TRENDnet’s high performance AC1200 Dual Band Indoor Wireless PoE Access Point,
model TEW-821DAP, supports Access Point (AP), Client Bridge, Wireless Distribution
System Access Point (WDS AP), WDS Bridge, WDS Station, and Repeater modes. This
wireless indoor access point generates concurrent 867Mbps WiFi AC and 300Mbps WiFi
N networks. MU-MIMO technology processes multiple data streams simultaneously,
increasing real-time WiFi performance when multiple devices access the network. It
features advanced access control, QoS, traffic management, band steering, and captive
portal support. The low-profile housing design blends into most environments and
includes a convenient wall / ceiling mounting plate with cable guard.
Concurrent Dual Band
AC1200: concurrent 867 Mbps WiFi AC + 300 Mbps WiFi N bands
TEW-821DAP
Package Contents
In addition to your access point, the package includes:
TEW-821DAP
5 ft. (1.5 m) network cable
Quick Installation Guide
Power adapter (12V DC, 1A)
Mounting plate and cable guard
If any package contents are missing or damaged, please contact the retail store, online
retailer, or reseller/distributor from which the product was purchased.
Power over Ethernet (PoE)
Saves installation time and costs with gigabit PoE support (optional power port for nonPoE installations)
Access Point Modes
Supports Access Point (AP), Client, WDS AP, WDS Bridge, WDS Station, and Repeater
modes for each WiFi band independently
Gigabit Port
Gigabit PoE LAN port maintains high performance connections to the wired network
Wireless Coverage
Extended wireless coverage with MU-MIMO antenna technology
MU-MIMO Performance
MU-MIMO technology enables the access point to process multiple data streams
simultaneously, and increases real-time WiFi performance
Band steering alleviates network congestion by automatically directing wireless devices
from the 2.4 GHz band to the 5 GHz band
Product Hardware Features
WiFi Traffic Shaping
Manage traffic allocation per VLAN for each band separately
Multiple SSIDs
Create up to 8 SSIDs per band (16 total)
Low Profile
Low-profile shape housing design blends into most environments
LED Control
Reduce product visibility by turning off LED indicators
Mounting Plate
Wall / Ceiling mounting plate with cable guard
*Maximum wireless signal rates are referenced from IEEE 802.11 theoretical
specifications. Actual data throughput and coverage will vary depending on interference,
network traffic, building materials and other conditions.
PWR: This indicator turns green when the device is powered.
LAN: This LED indicator turns green when the access point LAN port is connected.
The LED indicator blinks during data transmission
5GHz: This LED indicator turns green when the wireless is enabled. The LED
indicator blinks during data transmission
2.4GHz: This LED indicator turns green when the wireless is enabled. The LED
Gigabit PoE port: Plug an Ethernet cable (also called network cables) from
your access point to your router and wired network devices. The Gigabit port
complies with standard 802.3af/at PoE/PoE+ so you can connect to connect the AP
to a PoE switch or injector that complies with 802.3af/at.
Power port (optional): If you are not using PoE to power the AP, you can connect
the power adapter from your access point power port to an available power outlet.
Reset button: Use a sharp tool to press and hold this button for 15 seconds to
reset the access point.
Power button: If your access point is to be powered using the power adapter, this
toggle button can be used to turn on or off the access point. Note: this only affects
the Power Port connection, this button has no function if your access point is
powered by a PoE connection.
For a typical wireless setup at home or office when using the access point in AP mode,
please do the following:
Installation
1. Connect the power adapter to the power port of the access point. Or simply plug an
Ethernet cable on the access point to a PoE (Power over Ethernet) switch that
connects to your router or network.
2. If using the power adapter, plug an Ethernet cable to the access point and plug the
other end to your router or network.
3. Verify that all LEDs are on.
4. For your security, each TEW-821DAP comes pre-encrypted with a unique WiFi Name
(SSID) and WiFi Password. You can find your device's SSID and WiFi password on the
white labels located on the device. Use this information to connect to the TEW821DAP access point.
Mounting device
To mount the access point, first route the network cable through the largest opening in
the mounting plate and install the mounting plate to the desired wall or ceiling using the
included drywall anchors and screws. Install the mounting plate with the correct
orientation. After the mounting plate is properly installed, connect the network cable to
the network LAN port of the access point, align the access point mounting holes with
the mounting plate clips and rotate the access point clockwise to lock into place. Finally,
5. Verify your connection to you network by accessing the Internet. For advanced
configuration continue to the advanced sections of the user manual.
install the cable guard by sliding it onto the mounting plate until it locks into place.
Steps to improve wireless connectivity
There are a number of factors that can impact the range of wireless devices. Follow
these tips to help improve your wireless connectivity:
1. Keep the number of obstructions to a minimum. Each obstruction can reduce the
range of a wireless device. Position the wireless devices in a manner that will
minimize the amount of obstructions between them.
a. For the widest coverage area, install your router near the center of your home, and
near the ceiling, if possible.
b. Avoid placing the access point on or near metal objects (such as file cabinets and
metal furniture), reflective surfaces (such as glass or mirrors), and masonry walls.
c. Any obstruction can weaken the wireless signal (even non-metallic objects), so the
fewer obstructions between the router and the wireless device, the better.
d. Place the access point in a location away from other electronics, motors, and
fluorescent lighting.
e. Many environmental variables can affect the router’s performance, so if your
wireless signal is weak, place the access point in several locations and test the signal
strength to determine the ideal position.
2. Building materials can have a large impact on your wireless signal. In an indoor
environment, try to position the wireless devices so that the signal passes through
less dense material such as dry wall. Dense materials like metal, solid wood, glass or
even furniture may block or degrade the signal.
3. Antenna orientation can also have a large impact on your wireless signal. Use the
wireless adapter’s site survey tool to determine the best antenna orientation for your
wireless devices.
4. Interference from devices that produce RF (radio frequency) noise can also impact
your signal. Position your wireless devices away from anything that generates RF
noise, such as microwaves, radios and baby monitors.
If possible, upgrade wireless network interfaces (such as wireless cards in computers)
from older wireless standards to 802.11n. If a wirelessly networked device uses an older
standard, the performance of the entire wireless network may be slower. If you are still
experiencing low or no signal, consider repositioning the wireless devices or installing
additional access points.
Connect wireless devices to your access point
A variety of wireless network devices can connect to your wireless network such as:
Gaming Consoles
Internet enabled TVs
Network media players
Each device may have its own software utility for searching and connecting to available
wireless networks, therefore, you must refer to the User’s Manual/Guide of your
wireless client device to determine how to search and connect to this router’s wireless
network.
See the “Appendix” on page 63 for general information on connecting to a wireless
network.
Configuration
Note:The access point’s default management page http://192.168.10.100 is accessed
through the use of your Internet web browser (e.g. Internet Explorer, Firefox, Chrome,
Safari, and Opera) and will be referenced frequently in this User’s Guide.
IP Address: 192.168.10.xxx
Subnet Mask: 255.255.255.0
1. Open your web browser (e.g. Internet Explorer, Firefox, Safari, Chrome, or Opera) and
go to http://tew-821dap or type in http://192.168.10.100.
2. Enter the default user name and password and then click Login. You can find your
device's SSID and WiFi password on the white labels located on the device. Use this
information to connect to the TEW-821DAP access point.
Wizard
1. For the first-time logging into the device the setup wizard will start automatically.
2. For your security, the first step is to change the login password of the access point.
Enter your new login password and click OK.
Before accessing the web-based management page, configure the IP address and
subnet mask of your computer to the following:
Product Name: Displays the device model
IP Mode: Select the IP mode to apply on the device
oDHCP: Select this option to allow the device to receive IP address from
your DHCP server
oStatic: Select this option to manually set the IP address of the device
IP Address: Enter the IP address to assign to the device
Subnet Mask: Enter the subnet mask to assign to the device
Gateway: Enter the gateway IP address to assign to the device
System Name: Assign name of the device to help distinguish between similar
devices
VLAN ID: Assigns the VLAN ID for the Ethernet port.
Band Steer: Select this to enable/disable band steering (Only available on dual
band AP models)
Band: Select on the pull-down menu the wireless interface to configure (5GHz
only available on dual band AP models)
802.11 Mode: Select the 802.11 mode of the selected wireless interface
Channel: Select the wireless channel of the selected wireless interface
VLAN ID: Assigns the VLAN ID for the primary SSID.
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TEW-821DAP
8
Separate Stations: Select this option to restrict wireless client devices from
accessing other client devices connected to this network(s).
Enable: Select this option to enable the selected wireless interface
Visible: Select this option to wireless broadcast the selected wireless interface
SSID: Enter the SSID (Wireless Network Name) of the selected wireless interface
Security: Select the wireless encryption security for to assign the selected
wireless interface
Key: Enter the wireless encryption security key or password
Password: Enter the login password of the device and click OK to save settings
Open System or
Shared Key,
HEX or ASCII,
Different key sizes
TKIP or AES,
Preshared Key or
RADIUS
TKIP or AES,
Preshared Key or
RADIUS
Recommended
Configuration
Open System ASCII
13 characters
TKIP
Preshared Key
8-63 characters
AES
Preshared Key
8-63 characters
*Dependent on the maximum 802.11n/ac data rate supported by the device (150Mbps,
300Mbps, 450Mbps, 867Mbps, or 1.3Gbps)
Wireless Networking and Security
How to choose the type of security for your wireless network
Setting up wireless security is very important. Leaving your wireless network open and
unsecure could expose your entire network and personal files to outsiders. TRENDnet
recommends reading through this entire section and setting up wireless security on your
new access point.
There are a few different wireless security types supported in wireless networking each
having its own characteristics which may be more suitable for your wireless network
taking into consideration compatibility, performance, as well as the security strength
along with using older wireless networking hardware (also called legacy hardware).
It is strongly recommended to enable wireless security to prevent unwanted users from
accessing your network and network resources (personal documents, media, etc.).
In general, it is recommended that you choose the security type with the highest
strength and performance supported by the wireless computers and devices in your
network. Please review the security types to determine which one you should use for
your network.
Wireless Encryption Types
WEP: Legacy encryption method supported by older 802.11b/g hardware. This is
the oldest and least secure type of wireless encryption. It is generally not
recommended to use this encryption standard, however if you have old 802.11 b or
802.11g wireless adapters or computers with old embedded wireless cards(wireless
clients), you may have to set your router to WEP to allow the old adapters to
connect to the router.
Note: This encryption standard will limit connection speeds to 54Mbps.
WPA: This encryption is significantly more robust than the WEP technology. Much
of the older 802.11g hardware was been upgraded (with firmware/driver upgrades)
to support this encryption standard. Total wireless speeds under this encryption
type however are limited to 54Mbps.
WPA-Auto: This setting provides the router with the ability to detect wireless
devices using either WPA or WPA2 encryption. Your wireless network will
automatically change the encryption setting based on the first wireless device
connected. For example, if the first wireless client that connects to your wireless
network uses WPA encryption your wireless network will use WPA encryption. Only
when all wireless clients disconnect to the network and a wireless client with WPA2
encryption connects your wireless network will then change to WPA2 encryption.
Note: WPA2 encryption supports 802.11n speeds and WPA encryption will limit
your connection speeds to 54Mbps
WPA2: This is the most secure wireless encryption available today, similar to WPA
encryption but more robust. This encryption standard also supports the highest
connection speeds. TRENDnet recommends setting your router to this encryption
standard. If you find that one of your wireless network devices does not support
WPA2 encryption, then set your router to either WPA or WPA-Auto encryption.
Note: Check the specifications of your wireless network adapters and wireless
appliances to verify the highest level of encryption supported. Below is brief
comparison chart of the wireless security types and the recommended
configuration depending on which type you choose for your wireless network.
TRENDnet User’s Guide
TEW-821DAP
10
WEP Key Format
HEX
ASCII
Character set
0-9 & A-F, a-f only
Alphanumeric (a,b,C,?,*, /,1,2, etc.)
64-bit key length
10 characters
5 characters
128-bit key length
26 characters
13 characters
Secure your wireless network
Wireless (2.4GHz or 5GHz)> Security
After you have determined which security type to use for your wireless network (see
“How to choose the security type for your wireless network” on page 12), you can set up
wireless security.
1. Log into your management page (see “Access the management page” on page 13).
2. Click on the Wireless 2.4GHz or 5GHz.
3. Underneath the basic wireless band section, you will see Wireless Network and all
your wireless network profiles will be listed.
4. Click on the Edit button next to the wireless profile you want to configure.
6. Review the wireless security settings, click Save then Apply/Discard on the top-left
when finished.
Selecting WEP-OPEN, WEP-SHARED: If selecting WEP (Wired Equivalent Privacy), please
review the WEP settings to configure and click Save to save the changes.
Note: WPS functionality is not available when using WEP.
In the Security Mode drop-down list, select WEP-OPEN or WEP-SHARED.
Note: It is recommended to use WEP-OPEN because it is known to be more secure than
Shared Key.
5. Select from the drop-down list to the wireless security to configure.
Default Key: Select the WEP Key from the drop-down list to use
Network Key 1-4
o This is where you enter the WEP key needed for a computer to connect to the
router wirelessly
o You can define up to 4 passwords or 4 keys. Only one key can be active at a given
o Choose a key index 1, 2, 3, or 4 and enter the key.
o When connecting to the access point, the client must match both the password
and the Key number. (e.g. if you have activated Key 2 with a password of 12345,
then the client must select: Key 2 (entering Key 1, 3, or 4 will block the ability to
connect) and enter password 12345)
Note: It is recommended to use 128-bit format because it is more secure to use a
key that consists of more characters.
HEX or ASCII: Select which WEP code type to assign
Selecting WPA- Personal, WPA2- Personal, WPA2- Personal, or Mixed (WPA2-PSK
recommended): In the Security Mode drop-down list, select WPA- Personal
The following section outlines options when selecting WPA-Enterprise. WPA2Enterprise or WPA2-Enterprise Mixed known as EAP (Extensible Authentication Protocol). Also known as called Remote Authentication Dial-In User Service or RADIUS.
Note: This security type requires an external RADIUS server, PSK only requires you to
The following section outlines options when selecting WPA-Personal, WPA2- Personal,
or WPA2- Personal Mixed (Pre-shared Key Protocol),
WPA Cipher: Select a Cipher Type to use. When selecting WPA-PSK security, it is
recommended to use TKIP + AES.
oWhen selecting WPA2- Personal Mixed security, it is recommended to use
TKIP+AES.
oWhen selecting WPA2- Personal security, it is recommended to use AES.
Pre-Shared Key: Enter the passphrase or password
o This is the password or key that is used to connect your computer to this router
Key Update Interval: Enter the time interval (seconds) of when the network
passphrase will rotate.
Note: It is recommended to use the default interval time. Your passphrase will not
change; rotation of the key is part of the WPA protocol and designed to increase
security.
Selecting WPA-Enterprise, WPA2-Enterprise, or WPA2-Enterprise Mixed:
create a passphrase.
WPA Cipher: Select a Cipher Type to use. When selecting WPA-PSK security, it is
recommended to use TKIP + AES.
Key Update Interval: Enter the time interval (seconds) of when the network
passphrase will rotate.
Note: It is recommended to use the default interval time. Your passphrase will not
change; rotation of the key is part of the WPA protocol and designed to increase
security.
IP Address: Enter the IP address of the RADIUS server. (e.g. 192.168.10.250)
Port: Enter the port your RADIUS server is configured to use for RADIUS
authentication.
Note: It is recommended to use port 1812 which is typical default RADIUS port.
Shared Secret: Enter the shared secret used to authorize your router with your
WPS (Wi-Fi Protected Setup) is a feature that makes it easy to connect devices to your
wireless network. If your wireless devices support WPS, you can use this feature to
easily add wireless devices to your network.
Note: You will not be able to use WPS if you set the SSID Broadcast setting to Disabled or
if you are using WEP security.
There are two methods the WPS feature can easily connect your wireless devices to
your network.
Push Button Configuration (PBC) method
o WPS Software/Virtual Push Button - located in the management page
PIN (Personal Identification Number) Method - located in the management page
Note: Refer to your wireless device documentation for details on the operation of
WPS.
For connecting additional WPS supported devices, repeat this process for each
additional device.
PBC (Software/Virtual Push Button)
Wireless (2.4GHz or 5GHz)> WPS
In addition to the hardware push button located physically on your router, the router
management page also has push button which is a software or virtual push button you
can click to activate WPS on your router.
1. Log into your management page (see “Access the management page” on page 13).
2. Click on the Wireless network you want to configure button (Wireless 2.4GHz or 5GHz)
and click WPS.
3. Click on WPSto configure the selected wireless band’s WPS feature. Click Save to
save settings
4. Review the WPS settings, click Apply/Discard when finished.
WPS Config
WPS: Select enable to turn on WPS feature
WPS External Registrar Lock: Select to enable or disable external registrar feature
on the select wireless band.
WPS Summary
WPS Current Status: Displays the status of WPS feature on the selected wireless
band
WPS Configure: Displays the configured mode of the WPS feature
WPS SSID: Displays the SSID of the WPS network
WPS Security Mode: Display the security mode of the WPS network
WPS Key: Displays the security password
AP PIN: Display the WPS PIN information.
WPS Action
PIN: Enter the PIN information of the wireless client you want to connect to the
network. Click Start PIN button to activate WPS once you enter the client’s PIN
information
Note: You may need to initiate the WPS PIN on your wireless device first when
using this method. Refer to your wireless device documentation for details on the
operation of WPS.
PBC: Click Start Push Button to activate WPS PBC configuration.
Note: Your router management page URL/domain name http://tew-821dap or IP
address http://192.168.10.100 is accessed through the use of your Internet web browser
(e.g. Internet Explorer, Firefox, Chrome, Safari, Opera) and will be referenced frequently
in this User’s Guide.
1. Open your web browser (e.g. Internet Explorer, Firefox, Safari, Chrome, or Opera) and
go to URL/domain name http://tew-821dap or IP address http://192.168.10.100. Your
router will prompt you for a user name and password.
2. You can find the Password on a sticker on the side of the router and on the label on
the bottom of the router.
3. Enter your Username and Password, select your preferred language, and then click
Login.
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TEW-821DAP
14
Operating Modes
This section outlines the available operating modes available on the access point.
1. Log into your management page (see “Access the management page” on page 13).
2. Click on System and Operation Mode.
Access Point: In this mode, the device creates a wireless network to your existing
network.
Client Bridge: Select this mode to allow the access point the ability to wireless
connect to your wireless network. This is similar to a wireless laptop or mobile
device connecting to a wireless network.
WDS Access Point: In the mode, the access point connects to other WDS bridge
enable devices for backbone communication and provides wireless connection to
clients (STAs) at the same time.
WDS Bridge: When this mode is selected the access point connects ONLY to other
WDS bridge enabled devices and local networks (the other wireless interface and
Ethernet interface) as a wireless backbone bridge.
WDS Station: The wireless interface connects to other WDS bridge enabled devices
3. Select the operating mode to apply on each wireless band.
4. Click on Save button located on the bottom to save the settings, and click on
Apply/Discard button located on the top left section to apply the saved settings.
for backbone communication and connects to other wireless access points at the
same time. Use this mode to pair with the next hop access point as a WDS network
outlet.
Note: Please note that only one bridge can be set up on 2.4GHz or 5.0GHz band, but
not both.
Repeater: In this mode, the wireless interface repeats wireless signal and packets
for backbone communication as well as a client access. This feature is used to
expand your existing wireless network to areas that your current access point is
unable to reach. Make sure all of the settings of the wireless interface matches to
your root or connecting wireless access points, same SSID, channel and wireless
encryption settings.
This section outlines the available features to configure for both wireless 2.4Ghz and
5GHz when Access Point mode is selected.
1. Log into your management page (see “Access the management page” on page 13).
2. Click on the wireless band you would like to configure and click Wireless Network.
3. Configure the below settings and click Save to save settings.
4. Click on Apply/Discard Changes button located on the top left section to apply
settings.
Wireless Mode: If all of the wireless devices you want to connect with this Access
Point can connect in the same transmission mode, you can improve performance
slightly by choosing the appropriate mode. If you have some devices that use a
different transmission mode, choose the appropriate mode.
2.4GHz Wireless
oB/G/N mixed: Select this mode for the best compatibility. This mode allows older
802.11b and 802.11g wireless devices to connect to the access point in addition
to newer 802.11n devices.
oB/G mixed: This mode only allows devices to connect to the access point using
older and slow 802.11b or 802.11g technology and it thereby reduces the router’s
maximum speed to 54Mbps (typically not recommended).
oN only: This mode only allows newer 802.11n devices to connect to your access
point. This mode does ensure the highest speed and security for your network,
however, if you have older 802.11g wireless clients, they will no longer be able to
connect to this router.
oG only: This mode only allows devices to connect to the access point using older
and slower 802.11g technology (typically not recommended).
oB only: This mode only allows devices to connect to the access point using older
and slower 802.11b technology (typically not recommended).
Note: Please check the specifications on your wireless devices for the highest
wireless capability supported first before applying these settings. If you are unsure,
it is recommended that you keep the default setting (B/G/N mixed) for the best
compatibility.
5GHz Wireless
oA only: This mode only allows devices to connect to the access point using older
and slower 802.11a technology (typically not recommended).
oA/N mixed: This mode only allows devices to connect to the access point using
older and slower 802.11a or 802.11n technology and it thereby reduces the
access point’s maximum speed to 54Mbps (typically not recommended).
oN only: This mode only allows newer 802.11n devices to connect to your access
point. This mode does ensure the highest speed and security for your network,
however, if you have older 802.11a wireless clients, they will no longer be able to
connect to this router.
oN/AC mixed: Select this mode for the best compatibility. This mode allows older
802.11a wireless devices to connect to the access point in addition to newer
oAC only: This mode only allows devices to connect to the access point using
newer and faster 802.11ac technology (typically not recommended).
oA/N/AC mixed: Select this mode for the best compatibility. This mode allows
older 802.11a and 802.11n wireless devices to connect to the access point in
addition to newer 802.11ac devices.
Note: Please check the specifications on your wireless devices for the highest
wireless capability supported first before applying these settings. If you are unsure,
it is recommended that you keep the default setting (A/N/AC mixed) for the best
compatibility.
When applying the 802.11 mode setting, please keep in mind the following:
Wireless devices that support 802.11n are backwards compatible and can
connect wirelessly at 802.11g or 802.11b.
Connecting at 802.11b or 802.11g will limit the capability of your 802.11n
supported wireless devices from obtaining higher performance and data rates.
Allowing 802.11b or 802.11g devices to connect to an 802.11n capable wireless
network may degrade the wireless network performance below the higher
performance and data rates of 802.11n.
Wireless devices that only support 802.11b or 802.11g will not be able to
connect to a wireless network that is set to 802.11n only mode.
Wireless devices that only support 802.11b will not be able to connect to a
wireless network that is set to 802.11g only mode.
Channel Width: Select the channel width for the access point to operate on. By
default, the access point is on Auto 20/40 MHz.
Extension channel: When 20/40 channel bandwidth has been chosen, you should
select extension channel to get higher throughput.
Frequency (Channel): In North America, this router can broadcast on 1 of 11
Channels for 2.4GHz (13 in Europe and other countries). Selecting the Auto option
enables the router to automatically select the best Channel for wireless
communication. To manually set the channel on which the router will broadcast,
click the drop-down list and select the desired Channel for wireless communication.
The goal is to select the Channel that is least used by neighboring wireless networks.
This section outlines the available features to configure for both wireless 2.4Ghz and
5GHz when Access Point mode is selected.
1. Log into your management page (see “Access the management page” on page 13).
2. Click on the wireless band you would like to configure and click Wireless Network.
3. Underneath the basic wireless band section, you will see Wireless Network and all
your wireless network profiles will be listed.
4. Click on the Edit button next to the wireless profile you want to configure.
5. Review the wireless settings, click Save and Apply/Discard Changes when finished.
SSID: Enter the wireless network name (SSID) to assign to the selected wireless
profile
Hide SSID: Select option to disable the wireless network name to broadcast
Separate Stations: Select this option to restrict wireless client devices from
accessing other client devices connected to this network(s).
Enable: Select this option to enable this SSID
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