TP-LINK H5 + AV500 User guide

Quick Installation Guide

AV500 Hybrid Wi-Fi Starter Kit

MODEL NO. H5R/H5E

Package Contents

Hardware Connection

<![if ! IE]>

<![endif]>7106504464 REV1.0.0

			Hybrid Wi-Fi Extender
Hybrid Wi-Fi Dual Band Router

	Ethernet Cable × 2	Resource CD
		(For Windows Only)
	AV500 Hybrid Wi-Fi Starter Kit
	QIG	Power Adapter

Router			Wall	Socket
LAN4 LAN3 LAN2	LAN1	USB	Extender

Computer

1Connect the WAN port of the router to the Internet with an Ethernet cable.

2Connect a LAN port of the router to your computer with another Ethernet cable.

3 Connect the power socket of the router to a wall socket with the supplied power adapter. 4 Plug the extender into a nearby wall socket.

5 Turn on the ON/OFF switch to power on the router and wait for 1 minute.

1. The router and extender must be plugged into wall sockets under the same electric meter. 2. Con gure the router before performing AP clone.

LEDs and Buttons

Router		Extender

Power LED (On/O /Blink)

USB LED (On/O )

Wireless LED (On/O )

WPS LED (On/O /Blink Slowly/Blink Quickly)

WAN LED (On/O /Blink)

LAN LED (On/O )

Powerline LED (On/O /Blink)

AP CLONE	RESET
/PAIR	/WPS
	RESET/WPS Button
	AP CLONE/PAIR Button

Power LED (On/O /Blink Slowly/Blink Quickly)

Powerline LED (On/O /Blink)

Ethernet LED (On/O )

Wireless LED (On/O /Blink)

Wi-Fi Button

AP CLONE/PAIR Button

Reset Button

1Configure the Router

Method 1 >> Con gure the Router via CD Setup Wizard (For Windows Only)

1 Insert the TP-LINK Resource CD into the	2 Select H5R and then click Easy Setup Assistant.	3	Choose your language from the drop-down menu.
CD-ROM drive.			Click START and the Easy Setup Assistant will guide

you step by step to set up the router.

4Follow the instructions until you see the screen below. Click FINISH to complete the setup.

Method 2 >> Con gure the Router via Web-based Quick Setup Wizard (For Windows/Mac/Linux)

Make sure that your computer is set to "Obtain an IP address automatically".

1

Open your web browser, type domain name

2

Click Quick Setup on the main menu and then click

3

Select Auto-Detect to detect the Internet connection

http://tplinklogin.net in the address bar and

Next.

type and click Next. (The Dynamic IP is the suitable

press Enter. Then use the default user name

connection type for most cases, so we take it as an

and password (admin/admin) to log in.

example in the following.)

4If Dynamic IP is detected, the MAC Clone page will appear. In most cases, there is no need to clone the MAC address. You can select “No, ...” and then click Next.

1.If the login window does not pop up or the login fails, please refer to Troubleshooting-2.

2.To ensure account security, you are recommended to change the default user name and password on the "System Tools > Password“ page after your rst login.

The router will automatically detect the Internet							(To be continued ...)
connection. If the Internet is available, the router will
direct you to Step 5; otherwise, you need to continue
with Step 3.

1Configure the Router (Continued)

5Choose the wireless band for your wireless network and then click Next. In this example, both 2.4GHz and 5GHz bands are chosen.

6Set a new name and password for your 2.4GHz wireless network and then click Next.

7

Set a new name and password for your 5GHz wireless

8 Click Reboot to make your settings take e ect.

network and then click Next.

The default wireless network name is TP-LINK_2.4GHz_XXXXXX, and the default wireless password is printed on the bottom label.

The default wireless network name is TP-LINK_5GHz_XXXXXX, and the default wireless password is printed on the bottom label.

2 Unify and Extend Wi-Fi Network via AP Clone

To unify and extend your network, you can set up a network between the router and the extender via AP clone.

AP clone enables the extender to automatically synchronize wireless settings (such as the SSID and wireless password) with the router, providing you a secured network roaming experience.

Please follow the steps below to get started.

The router supports both 2.4GHz and 5GHz networks while the extender supports only 2.4GHz network. So the extender can only synchronize wireless settings of 2.4GHz network.

1Plug the extender into a wall socket near the router.

2Press the AP CLONE/PAIR button on the router’s side panel and the router’s Power LED will blink.

AP

Appendix 1: USB Features Introduction and Application

USB port of the router can be used to share your file, media, storage space, and printer across your local network. Besides, by setting up an FTP server, you can access your files whenever you are connected to the Internet.

		WIFI
ON/OFF	POWER	ON/OFF	WAN	LAN4	LAN3	LAN2

USB

USB port

3 Press the AP CLONE/PAIR button on the extender’s bottom and the extender’s Power LED will blink quickly.

In about 20 seconds, both Powerline LEDs will be solid on. The router and the extender have formed a powerline network. Then both Power LEDs will be solid on. The AP clone process is completed.

Wall Socket

4	Place the extender in your desired location. The extender will automatically synchronize wireless settings with
	the router whenever the router's wireless settings are changed.
	SSID: abc
	Password: a1b2c3d4	SSID: abc
	Router	Password: a1b2c3d4
		Wall
		Socket

Extender

Appendix 2: Additional Features

You can set up additional features by referring to the Technical Support page on the TP-LINK website or the User Guide on the resource CD.

Scan the QR code to access the Technical Support page.

http://www.tp-link.com/en/support/faq

Scan the QR code to
access the Application
Guide for USB features.	Local Storage Sharing	Printer Sharing

http://www.tp-link.com/app/usb

Remote Access via FTP Server

Media Sharing

Troubleshooting

1. What can I do if I cannot access the Internet?

1 Make sure that your computer can access the Internet when connected directly to the modem using an Ethernet cable.

2 Make sure that all cables are connected correctly. Try different Ethernet cables to ensure they are working properly.

3 Check whether you are able to access the router’s web management page. If not, please refer to “What can I do if I cannot open the web-based management page?”.

4 Log in the web management page (http://tplinklogin.net), choose menu “Network > WAN”, and ensure that WAN Connection Type is Dynamic IP; this is the suitable connection type for most DSL/Cable modem and other network.

5 For cable modem users, please try rebooting the modem first. If the problem persists, choose menu “Network > MAC Clone”, click Clone MAC Address and then click Save.

If the problem persists, please contact our technical support for further assistance.

2.What can I do if I cannot open the web-based management page?

1)Verify all the hardware connections. The computer should be connected to a LAN port of the router.

2)Turn off the router and turn it back on.

3)Try another cable/web browser/computer.

4)Check the IP settings of your computer, and ensure that it is set to "Obtain an IP address automatically".

3.What can I do if I forget my password?

●For the web management page password:

The default user name and password are both admin. If you have changed them, please restore the router to factory default settings.

●For the wireless password:

The default wireless password is printed on the bottom label. If you have changed it, please find it on the Wireless Security page of the router’s web management page.

4.How do I restore my router’s con guration to its factory default settings?

If your router does not work properly, you can reset it and then configure it again. With the router powered on, press and hold the RESET/WPS button on the side panel for about 10 seconds before releasing it.

5. What can I do if AP clone fails?

1 Make sure that the router and extender are plugged into wall sockets under the same electric meter.

2 Follow the instructions described in this QIG to perform AP clone again.

3 Restore both the router and extender to factory defaults and perform AP clone before configuring the router.

If the problem persists, please contact our technical support for further assistance.

● Open ports for Game Console	FAQ ID: 72
● Set up Bandwidth Control	FAQ ID: 194
● Set up Parental Control	FAQ ID: 350
● Set up Access Control	FAQ ID: 359
● Set up/Change the wireless security settings	FAQ ID: 256
● Upgrade the firmware	FAQ ID: 296
● Restore the factory default settings	FAQ ID: 426
● Add a powerline adapter via pair button	FAQ ID: 319
● Look over the hardware version	FAQ ID: 97

Technical Support

For more troubleshooting help, go to www.tp-link.com/en/support/faq

To download the latest Firmware, Driver, Utility and User Guide, go to http://www.tp-link.com/en/support/download/

For all other technical support, please contact us by using the following details:

Global

Tel: [phone]

Fee: Depending on rate of di erent carriers, IDD.

E-mail: [e-mail] Service time: 24hrs, 7 days a week

Singapore

Tel: [phone]

Fee: Depending on rate of di erent carriers. E-mail: [e-mail]

Service time: 24hrs, 7 days a week

UK

Tel: [phone]

Fee: Landline: 1p-10.5p/min, depending on the time of day. Mobile: 15p-40p/min, depending on your mobile network.

E-mail: [e-mail] Service time: 24hrs, 7days a week

USA/ Canada

Toll Free: [phone]

E-mail: [e-mail](USA) [e-mail](Canada)

Service time: 24hrs, 7days a week

Malaysia

Toll Free: 1300 88 875 465 E-mail: [e-mail] Service time: 24hrs, 7days a week

Ukraine

Tel: [phone]

Fee: Free for Landline; Mobile: Depending on rate of di erent carriers

E-mail: [e-mail]

Service time: Monday to Friday 10:00 to 22:00

Italy

Tel: [phone]

Fee: Depending on rate of di erent carriers. E-mail: [e-mail]

Service time: Monday to Friday, 09:00 to 13:00; 14:00 to 18:00

Germany / Austria

Tel: [phone] (German Service) +49 1805 TPLINK

[phone]

Fee: Landline from Germany: 0.14EUR/min. Landline from Austria: 0.20EUR/min. E-mail: [e-mail]

Service Time: Monday to Friday, 09:00 to 12:30 and 13:30 to 18:00. GMT+1 or GMT+2 (DST in Germany)

* Except bank holidays in Hesse

Turkey

Tel: [phone] Turkish Service Fee: Depending on rate of di erent carriers. E-mail: [e-mail]

Service time: 9:00 to 21:00, 7days a week

Brazil

Toll Free: 0800 608 9799 (Portuguese Service) E-mail: [e-mail]

Service time: Monday to Friday, 9:00 to 20:00; Saturday, 9:00 to15:00

Australia / New Zealand

Tel: AU 1300 87 5465 (Depending on 1300 policy.) NZ 0800 87 5465 (Toll Free)

E-mail: [e-mail] (Australia) [e-mail] (New Zealand)

Service time: 24hrs, 7 days a week

Switzerland

Tel: [phone] (German Service) E-mail: [e-mail]

Fee: 4-8 Rp/min, depending on rate of di erent time

Service time: Monday to Friday, 09:00 to 12:30 and 13:30 to 18:00. GMT+ 1 or GMT+ 2 (DST)

Poland

Tel: [phone]

[phone] (if calls from mobile phone) Fee: Depending on rate of di erent carriers. E-mail: [e-mail]

Service time: Monday to Friday 9:00 to 17:00 GMT+1 or GMT+2 (DST)

France

Tel: [phone] (French service) Email: support.fr @tp-link.com Fee: 0.118 EUR/min from France

Service time: Monday to Friday, 9:00 to 18:00 *Except French Bank holidays

Indonesia

Tel: [phone]

Fee: Depending on rate of di erent carriers. E-mail: [e-mail]

Service time: Sunday to Friday, 09:00 to 12:00, 13:00 to 18:00 *Except public holidays

Russian Federation

Tel: [phone] (Moscow NO.)

8 [phone] (Toll-free within RF) E-mail: [e-mail]

Service time: From 9:00 to 21:00 (Moscow time) *Except weekends and holidays in RF

TP-LINK TECHNOLOGIES CO., LTD.

www.tp-link.com