Page 1
QUICK REFERENCE
GUIDE
CUSTOMER EXPERIENCE CENTER
1-8 00 -331- 43 31
2011
00505-QRG11-HH
Printed in U.S.A. 8/10
10-TCS-03979
HIGHLANDER
HYBRID
10%
Cert no. SGSNA-COC-005612
Page 2
2011
Highlander Hybrid
!
A word about safe vehicle operations
This Quick Reference Guide is a summary of basic vehicle
operations. It contains brief descriptions of fundamental
operations so you can locate and use the vehicle’s main
equipment quickly and easily.
The Quick Reference Guide is not intended as a substitute for
the Owner’s Manual located in your vehicle’s glove box. We
strongly encourage you to review the Owner’s Manual and
supplementary manuals so you will have a better understanding
of your vehicle’s capabilities and limitations.
Your dealership and the entire staff of Toyota Motor Sales,
U.S.A., Inc. wish you many years of satisfied driving in your
new Highlander Hybrid.
This Quick Reference Guide is not a full description of
Highlander Hybrid operations. Every Highlander Hybrid owner
should review the Owner’s Manual that accompanies this
vehicle.
Pay special attention to the boxed information highlighted in
color throughout the Owner’s Manual. Each box contains safe
operating instructions to help you avoid injury or equipment
malfunction.
All information in this Quick Reference Guide is current at
the time of printing. Toyota reserves the right to make
changes at any time without notice.
29
OVERVIEW FEATURES/OPERATIONS SAFETY AND EMERGENCY FEATURES
Spare tire & tools
Tool location
Removing the spare tire
(1) Remove the cover under the center deck board to find the spare tire
clamp bolt.
(2) Assemble the jack handle.
(3) Put the socket adapter on the spare tire clamp bolt. Loosen the bolt
by turning it counterclockwise with the jack handle.
Refer to the Owner’s Manual for tire changing and jack positioning
procedures.
Wrench
Spare tire
Jack handle
Towing eyelet Socket
adapter
Moving the lever to “LOCK” will allow the door to be opened only from
the outside.
Rear door
Jack
Jack handle
Doors-Child safety locks
(2) (3)(1)
Page 3
1
OVERVIEW FEATURES/OPERATIONS SAFETY AND EMERGENCY FEATURES
INDEX
Engine maintenance 9
Fuel tank door release and cap 8
Hood release 8
Indicator symbols 4-5
Instrument cluster 4
Instrument panel 2-3
Keyless entry
1
6
Light control-Instrument panel 9
Smart Key system
1,2
7
Air Conditioning/Heating 20-22
Audio 24-25
Auto lock functions
1
11
Bluetooth®audio 25
Clock 19
Cruise control 23
Cup holders 27
Door-Power back 18
EV-Drive Mode 12
Garage door opener (HomeLink®)
3
23
Hill-start Assist Control (HAC) 27
Hybrid Synergy Drive System 10
Lights1& turn signals 16
Moonroof 22
Multi-information display
2
26
Parking brake 12
Power outlets-12V DC 19
Power outlets-120V AC 19
Seat adjustments-Front 13
Seat adjustments-Rear 13
Seat heaters 22
Seats-Folding down second row seats 15
Seats-Head restraints 14
Seats-Returning third row seats 15
Seats-Stowing third row seats 15
Steering lock release 12
Steering wheel controls 26
Telephone controls (Bluetooth®)18
Tilt and telescopic steering wheel 12
Transmission 11
Windows-Power 17
Windshield wipers & washers 17
Doors-Child safety locks 29
Door locks 28
Seat belts 28
Seat belts-Shoulder belt anchor 28
Spare tire & tools 29
Tire Pressure Monitoring (warning) System 28
OVERVIEW
FEATURES/OPERATIONS
SAFETY AND
EMERGENCY FEATURES
1
Visit your Toyota dealer for information on customizing this feature.
2
Programmable by customer. Refer to the Owner’s Manual for instructions and
more information.
3
HomeLink®is a registered trademark of Johnson Controls, Inc.
Seats-Removing Center-Stow
second row seat
14
Page 4
2
OVERVIEW
Instrument panel
Steering wheel controls
Automatic Air Conditioning
Steering wheel audio controls
Steering wheel climate controls
1
Multi-information display button
Voice command button
2
Telephone controls
2
Headlight and turn signal controls/Headlight, turn signal and front fog
light controls
Wiper and washer controls
Multi-information display
Audio system or navigation system-integrated audio system
1,2
Theft deterrent system/Immobilizer indicator
Emergency flasher button
“AIR BAG ON” and “AIR BAG OFF” indicator and front passenger
seat belt reminder lights
Power back door main switch
1
Power button (Smart Key)
1
Cruise control
Page 5
3
OVERVIEW FEATURES/OPERATIONS SAFETY AND EMERGENCY FEATURES
Vehicles without navigation system
Manual Air Conditioning
Vehicles with navigation system
Ignition (standard key)
1
Tilt and telescopic steering lock release
Fuel filler door opener
Power back door button
1
Instrument panel light control
VSC/TRAC off switch
Windshield wiper de-ice switch
1
Power outside rearview mirror controls
Outside rearview mirror
1
/Back window defogger button
Air Conditioning controls
1
If equipped
2
For vehicles with a navigation system, refer to the “Navigation System
Owner’s Manual.”
Page 6
4
OVERVIEW
Indicator symbols
Instrument cluster
Power meter
Engine coolant temperature
Service indicator and reminder
Fuel gauge
Speedometer
Odometer/trip meter switch and trip meter reset button
Odometer and two trip meters
Transmission shift position indicator
Charging system warning
1
Brake system warning
1
Front passenger occupant classification or front passenger airbag
ON/OFF indicator
Driver seat belt reminder
(alarm will sound if speed is over 12 mph)
Front passenger seat belt reminder
(alarm will sound if speed is over 12 mph)
Brake system warning light (yellow indicator)
1
1
If indicator does not turn off within a few seconds of starting hybrid system, there
aamay be a malfunction. Have vehicle inspected by your Toyota dealer.
For details, refer to “Indicators and warning lights,” Section 2-2, 2011
Owner’s Manual.
Page 7
5
OVERVIEW FEATURES/OPERATIONS SAFETY AND EMERGENCY FEATURES
2
If this light flashes, refer to “Cruise control,” Section 2-4, 2011 Owner’s Manual.
Anti-lock Brake System warning
1
Headlight low/high beam indicator
Turn signal indicator
Slip indicator/Hill-start Assist Control indicator
1
Cruise control indicator
2
Low Tire Pressure Warning
1
Theft deterrent/Engine immobilizer system indicator
Open door warning
Airbag SRS warning
1
Master warning
Malfunction/Check Engine indicator
1
Low fuel level warning
Electric power steering system warning
1
READY indicator
Front fog light indicator
Eco Driving Mode indicator
EV-Drive Mode indicator
Variable economy zone indicator
Vehicle Stability Control OFF indicator
1
Traction control OFF indicator
1
Page 8
6
OVERVIEW
Keyless entry
Push
Push ONCE: Driver door
TWICE: All doors
Locking operation
Unlocking operation
Without Smart Key system With Smart Key system
Without Smart Key system With Smart Key system
Glass hatch operation
(if equipped)
Power back door operation
(if equipped)
Push and hold
Without Smart Key
system
With Smart Key
system
Panic button
Push and hold
Push and hold
NOTE: If a door is not opened within 60 seconds of unlocking, all doors will
relock for safety.
With power back door
Without power back door
With power back door
Without power back door
With power
back door
Without power
back door
Page 9
7
OVERVIEW FEATURES/OPERATIONS SAFETY AND EMERGENCY FEATURES
Smart Key system (if equipped)
Start function
Accessories such as the radio will operate.
Power ON; Hybrid System is not engaged.
All systems OFF.
ACCESSORY
ON
OFF
NOTE: Gear shift lever must be in Park and brake pedal depressed.
Push
Depress
brake pedal
Carrying
Green indicator ON
Without depressing the brake pedal, pressing the “POWER” switch will
change the operation mode in succession from:
Power (without starting Hybrid System)
* Driver door unlocking function can be programmed to unlock driver door
only, or all doors. Grasping passenger door handle will unlock all doors.
NOTE: Doors may also be locked/unlocked using remote.
Glass hatch unlock
Locking operation
Unlocking operation
Carry remote to lock Carry remote to unlock
Front door lock
Front door unlock*
Back door lock/unlock
Carry remote to unlock Carry remote to lock/unlock
Push
Grasp
Push
Push
Lock
Push
Unlock
Page 10
8
Hood release
Pull up latch and
raise hood
Fuel tank door release and cap
NOTE: Tighten until one click is
heard. If the cap is not tightened
enough, Check Engine “ ”
indicator may illuminate.
Push*
Tu r n t o o p e n
Store
Engage support rod
* It may take up to 10 seconds after
pushing button for the door to
open if the internal tank pressure
is high.
Pull
OVERVIEW
Page 11
9
OVERVIEW FEATURES/OPERATIONS SAFETY AND EMERGENCY FEATURES
Windshield washer fluid tank
Engine oil filler cap
Engine oil level dipstick
Engine coolant reservoir
NOTE: Regularly scheduled maintenance, including oil changes, will
help extend the life of your vehicle and maintain performance.
Please refer to the “Warranty Maintenance Guide.”
Engine maintenance
Light control-Instrument panel
Brightness
control
-
+
Page 12
10
FEATURES/OPERATIONS
(1) Put the selector lever in “P.”
(2) Vehicles with Smart Key system:
Depress the brake pedal, and press the “POWER” switch briefly
and firmly.
Vehicles without Smart Key system:
Depress the brake pedal, and turn the key to the “START” position.
(3) The “READY” light will blink. After a few seconds, when the light
remains steady and a beep sounds, you may begin driving.
Starting the Hybrid System
The Hybrid Synergy Drive System utilizes a computer-controlled gasoline
engine and electric motor to provide the most efficient combination of
power for the vehicle. To conserve energy, when the brakes are applied
the braking force generates electricity which is then sent to the traction
battery. In addition, the engine shuts off when the vehicle is stopped. The
benefits are better fuel economy, reduced vehicle emissions and improved
performance.
NOTE: Fuel consumption and energy information of the Hybrid System
is shown on the multi-information display and/or navigation
system screen (if equipped).
Tips for improved fuel economy
-Ensure tire pressures are maintained at levels specified in the Owner’s
Manual.
-When possible, link trips to reduce engine cold starts.
-Avoid driving at speeds that are higher than necessary, especially on the
highway.
-When possible, avoid sudden stops to maximize regenerative braking
energy.
-Minimize use of the Air Conditioning.
Hybrid Synergy Drive System
Page 13
11
OVERVIEW FEATURES/OPERATIONS SAFETY AND EMERGENCY FEATURES
Transmission
1
The “POWER”/ignition switch must be “ON” and the brake pedal
depressed to shift from Park.
2
The engine brake is the equivalent of downshifting. Shift to “B” when
engine braking is desired (i.e. downhill driving, coasting to a stop, etc.).
Park
1
Reverse
Neutral
Drive
B
Engine braking
2
Eco Driving Mode
Push
Auto lock functions
Automatic door locks can be programmed to operate in four different
modes, or turned OFF.
-Doors lock when shifting from Park.
-Doors lock when the vehicle speed goes above approximately 12 mph.
-Doors unlock when shifting into Park.
Vehicles without Smart Key system
-Doors unlock when the ignition switch is set from “ON” to “ACC” or
“LOCK” and driver’s door is opened.
Vehicles with Smart Key system
-Doors unlock when the “POWER” switch is set to OFF and driver’s door is
opened.
Refer to the Owner’s Manual for more details.
Eco Driving Mode helps achieve low fuel consumption during trips that
involve frequent accelerating and braking.
Refer to the Owner’s Manual for more details.
Page 14
12
FEATURES/OPERATIONS
Hold wheel, push lever down, set angle and length, and return lever.
NOTE: Do not attempt to adjust while the vehicle is in motion.
Angle
Length
Lock release lever
Tilt and telescopic steering wheel
EV-Drive Mode
EV-Drive Mode allows the electric motor (traction motor), powered by the
hybrid battery (traction battery), to be used to drive the vehicle.
Refer to the Owner’s Manual for more details.
Push
Steering lock release
Tu rn
Push
Parking brake
Set: Depress
Release: Depress again
With Smart Key system Without Smart Key system
Tu rn
Push
Tu rn
Page 15
13
OVERVIEW FEATURES/OPERATIONS SAFETY AND EMERGENCY FEATURES
Seat adjustments-Rear
Second row seat
Seat position (forward/backward)
Seatback angle
Third seat access lever
Seatback release
Refer to the Owner’s Manual for more details.
Seat adjustments-Front
Seatback angle
Seat position (forward/backward)
Driver seat leg support (if equipped)
Seat position, cushion angle and height
Lumbar support (driver side only)
Manual seat (passenger side only)
Power seat
Page 16
14
FEATURES/OPERATIONS
Seats-Head restraints
Front Rear
Lock release button
Lock release button
(1) Remove the second row console from the front center console box.
(2) Lower the center head restraint.
(3) Pull the strap, then fold down the seatback.
(4) Pull the lever behind the second center seat and lift the rear of the
seat to remove.
(5) Stow the seat in the front center console box.
(1)
(5)
(4)(3)
(2)
NOTE: The second-row console can now be installed between the second
row seats.
Seats-Removing Center-Stow
second row seat
Page 17
15
OVERVIEW FEATURES/OPERATIONS SAFETY AND EMERGENCY FEATURES
Refer to the Owner’s Manual for more details.
Pull
From outside
Left side/center remote seat release
Right side remote seat release
(2) Fold down
From inside
(1) Pull up
Seats-Stowing third row seats
(1) Pull
(2) Raise
Seats-Returning third row seats
Seats-Folding down second row seats
Page 18
16
Lights & turn signals
Turn signals
Headlights
High beam flasher
Low beam
Front fog lights
Headlights
-Daytime Running Light system (DRL) (if equipped) Automatically turns
on the turn signal lights at a reduced intensity.
-Automatic light cutoff system Lights automatically turn off after a
delay of 30 seconds, or when lock switch on remote is pushed after
all doors are locked.
Front fog lights come on only when the headlights are on low beam.
Parking lights
Right turn
Lane change
Lane change
Left turn
High beam
Auto
Headlights
Parking lights
Auto
DRL OFF
Tu rn
With DRL OFF switch
Without DRL OFF switch
FEATURES/OPERATIONS
Page 19
17
OVERVIEW FEATURES/OPERATIONS SAFETY AND EMERGENCY FEATURES
Windows-Power
Up
Down
Driver side
Window lock
switch
Automatic operation (driver’s window only) Push the switch completely
down or pull it completely up and release to fully open or close. To stop
window midway, lightly push the switch in the opposite direction.
Window lock switch Deactivates all passenger windows. Driver’s window
remains operable.
Windshield wipers & washers
Interval wipe
Single wipe
Slow
Fast
Pull to wash and wipe
Front
Rear
Wash and wipe
Wipe
Interval wipe
Wash and wipe
Adjust frequency*
* Intermittent windshield wiper frequency adjustment
Rotate to increase/decrease wipe frequency.
Page 20
18
FEATURES/OPERATIONS
Door-Power back (if equipped)
Push
Push and hold
Instrument panel Back door (close only)
Open: Push and hold
Close: Push and hold again
NOTE: If battery is disconnected, the power back door needs to be
reinitialized. Refer to the Owner’s Manual for more details.
Bluetooth®technology allows dialing or receipt of calls without taking
hands from the steering wheel or using a cable to connect the telephone
and the system.
Refer to “Using the hands-free phone system (for cellular phone),” Section
3-4 in the Owner’s Manual, or go to Toyota.LetsTalk.com for more
information about phone connections and compatibility.
Microphone
Audio unit
Steering wheel telephone switches
Volume
Start call
End call
Voice command
button
Telephone controls (Bluetooth®)
Page 21
19
OVERVIEW FEATURES/OPERATIONS SAFETY AND EMERGENCY FEATURES
Power outlets-12V DC
Luggage compartment
Instrument panel (with seat heater)
Instrument panel (without seat heater)
The “POWER”/ignition switch must be set at “ACC” or “ON” position to be
used.
Power outlets-120V AC (if equipped)
Beside second row seat
Center console
The “POWER”/ignition switch must be set at “ON” position to be used.
Clock
Press and hold “DISP” button. Select “CLOCK” on menu screen. Adjust as
indicated on screen.
Page 22
20
FEATURES/OPERATIONS
Air Conditioning/Heating
Front
automatic Air Conditioning
Automatic climate control ON
Adjusting the temperature setting will cause the airflow vents, air
intake and fan to adjust automatically.
Windshield airflow/defogger
Rear Air Conditioning ON/OFF
Fan speed
Outside rearview mirror (if equipped)/Back window defogger
Recirculate cabin air (fresh air when OFF)
Temperature selector (front passenger side)
Air Conditioning ON/OFF
“SYNC” button
Indicator ON: Separate temperature settings for driver, front
passenger and rear passengers.
Indicator OFF: Synchronize temperature settings for driver and all
passengers.
Temperature selector (rear)
Airflow vent
In “ ” or “ ” mode, use fresh air (“ ” indicator OFF) to
reduce window fogging.
Climate control OFF
Temperature selector (driver side)
Page 23
21
OVERVIEW FEATURES/OPERATIONS SAFETY AND EMERGENCY FEATURES
Front
manual Air Conditioning
Fan speed
Outside rearview mirror (if equipped)/Back window defogger
Temperature selector
Recirculate cabin air (fresh air when OFF)
Airflow vent
In “ ” or “ ” mode, use fresh air (“ ” indicator OFF) to
reduce window fogging.
Air Conditioning ON/OFF
Use fresh air to quickly cool interior, then change to recirculate for
cooler air.
Use for quick cooling. Air intake will automatically be set to
recirculate.
Rear Air Conditioning ON/OFF
Rear automatic Air Conditioning
Fan speed
Temperature selector
Airflow vent
Automatic climate control ON
Climate control OFF
Page 24
22
FEATURES/OPERATIONS
Seat heaters (if equipped)
Push
Tu rn
Push knob to pop the controller out. Turn clockwise for heater.
Push
Moonroof (if equipped)
Sliding operation
Tilting operation
Open
Tilt
Close
Close
Recommended open
position to minimize
wind noise.
Push once to open partway;
again to open completely.
Driver seat
Front passenger seat
Rear manual
Air Conditioning
Airflow vent
Temperature selector
Fan speed
Page 25
23
OVERVIEW FEATURES/OPERATIONS SAFETY AND EMERGENCY FEATURES
Garage door opener (HomeLink®)*
(if equipped)
Garage door openers manufactured under license from HomeLink®* can
be programmed to operate garage doors, estate gates, security lighting, etc.
Refer to “Garage door opener,” Section 3-7 in the Owner’s Manual for
more details.
For programming assistance, contact HomeLink
®
at 1-800-355-3515, or
visit http://www.homelink.com.
* HomeLink®is a registered trademark of Johnson Controls, Inc.
Cruise control
1
The set speed may also be cancelled by depressing the brake pedal.
2
The set speed may be resumed once vehicle speed exceeds 25 mph.
Turning system ON/OFF
Functions
System ON/OFF
Increase speed
Decrease speed
Cancel
1
Resume
2
Set
Page 26
24
FEATURES/OPERATIONS
Audio
Load CD(s)
Radio
To preset stations Tune in the desired station and hold down a preset
button (from to ) until you hear a beep. Push desired preset
button (from to ) to select.
To scan stations Push and hold “SCAN” to scan preset stations. Push again
to hold selection.
CD player
To scan tracks on a disc Push and hold “SCAN.” Push again to hold
selection.
CD changer (Type 2 only)
-To load one disc Push “LOAD” and insert one disc.
-To load multiple discs Push and hold “LOAD” until you hear a beep.
Insert one disc. Shutter will close and then re-open for next disc.
To select a file (MP3/WMA only) Tur n “ T U N E.SCROLL” or press “ ” or “ ”
on .
To select a folder (MP3/WMA only) Push either side of “TYPE.FOLDER.”
v
v
Type 2 additional functions
Eject CD
Push to turn
ON/OFF
View CD
text
Seek station/
CD track select
Station/CD
track scan
Mode
Preset buttons - functions in other
modes indicated above button
Type 1
Push to skip
up/down folder and
radio category type
Push to
adjust tone
& balance
Setting preset buttons
Menu
Mute
Page 27
25
OVERVIEW FEATURES/OPERATIONS SAFETY AND EMERGENCY FEATURES
By inserting a mini plug into the USB/AUX port, you can listen to music
from a portable audio device through the vehicle’s speaker system while
in USB/AUX mode.
USB/AUX port
Without seat heater
With seat heater
The Bluetooth®audio system enables you to enjoy music played on a
portable digital audio player from the vehicle speaker via wireless
communication.
Refer to “Using the Bluetooth
®
audio system,” Section 3-3 in the Owner’s
Manual for more details.
Microphone
Audio unit
Steering wheel audio switches
Selects a track and album
Turns the power on,
selects an audio source
Volume
Bluetooth®audio
Page 28
26
FEATURES/OPERATIONS
Steering wheel controls
Audio control
Climate control (if equipped)
“ ”
Use to search within the selected audio medium (radio, CD, iPod
®
, etc.).
“MODE”
Push to turn audio ON and select an audio mode. Push and hold to turn
the audio system OFF.
v
v
Volume control
Temperature
selector
Auto A/C
ON
System OFF
Multi-information display
Push “DISP” to change information in the following:
(1) Average gas mileage after refueling
(2) Current gas mileage
(3) Miles left on remaining fuel
(4) Driving distance from hybrid system start
(5) Average gas mileage
(6) Average gas mileage history
(7) Current tire pressure
(8) Energy monitor
Push and hold “DISP” to set up the displays (including the
rearview monitor display).
Page 29
27
OVERVIEW FEATURES/OPERATIONS SAFETY AND EMERGENCY FEATURES
Cup holders
Front
Console box
Rear
Side table
HAC helps prevent rolling backwards on an incline. To engage, push
further down on brake pedal while at a complete stop until a beep sounds
and slip indicator illuminates. HAC holds for approximately 2 seconds after
releasing brake pedal.
Refer to the Owner’s Manual for more details.
Brake
pedal
Hill-start Assist Control (HAC)
Page 30
28
SAFETY AND EMERGENCY FEATURES
If belt is fully extended, then retracted even slightly, it cannot be
re-extended beyond that point, unless fully retracted again. This feature
is used to help hold child restraint systems securely.
To find more information about seat belts, and how to install a child
restraint system, refer to the Owner's Manual.
Keep as low on
hips as possible
Take up slack
Too high
Seat belts
Push up, or squeeze
lock release to lower
Seat belts-Shoulder belt anchor
Door locks
Lock
Unlock
If tire pressure becomes critically low on any of the tires (including the
spare), “ ” indicator light illuminate. Correctly adjusting tire inflation
will turn off the light after a few minutes. If the light does not turn off,
have the system checked by your Toyota dealer.
Refer to the Owner’s Manual for more details.
Tire Pressure Monitoring (warning)
System
Loading...