Transition Networks RS-232-TO-100BASE-FX, SDSFE31XX-100 User Manual

SDSFE31xx-100 RS-232-to-100Base-FX
Industrial Device Server
Manual
33367 Rev A
Table of Contents
FCC warning ..............................................................................................................................................v
CE Mark .....................................................................................................................................................v
About this product and manual.......................................................................................................................vi
Device server.............................................................................................................................................vi
Term/usage ................................................................................................................................................vi
About this manual......................................................................................................................................vi
Manual structure........................................................................................................................................vi
Box contents ............................................................................................................................................ vii
Cautions and warnings ................................................................................................................................ viii
Cautions and warnings............................................................................................................................ viii
Cautions.................................................................................................................................................. viii
Warnings ...................................................................................................................................................ix
Section I....................................................................................................................................................................1
SDSFE31xx-100 Industrial Device Server ...............................................................................................................1
In this section..............................................................................................................................................1
General description .........................................................................................................................................2
Overview ....................................................................................................................................................2
Features ......................................................................................................................................................2
SDSFE31xx-100 Industrial part numbers........................................................................................................3
Standard models .........................................................................................................................................3
Physical description.........................................................................................................................................4
Device server parts and functions...............................................................................................................4
Section II...................................................................................................................................................................7
Installation ................................................................................................................................................................7
In this section..............................................................................................................................................7
Mounting location ...........................................................................................................................................8
Installation considerations ..........................................................................................................................8
Installation cautions....................................................................................................................................8
DIN rail clip and DIN rail mounting...............................................................................................................9
Mounting the DIN rail clip .........................................................................................................................9
DIN rail and device server mounting considerations..................................................................................9
Mounting the device server ......................................................................................................................10
Grounding the Device Server........................................................................................................................11
Wiring considerations...............................................................................................................................11
Device server grounding...........................................................................................................................11
Connecting power to the Device Server........................................................................................................12
Redundant power......................................................................................................................................12
Terminal-block plug wiring......................................................................................................................13
Connecting an alarm fixture..........................................................................................................................15
Alarm relay...............................................................................................................................................15
Alarm relay wiring ...................................................................................................................................15
Fault indications .......................................................................................................................................16
Connecting fiber cables.................................................................................................................................17
Fiber cable installation..............................................................................................................................17
Connecting DB-9 cable .................................................................................................................................18
DB-9 cable configuration .........................................................................................................................18
DB-9 cable installation .............................................................................................................................18
DIP Switches.................................................................................................................................................19
DIP switch position descriptions ..............................................................................................................19
Continued on next page
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Section III ...............................................................................................................................................................21
Operations...............................................................................................................................................................21
In this section............................................................................................................................................21
Light emitting diodes (LEDs)........................................................................................................................22
LEDs.........................................................................................................................................................22
Device Server configuration..........................................................................................................................23
Introduction ..............................................................................................................................................23
Web access ...............................................................................................................................................23
Configuration software..................................................................................................................................25
Expanded software tree ............................................................................................................................25
Systems details menu options...................................................................................................................26
System information submenu ...................................................................................................................26
Master information submenu....................................................................................................................26
Configuration menu options .....................................................................................................................27
Serial port config submenu.......................................................................................................................27
Serial connect status submenu..................................................................................................................30
Mgmt config menu options.......................................................................................................................31
User config submenu................................................................................................................................31
Firmware download submenu ..................................................................................................................32
FW upgrade via HTTP .............................................................................................................................32
FW upgrade via TFTP ..............................................................................................................................34
Configuration file submenu......................................................................................................................36
Configuration file backup.........................................................................................................................36
Configuration file restore..........................................................................................................................37
SNMP configuration menu.......................................................................................................................38
SNMP communities submenu ..................................................................................................................38
IP trap manager submenu .........................................................................................................................39
System restore submenu...........................................................................................................................41
System restore ..........................................................................................................................................41
System reset..............................................................................................................................................41
Section IV ...............................................................................................................................................................43
Serial IP Redirector Software .................................................................................................................................43
In the section.............................................................................................................................................43
Serial IP redirect software description ..........................................................................................................44
COM port usage .......................................................................................................................................44
Operating environment.............................................................................................................................44
Configuration wizard................................................................................................................................44
Networked device server ..........................................................................................................................44
Getting started and software pre-installations considerations .......................................................................45
Pre-installation considerations..................................................................................................................45
What is needed?........................................................................................................................................45
Installing serial IP redirector software ..........................................................................................................46
Software installation.................................................................................................................................46
Upgrading serial IP redirector software.........................................................................................................50
Software upgrades ....................................................................................................................................50
Creating virtual COM ports...........................................................................................................................51
Control panel ............................................................................................................................................51
Virtual COM port creation .......................................................................................................................52
COM Port configuration...........................................................................................................................52
If the wizard fails......................................................................................................................................55
If the wizard is successful.........................................................................................................................55
Continued on next page
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Section V: ...............................................................................................................................................................57
Troubleshooting......................................................................................................................................................57
Introduction ..............................................................................................................................................57
In this section............................................................................................................................................57
Troubleshooting problem and corrective action table ...................................................................................58
Section VI:..............................................................................................................................................................59
Cable Specifications ...............................................................................................................................................59
Introduction ..............................................................................................................................................59
In this section............................................................................................................................................59
Copper DB-9 (RS-232) serial cable specifications........................................................................................60
What is RS-232 (DB-9)? ..........................................................................................................................60
DB-9 cable specifications.........................................................................................................................60
DB-9 cable pinouts...................................................................................................................................60
Fiber cable and optic specifications ..............................................................................................................61
Fiber cable characteristics ........................................................................................................................61
Fiber optic specifications..........................................................................................................................61
Section VII:.............................................................................................................................................................63
Contact Us, Warranty, & ........................................................................................................................................63
Conformity Information..........................................................................................................................................63
Introduction ..............................................................................................................................................63
In this section............................................................................................................................................63
Contact us......................................................................................................................................................64
Technical support .....................................................................................................................................64
Live Web chat...........................................................................................................................................64
Web-based training...................................................................................................................................64
E-Mail.......................................................................................................................................................64
Address.....................................................................................................................................................64
Conformity declaration..................................................................................................................................65
Warranty........................................................................................................................................................66
Limited lifetime warranty.........................................................................................................................66
What the warranty does not cover ............................................................................................................66
Establishing original ownership ...............................................................................................................66
Who to contact for returns........................................................................................................................66
How and where to send the returns...........................................................................................................67
Customer pays non-compliant return costs...............................................................................................67
Non-warranty repair costs ........................................................................................................................67
Repaired non-warranty products...............................................................................................................67
This warranty is your only remedy...........................................................................................................67
Compliance information................................................................................................................................68
Compliances .............................................................................................................................................68
FCC Regulations ......................................................................................................................................68
Canadian Regulations...............................................................................................................................68
European Regulations...............................................................................................................................68
Appendix A:............................................................................................................................................................71
Technical Specification...........................................................................................................................................71
SDSFES31xx-100 specifications, notices, and warnings..............................................................................71
Notices......................................................................................................................................................72
Warnings ..................................................................................................................................................72
Index .......................................................................................................................................................................73
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Trademark, copyright, and product classification information
Trademark
Copyright restrictions
FCC warning
All trademarks and registered trademarks are the property of their respective owners.
© 2006 Transition Networks: All rights reserved. No part of this work may be reproduced or used in any form or by any means—graphic, electronic, or mechanical—without written permission from Transition Networks.
Printed in the U.S.A.
This equipment has been tested and found to comply with the limits for class A
devices, pursuant to part 15 of FCC rules. These limits are designed to provide reasonable protection against harmful interference in a commercial installation. This equipment generates, uses, and radiates radio frequency energy; therefore, if it is not installed and used in accordance with the instructions in this document, could cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference; the user will be required to correct the interference at the user’s own expense.
CE Mark
CE Marking (European Conformity): This is a Class A product. In a domestic
environment, this product could cause radio interference; as a result, the user may be required to take adequate preventative measures.
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About this product and manual
Device server
Term/usage
About this manual
The SDSFE31XX-100 Industrial Device Server design provides a DB-9 (RS-232) connection over fiber cables, where the connecting device has an RS-232 interface. The Device Server enables serial devices, such as CNCs (computer numerical controls) and PLCs (programmable logic controllers) to connect instantly to an existing Fast Ethernet network. The Serial-to-Ethernet Device Server represents a robust solution for device controllers used by MIS personnel.
In this manual, the term “Device Server” (first letter upper case) refers to the SDSFE31xx-100 Industrial RS-232-to-100Base-FX Industrial Device Server; “device server” (first letter lower case) refers to other device servers.
This manual provides instructions on how to install, configure, and operate the SDSFE31xx-100 Industrial RS-232-to-100Base-FX Industrial Device Server.
Manual structure
This manual has a beginning table of contents; also, at the beginning of each section there is a table of contents. As you traverse the manual, note the side headings. These side headings make it easier to find specific information. The manual sections are as follows:
Section Description
I Device Server general and physical descriptions, and features.
II Installation: describes mounting and wiring the Device Server for
operation. III Operation: LED functionality and configuration software. IV How to instruction on: Serial IP Redirector Software installation,
software upgrades, and creating virtual COM ports.
V Troubleshooting: in a table format, show problem causes and
potential solutions. VI Cable Specifications: presents RS-232 serial cable and fiber cable
specifications.
VII Tells how to contact Transition Networks, product warranty and
product conformity information.
Appendix A Presents product specifications, notices, and warnings.
Index Provides navigation information to specific content in this manual.
Continued on next page
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About this product and manual, continued
Box contents
The box should include the following:
One RS-232-to-100Base-FX Industrial Device Server
DIN Rail Kit
Fiber protective port caps
User manual CD
Serial IP Redirector software CD
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Cautions and warnings
Cautions and warnings
Cautions
Make sure that you read and understand all content identified by these two symbols:
Cautions and warnings appear here and throughout this manual where appropriate. Failure to read and understand the information identified by the “caution” and “warning” symbols could result in poor equipment performance, damage to equipment, or injury to persons.
Cautions indicate the possibility of damage to equipment.
CAUTION
Make sure that the Device Server is mounted with proper space around it for ventilation (heat dissipation). Failure to observe this caution could result in damage to the Device Server.
CAUTION
Please exercise caution when using power tools. Do not install this unit in damp or wet locations, or in close proximity to very hot surfaces. Failure to observe this caution could result in damage to the Device Server and cables.
CAUTION
Only qualified persons should install the Device Server. Failure to observe this caution could result in poor performance or damage to the Device Server.
CAUTION
Install the Device Server in an environment where the temperature range is from 0ºC to 70ºC (32º to 158º F), with relative humidity of 5% to 90%, non­condensing. Failure to observe this caution could result in poor Device Server performance.
CAUTION
DO NOT install the Device Server in areas where strong electromagnetic fields (EMF) exist. Failure to observe this caution could result in poor Device Server performance and data corruption.
CAUTION
The Device Server must be mounted to a well-grounded surface. Failure to observe this caution could result in EMI problems.
Continued on next page
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Cautions and warnings, continued
CAUTION
When connecting DC power wires to the terminal-block plug, pay close attention to the polarity markings shown near the terminal block of the Device Server. Failure to observe this caution could result in damage to the equipment.
CAUTION
This is a Class A product. In a domestic environment, this product could cause radio interference in which case the user may be required to take adequate corrective measures.
Warnings
Warnings indicate the possibility of injury to persons.
WARNING
Be sure to disconnect power before installing and wiring the Device Server. Failure to observe this warning could result in an electrical shock.
WARNING
Fiber optics: Visible and invisible laser radiation when open: DO NOT stare into the beam, or directly view the beam with optical instruments. Failure to observe this warning could result in an eye injury or blindness.
WARNING
Use of controls, adjustments or the performance of procedures other than those specified herein may result in hazardous radiation exposure.
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SDSFE31xx-100 Industrial Device Server
In this section
Section I
These are the topics:
Topic See Page
General description 2 SDSFE31xx-100 Industrial part numbers 3 Physical description 4
General description
Overview
Features
The SDSFE31xx-100 Industrial Device Server features complete Ethernet and TCP/IP network support that allows devices in industry with RS-232 connectors, (milling machines, measurement instruments, and robots) to connect to LAN-based automation. Other devices typically found on campus networks such as card readers, code readers, lab equipment, medical equipment, and other similar serial devices can now instantly migrate to a TCP/IP network.
Additionally, the Device Server enables monitoring and managing up to 4,096 serial devices from a single PC, with help from the serial IP Redirector software.
The SDSFE31xx-100 Industrial Device Server has the following operational features:
Fast Ethernet fiber port, 100Mbps
Serial port with asynchronous data rates up to 115.2 Kbps
Relay output for power failure and link down
ST/SC connectors for multimode or SC connector for single mode
Extends distance of up to 2km (1.2 miles) multimode fiber and 80 km (49.7 miles)
long-haul single mode fiber
DIP switches to enable/disable alarm function
Seven (7) LEDs for at-a-glance device status
Suitable for industrial harsh environments
Wide voltage range 9 – 48VDC
Dual (redundant) DC power inputs
2
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SDSFE31xx-100 Industrial part numbers
Standard models
The part numbers shown in Table 1 perform as described in this manual.
Table 1: SDSFE31xx-100 Industrial Part Numbers
Part Number Port 1: DB-9 Port 2: Fiber Optic 100Base-FX
SDSFE3111-100 RS-232 15 m
(50 ft)
SDSFE3113-100 RS-232 15 m
(50 ft)
SDSFE3114-100 RS-232 15 m
(50 ft)
SDSFE3115-100 RS-232 15 m
(50 ft)
SDSFE3117-100 RS-232 15 m
(50 ft)
Note: The distances for ports 1 and 2 listed in Table 1 are typical maximum
distances; the physical characteristics of the network will affect the actual distances.
ST, 1300 nm multimode 2 km (1.2 miles) SC, 1300 nm multimode 2 km (1.2 miles) SC, 1310 nm single mode 20 km (12.4 miles) SC, 1310 nm single mode 40 km (24.8 miles) SC, 1550 nm single mode 80 km (49.7 miles)
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Physical description
Device server parts and functions
Figures 1 and 2 identify the SDSFE31xx-100 Industrial Device Server parts and functions.
1. Redundant Power (RPS) LED
2. Alarm LED
3. Fiber Port Link/Activity
4. Serial Port Activity
5. RS-232 Serial Port
6. Power ON and Self-Test (POST) LED
7. Fiber Port 100Mbps LED
8. Fiber Port
9. Primary Power LED
4
Figure 1: SDSFE31xx-100 Industrial Device Server (Front View)
Continued on next page
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Physical description, continued
Device server parts and functions (continued)
10. Terminal Bock
11. Grounding Screw
12. DIP Switches
13. Alarm Relay Contacts
14. Redundant Power Input
15. Primary Power Input
16. DIN Rail Bracket
17. Metal Spring
18. Screws
Figure 2: SDSFE31xx-100 Industrial Device Server (Top and Back Views)
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In this section
Section II
Installation
These are the topics:
Topic See Page
Device Server mounting location 8 DIN rail clip and DIN rail mounting 9 Grounding the Device Server 11 Connecting power to the Device Server 12 Connecting an alarm fixture 15 Connecting fiber cables 17 Connecting DB-9 cable 18 DIP switches 19
Device Service mounting location
Installation considerations
Installation cautions
The location selected to install the Device Server can greatly affect its performance. When selecting a site, consider the following:
Install the Device Server in a fairly cool and dry place. See Technical
Specifications for the acceptable temperature and humidity operating ranges.
Install the Device Server in a location free from strong electromagnetic field
generators (such as motors).
Do not expose or subject the Device Server to vibration, dust, and direct exposure
to sunlight.
Leave at least 5cm (1.97 in) of space at the front and rear of the unit for
ventilation.
To prevent the Device Server from sliding around affix the provided rubber pads
to the bottom plate or mount the device to a DIN Rail.
Observe the following cautions when installing the Device Server.
CAUTION
Only qualified persons should install the Device Server. Failure to observe this
caution could result in poor performance or damage to the Device Server.
CAUTION
Install the Device Server in an operating environment where the temperature
range is from 0ºC to 70ºC (32º to 158º F), with relative humidity of 5% to 90%, non-condensing. Failure to observe this caution could result in poor Device Server performance.
CAUTION
DO NOT install the Device Server in areas where strong electromagnetic fields
(EMF) exist. Failure to observe this caution could result in poor Device Server performance and data corruption.
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DIN rail clip and DIN rail mounting
Mounting the DIN rail clip
The aluminum DIN Rail Clip should already be mounted to the back panel of the Device Server. If you need to attach the DIN Rail Clip, position the stiff-metal spring as shown in Figure 3.
DIN rail and device server mounting considerations
Figure 3: Mounted DIN Rail Clip
Consider the following before mounting the DIN rail to a surface and attaching the Device Server:
The surface must support at least 1,000 gm (2.2 lbs) for the Device Server.
Do not place heavy objects on the Device Server.
CAUTION
Mount the Device Server with proper spacing around it for ventilation (heat dissipation). Failure to observe this caution could result in damage to the
Device Server.
CAUTION
Please exercise caution when using power tools. Do not install this unit in damp or wet locations, or in close proximity to very hot surfaces. Failure to observe this caution could result in damage to the Device Server and cables.
Continued on next page
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DIN rail clip and DIN rail mounting, continued
Mounting the device server
To mount the Device Server to the DIN rail, see Figure 4 and do the following:
Step Action
1. Align and then position DIN-Rail-clip spring to the top of the DIN rail as
shown in Figure 4a.
2. Press DOWN on the Device Server and then IN to snap it into place on
the DIN Rail. See Figure 4b.
Figure 4: Device Server Mounting to DIN Rail
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Grounding the Device Server
WARNING
Be sure to disconnect power before installing and wiring the Device Server. Failure to observe this warning could result in an electrical shock.
Wiring considerations
The following wiring considerations are recommended:
Use separate paths to route wiring for power and device data cables. If power
wiring and device data cables must cross make sure that the wires are perpendicular at the intersection point.
Do not run signal or communications wiring and power wiring in the same wire
conduit. To avoid interference, wires with different signal characteristics route separately.
Use the type of signal transmitted through a wire to determine which wires should
be kept separate. The rule of thumb is wiring that shares similar electrical characteristics can be bundled together.
Keep input and output wiring separated.
Label the wiring to all devices in the system for clarity.
Device server grounding
CAUTION
The Device Server must be mounted to a well-grounded surface. Failure to observe this caution could result in EMI problems.
The Device Server can eliminate the effects of noise due to electromagnetic interference (EMI) via proper grounding. Always run the ground connection from the ground screw to a grounding surface before connecting DC power. See Figure 5.
Figure 5: Device Server Grounding Screw
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Connecting power to the Device Server
Redundant power
Dual (redundant) power inputs can be connected simultaneously to live DC power sources. See Figure 6. If one power source fails, the other live source acts as a backup, and automatically supplies the Device Server with power.
Figure 6: Redundant Power Connections
IMPORTANT
Power is supplied through an external DC power source. Check the Technical
Specification section for information about the DC power input voltage.
The Device Server does not include a power switch; therefore, plugging a wired and active terminal-block plug into its terminal block will immediately power UP the unit.
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Connecting power to the Device Server, continued
CAUTION
When connecting DC power wires to the terminal-block plug, pay close attention to the polarity markings shown near the terminal block of the Device Server. Failure to observe this caution could result in damage to the device.
Terminal-block plug wiring
To wire the six-contact-terminal-block plug for redundant power, do the following:
Note: The six-contact-terminal-block plug is constructed (keyed) to mate with the
Device Server terminal block. When wiring the plug for power, use the polarity markings next to the terminal block on top of the Device Server to ensure proper connection.
Step Action
1. Turn the external power source OFF.
2. Strip the power wires as required.
3. Insert one stripped power wire into the terminal-block plug, Observe
polarity. See Figure 7.
4. Secure the wire using a flathead screwdriver by tightening the contact
screw. See Figure 7.
5. Repeat Steps 3 and 4 until all wires are installed and secured.
Figure 7: Six-Contact-Terminal-Block Plug (Primary/Redundant Power Wiring)
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Connecting power to the Device Server, continued
Terminal-block plug wiring (continued)
Step Action
6. Insert the terminal-block plug into the Device Server’s terminal block, as
shown in Figure 8.
14
Figure 8: Wired Terminal-Block Plug Inserted Into Device Server
7. Make sure that the DC power source is stable and clean.
8. Turn ON the power source and the PWR LED(s) should turn ON.
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Connecting an alarm fixture
Alarm relay
The Device Server has contacts for connecting an external alarm fixture. Located on the green terminal block on the top panel, the relay has normally open contacts that can be wired to form a circuit for triggering an external alarm when a fault occurs (light or audible alarm). See Figure 9.
Alarm relay wiring
Figure 9: Alarm Relay Contacts
To wire an alarm to the relay contacts, do the following:
Step Action
1. Verify that the external power source is turned OFF.
2. Strip the wires as required.
3. Wire the alarm as shown in Figure 10.
Figure 10: Alarm Relay Wiring
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Connecting an alarm fixture, continued
Fault indications
Wire the relay contacts to any warning light or audible alarm in the factory or control room. Then when a fault occurs, the relay contacts close, sending a signal to activate an external alarm or turn ON a light, indicating a fault. An alarm will occur under the following conditions:
Any link failure cable disconnected, device break down .....)
PWR/RPS power failure:
o Power wires are disconnected, power source malfunction o Input power is out of this range: 9 – 48V
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Connecting fiber cables
Fiber cable installation
When connecting fiber cables to the 100BASE-FX port on the Device Server, make sure the correct type is used: ST or SC.
To install the fiber cables, do the following:
Step Action
1. Remove and keep the rubber fiber-port-protector cover shown below.
Note: When not connected to a fiber cable, insert the rubber protective cover into
optic port to protect the optics.
2. Check that the fiber terminators are clean. If necessary, clean the fiber
connectors using locally accepted cleaning procedures.
Note: Dirty fiber connectors on fiber optic cables will impair light transmission
quality through the cable and lead to degraded performance on the port.
3. Connect the fiber cable as shown in Figure 11.
Figure 11: Fiber Cable Connections
4. Check the corresponding fiber port LED on the Device Server to verify
the connection—Link/Act LED should be lit.
Warning
Visible and invisible laser radiation when open: DO NOT stare into the
beam, or directly view the beam with optical instruments. Failure to observe this warning could result in an eye injury or blindness.
Use of controls, adjustments or the performance of procedures other than
those specified herein may result in hazardous radiation exposure.
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Connecting DB-9 cable
DB-9 cable configuration
Depending on the equipment type, data terminal equipment (DTE) or data communication equipment (DCE), use a null modem (crossover) or straight-through cable. See Figure 13.
Figure 12: Straight Through and Crossover Cables
Note: The Device Server is configured as a DTE Device. See Cable Specification
Section for DB-9 cable pinouts.
DB-9 cable installation
To connect the DB-9 (RS-232) cable to the Device Server and other equipment, do the following:
Step Action
1. Insert one end of the RS-232 cable into the Device Server.
2. Tighten the screws to secure the cable.
3. Repeat Steps 1 and 2 for the other equipment. See Figure 12.
4. Test the connection by sending a link pulse to the Device Server and the
ACT LED will flash, indicating a good connection.
Figure 13: DB-9 Cable Installation
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DIP Switches
DIP switch position descriptions
The Device Server features four DIP switches on the top panel that set the responds for the alarm in case of power loss or link failure. Figure 14 shows the DIP switch and a chart that explains each setting.
No Description Default
1
Primary power alarm
(enable ON, disable OFF)
2
Redundant power alarm
(enable ON disable OFF)
3
Fiber port alarm (enable ON disable OFF)
4
N/A
OFF
OFF
OFF
OFF
Figure 14: Dip Switch Settings and Explanations
Note: DIP switch changes will not become active until the Device Server is power
cycled (turned OFF then ON).
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In this section
Section III
Operations
These are the topics:
Topic See Page
Light Emitting Diodes (LEDs) 22 Device Server configuration 23 Configuration software 25
Light emitting diodes (LEDs)
LEDs
The Device Server has LED indicators located on its front panel. The LEDs present at-a-glance network status, and provide real-time connectivity information. Figure 15 shows the LEDs and a chart that explains the function of each.
LED Description
1 Power (PWR) Lights green when input power is good 2 Redundant Power (RPS) Lights green when receiving external power from
redundant input source
3 Alarm (ALM) Lights red, signaling an alarm (when an external
alarm is connected) during a down link condition on any port, or during primary/redundant power failures
4 LNK/ACT Lights green when connected to another device.
Flashes (amber) to indicate when the fiber port receives link pulses from a compliant device (fiber port only).
5 ACT Lights to indicate when the serial port is receiving
link pulses or data from a compliant device
6 POST Lights (amber) when the Power on Self Test was
successful; flashes when performing the POST
7 100 Lights (amber) to indicate when receiving data from
at 100Mbps (fiber port only)
Figure 15: LEDs and Description Chart
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Device Server configuration
Introduction
Web access
Use a web browser to configure the Device Server. You can set the TCP/IP configuration for the device to monitor and manage attached Serial Devices via Serial IP Redirector software.
Once connected to a network, the Device Server is accessible via a web browser. To access the Device Server via a web browser, do the following:
Step Action
1. Type the default IP 192.168.0.254 address (if connecting with the default
IP) at web browser to launch the login dialog box. See Figure 16.
Figure 16: Login Dialog Box
Note: The default user name is “admin;” no password has been assigned. However,
you can change the user name and password within the GUI via submenu item “User Config.”
2. Enter default user name “admin” as shown in Figure 16.
3. Click the OK button to launch the Device Server’s graphical user
interface (GUI) main menu screen, shown in Figure 17.
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Device Server configuration, continued
Web access (continued)
Figure 17: Main Menu Screen
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Configuration software
Expanded software tree
On the left side of the GUI screen, under the Transition logo, are five menu items:
System Details
Configuration
Mgmt Config
SNMP
System Restart
Figure 18 shows the expanded software tree; an explanation of each menu option starts on the following page.
Figure 18: Expanded Configuration Software Tree
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Configuration software, continued
Systems details menu options
Click the Systems Details
System Info
Master Info
link to show its two submenu options:
System information submenu
Click the “system info See Figure 19.
” link to show the Device Server system information submenu.
Master information submenu
Figure 19: System Info Submenu
This menu option provides a description of the Device Server, model name, along with the up times (day/hour/minute/second). It also allows editing the IP address, subnet mask, and gateway.
Click the APPLY button to implement any changes. Click the RESET button to restore the original settings before applying any changes.
Click the “master info only submenu. See Figure 20.
Figure 20: Master Information Read Only Submenu
This read-only menu displays the hardware and firmware versions.
” link to launch the Device Server master information read
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Configuration software, continued
Configuration menu options
Click the Configuration
Serial Port Config
Serial Connect Status
link to show its two submenu options:
Serial port config submenu
Click the “serial port config configuration submenu. See Figure 21.
” link to launch the Device Server serial port
Figure 21: Serial Port Transfer Configuration Submenu Display
Use this menu to configure server/client mode and the serial port. This menu shows the serial port configuration, and allows configuring all fields.
When using a serial device with Modbus RTU protocol, “enable” Packet mode for the serial input. Also, enter an appropriate inter-packet timeout value to facilitate smooth data communications. Click the APPLY button to save and activate the changes. Click the RESET button to return to the previous settings before applying the changes.
The following explains the server/client mode configuration submenu items.
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Configuration software, continued
Serial port config submenu (continued)
Submenu Item Description
Server/Client Type Defines whether the Device Server is acting as a
server or a client. In Device Server Mode, this setting will always be Server. In Converter Mode, this setting can be either Server or Client.
Remote IP In Converter Mode, enter the IP address of the
remote device. This field is NOT USED in Device Server Mode.
TCP Port Number Device Server mode (DS): the TCP port number is
the number that the Device Server uses to listen for connections; also, other devices must use this port to contact the Device Server.
Converter mode: number to communicate with the host.
Connection Idle Time This setting only applies to Converter Mode. The
time value (in seconds) is the maximum time that the TCP port will remain open with no activity. Once the time value is reached, the Device server closes the port to prevent the port from remaining open indefinitely. This field is NOT USED in Device Server mode.
DS/CR Modes Device server (DS) mode, also know as TCP/IP
mode, is used to connect a serial device to a host via an Ethernet network. This mode allows using an existing COM-port-based software platform across an existing Ethernet LAN. See Figure 22.
both converters use the TCP port
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Figure 22: Serial Device Connection to a Host via Ethernet Network
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Configuration software, continued
Serial port config submenu (continued)
Submenu Item Description
DS/CR Modes (continued) Converter Mode (CR) is used for serial tunneling
across an Ethernet network between two serial ports to simulate a direct serial connection between the devices. See Figure 23.
Figure 23: Serial Tunneling
Packet Mode of Serial Input (enable/disable)
Packet Mode Inter-Packet Timeout
Default is disabled. This will be the setting for the serial data arriving at the serial port in a bit stream. Enable if serial data on the serial interface will be in packet mode.
This time value (in milliseconds) is the delimiter timeout value between serial packets. This only applies if packet mode of the serial input is enabled. The value will largely depend on the serial device connected to the Device Server or the field bus protocol used (i.e., Modbus, etc.).
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Configuration software, continued
Serial connect status submenu
Click the “serial connect status status submenu. See Figure 24.
” link to launch the Device Server serial connection
Figure 24: RS-232 Port Connection Status Submenu Display
This menu provides instant information about serial port connectivity. In this submenu, you can view a current connection status instance; also, clear the information on the screen by clicking the CLEAR button. A description of each menu item is shown below.
Submenu Item Description
Connect Status Server or client. Peer IP Address
Dest/Srce Port Number
Byte Counts From UART
Byte Counts to Network
Byte Counts From Network
Byte Counts to UART Displays the number of bytes received by the serial
IP of the remote PC that is accessing the device attached to the Device Server’s serial port.
Shows the destination and source port numbers— source port number will be as configured.
Displays the number of bytes transmitted from the serial device.
Displays the number of bytes received on the TCP/IP network.
Displays the number of bytes transmitted from the TCP/IP network.
device.
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Configuration software, continued
Mgmt config menu options
Click the Mgmt config
User Config
Firmware Download
Configuration File
SNMP Config
link to show its four submenu options:
User config submenu
Click the “user config See Figure 25.
” link to launch the Device Server user configuration submenu.
Figure 25: User Configuration Submenu
This option allows you to establish a username and password for Device Server management. To change the user name and password, do the following:
Step Action
1. Type the new user name in the user-name field.
2. Type the password in the password field.
3. Click the APPLY button to set the user name and password.
IMPORTANT
Write down the new user name and password and keep the information in a safe place. This information will be required in the future to access the management portion of the software.
Also, use this same user name and password, if established here, in the Redirector software to communicate with the Device Server.
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Configuration software, continued
Firmware download submenu
Click the “firmware download submenu. You can upgrade the firmware (FW) via HTTP or TFTP. See Figure 26.
Figure 26: Firmware Upgrade Submenu
” link to launch the Device Server firmware download
FW upgrade via HTTP
To upgrade the firmware via HTTP, do the following:
Step Action
1. Click the BROWSE button to locate the firmware, as shown in Figure 27.
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Figure 27: Choose File Dialog Box
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Configuration software, continued
FW upgrade via HTTP (continued)
Step Action
2. Click the OPEN button on the choose file dialog box to populate the file
name field with the firmware-upgrade address, as shown in Figure 28.
Figure 28: HTTP Firmware File Name Captured
3. Click the START UPGRADE BY HTTP button to start downloading the
firmware and a system upgrade timeout display will appear, as shown in Figure 29.
Figure 29: System Firmware Upgrade Time Out Display
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Configuration software, continued
FW upgrade via HTTP (continued)
When the firmware upgrade is complete, the index page (system information) will appear, as shown in Figure 30.
FW upgrade via TFTP
Figure 30: Index Page (System information) Display
Click the serial port config link to modify the configuration, based on the new firmware.
Note: The firmware file must be stored on the TFTP server before upgrading by this
method can occur.
To upgrade the via TFTP server, do the following:
Step Action
1. Enter the IP address the TFTP server field, as shown in Figure 31.
192 168 0 155
TRANS_601_V122.b
Figure 31: TFTP Upgrade Submenu Display
2. Enter the file name in the file name field, as shown in Figure 31 above.
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FW upgrade via TFTP (continued)
Step Action
3. Click the START UPGRADE BY TFTP button to start downloading the
firmware, and a system upgrade timeout display will appear as shown in Figure 32.
Figure 32: System Firmware Upgrade Time Out Display
When the firmware upgrade is complete, the index page (system information) will appear, as shown in Figure 33.
Figure 33: Index Page (System information) Display
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Configuration software, continued
Configuration file submenu
Click the “configuration file submenu, shown in Figure 34.
” link to show the Device Server system backup
Figure 34: Configuration System Backup File Display
Configuration file backup
To “backup” the configuration file to the local PC, do the following:
Step Action
1. Click the BACKUP SETTING button on the display, and the save
“config file” dialog box will appear, as shown in Figure 35.
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Figure 35: Save System Backup File Dialog Box
2. Click the SAVE button to save the config file and a prompt will appear
to select a location for storing the file on the local PC.
3. Select the location then click the SAVE button to save the config file.
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Configuration file restore
To Restore the backup configuration file, do the following:
Step Action
1. Enter the file name or click the BROWSE button to locate the file. See
Figure 36.
Config. Bin
Figure 36 Backup File Restore Display
2. Click the RESTORE SETTING button, and a restore timeout display
will appear as the backup file is being restored. See Figure 37.
Figure 37: System Backup Restore Timeout Display
When the backup file is restored, the index page (system information) will appear on the display, as shown in Figure 38.
Figure 38: Index Page (System Information) Display
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Configuration software, continued
SNMP configuration menu
Click the SNMP config
SNMP Communities
IP Trap Manager
link to show its two submenus:
SNMP communities submenu
Click the “SNMP Communities option. See Figure 39.
Figure 39: SNMP Communities Display
” link to launch the SNMP Communities submenu
Use an external SNMP-based application to configure and manage the Device Server. This management method requires the SNMP agent on the Device Server and on the SNMP network management station (NMS) to use the same community string. This management method uses two community strings: “get” community string and “set” community string:
If the SNMP NMS knows the “Set” community string, it can read and write to the
MIBs.
If it only knows the “Get” community string, it can only read MIBs. The default get and “Set” community strings for the Device Server are “public” and
“private” respectively. When new parameters are assigned, click the SAVE button to implement the new
settings. Click the RESET button to restore the original parameters if the changes have not been saved.
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Configuration software, continued
IP trap manager submenu
Click the “IP Trap Manager shown in Figure 40.
Figure 40: IP Trap Manager Option display
” link to launch the IP Trap manager submenu option,
Table 2 describes the fields on the IP Trap Manager display.
Table 2: IP Trap Parameters and Descriptions
Parameter Description
IP Address Enter the IP address(s) of the terminal(s) that you want to
monitor for failures. When a failure occurs, an alarm will be sent if enabled. Enter their community names and disable or
enable their alarm function accordingly. Community Name SNMP community names. Status Alarm function: disabled or enabled.
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Configuration software, continued
IP trap manager submenu (continued)
You can configure up to five management stations to receive authentication failure messages or other trap messages from the Device Server.
To assign the IP Traps, do the following:
Step Action
1. Click the “IP address” parameter field. See Figure 41.
2. Type or paste the IP address in the field.
3. Click the “community name” parameter field. See Figure 41.
4. Type a name in the field.
5. Select status (enabled or disabled).
6. Click the SAVE button to save and establish the trap.
Note: Click the RESET button to reestablish the original parameter(s) before
saving changes.
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Figure 41: Sample Configured IP Trap Manager Display
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Configuration software, continued
System restore submenu
Click the System Restart
System Restore
Reset
link to show the Restart submenu options:
Note: You can “restore” or “reset” the Device Server remotely via software.
System restore
Click the RESTORE button, shown in Figure 42, to set the Device Server back to factory defaults. After the timeout display disappears all saved configuration data will be erased.
System reset
Figure 42: System Restore Button
Click the RESET button, shown in Figure 43, to reset the Device Server. After the timeout disappears the system will be reset, but all configuration data will be maintained (IP address, etc.).
Figure 43 System Reset Button
Note: System Reset has the same functionality as power cycling the Device Server.
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In the section
Section IV
Serial IP Redirector Software
This are the topics:
Topic See Page
Serial IP redirector software description 44 Getting started and software pre-installation considerations 45 Installing IP redirector software 46 Upgrading the software 50 Creating virtual COM ports 51
Serial IP redirect software description
COM port usage
Operating environment
Configuration wizard
The Serial/IP Redirector Software adds "virtual" COM ports to Windows operating systems. Similar to regular COM ports that allow PC applications to use local serial ports, Serial/IP COM ports allow PC applications to use the serial port on the Device Server. Because Serial/IP COM ports work like regular COM ports, PC applications do not have to be changed to use the Device Server through the Serial/IP Redirector.
The Serial/IP Redirector software runs as a kernel-level device driver in the Windows operating system. This means that Serial/IP COM ports are available to PC applications at all times, even if no user is logged in. The Serial/IP Redirector is a high-performance kernel-mode driver with a small “footprint,” modest memory requirements and low overhead. The Serial/IP applet in the Windows control panel configures Serial/IP COM ports and displays their activity.
The Serial/IP Redirector software detects and uses the specific protocol supported by the Device Server. When configuring Serial/IP COM port, use the Serial/IP Configuration Wizard to verify immediately that the Serial/IP Redirector can communicate with the Device Server over the network.
Networked device server
The networked pieces fit together in the following manner:
Stage Description
A. Install the Device Server on the network and connect a device to its serial
port.
B. Configure the Device Server so that its serial port is available to the
network via TCP/IP.
C. Install the Serial/IP Redirector software on the PC that will use the device
attached to the Device Server.
D. Configure the Serial/IP Redirector software to create a virtual COM port. E. Specify the IP address of a Device Server and the TCP port number that
provides access to its serial port.
F. In the PC application, change settings to use the Serial/IP COM port
instead of the local COM port.
G. Thereafter, the PC application can use the serial port on the Device Server
instead of local serial ports.
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Getting started and software pre-installations considerations
Pre-installation considerations
Supported platforms:
Intel-compatible PCs with 32-bit Pentium-class processor
At least 4 megabytes free space on the boot drive
Windows XP sp1 or sp2, Server 2003, 2000, NT 4.0 sp6, 98/95/Me, Microsoft
.NT/2000/2003 Terminal Server, Citrix MetaFrame Access Suite
VMware
Software requirements:
Windows Installer 2.0 or later: This software is included in Windows XP and
later, and is available for NT 4.0, 2000 and 95 from the Microsoft Download Center. It is also available for Windows 98 in Internet Explorer 5.5
• Internet Explorer 4.0 or later (version 5.5 or later for Windows 98)
For Windows 95: Microsoft Windows Socket 2 update
What is needed?
Network requirements:
A TCP/IP network connection from the local computer to the serial Device
Server.
The throughput and performance of the network connection must exceed the
requirements of the application in total. (An Ethernet local area network will
easily meet this requirement.)
If firewalls are in the network path to the serial Device Server, they must allow
TCP connections to the server on the TCP port number(s) on which the server provides its devices. If used, this includes Windows XP service-pack 2 firewall.
Before installing the Serial/IP Redirector software, do the following:
Step Action
1. Obtain administrator privileges before installing the software.
2. Install the Device Server on the TCP/IP local area network.
3. Configure the Device Server to provide its serial port to the network,
4. Follow the general guidance about Device Server configuration in this
manual. Also, see the latest “help files” the Serial/IP Redirector software by clicking the HELP button on the Serial/IP Control Panel dialog box.
5. Install the software on the PC that will use the serial port.
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Installing serial IP redirector software
Software installation
To install the software, do the following:
Step Action
1. Login as a user with administrator privileges.
2. Quit all Windows programs using COM ports.
3. Install the Serial/IP Redirector Software CD into the PC/Laptop that will
be in communication with the serial port of the Device Server to launch the “installation wizard” dialog box, shown in Figure 44.
Figure 44: Installation Wizard Dialog Box
4. If the install wizard dialog box does not appear, at the command line
type: Serial IP Redrector432.exe and then press the ENTER key.
5. Press the NEXT button and a “license agreement” dialog box will
appear, as shown in Figure 45.
Figure 45: Agreement Dialog Box
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Installing serial IP redirector software, continued
Step Action
6. Click the AGREE radio button.
7. Click the NEXT button and the “destination folder” will appear as
shown in Figure 46.
Figure 46: Software Destination Folder Dialog Box
8. If the destination folder in the dialog box is not where you want the
software to load, click the BROWSE button, and then select a new location.
9. Click the NEXT button and the “select features” dialog box will appear,
as shown in Figure 47.
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Installing serial IP redirector software, continued
Figure 47: Select Features Dialog Box
On the select features dialog box, you can select how much of the software you want to load on the PC/Laptop (disk space consideration) via the pulldown menu. See Figure 48.
Figure 48: Pulldown Menu Options
Note: The “administrator only” option restricts use of the Serial/IP Control Panel to
users with administrator privileges. If you select this option, non­administrator users can use the Serial/IP Redirector, but they cannot open the Serial/IP Control Panel.
Step Action
10. Click the NEXT button on the select features dialog box to launch the
“ready to install software” dialog box, shown in Figure 49.
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Installing serial IP redirector software, continued
Figure 49: Ready to Install Application Dialog Box
Step Action
11. Click the view release notes check box, if not selected.
12. Click the NEXT button to install the software. When completed, the
“successfully installed” message box will appear, as shown in Figure 50.
Figure 50: Install Successful Message Box
13. Click the FINISH button and the “release notes” will appear on the
screen.
14. Close the “release notes” and the Serial IP Control Panel will appear.
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Upgrading serial IP redirector software
Software upgrades
If you are installing a software upgrades, please note:
The existing software must be the same major version (version 4).
The setup program will remove the existing Serial/IP software.
The virtual COM port selections and settings will be maintained.
When upgrading the software, you will be prompted to uninstall the old version of the software, as shown in Figure 51.
Figure 51: Uninstall Message Box
IMPORTANT
Excluding Windows XP, in all other Windows environments you must “restart” the computer to finish uninstalling the software before installing the upgrade. Not restarting the computer could result in an error during the software upgrade.
Step Action
1. Click the YES button to uninstall the software; when successful the
“installation wizard will appear, shown in Figure 52.
2. Restart the computer, if necessary, before installing the upgrade.
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Figure 52: Installation Wizard
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Creating virtual COM ports
Control panel
After loading the software, the Serial IP Control Panel dialog box will appear, as shown in Figure 53.
Figure 53: Serial IP Control Panel Dialog Box
Use the “control panel” to configure virtual COM ports and advanced options.
Note: If the Serial/IP Redirector has been installed with the Administrator-Only
Mode feature, the Serial/IP control panel will be available only to users with Administrator privileges. Changed settings do not affect the operation of currently active virtual COM ports.
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Creating virtual COM ports, continued
Virtual COM port creation
Alternatively, you can edit the COM port ranges directly. Use individual COM port numbers (such as 4, 5, 7) and/or ranges of numbers (such as 11-18, 30-53) separated by commas. As you edit the COM port ranges, checkboxes in the upper panel will change accordingly. (Invalid numbers or ranges will be displayed.)
COM Port configuration
To configure virtual COM ports, do the following:
Step Action
1.
On the control panel, click the SELECT PORTS button to bring up the “select ports” dialog box shown in Figure 54.
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Figure 54: Select Ports Dialog Box
Note: You can select up to 4,096 virtual COM ports. COM1 and COM2 are
normally physical ports, so they will not appear in the dialog box.
2. Select a virtual COM port from the list (COM7 in this example). The
COM port selection will appear in the lower panel of the select port dialog box.
3. Click the OK button to establish COM port 7.
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Creating virtual COM ports, continued
Step Action
4. On the Serial IP Control Panel, enter the IP address and port number of
the Device Server. See Figure 55.
5. Check “user credentials” and select “use credentials below” from the
pulldown menu. See Figure 55.
Note: If a user name and password were set when setting up the Device Server, use
that same user name and password here.
6. Enter a “user name” and “password” if previously set. See Figure 55.
Figure 55: Virtual Port Configuration
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Creating virtual COM ports, continued
Step Action
7. Click the CONFIGURATION WIZARD button to bring up the
“configuration wizard,” shown in Figure 56.
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Figure 56: COM Port 7 Configuration Wizard
8. If any of the settings are incorrect, change them.
9. Click the START button. Note as the wizard runs, the “status panel” will
show a summary of server characteristics. The “log panel” shows the wizard’s interaction with the server. The wizard typically takes 5 to 15 seconds to complete its task.
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Creating virtual COM ports, continued
If the wizard fails
The wizard indicates errors in the status panel, with error details appearing in the log panel. In the case of an error, do the following before re-running the wizard:
Step Action
1. Review error messages in the status panel. See Figure 57.
2. If necessary, review the messages in the log panel. See Figure 57.
3. Correct the wizard settings.
4. Restart the wizard with the corrected settings.
If the wizard is successful
The wizard indicates a successful run by messages in the status panel; also, the USE SETTING button will be active. See Figure 57.
Figure 57: COM Port Configuration Wizard
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Creating virtual COM ports, continued
If the wizard is successful (continued)
Step Action
5. Click the USER SETTING button on the wizard to return to the control
panel.
6. Once the link is established, you can manage the device attached to the
Device Server, using the Serial IP Redirector software installed on a remote computer. Click the PORT MONITOR button on the control panel to bring up the port monitor, shown in Figure 58.
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Figure 58: Serial/IP Port Monitor
Note: If more devices are attached and connected, the status and IP address of
those devices will appear against each Virtual COM port listed.
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Introduction
In this section
Section V:
Troubleshooting
This section provides basic troubleshooting information for the Device Server via a problem and corrective action table. The problems are stated in the problem column and the action(s) to take for the problem is stated in the corrective action column. If the corrective measures listed do not correct the problem, contact our 24-Hour Technical Support department at 1-800-260-1312, International: 00-1-952-941-7600.
These are the topics:
Topic See Page
Troubleshooting problem and corrective action table 58
Troubleshooting problem and corrective action table
Problem Potential Cause Potential Solution
Device Server does not power up
No activity at the DB-9 port
No activity on the fiber port
Is the wired terminal-block plug
inserted into the Device Server?
Is the power LED lit?
Is the power LED lit?
Can the Device Server receive
link pulses?
Is the DB-9 cable properly
installed at both ends?
Is the DB-9 cable good?
Is the LNK/ACT LED lit
(green)?
Wire and insert the terminal-block
plug into the Device Server’s terminal block
Check that DC power is at the
recommended levels.
Contact Technical Support.
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Check the power is turned ON.
Send link pass from the connected
device (if a computer, press any key and the Device Server’s ACT LED will flicker each time you press the key.)
Verify that the cable at both ends is
installed properly
Check pin assignments
Contact Technical Support.
US/Canada: 1-800-260-1312, International: 00-1-952-941-7600
Ensure that the fiber optic cable is
installed properly into the Device Server and the compliant device
Power up the compliant connected
device.
Contact Technical Support.
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Introduction
In this section
Section VI:
Cable Specifications
This section provides copper and fiber cable specifications.
These are the topics:
Topic See Page
DB-9 (RS-232) serial cable specifications 60 Fiber cable and optic specifications 61
Copper DB-9 (RS-232) serial cable specifications
What is RS-232 (DB-9)?
DB-9 cable specifications
DB-9 cable pinouts
RS-232 is a serial device control protocol that provides an interface between Data Terminal Equipment (DTE) and Data Communications Equipment (DCE) that employs serial binary data interchanges.
Wire category: 3 to 5 Maximum data rate: 100Kb/s, 115.2Kb/s asynchronous (distance dependent) Gauge: 24 to 22 AWG Maximum cable distance: 50 ft (15.24 m)
Figure 59 shows the DB-9 (RS-232) serial cable pin assignments and pinout chart.
DB-9 Connector Pin Assignments
No Code Description
1 DCD Data Carrier Detect IN 2 RX Receive Data IN 3 TX Transmit Data OUT 4 DTR Data Terminal Ready OUT 5 GND Ground — 6 DSR Data Set Ready IN 7 RTS Request to Send OUT 8 CTS Clear to Send IN 9 RI Ring Indicator IN
Signal
Direction
Figure 59: DB-9 Connector and Cable Pin Assignment Chart
Note: The Device Server is configured as a DTE device. Use a straight-through
cable for connecting to a DCE device, or a crossover cable for connecting to other DTE devices.
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SDSFE31xx-100 Industrial Device Server Transition Networks
Fiber cable and optic specifications
Fiber cable characteristics
Fiber optic specifications
Cable physical characteristics must meet or exceed IEEE 802.3™ specifications.
Parameter Specification
Bit Error Rate: <10-9 Single mode fiber: 9 µm Multimode fiber: 62.5/125 µm Multimode fiber: 100/140, 85/140, 50/125 µm
The following shows the fiber optic specification:
Fiber Cable Specifications
SDSFE3111-100 Fiber-optic transmitter power:
Fiber-optic receiver sensitivity: Link budget:
SDSFE3113-100 Fiber-optic transmitter power: Fiber-optic receiver sensitivity: Link budget:
SDSFE3114-100 Fiber-optic transmitter power: Fiber-optic receiver sensitivity: Link budget:
SDSFE3115-100 Fiber-optic transmitter power: Fiber-optic receiver sensitivity: Link budget:
SDSFE3117-100 Fiber-optic transmitter power: Fiber-optic receiver sensitivity: Link budget:
1300 nm multimode min: -19.0 dBm max: -14.0 dBm min: -31.0 dBm max: -4.0 dBm
12.0dB
1300 nm multimode min: -19.0 dBm max: -14.0 dBm min: -31.0 dBm max: -4.0 dBm
12.0dB
1310 nm single mode min: -15.0 dBm max: -3.0 dBm min: -30.0 dBm max: -3.0 dBm
15.0 dB
1310 nm single mode min: -15.0 dBm max: -8.0 dBm min: -34.0 dBm max: -7.0 dBm
19.0 dB
1550 nm single mode min: -3.0 dBm max: 3.0 dBm min: -37.0 dBm max: 0.0 dBm
34.0 dB
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Introduction
In this section
Section VII:
Contact Us, Warranty, &
Conformity Information
This section explains how to contact Transition Networks via Phone, fax, email, and direct mail. It also explains:
What the warranty covers
Who to contact to return product
How and where to return the product
These are the topics:
Topic See Page
Contact us 64 Conformity declaration 65 Warranty 66 Compliance information 68
Contact us
Technical support
Live Web chat
Web-based training
E-Mail
Technical Support is available 24 hours a day. United States: 1-800-260-1312 International: 00-1-952-941-7600
Chat live via the Web with a Transition Networks Technical Support Specialist. Log onto www.transition.com and click the Transition Now link.
Transition Networks provides 12-16 seminars per month via live web-based training. Log onto www.transition.com and click the Learning Center link.
Ask a question anytime by sending an e-mail message to our technical support staff
@ techsupport@transition.com
Address
Transition Networks 6475 City West Parkway Minneapolis, MN 55344, U.S.A. Telephone: 952-941-7600 Toll free U.S.A & Canada: 800-526-9267 Fax: 952-941-2322
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SDSFE31xx-100 Industrial Device Server Transition Networks
Conformity declaration
Declaration of Conformity
Name of Mfg: Transitions Networks 6427 City West Parkway, Minneapolis MN 55344 U.S.A.
Model: SDSFE31xx-100 Industrial
Part Numbers: SDSFE3111-100, SDSFE3113-100, SDSFE3114-100,
Regulations: EMC Directive 89/336/EEC
Purpose: To declare that the SDSFE31xx-100 Industrial Device Servers to which this
CISPR22:1993; EN55022:1994+A1:1995+A2:1997 Class A; FCC Part 15
I, the undersigned, hereby declare that the equipment specified above conforms to the above Directive(s) and Standard(s).
Steven Anderson, Vice President of Engineering Date
declaration refers is in conformance with the following standards:
Subpart B; UL1950; 21 CFR Subpart J
Device Server
SDSFE3115-100, SDSFE3117-100
September, 2006
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Warranty
Limited lifetime warranty
What the warranty does not cover
Establishing original ownership
Effective for products shipped May 1, 1999 and After. Every Transition Networks’ labeled product purchased after May 1, 1999 will be free from defects in material and workmanship for its lifetime. This warranty covers the original user only and is not transferable.
This warranty does not cover damage from accident, acts of God, neglect, contamination, misuse or abnormal conditions of operation or handling, including over-voltage failures caused by use outside the product’s specified rating, or normal wear and tear of mechanical components. If the user is unsure of the proper means of installing or using the equipment, contact Transition Networks’ free technical support services.
To establish original ownership and provide date of purchase, please complete and return the registration card accompanying the product or register the product on-line on our product registration page.
Transition Networks will at its option:
Who to contact for returns
Repair the defective product to functional specification at no charge
Replace the product with an equivalent functional product
Refund the purchase price of a defective product
To return a defective product for warranty coverage, contact Transition Networks’ technical support department for a return authorization number (RAN). Transition’s technical support department can be reached through any of the following means:
Technical Support is available 24 hours a day:
Tel: 800-260-1312 x 200 or 952-941-7600 x 200
Fax: 952-941-2322
Email: techsupport@transition.com
Live web chat: Transition Now
Voicemail: 800-260-1312 x 579 or 952-941-7600 x 579
All messages will be answered within one hour
Continued on next page
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SDSFE31xx-100 Industrial Device Server Transition Networks
Warranty, continued
How and where to send the returns
Send the defective product postage and insurance prepaid to the following address: CSI Material Management Center c/o Transition Networks
6103 Blue Circle Drive Minnetonka, MN 55343 U.S.A. Attn: RETURNS DEPT: Credit Return Authorization (CRA)# or Return Material
Authorization (RMA) # ___________ Failure to protect the product during shipping may void this warranty. The return
authorization number must be written on the outside of the carton to ensure its acceptance. We cannot accept delivery of any equipment sent to us without a CRA or RMA number.
Customer pays non-compliant return costs
The customer must pay the non-compliant product(s) return transportation cost to Transition Networks for evaluation of said product(s) for repair or replacement. Transition Networks will pay for shipping the repaired or replaced in-warranty product(s) back to the customer (any and all customs charges, tariffs, or/and taxes are the customer’s responsibility).
Non-warranty repair costs
Repaired non­warranty products
This warranty is your only remedy
Before making any non-warranty repair, Transition Networks requires a $200 charge, plus actual shipping costs to and from the customer. If the repair is greater than $200, an estimate is issued to the customer for authorization of repair. If no authorization is obtained, or the product is deemed not repairable, Transition Networks will retain the $200 service charge and return the product to the customer not repaired.
Non-warranted products repaired by Transition Networks for a fee will carry a 180­day limited warranty. All warranty claims are subject to the restrictions and conventions set forth by this document.
Transition Networks reserves the right to charge for all testing and shipping incurred, if after testing, a return is classified as “No Problem Found.”
This warranty is your only remedy. No other warranties, such as fitness for a particular purpose, are expressed or implied. Transition Networks is not liable for any special, indirect, incidental or consequential damages or losses, including loss of data, arising from any cause or theory. Authorized resellers are not authorized to extend any different warranty on transition networks’ behalf.
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Compliance information
Compliances
FCC Regulations
Canadian Regulations
CISPR22/EN5022 Class A + EN55024; EN60950 Class A; FCC Class A; CE Mark
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at the user’s own expense.
This digital apparatus does not exceed the Class A limits for radio noise for digital apparatus set out on the radio interference regulations of the Canadian Department of Communications. Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la Class A prescrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada.
European Regulations
CUATION:
This is a Class A product. In a domestic environment, this product could cause radio interference in which case the user may be required to take adequate corrective measures.
Achtung ! Dieses ist ein Gerät der Funkstörgrenzwertklasse A. In Wohnbereichen können bei
Betrieb dieses Gerätes Rundfunkstörungen auftreten. In diesem Fäll ist der Benutzer für Gegenmaßnahmen verantwortlich.
Attention ! Ceci est un produit de Classe A. Dans un environment domestique, ce produit risque
de créer des interférences radioélectriques, il appartiendra alors à l'utilsateur de prende les measures spécifiques appropriées.
Continued on next page
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SDSFE31xx-100 Industrial Device Server Transition Networks
Compliance information, continued
European Regulations, (continued)
Der Anschluss dieses Gerätes an ein öffentlickes Telekommunikationsnetz in den EG-Mitgliedstaaten verstösst gegen die jeweligen einzelstaatlichen Gesetze zur Anwendung der Richtlinie 91/263/EWG zur Angleichung der Rechtsvorschriften der Mitgliedstaaten über Telekommunikationsendeinrichtungen einschliesslich der gegenseitigen Anerkennung ihrer Konformität.
In accordance with European Union Directive 2002/96/EC of the European Parliament and of the Council of 27 January 2003, Transition Networks will accept post usage returns of this product for proper disposal. The contact information for this activity can be found in the ‘Contact Us’ portion of this document.
CAUTION: RJ connectors are NOT INTENDED FOR CONNECTION TO THE PUBLIC TELEPHONE NETWORK. Failure to observe this caution could result in damage to the public telephone network.
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Appendix A:
Technical Specification
SDSFES31xx-100 specifications, notices, and warnings
Parameter Description
Standards IEEE 802.3 (100BASE-FX/ Fast Ethernet)
EIA/TIA RS-232
EIA/TIA-574 Regulatory Compliance for Emission FCC Part 15 of Class A & CE approved Ports 1x fiber single mode/multi-mode
1x 9-pin serial connector; D-sub, male Max Distance Fiber: up to 120,000 meters (74.5 miles)
Serial: up to 15 meters (50 ft.) Max Data Rate Fiber: 100 Mbs
Serial: 115.2 Kbps (asynchronous) Signals TxD, RxD, CTS, RTS, DTR, DSR, RI,
DCD, GND Safety Compliance CISPR22/EN5022 Class A + EN55024;
EN60950 Class A; FCC Class A and CE
Mark Power Consumption 3.4 watts Ingress Protection IP30 MTBF 123,778 Power Source External, 9 to 48VDC @ 1A Size (width x depth x height) 2 x 3.9 x 4.7 in (50 x 100 x120mm) Weight 0.90 kg (2 lbs) Operating Temperature 0 to 70ºC (32 to 158ºF) Storage Temperature -20 to 80º C (-4 to 176ºF) Operating Humidity 5% to 90% (non-condensing), altitude 0-
10,000 ft
Continued on next page
SDSFES31xx-100 specifications, notices, and warnings, continued
Notices
The information in this user’s guide is subject to change. For the most up-to-date
information on the SDSFE31XX-100 Industrial Device Server, the user’s guide on-line at: www.transition.com.
Product is certified by the manufacturer to comply with DHHS Rule 21/CFR,
Subchapter J applicable at the date of manufacture.
IMPORTANT Copper based media ports: e.g., Twisted Pair (TP) Ethernet, USB,
RS-232, RS422, RS485, DS1, DS3, Video Coax, etc., are intended to be connected to intra-building (inside plant) link segments that are not subject to lightening transients or power faults. Copper based media ports: e.g., Twisted Pair (TP) Ethernet, USB, RS-232, RS-422, RS-485, DS1, DS3, Video Coax, etc., are NOT to be connected to inter-building (outside plant) link segments that are subject to lightening transients or power faults. Failure to observe this caution could result in damage to equipment.
Warnings
WARNING: Visible and invisible laser radiation when open: Do not stare into
the beam or view the beam directly with optical instruments. Failure to observe this warning could result in an eye injury or blindness.
WARNING: Use of controls, adjustments or the performance of procedures
other than those specified herein may result in hazardous radiation exposure.
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Index
Alarm
fault indications ......................................................... 16
Cabling
DB-9 cable types....................................................... 18
DB-9 to serial port................................................... 18
fiber ............................................................................. 17
Caution & Warnings
definitions................................................................... viii
COM Port
1 and 2 ........................................................................ 52
configuration.......................................... 52, 53, 54, 55
configuration wizard ................................................ 55
control panel ............................................................. 51
creating virtual........................................................... 52
if the wazard fails configuring................................. 55
monitor....................................................................... 56
number of................................................................... 52
selecting...................................................................... 52
usage............................................................................ 44
Configuration
COM port wizard..................................................... 55
expanded software tree.......................................... 25
how to backup ....................................................36, 37
IP address ................................................................... 35
IP trapes...................................................................... 39
SNMP communities.................................................. 38
system backup........................................................... 36
web access ................................................................. 23
Connection
idle time...................................................................... 28
RS-232 status............................................................. 30
Contact Us...................................................................... 64
DB-9
crossover/straight thru cable................................. 18
serial cable pinouts................................................... 60
Device Server
configuration.............................................................. 23
configured as DTE.................................................... 60
dip switches ............................................................... 19
features..........................................................................2
grounding.................................................................... 11
models............................................................................3
modes
converter (CR) and server (DS).........................28, 29
mounting to DIN rail ............................................... 10
number of ports managed .........................................2
operating voltage range.......................................2, 71
terminal block............................................................ 12
terminal block plug
alarm wiring................................................................... 15
power wiring.................................................................. 13
wiring recommendations ........................................ 11
DIN Rail
clip.................................................................................. 9
device server mounting ...........................................10
DIP Switches....................................................................19
Fiber
cable connection ....................................................... 17
cable physical characteristics..................................61
cable specifications....................................................61
optic specifications....................................................61
Firmware
download .................................................................... 32
HTTP upgrade ..............................................32, 33, 34
TFTP server upgrade......................................... 34, 35
version......................................................................... 26
Firmware Version........................................................... 26
Grounding
device server.............................................................. 11
GUI
hardware/firmware versions................................... 26
main menu..................................................................24
master info submenu................................................ 26
RS-232 connection status display
item descriptions...........................................................30
RS-232 transfer config display ................................ 27
serial port config submenu............................... 28, 29
software tree .............................................................25
system info submenu................................................ 26
user name/password display...................................31
Hardware Version.......................................................... 26
Installation
DB-9 cable..................................................................18
Device Server .............................................................. 8
device server to DIN rail .......................................... 9
DIN rail ......................................................................... 9
fiber cables..................................................................17
redirector software..................................................46
what to consider......................................................... 8
where to install? .......................................................... 8
IP Traps
how to configure....................................................... 40
manager....................................................................... 39
parameters and descriptions .................................. 39
LEDs
where located and descriptions............................. 22
Loging In
web access.................................................................. 23
Operation
configuration software.............................................25
LEDs
where located and descriptions ................................22
serial IP redirector software...................................44
web access configuration.........................................23
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Packet Mode
input and timeout values......................................... 29
Parts/Functions............................................................. 4, 5
Power
how to wire............................................................... 13
primary/redundant.................................................... 12
terminal block............................................................ 12
terminal block location............................................ 12
terminal-block plug wiring...................................... 13
Redirector Software
config wizard.............................................................. 44
control panel ............................................................. 51
creating COM ports...........................................51, 52
how to upgrade......................................................... 50
importance notice .................................................... 50
installation.............................................. 46, 47, 48, 49
network requirements ............................................ 45
operating environment............................................ 44
pre-installation steps................................................ 45
requirements............................................................. 45
supported platforms ................................................ 45
Regulations
Canadian..................................................................... 68
European ..............................................................68, 69
FCC requlations........................................................ 68
Relay
how to wire............................................................... 15
Restore/Reset................................................................. 41
RS-232
cable connection....................................................... 18
cable pinouts .............................................................. 60
port connection status.............................................30
specification................................................................ 60
transfer configuration............................................... 27
what is ......................................................................... 60
Serial Tunneling...............................................................29
SNMP Communities
two community strings get and set.......................38
Software
configuration .............................................................. 25
serial IP redirector.................................................... 44
System
reset............................................................................. 41
restore.........................................................................41
Technical Specifications.................................................71
Terminal Block
alarm relay..................................................................15
layout...........................................................................12
Terminal-Block Plug
alarm wiring................................................................ 15
power wiring.............................................................. 13
Troobleshooting.............................................................58
User Name/Password
how to change ........................................................... 31
Warnings........................................................................... ix
Warranty.......................................................................... 67
coverage...................................................................... 66
who to contact?.........................................................66
Web Access
configuration .............................................................. 23
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