TRENDNET TEW820 821 User Manual

TRENDnet User’s Guide

Cover Page

TRENDnet User’s Guide

Table of Contents

Link Status .......................................................................................................... 29

Advanced Access Point Setup ........................................................ 30

Table of Contents ............................................................................ 1

MAC Address Filters .................................................................................................... 30

Product Overview ........................................................................... 2

Package Contents .......................................................................................................... 2

Features ......................................................................................................................... 2

Product Hardware Features........................................................................................... 3

Basic Access Point Setup ................................................................. 4

Expanding a Home Network .......................................................................................... 4

Basic Installation ............................................................................................................ 5

Access your access point management page .................................... 8

Choosing your device mode ............................................................. 9

Access Point (AP) Mode ................................................................................................. 9

Set the device to access point mode ................................................................... 9

Using access point mode ..................................................................................... 9

Wireless Networking and Security ..................................................................... 10

How to choose the type of security for your wireless network ......................... 10

Secure your wireless network............................................................................ 11

Connect wireless devices to your access point .................................................. 13

Connect wireless devices using WPS ................................................................. 14

Steps to improve wireless connectivity ............................................................. 15

Multiple SSID...................................................................................................... 16

Advanced wireless settings ................................................................................ 16

Wireless Bridge ............................................................................................................ 17

Access Point Mode with Wireless Bridge (WDS) ......................................................... 19

Planning for Wireless Bridging (WDS) ................................................................ 21

Creating a Wireless Bridge (WDS) ...................................................................... 23

Bridging additional WDS supported devices ...................................................... 27

Client ............................................................................................................................ 28

Set the device to client bridge mode ................................................................. 29

Configure Client mode ....................................................................................... 29

User Limit..................................................................................................................... 30

Change your access point login password ................................................................... 31

Change your device name ........................................................................................... 31

IPv6 Connection Settings ............................................................................................. 31

Change your access point IP address ........................................................................... 32

Set your date and time ................................................................................................ 33

Create schedules ......................................................................................................... 34

Access Point Maintenance & Monitoring ....................................... 34

Reset your Access Point to factory defaults ................................................................ 34

Access Point Default Settings ...................................................................................... 35

Backup and restore your access point configuration settings ..................................... 35

Reboot your access point ............................................................................................ 35

Upgrade your access point firmware .......................................................................... 36

Ping test ....................................................................................................................... 36

View your access point log .......................................................................................... 37

Email logs ..................................................................................................................... 37

Wireless Client List ...................................................................................................... 38

Check the access point system information ................................................................ 38

View your access point statistics ................................................................................. 39

Access Point Management Page Structure ..................................... 41

Technical Specifications ................................................................ 42

Troubleshooting ........................................................................... 43

Appendix ...................................................................................... 44

TEW-820AP

TRENDnet User’s Guide

Product Overview

Features

TRENDnet’s Wireless AC Easy-Upgrader, Model TEW-820AP, adds a Wireless AC network to a wireless or wired router. Simply plug the TEW820AP into ann available Ethernet port on the back of your existing router—and you’re done. For your convenience the Wireless AC network is setup and pre-encrypted out of the box.

Easy Setup Install the upgrader in minutes with a quick guided setup wizard One Touch Connection

Securely connect Wireless AC enabled devices to the TEW-820AP at the touch of the Wi-Fi Protected Setup (WPS) button

TEW-820AP

Encrypted Wireless

For your convenience the Wireless AC network is pre-encrypted with its

Package Contents

In addition to your access point, the package includes:

• TEW-820AP

• CD-ROM (Installation Wizard and User’s Guide)

• Multi-Language Quick Installation Guide

• Network cable (1.5 m/5 ft.)

• Power adapter (5 V DC, 1 A)

If any package contents are missing or damaged, please contact the retail store, online retailer, or reseller/distributor from which the product was purchased.

own unique password

Next Generation Wireless AC

Wireless AC provides uninterrupted HD video streaming in a busy connected home. You need a Wireless AC enabled device in order to connect to the TEW-820AP

Compact

The compact form factor easily fits next to your existing router

* Maximum wireless signal rates are referenced from IEEE 802.11 theoretical specifications. Actual data throughput and coverage will vary depending on interference, network traffic, building materials and other conditions. For maximum performance of up to 433Mbps use with at least a 433MBps 802.11ac wireless client

TEW-820AP

Reset Button

Power Port

TRENDnet User’s Guide

Product Hardware Features

Rear View

10/100 Mbps

Ethernet/ LAN Port

• Ethernet LAN Port: Connect Ethernet cables (also called network cables) from your

access point to your router and wired network devices.

• Reset Button: Press and hold this button for 10 seconds to reset the access point.

• WPS Button (Wi-Fi Protected Setup): Push and hold this button for 5 seconds to

activate WPS. The Power LED will blink when WPS is activated.

Front View

Power LED / WPS

Button

• Power LED / WPS Button (Wi-Fi Protected Setup): The indicator is solid green when

your access point is powered on. Otherwise if this LED indicator is off, there is no power to your access point. The indicator will also blink when WPS is activated. The LED will stop blinking and remain solid green automatically once WPS process is completed.

Side View

• Power Port: Connect the included power adapter from your access point power

port and to an available power outlet.

TEW-820AP

TRENDnet User’s Guide

Basic Access Point Setup

The first access point is installed near your modem/router (typically supplied by your ISP “Internet Service Provider”) and physically connected using one of your access point’s Ethernet LAN port. The access point is configured to create a 5GHz wireless network your wireless devices (TVs, game consoles, or media bridges)

Expanding a Home Network

What is a network? A network is a group of computers or devices that can communicate with each other. A

home network of more than one computer or device also typically includes Internet access, which requires a router.

A typical home network may include multiple computers, a media player/server, a printer, a modem, and a router. A large home network may also have a switch, additional routers, access points, and many Internet-capable media devices such as TVs, game consoles, and Internet cameras.

• Modem: Connects a computer or router to the Internet or ISP (Internet Service

Provider).

• Router: Connects multiple devices to the Internet.

• Switch: Connect several wired network devices to your home network. Your router

has a built-in network switch (the LAN port 1-4). If you have more wired network devices than available Ethernet ports on your router, you will need an additional switch to add more wired connections.

How to expand a home network

The access point provides multiple modes to extend your current network. The access point offers the following modes:

• Access Point (Default)

• WDS (also known as wireless bridge)

• Client (also known as wireless client adapter mode)

Where to find more help

In addition to this User’s Guide, you can find help below:

• http://www.trendnet.com/support

available from this Web page)

(documents, downloads, and FAQs are

TEW-820AP

TRENDnet User’s Guide

Basic Installation

1. Insert Setup Wizard CD into your CD-ROM drive.

2. The welcome screen will automatically appear on your monitor. Click Setup Wizard.

3. Connect a network cable from the LAN port of your router to the LAN port of the access point, press Next to continue.

6. The setup wizard utility will automatically detect the TEW-820AP. Select your device and click Configure. If the utility does not detect your device, verify the network cable and power adapter is plugged on correctly and click Refresh.

TEW-820AP

5. Plug in the power adapter and make sure that the LEDs are turned on.

7. Enter the password (default: admin). For your security it is recommended your change the login password. Enter a new login password and click Login.

TRENDnet User’s Guide

8. Select the mode you would like to configure the TEW-820AP. For this example we will configure the TEW-820AP in Access Point mode. Select Access Point and click Configure.

10. Select Manual Setup to manually configure the TEW-820AP wireless settings.

TEW-820AP

9. Select how to configure the LAN settings of the TEW-820AP. For installation it is recommended to select Dynamic IP Address Configuration and click Next to continue.

11. Enter the SSID or wireless network name you would like to assign your TEW-820AP and click Next.

TRENDnet User’s Guide

12. Select the wireless security or encryption type to assign your TEW-820AP and lick Next. For the highest level of wireless security or encryption select WPA-PSK.

14. Confirm your settings and click Next to continue. To save your settings click Save to save your configuration file or click Print to print your configuration file.

TEW-820AP

13. Select the WPA Mode you would like to assign. Selecting WPA or WPA2 option allows both WPA-PSK and WPA2-PSK encryption types. In the Pre-Shared Key section, enter your security password. This password will be used to wirelessly connect to the TEW-820AP. Click Next to continue.

TRENDnet User’s Guide

15. You have completed configuring your TEW-820AP. Click Exit to close the utility.

Access your access point management page

Note: Your access point management page URL/domain name http://tew-820AP or default IP address http://192.168.10.100 is accessed through the use of your Internet web browser (e.g. Internet Explorer®, Firefox®, Chrome™, Safari®, Opera™) and will be referenced frequently in this User’s Guide.

If you have changed the default IP address, you will need to ensure that your computer is configured with IP address settings in the same subnet as the as the access point in order to access the access point management page. (Ex. Access Point IP address changed to

192.168.0.100 / 255.255.255.0, example computer address 192.168.0.25 /

255.255.255.0).

1. Open your web browser and go to URL/domain namehttp://tew-820AP address http://192.168.10.100. Your access point will prompt you for a user name and password.

2. By default, the user name is admin and password is admin. You can also find the Password on a sticker on the side of the access point and on the label on the bottom of the access point. Enter your Username and Password, select your preferred language, and then click Login.

Note: If you have changed the password already such as in the Setup Wizard, you will need to login using the new password.

Default User Name: admin Default Password: admin

Note: User Name and Password are case sensitive.

TEW-820AP

or IP

TRENDnet User’s Guide

Choosing your device mode

Access Point (AP) Mode

By default, your access point functions in Access Point mode, creating a wireless network to allow wireless client devices to connect and access your network resources and access the Internet.

The diagram below shows your access point connected to one of your router LAN ports and functioning in Access Point mode allowing wireless clients (ex. laptops, game consoles, DVRs, Smart TVs, and mobile devices, etc.) to wirelessly connect to your access point to establish network and Internet connectivity.

Set the device to access point mode

Main > Device Mode

Note: By default, the device is set to function in access point mode.

1. Log into your access point management page (see “

management page” on page 8).

2. Click on Main, click on Device Mode.

3. Click the Device Operation Mode drop-down list and select Access Point.

4. To save changes, click Save Settings.

Using access point mode

Wireless > Basic

1. Log into your access point management page (see “

management page” on page 8).

2. Click on Wireless, click on Basic scroll down to Wireless Network Settings

3. Review the settings, click Save Settings when finished.

Access your access point

TEW-820AP

TRENDnet User’s Guide

Wireless Network

• Mode: Select the mode you would like to set the wireless band to operate.

o Access Point: Select this option to create a wireless network. o WDS: Select this option to have the device establish a WDS (wireless bridge)

connection with another access point.

o WDS + AP: Select this option to create a wireless network and have the device

establish a WDS (wireless bridge) connection with another access point.

• Enable Wireless: Select from the pull down menu the schedule of when to enable

the wireless signal. Select Always for always on or click Add New to create a new schedule.

• Wireless Name: Enter the wireless name (SSID) for your wireless network. This

acronym stands for Service Set Identifier and is the name of your wireless network. It differentiates your wireless network from others around you. By default, the access point’s wireless name is unique to the device. If you choose to change the SSID, change it to a name that you can easily remember.

• 802.11 n-mode: Select the 802.11 mode you would like to the wireless band to

operate on.

Note: This device operates in 5GHz wireless mode, below options of 802.11n is based on 5GHz 802.11.

o 802.11a only: Select this option if you only have 802.11a wireless devices. o 802.11n only: Select this option if you only have 802.11n wireless devices.

o Mixed 802.11n and 802.11a: Select this option if you will be using both 802.11n

and 802.11a wireless devices.

o 802.11ac only: Select this option if you only have 802.11ac wireless devices. o Mixed 802.11n and 802.11ac: Select this option if you have both 802.11n and

802.11 ac wireless clients.

o Mixed 802.11ac, 802.11n and 802.11a: Default setting, select this option if you

are uncertain what your wireless devices support.

• Wireless Channel: Click the drop-down list and select the desired Channel for

wireless communication. The goal is to select the Channel that is least used by neighboring wireless networks. Select Enable Auto Channel Scan to have the access point select the operating channel.

• Channel Width: Select the appropriate channel width for your wireless network.

This setting only applies to 802.11n. For greater 802.11n performance, select Auto 20/40/80MHz (Options: 20MHz or 20/40MHz (Auto)). It is recommended to use the default channel bandwidth settings.

• Visibility Status:: Select Visible to allow your wireless network to be visible or

Invisible to prevent your wireless network to be seen.

Wireless Networking and Security

How to choose the type of security for your wireless network

Setting up wireless security is very important. Leaving your wireless network open and unsecure could expose your entire network and personal files to outsiders. TRENDnet recommends reading through this entire section and setting up wireless security on your new access point. There are a few different wireless security types supported in wireless networking each having its own characteristics which may be more suitable for your wireless network taking into consideration compatibility, performance, as well as the security strength along with using older wireless networking hardware (also called legacy hardware). It is strongly recommended to enable wireless security to prevent unwanted users from accessing your network and network resources (personal documents, media, etc.). In general, it is recommended that you choose the security type with the highest strength and performance supported by the wireless computers and devices in your network. Please review the security types to determine which one you should use for your network.

Wireless Encryption Types

TEW-820AP

Security Standard

WEP

WPA

WPA2

Standards

IEEE 802.11a/b/g

using this standard)

IEEE 802.11a/b/g

using this

IEEE 802.11a/b/g/n

standard)

Highest

Setting

Up to 54Mbps

Up to 300Mbps

Encryption Strength

Low

Medium

High

Open System or

Different key sizes

TKIP

8-63 characters

AES

8-63 characters

300Mbps)

TRENDnet User’s Guide

• WEP: Legacy encryption method supported by older 802.11b/g hardware. This is

the oldest and least secure type of wireless encryption. It is generally not recommended to use this encryption standard, however if you have old 802.11 b or

802.11g wireless adapters or computers with old embedded wireless cards(wireless clients), you may have to set your access point to WEP to allow the old adapters to connect to the access point.

Note: This encryption standard will limit connection speeds to 54Mbps.

• WPA: This encryption is significantly more robust than the WEP technology. Much

of the older 802.11g hardware was been upgraded (with firmware/driver upgrades) to support this encryption standard. Total wireless speeds under this encryption type however are limited to 54Mbps.

• WPA-Auto: This setting provides the access point with the ability to detect

wireless devices using either WPA or WPA2 encryption. Your wireless network will automatically change the encryption setting based on the first wireless device connected. For example, if the first wireless client that connects to your wireless network uses WPA encryption your wireless network will use WPA encryption. Only when all wireless clients disconnect to the network and a wireless client with WPA2 encryption connects your wireless network will then change to WPA2 encryption.

Note: WPA2 encryption supports 802.11n speeds and WPA encryption will limit your connection speeds to 54Mbps

• WPA2: This is the most secure wireless encryption available today, similar to WPA

encryption but more robust. This encryption standard also supports the highest connection speeds. TRENDnet recommends setting your access point to this encryption standard. If you find that one of your wireless network devices does not support WPA2 encryption, then set your access point to either WPA or WPA-Auto encryption.

Note: Check the specifications of your wireless network adapters and wireless appliances to verify the highest level of encryption supported. Below is brief

comparison chart of the wireless security types and the recommended configuration depending on which type you choose for your wireless network.

Performance Under This

Additional Options

Recommended Configuration

*Dependent on the maximum 802.11n data rate supported by the device (150Mbps,

Secure your wireless network

Wireless > Basic

After you have determined which security type to use for your wireless network (see “How to choose the security type for your wireless network wireless security.

Note: By default, your access point is configured with a predefined wireless network name (SSID) and security key using WPA2-Personal. The predefined wireless network name and security can be found on the sticker on the side of the access point or on the device label at the bottom of the access point.

Shared Key, HEX or ASCII,

Open System ASCII 13 characters

TKIP or AES, Preshared Key or RADIUS

Preshared Key

” on page 10), you can set up

TEW-820AP

TKIP or AES, Preshared Key or RADIUS

Preshared Key

(802.11n devices

Compatible Wireless

will operate at

802.11g to connect

(802.11n devices will operate at

802.11g to connect

TRENDnet User’s Guide

1. Log into your access point management page (see “

management page” on page 8).

2. Click on Wireless, and click on Security.

3. Under Wireless Security, click on the Security Mode drop-down list to select your wireless security type.

Selecting WEP:

If selecting WEP-OPEN or WEP-SHARED (Wired Equivalent Privacy), please review the WEP settings to configure and click Save Settings to save the changes.

Note: WEP encryption is available when 802.11 n-mode is set to Off, 802.11n does not support WEP encryption. In addition, when WEP encryption is selected WPS feature will be disabled.

WEP Key Format

Character set 0-9 & A-F, a-f only Alphanumeric (a,b,C,?,*, /,1,2, etc.)

64-bit key length 10 characters 5 characters

128-bit key length 26 characters 13 characters

• Network Key: Select the Key number you would like to use and enter the WEP

key. This is the password or key that is used to connect your computer to this access point wirelessly.

Access your access point

HEX ASCII

Selecting WPA-Personal

In the Security Mode drop-down list, select WPA-Personal; Please review the WPAPersonal settings to configure and click Apply to save the changes.

• Security Mode: Select WPA-Personal

• WPA Mode: Select WPA2 Only, WPA Only or Auto (WPA or WPA2). It is

recommended to select WPA2 Only, but if you are not certain you can select Auto.

• Cipher Type: Select AES when using WPA2 only, TKIP when using WPA Only. You

can select TKIP and AES when using Auto (WPA or WPA2)

• Pre-Shared Key: Enter the security password. This is the password or key that is

used to connect your computer to this access point wirelessly.

TEW-820AP

TRENDnet User’s Guide

Selecting WPA Enterprise:

The following section outlines options when selecting WPA (EAP or RADIUS). This security type is also known as EAP (Extensible Authentication Protocol) or Remote Authentication Dial-In User Service or RADIUS.

Note: This security type requires an external RADIUS server, Pre-Shared Key only requires you to create a passphrase.

• Security Mode: Select WPA-Enterprise

• WPA Mode: Select WPA2 Only, WPA Only or Auto (WPA or WPA2). It is

recommended to select WPA2 Only, but if you are not certain you can select Auto.

• Cipher Type: Select AES when using WPA2 only, TKIP when using WPA Only. You

can select TKIP and AES when using Auto (WPA or WPA2)

• RADIUS Server IP Address: Enter the IP address of the RADIUS server. (e.g.

192.168.10.250)

• RADIUS Port: Enter the port your RADIUS server is configured to use for RADIUS

authentication.

Note: It is recommended to use port 1812 which is typical default RADIUS port.

• RADIUS server Shared Secret: Enter the shared secret used to authorize your

access point with your RADIUS server.

Connect wireless devices to your access point

A variety of wireless network devices can connect to your wireless network such as:

Gaming Consoles

• Internet enabled TVs

• Network media players

• Smart Phones

• Wireless Laptop computers

• Wireless IP cameras

Each device may have its own software utility for searching and connecting to available wireless networks, therefore, you must refer to the User’s Manual/Guide of your wireless client device to determine how to search and connect to this access point’s wireless network.

See the “Appendix network.

” on page 44 for general information on connecting to a wireless

TEW-820AP

TRENDnet User’s Guide

Connect wireless devices using WPS

WPS (Wi-Fi Protected Setup) is a feature that makes it easy to connect devices to your wireless network. If your wireless devices support WPS, you can use this feature to easily add wireless devices to your network.

Note: You will not be able to use WPS if you set the SSID Broadcast setting to Disabled or if you are using WEP security. Please note that WPS functionality will only be available when the Device Mode is set to Access Point mode under Main > Device Mode.

There are two methods the WPS feature can easily connect your wireless devices to your network.

• Push Button Configuration (PBC) method

o (RECOMMENDED) Hardware Push Button method–with an external button

located physically on your access point and on your client device

o WPS Software/Virtual Push Button - located in access point management page

• PIN (Personal Identification Number) Method - located in access point management

page

Note: Refer to your wireless device documentation for details on the operation of WPS.

Recommended Hardware Push Button (PBC) Method

Note: It is recommended that a wireless key (passphrase or password) is created before connecting clients using the PBC method. By default your access point is preconfigured with a wireless encryption key. If no wireless key is defined when connecting via PBC, the access point will automatically create an encryption key that is 64 characters long. This 64 character key will then have to be used if one has to connect computers to the access point using the traditional connection method.

To add a wireless device to your network, simply push the WPS button on the wireless device you are connecting (consult client device User’s Guide for length of time), then push and hold the WPS button located on your access point for 3 seconds and release it. The WPS LED will blink to indicate WPS has been activated on your access point. (See “Product Hardware Features

For connecting additional WPS supported devices, repeat this process for each additional device.

” on page 2)

PBC (Software/Virtual Push Button)

Wireless > Wi-Fi Protected Setup

In addition to the hardware push button located physically on your access point, the access point management page also has push button which is a software or virtual push button you can click to activate WPS on your access point.

1. Log into your access point management page (see “

management page” on page 8).

2. Click on Wireless, and click on Wi-Fi Protected Setup.

3. To add a wireless device to your network, click the Add Wireless Device with WPS button in the Add Wireless Station section.

4. Select PBC option and click Connect.

5. Then push the WPS button on the wireless device (consult wireless device’s User’s Guide for length of time) you are connecting.

5. Wait for your access point to finsh the WPS process.

Access your access point

TEW-820AP

TRENDnet User’s Guide

PIN (Personal Identification Number)

Wireless > Wi-Fi Protected Setup

If your wireless device has WPS PIN (typically an 8-digit code printed on the wireless device product label or located in the wireless device wireless software utility), you can use this method.

1. Log into your access point management page (see “

management page” on page 8).

2. Click on Wireless, and click on Wi-Fi Protected Setup.

3. To add a wireless device to your network, enter the 8-digit numeric PIN number of the wireless client device and click Add Enrollee.

4. Select PIN option and click Connect.

5. Then press the PIN activation on your wireless device (consult wireless device’s User’s Guide for length of time) you are connecting.

6. Wait for your access point to finsh the WPS process.

Steps to improve wireless connectivity

There are a number of factors that can impact the range of wireless devices. Follow these tips to help improve your wireless connectivity:

1. Keep the number of obstructions to a minimum. Each obstruction can reduce the

Access your access point

range of a wireless device. Position the wireless devices in a manner that will minimize the amount of obstructions between them.

a. For the widest coverage area, install your access point near the center of your

home, and near the ceiling, if possible.

b. Avoid placing the access point on or near metal objects (such as file cabinets and

metal furniture), reflective surfaces (such as glass or mirrors), and masonry walls.

c. Any obstruction can weaken the wireless signal (even non-metallic objects), so

the fewer obstructions between the access point and the wireless device, the better.

d. Place the access point in a location away from other electronics, motors, and

fluorescent lighting.

e. Many environmental variables can affect the access point’s performance, so if

your wireless signal is weak, place the access point in several locations and test the signal strength to determine the ideal position.

2. Building materials can have a large impact on your wireless signal. In an indoor

environment, try to position the wireless devices so that the signal passes through less dense material such as dry wall. Dense materials like metal, solid wood, glass or even furniture may block or degrade the signal.

3. Antenna orientation can also have a large impact on your wireless signal. Use the

wireless adapter’s site survey tool to determine the best antenna orientation for your wireless devices.

4. Interference from devices that produce RF (radio frequency) noise can also impact

your signal. Position your wireless devices away from anything that generates RF noise, such as microwaves, radios and baby monitors.

If possible, upgrade wireless network interfaces (such as wireless cards in computers) from older wireless standards to 802.11n or 802.11ac. If a wirelessly networked device uses an older standard, the performance of the entire wireless network may be slower. If you are still experiencing low or no signal consider repositioning the wireless devices, installing additional access points or wireless extenders.

TEW-820AP

+ 35 hidden pages