Toyota Sienna 2013 Owner's Manual

TABLE OF CONTENTS

1

Before driving

2

When driving

Interior

3

features

Maintenance

4

and care

When trouble

5

arises

Vehicle

6

specifications

Adjusting and operating features such as door locks,
mirrors, and steering column

Driving, stopping and safe-driving information

Air conditioning and audio systems, as well as other in­terior features for a comfortable driving experience

Cleaning and protecting your vehicle, performing do-it­yourself maintenance, and maintenance information

What to do if the vehicle needs to be towed, gets a flat
tire, or is involved in an accident

Detailed vehicle information

7

For owners

Index

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Reporting safety defects for U.S. owners, and seat belt
and SRS air bag instructions for Canadian owners

Alphabetical listing of information contained in this
manual

1

TABLE OF CONTENTS Index

1

Before driving

1-1. Key information

Keys ..................................... 32

1-4. Opening and closing

the windows and moon roof

Power windows................... 144

Quarter windows................. 148

Moon roof ........................... 150

1-2. Opening, closing and locking

the doors

Smart key system................. 36

Wireless remote control ....... 53

Front doors........................... 60

Sliding doors ........................ 67

Back door............................. 82

1-3. Adjustable components

(seats, mirrors, steering
wheel)

Front seats........................... 95

Rear seats.......................... 100

Driving position memory..... 120

Head restraints................... 125

Seat belts........................... 128

Steering wheel ................... 137

Inside rear view mirror........ 138

Outside rear view

mirrors.............................. 140

1-5. Refueling

Opening the fuel tank

cap.................................... 155

1-6. Theft deterrent system

Engine immobilizer

system.............................. 159

Alarm.................................. 162

Theft prevention labels

(for U.S.A.) ....................... 165

1-7. Safety information

Correct driving posture....... 166

SRS airbags ....................... 168

Front passenger occupant

classification system......... 183

Child restraint systems....... 189

Installing child restraints..... 194

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2

When driving

2-1. Driving procedures

Driving the vehicle............... 212

Engine (ignition) switch

(vehicles without smart

key system)....................... 226

Engine (ignition) switch

(vehicles with smart

key system)....................... 229

Automatic transaxle ............ 236

Turn signal lever ................. 241

Parking brake...................... 242

Horn.................................... 243

2-2. Instrument cluster

and information display

Gauges and meters ............ 244

Indicators and warning

lights ................................. 247

Multi-information display..... 254

2-3. Operating the lights

and wipers

Headlight switch................. 268

Automatic High Beam......... 275

Fog light switch................... 282

Windshield wipers

and washer....................... 284

Rear window wiper

and washer....................... 292

2-4. Using other driving systems

Cruise control..................... 295

Dynamic radar cruise

control .............................. 300

Intuitive parking assist........ 316

Rear view monitor

system.............................. 323

Driving assist systems........ 329

Hill-start assist control........ 335

PCS (Pre-Collision

System)............................ 338

BSM (Blind Spot

Monitor)............................ 346

1

2

3

4

5

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2-5. Driving information

Cargo and luggage............. 358

Vehicle load limits............... 366

Winter driving tips............... 367

Trailer towing (with towing

package) .......................... 371

Dinghy towing..................... 391

6

7

3

TABLE OF CONTENTS Index

3

Interior features

3-1. Using the air conditioning

system and defogger

Front manual air

conditioning system.......... 394

Front automatic air

conditioning system.......... 402

Rear manual air

conditioning system.......... 412

Rear automatic air

conditioning system.......... 415

Rear window and outside

rear view mirror defoggers,
and windshield wiper

de-icer.............................. 419

3-2. Using the audio system

Audio system type.............. 421

Using the radio................... 426

Using the CD player........... 436

Playing MP3 and

WMA discs....................... 445

Operating an iPod.............. 456

Operating a USB

memory............................ 463

Optimal use of the audio

system.............................. 471

Using the AUX port ............ 476

Using the steering

switches ........................... 477

Detachable pole

antenna............................ 481

3-3. Using the Bluetooth

®

audio

system

Bluetooth

®

audio

system.............................. 484

Using the Bluetooth

®

audio system .................... 488

Operating a Bluetooth

®

enabled portable player.... 494

®

Setting up a Bluetooth

enabled portable player.... 496

Bluetooth

®

audio system

setup................................. 501

3-4. Using the rear audio system

Rear seat entertainment

system features................ 502

Using the DVD player

(DVD video)...................... 513

Using the DVD player

(video CD) ........................ 523

Using the DVD player

(audio CD/CD text)........... 527

Using the DVD player

(WMA/MP3 discs)............. 528

Using the video mode......... 530

Changing the DVD initial

setting............................... 532

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3-5. Using the hands-free phone

system (for cellular phone)

Hands-free phone system

(for cellular phone)

features............................. 543

Using the hands-free

phone system

(for cellular phone)............ 548

Making a phone call............ 557

Setting a cellular phone ...... 562

Security and system

setup................................. 567

Using the phone book......... 572

3-6. Using the interior lights

Interior lights list.................. 580

• Personal/interior light

main switch....................... 581

• Personal/interior lights ...... 582

• Personal lights .................. 584

• Rear ceiling lights ............. 584

3-7. Using the storage features

List of storage features....... 586

• Glove boxes ..................... 587

• Console box ..................... 589

• Overhead console............ 592

• Cup holders...................... 593

• Bottle holders ................... 596

• Door pockets.................... 598

• Auxiliary boxes................. 599

3-8. Other interior features

Sun visors........................... 604

Vanity mirrors..................... 605

Clock .................................. 606

Conversation mirror............ 607

Power outlets...................... 608

Seat heaters....................... 612

Armrests............................. 614

Assist grips......................... 616

Rear side sunshades.......... 617

Grocery bag hooks............. 618

Floor mat............................ 620

Luggage compartment

features............................ 622

Garage door opener........... 624

Compass............................ 632

Safety Connect................... 637

1

2

3

4

5

6

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7

5

TABLE OF CONTENTS Index

4

Maintenance and care

4-1. Maintenance and care

Cleaning and protecting

the vehicle exterior........... 646

Cleaning and protecting

the vehicle interior............ 651

4-2. Maintenance

Maintenance

requirements.................... 655

General maintenance......... 658

Emission inspection

and maintenance (I/M)

programs.......................... 662

4-3. Do-it-yourself maintenance

Do-it-yourself service

precautions ...................... 663

Hood................................... 667

Positioning a floor jack ....... 669

Engine compartment.......... 671

Tires ................................... 688

Tire inflation pressure......... 699

Wheels ............................... 703

Air conditioning filter........... 706

Wireless remote control/

electronic key battery....... 709

Checking and replacing

fuses ................................ 712

Light bulbs.......................... 725

5

When trouble arises

5-1. Essential information

Emergency flashers............ 738

If your vehicle needs

to be towed....................... 739

If you think something

is wrong............................ 743

Fuel pump shut off

system.............................. 744

5-2. Steps to take in an emergency

If a warning light turns

on or a warning

buzzer sounds.................. 745

If a warning message

is displayed....................... 760

If you have a flat tire

(vehicles with

run-flat tires) ..................... 761

If you have a flat tire

(vehicles with

standard tires) .................. 763

If the engine will not start.... 778

If the shift lever cannot be

shifted from P ................... 780

If you lose your keys........... 782

If the electronic key does

not operate properly......... 783

If the battery is

discharged........................ 786

If your vehicle overheats..... 791

If the vehicle becomes

stuck................................. 794

If your vehicle has

to be stopped in

an emergency................... 796

6

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6

Vehicle specifications

Index

6-1. Specifications

Maintenance data

(fuel, oil level, etc.)............ 800

Fuel information.................. 813

Tire information................... 817

6-2. Customization

Customizable features........ 831

6-3. Initialization

Items to initialize ................. 839

7

For owners

Reporting safety defects

for U.S. owners................. 842

Seat belt instructions

for Canadian owners

(in French) ........................ 843

SRS airbag instructions

for Canadian owners

(in French) ........................ 845

Abbreviation list............... 858

1

Alphabetical index............ 860

What to do if... .................. 871

2

3

4

5

6

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7

7

Pictorial index

P. 284

P. 667

P. 150

P. 140

P. 241

P. 268, 272

P. 268

P. 282

P. 481

P. 241

Exterior

Windshield wipers

Antenna

Hood

Headlights (high beam)
and daytime running lights



Moon roof

Outside rear view mirrors

Side turn signal lights

Front turn signal/parking and

front side marker lights

Headlights (low beam)

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Fog lights

P. 292

Fuel filler door

P. 155

P. 67

P. 358

P. 82

P. 268

P. 268

P. 688

P. 763

P. 699

P. 817

P. 268

P. 241

P. 419

P. 60

Sliding doors

Rear window defogger

Roof luggage carrier

Front doors

Tires

●Rotation

●Replacement

●Inflation pressure

●Information

Rear window wiper

Back door

License plate lights

Tail lights

Stop/tail and rear side marker
lights

Rear turn signal lights

: If equipped

9

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A

Pictorial index

P. 144

P. 128

P. 168

P. 168

P. 125

P. 620

P. 587

P. 617

P. 599

P. 100

P. 100

P. 593

P. 148

P. 614

P. 168

P. 95

P. 596

P. 598

Interior

Seat belts
Power window switches

Sunshades

Cup holders

Quarter windows

Head restraints

SRS driver airbag

SRS front passenger

airbag

Auxiliary boxes

Third seats

Armrests

SRS side airbags

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Bottle holders
Door pockets

Front seats

Floor mat

Glove boxes

Second seats

A

P. 412

P. 584

P. 584

P. 605

P. 138

P. 168

P. 604

P. 168

P. 616

Vehicles without overhead consoles

Rear personal light

SRS curtain shield airbags

Rear air conditioning system

Assist grips

Front personal lights

SRS curtain shield airbag

Vanity mirrors

Sun visors

Inside rear view

mirror

: If equipped

11

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Pictorial index

P. 582

P. 605

P. 415

P. 138

P. 624

P. 580

P. 502

P. 632

P. 581

P. 582

P. 83

P. 68

P. 150

P. 604

P. 584

P. 150

P. 616

P. 168

A

Vehicles with overhead consoles

Rear ceiling lights

Personal/interior lights

Interior

Personal/interior light main switch

Personal/interior lights

Power back door switch

Power sliding door switches

Moon roof switches




Vanity mirrors

Sun visors

Rear interior lights

Rear moon roof switch

Rear air conditioning system

Rear seat entertainment system

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Compass

Inside rear view mirror

Garage door opener

SRS curtain shield airbag

Assist grips



B

P. 61

P. 144

P. 120

P. 61

P. 144

Driving position memory switches

Inside lock button

Door lock switch

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Window lock switch

Power window switches

: If equipped

13

Pictorial index

P. 530

P. 593

P. 608

P. 589

P. 593

P. 599

C

Vehicles with a console box type A

Interior

Console box

Cup holders

A/V input port



Auxiliary box

Power outlet (120 V AC)

Cup holders

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C

P. 530

P. 593

P. 608

P. 589

P. 593

P. 599

P. 599

Vehicles with a console box type B

Console box

Cup holders

Cup holders

A/V input port

Auxiliary box

Power outlet (120 V AC)

Auxiliary box

: If equipped

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Pictorial index

P. 268

P. 241

P. 282

P. 284

P. 292

P. 244

P. 421

P. 254

P. 606

P. 155

P. 599

P. 603

P. 667

P. 242

P. 137

P. 168

P. 339

Instrument panel

Windshield wiper and washer switch

Rear window wiper and washer switch

Headlight switch
Turn signal lever
Fog light switch

Gauges and meters



Multi-information display



Clock

Audio system

Navigation system*

Fuel filler
door opener

Auxiliary box

Coin holder

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Pre-collision braking off switch
SRS knee airbag
Tilt and telescopic steering

lock release lever
Parking brake pedal

Hood release lever

A

P. 331

P. 140

Power quarter window

P. 148

P. 316

P. 271

P. 70

P. 84

P. 346



switch

Intuitive parking assist



switch

Outside rear view mirror
switches

VSC OFF switch

Headlight beam level
control dial

Power sliding door main switch
Power back door main switch



BSM main switch

: If equipped

*: Refer to “NAVIGATION SYSTEM OWNER’S MANUAL”.

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Pictorial index

B

P. 549

P. 477

P. 549

P. 300

P. 226

P. 295, 300

Audio remote control
switches



Instrument panel

Telephone switch*

Talk switch*

Cruise control switch

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Distance switch

Engine (ignition) switch

(vehicles without a smart key system)

C

P. 780

P. 229

P. 236

Emergency flasher switch

P. 738

Shift lever

Shift lock override button

Engine (ignition) switch

(vehicles with a smart key system)

: If equipped

*: Refer to “NAVIGATION SYSTEM OWNER’S MANUAL”.

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Pictorial index

P. 394

P. 402

P. 419

P. 419

D

Vehicles with a manual air conditioning system

Air conditioning system

Vehicles with an automatic air conditioning system

Instrument panel

Rear window defogger switch

Air conditioning system

20

Rear window defogger switch

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E

P. 608

P. 476

P. 463

P. 608

P. 612

P. 255

P. 593

P. 502

P. 599

P. 608

P. 476

P. 608

P. 599

P. 599

P. 255

P. 593

Type A

Auxiliary box

Power outlet
(12 V)

AUX port

Type B

Seat heater switches

Power outlet
(12 V)

Multi-information display switches

Cup holders

Auxiliary box

Power outlet (12 V)

Multi-information display switches

Cup holders

DVD player

AUX port

USB port

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Auxiliary box

Power outlet (12 V)



: If equipped

21

P. 618

P. 622

P. 622

P. 106, 623

Pictorial index

P. 618

P. 622

P. 618

P. 110, 113

P. 622

P. 618

P. 608

P. 608

P. 85

P. 82

P. 82

Power third seat switches

Luggage compartment

Power back door switch

Grocery bag hooks

Back door handle

Cargo net hooks

Grocery bag hooks

Removable center seat
storage/Storage box

Cargo net hooks
Grocery bag hooks

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Grocery bag hooks
Cargo hooks
Cargo net hooks

Power outlet (12 V)

Power outlet (120 V AC)

Luggage compartment light

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: If equipped

23

For your information

Main Owner’s Manual

Please note that this manual applies to all models and all equipment, includ­ing options. Therefore, you may find some explanations for equipment not
installed on your vehicle.

All specifications provided in this manual are current at the time of printing.
However, because of the Toyota policy of continual product improvement, we
reserve the right to make changes at any time without notice.

Depending on specifications, the vehicle shown in the illustrations may differ
from your vehicle in terms of equipment.

Noise from under vehicle after turning off the engine

Approximately five hours after the engine is turned off, you may hear sound
coming from under the vehicle for several minutes. This is the sound of a fuel
evaporation leakage check and, it does not indicate a malfunction.

Accessories, spare parts and modification of your Toyota

A wide variety of non-genuine spare parts and accessories for Toyota
vehicles are currently available on the market. You should know that Toyota
does not warrant these products and is not responsible for their
performance, repair, or replacement, or for any damage they may cause to,
or adverse effect they may have on, your Toyota vehicle.

This vehicle should not be modified with non-genuine Toyota products.
Modification with non-genuine Toyota products could affect its performance,
safety or durability, and may even violate governmental regulations. In
addition, damage or performance problems resulting from the modification
may not be covered under warranty.

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Installation of a mobile two-way radio system

The installation of a mobile two-way radio system in your vehicle could affect
electronic systems such as:

● Multiport fuel injection system/sequential multiport fuel injection system

● Cruise control system

● Anti-lock brake system

● SRS airbag system

● Seat belt pretensioner system

Be sure to check with your Toyota dealer for precautionary measures or spe­cial instructions regarding installation of a mobile two-way radio system.

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25

Vehicle data recordings

Your Toyota is equipped with several sophisticated computers that will record
certain data, such as:

• Engine speed

• Accelerator status

• Brake status

• Vehicle speed

• Shift position
The recorded data varies according to the vehicle grade level and options

with which it is equipped. Furthermore, these computers do not record con­versations, sounds or pictures.

● Data usage
Toyota may use the data recorded in these computers to diagnose malfunc-

tions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party except:

• With the consent of the vehicle owner or with the consent of the lessee if
the vehicle is leased

• In response to an official request by the police, a court of law or a govern­ment agency

• For use by Toyota in a lawsuit

• For research purposes where the data is not tied to a specific vehicle or
vehicle owner

● Usage of date collected through Safety Connect (U.S. mainland only)

If your Toyota has Safety Connect and if you have subscribed to those ser­vices, please refer to the Safety Connect Telematics Subscription Service
Agreement for information on data collected and its usage.

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Event data recorder

This vehicle is equipped with an event data recorder (EDR). The main pur­pose of an EDR is to record, in certain crash or near crash-like situations,
such as an air bag deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed. The EDR is designed
to record data related to vehicle dynamics and safety systems for a short
period of time, typically 30 seconds or less.

The EDR in this vehicle is designed to record such data as:

• How various systems in your vehicle were operating;

• Whether or not the driver and passenger safety belts were buckled/fas-

tened;

• How far (if at all) the driver was depressing the accelerator and/or brake

pedal; and,

• How fast the vehicle was traveling.
These data can help provide a better understanding of the circumstances in

which crashes and injuries occur.
NOTE: EDR data are recorded by your vehicle only if a nontrivial crash situa-

tion occurs; no data are recorded by the EDR under normal driving condi­tions and no personal data (e.g., name, gender, age, and crash location) are
recorded. However, other parties, such as law enforcement, could combine
the EDR data with the type of personally identifying data routinely acquired
during a crash investigation.

To read data recorded by an EDR, special equipment is required, and access
to the vehicle or the EDR is needed. In addition to the vehicle manufacturer,
other parties, such as law enforcement, that have the special equipment, can
read the information if they have access to the vehicle or the EDR.

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27

● Disclosure of the EDR data

Toyota will not disclose the data recorded in an EDR to a third party except
when:

• An agreement from the vehicle’s owner (or the lessee for a leased vehicle)
is obtained

• In response to an official request by the police, a court of law or a govern­ment agency

• For use by Toyota in a lawsuit

However, if necessary, Toyota may:

• Use the data for research on vehicle safety performance

• Disclose the data to a third party for research purposes without disclosing
information about the specific vehicle or vehicle owner

Scrapping of your Toyota

The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt pretensioner
removed and disposed of by a qualified service shop or by your Toyota
dealer before you scrap your vehicle.

Perchlorate Material

Special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate.

Your vehicle has components that may contain perchlorate. These compo­nents may include airbags, seat belt pretensioners, and wireless remote con­trol batteries.

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CAUTION

■ General precautions while driving

Driving under the influence: Never drive your vehicle when under the influ­ence of alcohol or drugs that have impaired your ability to operate your vehi­cle. Alcohol and certain drugs delay reaction time, impair judgment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.

Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.

Driver distraction: Always give your full attention to driving. Anything that dis­tracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.

■ General precaution regarding children’s safety

Never leave children unattended in the vehicle, and never allow children to
have or use the key.

Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by playing with
the cigarette lighter, the windows, the moon roof, or other features of the
vehicle. In addition, heat build-up or extremely cold temperatures inside the
vehicle can be fatal to children.

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Symbols used throughout this manual

CAUTION

NOTICE

Cautions & Notices

This is a warning against anything which may cause death or injury to people if
the warning is ignored. You are informed about what you must or must not do
in order to reduce the risk of injury to yourself and others.

This is a warning against anything which may cause damage to the vehicle or
its equipment if the warning is ignored. You are informed about what you must
or must not do in order to avoid or reduce the risk of damage to your Toyota
and its equipment.

Symbols used in illustrations

Safety symbol

The symbol of a circle with a slash through it means “Do not”, “Do
not do this”, or “Do not let this happen”.

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Arrows indicating operations

Indicates the action (pushing, turning,
etc.) used to operate switches and other
devices.

Indicates the outcome of an operation
(e.g. a lid opens).

Before driving

1

31

1-1. Key information

Keys................................... 32

1-2. Opening, closing and locking

the doors

Smart key system .............. 36

Wireless remote control..... 53

Front doors......................... 60

Sliding doors...................... 67

Back door........................... 82

1-3. Adjustable components

(seats, mirrors, steering
wheel)

Front seats......................... 95

Rear seats........................ 100

Driving position

memory.......................... 120

Head restraints................. 125

Seat belts......................... 128

Steering wheel................. 137

Inside rear view mirror ..... 138

Outside rear view

mirrors............................ 140

1-4. Opening and closing

the windows and moon roof

Power windows................ 144

Quarter windows.............. 148

Moon roof......................... 150

1-5. Refueling

Opening the fuel tank

cap................................. 155

1-6. Theft deterrent system

Engine immobilizer

system ........................... 159

Alarm................................ 162

Theft prevention labels

(for U.S.A.)..................... 165

1-7. Safety information

Correct driving posture..... 166

SRS airbags..................... 168

Front passenger occupant

classification system...... 183

Child restraint systems..... 189

Installing child

restraints........................ 194

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1-1. Key information

The following keys are provided with the vehicle.

Vehicles without a smart key system (type A)

Master keys
Valet key
Key number plate

Vehicles without a smart key system (type B)

Master keys (black)
Valet key (gray)
Key number plate

Vehicles with a smart key system

Electronic keys

• Operating the smart key
system (P. 36)

• Operating the wireless
remote control function
(P. 53)

Mechanical keys
Key number plate

Keys

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1-1. Key information

Using the mechanical key (vehicles with a smart key system)

To take out the mechanical key,
push the release button and take
the key out.

1

The mechanical key can only be
inserted in one direction, as the
key only has grooves on one
side. If the key cannot be inserted
in a lock cylinder, turn it over and
re-attempt to insert it.

After using the mechanical key,
store it in the electronic key. Carry
the mechanical key together with
the electronic key. If the electronic
key battery is depleted or the
entry function does not operate
properly, you will need the
mechanical key. (P. 783)

Before driving

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33

1-1. Key information

■ When required to leave the vehicle’s key with a parking attendant

Lock the glove box as circumstances demand. (P. 587)
On vehicles without the smart key system, provide the attendant with the

valet key.
On vehicles with the smart key system, remove the mechanical key for your

own use and provide the attendant with the electronic key only.

■ Key number plate

Keep the plate in a safe place such as your wallet, not in the vehicle. In the
event that a key (without a smart key system) or mechanical key (with a
smart key system) is lost, a new key can be made by your Toyota dealer
using the key number plate. (P. 782)

■ When riding in an aircraft

When bringing a key with wireless remote control function onto an aircraft,
make sure you do not press any buttons on the key while inside the aircraft
cabin. If you are carrying the key in your bag etc., ensure that the buttons
are not likely to be pressed accidentally. Pressing a button may cause the
key to emit radio waves that could interfere with the operation of the aircraft.

34

SIENNA_OM_OM45472U_(U)

1-1. Key information

NOTICE

■ To prevent key damage

Observe the following:

● Do not drop the keys, subject them to strong shocks or bend them.

● Do not expose the keys to high temperatures for a long periods of time.

● Do not get the keys wet or wash them in an ultrasonic washer etc.

● Do not attach metallic or magnetic materials to the keys or place the keys

close to such materials.

● Do not disassemble the keys.

● Do not attach a sticker or anything else to the surface of the electronic key .

● Do not place the keys near objects that produce magnetic fields, such as

TVs, audio systems, induction cookers, or medical electrical equipment,
such as low-frequency therapy equipment.

■ Carrying the electronic key on your person (vehicles with a smart key

system)

Carry the electronic key 3.9 in. (10 cm) or more away from electric appli­ances that are turned on.

■ In case of a smart key system malfunction or other key-related prob-

lems (vehicles with a smart key system)

Take your vehicle with all the electronic keys provided with your vehicle to
your Toyota dealer.

■ When a vehicle key is lost (vehicles with a smart key system)

If the key remains lost, the risk of vehicle theft increases significantly. Visit
your Toyota dealer immediately with all remaining electronic keys that were
provided with your vehicle.

1

Before driving

35

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1-2. Opening, closing and locking the doors

The following operations can be performed simply by carrying the
electronic key on your person, for example in your pocket.
(The driver should always carry the electronic key.)

Locks and unlocks the doors (P. 37)
Locks and unlocks the doors (P. 38)

Starts and stops the engine
(P. 229)

Smart key system



36

SIENNA_OM_OM45472U_(U)

: If equipped

1-2. Opening, closing and locking th e do o r s

Unlocking and locking the doors

Front door handles

Grip the driver’s door handle to
unlock the door. Grip the passen­ger’s door handle to unlock all
the doors.

Make sure to touch the sensor on
the back of the handle.

The doors cannot be unlocked for
3 seconds after the doors are
locked.

*

*:The door unlock settings can be

changed. (P. 44)

Touch the lock sensor (the
indentation on the upper part of
the door handle) to lock all the
doors.

1

Before driving

Sliding door handles (vehicles with power sliding door)

SIENNA_OM_OM45472U_(U)

Pull the handle to unlock all the
doors.

There is no touch type sensor in
slide door handle. You must pull
the handle to activate the opera­tion.

37

1-2. Opening, closing and locking the doors

Back door

Press the unlock button to
unlock all the doors.

The door cannot be unlocked for
3 seconds after the door is
locked.

Lock the back door again when
you leave the vehicle. The back
door will not lock automatically
after it has been opened and then
closed.

Press the lock button to lock all
the doors.

38

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1-2. Opening, closing and locking th e do o r s

Antenna location and effective range

■ Antenna location

Antennas outside cabin
Antennas inside cabin
Antenna outside luggage com-

partment

1

Before driving

SIENNA_OM_OM45472U_(U)

39

1-2. Opening, closing and locking the doors

Touch both lock sensors on the upper and
lower part of the front door handle simul­taneously.

■ Effective range (areas within which the electronic key is

detected)

When locking or unlock­ing the doors

The system can be oper­ated when the electronic
key is within about 2.3 ft.
(0.7 m) of either of the front
outside door handles. (Only
the doors detecting the key
can be operated.)

When starting the engine
or changing “ENGINE
START STOP” switch
modes

The system can be oper­ated when the electronic
key is inside the vehicle.

■ Operation signals

A buzzer sounds and the emergency flashers flash to indicate that the doors
have been locked/unlocked. (Locked: Once; Unlocked: Twice)

■ When the door cannot be locked by the lock sensor on the upper part

of the front door handle

40

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1-2. Opening, closing and locking th e do o r s

Alarm Situation Correction procedure

Interior alarm
pings once and
exterior alarm
sounds once for
10 seconds

An attempt was made to
lock the doors using the
entry function while the
electronic key was still
inside the passenger com­partment

Retrieve the elec­tronic key from the
passenger compart­ment and lock the
doors again

An attempt was made to
exit the vehicle and lock
the doors without first turn­ing the “ENGINE START
STOP” switch off

Turn the “ENGINE
START STOP” switch
off and lock the doors
again

Exterior alarm
sounds once for
10 seconds

An attempt was made to
lock the vehicle while a
door is open

Close all of the doors
and lock the doors
again

■ Alarms and warning indicators

A combination of exterior and interior alarms as well as warnings shown on
the multi-information display are used to prevent theft of the vehicle and
unforeseeable accidents resulting from erroneous operation. Perform the
appropriate correction procedure described in the following table.

1

Before driving

SIENNA_OM_OM45472U_(U)

41

1-2. Opening, closing and locking the doors

Alarm Situation Correction procedure

Interior alarm
pings continu­ously

*

1

The “ENGINE START
STOP” switch was turned
to ACCESSORY mode
while the driver’s door was
open (or the driver’s door
was opened while the
“ENGINE START STOP”
switch was in ACCES­SORY mode)

Turn the “ENGINE
START STOP” switch
OFF and close the
driver’s door

Interior alarm
sounds continu­ously

*

1

When the “ENGINE
START STOP” switch is in
IGNITION ON or ACCES­SORY mode, an attempt
was made to open the
door and exit the vehicle,
and the shift lever was not
in “P”

Shift the shift lever to
“P” and turn the
“ENGINE START
STOP” switch OFF

Interior and exte­rior alarms sound
continuously

*

1

When the “ENGINE
START STOP” switch is in
IGNITION ON or ACCES­SORY mode, the driver’s
door was closed after the
key was carried outside
the vehicle, and the shift
lever was not in “P”

Shift the shift lever to
“P”, turn the “ENGINE
START STOP” switch
OFF and close the
driver’s door again

42

SIENNA_OM_OM45472U_(U)

1-2. Opening, closing and locking th e do o r s

Alarm Situation Correction procedure

Interior alarm
pings once

*

1

The electronic key has a
low battery

Replace the electronic
key battery

An attempt was made to
start the engine without the
electronic key being
present, or the electronic
key was not functioning
normally

Start the engine with
the electronic key
present

*

2

Interior alarm
pings once and
exterior alarm
sounds 3 times

*

1

The driver’s door was
closed after the key was
carried outside the vehicle,
and the “ENGINE START
STOP” switch was not
turned off

Turn the “ENGINE
START STOP” switch
OFF and close the
driver’s door again

An occupant carried the
electronic key outside the
vehicle and closed the
door while the “ENGINE
START STOP” switch was
not off

Bring the electronic
key back into the vehi­cle

1

Before driving

1

*

: A message will be shown on the multi-information display in the instru-

ment cluster.

2

*

: If the engine does not start when the electronic key is inside the vehicle,

the electronic key battery may be depleted or there may be difficulties
receiving signal from the key. (P. 709)

■ Security feature

SIENNA_OM_OM45472U_(U)

If a door is not opened within approximately 60 seconds after the vehicle is
unlocked, the security feature automatically locks the vehicle again.

43

1-2. Opening, closing and locking the doors

Multi-information

display

Unlocking function Beep

Holding the driver’s door
handle unlocks only the
driver’s door and driver
side power sliding door.

Exterior: Beeps three
times
Interior: Pings once

Holding the front passen­ger’s door handle or pull­ing either power sliding
door handle unlocks all
doors.

Holding either front door
handle or pulling either
power sliding door handle
unlocks all doors.

Exterior: Beeps twice
Interior: Pings once

■ Switching the door unlock function

It is possible to set which doors the entry function unlocks using the wireless
remote control.

STEP

1

Turn the “ENGINE START STOP” switch off.

STEP

2

When the indicator on the key surface is not on, press and hold

, , (if equipped), (if equipped) or (if

equipped) for about 5 seconds while pressing and holding .

The setting changes each time an operation is performed, as shown below.
(When changing the setting continuously, release the buttons, wait for at least
5 seconds, and repeat .)

STEP

2

For vehicles equipped with an alarm, to prevent unintended triggering of the
alarm, unlock the doors using the wireless remote control and open and
close a door once after the settings have been changed. (If a door is not

opened within 60 seconds after is pressed, the doors will be locked
again and the alarm will automatically be set.)

In case that the alarm is triggered, immediately stop the alarm. (P. 162)

44

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1-2. Opening, closing and locking th e do o r s

■ Battery-saving function

In the following circumstances, the entry function is disabled in order to pre­vent the vehicle battery from discharging and the electronic key battery from
discharging.

● When the entry function has not been used for 5 days or more

● When the electronic key has been left within approximately 6 ft. (2 m) of

the vehicle for 10 minutes or more

● If the entry function has not been used for 14 days or more, the vehicle

cannot be unlocked by a door other than the driver’s door. To unlock the
vehicle, grip the driver’s door handle or use the wireless remote control
or the mechanical key.

The system will resume operation when...

● The vehicle is locked using the lock sensor when carrying the electronic

key on your person.

● The vehicle is locked/unlocked using the wireless remote control.

(P. 53)

● The vehicle is locked/unlocked using the mechanical key. (P. 783)

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Before driving

SIENNA_OM_OM45472U_(U)

45

1-2. Opening, closing and locking the doors

■ Conditions affecting operation

The smart key system uses weak radio waves. In the following situations,
the communication between the electronic key and the vehicle may be
affected, preventing the smart key system and wireless remote control from
operating properly. (Way of coping P. 783)

● When the electronic key battery is depleted

● Near a TV tower, electric power plant, gas station, radio station, large dis-

play, airport or other facility that generates strong radio waves or electri­cal noise

● When carrying a portable radio, cellular phone, cordless phone or other

wireless communication devices

● When the electronic key is in contact with, or is covered by the following

objects

• Cards to which aluminum foil is attached

• Cigarette boxes that have aluminum foil inside

• Metallic wallets or bags

• Coins

• Hand warmers made of metal

• Media such as CDs and DVDs

● When multiple electronic keys are in the vicinity

● When another wireless key (that emits radio waves) is being used nearby

● When carrying or using the electronic key together with the following

devices that emit radio waves

• Another vehicle’s electronic key

• A wireless key that emits radio waves

• Personal computers or personal digital assistants (PDAs)

• Digital audio players

• Portable game systems

46

SIENNA_OM_OM45472U_(U)

1-2. Opening, closing and locking th e do o r s

● If window tint with a metallic content or metallic objects are attached to

the rear window

● Vehicles with AUTO ACCESS SEAT: If the wireless remote control of the

AUTO ACCESS SEAT is operated simultaneously, the AUTO ACCESS
SEAT may not operate properly.
For details, refer to “AUTO ACCESS SEAT OWNER’S MANUAL”.

■ Notes for the entry function

● Even when the electronic key is within the effective range (detection

areas), the system may not operate properly in the following cases.

• The electronic key is too close to the window or outside door handle,
near the ground, or in a high place when the doors are locked or
unlocked.

• The electronic key is on the instrument panel, floor or in the glove box
when the engine is started or “ENGINE START STOP” switch modes
are changed.

● Do not leave the electronic key on top of the instrument panel or near the

door pockets when exiting the vehicle. Depending on the radio wave
reception conditions, it may be detected by the antenna outside the cabin
and the door will become lockable from the outside, possibly trapping the
electronic key inside the vehicle.

● As long as the electronic key is within the effective range, the doors may

be locked or unlocked by anyone. However, only the doors detecting the
electronic key can be used to unlock the vehicle.

● The doors may unlock or lock if a large amount of water splashes on the

door handle, such as in the rain or in a car wash when the electronic key
is within the effective range. (The doors will automatically be locked after
approximately 60 seconds if the doors are not opened and closed.)

● If the wireless remote control is used to lock the doors when the elec-

tronic key is near the vehicle, there is a possibility that the door may not
be unlocked by the smart key system. (Use the wireless remote control to
unlock the doors.)

● If power slide door is unable to operate due to prohibition by the power

sliding door main switch, the door unlock and open operation will not be
performed. (P. 70)

1

Before driving

SIENNA_OM_OM45472U_(U)

47

1-2. Opening, closing and locking the doors

■ Note for locking the doors

● Touching the door lock sensor while wearing gloves may delay or prevent

lock operation. Remove the gloves and touch the lock sensor again.

● When the lock operation is performed using the lock sensor, recognition

signals will be shown up to two consecutive times. After this, no recogni­tion signals will be given.

● If the door handle becomes wet while the electronic key is within the

effective range, the door may lock and unlock repeatedly. Place the key
in a position 6 ft. (2 m) or more separate from the vehicle while the vehi­cle is being washed. (Take care to ensure that the key is not stolen.)

● If the electronic key is inside the vehicle and a door handle becomes wet

during a car wash, a message may be shown on the multi-information
display and a buzzer will sound outside the vehicle. To turn off the alarm,
lock all the doors.

● The lock sensor may not work properly if it comes into contact with ice,

snow, mud, etc. Clean the lock sensor and attempt to operate it again, or
use the lock sensor on the lower part of the door handle.

● Fingernails may scrape against the door during operation of the door

handle. Be careful not to injure fingernails or damage the surface of the
door.

48

SIENNA_OM_OM45472U_(U)

1-2. Opening, closing and locking th e do o r s

■ Notes for the unlocking function

● Gripping the front door handle when wearing a glove may not unlock or

lock the door.

● A sudden approach to the effective range or door handle operation may

prevent the doors from being unlocked. In this case, return the door han­dle to the original position and check that the doors have unlocked before
pulling the door handle.

● If there is another electronic key in the detection area, it may take slightly

longer to unlock the doors after one of the front door handles is gripped
or one of sliding door handles is pulled.

■ When the vehicle is not driven for extended periods

● To prevent theft of the vehicle, do not leave the electronic key within 6 ft.

(2 m) of the vehicle.

● The smart key system can be deactivated in advance. (P. 831)

■ To operate the system properly

Make sure to carry the electronic key when operating the system. Do not get
the electronic key too close to the vehicle when operating the system from
outside of the vehicle.

Depending on the position and holding condition of the electronic key, the
key may not be detected correctly and the system may not operate properly.
(The alarm may go off accidentally, or the door lock prevention may not
operate.)

■ If the smart key system does not operate properly

● Locking and unlocking the doors: Use the mechanical key. (P. 783)

● Starting the engine (P. 784)

1

Before driving

SIENNA_OM_OM45472U_(U)

49

1-2. Opening, closing and locking the doors

■ Electronic key battery depletion

● The standard battery life is 1 to 2 years.

● If the battery becomes low, an alarm will sound in the cabin when the

engine stops. (P. 41)

● As the electronic key always receives radio waves, the battery will

become depleted even if the electronic key is not used. The following
symptoms indicate that the electronic key battery may be depleted.
Replace the battery when necessary. (P. 709)

• The smart key system or the wireless remote control does not operate.

• The detection area becomes smaller.

• The LED indicator on the key surface does not turn on.

● To avoid serious deterioration, do not leave the electronic key within 3 ft.

(1 m) of the following electrical appliances that produce a magnetic field.

•TVs

• Personal computers

• Recharging cellular phones or cordless phones

• Cellular phones, cordless phones and battery chargers

• Induction cookers

• Table lamps

■ When the electronic key battery is fully depleted

P. 709

■ Customization that can be configured at Toyota dealer

Settings (e.g. smart key system) can be changed.
(Customizable features P. 831)

50

SIENNA_OM_OM45472U_(U)

1-2. Opening, closing and locking th e do o r s

■ Certification for the smart key system

U.S.A.

FCC ID: HYQ14ADR FCC ID: HYQ14AEH
FCC ID: HYQ13CZM FCC ID: HYQ13CZN
FCC ID: NI4TMLF8-20

NOTE:
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful interfer­ence, and (2) this device must accept any interference received, including
interference that may cause undesired operation.

FCC WARNING:
Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.

Canada

NOTE:
Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference, includ­ing interference that may cause undesired operation of the device.

1

Before driving

SIENNA_OM_OM45472U_(U)

51

1-2. Opening, closing and locking the doors

CAUTION

■ Caution regarding interference with electronic devices

● People with implanted pacemakers or cardiac defibrillators should keep

away from the smart key system antennas. (P. 40)
The radio waves may affect the operation of such devices. If necessary,
the entry function can be disabled. Ask your Toyota dealer for details, such
as the frequency of radio waves and timing of emitting the radio waves.
Then, consult your doctor to see if you should disable the entry function.

● Users of any electrical medical device other than implanted pacemakers

and implanted cardiac defibrillators should consult the manufacturer of the
device for information about its operation under the influence of radio
waves. Radio waves could have unexpected effects on the operation of
such medical devices.

Ask your Toyota dealer for details for disabling the entry function.

52

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1-2. Opening, closing and locking the doors

The wireless remote control can be used to lock and unlock the vehi­cle.

Vehicles without a smart key system (type A)

Locks all doors
Unlocks all doors

Pressing the button unlocks
the driver’s side doors. Press­ing the button again within
3 seconds unlocks the other
doors.

Sounds the alarm (press
and hold)

*

*

: If equipped

Wireless remote control

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Before driving

SIENNA_OM_OM45472U_(U)

53

1-2. Opening, closing and locking the doors

Vehicles without a smart key system (type B)

Locks all doors
Unlocks all doors

Pressing the button unlocks
the driver’s side doors. Press­ing the button again within
3 seconds unlocks the other
doors.

Opens and closes the left
side power sliding door
(press and hold)

Opens and closes the right
side power sliding door
(press and hold)

Opens and closes the
power back door (press and
hold)

*

Sounds alarm (press and
hold)

*

*

: If equipped

54

SIENNA_OM_OM45472U_(U)

1-2. Opening, closing and locking th e do o r s

Vehicles with a smart key system

Locks all doors
Unlocks all doors

Pressing the button unlocks
the driver’s side doors. Press­ing the button again within
3 seconds unlocks the other
doors.

Opens and closes the left
side power sliding door
(press and hold)

Opens and closes the right
side power sliding door
(press and hold)

Opens and closes the
power back door (press and
hold)

Sounds alarm (press and
hold)

1

Before driving

SIENNA_OM_OM45472U_(U)

55

1-2. Opening, closing and locking the doors

When is pressed for longer than
about one second, an alarm will sound

intermittently and the vehicle lights will
flash to deter any person from trying to
break into or damage your vehicle.

To stop the alarm, press any button on
the wireless remote control.

When is pressed for longer than
about one second, an alarm will sound

intermittently and the vehicle lights will
flash to deter any person from trying to
break into or damage your vehicle.

To stop the alarm, press any button on
the electronic key.

■ Operation signals

Doors: A buzzer sounds and the emergency flashers flash to indicate that

the doors have been locked/unlocked. (Locked: Once; Unlocked:
Twice)

Back door: A buzzer sounds and the emergency flashers flash twice to

indicate that the back door has been opened/closed.

■ Door lock buzzer

If an attempt to lock the doors (except for power sliding doors or power back
door) is made when a door is not fully closed, a buzzer sounds continuously.
Fully close the door to stop the buzzer, and lock the vehicle once more.

■ Panic mode

Vehicles without a smart key system

Vehicles with a smart key system

56

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1-2. Opening, closing and locking th e do o r s

■ Security feature

If a door is not opened within approximately 60 seconds after the vehicle is
unlocked, the security feature automatically locks the vehicle again.

■ Power sliding door operation (vehicles with power sliding door)

Even if the door is locked, pressing and holding the sliding door buttons will
unlock all doors and start open operation.

■ Alarm (if equipped)

Using the wireless remote control to lock the doors will set the alarm system.
(P. 162)

■ Reversing the operation of the power sliding door and power back

door (if equipped)

Pressing the wireless remote control switch again while the door is operating
will cause the operation to reverse. However, the reverse operation cannot
be performed for the first second after automatic operation starts, even if the
wireless remote control switch is pressed again.

1

Before driving

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57

1-2. Opening, closing and locking the doors

■ Conditions affecting operation

Vehicles without a smart key system

The wireless remote control function may not operate normally in the follow­ing situations:

● Near a TV tower, radio station, electric power plant, airport or other facil-

ity that generates strong radio waves

● When carrying a portable radio, cellular phone or other wireless commu-

nication devices

● When multiple wireless keys are in the vicinity

● When the wireless key is in contact with, or is covered by, a metallic

object

● When a wireless key (that emits radio waves) is being used nearby

● When the wireless key has been left near an electrical appliance such as

a personal computer

● If window tint with a metallic content or metallic objects is attached to the

rear window

● Vehicles with AUTO ACCESS SEAT: If the wireless remote control of the

AUTO ACCESS SEAT is operated simultaneously, the AUTO ACCESS
SEAT may not operate properly.
For details, refer to “AUTO ACCESS SEAT OWNER’S MANUAL”.

Vehicles with a smart key system

P. 46

■ If the wireless remote control does not operate properly (vehicles with

a smart key system)

Locking and unlocking the doors: Use the mechanical key. (P. 783)

■ Key battery depletion

Vehicles without a smart key system

If the wireless remote control function does not operate, the battery may be
depleted. Replace the battery when necessary. (P. 709)

Vehicles with a smart key system

P. 50

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1-2. Opening, closing and locking th e do o r s

■ When the electronic key battery is fully depleted

P. 709

■ Customization that can be configured at Toyota dealer

Settings (e.g. operation signal) can be changed.
(Customizable features P. 831)

■ Certification for wireless remote control (vehicles without a smart key

system)

This device complies with Part 15 of the FCC Rules and with RSS-210 of
Industry Canada. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired
operation.

■ Certification for wireless remote control (vehicles with a smart key sys-

tem)
U.S.A.

FCC ID: HYQ14ADR FCC ID: HYQ14AEH
FCC ID: HYQ13CZM FCC ID: HYQ13CZN
FCC ID: NI4TMLF8-20

NOTE:
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful interfer­ence, and (2) this device must accept any interference received, including
interference that may cause undesired operation.

FCC WARNING:
Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.

Canada

NOTE:
Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference, includ­ing interference that may cause undesired operation of the device.

1

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59

1-2. Opening, closing and locking the doors

The vehicle can be locked and unlocked using the entry function,
wireless remote control, key or door lock switch.

■ Entry function (if equipped)

P. 37

■ Wireless remote control

P. 53

■ Key

Turning the key operates the doors as follows:

Vehicles without a smart key system

Locks all the doors
Unlocks all the doors

Turning the key unlocks the
driver’s side doors. Turning the
key again within 3 seconds
unlocks the other doors.

Vehicles with a smart key system

The doors can also be locked and unlocked with the mechanical
key. (P. 783)

Front doors

60

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1-2. Opening, closing and locking th e do o r s

■ Door lock sw itch

Locks all the doors
Unlocks all the doors

■ Inside lock button

Locks the door
Unlocks the door

The front doors can be opened
by pulling the inside handle
even if the lock buttons are in
the lock position.

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61

1-2. Opening, closing and locking the doors

STEP

2

Locking the front doors from the outside without a key

STEP

1

Move the inside lock button to the lock position.
Close the door.

Vehicles without a smart key system

The doors cannot be locked if either of the front doors is open and the
key is in the engine switch.

Vehicles with a smart key system

The door cannot be locked if the “ENGINE START S TOP” switch is in
ACCESSORY or IGNITION ON mode, or the electronic key is left
inside the vehicle.

The key may not be detected correctly and the door may be locked.

62

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1-2. Opening, closing and locking th e do o r s

Automatic door locking and unlocking systems

The following functions can be set or cancelled:

Function Operation

Shift position linked
door locking function

Shift position linked
door unlocking function

Speed linked door lock­ing function

Driver’s door linked
door unlocking function
(vehicles without a
smart key system)

Driver’s door linked
door unlocking function
(vehicles with a smart
key system)

Shifting the shift lever out of P locks all the
doors.

Shifting the shift lever to P unlocks all the
doors.

All the doors are locked when the vehicle
speed is approximately 12 mph (20 km/h) or
higher.

All the doors are unlocked when the driver’s
door is opened within 10 seconds after turn­ing the engine switch to “ACC” or “LOCK”.

All the doors are unlocked when the driver’s
door is opened within 10 seconds after turn­ing the “ENGINE START STOP” switch off.

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1-2. Opening, closing and locking the doors

■ Setting and canceling the functions

To switch between set and canceled, follow the procedure below:

STEP

1

Vehicles without a smart key system

Close all the doors and turn the engine switch to the “ON”
position. (Perform step 2 within 10 seconds.)

Vehicles with a smart key system

Close all the doors and turn the “ENGINE START STOP”
switch to IGNITION ON mode. (Perform step 2 within 10 sec­onds.)

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STEP

2

Function

Shift position linked door lock­ing function

Shift position linked door
unlocking function

Speed linked door locking func­tion

Driver’s door linked door unlock­ing function

Shift the shift lever to P or N, and
press and hold the door lock
switch (

or ) for approxi-

mately 5 seconds and then
release.

The shift lever and switch posi­tions corresponding to the
desired function to be set are
shown in the following table.

Use the same procedure to can­cel the function.

Shift lever

position

P

N

Door lock switch

position

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When the setting or canceling operation is complete, all doors are
locked and then unlocked.

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CAUTION

■ When all the doors are locked with the wireless remote control or key

The doors cannot be unlocked with the door lock switch.
The door lock switch can be reset by unlocking all the doors with the wire­less remote control or key.

■ Using the mechanical key (vehicles with a smart key system)

The doors can also be locked and unlocked with the mechanical key.
(P. 783)

■ Customization that can be configured at Toyota dealer

Settings (e.g. unlocking function using a key) can be changed.
(Customizable features: P. 831)

■ To prevent an accident

Observe the following precautions while driving the vehicle.
Failing to do so may result in a door opening and an occupant falling out,
resulting in death or serious injury.

● Always use a seat belt.

● Always lock all the doors.

● Ensure that all doors are properly closed.

● Do not pull the inside handle of the doors while driving.

The doors may be opened and the passengers could be thrown out of the
vehicle which may result in serious injury or death.

Be especially careful for the front doors, as the doors may be opened even
if the inside lock buttons are in the locked position.

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Vehicles without power sliding doors

The sliding doors can be opened and closed using the sliding door
handle. The sliding door can be locked and unlocked using the wire­less remote control, door lock switch or inside lock knob.

Vehicles with power sliding doors

The power sliding doors can be opened and closed using the sliding
door handle, power sliding door switches or wireless remote control.
The power sliding doors can be locked and unlocked using the wire­less remote control, door lock switch or inside lock knob.

■ Wireless remote control

P. 53

■ Door lock sw itch

P. 61

■ Sliding door handle

Open/close

Vehicles with power sliding
doors: The sliding door will be
automatically and completely
opened and closed by the fol­lowing.

• Pulling the outside handle.

• Sliding the inside handle for­ward to close or backward
to open.

Sliding doors

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1-2. Opening, closing and locking the doors

■ Inside lock knobs

Unlocks
Locks

■ Power sliding door switches (vehicles with power sliding

doors)

From front seats

Press the switch to open and
close the following door.

The right side sliding door
The left side sliding door

Pressing the switch again
while the door is operating will
cause the operation to reverse.
However, the reverse opera­tion cannot be performed for
the first second after automatic
operation starts, even if the
switch is pressed again.

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From second seats

Press the switch to open and
close each sliding door.

Pressing the switch again
while the door is operating will
cause the operation to reverse.
However, the reverse opera­tion cannot be performed for
the first second after automatic
operation starts, even if the
switch is pressed again.

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1-2. Opening, closing and locking the doors

Canceling the power sliding door system (vehicles with power
sliding doors)

Turn the main switch off to dis­able the power sliding door sys­tem.

Off

The sliding doors can only be
opened and closed manually.

On*

The power sliding door can be
opened and closed with the
power sliding door switches for
the front occupants or wireless
remote control even if the sliding
door child-protectors are locked.

*: Orange mark on the switch

should be visible when the switch
is on.

Locking the sliding doors from the outside without the wireless
remote control

STEP

1

Move the inside lock knob to the lock position.

STEP

2

Close the sliding door.

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Sliding door child-protector locks

The sliding door cannot be
opened by the inside door han­dle and the second seat sliding
door switch when the lock is set.

Unlock
Lock

These locks can be set to prevent
children from opening the sliding
doors. Push down on each sliding
door switch to lock that sliding
door.

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Before driving

■ The power sliding door can be operated when (vehicles with power

sliding doors)

● Open operation: The shift lever is in P.

Close operation: The vehicle is stopped.

● The power sliding door system main switch is on.

● The power sliding door is unlocked. (Except for the wireless remote con-

trol operation or smart key system operation.)

● The sliding door child-protector lock is not set. (However, the switch for

the front occupants and the outside handle still operate the power sliding
door.)

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■ Power sliding doors

● If the power sliding door outside handle is pulled while the power sliding

door is opening or closing, the door will reverse the operation direction.

● During opening operation:

Stroking the power sliding door handle forward will reverse the direction
and start closing.
Stroking the handle backward will continue opening.
During closing operation:
Stroking the power sliding door handle backward will reverse the direc­tion and start opening.
Stroking the handle forward will continue closing.

● The power sliding doors can be opened/closed manually when the power

sliding door function is canceled with the main switch.

● Vehicles without a smart key system: A buzzer sounds if you put the shift

lever out of P with the engine switch in the “ON” position and the sliding
door not completely closed.
Vehicles with a smart key system: A buzzer sounds if you put the shift
lever out of P with the “ENGINE START STOP” switch in IGNITION ON
mode and the sliding door not completely closed.

● Vehicles with AUTO ACCESS SEAT: If the AUTO ACCESS SEAT has

not been locked in place after being stowed, the right-hand sliding door
will not close and a beep will sound twice.
For details, refer to “AUTO ACCESS SEAT OWNER’S MANUAL”.

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The left side sliding door does not open
completely when the fuel filler door is
opened.

■ The situations in which the sliding door does not open completely

■ Jam protection function (vehicles with power sliding doors)

● If anything obstructs the power sliding door while it is closing or opening,

the power sliding door will automatically operate in the opposite direction.

● If the jam protection function operates during two consecutive opening

and closing operations, the power sliding door will be stopped at that
position and the power sliding door system will be canceled.

■ Power sliding door brake function (vehicles with power sliding doors)

When the power sliding door detects an abnormality and stops operating,
power sliding door brake function may be activated. When brake function is
activated, door movement is restricted by the brake and motion may appear
to be not smooth. This is not malfunction. Move the door to fully closed posi­tion to reset the system and normal power sliding door function will resume.

■ Sliding door closer (vehicles with power sliding doors)

In the event that the sliding door is left slightly open, the sliding door closer
will automatically close it to the fully closed position.

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1-2. Opening, closing and locking the doors

Remove the plug from the rear edge of
the sliding door.

Insert a key in the hole and push the
mechanical cancel lever.

STEP

1

■ If the power sliding door is inoperative (vehicles with power sliding

doors)

When the power sliding door detects an abnormality and stops opening and
can not be completely closed manually, cancel the function as follows and
close the door manually.
After that, have the vehicle inspected and repaired by your Toyota dealer.

STEP

2

■ When the battery is disconnected (vehicles with power sliding doors)

The power sliding door system must be initialized in order to ensure proper
operation. To initialize it, close the sliding doors completely by hand.

■ Customization that can be configured at Toyota dealer

Settings (e.g. opening and closing operation) can be changed.
(Customizable features: P. 831)

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CAUTION

■ While driving

Observe the following precautions while driving.
Failure to do so may cause a door to open unexpectedly and an occupant to
fall out of the vehicle, resulting in death or serious injury.

● Ensure that all doors are properly closed.

● Always lock the doors.

● Set the sliding door child-protector locks when children are seated in the

vehicle.

● Always use a seat belt.

● Do not operate the inside handle of the doors while driving.

■ When children are in the vehicle

Observe the following precautions.
Failure to do so may result in death or serious injury.

● Do not leave children alone in the vehicle.

If a child is accidentally locked in the vehicle, they could have heat
exhaustion.

● Do not allow a child to open or close the sliding door.

Doing so may cause the sliding door to move unexpectedly, or cause the
child’s hands, head, or neck to be caught by the moving sliding door.

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CAUTION

■ Operating the sliding doors

Observe the following precautions.
Failure to do so may cause parts of the body to be caught, resulting in death
or serious injury.

● When opening or closing a sliding door, thoroughly check to make sure the

surrounding area is safe.

● When opening or closing the sliding doors with windows open, keep all

body parts clear of the windows.

● If anyone is in the vicinity, make sure t hey are clear of the door path an d let

them know that the sliding door is about to open or close.

● Do not leave the sliding door at half-opened position because the sliding

door is not latched at this position. The sliding door may move unexpect­edly on an incline.

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CAUTION

● When the vehicle is stopped on a slope,

the door will slide faster when opening
or closing, so be especially careful that
the passengers do not get hit or
pinched by the door.

● Open the sliding door fully while pas-

sengers are getting on or off on a down­ward slope. Do not operate the outside
handle or inside handle while the door
is open as the door could suddenly
close by itself causing injury.

● When closing the sliding door, take

extra care to prevent your fingers etc.
from being caught.

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1-2. Opening, closing and locking the doors

CAUTION

● In the event that the sliding door is left

slightly open, the sliding door closer will
automatically close it to the fully closed
position. It takes several seconds
before the sliding door closer begins to
operate. Be careful not to catch fingers
or anything else in the sliding door, as
this may cause bone fractures or other
serious injuries.

■ Sliding door closer (if equipped)

● Use caution when using the sliding door closer. The sliding door closer

operates even when the power sliding door system is canceled.

■ Power sliding doors

Observe the following precautions when the power sliding door system is on.
Failure to do so may cause death or serious injury.

● When using the door handle to open or close the power sliding door,

remove your hand from the door handle immediately after starting power
sliding door operation. If you leave your hand on the door handle during
operation, your hand, fingers, wrist etc. may be subjected to an excessive
amount of force.

● Check the safety of the surrounding area to make sure there are no obsta-

cles or anything that could cause any of your belongings to get caught.

● If anyone is in the vicinity, make sure t hey are clear of the door path an d let

them know that the sliding door is about to open or close.

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CAUTION

● If the power sliding door system is turned off with the main switch while the

sliding door is operating automatically, the automatic operation is stopped.
The sliding door then has to be operated manually. Take extra care when
on an incline, as the sliding door may open or close unexpectedly.

● On an incline, a sliding door may close by itself after it opens automati-

cally. Make sure the sliding door is fully open and secure.

● If the operating conditions of the power sliding door are no longer met, a

buzzer may sound and the sliding door may stop opening or closing. The
sliding door then has to be operated manually . Take extra care when on an
incline, as the sliding door may open or close abruptly.

● In the following situations, the power sliding door may detect an abnormal-

ity and automatic operation may be stopped. In this case, the sliding door
has to be operated manually. Take extra care when on an incline, as the
sliding door may open or close abruptly.

• When the sliding door contacts an obstacle

• Vehicles without a smart key system:
When the battery voltage suddenly drops, such as when the engine
switch is turned to the “ON” position or the engine is started during
automatic operation
Vehicles with a smart key system:
When the battery voltage suddenly drops, such as when the “ENGINE
START STOP” switch is turned to IGNITION ON mode or the engine is
started during automatic operation

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CAUTION

● Do not attach any accessories other than genuine Toyota parts to the

power sliding door. The power sliding door may not operate, causing itself
to malfunction, or the power sliding door may close again after it is
opened.

● When the child-protector locks are set, make sure to turn off the power

sliding door system with the main switch in order to totally disable the sys­tem.

■ Jam protection function (vehicles with power sliding doors)

Observe the following precautions.
Failure to do so may cause death or serious injury.

● Never use any part of your body to intentionally activate the jam protection

function.

● The jam protection function may not work if something gets caught just

before the power sliding door fully closes. Be careful not to catch fingers or
anything else.

● The jam protection function may not work depending on the shape of the

object that is caught. Be careful not to catch fingers or anything else.

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NOTICE

Make sure magazines are not bent or
protruding from the sliding door pockets.
Do not insert anything too big so that the
shape of the sliding door pockets is dis­torted. Such objects may obstruct the
opening/closing of the sliding doors, dam­age the sliding door pockets or the vehi­cle body, and may result in a malfunction.

■ Sliding door

■ To prevent damage to your vehicle

● Vehicles with the power sliding door:

• Do not apply excessive force when the sliding door is operating.

• Do not place your hand or foot near door hinges or rollers when the
sliding door is operating.

• Avoid forcibly opening the left side sliding door fully when the fuel filler
door is opened. Otherwise, the fuel filler door may be damaged.

• Take care not to damage the sensors (installed on the front edge of the
power sliding door) with a knife or other sharp object.

● Make sure there is nothing in the doorway before closing.

● Do not close the sliding door by applying the brakes. Doing so could cause

the sliding door to be damaged.

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The back door can be locked and unlocked using the entry function
(vehicles with a smart key system), wireless remote control or door
lock switch.
The back door can be opened using the back door opener.
In addition, the power back door can be opened/closed using the
power back door switch or wireless remote control.

■ Locking and unlocking the back door

Entry function (vehicles with a smart key system)

P. 37

Wireless remote control

P. 53

Door lock switch

P. 61

■ Opening the back door from outside the vehicle

Back door opener

Raise the back door while
pressing the back door opener
to release the lock to open the
back door.

Wireless remote control (vehicles with power back door)

P. 53

Back door

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■ Opening the back door from inside the vehicle (vehicles

with power back door)

Press and hold the switch to
open/close the back door.

Pressing the switch again
while the power back door is
operating will cause the opera­tion to reverse.

However, the reverse opera­tion cannot be performed for
the first second after automatic
operation starts even if the
switch is pressed again.

As the power back door starts to open or close automatically, two
beeps sound and the emergency flashers flash twice.

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1-2. Opening, closing and locking the doors

Back door closer (if equipped)

Press the switch to close the
back door.

Pressing the switch again while
the power back door is closing
will cause it to open again.

However, the reverse operation
cannot be performed for the first
second after automatic operation
starts even if the switch is
pressed again.

A buzzer sounds twice and the
emergency flashers flash twice to
indicate that the back door is
opening/closing.

Canceling the power back door system (vehicles with power
back door)

Turn the main switch off to dis­able the power back door sys­tem.

Off
On

*

: Orange mark on the switch

*

should be visible when the switch
is on.

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Lower the back door using the back door
handle, and make sure to push the back
door down from the outside to close it.

On
Off

■ When closing the back door using the back door handle

■ Luggage compartment light

The luggage compartment light turns on when the back door is opened with
the luggage compartment light switch on.

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1-2. Opening, closing and locking the doors

Remove the inside panel.

STEP

1

■ If the back door opener is inoperative

The back door can be operated from the inside.

STEP

2

Move the lever.

Vehicles without power back door

Vehicles with power back door

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STEP

1

■ The power back door can be operated when

● The shift lever is in P.

● The back door is unlocked.

■ Jam protection function (vehicles with power back door)

● If anything obstructs the power back door while it is closing or opening,

the back door will automatically operate in the opposite direction.

● If the jam protection function operates during two consecutive closing

operations, the back door will be stopped at that position.

■ Back door closer (vehicles with power back door)

In the event that the back door is left slightly open, the back door closer will
automatically close it to the fully closed position.

■ When the battery is disconnected

● The back door will be automatically locked after the battery is recon-

nected.

● The power back door (if equipped) must be initialized in order to ensure

proper operation.

Unlock the back door with the wireless remote control or door lock
switch.

STEP

2

Close the back door completely by hand.

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1-2. Opening, closing and locking the doors

CAUTION

■ While driving

● Keep the back door closed while driving.

If the back door is left open, it may hit near-by objects while driving or lug­gage may be unexpectedly thrown out, causing an accident.
In addition, exhaust gases may enter the vehicle, causing death or a seri­ous health hazard. Make sure to close the back door before driving.

● Before driving the vehicle, make sure that the back door is fully closed. If

the back door is not fully closed, it may open unexpectedly while driving,
causing a passenger to be thrown out of the vehicle.

● Never let anyone sit in the luggage compartment. In the event of sudden

braking or a collision, they are susceptible to death or serious injury.

■ When children are in the vehicle

Observe the following precautions.
Failure to do so may result in death or serious injury.

● Do not leave children alone in the luggage compartment.

If a child is accidentally locked in the luggage compartment, they could
have heat exhaustion.

● Do not allow a child to open or close the back door.

Doing so may cause the back door to move unexpectedly, or cause the
child’s hands, head, or neck to be caught by the closing back door.

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CAUTION

● The back door may suddenly shut if it is

not opened fully. It is more difficult to
open or close the back door on an
incline than on a level surface, so
beware of the back door unexpectedly
opening or closing by itself. Make sure
that the back door is fully open and
secure before using the luggage com­partment.

■ Operating the back door

Observe the following precautions.
Failure to do so may cause parts of the body to be caught, resulting in death
or serious injury.

● Remove any heavy loads, such as snow and ice, from the back door

before opening it. Failure to do so may cause the back door to suddenly
shut again after it is opened.

● When opening or closing the back door, thoroughly check to make sure

the surrounding area is safe.

● If anyone is in the vicinity, make sure they are safe and let them know that

the back door is about to open or close.

● Use caution when opening or closing the back door in windy weather as it

may move abruptly in strong wind.

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1-2. Opening, closing and locking the doors

CAUTION

● When closing the back door, take extra

care to prevent your fingers etc. from
being caught.

● When closing the back door, make sure

to press it lightly on its outer surface. If
the back door handle is used to fully
close the back door, it may result in
hands or arms being caught.

● Do not place your hands on the back door damper stay to close the back

door, and do not hang on the back door damper stay.
Doing so may cause hands to be caught or the back door damper stay to
break, causing an accident.

● If a bicycle carrier or similar heavy object is attached to the back door, it

may suddenly shut again after being opened, causing someone’s hands,
head or neck to be caught and injured. When installing an accessory part
to the back door, using a genuine Toyota part is recommended.

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CAUTION

● In the event that the back door is left

slightly open, the back door closer will
automatically close it to the fully closed
position. It takes several seconds
before the back door closer begins to
operate. Be careful not to catch fingers
or anything else in the back door, as
this may cause bone fractures or other
serious injuries.

■ Back door closer (if equipped)

● Use caution when using the back door closer as it still operates when the

power back door system is canceled.

■ Power back door (if equipped)

Observe the following precautions when operating the power back door.
Failure to do so may cause death or serious injury.

● Check the safety of the surrounding area to make sure there are no obsta-

cles or anything that could cause any of your belongings to get caught.

● If anyone is in the vicinity, make sure they are safe and let them know that

the back door is about to open or close.

● If the operating conditions of the power back door are no longer met, a

buzzer may sound and the back door may stop opening or closing. The
back door then has to be operated manually. Take extra care when on an
incline, as the back door may open or close abruptly.

● On an incline, the back door may suddenly shut after it opens. Make sure

the back door is fully open and secure.

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CAUTION

● In the following situations, the power back door may detect an abnormality

and automatic operation may be stopped. In this case, the back door has
to be operated manually. Take extra care when on an incline, as the back
door may open or close abruptly.

• When the back door contacts an obstacle

• Vehicles without a smart key system:
When the battery voltage suddenly drops, such as when the engine
switch is turned to the “ON” position or the engine is started during
automatic operation
Vehicles with a smart key system:
When the battery voltage suddenly drops, such as when the “ENGINE
START STOP” switch is turned to the IGNITION ON mode or the
engine is started during automatic operation

● If a bicycle carrier or similar heavy object is attached to the back door, the

power back door may not operate, causing itself to malfunction, or the
back door may suddenly shut again after being opened, causing some­one’s hands, head or neck to be caught and injured. When installing an
accessory part to the back door, using a genuine Toyota part is recom­mended.

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CAUTION

NOTICE

■ Jam protection function (vehicles with power back door)

Observe the following precautions.
Failure to do so may cause death or serious injury.

● Although the back door stops closing when the jam protection function

detects an object, take extra care as you may still be injured if part of your
body is already caught.

● Never use any part of your body to intentionally activate the jam protection

function.

● The jam protection function may not work if something gets caught just

before the back door fully closes. Be careful not to catch fingers or any­thing else.

● The jam protection function may not work depending on the shape of the

object that is caught. Be careful not to catch fingers or anything else.

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Before driving

■ To prevent damage to the power back door

● Make sure that there is no ice between the back door and frame that

would prevent movement of the back door. Operating the power back door
when excessive load is present on the back door may cause a malfunc­tion.

● Do not apply excessive force to the back door while the power back door

is operating.

● Take care not to damage the sensors (installed on the right and left edges

of the power back door) with a knife or other sharp object. If the sensor is
disconnected, the power back door will not operate in automatic operation.

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NOTICE

● Do not attach any foreign objects, such

as stickers, plastic sheets, or adhesives
to the damper stay rod.

● Do not touch the damper stay rod with

gloves or other fabric items.

● Do not attach any accessories other

than genuine Toyota parts to the back
door.

● Do not place your hand on the damper

stay or apply lateral forces to it.

Damper stay

■ Back door damper stays

The back door is equipped with damper stays that hold the back door in
place.

Observe the following precautions.
Failure to do so may cause damage to the back door damper stay, resulting
in malfunction.

■ To prevent back door closer malfunction

Do not apply excessive force to the back door while the back door closer is
operating.

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1-3. Adjustable components (seats, mirrors, steering wheel)

Manual seat

Seat position adjustment
lever

Seatback angle adjustment
lever

Vertical height adjustment
lever (driver’s side only)

Lumbar support adjustment
knob (driver’s side only)

Front seats

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1-3. Adjustable components (seats, mirrors, steering wheel)

Power seat

Seat position adjustment
switch

Seatback angle adjustment
switch

Seat cushion (front) angle
adjustment switch (driver’s
side only)

Vertical height adjustment
switch (driver’s side only)

Lumbar support adjustment
switch (driver’s side only)

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1-3. Adjustable components (seats, mirrors, steering wheel)

Power easy access system (vehicles with driving position
memory)

When the driver enters and exits the vehicle, the driver’s seat will
automatically perform the following operations:

1

Exiting the vehicle: When all of
the following actions have been
performed, the seat will move
backward (auto away function):

• The shift lever has been shifted to
P

• Vehicles without a smart key sys­tem: The engine switch has been
turned off.
Vehicles with a smart key system:
The “ENGINE START STOP”
switch has been turned off.

• The driver seat belt has been
unfastened

Before driving

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1-3. Adjustable components (seats, mirrors, steering wheel)

ITN13N065

Entering the vehicle: When
either of the following actions
has been performed, the seat
will move forward (auto return
function):

• Vehicles without a smart key sys­tem: The engine switch has been
turned to the “ACC” position.
Vehicles with a smart key system:
The “ENGINE START STOP”
switch has been turned to
ACCESSORY mode.

• The driver seat belt has been fas­tened

Active head restraints

When the occupant’s lower back
presses against the seatback
during a rear-end collision, the
head restraint moves slightly for­ward and upward to help reduce
the risk of whiplash on the seat
occupant.

■ The auto away function for exiting the driver seat (vehicles with driving

position memory)

If the seat is already close to the rearmost position, the auto away function
may not operate when the driver exits the vehicle.

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1-3. Adjustable components (seats, mirrors, steering wheel)

CAUTION

ITN13N066

During
rear-end
collision

Inner structure

■ Active head restraints

Even small forces applied to the seatback may cause the head restraint to
move. When a locked head restraint is pushed up forcibly, the head restraint
inner structure may appear. This does not indicate a problem.

1

Before driving

■ Seat adjustment

● To reduce the risk of sliding under the lap belt during a collision, do not

recline the seat more than necessary.
If the seat is reclined too far, the lap belt may slide past the hips and apply
restraint forces directly to the abdomen or your neck may contact the
shoulder belt, increasing the risk of death or serious injury in the event of
an accident.
Adjustments should not be made while driving as the seat may unexpect­edly move and cause the driver to lose control of the vehicle.

● Manual seat: After adjusting the seat, make sure that the seat is locked in

position.

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1-3. Adjustable components (seats, mirrors, steering wheel)

Second seats (Tip-up seat)

Seat position adjustment
lever

Seatback angle adjustment
lever

Second seats (Ottoman seat)

Seat position adjustment
lever

Seatback angle adjustment
lever

Ottoman angle adjustment
lever

Second seats (AUTO ACCESS SEAT)

Refer to “AUTO ACCESS SEAT OWNER’S MANUAL”.

Rear seats

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