC address field. You must click "Save" to actually change the address used.
Inserts the MAC address from your PC into the MAC address field. You must click "Save" to actually change the address used.
Save your changes to the Firewall Router. Reverse any changes made since the last "Save".
If the MAC address is changed, the Firewall Router must restart.
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TW100-BRF114 User’s Guide

Virtual Servers

This feature allows you to make Servers on your LAN accessible to Internet users. Normally, Internet users would not be able to access a server on your LAN because:
Your Server does not have a valid external IP Address.
Attempts to connect to devices on your LAN are blocked by the firewall in this device.
The "Virtual Server" feature solves these problems and allows Internet users to connect to your servers, as illustrated below.
Figure 32: Virtual Servers

IP Address seen by Internet Users

Note that, in this illustration, both Internet users are connecting to the same IP Address, but using different protocols.
To Internet users, all virtual Servers on your LAN have the same IP Address. This IP Address is allocated by your ISP.
This address should be static, rather than dynamic, to make it easier for Internet users to connect to your Servers.
However, you can use the DDNS (Dynamic DNS) feature to allow users to connect to your Virtual Servers using a URL, instead of an IP Address.
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Internet Features

Virtual Servers Screen

The Virtual Servers screen is reached by the Virtual Servers link on the Internet menu. An example screen is shown below.
Figure 33: Virtual Servers Screen
This screen lists a number of pre-defined Servers, and allows you to define your own Servers. Details of the selected Server are shown in the "Properties" area.
Data - Virtual Servers Screen
Servers
Servers
Properties
Enable
PC (Server)
Protocol Internal Port No.
External Port No.
This lists a number of pre-defined Servers, plus any Servers you have defined. Details of the selected Server are shown in the "Properties" area.
Use this to Enable or Disable support for this Server, as required.
If Enabled, any incoming connections will be forwarded to the
selected PC.
If Disabled, any incoming connection attempts will be blocked. Select the PC for this Server. The PC must be running the appro-
priate Server software. Select the protocol (TCP or UDP) used by the Server. Enter the port number which the Server software is configured to
use. The port number used by Internet users when connecting to the
Server. This is normally the same as the Internal Port Number. If it is different, this device will perform a "mapping" or "translation" function, allowing the server to use one port address, while clients use a different port address.
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TW100-BRF114 User’s Guide
Buttons
Defaults
This will delete any Servers you have defined, and set the pre­defined Servers to use their default port numbers.
Disable All
This will cause the "Enable" setting of all Virtual Servers to be set OFF.
Add
Add a new entry to the Virtual Server list, using the data shown in the "Properties" area on screen. The entry selected in the list is ignored, and has no effect.
Update
Update the current Virtual Server entry, using the data shown in the "Properties" area on screen.
Delete
Delete the current Virtual Server entry. Note that the pre-defined Servers can not be deleted. Only Servers you have defined yourself can be deleted.
Clear Form
Clear all data from the "Properties" area, ready for input of a new Virtual Server entry.
For each entry, the PC must be running the appropriate Server software.

Defining your own Virtual Servers

If the type of Server you wish to use is not listed on the Virtual Servers screen, you can define and manage your own Servers:
Create a new Server:
1. Click "Clear Form"
2. Enter the required data, as described above.
3. Click "Add".
4. The new Server will now appear in the list.
Modify (Edit) a Server:
1. Select the desired Server from the list
2. Make any desired changes (for example, change the
Enable/Disable setting).
3. Click "Update" to save changes to the selected Server.
Delete a Server:
1. Select the entry from the list.
2. Click "Delete".
Note: You can only delete Servers you have defined. Pre-
defined Server cannot be deleted.
From the Internet, ALL Virtual Servers have the IP Address allocated by your ISP.
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Internet Features

Connecting to the Virtual Servers

Once configured, anyone on the Internet can connect to your Virtual Servers. They must use the Internet IP Address (the IP Address allocated to you by your ISP). e.g.
http://203.70.212.52 ftp://203.70.212.52
It is more convenient if you are using a Fixed IP Address from your ISP, rather than Dynamic. However, you can use the Dynamic DNS feature, described in the following section, to allow users to connect to your Virtual Servers using a URL, rather than an IP Address.
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Chapter 7
Other Features and Settings
7
This Chapter explains the screens and settings available via the "Other" menu.

Overview

Normally, it is not necessary to use these screens, or change any settings. These screens and settings are provided to deal with non-standard situations, or to provide additional options for advanced users.
The screens available are:
Access Control
Remote Management
PC Database
The Access Control feature allows administrators to restrict the level of Internet Access avail-able to PCs on your LAN. With the default set­tings, everyone has unrestricted Internet access.
This feature allows you to manage the TW100-BRF114 via the Internet.
This is the list of PCs shown when you select the "DMZ PC", "Virtual Server", or "Internet Application". This database is maintained automati­cally, but you can add and delete entries for PCs which use a Fixed (Static) IP Address.
Upgrade Firmware
Options
Security
Logs Routing
The firmware (software) in the TW100-BRF114 can be upgraded using your Web Browser.
Set options for UPnP, backup DNS, and MTU (Maximum Transmission Unit)
Security options. For most situations, the default settings do not need to be changed.
Enable and view the logs, and E-mail logs if required. Only required if your LAN has other Routers or Gateways.
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Other Features and Settings

Access Control

This feature is accessed by the Access Control link on the Advanced menu.

Overview

The Access Control feature allows administrators to restrict the level of Internet Access avail­able to PCs on your LAN. With the default settings, everyone has unrestricted Internet access.
To use this feature:
1. Set the desired restrictions on the "Default" group. All PCs are in the "Default" group
unless explicitly moved to another group.
2. Set the desired restrictions on the other groups ("Group 1", "Group 2", "Group 3" and
"Group 4") as needed.
3. Assign PC to the groups as required.
Restrictions are imposed by blocking "Services", or types of connections. All common Services are pre-defined. If required, you can also define your own Services.

Access Control Screen

To view this screen, select the Access Control link on the Advanced menu.
Figure 34: Access Control Screen
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Data - Access Control Screen
Group
Group
"Members" Button
Internet Access
Restrictions
Select the desired Group. The screen will update to display the settings for the selected Group. Groups are named "Default", "Group 1", "Group 2", "Group 3" and "Group 4", and cannot be re­named.
Click this button to add or remove members from the current Group.
If the current group is "Default", then members can not be
added or deleted. This group contains PCs not allocated to any other group.
To remove PCs from the Default Group, assign them to
another Group.
To assign PCs to the Default Group, delete them from the
Group they are currently in.
See the following section for details of the Group Members screen.
Select the desired options for the current group:
None - Nothing is blocked. Use this to create the least re-
strictive group.
Block all Internet access - All traffic via the WAN port is
blocked. Use this to create the most restrictive group.
Block selected Services - You can select which Services
are to block. Use this to gain fine control over the Internet access for a group.
Block by Schedule
Define Schedule Button
Services
Edit Service List Button
Buttons
Members
Define Schedule
If Internet access is being blocked, you can choose to apply the blocking only during scheduled times. (If access is not blocked, no Scheduling is possible, and this setting has no effect.)
Clicking this will open a sub-window where you can define or modify the Schedule.
This lists all defined Services. Select the Services you wish to block. To select multiple services, hold the CTRL key while selecting. (On the Macintosh, hold the SHIFT key rather than CTRL.)
If you wish to define additional Services, or manage the Service list, click this button to open the "Services" screen.
Click this button to add or remove members from the current Group.
If the current group is "Default", then members can not be added or deleted. This group contains PCs not allocated to any other group.
See the following section for details of the Group Members screen. Click this to open a sub-window where you can define or modify
the Schedule.
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Other Features and Settings
Edit Service List
If you wish to define additional Services, or manage the Service list, click this button to open the "Services" screen.
View Log
Click this to open a sub-window where you can view the "Access Control" log. This log shows attempted Internet accesses which have been blocked by the Access Control feature.
Clear Log
Click this to clear and restart the "Access Control" log, making new entries easier to read.

Group Members Screen

This screen is displayed when the Members button on the Access Control screen is clicked.
Figure 35: Group Members
Use this screen to add or remove members (PCs) from the current group.
The "Del >>" button will remove the selected PC (in the Members list) from the current
group.
The "<< Add" button will add the selected PC (in the Other PCs list) to the current group.
PCs not assigned to any group will be in the "Default" group. PCs deleted from any other Group will be added to the "Default" group.
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Default Schedule Screen

This screen is displayed when the Define Schedule button on the Access Control screen is clicked.
This schedule can be (optionally) applied to any Access Control Group.
Blocking will be performed during the scheduled time (between th e "Start" and "Finish"
times.)
Two (2) separate sessions or periods can be defined.
Times must be entered using a 24 hr clock.
If the time for a particular day is blank, no action will be performed.
Figure 36: Default Schedule Screen
Data - Default Schedule Screen
Day Session 1
Session 2 Start Time Finish Time
Each day of the week can scheduled independently. Two (2) separate sessions or periods can be defined. Session 2 can be
left blank if not required. Enter the start using a 24 hr clock. Enter the finish time using a 24 hr clock.
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Other Features and Settings

Services Screen

This screen is displayed when the Edit Service List button on the Access Control screen is clicked.
Figure 37: Access Control - Services
Data - Services Screen
Available Services
Available Services "Delete" button
Add New Service
Name Type
Start Port
Finish Port
ICMP Type
This lists all the available services. Use this to delete any Service you have added. Pre-defined Services
can not be deleted.
Enter a descriptive name to identify this service. Select the protocol (TCP, UDP, ICMP) used to the remote system or
service. For TCP and UDP Services, enter the beginning of the range of port
numbers used by the service. If the service uses a single port number, enter it in both the "Start" and "Finish" fields.
For TCP and UDP Services, enter the end of the range of port num­bers used by the service. If the service uses a single port number, enter it in both the "Start" and "Finish" fields.
For ICMP Services, enter the type number of the required service.
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Access Control Log

To check the operation of the Access Control feature, an Access Control Log is provided. Click the View Log button on the Access Control screen to view this log.
This log shows attempted Internet accesses which have been blocked by the Access Control function.
Data shown in this log is as follows:
Date/Time
Date and Time of the attempted access.
Name
Source IP address
MAC address
Destination
If known, the name of the PC whose access was blocked. This name is taken from the Network Clients database
The IP Address of the PC or device whose access request was blocked
The hardware or physical address of the PC or device whose access request was blocked
The destination URL or IP address
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Other Features and Settings

Remote Management

This feature allows you to manage the TW100-BRF114 via the Internet.
Figure 38: Remote Management Screen

Data - Remote Management Screen

Remote Management
Enable Remote Management
Port Number
Current IP Address
Enable to allow Management via the Internet. If Disabled, this device will ignore management connection attempts from the Internet.
Enter a port number between 1024 and 65535 (8080 is recommend­ed). This port number must be specified when you connect (see below).
Note: The default port number for HTTP (Web) connections is port 80, but using port 80 here will preven t the use of a Web "Virtual Server" on your LAN. (See Advanced Internet - Virtual Servers)
You must use this IP Address to connect (see below). This IP Address is allocated by your ISP. But if using a Dynamic IP
Address, this value can change each time you connect to your ISP. So it is better if your ISP allocates you a Fixed IP Address.
To connect from a remote PC via the Internet
1. Ensure your Internet connection is established, and start your Web Browser.
2. In the "Address" bar, enter "HTTP://" followed by the Internet IP Address of the TW100-
BRF114. If the port number is not 80, the port number is also required. (After the IP Ad­dress, enter ":" followed by the port number.) e.g.
HTTP://123.123.123.123:8080
This example assumes the WAN IP Address is 123.123.123.123, and the port number is 8080.
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PC Database

The PC Database is used whenever you need to select a PC (e.g. for the "DMZ" PC). It elimi­nates the need to enter IP addresses. Also, you do not need to use fixed IP addresses on your LAN.

PC Database Screen

An example PC Database screen is shown below.
Figure 39: PC Database
PCs which are "DHCP Clients" are automatically added to the database, and updated as
required.
By default, non-Server versions of Windows act as "DHCP Clients"; this setting is called
"Obtain an IP Address automatically".
The TW100-BRF114 uses the "Hardware Address" to identify each PC, not the name or
IP address. The "Hardware Address" can only change if you change the PC's network card or adapter.
This system means you do NOT need to use Fixed (static) IP addresses on your LAN.
However, you can add PCs using Fixed (static) IP Addresses to the PC database if re­quired.
Data - PC Database Screen
Known PCs
Name
IP Address
Buttons
Add
This lists all current entries. Data displayed is name (IP Address) type. The "type" indicates whether the PC is connected to the LAN.
If adding a new PC to the list, enter its name here. It is best if this matches the PC's "hostname".
Enter the IP Address of the PC. The PC will be sent a "ping" to deter­mine its hardware address. If the PC is not available (not connected, or not powered On) you will not be able to add it.
This will add the new PC to the list. The PC will be sent a "ping" to determine its hardware address. If the PC is not available (not con­nected, or not powered On) you will not be able to add it.
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Other Features and Settings
Delete
Refresh Generate Report
Advanced Administration
Delete the selected PC from the list. This should be done in 2 situa­tions:
The PC has been removed from your LAN.
The entry is incorrect.
Update the data on screen. Display a read-only list showing full details of all entries in the PC
database. View the Advanced version of the PC database screen. See below for
details.
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PC Database (Admin)

This screen is displayed if the "Advanced Administration" button on the PC Database is clicked. It provides more control than the standard PC Database screen.
Figure 40: PC Database (Admin)
Data - PC Database ( Admin) Screen
Known PCs
PC Properties
Name
IP Address
This lists all current entries. Data displayed is name (IP Address) type. The "type" indicates whether the PC is connected to the LAN.
If adding a new PC to the list, enter its name here. It is best if this matches the PC's "hostname".
Select the appropriate option:
Automatic - The PC is set to be a DHCP client (Windows: "Ob-
tain an IP address automatically"). The TW100-BRF114 will allocate an IP address to this PC when requested to do so. The IP address could change, but normally won't.
DCHP Client - Reserved IP Address - Select this if the PC is set
to be a DCHP client, and you wish to guarantee that the TW100­BRF114 will always allocate the same IP Address to this PC. Enter the required IP address. Only the last field is required; the other fields must match the TW100-BRF114.
Fixed IP Address - Select this if the PC is using a Fixed (Static)
IP address. Enter the IP address allocated to the PC. (The PC must be configured to use this IP address.)
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Other Features and Settings
MAC Address
Buttons
Add as New Entry
Update Selected PC
Clear Form Refresh Generate Report
Select the appropriate option
Automatic discovery - Select this to have the TW100-BRF114
contact the PC and find its MAC address. This is only possible if the PC is connected to the LAN and powered On.
MAC is - Enter the MAC address on the PC. The MAC address is
also called the "Hardware Address", "Physical Address", or "Net­work Adapter Address". The TW100-BRF114 uses this to provide a unique identifier for each PC. Because of this, the MAC address can NOT be left blank.
Add a new PC to the list, using the data in the "Properties" box. If "Automatic discovery" (for MAC address) is selected, the PC will be sent a "ping" to determine its hardware address. This will fail unless the PC is connected to the LAN, and powered on.
Update (modify) the selected PC, using the data in the "Properties" box.
Clear the "Properties" box, ready for entering data for a new PC. Update the data on screen. Display a read-only list showing full details of all entries in the PC
database.
Standard Screen
Click this to view the standard "PC Database" screen.
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Upgrade Firmware

The firmware (software) in the TW100-BRF114 can be upgraded using your Web Browser. You must first download the upgrade file, then select Upgrade on the Other menu. You will
see a screen like the following.
Figure 41: Upgrade Firmware Screen
To perform the Firmware Upgrade:
1. Click the "Browse" button and navigate to the location of the upgrade file.
2. Select the upgrade file. It's name will appear in the Upgrade File field.
3. Click the "Start Upgrade" button to commence the firmware upgrade.
The TW100-BRF114 is unavailable during the up­grade process, and must restart when the upgrade is completed. Any connections to or through the TW100-BRF114 will be lost.
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Other Features and Settings

Options

This screen allows advanced users to enter or change a number of settings. For normal opera­tion, there is no need to use this screen or change any settings.
Figure 42: Options Screen

Data - Options Screen

Backup DNS
IP Address
MTU
MTU size
Enter the IP Address of the DNS (Domain Name Servers) here. These DNS will be used only if the primary DNS is unavailable.
MTU (Maximum Transmission Unit) value should only be changed if advised to do so by Technical Support.
Enter a value between 1 and 1500.
This device will still auto-negotiate with the remote server, to set
the MTU size. The smaller of the 2 values (auto-negotiated, or en­tered here) will be used.
For direct connections (not PPPoE or PPTP), the MTU used is
always 1500.
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Security

This screen allows you to set Firewall and other security-related options.
Figure 43: Security Screen

Data - Security Screen

Firewall
Enable DoS Firewall
Threshold
Options
Respond to ICMP
If enabled, DoS (Denial of Service) attacks will be detected and blocked. The default is enabled. It is strongly recommended that this setting be left enabled.
Note:
A DoS attack does not attempt to steal data or damage your PCs,
but overloads your Internet connection so you can not use it - the service is unavailable.
This device uses "Stateful Inspection" technology. This system
can detect situations where individual TCP/IP packets are valid, but collectively they become a DoS attack.
This setting affects the number of "half-open" connections allowed.
A "half-open" connection arises when a remote client contacts the
Server with a connection request, but then does not reply to the Server's response.
While the optimum number of "half-open" connections allowed
(the "Threshold") depends on many factors, the most important factor is the available bandwidth of your Internet connection.
Select the setting to match the bandwidth of your Internet connec-
tion.
The ICMP protocol is used by the "ping" and "traceroute" programs, and by network monitoring and diagnostic programs.
If checked, the Firewall Router will repond to ICMP packets
received from the Internet.
If not checked, ICMP packets from the Internet will be ignored.
Disabling this option provides a slight increase in security.
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Other Features and Settings
Allow IPsec
Allow PPTP
Allow L2TP
The IPSec protocol is used to establish a secure connection, and is widely used by VPN (Virtual Private Networking) programs.
If checked, IPSec connections are allowed.
If not checked, IPSec connections are blocked.
PPTP (Point to Point Tunneling Protocol) is widely used by VPN (Virtual Private Networking) programs.
If checked, PPTP connections are allowed.
If not checked, PPTP connections are blocked.
L2TP is a protocol developed by Cisco for VPNs (Virtual Private Networks).
If checked, L2TP connections are allowed.
If not checked, L2TP connections are blocked.
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Logs

The Logs record various types of activity on the Firewall Router. This data is useful for troub­leshooting, but enabling all logs will generate a large amount of data and adversely affect performance.
Since only a limited amount of log data can be stored in the Firewall Router, log data can also be E-mailed to your PC.

Data - Logs Screen

Enable Logs
Outgoing
Access Control
DoS Attacks
View Log Button Clear Log Button
Timezone
Timezone
Adjust for Daylight Saving
Figure 44: Logs Screen
If selected, Outgoing Internet connections are logged. Normally, the (Internet) "Destination" will be shown as an IP address. But if the "URL Filter" is enabled, the "Destination" will be shown as a URL.
If enabled, the log will include attempted outgoing connections which have been blocked by the "Access Control" feature.
If enabled, this log will show details of DoS (Denial of Service) attacks which have been blocked by the built-in Firewall.
Use this to view each log, as required. Use this to restart the required log. This makes it easier to read
the latest entries.
Select the correct Timezone for your location. This is required for the date/time shown on the logs to be correct.
If your area uses Daylight Saving, you should Enable this as the beginning of the Daylight Saving period, and disable it when Daylight saving ends.
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E-Mail Logs
Other Features and Settings
Send E-mail alert
E-mail Logs
Send
E-Mail Address
If enabled, an E-mail will be sent immediately if a DoS (Denial of Service) attack is detected. If enabled, the E-mail address infor­mation must be provided.
You can choose to have the logs E-mailed to you, by enabling either or both checkboxes. If enabled, the Log will send to the specified E-mail address. The interval between E-mails is deter­mined by the "Send" setting.
Select the desired option for sending the log by E-mail.
When log is full - The time is not fixed. The log will be sent
when the log is full, which will depend on the volume of traf­fic.
Every day, Every Monday ... - The log is sent on the
interval specified.
If "Every day" is selected, the log is sent at the time spe-
cified.
If the day is specified, the log is sent once per week, on
the specified day.
Select the time of day you wish the E-mail to be sent.
If the log is full before the time specified to send it, it
will be sent regardless of the day and time specified.
E-mail Address
Subject
SMTP Server
Port No.
Enter the E-mail address the Log is to be sent to. The E-mail will also show this address as the Sender's address.
Enter the text string to be shown in the "Subject" field for the E­mail.
Enter the address or IP address of the SMTP (Simple Mail Trans­port Protocol) Server you use for outgoing E-mail.
Enter the port number used to connect to the SMTP Server. The default value is 25.
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Routing

Overview

If you don't have other Routers or Gateways on your LAN, you can ignore the "Routing"
page completely.
If the TW100-BRF114 is only acting as a Gateway for the local LAN segment, ignore the
"Routing" page even if your LAN has other Routers.
If your LAN has a standard Router (e.g. Cisco) on your LAN, and the TW100-BRF114 is
to act as a Gateway for all LAN segments, enable RIP (Routing Information Protocol) and ignore the Static Routing table.
If your LAN has other Gateways and Routers, and you wish to control which LAN seg-
ments use each Gateway, do NOT enable RIP (Routing Information Protocol). Configure the Static Routing table instead. (You also need to configure the other Routers.)
If using Windows 2000 Data center Server as a software Router, enable RIP on the
TW100-BRF114, and ensure the following Windows 2000 settings are correct:
Open Routing and Remote Access
In the console tree, select Routing and Remote Access, [server name], IP Routing,
RIP
In the "Details" pane, right-click the interface you want to configure for RIP version
2, and then click "Properties".
On the "General" tab, set Outgoing packet protocol to "RIP version 2 broadcast", and
Incoming packet protocol to "RIP version 1 and 2".

Routing Screen

The routing table is accessed by the Routing link on the Other screen.
Using this Screen
Generally, you will use either RIP (Routing Information Protocol) OR the Static Routing Table, as explained above, although is it possible to use both methods simultaneously.
Static Routing Table
If RIP is not used, an entry in the routing table is required for each LAN segment on your
Network, other than the segment to which this device is attached.
The other Routers must also be configured. See Configuring Other Routers on your LAN
later in this chapter for further details and an example.
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Data - Routing Screen
RIP
Other Features and Settings
Figure 45: Routing Screen
Enable RIP
Static Routing
Static Routing Table Entries
Properties
Check this to enable the RIP (Routing Information Protocol) feature of the TW100-BRF114.
The TW100-BRF114 supports RIP 1 only.
This list shows all entries in the Routing Table.
The "Properties" area shows details of the selected item in the
list.
Change any the properties as required, then click the "Update"
button to save the changes to the selected entry.
Destination Network - The network address of the remote LAN
segment. For standard class "C" LANs, the network address is the first 3 fields of the Destination IP Address. The 4th (last) field can be left at 0.
Network Mask - The Network Mask for the remote LAN
segment. For class "C" networks, the default mask is
255.255.255.0
Gateway IP Address - The IP Address of the Gateway or
Router which the TW100-BRF114 must use to communicate with the destination above. (NOT the router attached to the re­mote segment.)
Metric - The number of "hops" (routers) to pass through to
reach the remote LAN segment. The shortest path will be used. The default value is 1.
Buttons
Save Add
Save the RIP setting. This has no effect on the Static Routing Table. Add a new entry to the Static Routing table, using the data shown in
the "Properties" area on screen. The entry selected in the list is ignored, and has no effect.
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Update
Delete Clear Form
Generate Report
Update the current Static Routing Table entry, using the data shown in the "Properties" area on screen.
Delete the current Static Routing Table entry. Clear all data from the "Properties" area, ready for input of a new
entry for the Static Routing table. Generate a read-only list of all entries in the Static Routing table.

Configuring Other Routers on your LAN

It is essential that all IP packets for devices not on the local LAN be passed to the TW100­BRF114, so that they can be forwarded to the external LAN, WAN, or Internet. To achieve this, the local LAN must be configured to use the TW100-BRF114 as the Default Route or Default Gateway.
Local Router
The local router is the Router installed on the same LAN segment as the TW100-BRF114. This router requires that the Default Route is the TW100-BRF114 itself. Typically, routers have a special entry for the Default Route. It should be configured as follows.
Destination IP Address Network Mask
Normally 0.0.0.0, but check your router documentation. Normally 0.0.0.0, but check your router documentation.
Gateway IP Address Metric
The IP Address of the TW100-BRF114. 1
Other Routers on the Local LAN
Other routers on the local LAN must use the TW100-BRF114 's Local Router as the Default Route. The entries will be the same as the TW100-BRF114 's local router, with the exception of the Gateway IP Address.
For a router with a direct connection to the TW100-BRF114 's local Router, the Gateway
IP Address is the address of the TW100-BRF114 's local router.
For routers which must forward packets to another router before reaching the TW100-
BRF114 's local router, the Gateway IP Address is the address of the intermediate router.
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Other Features and Settings

Static Routing - Example

Figure 46: Routing Example
For the TW100-BRF114 's Routing Table
For the LAN shown above, with 2 routers and 3 LAN segments, the TW100-BRF114 requires 2 entries as follows.
Entry 1 (Segment 1)
Destination IP Address 192.168.1.0 Network Mask 255.255.255.0 (Standard Class C) Gateway IP Address 192.168.0.100 (TW100-BRF114 's local
Metric 2
Entry 2 (Segment 2)
Destination IP Address 192.168.2.0 Network Mask 255.255.255.0 (Standard Class C) Gateway IP Address 192.168.0.100 Metric 3
For Router A's Default Route
Destination IP Address 0.0.0.0 Network Mask 0.0.0.0 Gateway IP Address 192.168.0.1 (TW100-BRF114 's IP Address)
For Router B's Default Route
Destination IP Address 0.0.0.0 Network Mask 0.0.0.0 Gateway IP Address 192.168.1.80 (TW100-BRF114 's local router)
Router)
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A
Appendix A
Troubleshooting
This Appendix covers the most likely problems and their solutions.

Overview

This chapter covers some common problems that may be encountered while using the TW100­BRF114 and some possible solutions to them. If you follow the suggested steps and the TW100-BRF114 still does not function properly, contact your dealer for further advice.

General Problems

Problem 1:
Solution 1:
Can't connect to the TW100-BRF114 to configure it.
Check the following:
The TW100-BRF114 is properly installed, LAN connections are OK,
and it is powered ON.
Ensure that your PC and the TW100-BRF114 are on the same network
segment. (If you don't have a router, this must be the case.)
If your PC is set to "Obtain an IP Address automatically" (DHCP
client), restart it.
If your PC uses a Fixed (Static) IP address, ensure that it is using an IP
Address within the range 192.168.0.2 to 192.168.0.254 and thus com­patible with the TW100-BRF114 's default IP Address of 192.168.0.1. Also, the Network Mask should be set to 255.255.255.0 to match the TW100-BRF114. In Windows, you can check these settings by using Control Panel- Network to check the Properties for the TCP/IP protocol.
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Internet Access

Appendix A - Troubleshooting
Problem 1:
Solution 1:
Problem 2: Solution 2:
When I enter a URL or IP address I get a time out error.
A number of things could be causing this. Try the following troubleshooting steps.
Check if other PCs work. If they do, ensure that your PCs IP settings
are correct. If using a Fixed (Static) IP Address, check the Network Mask, Default gateway and DNS as well as the IP Address.
If the PCs are configured correctly, but still not working, check the
TW100-BRF114. Ensure that it is connected and ON. Connect to it and check its settings. (If you can't connect to it, check the LAN and power connections.)
If the TW100-BRF114 is configured correctly, check your Internet
connection (DSL/Cable modem etc) to see that it is working correctly.
Some applications do not run properly when using the TW100-BRF114.
The TW100-BRF114 processes the data passing through it, so it is not transparent.
Use the Special Applications feature to allow the use of Internet applications which do not function correctly.
If this does solve the problem you can use the DMZ function. This should work with almost every application, but:
It is a security risk, since the firewall is disabled.
Only one (1) PC can use this feature.
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Appendix B
Specifications

TW100-BRF114

Model TW 100-BRF114 Dimensions 141mm(W) * 100mm(D) * 27mm(H)
B
Operating Temperature Storage Temperature Network Protocol: TCP/IP Network Interface: 5 Ethernet:
LEDs 11 Power Adapter 12V DC External

Regulatory Approvals

CE Standards
This product complies with the 99/5/EEC directives, including the following safety and EMC standards:
EN301489-1/-17
EN60950
CE Marking Warning
0° C to 40° C
-10° C to 70° C
4 * 10/100BaseT (RJ45) LAN connection 1 * 10/100BaseT (RJ45) for WAN
This is a Class B product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
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Appendix B - Specifications
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