Trendnet TEW-830MDR2K, TEW-830MDR User's Guide

TRENDnet User’s Guide

Cover Page

TRENDnet User’s Guide

Table of Contents

Product Overview ........................................................................... 1

Package Contents .......................................................................................................... 1

Features ......................................................................................................................... 2

Product Hardware Features........................................................................................... 3

Application Diagram ...................................................................................................... 4

Initial Setup .................................................................................... 5

Creating a Home Network ............................................................................................. 5

Router Installation ......................................................................................................... 6

TRENDnet Mesh App Settings .......................................................... 9

TRENDnet Web GUI Settings.......................................................... 24

Access your router management web configuration page ......................................... 24

Check the router system information .......................................................................... 25

Wireless Settings ......................................................................................................... 29

Guest Network ............................................................................................................. 31

Connect wireless devices to your router ..................................................................... 32

Steps to improve wireless connectivity ....................................................................... 32

DMZ ................................................................................................................... 39

Denial of Service (DoS) ................................................................................................ 40

Port Forwarding ........................................................................................................... 40

Identify your network on the Internet ........................................................................ 42

Allow remote access to your router management page ............................................. 43

Web Management System (Router Limits™) ............................................................... 44

Setup your router with Router Limits ................................................................ 44

Router Limits Content Management ................................................................. 46

Enable/disable UPnP on your router ........................................................................... 48

Backup and restore your configuration settings ......................................................... 49

Reboot your router / mesh network ........................................................................... 49

Upgrade your router firmware .................................................................................... 50

Reset your router to factory defaults .......................................................................... 51

Router Default Settings ............................................................................................... 52

View your router log .................................................................................................... 52

Advanced settings ......................................................................... 53

Bridge Mode Operation ..................................................................................... 53

Wired Mesh Backhaul ........................................................................................ 53

Table of Contents

Technical Specifications ................................................................ 54

Change your router IP address .................................................................................... 33

Set up the DHCP server on your router ....................................................................... 33

Set up DHCP reservation .............................................................................................. 34

Manually configure your Internet connection ............................................................. 35

Troubleshooting ........................................................................... 56

Appendix ...................................................................................... 57

IPv6 Settings ................................................................................................................ 35

Add static routes .......................................................................................................... 36

File Sharing .................................................................................................................. 37

Firewall ........................................................................................................................ 39

Open a device on your network to the Internet .......................................................... 39

TRENDnet User’s Guide

Product Overview

TEW-830MDR

Package Contents

TEW-830MDR package includes:

• TEW-830MDR

• Quick Installation Guide

• Network cable 0.5m (1.6 ft.)

• Power adapter (12V DC, 1.5A)

• Wall mount screws

TEW-830MDR2K package includes:

• 2 x TEW-830MDR

• Quick Installation Guide

• 2 x Network cable 0.5m (1.6 ft.)

• 2 x Power adapter (12V DC, 1.5A)

• Wall mount screws

If any package contents are missing or damaged, please contact the retail store, online retailer, or reseller/distributor from which the product was purchased.

TEW-830MDR / TEW-830MDR2K

TEW-830MDR2K

TRENDnet User’s Guide

Features

TRENDnet’s AC2200 WiFi Mesh Router System is designed to blanket your home or small office in seamless WiFi coverage. The AC2200 WiFi Mesh Router System provides ample coverage for up to a 4,000 square foot home. For larger homes, simply add additional AC2200 WiFi Mesh Routers to the system for expanded WiFi coverage.

The WiFi mesh router system uses an intuitive app-based installation process, making setup a breeze using our TRENDnet WiFi Mesh app. In minutes, you’ll have your AC2200 WiFi Mesh Router System up and running providing whole home WiFi coverage.

Our WiFi mesh router system also supports cutting-edge content filtering powered by Router Limits™. Router Limits' innovative tools offer an enhanced user experience for device-level scheduling and filtering capabilities. By offering access to these advanced web content filtering and productivity tools, the mesh router system allows you to take control of the Internet, whether it be for your business or your home.

Mesh Made Simple

The WiFi mesh router system uses an intuitive app-based installation process, making setup a breeze using our TRENDnet WiFi Mesh app

Whole Home WiFi Coverage

The AC2200 WiFi Mesh Router System provides ample coverage for up to a 4,000 square foot home. For larger homes, simply add additional AC2200 WiFi Mesh Routers to the system for expanded WiFi coverage

Router Limits

Router Limits' innovative tools offers an enhanced user experience for device-level scheduling and filtering capabilities. Offering access to these advanced web content filtering and productivity tools allows you to take control of your Internet, whether it be for business or home

Airtime Fairness

This smart WiFi feature calculates and determines which clients have priority over others. Clients that are faster and closer to the Mesh Router will have the highest priority while clients that are slower and farther away will have lower priority, freeing up WiFi resources

Band Steering

With band steering technology, the mesh router system alleviates network congestion by automatically directing wireless devices from the 2.4GHz band to the 5GHz band

Targeted Beamforming

Beamforming increases real-time performance by directing stronger wireless signals to your specific location. Beamforming improves wireless range, reception, and throughput

Monitoring

The TRENDnet WiFi Mesh app allows you to monitor each WiFi mesh router and connection status of network devices

Parental Controls

Limit access to specific websites and control connected device access to the network

Guest Network

Create an isolated WiFi network for guest internet access

IPv6

IPv6 network support

Gigabit Ports

1 x Gigabit WAN Port, 1 x Gigabit LAN Port

USB 3.0 Share Port

Share content across the network with the USB 3.0 share port on each mesh router

*Maximum wireless signal rates are referenced from IEEE 802.11 theoretical specifications. Actual data throughput and coverage will vary depending on interference, network traffic, building materials, and other conditions. For maximum performance of up to 867Mbps, use with an 867Mbps 802.11ac wireless adapter. For maximum performance of up to 400Mbps, use with a 400Mbps 802.11n wireless adapter. Multi-User MIMO (MU-MIMO) requires the use of multiple MU-MIMO enabled wireless adapters.

TEW-830MDR / TEW-830MDR2K

Item

Description

USB 3.0 Port

Connect USB storage devices to share over the network via Windows® SMB/CIFS, Samba.

Gigabit LAN Port

Connect an Ethernet cable (also called network cable)

device such as a computer.

Gigabit WAN/Internet

(Blue)

Connect an Ethernet cable from your router Internet

WPS Button (Wi-Fi

Push and hold this button for 3 seconds and release to

when WPS is activated.

On/Off Power Switch

Push the router On/Off power switch to turn your router “On” (Inner position) or “Off” (Outer position).

Power Port

Connect the included power adapter from your router power port and to an available power outlet.

Reset Button

Using a pen or paperclip, push and hold the reset

TRENDnet User’s Guide

Product Hardware Features

Rear View

(White)

Port

Protected Setup)

from your router LAN ports to your wired network

port to your modem.

activate WPS. The Power LED on front panel will blink

button for 15 seconds and release to reset the router.

TEW-830MDR / TEW-830MDR2K

LED Indicator

Description

Orange

Blinking – Device is ready for initial setup.

settings.

White

Blinking – Device is applying configuration settings. Solid – Device is operating normally.

Blue

Blinking – Devices are pairing to WiFi mesh network.

completed

Red

Blinking – Issue detected (Mesh device disconnect, lost

factory defaults.

TRENDnet User’s Guide

Front View

Internet connection, etc.) Blinking Rapidly – Device is resetting to factory default.

Note: Using a paperclip, push and hold the reset button for 10 seconds or more and release to initiate a reset to

TEW-830MDR / TEW-830MDR2K

Application Diagram

Blinking Rapidly – Indicates WiFi connection was successful during initial setup.

Note: The LED will change from white to orange after device powers on when device is at factory default

Note: Additional device LED may blink between orange and blue during pairing process and red after pairing is

TRENDnet User’s Guide

Initial Setup

Creating a Home Network

What is a network?

A network is a group of computers or devices that can communicate with each other. A home network of more than one computer or device also typically includes Internet access, which requires a router.

A typical home network may include multiple computers, a media player/server, a printer, a modem, and a router. A large home network may also have a switch, additional routers, access points, and many Internet-capable media devices such as TVs, game consoles, and Internet cameras.

• Modem – Connects a computer or router to the Internet or ISP (Internet Service

Provider).

• Router – Connects multiple devices to the Internet.

• Switch –Connect several wired network devices to your home network. Your

router has a built-in network switch (the LAN port 1-4). If you have more wired network devices than available Ethernet ports on your router, you will need an additional switch to add more wired connections.

How to set up a home network

1. For a network that includes Internet access, you’ll need:

• Computers/devices with an Ethernet port (also called network port) or wireless

networking capabilities.

• A modem and Internet service to your home, provided by your ISP (modem

typically supplied by your ISP).

• A router to connect multiple devices to the Internet.

2. Make sure that your modem is working properly. Your modem is often provided by your Internet Service Provider (ISP) when you sign up for Internet service. If your modem is not working contact your ISP to verify functionality.

3. Set up your router. See “How to setup your router” below.

4. To connect additional wired computers or wired network devices to your network, see “Connect additional wired devices to your network

5. To set up wireless security on your router, see “Wireless Networking and Security” on page 18.

How to setup your router

Refer to the Quick Installation Guide or continue to the next section “

Installation” on page 6 for more detailed installation instructions.

Where to find more help

In addition to this User’s Guide, you can find help below:

• http://www.trendnet.com/support

available from this Web page)

TEW-830MDR / TEW-830MDR2K

” on page 9.

Router

(documents, downloads, and FAQs are

TRENDnet User’s Guide

Router Installation

Before you Install

Many Internet Service Providers (ISPs) allow your router to connect to the Internet without verifying the information fields listed below. Skip this section for now and if your router cannot connect to the Internet using the standard installation process, come back to this page and contact your ISP to verify required ISP specification fields listed below.

1. Obtain IP Address Automatically (Dynamic IP/DHCP)

Host Name:_______________ (Optional, if required by ISP for Compatibilty) Primary DNS Server Address: _____. _____._____._____ (Optional) Secondary DNS Servers Address : _____. _____._____._____ (Optional) MTU:_______ (Default: 1500, change if required by ISP) MAC Address: ___:___:___:___:___:___ Clone your PC MAC Address (Optional)

2. Static IP/Fixed IP address

IP Address: _____. _____._____._____ (e.g. 215.24.24.129) Subnet Mask: _____. _____._____._____ Default Gateway IP Address: _____. _____._____._____ Primary DNS Server Address: _____. _____._____._____ Secondary DNS Servers Address : _____. _____._____._____ (Optional) MTU:_______ (Default: 1500, change if required by ISP) MAC Address: ___:___:___:___:___:___ Clone your PC MAC Address (Optional)

3. PPPoE Dynamic IP (DHCP) / PPPoE Static IP

Type (Dynamic IP/DHCP or Static IP) IP Address (Static IP): _____. _____._____._____ (e.g. 215.24.24.129) Username: _________ Password: ________________ Service Name: _________________ (Optional) DNS Servers Address 1 (Static IP): _____. _____._____._____ DNS Servers Address 2 (Static IP): _____. _____._____._____ (Optional) Reconnect Mode: Always / On Demand / Manual (Optional)

MTU:_______ (Default: 1500, change if required by ISP) MAC Address: ___:___:___:___:___:___ Clone your PC MAC Address (Optional)

4. PPTP

Type (Dynamic IP/DHCP or Static IP) PPTP IP Address: _____. _____._____._____ (e.g. 215.24.24.129) PPTP Subnet Mask: _____. _____._____._____ (e.g. 255.255.255.0) PPTP Gateway:_____. _____._____._____ (e.g. 215.24.24.1) PPTP Server: _____________________ (e.g. 215.24.24.150) Username: _________ Password: ________________ Reconnect Mode: Always / On Demand / Manual (Optional) DNS Servers Address 1 (Static IP): _____. _____._____._____ DNS Servers Address 2 (Static IP): _____. _____._____._____ (Optional) MTU:_______ (Default: 1500, change if required by ISP) MAC Address: ___:___:___:___:___:___ Clone your PC MAC Address (Optional) MPPE (Microsoft® Point-to-Point Encryption) w/ MS-CHAPv2 Enabled:____(Yes or No)

5. L2TP

Type (Dynamic IP/DHCP or Static IP) L2TP IP Address: _____. _____._____._____ (e.g. 215.24.24.129) L2TP Subnet Mask: _____. _____._____._____ (e.g. 255.255.255.0) L2TP Gateway:_____. _____._____._____ (e.g. 215.24.24.1) L2TP Server: _____________________ (e.g. 215.24.24.150) Username: _________ Password: ________________ Reconnect Mode: Always / On Demand / Manual (Optional) DNS Servers Address 1 (Static IP): _____. _____._____._____ DNS Servers Address 2 (Static IP): _____. _____._____._____ (Optional) MTU:_______ (Default: 1500, change if required by ISP) MAC Address: ___:___:___:___:___:___ Clone your PC MAC Address (Optional) MPPE (Microsoft® Point-to-Point Encryption) w/ MS-CHAPv2 Enabled:____(Yes or No)

TEW-830MDR / TEW-830MDR2K

TRENDnet User’s Guide

Hardware Installation

1. Connect your modem to the mesh router Internet port (blue and connect the included power adapter.

Note: If you purchased a mesh network kit with multiple units, you can choose any of the units to set up first as the master. The router may take up to one minute to boot up. When the router LED changes form white to orange, this indicates that the router is ready for setup. For the initial setup, do no power on any other units except the single unit to be setup as master.

2. Using your mobile device, download and install the TRENDnet Mesh mobile app by

scanning the appropriate QR code below for y our mobile device.

3. After the app installation is complete, open the TRENDnet Mesh app.

TEW-830MDR / TEW-830MDR2K

4. Click on the blue text link Wizard at the bottom of the screen to start the router setup wizard and follow the steps to complete the setup.

TRENDnet User’s Guide

5. When reaching the final step, if setting up one router only, tap Connect to TRENDnet Mesh now at the bottom of the screen to connect to the router with the new settings

and login. Otherwise, if you are connecting additional mesh units to your WiFi mesh network, tap Add more devices and follow the remaining steps to add the new mesh unit to your WiFi mesh network.

Note: The additional unit may take up to one minute to boot up. When the unit LED

changes from white to orange, this indicates that the unit is ready for setup. Please make sure that the location of the additional unit is within at least 3m (9.84 ft.) range of the master router for initial setup.

6. When setup is completed, tap Login to access the router management configuration.

7. Your WiFi mesh network setup is complete.

Note: If you have more than one unit connected to your WiFi mesh network, you can tap

the additional units listed under the Connection Status to determine if the unit is installed within optimal range of the master router. If the range is indicated as too far or too close, you can physically move additional units to determine an optimal range and location through the app.

TEW-830MDR / TEW-830MDR2K

TRENDnet User’s Guide

TRENDnet Mesh App Settings

At the login screen, enter the user name and password you created during initial setup and tap Login.

The main page displays the tested Internet bandwidth and any additional TEW-830MDR mesh nodes connected to your mesh network.

TEW-830MDR / TEW-830MDR2K

TRENDnet User’s Guide

Devices

TEW-830MDR / TEW-830MDR2K

TRENDnet User’s Guide

Devices / Node Advanced Settings

WPS (WiFi Protected Setup)

WPS is a feature that allows you to easily connect wireless client devices to your wireless router or mesh network. If you wireless client devices support WPS, you can tap the WPS button on the app to activate the WPS pairing process on your TEW-830MDR, then push the WPS button on your wireless client device to connect. The pairing process may take up to 2 minutes to complete.

Samba

Samba is a network protocol that allows you to access shared files through your network. In order to share files, you will need to plug in a USB storage device on the USB port of the TEW-830MDR.

1. Plug in USB storage device into the USB port. Select the correct device in the app that you plugged the USB storage device and enable Samba.

2. Under Windows®, you can access the USB storage device on your computer under Computer > Network > TRENDNETXXXXXX > sda1.

Note: Each TEW-830MDR unit will be listed under Computer > Network section with the format TRENDNETXXXXXX (ex: TRENDNET459681, TRENDNET459682, etc.).

If your Windows® computer is not able to discover any network devices, you may not have network discovery and file sharing enabled, therefore, you may need to set the network to a private network and turn the feature on in Windows®

TEW-830MDR / TEW-830MDR2K

TRENDnet User’s Guide

3. When prompted for a user name and password, enter the same user name and password you created during the initial app setup which is the same user name and password used to log into your router using the app.

TEW-830MDR / TEW-830MDR2K

TRENDnet User’s Guide

WiFi

WiFi Guest Network

TEW-830MDR / TEW-830MDR2K

TRENDnet User’s Guide

WiFi / Advanced Settings

Parental Controls

TEW-830MDR / TEW-830MDR2K

Note: Increasing the bandwidth setting may allow you to obtain WiFi throughput however, depending on the WiFi environment and interference, this may negatively affect your WiFi connection stability.

TRENDnet User’s Guide

In the parental control list of client devices, tap the client device would like to apply the parental control rule. In this example, we’ll select User1.

TEW-830MDR / TEW-830MDR2K

Note: If you are applying a scheduled rule, please ensure the device time settings are set correctly before applying the schedule rule.

TRENDnet User’s Guide

TEW-830MDR / TEW-830MDR2K

TRENDnet User’s Guide

Parental Controls/QoS

For the QoS settings, you can prioritize traffic by setting specific clients to high priority. Tap Save to save the configuration settings.

TEW-830MDR / TEW-830MDR2K

TRENDnet User’s Guide

Settings

Tap the menu icon at the top left of the Home page.

When the menu appears, tap Settings.

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+ 45 hidden pages