TP Link TDW8961NDV3 Users Manual

TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router

Rev: 2.0.1 1910010531

Specifications are subject to change without notice. is a registered trademark of TP-LINK TECHNOLOGIES CO., LTD. Other brands and product names are trademarks or registered trademarks of their respective holders.

No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from TP-LINK TECHNOLOGIES CO., LTD. Copyright © 2012 TP-LINK TECHNOLOGIES CO., LTD. All rights reserved.

http://www.tp-link.com

FCC STATEMENT

This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to pro-vide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not in-stalled and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

 Reorient or relocate the receiving antenna.  Increase the separation between the equipment and receiver.  Connect the

receiver is connected.

 Consult the dealer or an experienced radio/ TV technician for help. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1) This device may not cause harmful interference.

2) This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: The manufacturer is not responsible for any radio or tv interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.

equipment into an outlet on a circuit different from that to which the

FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna mu any other antenna or transmitter.

The antennas used for this transmitter must be installed to provide a

least 20 cm from all persons and must not be co-located or operating in

antenna or transmitter.

st not be co-located or operating in conjunction with

separation distance of at

conjunction with any other

CE Mark Warning

This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

Industry Canada Statement

This device has been designed to operate with the antennas listed below, and having a maximum gain of 3 dBi. Antennas not included in this list or having a gain greater than 3 dBi are strictly prohibited for use with this device. The required antenna impedance is 50 ohms.

To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that permitted for successful communication.

This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions:

(1)This device may not cause harmful interference, and (2)This device must accept any interference received, including interference that may cause

undesired operation. IMPORTANT NOTE: Radiation Exposure Statement: This equipment complies with Canada radiation exposure limits set forth for an uncontrolled

environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

Ce dispositif est conforme à la norme CNR-210 d’Industrie Canada applicable aux appareils radio exempts de licence. Son fonctionnement est sujet aux deux conditions suivantes:

(1) Le dispositif ne doit pas produire de brouillage préjudiciable, et (2) Ce dispositif doit accepter tout brouillage reçu,y compris un brouillage susceptible de

provoquer un fonctionnement indésirable. NOTE IMPORTANTE: Déclaration d’exposition aux radiations: Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un

environ cm de distance entre la source de rayonnement et votre corps.

nement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20

Korea Warning Statements:

당해 무선설비는 운용중 전파혼신 가능성이 있음.

NCC Notice:

經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅自變更頻率、加大功

率或變更原設計之特性及功能。

低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並

改善至無干擾時方得繼續使用。前項合法通信，指依電信法規定作業之無線電通信。低功率射頻電

機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。

DECLARATION OF CONFORMITY

For the following equipment: Product Description: 300Mbps Wireless N ADSL2+ Modem Router Model No.: TD-W8961ND Trademark: TP-LINK We declare under our own responsibility that the above products satisfy all the technical

regulations applicable to the product within the scope of Council Directives: Directives 1999/5/EC, Directives 2004/108/EC, Directives 2006/95/EC, Directives 1999/519/EC, Directives 2011/65/EU The above product is in conformity with the following standards or other normative documents

ETSI EN 300 328 V1.7.1: 2006 ETSI EN 301 489-1 V1.9.2:2011& ETSI EN 301 489-17 V2.2.1:2012 EN 55022:2006 +A1:2007 EN 55024:1998+A1:2001+A2:2003 EN 61000-3-2:2006+A1:2009+A2:2009 EN 61000-3-3:2008 EN60950-1:2006+A11:2009+A1:2010 EN62311:2008

The product carries the CE Mark:

Person is responsible for marking this declaration:

Yang Hongliang Product Manager of International Business

Date of issue:2012

TP-LINK TECHNOLOGIES CO., LTD.

Building 24 (floors 1, 3, 4, 5), and 28 (floors 1-4) Central Science and Technology Park,

Shennan Rd, Nanshan, Shenzhen, China

CONTENTS

Package Contents....................................................................................................1

Chapter 1 Introduction......................................................................................... 2

1.1 Product Overview..................................................................................2

1.2 Main Features.......................................................................................2

1.3 Conventions..........................................................................................3

Chapter 2 Hardware Installation..........................................................................4

2.1 The Front Panel .................................................................................... 4

2.2 The Back Panel.....................................................................................6

2.3 Installation Environment........................................................................7

2.4 Connecting the Router..........................................................................7

Chapter 3 Quick Installation Guide..................................................................... 9

3.1 Configure PC.........................................................................................9

3.2 Login...................................................................................................12

Chapter 4 Software Configuration ....................................................................15

4.1 Status..................................................................................................15

4.1.1 Device Info............................................................................................... 15

4.1.2 System Log.............................................................................................. 16

4.1.3 Statistics.................................................................................................. 17

4.2 Quick Start .......................................................................................... 19

4.3 Interface Setup....................................................................................20

4.3.1 Internet .................................................................................................... 20

4.3.2 LAN ......................................................................................................... 24

4.3.3 Wireless................................................................................................... 28

4.4 Advanced Setup..................................................................................39

4.4.1 Firewall.................................................................................................... 39

4.4.2 Routing.................................................................................................... 40

4.4.3 NAT......................................................................................................... 41

4.4.4 QoS......................................................................................................... 44

4.4.5 VLAN....................................................................................................... 46

4.4.6 ADSL....................................................................................................... 48

4.5 Access Management........................................................................... 49

4.5.1 ACL ......................................................................................................... 49

4.5.2 Filter ........................................................................................................ 50

4.5.3 SNMP...................................................................................................... 58

4.5.4 UPnP....................................................................................................... 58

4.5.5 DDNS ...................................................................................................... 59

4.5.6 CWMP..................................................................................................... 59

4.6 Maintenance........................................................................................60

4.6.1 Administration..........................................................................................61

4.6.2 Time Zone ............................................................................................... 61

4.6.3 Firmware.................................................................................................. 63

4.6.4 SysRestart............................................................................................... 65

4.6.5 Diagnostics.............................................................................................. 65

4.7 Help..................................................................................................... 66

Appendix A: Specifications...................................................................................68

Appendix B: Troubleshooting...............................................................................69

Appendix C: Technical Support............................................................................79

TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide

Package Contents

The following contents should be found in your package:

¾ One TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router ¾ One Power Adapter for TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router ¾ Quick Installation Guide ¾ One RJ45 cable ¾ Two RJ11 cables ¾ One ADSL splitter ¾ One Resource CD which includes this User Guide

Note:

)

Make sure that the package contains the above items. If any of the listed items are damaged or missing, please contact your distributor.

TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide

Chapter 1 Introduction

Thank you for choosing the TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router.

1.1 Product Overview

The device is designed to provide a simple and cost-effective ADSL Internet connection for a private Ethernet or IEEE 802.11n/ IEEE 802.11g/ IEEE 802.11b wireless network.

The TD-W8961ND connects to an Ethernet LAN or computers via standard Ethernet ports. The ADSL connection is made using ordinary telephone line with standard connectors. Multiple workstations can be networked and connected to the Internet using a single Wide Area Network (WAN) interface and single global IP address. The advanced security enhancements, IP/MAC Filter, Application Filter and URL Filter can help to protect your network from potentially devastating intrusions by malicious agents from the outside of your network.

Quick Start of the Web-based Utility is supplied and friendly help messages are provided for the configuration. Network and Router management is done through the Web-based Utility which can be accessed through local Ethernet using any web browser.

ADSL

The TD-W8961ND supports full-rate ADSL2+ connectivity conforming to the ITU and ANSI specifications. In addition to the basic DMT physical layer functions, the ADSL2+ PHY supports dual latency ADSL2+ framing (fast and interleaved) and the I.432 ATM Physical Layer.

Wireless

In the most attentive wireless security, the Router provides multiple protection measures. It can be set to turn off the wireless network name (SSID) broadcast so that only stations that have the SSID can be connected. The Router provides wireless LAN 64/128-bit WEP encryption security, WPA-PSK/WPA2-PSK authentication, as well as TKIP/AES encryption security.

1.2 Main Features

¾ Four 10/100Mbps Auto-Negotiation RJ45 LAN ports (Auto MDI/MDIX), one RJ11 port. ¾ Provides external splitter. ¾ Adopts Advanced DMT modulation and demodulation technology. ¾ Supports bridge mode and Router function. ¾ Multi-user sharing a high-speed Internet connection. ¾ Downstream data rates up to 24Mbps, upstream data rates up to 3.5Mbps (With Annex M

enabled).

¾ Supports long transfers, the max line length can reach to 6.5Km. ¾ Supports remote configuration and management through SNMP

and CWMP.

¾ Supports PPPoE, it allows connecting the internet on demand and disconnecting from the

Internet when idle.

¾ Provides reliable ESD and surge-protect function with quick response semi-conductive surge

protection circuit.

¾ High speed and asymmetrical data transmit mode, provides safe and exclusive bandwidth. ¾ Supports All ADSL industrial standards. ¾ Compatible with all mainstreams DSLAM (CO). ¾ Provides integrated access of internet and route function which face to SOHO user. ¾ Real-time Configuration and device monitoring. ¾ Supports Multiple PVC (Permanent Virtual Circuit). ¾ Built-in DHCP server. ¾ Built-in firewall, supporting IP/MAC filter, Application filter and URL filter. ¾ Supports Virtual Server, DMZ host and IP Address Mapping. ¾ Supports Dynamic DNS, UPnP and Static Routing.

TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide

¾ Supports system log and flow Statistics. ¾ Supports firmware upgrade and Web management. ¾ Provides WPA-PSK/WPA2-PSK data security, TKIP/AES encryption security.

¾ Provides 64/128-bit WEP encryption security and wireless LAN ACL (Access Control List).

1.3 Conventions

The Router or device mentioned in this User Guide stands for TD-W8961ND without any explanations. Parameters provided in the pictures are just references for setting up the product, which may differ from the actual situation.

TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide

Chapter 2 Hardware Installation

2.1 The Front Panel

Figure 2-1

The LEDs locate on the front panel. They indicate the device’s working status. For details, please refer to LED Explanation.

LED Explanation:

Name Status Indication

(Power)

(ADSL)

(INTERNET)

(WLAN)

Off

Flash

Off

Flash

Off

On Wireless is enabled but no data is being transmitted.

Flash

The modem router is powered on. The modem router is off. Please ensure that the power adapter

is connected correctly. ADSL line is synchronized and ready to use.

The ADSL negotiation is in progress. ADSL synchronization fails. Please refer to Note 1 for

troubleshooting. The network is available with a successful Internet connection.

There is data being transmitted or received via the Internet. There is no successful Internet connection or the modem

router is operating in Bridge mode. Please refer to Note 2 for troubleshooting.

The modem router is sending or receiving data over the wireless network.

Off Wireless function is disabled.

A wireless device has been successfully added to the network

(WPS)

Flash

Off

by WPS function. WPS handshaking is in process and will continue for about 2

minutes. Please press the WPS button on other wireless devices that you want to add to the network while the LED is flashing.

The WPS function is disabled or the wireless device fails to be added to the network in 2 minutes after WPS function is

TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide

enabled. Please refer to 4.3.3 WPS Settings information.

for more

(LAN1-4)

Note:

)

1. If the ADSL LED is off, please check your Internet connection first. Refer to 2.4 Connecting

the Router for more information about how to make Internet connection correctly. If you have

already made a right connection, please contact your ISP to make sure if your Internet service is available now.

2. If the Internet LED is off, please check your ADSL LED first. If your ADSL LED is also off, please refer to Note 1. If your ADSL LED is GREEN ON, please check your Internet configuration. You may need to check this part of information with your ISP and make sure everything have been input correctly. Refer to 4.1.1 Device Info information.

Flash

Off

There is a device connected to this LAN port. The modem router is sending or receiving data over this LAN

port. There is no device connected to this LAN port.

and 4.3.1 Internet for more

TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide

2.2 The Back Panel

Figure 2-2

¾ POWER: The Power plug is where you will connect the power adapter. ¾ ON/OFF: The switch for the power. ¾ WPS: The switch for the WPS function. For details, please refer to 4.3.3.1 Wireless-WPS

Settings.

¾ RESET: There are two ways to reset the Router's factory defaults.

Method one: With the Router powered on, use a pin to press and hold the Reset button for at least 5 seconds. And the Router will reboot to its factory default settings. Method two: Restore the default setting from “Maintenance-SysRestart” of the Router's

Web-based Utility.

¾ WiFi: The switch for the WiFi function. ¾ 1, 2, 3, 4 (LAN): Through the port, you can connect the Router to your PC or the other

Ethernet network devices.

¾ ADSL: Through the port, you can connect the router with the telephone. Or you can connect

them by an external separate splitter. For details, please refer to 2.4 Connecting the Router

¾ Antennas: Used for wireless operation and data transmit.

TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide

2.3 Installation Environment

¾ The Product should not be located where it will be exposed to moisture or excessive heat. ¾ Place the Router in a location where it can be connected to the various devices as well as to

a power source.

¾ Make sure the cables and power cord are safely placed out of the way so they do not create a

tripping hazard.

¾ The Router can be placed on a shelf or desktop. ¾ Keep away from the strong electromagnetic radiation and the device of electromagnetic

sensitive.

2.4 Connecting the Router

Back to LED Explanation

Before installing the device, please make sure your broadband service provided by your ISP is available. If there is any problem, please contact your ISP. Before cable connection, cut off the power supply and keep your hands dry. You can follow the steps below to install it.

Step 1: Connect the ADSL Line.

Method one: Plug one end of the twisted-pair ADSL cable into the ADSL port on the rear panel of TD-W8961ND, and insert the other end into the wall socket. Method two：You can use a separate splitter. External splitter can divide the data and

voice, and then you can access the Internet and make calls at the same time. The external splitter has three ports:

• LINE: Connect to the wall jack

• PHONE: Connect to the phone sets

• MODEM: Connect to the ADSL port of TD-W8961ND

Plug one end of the twisted-pair ADSL cable into the ADSL port on the rear panel of TD-W8961ND. Connect the other end to the MODEM port of the external splitter.

Step 2: Connect the Ethernet cable. Attach one end of a network cable to your computer’s

Ethernet port or a regular hub/switch port, and the other end to the LAN port on the TD-W8961ND.

Step 3: Power on the computers and LAN devices. Step 4: Attach the power adapter. Connect the power adapter to the power connector on the rear

of the device and plug in the adapter to a electrical outlet or power extension. The electrical outlet shall be installed near the device and shall be easily accessible.

TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide

Figure 2-3

TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide

Chapter 3 Quick Installation Guide

3.1 Configure PC

After you directly connect your PC to the TD-W8961ND or connect your adapter to a Hub/Switch which has connected to the Router, you need to configure your PC’s IP address. Follow the steps below to configure it..

Step 1: Click the Start menu on your desktop, right click My Network Places, and then select

Properties (shown in Figure 3-1).

Figure 3-1

Step 2: Right click Local Area Connection (LAN), and then select Properties.

TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide

Figure 3-2

Step 3: Select General tab, highlight Internet Protocol (TCP/IP), and then click the Properties

button.

Figure 3-3

Step 4: Configure the IP address as Figure 3-4 shows. After that, click OK.

TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide

Figure 3-4

Note:

)

You can configure the PC to get an IP address automatically, select “Obtain an IP address

automatically” and “Obtain DNS server address automatically” in the screen above.

Now, you can run the Ping command in the command prompt to verify the network connection. Please click the Start menu on your desktop, select run tab, type cmd or command in the field and press Enter. Type ping 192.168.1.1 on the next screen, and then press Enter.

If the result displayed is similar to the screen below, the connection between your PC and the Router has been established.

Figure 3-5

If the result displayed is similar to the screen shown below, it means that your PC has not connected to the Router.

You can check it follow the steps below:

1) Is the connection between your PC and the Router correct?

The LEDs of LAN port which you link to the device and the LEDs on your PC's adapter should be lit.

2) Is the TCP/IP configuration for your PC correct?

If the Router's IP address is 192.168.1.1, your PC's IP address must be within the range of

192.168.1.2 ~ 192.168.1.254.

TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide

Figure 3-6

3.2 Login

Once your host PC is properly configured, please proceed as follows to use the Web-based Utility: Start your web browser and type the private IP address of the Router in the URL field: 192.168.1.1.

After that, you will see the screen shown below, enter the default User Name admin and the default Password admin, and then click OK to access to the Quick Start screen. You can follow the steps below to complete the Quick Start.

Figure 3-7

Step 1: Select the Quick Start tab, then click RUN WIZARD, and you will see the next screen.

Click the NEXT button.

Step 2: Configure the time for the Router, and then click the NEXT button.

TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide

Figure 3-8

Figure 3-9

Step 3: Select the connection type to c onnect to the ISP (We select PPPoE/PPPoA mode for

example here), and then click the NEXT button.

Figure 3-10

Step 4: Configure the following opti ons provided by your ISP: Username, Password, VPI, VCI

and Connection Type. Then click NEXT.

Step 5: Configure the rules for the WLAN, and click NEXT.

TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide

Figure 3-11

Figure 3-12

Note:

)

If the Access Point is activated, the wireless function will be available even without the external antenna because of an additional printed antenna. To adopt the wireless security protection measures, please refer to section 4.3.3.

Step 6: Click NEXT to finish the Quick Start.

Figure 3-13

TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide

Chapter 4 Software Configuration

This User Guide recommends using the “Quick Installation Guide” for first-time installation. For advanced users, if you want to know more about this device and make use of its functions adequately, maybe you will get help from this chapter to configure the advanced settings through the Web-based Utility.

After your successful login, you can configure and manage the device. There are main menus on the top of the Web-based Utility; submenus will be available after you click one of the main menus. On the center of the Web-based Utility, there are the detailed configurations or status information. To apply any settings you have altered on the page, please click the SAVE button.

4.1 Status

Choose “Status”, you can see the next submenus: Device Info, System Log and Statistics. Click any of them, and you will be able to configure the corresponding function.

Figure 4-1

Click any of them, and you will be able to view the corresponding information.

4.1.1 Device Info

Back to LED Explanation

Choose “Status→Device Info” menu, and you will be able to view the device information, including LAN, WAN and ADSL. The information will vary depending on the settings of the Router configured on the Interface Setup screen.

TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide

Figure 4-2

Note:

)

Click the other submenus System Log or Statistics in Figure 4-2, and you will be able to view the system log and traffic statistics about the Router.

4.1.2 System Log

Choose “Status→System Log” menu, and you will be able to query the logs of the Router.

TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide

Figure 4-3

The Router can keep logs of all traffic. You can query the logs to find what happened to the Router.

Click the CLEAR LOG button to clear the logs. Click the SAVE LOG button to save the logs.

4.1.3 Statistics

Choose “Status→Statistics” menu, and you will be able to view the network traffic over Ethernet, ADSL and WLAN.

TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide

Figure 4-4

¾ Interface: You can select Ethernet, ADSL and WLAN to view the corresponding network

traffic over different ports.

¾ Select Ethernet, and you will see the statistics table as below.

Statistics Table:

Transmit Frames

Transmit Multicast Frames

Transmit Statistics

Receive Statistics

Transmit total Bytes

Transmit Collision

Transmit Error Frames

Receive Frames Receive Multicast Frames Receive total Bytes

Receive CRC Errors

Receive Under-size Frames

The frames transmitted over the Ethernet port. The multicast frames transmitted over the Ethernet port. The total bytes transmitted over the Ethernet port. The collision occurred over the Ethernet port when data is being transmitted. The error frames over the Ethernet port when data is being transmitted. The frames received over the Ethernet port. The multicast frames received over the Ethernet port. The total bytes received over the Ethernet port. The CRC errors occurred over the Ethernet port when data is being received. The Under-size frames received over the Ethernet port.

TD-W8961ND 300Mbps Wireless N ADSL2+ Modem Router User Guide

¾ Select ADSL, and you will see the statistics table as below.

Statistics Table:

Transmit Statistics

Receive Statistics

Transmit total PDUs

Transmit total Error Counts

Receive total PDUs

Receive total Error Counts

The total PDUs transmitted over the ADSL port. The total errors occurred over the ADSL port when data is being transmitted. The total PDUs transmitted over the ADSL port. The total errors occurred over the ADSL port when data is being received.

¾ Select WLAN, and you will see the statistics table as below.

Statistics Table:

The frames transmitted over the WLAN when wireless data is being transmitted. The errors occurred over the WLAN when wireless data is being transmitted.

Transmit Statistics

Tx Frames Count

Tx Errors Count

The drops occurred over the WLAN when wireless data is being transmitted. The frames received over the WLAN when wireless data is being transmitted. The errors occurred over the WLAN when wireless data is being received. The drops occurred over the WLAN when wireless data is being received.

Receive Statistics

Tx Drops Count

Rx Frames Count

Rx Errors Count

Rx Drops Count

Click the REFRESH button to refresh immediately.

4.2 Quick Start

Please refer to " 3.2 Login".

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