TRENDnet TEW-921DAP User Manual

TRENDnet User’s Guide

Cover Page

TRENDnet User’s Guide

Table of contents

Table of Contents

Table of Contents ............................................................................ 2

Product Overview ........................................................................... 4

Package Contents .......................................................................................................... 4

Features ......................................................................................................................... 4

Product Hardware Features........................................................................................... 5

Application Diagram ...................................................................................................... 6

Connect wireless devices to your access point .............................................................. 6

Getting Started ............................................................................... 7

Steps to improve wireless connectivity ......................................................................... 8

Connect wireless devices to your access point .............................................................. 9

Configuration .................................................................................. 9

Wireless Networking and Security ................................................. 12

How to choose the type of security for your wireless network .................................. 12

Secure your wireless network ..................................................................................... 13

Connect wireless devices using WPS ........................................................................... 15

Advance configuration .................................................................. 16

Access the management page ..................................................................................... 16

Operating Modes ......................................................................................................... 17

Access Point .................................................................................. 18

Basic ............................................................................................................................. 18

Wireless Profile ............................................................................................................ 19

Wireless MAC filter ...................................................................................................... 20

Client Bridge ................................................................................. 20

Basic ............................................................................................................................. 20

Scan for wireless networks .......................................................................................... 21

WDS ............................................................................................. 22

WDS Link ...................................................................................................................... 22

Basic ............................................................................................................................. 22

Wireless Profile ............................................................................................................ 24

Repeater ....................................................................................... 24

Basic ............................................................................................................................. 24

Scan for wireless networks .......................................................................................... 25

Advanced wireless settings ......................................................................................... 25

Advanced Wireless ............................................................................................ 26

HT Physical Mode .............................................................................................. 26

Client Limit ......................................................................................................... 26

Band Steering .............................................................................................................. 26

Change your IP address ............................................................................................... 27

Create schedules ......................................................................................................... 27

Configure Spanning Tree ............................................................................................. 27

Set date and time ........................................................................................................ 28

Manage VLAN .............................................................................................................. 28

Traffic Shaping ............................................................................................................. 29

Enable SNMP ............................................................................................................... 29

Enable CLI .................................................................................................................... 30

LED Controls ................................................................................................................ 30

Maintenance & Monitoring ........................................................... 30

Reset to factory defaults ............................................................................................. 30

Backup and restore your configuration settings ......................................................... 30

Restart access point ..................................................................................................... 31

Upgrade your firmware ............................................................................................... 31

Configure log ............................................................................................................... 32

Test connectivity.......................................................................................................... 32

TRENDnet User’s Guide

Table of contents

Check system information ........................................................................................... 33

Check connected wireless clients ................................................................................ 33

IPv6 Status ................................................................................................................... 33

Software Controller utility ............................................................. 34

Installation ................................................................................................................... 34

Add and Delete Device ................................................................................................ 34

Device Settings ............................................................................................................ 35

Upgrade Firmware ....................................................................................................... 36

Load configuration ....................................................................................................... 36

Troubleshooting ............................................................................ 38

Appendix ...................................................................................... 39

TRENDnet User’s Guide

TEW-821DAP

Product Overview

TEW-821DAP

Package Contents

In addition to your router, the package includes:

 TEW-821DAP  5 ft. (1.5 m) network cable  CD-ROM (Utility and User’s Guide)  Quick Installation Guide  Power adapter (12V DC, 1A)  Mounting bracket

If any package contents are missing or damaged, please contact the retail store, online retailer, or reseller/distributor from which the product was purchased.

Features

TRENDnet’s high performance AC1200 Dual Band Wireless PoE Access Point,

model TEW-821DAP, supports Access Point (AP), Client, Wireless Distribution System (WDS) AP, WDS Bridge, WDS Station, and Repeater modes. It generates concurrent 867 Mbps WiFi AC and 300 Mbps WiFi N networks. The included Windows-based software controller manages multiple TEW-821DAPs and reduces WiFi management and troubleshooting time. It features advanced access control, QoS, traffic management, band steering, and captive portal support. The low profile blends into most environments and a mounting plate eases installation.

Multi-Language

Multi-Language Interface: English, Spanish, French, German, and Russian

Power over Ethernet (PoE)

Saves remote location installation time and costs with Gigabit PoE support (Optional power port for non-PoE installations)

Concurrent Dual Band AC1200: concurrent 867 Mbps WiFi AC + 300 Mbps WiFi N bands

Multi-Mode Support

Supports Access Point (AP), Client, WDS AP, WDS Bridge, WDS Station, and Repeater modes for each WiFi band independently

Software Controller

The included Windows-based Software Controller manages multiple TEW-821DAPs and reduces WiFi configuration, management, and troubleshooting time

Gigabit Port

Gigabit PoE LAN port maintains high performance connections to the wired network

Wireless Coverage

TRENDnet User’s Guide

TEW-821DAP

2.4GHz

5GHz

LAN

PWR

Extended wireless coverage with MIMO antenna technology

Encrypted Wireless

Support for wireless encryption of up to WPA2

Band Steering

Band steering alleviates network congestion by automatically directing wireless devices from the 2.4 GHz band to the 5 GHz band

WiFi Traffic Shaping

Manage traffic allocation per VLAN for each band separately

Multiple SSIDs

Create up to 8 SSIDs per band (16 total) Targeted Beamforming

Increased real-time performance by directing stronger wireless signals to your specific location

IPv6

IPv6 network support

Low Profile

Off white low profile shape blends into most environments

LED Control

Further reduce product visibility by turning off LED indicators

Mounting Plate

Mounting plate reduces installation time

*Maximum wireless signal rates are referenced from IEEE 802.11 theoretical specifications. Actual data throughput and coverage will vary depending on interference, network traffic, building materials and other conditions.

Product Hardware Features

Top View

 2.4GHz: This LED indicator turns green when the wireless is enabled. The LED

indicator blinks during data transmission

 5GHz: This LED indicator turns green when the wireless is enabled. The LED

indicator blinks during data transmission

 LAN: This LED indicator turns green when the access point LAN port is connected.

The LED indicator blinks during data transmission

 PWR: This indicator turns green when the device is powered.

Off white low profile housing

TRENDnet User’s Guide

TEW-821DAP

Reset

button

Front View

 Gigabit port: Plug an Ethernet cable (also called network cables) from

your access point to your router and wired network devices.

 Power port: Connect the power adapter from your access point power port to

an available power outlet.

 Reset button: Use a sharp tool to press and hold this button for 10 seconds to

reset the access point.

Application Diagram

The acces point provides concurrent 867 Mbps and WiFi AC and 300 Mbps WiFi N combined with AP, Client, WDS and Repeater modes support multiple applications.

Connect wireless devices to your access point

A variety of wireless network devices can connect to your wireless network such as:

 Wireless Laptop computers  Network media players  Wireless IP cameras  Smart Phones  Gaming Consoles  Internet enabled TVs

Each device may have its own software utility for searching and connecting to available

wireless networks, therefore, you must refer to the User’s Manual/Guide of your wireless client device to determine how to search and connect to this router’s wireless

network.

See the “Appendix” on page 53 for general information on connecting to a wireless

network.

Gigabit Port

Power port

TRENDnet User’s Guide

TEW-821DAP

Getting Started

For a typical wireless setup at home or office when using the access point in AP mode, please do the following:

Installation

1. Connect the power adapter to the power port of the access point. Or simply plug an Ethernet cable on the access point to a PoE (Power over Ethernet) switch that connects to your router or network.

2. If using the power adapter, plug an Ethernet cable to the access point and plug the other enf to your router or network.

3. Verify that all LEDs are on.

4. For your security, each TEW-821DAP comes pre-encrypted with a unique WiFi Name (SSID) and WiFi Password. You can find your device's SSID and WiFi password on the white labels located on the device. Use this information to connect to the TEW821DAP access point.

5. Verify your connection to you network by accessing the Internet. For advanced configuration continue to the advanced sections of the user manual.

Mounting device

1. Remove the mount plate from the access point.

2. Place the mounting plate on the wall or ceiling where the device will be located and mark the location of the screw holes. Ensure that the device has enough clearance to slide on and off the mounting plate.

3. Drill out the marked holes and insert the plastic wall anchors in to the wall.

4. Secure the mounting plate using the screws that came with the device.

TRENDnet User’s Guide

TEW-821DAP

5. Place the access point on the mounting plate and slide to lock into position.

Steps to improve wireless connectivity

There are a number of factors that can impact the range of wireless devices. Follow these tips to help improve your wireless connectivity:

1. Keep the number of obstructions to a minimum. Each obstruction can reduce the range of a wireless device. Position the wireless devices in a manner that will minimize the amount of obstructions between them.

a. For the widest coverage area, install your router near the center of your home, and

near the ceiling, if possible.

b. Avoid placing the router on or near metal objects (such as file cabinets and metal

furniture), reflective surfaces (such as glass or mirrors), and masonry walls.

c. Any obstruction can weaken the wireless signal (even non-metallic objects), so the

fewer obstructions between the router and the wireless device, the better.

d. Place the router in a location away from other electronics, motors, and fluorescent

lighting.

e. Many environmental variables can affect the router’s performance, so if your

wireless signal is weak, place the router in several locations and test the signal strength to determine the ideal position.

2. Building materials can have a large impact on your wireless signal. In an indoor environment, try to position the wireless devices so that the signal passes through less dense material such as dry wall. Dense materials like metal, solid wood, glass or even furniture may block or degrade the signal.

3. Antenna orientation can also have a large impact on your wireless signal. Use the wireless adapter’s site survey tool to determine the best antenna orientation for your wireless devices.

4. Interference from devices that produce RF (radio frequency) noise can also impact your signal. Position your wireless devices away from anything that generates RF noise, such as microwaves, radios and baby monitors.

If possible, upgrade wireless network interfaces (such as wireless cards in computers) from older wireless standards to 802.11n. If a wirelessly networked device uses an older standard, the performance of the entire wireless network may be slower. If you are still experiencing low or no signal consider repositioning the wireless devices or installing additional access points.

TRENDnet User’s Guide

TEW-821DAP

Connect wireless devices to your access point

A variety of wireless network devices can connect to your wireless network such as:

 Gaming Consoles  Internet enabled TVs  Network media players  Smart Phones  Wireless Laptop computers  Wireless IP cameras

Each device may have its own software utility for searching and connecting to available wireless networks, therefore, you must refer to the User’s Manual/Guide of your

wireless client device to determine how to search and connect to this router’s wireless

network.

See the “Appendix” on page 63 for general information on connecting to a wireless network.

Configuration

Note: The access point’s default management page http://192.168.10.100 is accessed through the use of your Internet web browser (e.g. Internet Explorer, Firefox, Chrome, Safari, and Opera) and will be referenced frequently in this User’s Guide.

Before accessing the web-based management page, configure the IP address and subnet mask of your computer to the following:

IP Address: 192.168.10.xxx Subnet Mask: 255.255.255.0

1. Open your web browser (e.g. Internet Explorer, Firefox, Safari, Chrome, or Opera) and go to http://tew-821dap or type in http://192.168.10.100.

2. Enter the default user name and password and then click Login. You can find your

device's SSID and WiFi password on the white labels located on the device. Use this information to connect to the TEW-821DAP access point.

TRENDnet User’s Guide

TEW-821DAP

Wizard

1. For the first time logging into the device the setup wizard will start automativally.

2. Your security the first step is to change the login password of the access point. Enter your new login password and click OK.

3. Your new password settings will be applied and you will be redirected to the login screen. You will need to use the new login password to proceed.

Using the utility

For additional information on the utility please go to software controller section.

1. Insert the CD ROM included with the access point.

2. Click on Software controller to install the utility.

3. Once the utility is installed click on Discover to refresh the list of access points.

4. Select the access point you want to configure.

TRENDnet User’s Guide

TEW-821DAP

5. Click on Device settings to configure the access point.

 Product Name: Displays the device model  IP Mode: Select the IP mode to apply on the device

o DHCP: Select this option to allow the device to receive IP address from your

DHCP server

o Static: Select this option to manually set the IP address of the device

 IP Address: Enter the IP address to assign to the device  Subnet Mask: Enter the subnet mask to assign to the device  Gateway: Enter the gateway IP address to assign to the device

 System Name: Assign name of the device to help distinguish between similar

devices

 Band: Select on the pull down menu the wireless interface to configure  Enable: Select this option to enable the selected wireless interface  Visible: Select this option to wireless broadcast the selected wireless interface

 SSID: Enter the SSID (Wireless Network Name) of the selected wireless interface  Security: Select the wireless encryption security for to assign the selected

wireless interface

 Key: Enter the wireless encryption security key or password  Channel: Select the wireless channel of the selected wireless interface  802.11 Mode: Select the 802.11 mode of the selected wireless interface  Password: Enter the login password of the device and click OK to save settings.

TRENDnet User’s Guide

TEW-821DAP

Wireless Networking and Security

How to choose the type of security for your wireless network

Setting up wireless security is very important. Leaving your wireless network open and unsecure could expose your entire network and personal files to outsiders. TRENDnet recommends reading through this entire section and setting up wireless security on your new router. There are a few different wireless security types supported in wireless networking each having its own characteristics which may be more suitable for your wireless network taking into consideration compatibility, performance, as well as the security strength along with using older wireless networking hardware (also called legacy hardware). It is strongly recommended to enable wireless security to prevent unwanted users from accessing your network and network resources (personal documents, media, etc.). In general, it is recommended that you choose the security type with the highest strength and performance supported by the wireless computers and devices in your network. Please review the security types to determine which one you should use for your network.

Wireless Encryption Types

 WEP: Legacy encryption method supported by older 802.11b/g hardware. This is

the oldest and least secure type of wireless encryption. It is generally not recommended to use this encryption standard, however if you have old 802.11 b or

802.11g wireless adapters or computers with old embedded wireless cards(wireless clients), you may have to set your router to WEP to allow the old adapters to connect to the router.

Note: This encryption standard will limit connection speeds to 54Mbps.

 WPA: This encryption is significantly more robust than the WEP technology. Much

of the older 802.11g hardware was been upgraded (with firmware/driver upgrades) to support this encryption standard. Total wireless speeds under this encryption type however are limited to 54Mbps.

 WPA-Auto: This setting provides the router with the ability to detect wireless

devices using either WPA or WPA2 encryption. Your wireless network will automatically change the encryption setting based on the first wireless device connected. For example, if the first wireless client that connects to your wireless network uses WPA encryption your wireless network will use WPA encryption. Only when all wireless clients disconnect to the network and a wireless client with WPA2 encryption connects your wireless network will then change to WPA2 encryption.

Note: WPA2 encryption supports 802.11n speeds and WPA encryption will limit your connection speeds to 54Mbps

 WPA2: This is the most secure wireless encryption available today, similar to WPA

encryption but more robust. This encryption standard also supports the highest connection speeds. TRENDnet recommends setting your router to this encryption standard. If you find that one of your wireless network devices does not support WPA2 encryption, then set your router to either WPA or WPA-Auto encryption.

Note: Check the specifications of your wireless network adapters and wireless appliances to verify the highest level of encryption supported. Below is brief

comparison chart of the wireless security types and the recommended configuration depending on which type you choose for your wireless network.

Security Standard

WEP

WPA

WPA2

Compatible Wireless Standards

IEEE 802.11a/b/g (802.11n devices will operate at

802.11g to connect using this standard)

IEEE 802.11a/b/g (802.11n devices will operate at

802.11g to connect using this standard)

IEEE 802.11a/b/g/n

Highest Performance Under This Setting

Up to 54Mbps

Up to 450Mbps (11n) and up to 1.3Gbps (11ac)*

Encryption Strength

Low

Medium

High

Additional Options

Open System or Shared Key, HEX or ASCII, Different key sizes

TKIP or AES, Preshared Key or RADIUS

Recommended Configuration

Open System ASCII 13 characters

TKIP Preshared Key 8-63 characters

AES Preshared Key 8-63 characters

*Dependent on the maximum 802.11n/ac data rate supported by the device (150Mbps, 300Mbps, 450Mbps, 867Mbps, or 1.3Gbps)

TRENDnet User’s Guide

TEW-821DAP

Secure your wireless network

Wireless (2.4GHz or 5GHz)> Security

After you have determined which security type to use for your wireless network (see “How to choose the security type for your wireless network” on page 12), you can set up

wireless security.

1. Log into your router management page (see “Access the management page” on page

16).

2. Click on the Wireless network you want to configure button (Wireless 2.4GHz or 5GHz).

3. Underneath the basic wireless band section, you will see Wireless Network and all your wireless network profiles will be listed.

4. Click on the Edit button next to the wireless profile you want to configure.

5. Select from the drop-down list to the wireless security to configure.

Selecting WEP-OPEN, WEP-SHARED:If selecting WEP (Wired Equivalent Privacy), please review the WEP settings to configure and click Apply to save the changes.

Note: WPS functionality is not available when using WEP.

In the Security Mode drop-down list, select WEP-OPEN or WEP-SHARED.

Note: It is recommended to use WEP-OPEN because it is known to be more secure than Shared Key.

 Default Key: Select the WEP Key from the drop down list to use  Network Key 1-4

o This is where you enter the WEP key needed for a computer to connect to the

router wirelessly

o You can define up to 4 passwords or 4 keys. Only one key can be active at a given

time. Most users simply define one key.

o Choose a key index 1, 2, 3, or 4 and enter the key. o When connecting to the router, the client must match both the password and the

Key number. (e.g. if you have activated Key 2 with a password of 12345, then the client must select: Key 2 (entering Key 1, 3, or 4 will block the ability to connect) and enter password 12345)

WEP Key Format

HEX

ASCII

Character set

0-9 & A-F, a-f only

Alphanumeric (a,b,C,?,*, /,1,2, etc.)

64-bit key length

10 characters

5 characters

128-bit key length

26 characters

13 characters

TRENDnet User’s Guide

TEW-821DAP

Note: It is recommended to use 128-bit format because it is more secure to use a key that consists of more characters.

 HEX or ASCII: Select which WEP code type to assign

Selecting WPA- Personal, WPA2- Personal, WPA2- Personal, or Mixed (WPA2-PSK recommended): In the Security Mode drop-down list, select WPA- Personal

The following section outlines options when selecting WPA-Personal, WPA2- Personal, or WPA2- Personal Mixed (Preshared Key Protocol),

 WPA Cipher: Select a Cipher Type to use. When selecting WPA-PSK security, it is

recommended to use TKIP + AES.

o When selecting WPA2- Personal Mixed security, it is recommended to use

TKIP+AES.

o When selecting WPA2- Personal security, it is recommended to use AES.

 Pre-Shared Key: Enter the passphrase or password

o This is the password or key that is used to connect your computer to this router

wirelessly

Note: 8-63 alphanumeric characters (a,b,C,?,*, /,1,2, etc.)

 Key Update Interval: Enter the time interval (seconds) of when the network

passphrase will rotate.

Note: It is recommended to use the default interval time. Your passphrase will not change, rotation of the key is part of the WPA protocol and designed to increase security.

Selecting WPA-Enterprise, WPA2-Enterprise, or WPA2-Enterprise Mixed:

The following section outlines options when selecting WPA-Enterprise. WPA2Enterprise or WPA2-Enterprise Mixed known as EAP (Extensible Authentication Protocol). Also known as called Remote Authentication Dial-In User Service or RADIUS.

Note: This security type requires an external RADIUS server, PSK only requires you to create a passphrase.

 WPA Cipher: Select a Cipher Type to use. When selecting WPA-PSK security, it is

recommended to use TKIP + AES.

 Key Update Interval: Enter the time interval (seconds) of when the network

passphrase will rotate.

Note: It is recommended to use the default interval time. Your passphrase will not change, rotation of the key is part of the WPA protocol and designed to increase security.

 IP Address: Enter the IP address of the RADIUS server. (e.g. 192.168.10.250)  Port: Enter the port your RADIUS server is configured to use for RADIUS

authentication.

Note: It is recommended to use port 1812 which is typical default RADIUS port.

 Shared Secret: Enter the shared secret used to authorize your router with your

RADIUS server.

+ 31 hidden pages

TRENDnet TEW-921DAP User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual