TRENDnet TU3H4 User Manual

Quick Installation Guide

TU3-H4

1.02

Table of Contents

English 1

1. Before You Start

2. Install Hardware 2

3. Verify Installation 3

Technical Specifications 4
Troubleshooting 5

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Version 04.29.2011

1. Before You Start

Package Contents

TU3-H4

Ÿ
ŸMulti-Language Quick Installation Guide
ŸUSB 3.0 Type A to Type B Cable (1.8m/6ft)
ŸPower Adapter (5V DC, 2.5A)

System Requirements

Ÿ

USB Port: USB 3.0, 2.0 or 1.1

ŸUSB 3.0 Cable

Supported Operating Systems CPU Memory

Windows 7 (32/64-bit)

Windows Vista (32/64-bit)

Windows XP (32/64-bit)

Note:
USB 3.0 SuperSpeed is based on compatible operating systems. USB 3.0 is

backwards compatible with USB 2.0 and will work on all compatible operating
systems.

1GHz or above

800MHz or above

300MHz or above

1GB RAM or above

512MB RAM or above

256MB RAM or above

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2. Install Hardware

Note:

1. To take advantage of SuperSpeed USB 3.0, your computer's USB port and your USB
devices must support SuperSpeed USB 3.0

2. You must connect the power adapter to the TU3-H4.

1. Turn on your computer and wait until startup
completes.

2. Connect the included USB cable to the USB
Hub, and then to your computer's USB port.

3. Connect the power adapter to the TU3-H4 and
then into a power outlet.

4. Connect a USB device to an available USB port.

Your Installation is now complete

.

Register Your Product

To ensure the highest level of customer service and support, please take a moment to
register your product Online at: www.trendnet.com/register

Thank you for choosing TRENDnet.

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3. Verify Installation

Windows 7/ Vista

1. Right-click Computer and click Properties.
Then click Device Manager.

2. Expand “Universal Serial Bus controllers” and

verify that the Generic USB Hub has been
installed.

Windows XP

1. Right-click My Computer and click Properties.
Under the Hardware tab, click Device
Manager.

2. Expand “Universal Serial Bus controllers” and

verify that the Generic USB Hub has been
installed.

3

Technical Specifications

Hardware

Standards

LED Indicators

Data Rates

Weight

Humidity

Certifications

USB Ports

Power Supply

Dimensions (LxWxH)

Power Consumption

Temperature

Power adapter 5V DC, 2.5A

0.5 watts (max)

60 x 95 x 22mm (2.3 x 3.7 x 0.8in.)

USB 1.1, 2.0, 3.0

68g (2.4oz)

Operating: 0~55°C (32-131 °F)

Storage: -10~70°C (14-158 °F)

Max 90% non-condensing

CE, FCC

USB Port 1-4

Super speed: 5Gbps (USB 3.0)

High speed: 480Mbps (USB 2.0)

Full speed: 12Mbps (USB 1.1)

Low speed: 1.5Mbps (USB 1.0)

Input: 1 x Type-B

Output: 4 x Type-A

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Troubleshooting

1.

Can I connect or disconnect the USB cable while the computer is on?

Yes, you can connect or disconnect the USB cable, or any external USB device
while the computer is on because the USB interface is Plug-and-Play and
hot-pluggable.

2. I have a USB 2.0/1.1 cable. Can it work with USB 3.0 devices?

Yes, it works but it may cause problems for connecting SuperSpeed USB 3.0
external peripherals. Therefore, it is recommended that you use a certified USB

3.0 cable.

3. After successful installation of the TU3-H4 USB 3.0 Hub, I connected my
external USB device to the USB port, but it doesn't seem to work. What should I
do?

1. Verify that your external USB device works when you connect it directly to a
USB port on your computer.

. If you have an external power adapter that came with the external USB

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device, connect the power adapter to the device and power on the device.

3. Make sure that you have installed the correct driver for your external USB
device in Windows.

4. After I connected my USB device to the TU3-H4 USB 3.0 Hub, I am not getting
USB 3.0 speeds. What should I do?

Verify that you are using a certfied USB 3.0 cable.

1.

2. To take advantage of SuperSpeed USB 3.0, your USB devices must be
SuperSpeed USB 3.0.

5. Can I cascade/uplink two or more TU3-H4 together to gain more USB 3.0 ports?

Yes, you can connect/cascade more than one TU3-H4 together. You can connect
up to 127 USB peripherals of at one time.

If you still encounter problems or have any questions regarding the TU3-H4, please
contact TRENDnet's Technical Support Department.

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Limited Warranty

TRENDnet warrants its products against defects in material and workmanship, under normal
use and service, for the following lengths of time from the date of purchase.

TU3-H4

AC/DC Power Adapter, Cooling Fan and Power Supply carry a 1 year limited warranty

If a product does not operate as warranted during the applicable warranty period, TRENDnet
shall reserve the right, at its expense, to repair or replace the defective product or part and
deliver an equivalent product or part to the customer. The repair/replacement unit's warranty
continues from the original date of purchase. All products that are replaced become the
property of TRENDnet. Replacement products may be new or reconditioned. TRENDnet
does not issue refunds or credit. Please contact the point-of-purchase for their return policies.

TRENDnet shall not be responsible for any software, firmware, information, or memory data of
customer contained in, stored on, or integrated with any products returned to TRENDnet
pursuant to any warranty.

There are no user serviceable parts inside the product. Do not remove or attempt to service the
product by any unauthorized service center. This warranty is voided if (i) the product has been
modified or repaired by any unauthorized service center, (ii) the product was subject to accident,
abuse, or improper use (iii) the product was subject to conditions more severe than those
specified in the manual.

Warranty service may be obtained by contacting TRENDnet within the applicable warranty
period and providing a copy of the dated proof of the purchase. Upon proper submission of
required documentation a Return Material Authorization (RMA) number will be issued. An RMA
number is required in order to initiate warranty service support for all TRENDnet products.
Products that are sent to TRENDnet for RMA service must have the RMA number marked on the
outside of return packages and sent to TRENDnet prepaid, insured and packaged appropriately
for safe shipment. Customers shipping from outside of the USA and Canada are responsible for
return shipping fees. Customers shipping from outside of the USA are responsible for custom
charges, including but not limited to, duty, tax, and other fees.

- 3 Years Limited Warranty

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WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, THE CUSTOMER'S SOLE REMEDY SHALL BE, AT TRENDNET'S
OPTION, REPAIR OR REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE
EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,
EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
TRENDNET NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME
FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION
MAINTENANCE OR USE OF TRENDNET'S PRODUCTS.

TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND
EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT
EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT,
IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR
MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY
ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.

LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDNET ALSO
EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN
CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL,
INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE
OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER
FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE
POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR,
REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT TRENDNET'S OPTION.
THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY
REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.

Governing Law: This Limited Warranty shall be governed by the laws of the state of California.

PWP05202009v2

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Copyright ©2011. All Rights Reserved. TRENDnet.